Submitted URL: http://support.hcltechsw.com/
Effective URL: https://support.hcltechsw.com/csm
Submission: On January 17 via manual from SG — Scanned from SG

Summary

This website contacted 4 IPs in 1 countries across 3 domains to perform 36 HTTP transactions. The main IP is 149.96.234.45, located in United States and belongs to SNC, US. The main domain is support.hcltechsw.com. The Cisco Umbrella rank of the primary domain is 447845.
TLS certificate: Issued by R3 on November 18th 2023. Valid for: 3 months.
This is the only time support.hcltechsw.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 31 149.96.234.45 16839 (SNC)
2 64.233.170.95 15169 (GOOGLE)
3 74.125.130.94 15169 (GOOGLE)
36 4
Apex Domain
Subdomains
Transfer
31 hcltechsw.com
support.hcltechsw.com — Cisco Umbrella Rank: 447845
1023 KB
3 gstatic.com
fonts.gstatic.com
47 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 28
2 KB
36 3
Domain Requested by
31 support.hcltechsw.com 2 redirects support.hcltechsw.com
3 fonts.gstatic.com fonts.googleapis.com
2 fonts.googleapis.com support.hcltechsw.com
36 3

This site contains links to these domains. Also see Links.

Domain
www.hcl-software.com
communities.actian.com
help.hcltechsw.com
www.hcltech.com
www.hcltechsw.com
Subject Issuer Validity Valid
support.hcltechsw.com
R3
2023-11-18 -
2024-02-16
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-12-11 -
2024-03-04
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-12-11 -
2024-03-04
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.hcltechsw.com/csm
Frame ID: 05F595C47CC6DE994B99FAE9D584453D
Requests: 36 HTTP requests in this frame

Screenshot

Page Title

HCL Software Customer Support portal - Customer Support

Page URL History Show full URLs

  1. http://support.hcltechsw.com/ HTTP 301
    https://support.hcltechsw.com/ HTTP 302
    https://support.hcltechsw.com/csm Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • \bangular.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Page Statistics

36
Requests

94 %
HTTPS

0 %
IPv6

3
Domains

3
Subdomains

4
IPs

1
Countries

1071 kB
Transfer

3046 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.hcltechsw.com/ HTTP 301
    https://support.hcltechsw.com/ HTTP 302
    https://support.hcltechsw.com/csm Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

36 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request csm
support.hcltechsw.com/
Redirect Chain
  • http://support.hcltechsw.com/
  • https://support.hcltechsw.com/
  • https://support.hcltechsw.com/csm
141 KB
29 KB
Document
General
Full URL
https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
dcca9e0fa39a77094b9310ed24a025923eb8f59f46f429487c64ba37693058ee
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com frame-ancestors 'self' https://support.hcltechsw.com/
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36
accept-language
zh-SG,zh;q=0.9

Response headers

Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
Connection
keep-alive
Content-Encoding
gzip
Content-Security-Policy
frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com frame-ancestors 'self' https://support.hcltechsw.com/
Content-Type
text/html;charset=UTF-8
Date
Wed, 17 Jan 2024 06:53:53 GMT
Expires
0
Pragma
no-store,no-cache
Referrer-Policy
same-origin
Server
snow_adc
Server-Timing
sem_wait;dur=0, sesh_wait;dur=0
Strict-Transport-Security
max-age=63072000; includeSubDomains
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-Is-Logged-In
false
X-Transaction-ID
23b41f59c87c

Redirect headers

Connection
keep-alive
Content-Length
0
Content-Security-Policy
frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com frame-ancestors 'self' https://support.hcltechsw.com/
Date
Wed, 17 Jan 2024 06:53:53 GMT
Location
https://support.hcltechsw.com/csm
Server
snow_adc
Server-Timing
sem_wait;dur=2, sesh_wait;dur=0
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-Is-Logged-In
false
X-Transaction-ID
a3b41b15167c
sp-bootstrap-rem.scss
support.hcltechsw.com/styles/scss/
235 KB
37 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/scss/sp-bootstrap-rem.scss?portal_id=89275a53cb13020000f8d856634c9c51&theme_id=517030d1531032007a97e192d5dc34d8&v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
f93c53aa75c776bb646ec3e9f3b8499f7371bd82699e3d730fab8592e247ee37
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Wed, 17 Jan 2024 06:52:16 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
ETag
f955f56db588a62de06d98c9305e98d9
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:54 GMT
csm-styles.scss
support.hcltechsw.com/styles/scss/
6 KB
2 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/scss/csm-styles.scss?portal_id=5b49418bdb4aa200b1f6f78eaf96195f&c=14d1a930db333110a45ad9fcd396194b
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
3df5a2a49001b8f5978353486cff1706a648ea6d6e29e18cb43b2ff8aefcfd98
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Wed, 17 Jan 2024 06:50:02 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
ETag
5b54f81cb5cb8517e7533a7866cb5ced
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
1679
Expires
Mon, 20 Jan 2025 06:53:54 GMT
js_includes_sp_libs_min.jsx
support.hcltechsw.com/scripts/
303 KB
106 KB
Script
General
Full URL
https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
acb6aff29aed834acfa2da5bbcfb8b72c5da99bce39b76ed40513ccdd7f89d57
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:55 GMT
sp_min.jsx
support.hcltechsw.com/scripts/dist/
1 MB
391 KB
Script
General
Full URL
https://support.hcltechsw.com/scripts/dist/sp_min.jsx?v=10-26-2023_1319
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
66929490657c1e69dbf3c4ea516172d8d4068bc285fa6df01eebe8ed210fcc00
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:55 GMT
sn_csm_uni_theme.csm_util.jsdbx
support.hcltechsw.com/
1 KB
1 KB
Script
General
Full URL
https://support.hcltechsw.com/sn_csm_uni_theme.csm_util.jsdbx?c=24
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
0b68c712148123c01c5ef3cc274317a49f5bc6d292cdd158c621251ae6a7b285
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Expires
Mon, 20 Jan 2025 06:53:55 GMT
Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 16 Jul 2018 13:33:47 GMT
Server
snow_adc
Content-Encoding
gzip
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
800
X-Content-Security-Policy
sandbox
bootstrap-datetimepicker.js
support.hcltechsw.com/scripts/
53 KB
9 KB
Script
General
Full URL
https://support.hcltechsw.com/scripts/bootstrap-datetimepicker.js?v=10-26-2023_1319
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
7a45c763acc21b8d37fe48794510b7ace10088760ffe0b18742bffacd9574c83
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:55 GMT
app_com.jsdbx
support.hcltechsw.com/
1 KB
1 KB
Script
General
Full URL
https://support.hcltechsw.com/app_com.jsdbx?c=21
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
0c0165f4fbf9dd81e8e22d5cfeb2e504d8e595906390459f8983afb7dca540d2
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Expires
Mon, 20 Jan 2025 06:53:55 GMT
Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 01 Mar 2021 18:16:04 GMT
Server
snow_adc
Content-Encoding
gzip
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
518
X-Content-Security-Policy
sandbox
app_com.modelUtil.jsdbx
support.hcltechsw.com/
7 KB
3 KB
Script
General
Full URL
https://support.hcltechsw.com/app_com.modelUtil.jsdbx?c=20
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
a3bc7fc614d398faa526f1753eb2d70af7314bdb6ddbc12258484f1d10ddc1d3
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Expires
Mon, 20 Jan 2025 06:53:55 GMT
Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 25 Mar 2019 17:18:11 GMT
Server
snow_adc
Content-Encoding
gzip
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
2571
X-Content-Security-Policy
sandbox
app_com.cxs.contextual_search.jsdbx
support.hcltechsw.com/
7 KB
2 KB
Script
General
Full URL
https://support.hcltechsw.com/app_com.cxs.contextual_search.jsdbx?c=56
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
c3a408dbe2c6e6b40af0681c60aed6cdd17405ec60a4f688ab7cea3b7a47875d
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Expires
Mon, 20 Jan 2025 06:53:55 GMT
Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Thu, 29 Aug 2019 23:02:21 GMT
Server
snow_adc
Content-Encoding
gzip
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
1755
X-Content-Security-Policy
sandbox
retina_icons.css
support.hcltechsw.com/styles/retina_icons/
16 KB
4 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/retina_icons/retina_icons.css?v=10-26-2023_1319
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
128d6185d5f00508a9e27356703c3d900321d7ed8c0df5585ac99886431bf5c3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:55 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Thu, 26 Oct 2023 20:25:40 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
3021
Expires
Mon, 20 Jan 2025 06:53:55 GMT
source-sans-pro-latin.css
support.hcltechsw.com/styles/fonts/source-sans-pro/
1 KB
846 B
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/fonts/source-sans-pro/source-sans-pro-latin.css?v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
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Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
267
Expires
Mon, 20 Jan 2025 06:53:57 GMT
css_includes_$sp.css
support.hcltechsw.com/styles/
44 KB
10 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/css_includes_$sp.css?v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
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Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:57 GMT
css_includes_$sp_later.css
support.hcltechsw.com/styles/
38 KB
9 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/css_includes_$sp_later.css?v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
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Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:58 GMT
css
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6 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Roboto:300,400,500,600
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/styles/scss/csm-styles.scss?portal_id=5b49418bdb4aa200b1f6f78eaf96195f&c=14d1a930db333110a45ad9fcd396194b
Protocol
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Security
TLS 1.3, , AES_128_GCM
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64.233.170.95 , United States, ASN15169 (GOOGLE, US),
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Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
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content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
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alt-svc
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x-xss-protection
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server
ESF
cross-origin-opener-policy
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access-control-allow-origin
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cache-control
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timing-allow-origin
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link
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expires
Wed, 17 Jan 2024 06:53:56 GMT
page
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238 KB
41 KB
XHR
General
Full URL
https://support.hcltechsw.com/api/now/sp/page?time=1705474437057&portal_id=89275a53cb13020000f8d856634c9c51&request_uri=%2Fcsm
Requested by
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URL: https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
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vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
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Security Headers
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Request headers

accept-language
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User-Agent
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x-portal
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Response headers

Pragma
no-store,no-cache
Date
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Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
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snow_adc
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chunked
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Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
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keep-alive
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sem_wait;dur=0, sesh_wait;dur=0
X-Is-Logged-In
false
Expires
0
csm-styles.scss
support.hcltechsw.com/styles/scss/
6 KB
2 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/scss/csm-styles.scss?portal_id=89275a53cb13020000f8d856634c9c51
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
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vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
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Server
snow_adc
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ETag
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Cache-Control
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Connection
keep-alive
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Expires
Mon, 20 Jan 2025 06:53:58 GMT
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support.hcltechsw.com/styles/scss/
3 KB
1 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/scss/csm-unified-header-footer-styles.scss?portal_id=89275a53cb13020000f8d856634c9c51
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
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Security Headers
Name Value
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accept-language
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Referer
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User-Agent
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Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
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Server
snow_adc
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keep-alive
Content-Length
786
Expires
Mon, 20 Jan 2025 06:53:58 GMT
angular.do
support.hcltechsw.com/
490 B
946 B
XHR
General
Full URL
https://support.hcltechsw.com/angular.do?sysparm_type=message
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
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vip-149-96-234-45.cust.service-now.com
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snow_adc /
Resource Hash
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Security Headers
Name Value
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Request headers

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Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
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Strict-Transport-Security
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X-TRANSACTION-TIME
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snow_adc
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2 KB
2 KB
XHR
General
Full URL
https://support.hcltechsw.com/angular.do?sysparm_type=get_partial&name=sn_banner.xml
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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149.96.234.45 , United States, ASN16839 (SNC, US),
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Security Headers
Name Value
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Request headers

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X-Use-Polaris
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Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
X-TRANSACTION-TIME
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ETag
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Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:300,400,500,600
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Request headers

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accept-language
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User-Agent
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Response headers

date
Tue, 16 Jan 2024 09:10:37 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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content-length
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x-xss-protection
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server
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cross-origin-opener-policy
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expires
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URL: https://fonts.googleapis.com/css?family=Roboto:300,400,500,600
Protocol
H2
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Request headers

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accept-language
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Response headers

date
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x-content-type-options
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content-security-policy-report-only
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content-length
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x-xss-protection
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server
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cross-origin-opener-policy
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report-to
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content-type
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cache-control
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expires
Wed, 15 Jan 2025 16:12:36 GMT
source-sans-pro-latin.css
support.hcltechsw.com/styles/fonts/source-sans-pro/
1 KB
846 B
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/fonts/source-sans-pro/source-sans-pro-latin.css?v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
1c7c259141b903c0b2f76cd49515cee7cb34ecea8a59c08dd2a7304da457a871
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
267
Expires
Mon, 20 Jan 2025 06:53:58 GMT
css_includes_$sp.css
support.hcltechsw.com/styles/
44 KB
10 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/css_includes_$sp.css?v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
40efe7df20c7062dd74637e9d183d1a608586d989a5cf05f267cfff00f9bfeb7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:58 GMT
css
fonts.googleapis.com/
6 KB
802 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Roboto:300,400,500,600
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/styles/scss/csm-styles.scss?portal_id=89275a53cb13020000f8d856634c9c51
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
64.233.170.95 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
sg-in-f95.1e100.net
Software
ESF /
Resource Hash
7abab7a5fed6d1eb8dcfed4e7f6bfcbc1a1a1dfbf95d281b008f04245b26c769
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Wed, 17 Jan 2024 06:53:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Wed, 17 Jan 2024 06:33:15 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 17 Jan 2024 06:53:58 GMT
css_includes_$sp_later.css
support.hcltechsw.com/styles/
38 KB
9 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/css_includes_$sp_later.css?v=54d1a930db333110a45ad9fcd3961945
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
a5571ec0464a9b9d36c6b145e41fd4ce6427c9fa4ea20e659229191584086aac
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:58 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Expires
Mon, 20 Jan 2025 06:53:58 GMT
csm-unified-header-footer-styles.scss
support.hcltechsw.com/styles/scss/
3 KB
1 KB
Stylesheet
General
Full URL
https://support.hcltechsw.com/styles/scss/csm-unified-header-footer-styles.scss?portal_id=5b49418bdb4aa200b1f6f78eaf96195f&v=10-26-2023_1319
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/dist/sp_min.jsx?v=10-26-2023_1319
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
4f513bddc5fc02cfbb50eac5814586aeb708ef68c3a0ac9ef8ab70118874aec9
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:59 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Wed, 17 Jan 2024 06:52:54 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
ETag
1c04ce4fd879d7e1c3453f28775c6ae6
Content-Type
text/css;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
787
Expires
Mon, 20 Jan 2025 06:53:59 GMT
angular-truncate.js
support.hcltechsw.com/scripts/
1 KB
1 KB
Script
General
Full URL
https://support.hcltechsw.com/scripts/angular-truncate.js?v=10-26-2023_1319
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/dist/sp_min.jsx?v=10-26-2023_1319
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
40cda44ee60106ebf4506b94ea7bf1ef06890119170beda5e18105cf08c0ca47
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:54:01 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Content-Type
text/javascript;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
459
Expires
Mon, 20 Jan 2025 06:54:01 GMT
config
support.hcltechsw.com/api/now/sp/agent_chat/portal/89275a53cb13020000f8d856634c9c51/
108 B
742 B
XHR
General
Full URL
https://support.hcltechsw.com/api/now/sp/agent_chat/portal/89275a53cb13020000f8d856634c9c51/config
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/scripts/js_includes_sp_libs_min.jsx?v=10-26-2023_1319&lp=Tue_Oct_24_12_06_38_PDT_2023&c=19_382
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
0d467a7792ff232f606d95993808224a03aea8e7dc8fcb9eb8b218d97aaade14
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
X-Transaction-Source
Interface=Web,Interface-Name=CSM,Interface-Type=Service Portal,Interface-SysID=89275a53cb13020000f8d856634c9c51
X-UserToken
efb41b15dbf73d10a45ad9fcd3961915bf8cacc70a450cc615acfa2bf1d54eb207e5d3e2
Referer
https://support.hcltechsw.com/csm
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36
X-Use-Polaris
false

Response headers

Pragma
no-store,no-cache
Date
Wed, 17 Jan 2024 06:53:59 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Server
snow_adc
Transfer-Encoding
chunked
Content-Type
application/json;charset=UTF-8
X-Transaction-ID
45c45b15f17c
Cache-Control
no-cache,no-store,must-revalidate,max-age=-1
Connection
keep-alive
Server-Timing
sem_wait;dur=0, sesh_wait;dur=0
X-Is-Logged-In
false
Expires
0
d40f77b61b0118909dbcfc038d4bcb82.iix
support.hcltechsw.com/
261 KB
262 KB
Image
General
Full URL
https://support.hcltechsw.com/d40f77b61b0118909dbcfc038d4bcb82.iix
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
7b08718fcb876bcad2aa281b1a92a4e9eeaebd8cd126d0f68d5c48a463ef707f
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Expires
Mon, 20 Jan 2025 06:53:59 GMT
Date
Wed, 17 Jan 2024 06:53:59 GMT
Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 01 Jun 2020 07:49:50 GMT
Server
snow_adc
Content-Encoding
gzip
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
image/png;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
X-Content-Security-Policy
sandbox
KFOlCnqEu92Fr1MmSU5fBBc4.woff2
fonts.gstatic.com/s/roboto/v30/
15 KB
15 KB
Font
General
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmSU5fBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:300,400,500,600
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
74.125.130.94 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
sb-in-f94.1e100.net
Software
sffe /
Resource Hash
f75911313e1c7802c23345ab57e754d87801581706780c993fb23ff4e0fe62ef
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.hcltechsw.com
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Tue, 16 Jan 2024 09:10:37 GMT
x-content-type-options
nosniff
age
78202
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15740
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:56 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 15 Jan 2025 09:10:37 GMT
fontawesome-webfont.woff2
support.hcltechsw.com/scripts/icon-fonts/font-awesome/fonts/
75 KB
76 KB
Font
General
Full URL
https://support.hcltechsw.com/scripts/icon-fonts/font-awesome/fonts/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/styles/css_includes_$sp_later.css?v=54d1a930db333110a45ad9fcd3961945
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
d792afdac7f7ae5de7c6964950c6c61dc6e3f3813180a59e141c7cb4ac4364dc
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.hcltechsw.com/styles/css_includes_$sp_later.css?v=54d1a930db333110a45ad9fcd3961945
Origin
https://support.hcltechsw.com
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:53:59 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Transfer-Encoding
chunked
Content-Type
application/octet-stream;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Accept-Ranges
bytes
Expires
Mon, 20 Jan 2025 06:53:59 GMT
sp-agent-chat-icon.svg
support.hcltechsw.com/images/
2 KB
1 KB
Image
General
Full URL
https://support.hcltechsw.com/images/sp-agent-chat-icon.svg
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/styles/scss/sp-bootstrap-rem.scss?portal_id=89275a53cb13020000f8d856634c9c51&theme_id=517030d1531032007a97e192d5dc34d8&v=54d1a930db333110a45ad9fcd3961945
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
7ca60976f67aaa813b7614a98f9aad9b1f02b23cb28bfc64b7e68729e780e08d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/styles/scss/sp-bootstrap-rem.scss?portal_id=89275a53cb13020000f8d856634c9c51&theme_id=517030d1531032007a97e192d5dc34d8&v=54d1a930db333110a45ad9fcd3961945
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Date
Wed, 17 Jan 2024 06:54:00 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Mon, 15 Jan 2024 09:12:44 GMT
Server
snow_adc
Cross-Origin-Embedder-Policy
require-corp
Content-Type
image/svg+xml
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
704
Expires
Mon, 20 Jan 2025 06:54:00 GMT
877e6a631bec6110494ceb9cbc4bcb34.iix
support.hcltechsw.com/
7 KB
7 KB
Image
General
Full URL
https://support.hcltechsw.com/877e6a631bec6110494ceb9cbc4bcb34.iix
Requested by
Host: support.hcltechsw.com
URL: https://support.hcltechsw.com/csm
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
149.96.234.45 , United States, ASN16839 (SNC, US),
Reverse DNS
vip-149-96-234-45.cust.service-now.com
Software
snow_adc /
Resource Hash
8e48c84ac51e13c3aa9c733b3e4719e4e5d6b1e39f1e9e80272cbf13ceb075b5
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://support.hcltechsw.com/csm
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

Expires
Mon, 20 Jan 2025 06:54:02 GMT
Date
Wed, 17 Jan 2024 06:54:02 GMT
Content-Security-Policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains
Last-Modified
Sat, 28 Jan 2023 18:17:51 GMT
Server
snow_adc
Content-Encoding
gzip
Cross-Origin-Embedder-Policy
require-corp
Content-Type
image/png;charset=UTF-8
Cache-Control
public
x-edge-enc-proxy-static
true
Connection
keep-alive
Content-Length
6878
X-Content-Security-Policy
sandbox
js_includes_sp_defer.js
support.hcltechsw.com/scripts/
0
0

js_includes_sp_tinymce.js
support.hcltechsw.com/scripts/
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
support.hcltechsw.com
URL
https://support.hcltechsw.com/scripts/js_includes_sp_defer.js?v=10-26-2023_1319
Domain
support.hcltechsw.com
URL
https://support.hcltechsw.com/scripts/js_includes_sp_tinymce.js?v=10-26-2023_1319

Verdicts & Comments Add Verdict or Comment

128 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| snWebaConfig object| NOW number| timeleft number| g_tz_offset string| g_tz number| g_first_day_of_week number| g_date_picker_first_day_of_week number| g_notif_timeout string| g_ck number| g_searchWaitTime boolean| g_amb_on_login string| g_lang string| g_system_lang string| g_user_date_time_format string| g_user_date_format string| g_user_decimal_separator string| g_user_grouping_separator string| g_text_direction string| g_accessibility boolean| g_accessibility_resizeText boolean| g_accessibility_visual_patterns boolean| g_accessibility_screen_reader_table string| g_glide_list_separator boolean| g_sort_elements_by_session_language boolean| g_dirty_form_warning_enabled string| g_mandatory_field_msg string| g_field_error_msg boolean| g_tinymce_remove_script_host boolean| g_tinymce_convert_urls boolean| g_tinymce_relative_urls boolean| g_datepicker_validation_enable boolean| g_choices_show_missing string| g_builddate boolean| g_has_agent_chat_config boolean| g_user_is_admin boolean| g_persist_msgs_through_page_nav boolean| g_attachment_force_download_all_mime_types string| g_attachment_force_download_mime_type boolean| g_universal_link_flag boolean| g_sso_open_in_window string| g_user_login_method boolean| g_ref_ac_startswith boolean| g_has_encryption_context boolean| g_spd boolean| logged_in object| SN_APP_RESOURCES function| ScopedGlideDialogWindowGenerator function| ScopedGlideAjaxGenerator function| ScopedGFormGenerator function| isMobile function| parseKeyValue function| getSpPageUrl function| getHeaders function| $ function| jQuery object| angular function| countWatchers function| _typeof object| CustomEventManager object| GlideWebAnalytics object| MONTH_NAMES object| DAY_NAMES function| LZ function| isDate function| compareDates function| formatDateServer function| formatDate function| _isInteger function| _getInt function| getDateFromFormat function| parseDate function| getDurationString function| getUserDateTime function| convertUtcTimeToUserTimeMs function| convertUserTimeToUtcTimeMs function| formatPhone function| formatClean function| formatCurrency function| formatNumber function| parseFraction function| formatCents function| formatDollar function| padLeft function| getDecimalSeparator function| getGroupingSeparator function| alertError function| spLoadMaps function| spLoadScript function| initMap number| ATTACHMENT_SIZE_ERROR number| EXTENSION_ERROR number| SUCCESS number| MB_TO_BYTES function| validateAttachmentVariable function| getDuplicateFields object| _self object| Prism object| __TECTONIC__amb_client_js object| amb object| g_ambClient function| applyPresenceArray function| autosize object| journalModel function| moment object| Select2 function| Sortable function| _ object| snmCabrillo undefined| amdWeb object| ES6Promise object| glideFormFieldFactory object| catalogVariableHandler object| glideFormFactory object| UI_POLICY_TYPES object| uiPolicyFactory object| uiScriptFactory object| glideFormEnvironmentFactory object| glideModalFactory object| glideRequest function| GlideAjax function| GlideRecord function| GlideUser function| tabbable function| focusTrap object| csm_util string| tabGUID

3 Cookies

Domain/Path Name / Value
support.hcltechsw.com/ Name: BIGipServerpool_hclpnpsupport
Value: f16af3bb4fd918bd32bf0b77aec70940
support.hcltechsw.com/ Name: JSESSIONID
Value: 1F1122D38AEBFB1A6532C09EFC093C10
support.hcltechsw.com/ Name: glide_user_route
Value: glide.1b77d27f6429fed6b62ad3a619556a36

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com frame-ancestors 'self' https://support.hcltechsw.com/
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
fonts.gstatic.com
support.hcltechsw.com
support.hcltechsw.com
149.96.234.45
64.233.170.95
74.125.130.94
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