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Effective URL: https://www.thehartford.com/contact-the-hartford
Submission: On February 10 via manual from DE — Scanned from DE
Effective URL: https://www.thehartford.com/contact-the-hartford
Submission: On February 10 via manual from DE — Scanned from DE
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* Find an Agent * Auto & Home * Small Business * Midsize Business * Claims * Contact Us * Agents & Producers * My Account I'm an Auto or Home Customer Manage my personal policy, bills and claims. Log In Register Express Pay (no login required) Auto ID Cards I'm a Business Customer Manage my business policy, bills and claims, get certificates and submit audits. Log In Register Express Pay (no login required) I'm an Employee Checking on My Benefits Submit claims, check status of disability or leave, and see payments. Log In Register I'm an Employer or Plan Administrator Manage benefits programs and pay bills. New York State Disability/Paid Family Leave – Express Services (no login required) Log In Register Investments * College Savings Plans * Mutual Funds * Safe Haven Accounts Partners * Electronic Business Center (EBC) * Bond 1-Step Surety * Group Benefits Producer View * RMIS - TREO MENU ACCOUNT CLOSE ACCOUNT * Auto Main Menu Auto AUTO INSURANCE SOLUTIONS Car Insurance Benefits for AARP Members Car Insurance Discounts Commercial Auto Insurance Classic Car Insurance RV Insurance All Vehicle Insurance Bundle Insurance I WANT TO … Find an Auto Agent Find a Repair Shop Report an Auto Claim Contact The Hartford Car Insurance Savings exclusively for AARP Members. * Home Main Menu Home HOME INSURANCE SOLUTIONS Homeowners Insurance Renters Insurance Condo Insurance Flood Insurance Umbrella Insurance Bundle Insurance I WANT TO … Discover Discounts Find a Home Agent Report a Home Claim Contact The Hartford Home Insurance Discounts designed for AARP members. * Business Main Menu Business COMMERCIAL INSURANCE SOLUTIONS Business Insurance - Small Business Insurance - Large Business Insurance Business Insurance by Industry All Business Coverages Business Owner’s Policy General Liability Insurance Professional Liability Insurance Workers’ Compensation Insurance Commercial Auto Insurance I WANT TO … Find a Business Agent Become an Agent Report a Business Claim Contact The Hartford Read Insights & Articles Insurance solutions to protect businesses from the unexpected. * Employee Benefits Main Menu Employee Benefits I AM AN EMPLOYER Employer Resources Voluntary Benefits Absence, Leave & PFML Customized Insurance for Industries I AM AN EMPLOYEE Employee Benefit Options Value-Added Services Start or Track a Claim PFML State Guide & Leave I AM AN AGENT/PRODUCER Products & Plans BenTech Information Log Into Producer View® Learn about our Future of Benefits Study and how it impacts you. * About Main Menu About ABOUT US About The Hartford Our Leadership Investor Relations Newsroom Corporate Sustainability Community Impact Catastrophe Information Center I WANT TO … Explore Careers Contact The Hartford Read Insights & Articles Turning kids into heroes – our Junior Fire Marshal Program. * Find an Agent * Auto & Home * Small Business * Midsize Business * Claims * Contact Us * Agents & Producers * My Account I'm an Auto or Home Customer Manage my personal policy, bills and claims. Log In Register Express Pay (no login required) Auto ID Cards I'm a Business Customer Manage my business policy, bills and claims, get certificates and submit audits. Log In Register Express Pay (no login required) I'm an Employee Checking on My Benefits Submit claims, check status of disability or leave, and see payments. Log In Register I'm an Employer or Plan Administrator Manage benefits programs and pay bills. New York State Disability/Paid Family Leave – Express Services (no login required) Log In Register Investments * College Savings Plans * Mutual Funds * Safe Haven Accounts Partners * Electronic Business Center (EBC) * Bond 1-Step Surety * Group Benefits Producer View * RMIS - TREO * The Hartford Insurance CONTACT US HAVE QUESTIONS? CONTACT A REPRESENTATIVE FROM THE HARTFORD TODAY To find phone numbers and more information, click on the text or arrows below. AARP MEMBERS – AUTO INSURANCE QUOTES (SALES) AARP Auto Quotes 888-546-9099 M-F: 7 a.m. to 11 p.m. ET Sat-Sun: 8 a.m. to 6 p.m. ET ATV / Golf Cart / Snowmobile 888-546-9099 M-F: 7 a.m. to 11 p.m. ET Sat-Sun: 8 a.m. to 6 p.m. ET Boat 800-555-2510 M-F: 8 a.m. to 6:30 p.m. ET Auto Insurance Applications AARP Auto Insurance Program The Hartford P.O. Box 14215 Lexington, KY 40512 Fax: 877-293-2072 Note: Documents faxed from customers/insureds must include their printed name, state, zip code and policy number on the fax. CLAIMS AARP Auto Claims 877-805-9918 AARP Glass Claims 800-892-8484 CUSTOMER SERVICE (POLICYHOLDERS) Customer Service Center – View & Update your policy, make a payment, enroll in AutoPay, print your auto ID cards, or track a claim. Customer Service Center AARP Auto 800-423-6789 M-F: 8 a.m. to 9 p.m. ET Sat: 8 a.m. to 6 p.m. ET RESCUE 1-800® 800-322-7789 Learn More ATV / Golf Cart / Snowmobile 888-546-9099 M-F: 8 a.m. to 9 p.m. ET Sat: 8 a.m. to 6 p.m. ET Boat 800-555-2510 M-F: 8 a.m. to 6:30 p.m. ET General Correspondence AARP Insurance Program The Hartford P.O. Box 14219 Lexington, KY 40512 Fax: 877-293-2072 Note: Documents faxed from customers/insureds must include their printed name, state, zip code and policy number on the fax. Spanish / Español 877-621-4981 Lu-Vi: 8 a.m. to 9 p.m. ET Hearing Impaired Services 800-877-8973 M-F: 8 a.m. to 6 p.m. ET AARP MEMBERS – HOME INSURANCE QUOTES (SALES) AARP Home Quotes 877-422-2345 M-F: 7 a.m. to 11 p.m. ET Sat-Sun: 8 a.m. to 6 p.m. ET Flood Insurance Start Quote 800-296-7542 M-F: 8 a.m. to 6:30 p.m. ET Home Insurance Applications AARP Auto Insurance Program The Hartford P.O. Box 14215 Lexington, KY 40512 CLAIMS AARP Home Claims 877-805-9918 CUSTOMER SERVICE (POLICYHOLDERS) Customer Service Center – Use to make a payment, enroll in AutoPay, download your policy documents, or track a claim. Customer Service Center AARP Home 800-423-0567 M-F: 8 a.m. to 9 p.m. ET Sat: 8 a.m. to 6 p.m. ET Automated Billing: 24/7 Flood Insurance 800-296-7542 M-F: 8 a.m. to 6:30 p.m. ET General Correspondence AARP Insurance Program The Hartford P.O. Box 14219 Lexington, KY 40512 Fax: 877-293-2072 Note: Documents faxed from customers/insureds must include their printed name, state, zip code and policy number on the fax. Spanish / Español 877-621-4981 Lu-Vi: 8 a.m. to 9 p.m. ET Hearing Impaired Services 800-877-8973 M-F: 8 a.m.-6 p.m. ET BUSINESS INSURANCE QUOTES Business Insurance from The Hartford Get a Quote Online Or Give Us a Call: 855-440-1078 M-F: 8 a.m. to 7 p.m. ET CUSTOMER SERVICE Business Insurance Service Center 866-467-8730 M-F: 8 a.m. to 8 p.m. ET Web Business Login | The Hartford Payroll Billing Service XactPAY® 877-287-1316 M-F: 8 a.m. to 8 p.m. ET Visit XactPAY® Flood Insurance Quotes & Service 800-296-7542 M-F: 8 a.m. to 6 p.m. ET Livestock Email Form Marine Email D&O, E&O, EPLI and Fiduciary Hartford Financial Products One Penn Plaza, Floor 50 New York, NY 10119 TREO 800-850-1037 M-F: 8 a.m. to 8 p.m. ET Spanish / Español 866-467-8730 Lu-Vi: 8 a.m. to 8 p.m. ET CLAIMS Commercial Auto Claims 800-327-3636 Available 24/7 Report a Claim on Your Commercial Auto Policy Locate an Auto Repair Shop Report a Claim on Another Person's Commercial Auto Policy Locate an Auto Repair Shop Report a Glass-Only Auto Claim - call 800-892-8484 Locate an Auto Glass Repair Shop Log In To Track Your Claim Commercial Property Claims 800-327-3636 Available 24/7 Report a Property Claim Log In To Track Your Claim General Liability Claims 800-327-3636 Available 24/7 Report a Liability Claim Workers' Compensation Claims 800-327-3636 Available 24/7 Report a Workers' Compensation Claim Find a Medical Provider Log In to Track Your Claim (Employers) Log In to Track Your Claim (Employees) Submit a Workers' Comp Medical Bill Please use the following information to submit workers' compensation medical bills to The Hartford. Claim States of CA, FL, NJ and TX P.O. Box 14187 Lexington, KY 40512 Fax: 859-258-2239 All Other States P.O. Box 14170 Lexington, KY 40512 Fax: 859-258-2235 Med-Bill Customer Service Phone Line 800-662-5814 International Report a Claim on Your Multinational Choice Policy 800-327-3636 24 hours/day, 7 days/week FIDELITY Customer Service 888-275-8227 crime-erisa@thehartford.com SURETY BONDS Customer Service 888-656-0817 National Surety & Fidelity Office Help Desk Assistance with Passwords or 1Step Surety System 860-547-8213 Express Mail 200 Colonial Parkway Suite 500 Lake Mary, FL 32746 First Class Mail P.O. Box 958461 Lake Mary, FL 32795 AUTO INSURANCE QUOTES (SALES) Auto Insurance Quotes 888-413-8970 M-F: 9 a.m. to 6 p.m. ET Auto Insurance Applications The Hartford Personal Lines P.O. Box 14215 Lexington, KY 40512 CLAIMS Auto Claims – First Notice of Loss 800-243-5860 Call us 24/7 to process your claim. Glass Claims 800-892-8484 AGENT LOCATOR Find a local agent from The Hartford in your area. Visit Agent Locator CUSTOMER SERVICE (POLICYHOLDERS) Customer Service Center – View & update your policy, make a payment, enroll in AutoPay, print your auto ID cards, or track a claim. Customer Service Center Auto Insurance 877-896-9320 M-F: 8 a.m. to 9 p.m. ET Sat: 8 a.m. to 6 p.m. ET Automated Billing – 24/7 RESCUE 1-800® 800-322-7789 Learn More General Correspondence The Hartford Personal Lines The Hartford P.O. Box 14219 Lexington, KY 40512 Fax: 877-293-2072 Note: Documents faxed from customers/insureds must include their printed name, state, zip code and policy number on the fax. Hearing Impaired Services 800-877-8973 M-F: 8 a.m. to 6 p.m. ET HOME INSURANCE QUOTES (SALES) Home Insurance Quotes 888-413-8970 M-F: 9 a.m. to 6 p.m. ET CLAIMS Home Insurance Claims – First Notice of Loss 800-243-5860 Call us 24/7 to process your claim. AGENT LOCATOR Agent Locator – Find a local agent from The Hartford in your area. Visit Agent Locator CUSTOMER SERVICE (POLICYHOLDERS) Customer Service Center – Use to make a payment, enroll in AutoPay, download your policy documents, or track a claim. Customer Service Center Lender Services – View and update mortgagee or lienholder details, verify coverages, and get documents on-demand. Visit Lender Service Center Home Insurance 800-624-5578 M-F: 8 a.m. to 9 p.m. ET Sat: 8 a.m. to 6 p.m. ET Automated Billing – 24/7 Employee Home Insurance Service 800-429-4545 M-F: 8 a.m. to 6:30 p.m. ET General Correspondence The Hartford Personal Lines The Hartford P.O. Box 14219 Lexington, KY 40512 Hearing Impaired Services 800-877-8973 M-F: 8 a.m. to 6 p.m. ET FINANCIAL PRODUCTS LIFE INSURANCE Prudential Traditional Life 800-243-5433 M-F: 7:30 a.m. to 6 p.m. CST Mailing Address Prudential Traditional Life Mail P.O. Box 305033 Nashville, TN 37230-5033 Prudential Variable Life 800-231-5453 M-F: 7:30 a.m. to 6 p.m. CST Mailing Address Prudential Variable P.O. Box 305034 Nashville, TN 37214 Prudential Overnight Mail 100 Centerview Dr Suite 100 Nashville, TN 37214 MUTUAL FUNDS The Hartford Mutual Funds 888-843-7824 M-F: 8:30 a.m. to 7 p.m. ET Web Account Access General Mail and Applications With Cash Hartford Funds P.O. Box 219060 Kansas City, MO 64121-9060 Overnight Mail Hartford Funds 430 W 7th St Suite 219060 Kansas City, MO 64105-1407 ANNUITIES The Hartford’s former life and annuity business was sold to Talcott Resolution on May 31, 2018. Talcott Resolution now is an independent, standalone company and no longer is affiliated with The Hartford. If you own an annuity, you can access your contract information via the website www.talcottresolution.com, under "Annuity Resources." 800-862-6668 M-Th: 8 a.m. to 7 p.m. ET F: 9:15 a.m. to 6 p.m. ET Express Mail Talcott Resolution – Annuity Service Operations 6716 Grade Ln. Building 9, Suite 910 Louisville, KY 40213 First Class Mail Talcott Resolution – Annuity Service Operations P.O. Box 14293 Lexington, KY 40512-4293 COLLEGE SAVINGS Customer Service 866-574-3542 Mon-Thu: 8 a.m. to 7 p.m. ET Fri: 8 a.m. to 6 p.m. ET Web – Account Access/Enrollment CHET Advisor General Correspondence The Hartford Smart 529 P.O. Box 55359 Boston, MA 02205 INSTITUTIONAL MUTUAL FUNDS For those affiliated with one of the following organizations: Investment Consulting Firm, Record keeper, Trading Platform, Third Party Administrator, Plan Sponsor, and an Endowment or Foundation. 877-836-5854 MATURITY FUNDING Brokers, consultants or plan sponsors seeking more information about existing arrangements from The Hartford. Fax: 866-913-1089 TERMINAL FUNDING & STRUCTURED SETTLEMENTS Brokers, consultants or plan sponsors seeking more information about existing arrangements from The Hartford. Fax: 866-913-1089 EMPLOYEE BENEFITS Individual & Families Login Start or check the status of a claim or personal health application, sign up for direct deposit and access forms. Employees - Log Into The Hartford Benefits Site Employer Login Access all the information you need to administer your Hartford group benefits. Employers - Log Into The Hartford Benefits Site 866-294-7987 M-F: 8 a.m. to 8 p.m. ET Customer Service (not for Claims) 800-523-2233 M-F: 8 a.m. to 8 p.m. ET Email Us Calling about a specific claim? Contact us at one of the claims-related numbers listed on this page. Group Disability Claims 888-277-4767 M-F: 8 a.m. to 8 p.m. ET Group Life and Accident (AD&D) Claims 888-563-1124 Accident, Critical Illness & Hospital Indemnity Claims 866-547-4205 Submit a claim, access forms, review claim history, view policy documentation and more. Log Into the Supplemental Insurance Claimant Portal Conversions & Portability Phone: 877-320-0484 Fax: 440-646-9339 The Hartford, Portability and Conversion Unit P.O. Box 43786 Cleveland, OH 44143-0786 Medical Underwriting Phone: 800-331-7234 Fax: 860-392-6980 medical.uw@hartfordlife.com Hartford Life Insurance Co. Medical Underwriting Unit P.O. Box 2999 Hartford, CT 06104-2999 Billing and Premiums: First Class Mail GB.Premium@thehartford.com The Hartford P.O. Box 783690 Philadelphia, PA 19178-3690 Billing and Premiums: Express Mail GB.Premium@thehartford.com Lockbox Services (Box #3690) The Hartford MAC Y1372-045 401 Market St Philadelphia, PA 19106 Couriers and Vendors 267-321-4050 AGENTS & PRODUCERS Property and Casualty Producers Quote and manage your property and casualty insurance business. Log Into the Electronic Business Center (EBC) Group Benefits Producers Access your group benefits account info, commission data, forms and more. Log Into Producer View® Agent Claim Reporting 800-553-1710 Fax: 866-861-2513 (Cover sheet required) FINANCIAL PRODUCTS For more information on The Hartford’s financial products, select the product link. Mutual Funds U.S. FOREIGN ACCOUNT TAX COMPLIANCE ACT (FATCA) The U.S. Foreign Account Tax Compliance Act (FATCA) became law in March 2010 and is effective as of July 1, 2014. The law is enforced by the U.S. Internal Revenue Service (IRS). Under the provisions of FATCA, insurers may need to obtain withholding certificates (IRS Forms W-8 or W-9) from their business partners. Typically, a W-8 is provided by non-U.S. entities and a W-9 is provided by U.S. entities. Business partners conducting business with The Hartford may request copies of these completed forms from taxcompliance2@thehartford.com. Additionally, copies of blank IRS forms (W-8 and W-9) and further information can be found on the IRS website. MAIN CONTACT INFORMATION Contact The Hartford By Phone: 860-547-5000 By Mail: The Hartford Financial Services Group, Inc. 690 Asylum Avenue Hartford, CT 06155 Customer Complaint Form PLANNING AHEAD The Hartford's Catastrophe Information Center has details about preparing for all types of storms, whether you own a home or a business. 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