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147.154.12.253  Public Scan

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Submitted URL: https://link.os3.mycloud.com/ls/click?upn=lFQIcQkI3e5SrONCo4LXOdV9Xg5KZ-2FrgdXB0cgh5essD1JbpY1QKVpoQQ5DNRq1Yf-5z_jZfi58sc93Ho...
Effective URL: https://support-en.wd.com/app/askweb
Submission: On February 03 via api from BE — Scanned from DE

Form analysis 3 forms found in the DOM

GET https://www.westerndigital.com/search

<form action="https://www.westerndigital.com/search" method="get" __bizdiag="113" __biza="WJ__">
  <input id="searchright" placeholder="Search" type="search" name="q" class="search expandright searchBTN">
  <label for="searchright" class="button searchbutton">
    <div class="w-0 h-0 overflow-hidden" aria-hidden="true">Search</div>
    <svg width="24" height="24" viewBox="-3 -3 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="search">
      <desc id="search">Search</desc>
      <path d="M10.1431 5.6C10.1431 8.14532 8.09156 10.2 5.57156 10.2C3.05155 10.2 1 8.14532 1 5.6C1 3.05468 3.05155 1 5.57156 1C8.09156 1 10.1431 3.05468 10.1431 5.6Z" stroke="black" stroke-width="2"></path>
      <line y1="-1" x2="6.58297" y2="-1" transform="matrix(0.705307 0.708902 -0.705307 0.708902 8.35718 9.33325)" stroke="black" stroke-width="2"></line>
    </svg>
  </label>
  <button type="submit" class="hidden" tabindex="0">Search</button>
  <button class="md:hidden searchCloseBTN px-4 py-4 cursor-pointer absolute pin-r-0 pin-t z-1" aria-label="close search" tabindex="0">
    <svg width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg">
      <path fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0L7 5.6L1.4 0L0 1.4L5.6 7L0 12.6L1.4 14L7 8.4L12.6 14L14 12.6L8.4 7L14 1.4Z" fill="black"></path>
    </svg>
  </button>
</form>

POST /ci/ajaxRequest/sendForm

<form id="rn_QuestionSubmit" class="md:w-600px store-form" action="/ci/ajaxRequest/sendForm" method="POST">
  <!--div class="flex mb-10 text-xxs">(<span style="color:red">*</span> Required Field)</div-->
  <div id="WD_pnlSearch">
    <!-- start of page content -->
    <div class="" id="yui_3_18_1_3_1643931070041_11">
      <div id="ask_form_div_nologin" style="margin-left: 3px;">
        <div class="" id="yui_3_18_1_3_1643931070041_10">
          <!-- START -->
          <div id="WD_lblReview" class="mb-8">
            <p id="rn_ErrorLocation" class="rn_Hidden text-red text-xs"></p>
          </div>
          <!--Select Brand-->
          <!--<div id="wd_brand" class='form-group'>
                            <rn:widget path="custom/RMA/brand_select" fieldname="Brand" fieldrequired="false" dropdown_value='[{"id": "00","name": "WD"},{"id": "01","name":"G-Technology"},{"id": "02","name":"Sandisk"},{"id": "03","name":"SanDisk Pro"},{"id": "04","name":"Western Digital"}]' />
                        </div>-->
          <div id="wd_productCategoryInput" class="form-group">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_9">
              <div id="rn_FlatBrandInput_5" class="rn_FlatBrandInput rn_SelectionInput rn_Input">
                <div id="rn_FlatBrandInput_5_LabelContainer">
                  <label for="rn_FlatBrandInput_5_Incident.CustomFields.c.brand" id="rn_FlatBrandInput_5_Label" class="rn_Label">Brand <span class="rn_Required" aria-label="Required"> *</span> </label>
                </div>
                <select id="rn_FlatBrandInput_5_Incident.CustomFields.c.brand" name="Incident.CustomFields.c.brand">
                  <option value="">--</option>
                  <option value="555">WD</option>
                  <option value="556">G-Technology</option>
                  <option value="557">SanDisk</option>
                  <option value="558">SanDisk Pro</option>
                  <option value="559">Western Digital Platforms &amp; Servers</option>
                </select>
              </div>
            </div>
            <div class="">
              <p id="ProductWarning_557" class="rn_Hidden notice"> If you have a SanDisk branded product <a href="https://kb.sandisk.com/app/ask" target="_blank">Click Here</a> </p>
              <p id="ProductWarning_559" class="rn_Hidden notice"> If you have a Western Digital Platforms &amp; Servers branded product <a href="https://portal.wdc.com" target="_blank">Click Here</a> </p>
            </div>
          </div>
          <div id="incidentLanguageInput" class="form-group">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_14">
              <div id="rn_AAQLanguageInputweb_6" class="rn_AAQLanguageInputweb rn_SelectionInput rn_Input">
                <div class="span3">
                  <div id="rn_AAQLanguageInputweb_6_LabelContainer">
                    <label for="rn_AAQLanguageInputweb_6_Incident.Language" id="rn_AAQLanguageInputweb_6_Label" class="rn_Label">Language <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <select id="rn_AAQLanguageInputweb_6_Incident.Language" name="Incident.Language">
                    <option value="">--</option>
                    <option value="1">English (US)</option>
                    <option value="1">English (Europe)</option>
                    <option value="1">English (India)</option>
                    <option value="3">German</option>
                    <option value="6">Spanish</option>
                    <option value="9">French</option>
                    <option value="10">Italian</option>
                    <option value="11">Japanese</option>
                    <option value="13">Portuguese (Brazil)</option>
                    <option value="17">Simplified Chinese</option>
                    <option value="18">Traditional Mandarin</option>
                    <option value="20">Korean</option>
                    <option value="30">Russian</option>
                  </select>
                </div>
              </div>
            </div>
          </div>
          <div id="LanguageInputLoader" class="form-group">
            <div class="wd-field">
              <img id="languageLoading" src="https://support-en.wd.com/euf/assets/images/loader.gif" style="display:none;margin-left: auto; margin-right: auto;">
            </div>
          </div>
          <div style="display:none;" id="wd_productCategoryInput" class="form-group">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_16">
              <div id="rn_FlatProductCategoryInputweb_7" class="rn_FlatProductCategoryInputweb rn_SelectionInput rn_Input">
                <div id="rn_FlatProductCategoryInputweb_7_LabelContainer">
                  <label for="rn_FlatProductCategoryInputweb_7_Incident.Product" id="rn_FlatProductCategoryInputweb_7_Label" class="rn_Label">Product&nbsp;Type </label>
                </div>
                <select id="rn_FlatProductCategoryInputweb_7_Incident.Product" name="Incident.Product" disabled="disabled">
                  <option value="">--</option>
                  <option value="255">WD My Passport SSD</option>
                  <option value="1122">Western Digital PC SN520</option>
                  <option value="1123">Western Digital PC SN720</option>
                  <option value="1456">WD Purple MicroSD</option>
                  <option value="1531">Easystore USB 3.0 Flash Drive</option>
                  <option value="1464">Other WD Products</option>
                  <option value="231">My Book Live</option>
                  <option value="232">My Book Live Duo</option>
                </select>
              </div>
            </div>
            <div id="ProductWarningSpan3" class="span3">
            </div>
            <div id="ProductWarningSpan8" class="">
              <p id="ProductWarning_255" class="rn_Hidden rn_ProductWarning notice"> If your WD My Passport part number starts with WDBKVX, <a href="https://kb.sandisk.com/app/answers/detail/a_id/20956/kw/20956" target="_blank">
                                    click here</a>
              </p>
              <p id="ProductWarning_1122" class="rn_Hidden rn_ProductWarning notice"> If you have Western Digital PC SN520, <a href="https://kb.sandisk.com/app/answers/detail/a_id/20882/">
                                    click here</a>
              </p>
              <p id="ProductWarning_1123" class="rn_Hidden rn_ProductWarning notice"> If you have Western Digital PC SN720, <a href="https://kb.sandisk.com/app/answers/detail/a_id/20881/">
                                    click here</a>
              </p>
              <p id="ProductWarning_1507" class="rn_Hidden rn_ProductWarning notice">
                <!-- Unknown message slot CUSTOM_MSG_PRODUCT_WARNING_4 --> If you have WD ReadyView <a href="https://www.microcenter.com/site/brands/readyview.aspx" target="_blank">
                                    click here</a>
              </p>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_19">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_18">
              <div id="rn_WDSelectionInput_8" class="rn_WDSelectionInput rn_SelectionInput rn_Input">
                <div class="span3">
                  <div id="rn_WDSelectionInput_8_LabelContainer">
                    <label for="rn_WDSelectionInput_8_Contact.CustomFields.Core.Salutation" id="rn_WDSelectionInput_8_Label" class="rn_Label">Salutation </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <select id="rn_WDSelectionInput_8_Contact.CustomFields.Core.Salutation" name="Contact.CustomFields.Core.Salutation" disabled="">
                    <option value="">--</option>
                    <option value="1">Mr.</option>
                    <option value="2">Miss.</option>
                    <option value="3">Mrs.</option>
                    <option value="4">Ms.</option>
                    <option value="5">Dr.</option>
                  </select>
                </div>
              </div>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_22">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_21">
              <div id="rn_WDTextInput_9" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_9_LabelContainer">
                    <label for="rn_WDTextInput_9_Contact.Name.First" id="rn_WDTextInput_9_Label" class="rn_Label"> First Name <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_9_Contact.Name.First" name="Contact.Name.First" class="rn_Text" maxlength="80" required="" disabled="">
                </div>
              </div>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_25">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_24">
              <div id="rn_WDTextInput_10" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_10_LabelContainer">
                    <label for="rn_WDTextInput_10_Contact.Name.Last" id="rn_WDTextInput_10_Label" class="rn_Label"> Last Name <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_10_Contact.Name.Last" name="Contact.Name.Last" class="rn_Text" maxlength="80" required="" disabled="">
                </div>
              </div>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_28">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_27">
              <div id="rn_WDTextInput_11" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_11_LabelContainer">
                    <label for="rn_WDTextInput_11_Contact.Emails.PRIMARY.Address" id="rn_WDTextInput_11_Label" class="rn_Label"> Email Address <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="email" id="rn_WDTextInput_11_Contact.Emails.PRIMARY.Address" name="Contact.Emails.PRIMARY.Address" class="rn_Email" maxlength="80" required="" disabled="">
                </div>
              </div>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_31">
            <!--<div class="wd-field">
                                <rn:widget path="custom/input/WDTextInput" name="Contact.Phones.MOBILE.Number" label_input="Phone Number" info_location="UseofPhone" hint="[why?]" always_show_hint="true" read_only_for_prod="1122,1123,1507" />
                            </div>-->
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_30">
              <div id="rn_WDTextInput_12" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_12_LabelContainer">
                    <label for="rn_WDTextInput_12_Contact.Phones.MOBILE.Number" id="rn_WDTextInput_12_Label" class="rn_Label"> Phone Number </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_12_Contact.Phones.MOBILE.Number" name="Contact.Phones.MOBILE.Number" class="rn_Text" maxlength="40" disabled="">
                </div>
              </div>
            </div>
          </div>
          <div id="contactLogin" style="display: none">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_33">
              <div id="rn_TextInput_14" class="rn_TextInput rn_Input">
                <div id="rn_TextInput_14_LabelContainer">
                  <label for="rn_TextInput_14_Contact.Login" id="rn_TextInput_14_Label" class="rn_Label"> Login </label>
                </div>
                <input type="text" id="rn_TextInput_14_Contact.Login" name="Contact.Login" class="rn_Text" maxlength="80" autocorrect="off" autocapitalize="off">
              </div>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_36">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_35">
              <div id="rn_WDSelectionInput_15" class="rn_WDSelectionInput rn_SelectionInput rn_Input">
                <div class="span3">
                  <div id="rn_WDSelectionInput_15_LabelContainer">
                    <label for="rn_WDSelectionInput_15_Contact.Address.Country" id="rn_WDSelectionInput_15_Label" class="rn_Label">Country <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <select id="rn_WDSelectionInput_15_Contact.Address.Country" name="Contact.Address.Country" disabled="">
                    <option value="">--</option>
                    <option value="1">United States</option>
                    <option value="806">Canada</option>
                    <option value="807">Australia</option>
                    <option value="808">United Kingdom</option>
                    <option value="809">Germany</option>
                    <option value="810">Japan</option>
                    <option value="811">India</option>
                    <option value="812">China</option>
                    <option value="813">Afghanistan</option>
                    <option value="814">Aland Islands</option>
                    <option value="815">Albania</option>
                    <option value="816">Algeria</option>
                    <option value="817">American Samoa</option>
                    <option value="818">Andorra</option>
                    <option value="819">Angola</option>
                    <option value="820">Anguilla</option>
                    <option value="821">Antarctica</option>
                    <option value="822">Antigua and Barbuda</option>
                    <option value="823">Argentina</option>
                    <option value="824">Armenia</option>
                    <option value="825">Aruba</option>
                    <option value="826">Austria</option>
                    <option value="827">Azerbaijan</option>
                    <option value="828">Bahamas</option>
                    <option value="829">Bahrain</option>
                    <option value="830">Bangladesh</option>
                    <option value="831">Barbados</option>
                    <option value="832">Belarus</option>
                    <option value="833">Belgium</option>
                    <option value="834">Belize</option>
                    <option value="835">Benin</option>
                    <option value="836">Bermuda</option>
                    <option value="837">Bhutan</option>
                    <option value="838">Bolivia (Plurinational State of)</option>
                    <option value="839">Bonaire, Sint Eustatius and Saba</option>
                    <option value="840">Bosnia and Herzegovina</option>
                    <option value="841">Botswana</option>
                    <option value="842">Bouvet Island</option>
                    <option value="843">Brazil</option>
                    <option value="844">British Indian Ocean Territory</option>
                    <option value="845">Brunei Darussalam</option>
                    <option value="846">Bulgaria</option>
                    <option value="847">Burkina Faso</option>
                    <option value="848">Burundi</option>
                    <option value="849">Cambodia</option>
                    <option value="850">Cameroon</option>
                    <option value="851">Cabo Verde</option>
                    <option value="852">Cayman Islands</option>
                    <option value="853">Central African Republic</option>
                    <option value="854">Chad</option>
                    <option value="855">Chile</option>
                    <option value="856">Christmas Island</option>
                    <option value="857">Cocos (Keeling) Islands</option>
                    <option value="858">Colombia</option>
                    <option value="859">Comoros</option>
                    <option value="860">Congo</option>
                    <option value="861">Congo (Democratic Republic of the)</option>
                    <option value="862">Cook Islands</option>
                    <option value="863">Costa Rica</option>
                    <option value="864">Cote d'Ivoire</option>
                    <option value="865">Croatia</option>
                    <option value="867">Curacao</option>
                    <option value="868">Cyprus</option>
                    <option value="869">Czech Republic</option>
                    <option value="870">Denmark</option>
                    <option value="871">Djibouti</option>
                    <option value="872">Dominica</option>
                    <option value="873">Dominican Republic</option>
                    <option value="1034">Turkey</option>
                    <option value="874">Ecuador</option>
                    <option value="875">Egypt</option>
                    <option value="876">El Salvador</option>
                    <option value="877">Equatorial Guinea</option>
                    <option value="878">Eritrea</option>
                    <option value="879">Estonia</option>
                    <option value="880">Ethiopia</option>
                    <option value="881">Falkland Islands (Malvinas)</option>
                    <option value="882">Faroe Islands</option>
                    <option value="883">Fiji</option>
                    <option value="884">Finland</option>
                    <option value="885">France</option>
                    <option value="886">French Guiana</option>
                    <option value="887">French Polynesia</option>
                    <option value="888">French Southern Territories</option>
                    <option value="889">Gabon</option>
                    <option value="890">Gambia</option>
                    <option value="891">Georgia</option>
                    <option value="892">Ghana</option>
                    <option value="893">Gibraltar</option>
                    <option value="894">Greece</option>
                    <option value="895">Greenland</option>
                    <option value="896">Grenada</option>
                    <option value="897">Guadeloupe</option>
                    <option value="898">Guam</option>
                    <option value="899">Guatemala</option>
                    <option value="900">Guernsey</option>
                    <option value="901">Guinea</option>
                    <option value="902">Guinea-Bissau</option>
                    <option value="903">Guyana</option>
                    <option value="904">Haiti</option>
                    <option value="905">Heard Island and McDonald Islands</option>
                    <option value="906">Holy See</option>
                    <option value="907">Honduras</option>
                    <option value="908">Hong Kong</option>
                    <option value="909">Hungary</option>
                    <option value="910">Iceland</option>
                    <option value="911">Indonesia</option>
                    <option value="913">Iraq</option>
                    <option value="914">Ireland</option>
                    <option value="915">Isle of Man</option>
                    <option value="916">Israel</option>
                    <option value="917">Italy</option>
                    <option value="918">Jamaica</option>
                    <option value="919">Jersey</option>
                    <option value="920">Jordan</option>
                    <option value="921">Kazakhstan</option>
                    <option value="922">Kenya</option>
                    <option value="923">Kiribati</option>
                    <option value="925">Korea (Republic of)</option>
                    <option value="926">Kuwait</option>
                    <option value="927">Kyrgyzstan</option>
                    <option value="928">Lao People's Democratic Republic</option>
                    <option value="929">Latvia</option>
                    <option value="930">Lebanon</option>
                    <option value="931">Lesotho</option>
                    <option value="932">Liberia</option>
                    <option value="933">Libya</option>
                    <option value="934">Liechtenstein</option>
                    <option value="935">Lithuania</option>
                    <option value="936">Luxembourg</option>
                    <option value="937">Macao</option>
                    <option value="938">Macedonia</option>
                    <option value="939">Madagascar</option>
                    <option value="940">Malawi</option>
                    <option value="941">Malaysia</option>
                    <option value="942">Maldives</option>
                    <option value="943">Mali</option>
                    <option value="944">Malta</option>
                    <option value="945">Marshall Islands</option>
                    <option value="946">Martinique</option>
                    <option value="947">Mauritania</option>
                    <option value="948">Mauritius</option>
                    <option value="949">Mayotte</option>
                    <option value="950">Mexico</option>
                    <option value="951">Micronesia (Federated States of)</option>
                    <option value="952">Moldova (Republic of)</option>
                    <option value="953">Monaco</option>
                    <option value="954">Mongolia</option>
                    <option value="955">Montenegro</option>
                    <option value="956">Montserrat</option>
                    <option value="957">Morocco</option>
                    <option value="958">Mozambique</option>
                    <option value="959">Myanmar</option>
                    <option value="960">Namibia</option>
                    <option value="961">Nauru</option>
                    <option value="962">Nepal</option>
                    <option value="963">Netherlands</option>
                    <option value="964">New Caledonia</option>
                    <option value="965">New Zealand</option>
                    <option value="966">Nicaragua</option>
                    <option value="967">Niger</option>
                    <option value="968">Nigeria</option>
                    <option value="969">Niue</option>
                    <option value="970">Norfolk Island</option>
                    <option value="971">Northern Mariana Islands</option>
                    <option value="972">Norway</option>
                    <option value="973">Oman</option>
                    <option value="974">Pakistan</option>
                    <option value="975">Palau</option>
                    <option value="976">Palestine, State of</option>
                    <option value="977">Panama</option>
                    <option value="978">Papua New Guinea</option>
                    <option value="979">Paraguay</option>
                    <option value="980">Peru</option>
                    <option value="981">Philippines</option>
                    <option value="982">Pitcairn</option>
                    <option value="983">Poland</option>
                    <option value="984">Portugal</option>
                    <option value="985">Puerto Rico</option>
                    <option value="986">Qatar</option>
                    <option value="987">Reunion</option>
                    <option value="988">Romania</option>
                    <option value="989">Russian Federation</option>
                    <option value="990">Rwanda</option>
                    <option value="991">Saint Barthelemy</option>
                    <option value="992">Saint Helena</option>
                    <option value="993">Saint Kitts and Nevis</option>
                    <option value="994">Saint Lucia</option>
                    <option value="995">Saint Martin (French part)</option>
                    <option value="996">Saint Pierre and Miquelon</option>
                    <option value="997">Saint Vincent and the Grenadines</option>
                    <option value="998">Samoa</option>
                    <option value="999">San Marino</option>
                    <option value="1000">Sao Tome and Principe</option>
                    <option value="1001">Saudi Arabia</option>
                    <option value="1002">Senegal</option>
                    <option value="1003">Serbia</option>
                    <option value="1004">Seychelles</option>
                    <option value="1005">Sierra Leone</option>
                    <option value="1006">Singapore</option>
                    <option value="1007">Sint Maarten (Dutch part)</option>
                    <option value="1008">Slovakia</option>
                    <option value="1009">Slovenia</option>
                    <option value="1010">Solomon Islands</option>
                    <option value="1011">Somalia</option>
                    <option value="1012">South Africa</option>
                    <option value="1013">South Georgia</option>
                    <option value="1014">Republic of Sudan</option>
                    <option value="1015">Spain</option>
                    <option value="1016">Sri Lanka</option>
                    <option value="1018">Suriname</option>
                    <option value="1019">Svalbard and Jan Mayen</option>
                    <option value="1020">Swaziland</option>
                    <option value="1021">Sweden</option>
                    <option value="1022">Switzerland</option>
                    <option value="1024">Taiwan</option>
                    <option value="1025">Tajikistan</option>
                    <option value="1026">Tanzania, United Republic of</option>
                    <option value="1027">Thailand</option>
                    <option value="1028">Timor-Leste</option>
                    <option value="1029">Togo</option>
                    <option value="1030">Tokelau</option>
                    <option value="1031">Tonga</option>
                    <option value="1032">Trinidad and Tobago</option>
                    <option value="1033">Tunisia</option>
                    <option value="1035">Turkmenistan</option>
                    <option value="1036">Turks and Caicos Islands</option>
                    <option value="1037">Tuvalu</option>
                    <option value="1038">Uganda</option>
                    <option value="1039">Ukraine</option>
                    <option value="1040">United Arab Emirates</option>
                    <option value="1041">United States Minor Outlying Islands</option>
                    <option value="1042">Uruguay</option>
                    <option value="1043">Uzbekistan</option>
                    <option value="1044">Vanuatu</option>
                    <option value="1045">Venezuela (Bolivarian Republic of)</option>
                    <option value="1046">Vietnam</option>
                    <option value="1047">Virgin Islands (British)</option>
                    <option value="1048">Virgin Islands (U.S.)</option>
                    <option value="1049">Wallis and Futuna</option>
                    <option value="1050">Western Sahara</option>
                    <option value="1051">Yemen</option>
                    <option value="1052">Zambia</option>
                    <option value="1053">Zimbabwe</option>
                    <option value="1054">Iran (Islamic Republic of)</option>
                    <option value="1055">Syrian Arab Republic</option>
                    <option value="1056">South Sudan</option>
                    <option value="1057">Korea (Democratic People's Republic of)</option>
                    <option value="1058">Cuba</option>
                    <option value="1059">Netherlands Antilles</option>
                    <option value="1060">Serbia and Montenegro</option>
                  </select>
                </div>
              </div>
            </div>
          </div>
          <!--<div class='form-group'>
                        <rn:widget path="custom/input/PrimarySubObjectSelect" name="Contact.CustomFields.Locations.InitialCountry" label_input="Country" required="true"/>
                        </div>-->
          <div class="rn_Hidden" id="yui_3_18_1_3_1643931070041_39">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_38">
              <div id="rn_TextInput_17" class="rn_TextInput rn_Input">
                <div id="rn_TextInput_17_LabelContainer">
                  <label for="rn_TextInput_17_Incident.Banner.Text" id="rn_TextInput_17_Label" class="rn_Label"> Text </label>
                </div>
                <textarea id="rn_TextInput_17_Incident.Banner.Text" class="rn_TextArea" rows="7" cols="60" name="Incident.Banner.Text" maxlength="4000"></textarea>
              </div>
            </div>
          </div>
          <div class="rn_Hidden" id="yui_3_18_1_3_1643931070041_42">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_41">
              <div id="rn_SelectionInput_19" class="rn_SelectionInput rn_Input">
                <div id="rn_SelectionInput_19_LabelContainer">
                  <label for="rn_SelectionInput_19_Incident.CustomFields.c.incident_type" id="rn_SelectionInput_19_Label" class="rn_Label">Incident Type </label>
                </div>
                <select id="rn_SelectionInput_19_Incident.CustomFields.c.incident_type" name="Incident.CustomFields.c.incident_type">
                  <option value="">--</option>
                  <option value="2" selected="selected">Service Request</option>
                  <option value="8">Social/Retail</option>
                  <option value="66">Product Registration</option>
                  <option value="450">Product Registration Multi</option>
                  <option value="476">Product Registration My Cloud</option>
                  <option value="554">Product Registration Data Recovery</option>
                  <option value="1">RMA Request</option>
                  <option value="60">CRI Incident</option>
                  <option value="74">Warranty Update</option>
                  <option value="104">Advance RMA</option>
                  <option value="103">Express RMA</option>
                  <option value="9">Receive Only RMA</option>
                  <option value="12">Standard RMA</option>
                  <option value="10">Standard Consol RMA</option>
                  <option value="11">Standard India RMA</option>
                  <option value="3">Incident (L1 Agent)</option>
                  <option value="4">Incident (L1 Lead/Supervisor)</option>
                  <option value="5">Incident (L2 Agent)</option>
                  <option value="6">Incident (L2 Lead/Supervisor)</option>
                  <option value="7">Incident Manager</option>
                  <option value="117">Case (Direct)</option>
                  <option value="118">Case Standard</option>
                </select>
              </div>
            </div>
          </div>
          <div id="wdOperatingSystem" class="form-group">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_44">
              <div id="rn_WDSelectionInput_20" class="rn_WDSelectionInput rn_SelectionInput rn_Input">
                <div class="span3">
                  <div id="rn_WDSelectionInput_20_LabelContainer">
                    <label for="rn_WDSelectionInput_20_Incident.CustomFields.Product.OperatingSystem" id="rn_WDSelectionInput_20_Label" class="rn_Label">Operating System </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <select id="rn_WDSelectionInput_20_Incident.CustomFields.Product.OperatingSystem" name="Incident.CustomFields.Product.OperatingSystem" disabled="">
                    <option value="">--</option>
                    <option value="1">Windows 10</option>
                    <option value="2">Windows 8</option>
                    <option value="3">Windows 7</option>
                    <option value="4">Mac</option>
                    <option value="5">Linux/Unix</option>
                    <option value="2138">Other Windows</option>
                  </select>
                </div>
              </div>
            </div>
          </div>
          <div id="wd_productCategoryInputCat" class="form-group">
            <div class="wd-select" id="yui_3_18_1_3_1643931070041_46">
              <div id="rn_FlatProductCategoryInput_21" class="rn_FlatProductCategoryInput rn_SelectionInput rn_Input">
                <div class="span3">
                  <div id="rn_FlatProductCategoryInput_21_LabelContainer">
                    <label for="rn_FlatProductCategoryInput_21_Incident.Category" id="rn_FlatProductCategoryInput_21_Label" class="rn_Label">Category <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <select id="rn_FlatProductCategoryInput_21_Incident.Category" name="Incident.Category" disabled="disabled">
                    <option value="">--</option>
                    <option value="2805">Warranty &amp; Replacement</option>
                    <option value="3166">Troubleshooting</option>
                    <option value="2750">Specification and Documents</option>
                    <option value="2735">Presales and General Information</option>
                    <option value="2676">WD Store</option>
                    <option value="2647">My Book Live and Duo Data Recovery</option>
                    <option value="2648">My Book Live and Duo Product Trade-In Program</option>
                  </select>
                </div>
              </div>
            </div>
            <div id="CategoryWarningSpan3" class="notice">
            </div>
            <div id="CategoryWarningSpan8" class="">
              <div id="CategoryWarning_411" class="rn_Hidden notice" show_for_prod="1456,1531">
                <ul>
                  <li> In an effort to provide fast and accurate service we request the following : </li>
                  <li style="list-style-type: circle; margin-left: 15px;"> A photo of both front / back of the product and proof of purchase. </li>
                  <li style="list-style-type: circle; margin-left: 15px;"> A detailed summary and description of your question.</li>
                </ul>
              </div>
            </div>
          </div>
          <div id="KnowSerialNumberContainer" class="rn_Hidden form-group">
            <div class="rn_FlatProductCategoryInput rn_SelectionInput rn_Input wd-select">
              <label for="KnowSerialNumber"> Serial Number Known </label>
              <select id="KnowSerialNumber" value="yes">
                <option value="yes"> I know my serial number </option>
                <option value="no"> I know my model number </option>
              </select>
            </div>
          </div>
          <div class="rn_FormInputWrapper form-group" id="yui_3_18_1_3_1643931070041_48">
            <!--<div id="serialNumberInput" class="wd-field">
                            <rn:widget path="custom/input/WDTextInput" name="Incident.CustomFields.Core.SerialNumber" label_input="Serial Number" label_required="Serial number required" read_only_for_prod="1122,1123,1507" hint="[help]" always_show_hint="true" info_location="SerialHelp" fire_events_on="change" />
                        </div>-->
            <div id="serialNumberInput" class="wd-field" hidden="hidden" style="display: none;">
              <div id="rn_WDTextInput_22" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_22_LabelContainer">
                    <label for="rn_WDTextInput_22_Incident.CustomFields.Core.SerialNumber" id="rn_WDTextInput_22_Label" class="rn_Label"> Serial Number </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_22_Incident.CustomFields.Core.SerialNumber" name="Incident.CustomFields.Core.SerialNumber" class="rn_Text" maxlength="64" placeholder="Enter Serial Number" disabled="">
                </div>
              </div>
            </div>
            <div id="SerialHelp" class="rn_Hidden">
              <div class="modal-mask">
                <div class="span12 modal-wrapper">
                  <div class="modal-container">
                    <div class="py-2 yui3-widget-bd">
                      <h4>Find your Serial Number</h4>
                      <div>
                        <div> Internal Drive</div>
                        <img src="/euf/assets/images/wdc-images/serialnumber_int.png">
                      </div>
                      <div>
                        <div> External Drive (NAS or My Cloud device)</div>
                        <img src="/euf/assets/images/wdc-images/serialnumber_ext.png">
                      </div>
                      <div> With all of our network storage drives, you can find the serial number listed under "Settings" in the user interface</div>
                    </div>
                    <div class="yui3-widget-ft">
                      <span class="btn btn-std" onclick="RightNow.UI.hide(&quot;#SerialHelp&quot;)"> Close</span>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
          <div id="wdModelNumberInput" class="rn_FormInputWrapper form-group" hidden="hidden" style="display: none;">
            <!--<div id="modelNumberInput" class="wd-field">
                            <rn:widget path="custom/input/WDTextInput" name="Incident.CustomFields.Product.ModelNumber" hint="[help]" always_show_hint="true" read_only_for_prod="1122,1123,1507" info_location="ModelNumberHelp" fire_events_on="change" />

                        </div>-->
            <div id="modelNumberInput" class="wd-field">
              <div id="rn_WDTextInput_23" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_23_LabelContainer">
                    <label for="rn_WDTextInput_23_Incident.CustomFields.Product.ModelNumber" id="rn_WDTextInput_23_Label" class="rn_Label"> Model Number </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_23_Incident.CustomFields.Product.ModelNumber" name="Incident.CustomFields.Product.ModelNumber" class="rn_Text" maxlength="64" placeholder="Enter Model Number" disabled="">
                </div>
              </div>
            </div>
            <div id="ModelNumberHelp" class="rn_Hidden">
              <div class="modal-mask">
                <div class="modal-wrapper">
                  <div class="modal-container">
                    <div class="yui3-widget-hd">
                      <h4>Find your Model Number</h4>
                    </div>
                    <div class="yui3-widget-bd">
                      <div> Internal Drive</div>
                      <img src="/euf/assets/images/wdc-images/productnumbers_int.png">
                      <div> External Drive (NAS or My Cloud device)</div>
                      <img src="/euf/assets/images/wdc-images/productnumbers_ext.png">
                    </div>
                    <div class="yui3-widget-ft">
                      <button class="btn btn-std" onclick="RightNow.UI.hide('#ModelNumberHelp')" type="button"> CLOSE </button>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
          <div id="wdFirmwareVersion" class="form-group" hidden="hidden" style="display: none;">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_51">
              <div id="rn_WDTextInput_24" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_24_LabelContainer">
                    <label for="rn_WDTextInput_24_Incident.CustomFields.Product.FirmwareVersion" id="rn_WDTextInput_24_Label" class="rn_Label"> Firmware Version </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_24_Incident.CustomFields.Product.FirmwareVersion" name="Incident.CustomFields.Product.FirmwareVersion" class="rn_Text" maxlength="18" placeholder="Required for My Cloud" disabled="">
                </div>
              </div>
            </div>
            <div id="FirmwareVersionInfo" class="rn_Hidden notice">
              <font color="red">Required for My Cloud</font> and recommended for other products to ensure prompt assistance (18 chars max)
            </div>
          </div>
          <div id="wdFileAttachementUpload" class="form-group wdFileAttachementUpload">
            <div class="wd-field uploadFile" id="yui_3_18_1_3_1643931070041_53">
              <div id="rn_WDFileAttachment_25" class="rn_WDFileAttachment rn_FileAttachmentUpload rn_Input">
                <div class="span3">
                  <div id="rn_WDFileAttachment_25_LabelContainer">
                    <label for="rn_WDFileAttachment_25_FileInput" id="rn_WDFileAttachment_25_Label">Attach Documents </label>
                  </div>
                </div>
                <div class="span6 noLeft" id="yui_3_18_1_1_1643931070041_79">
                  <input name="file" id="rn_WDFileAttachment_25_FileInput" type="file" aria-labelledby="rn_WDFileAttachment_25_Label" disabled="">
                </div>
                <div class="span3 clear"></div>
                <div class="span6 bm10 noLeft">
                  <img id="rn_WDFileAttachment_25_LoadingIcon" class="rn_Hidden" alt="Loading" src="images/indicator.gif">
                  <span id="rn_WDFileAttachment_25_StatusMessage"></span>
                </div>
              </div>
            </div>
            <div class="notice"> Only .gif, .jpg, .pdf, .png, .tiff formats are allowed<br>Maximum file size is 1MB </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_56">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_55">
              <div id="rn_WDTextInput_26" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_26_LabelContainer">
                    <label for="rn_WDTextInput_26_Incident.Subject" id="rn_WDTextInput_26_Label" class="rn_Label"> Summary <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <input type="text" id="rn_WDTextInput_26_Incident.Subject" name="Incident.Subject" class="rn_Text" maxlength="100" required="" disabled="">
                </div>
              </div>
              <div class="notice"> (100 chars max) </div>
            </div>
          </div>
          <div class="form-group" id="yui_3_18_1_3_1643931070041_59">
            <div class="wd-field" id="yui_3_18_1_3_1643931070041_58">
              <div id="rn_WDTextInput_27" class="rn_WDTextInput rn_TextInput rn_Input">
                <div class="span3">
                  <div id="rn_WDTextInput_27_LabelContainer">
                    <label for="rn_WDTextInput_27_Incident.Threads" id="rn_WDTextInput_27_Label" class="rn_Label"> Description <span class="rn_Required" aria-label="Required"> *</span> </label>
                  </div>
                </div>
                <div class="span6 noLeft">
                  <textarea id="rn_WDTextInput_27_Incident.Threads" class="rn_TextArea" rows="7" cols="60" name="Incident.Threads" maxlength="2000" required="" disabled=""></textarea>
                </div>
              </div>
            </div>
            <div class="notice">(2000 chars max)</div>
          </div>
          <div class="form-group text-sm leading-normal my-4">
            <div class="rn_HintText">In order to ensure a timely response from us, please make sure that you have provided a correct email address. Please also make sure to check your SPAM / JUNK / SOCIAL / PROMOTION folders for our reply to your
              questions / inquires.</div><br>
            <div class="rn_HintText">By clicking on <b>"Submit"</b>, I represent that I understand and agree that the information submitted in this form will be transmitted to and stored by Western Digital in the USA and other countries outside of
              the European Economic Area and that Western Digital will process and store the information, including any updates to my information, in accordance with the Western Digital
              <a href="https://www.wdc.com/en-us/about-wd/legal/privacy-policy.html" target="_blank">Privacy Statement</a>. </div>
          </div>
        </div>
      </div>
      <div class="rn_Hidden" id="SerialHelp">
        <div class="modal-mask">
          <div class="modal-wrapper">
            <div class="modal-container">
              <div class="py-2 yui3-widget-bd">
                <h4>Find your Serial Number</h4>
                <div>
                  <div>Internal Drive</div><img src="/euf/assets/images/wdc-images/serialnumber_int.png">
                </div>
                <div>
                  <div>External Drive (NAS or My Cloud device)</div><img src="/euf/assets/images/wdc-images/serialnumber_ext.png">
                </div>
                <div>With all of our network storage drives, you can find the serial number listed under "Settings" in the user interface</div>
              </div>
              <div class="yui3-widget-ft"><span class="btn btn-std" onclick="RightNow.UI.hide(&quot;#SerialHelp&quot;)">#rn:msg:CLOSE_LBL#</span></div>
            </div>
          </div>
        </div>
      </div>
      <div class="wd-submit" id="yui_3_18_1_3_1643931070041_61">
        <div id="rn_WDFormSubmit_28" class="rn_WDFormSubmit rn_FormSubmit">
          <button type="submit" id="rn_WDFormSubmit_28_Button" disabled=""> Submit </button>
          <span class="rn_Hidden">
            <input id="rn_WDFormSubmit_28_Submission" type="checkbox" class="rn_Hidden">
            <label for="rn_WDFormSubmit_28_Submission" class="rn_Hidden">&nbsp;</label>
          </span>
        </div>
      </div>
      <!--div class="span4 top_margin">
                        <div class="widget bg-info">
                            <h2>Support Options</h2>
                            <ul>          <li>If your WD My Passport SSD part number starts with <b>WDBKVX</b>, <a href="https://kb.sandisk.com/app/answers/detail/a_id/20956/kw/20956" target="_blank">click here</a></li>          <li>If you have Western Digital PC <b>SN520</b>, <a href="https://kb.sandisk.com/app/answers/detail/a_id/20882/">click here</a></li>          <li>If you have Western Digital PC <b>SN720</b>, <a href="https://kb.sandisk.com/app/answers/detail/a_id/20881/">click here</a></li>        </ul>                        </div>
                        <div class="widget bg-info">
                            <h2>Support Options</h2>
                            <ul>
                                <li>
                                    <a id="WD_hlKB" href="/app/answers/list">Knowledge Base / FAQs<i
                                            class="fa fa-angle-right"></i></a></li>
                                <li>
                                    <a id="WD_hlCommunity" href="https://community.wd.com">
                                        Ask the WD Community<i class="fa fa-angle-right"></i></a>
                                </li>
                                <li>
                                    <a id="WD_hlVideos" href="https://support.wdc.com/videotutorials.aspx">
                                        Video Tutorials<i class="fa fa-angle-right"></i></a>
                                </li>
                            </ul>
                        </div>
                        <div class="widget bg-info">
                            <h2>Online User Guides and Solutions</h2>
                            <ul>
 <li><a href="/app/answers/detail/a_id/29633">My Cloud OS 5: Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li> 
 <li><a href="/app/answers/detail/a_id/21182">My Cloud Home Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li>          
 <li><a href="/app/answers/detail/a_id/10392">My Cloud Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li>         
 <li><a href="/app/answers/detail/a_id/15291">WD TV Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li>
 <li><a href="/app/answers/detail/a_id/23416">My Book Live/Duo Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li> 
 <li><a href="/app/answers/detail/a_id/5153">External USB Storage Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li>       
 <li><a href="/app/answers/detail/a_id/9584">WD SmartWare Online User Guide and Solutions<i class="fa fa-angle-right"></i></a></li>         
 <li><a href="/app/answers/detail/a_id/10533">WD Internal Hard Drive Online Configuration User Guide<i class="fa fa-angle-right"></i></a></li>         
 <li><a href="/app/answers/detail/a_id/10573">WD Internal Hard Drive Online Information User Guide<i class="fa fa-angle-right"></i></a></li>          
 <li><a href="/app/answers/detail/a_id/10480">WD Internal Hard Drive Solutions Online User Guide<i class="fa fa-angle-right"></i></a></li>        
</ul>                        </div>
                    </div-->
    </div>
    <div id="tableSawContainer" style="display: none">
    </div>
  </div>
  <!--rn:widget path="input/SmartAssistantDialog" /-->
</form>

https://www.westerndigital.com/bin/wd/acs/formsubmit

<form action="https://www.westerndigital.com/bin/wd/acs/formsubmit" autocomplete="off" class="store-form" id="webform-footer-form" data-track-type="form" data-form-name="Newsletter Subscription">
  <input type="hidden" value="/bin/wd/acs/formsubmit">
  <input type="hidden" name="currentPagePath" value="https://www.westerndigital.comcontent/store/en-us.html">
  <input type="hidden" name="queryString">
  <input type="hidden" name="showServerResponse" value="false">
  <input type="hidden" name="formName" value="Newsletter Subscription">
  <input type="hidden" name="pageReferrer" value="" class="referrer_field">
  <div class="responsive-columns-flexbox parbase">
    <div class="row grid-12 xs:grid-12 sm:grid-12 md:grid-12 lg:grid-12 xl:grid-12 flex-wrap md:flex sm:flex sm:text-center">
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
      </div>
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
        <div class="svg parbase">
          <div>
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