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Submitted URL: http://www.hubinternational.com/paymybill
Effective URL: https://www.hubinternational.com/landing-pages/financial/premium-payments/pay-my-bill/
Submission: On May 22 via manual from US — Scanned from DE

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PAY MY HUB BILL


 


PAY MY HUB BILL

Pay your insurance premiums, faster.


 


OUR INTERACTIVE PORTAL ALLOWS YOU TO:

 * MANAGE YOUR BANK ACCOUNTS
 * VIEW YOUR OUTSTANDING HUB INVOICES
 * MAKE PAYMENTS ELECTRONICALLY (ACH/EFT) WITH EASE

THE HUB HUB PAYMENT PORTAL IS INTENDED FOR CLIENTS WHO ARE PAYING INSURANCE
PREMIUM INVOICES THAT HAVE BEEN BILLED AND SENT BY HUB. IF YOUR INVOICES ARE
BILLED AND SENT BY YOUR INSURANCE CARRIER, PLEASE SEE YOUR INSURANCE CARRIER
INVOICE FOR PAYMENT DETAILS AND INSTRUCTIONS ON HOW TO PAY.

CLIQUEZ ICI POUR LES CLIENTS FRANCOPHONES DES BUREAUX DE HUB AU CANADA

US Based Clients    Canadian Based Clients

IN RESPONSE TO RESTRICTIONS ENACTED DUE TO COVID-19 THAT IMPACT OUR ABILITY TO
COLLECT PHYSICAL MAIL FROM OUR OFFICES, WE HAVE INTRODUCED THE HUB PAY MY BILL
PORTAL TO FACILITATE ONLINE ACH OR EFT PAYMENTS OF YOUR HUB INVOICED INSURANCE
PREMIUMS.  WE STRONGLY PREFER AND RECOMMEND THAT YOU USE THIS ONLINE PORTAL
INSTEAD OF MAILING CHECKS TO US GOING FORWARD.

IF YOU HAVE ANY QUESTIONS, PLEASE SEE OUR FAQ BELOW OR CONTACT YOUR HUB ACCOUNT
MANAGER.




FAQ

How can I use the portal to pay my HUB insurance premium?

You can use the URL links above to register and activate your portal profile.
Steps are easy:

 1. Navigate to the Register tab on the portal, fill in the required fields and
    click Activate
 2. You'll receive an email with a link and instructions on how to activate your
    account
 3. Next, you'll be guided to the portal to validate your account
    1. You will need your Account Number and 5 digit US Zip Code or Canadian
       Postal Code (including the space), which can be found on your most recent
       HUB invoice
    2. If unable to locate, please reach out to your Account Manager
 4. Once validated, you may view your outstanding invoices and start make
    payments!


How can I use the portal to pay my HUB invoiced premium?

US Clients: Click here for step by step instructions! 

CA Clients: Click here for step by step instructions!


Where can I find my Account Number and Zip Code / Postal Code?

For US HUB Office clients: Your Account Number and 5 digit Zip Code are located
on your most recent HUB Invoice.



For Canadian HUB Office clients: Your Account Number and Postal Code (including
the space) are located on your most recent HUB Invoice.




Why am I unable to register?

Confirm that your Account Number and 5 digit Zip Code or Postal Code match your
most recent HUB Invoice.

Reach out to your Account Manager for additional assistance, and to confirm that
your invoices are directly owed to HUB International.


Why haven’t I received my activation email?

Please check your spam/junk folder as the activation email might have been
filtered there.

If, still unable to locate the email, please navigate to the portal and attempt
to login with your newly created Username and Password. The Activation window
will appear to complete registration.


How do I reset my password?

On the portal's Login tab, you may click on Forgot Password and follow the
self-serve instructions


Why am I not able to see my HUB invoice?

Please reach out to your Account Manager to make sure you have been billed in
our system. Otherwise, the portal will only show your HUB invoiced premiums. If
your premiums are billed directly by your insurance company, please see your
insurance company invoice for payment details.


Who can I reach out to if there are discrepancies with my HUB invoice?

Your regional Account Managers are a great resource to help you work through any
questions regarding your invoices and the portal.


Can I pay my invoices using my credit card?

No, this portal currently does not offer the ability to pay invoices via Credit
Card.


When will I see the funds taken out of my account?

Funds will be taken out approximately 24 hours after you have initiated payment,
and your HUB client account will reflect this payment approximately 48 hours
after.




*BY CLICKING [PAY HERE], YOU ACKNOWLEDGE THAT YOU ARE ENTERING A PAYMENT
PROCESSING SERVICE PORTAL OF FINANCIAL TRANSMISSION NETWORK, INC., ("FTNI") AND
THAT YOUR USE OF THE PORTAL IS SUBJECT EXCLUSIVELY TO THE TERMS OF USE AND OTHER
POLICIES OF FTNI.



© 2024 HUB International Limited. 150 N Riverside Plaza, 17th Floor, Chicago, IL
60606. All rights reserved. Privacy Policy Terms & Conditions Sitemap


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