yourfeedback.lumen.com
Open in
urlscan Pro
2.19.40.198
Public Scan
Submitted URL: https://yourfeedback.lumen.com/jfe/form/SV_2mX44fW7KgUDxVr?Q_DL=2DDzKTCiT4YjGh9_2mX44fW7KgUDxVr_CTR_0STzWC3XLBeGlw2&Q_CHL=email
Effective URL: https://yourfeedback.lumen.com/jfe7/form/SV_2mX44fW7KgUDxVr?Q_DL=2DDzKTCiT4YjGh9_2mX44fW7KgUDxVr_CTR_0STzWC3XLBeGlw2&Q_CHL=email
Submission: On May 05 via manual from IN — Scanned from DE
Effective URL: https://yourfeedback.lumen.com/jfe7/form/SV_2mX44fW7KgUDxVr?Q_DL=2DDzKTCiT4YjGh9_2mX44fW7KgUDxVr_CTR_0STzWC3XLBeGlw2&Q_CHL=email
Submission: On May 05 via manual from IN — Scanned from DE
Form analysis 1 forms found in the DOM
Name: Page —
<form id="Page" name="Page" class="Page ActivePage" data-testid="page-ready">
<meta name="HandheldFriendly" content="true">
<meta name="viewport" content="user-scalable = no, maximum-scale=1, minimum-scale=1, initial-scale = 1, width = device-width">
<div class="Skin">
<div id="Overlay"></div>
<div id="Wrapper">
<div id="ProgressBar"></div>
<div class="SkinInner">
<div id="LogoContainer">
<div id="Logo"></div>
</div>
<div id="HeaderContainer">
<div id="Header" role="banner"></div>
</div>
<div id="SkinContent">
<div id="Questions" role="main">
<div class="LanguageSelectorContainer"> <select aria-label="Language" name="Q_lang" id="Q_lang" class="Q_lang" data-runtime-value="runtime.Selected">
<option value="DE" lang="DE" data-runtime-text="runtime.Language | property 'DE' | property 'DisplayName'">Deutsch</option>
<option value="EN" lang="EN" data-runtime-text="runtime.Language | property 'EN' | property 'DisplayName'">English</option>
<option value="ES" lang="ES" data-runtime-text="runtime.Language | property 'ES' | property 'DisplayName'">Español (América Latina)</option>
<option value="FR" lang="FR" data-runtime-text="runtime.Language | property 'FR' | property 'DisplayName'">Français</option>
<option value="PT-BR" lang="PT-BR" data-runtime-text="runtime.Language | property 'PT-BR' | property 'DisplayName'">Português (Brasil)</option>
</select></div>
<div id="QID1Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed"></div>
<div class="QuestionOuter BorderColor MC QID1" id="QID1" questionid="QID1" posttag="QID1" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID1~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID1~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor NPS">
<div class="InnerInner BorderColor">
<fieldset aria-describedby="QR~QID1~VALIDATION QR~QID1~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- Partial for defining the LabelContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">
<div style="text-align: center;"><strong>Based on this recent scheduled maintenance experience, how likely are you to recommend Lumen to others?</strong></div>
</div>
</legend>
<div class="QuestionBody">
<table role="presentation" class="ChoiceStructure" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr>
<td class="ColumnLabels" colspan="11">
<table role="presentation" style="width:100%">
<tbody>
<tr>
<th class="ColumnLabel First" width="50%;" data-runtime-html="runtime.ColumnLabels.1.Display">Not at all<br>Likely</th>
<th class="ColumnLabel Last" width="50%;" data-runtime-html="runtime.ColumnLabels.2.Display">Extremely<br>Likely</th>
</tr>
</tbody>
</table>
</td>
</tr>
<tr> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID1-0-label" for="QR~QID1~0" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.0.Selected"><span data-runtime-html="runtime.Choices.0.Display">0</span></label></span><label for="QR~QID1~0" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.0.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID1-1-label" for="QR~QID1~1" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.1.Selected"><span data-runtime-html="runtime.Choices.1.Display">1</span></label></span><label for="QR~QID1~1" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.1.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID1-2-label" for="QR~QID1~2" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.2.Selected"><span data-runtime-html="runtime.Choices.2.Display">2</span></label></span><label for="QR~QID1~2" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.2.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID1-3-label" for="QR~QID1~3" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.3.Selected"><span data-runtime-html="runtime.Choices.3.Display">3</span></label></span><label for="QR~QID1~3" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.3.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID1-4-label" for="QR~QID1~4" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.4.Selected"><span data-runtime-html="runtime.Choices.4.Display">4</span></label></span><label for="QR~QID1~4" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.4.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID1-5-label" for="QR~QID1~5" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.5.Selected"><span data-runtime-html="runtime.Choices.5.Display">5</span></label></span><label for="QR~QID1~5" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.5.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID1-6-label" for="QR~QID1~6" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.6.Selected"><span data-runtime-html="runtime.Choices.6.Display">6</span></label></span><label for="QR~QID1~6" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.6.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID1-7-label" for="QR~QID1~7" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.7.Selected"><span data-runtime-html="runtime.Choices.7.Display">7</span></label></span><label for="QR~QID1~7" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.7.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID1-8-label" for="QR~QID1~8" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.8.Selected"><span data-runtime-html="runtime.Choices.8.Display">8</span></label></span><label for="QR~QID1~8" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.8.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"><label id="QID1-9-label" for="QR~QID1~9" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.9.Selected"><span data-runtime-html="runtime.Choices.9.Display">9</span></label></span><label for="QR~QID1~9" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.9.Selected"></label> </td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="9.090909090909092%" class="LabelContainer LabelContatiner reg"> <span class="LabelWrapper"><label id="QID1-10-label" for="QR~QID1~10" class="SingleAnswer"
data-runtime-class-q-checked="runtime.Choices.10.Selected"><span data-runtime-html="runtime.Choices.10.Display">10</span></label></span><label for="QR~QID1~10" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.10.Selected"></label> </td>
</tr>
<tr>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="0" class="radio QR-QID1-0 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~0" value="0" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-0-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="1" class="radio QR-QID1-1 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~1" value="1" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-1-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="2" class="radio QR-QID1-2 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~2" value="2" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-2-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="3" class="radio QR-QID1-3 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~3" value="3" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-3-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="4" class="radio QR-QID1-4 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~4" value="4" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-4-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="5" class="radio QR-QID1-5 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~5" value="5" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-5-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="6" class="radio QR-QID1-6 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~6" value="6" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-6-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="7" class="radio QR-QID1-7 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~7" value="7" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-7-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="8" class="radio QR-QID1-8 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~8" value="8" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-8-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer alt"> <input choiceid="9" class="radio QR-QID1-9 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~9" value="9" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-9-label"> </td>
<td style="width: 9.090909090909092%;" class="ControlContainer reg"> <input choiceid="10" class="radio QR-QID1-10 QWatchTimer" type="radio" name="QR~QID1" id="QR~QID1~10" value="10" data-runtime-checked="runtime.Selected"
aria-labelledby="QID1-10-label"> </td>
</tr>
</tbody>
</table>
</div>
</fieldset>
</div>
</div>
</div>
<div id="QID59Separator" class="Separator" data-runtime-show="runtime.SeparatorDisplayed"></div>
<div class="QuestionOuter BorderColor MC QID59" id="QID59" questionid="QID59" posttag="QID59" data-runtime-remove-class-hidden="runtime.Displayed">
<div id="QR~QID59~VALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.ErrorMsg" data-runtime-html="runtime.ErrorMsg" style="display: none;"></div>
<div id="QR~QID59~SDPVALIDATION" class="ValidationError" role="alert" data-runtime-show="runtime.PDPErrorMsg" data-runtime-html="runtime.PDPErrorMsg" style="display: none;"></div>
<div class="Inner BorderColor SAHR">
<div class="InnerInner BorderColor TX">
<fieldset aria-describedby="QR~QID59~VALIDATION QR~QID59~SDPVALIDATION"> <!-- BEGIN PARTIALS --><!-- Partial for defining the ControlContainerContent --><!-- END PARTIALS -->
<legend>
<div class="QuestionText BorderColor">
<div style="text-align: center;">To what extent do you agree or disagree with the following statement: </div>
<div style="text-align: center;"><b>Lumen made the scheduled maintenance process easy. </b></div>
<br>
<table class="textlabels" style="width: 100%;" border="0" cellspacing="1" cellpadding="1">
<tbody>
<tr>
<td style="width: 48%; text-align: left; padding: 1px;">Strongly<br>Disagree</td>
<td style="width: 48%; text-align: right; padding: 1px;">Strongly<br>Agree</td>
</tr>
</tbody>
</table>
</div>
</legend>
<div class="QuestionBody">
<table role="presentation" class="ChoiceStructure" cellpadding="0" cellspacing="0" border="0">
<tbody>
<tr> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner "> <span class="LabelWrapper"> <label for="QR~QID59~1" id="QID59-1-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.1.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>1</span></label></span> <label for="QR~QID59~1" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.1.Selected"></label>
<div class="ControlContainer " style="margin: 0 auto"> <input choiceid="1" class="radio QR-QID59-1 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~1" value="1" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-1-label"> </div>
</td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"> <label for="QR~QID59~2" id="QID59-2-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.2.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>2</span></label></span> <label for="QR~QID59~2" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.2.Selected"></label>
<div class="ControlContainer alt" style="margin: 0 auto"> <input choiceid="2" class="radio QR-QID59-2 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~2" value="2" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-2-label"> </div>
</td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner "> <span class="LabelWrapper"> <label for="QR~QID59~3" id="QID59-3-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.3.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>3</span></label></span> <label for="QR~QID59~3" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.3.Selected"></label>
<div class="ControlContainer " style="margin: 0 auto"> <input choiceid="3" class="radio QR-QID59-3 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~3" value="3" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-3-label"> </div>
</td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"> <label for="QR~QID59~4" id="QID59-4-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.4.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>4</span></label></span> <label for="QR~QID59~4" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.4.Selected"></label>
<div class="ControlContainer alt" style="margin: 0 auto"> <input choiceid="4" class="radio QR-QID59-4 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~4" value="4" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-4-label"> </div>
</td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner "> <span class="LabelWrapper"> <label for="QR~QID59~5" id="QID59-5-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.5.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>5</span></label></span> <label for="QR~QID59~5" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.5.Selected"></label>
<div class="ControlContainer " style="margin: 0 auto"> <input choiceid="5" class="radio QR-QID59-5 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~5" value="5" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-5-label"> </div>
</td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner alt"> <span class="LabelWrapper"> <label for="QR~QID59~6" id="QID59-6-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.6.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>6</span></label></span> <label for="QR~QID59~6" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.6.Selected"></label>
<div class="ControlContainer alt" style="margin: 0 auto"> <input choiceid="6" class="radio QR-QID59-6 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~6" value="6" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-6-label"> </div>
</td> <!-- LabelContainer needs to have both for now because there's a misspelling in the CSS -->
<td width="14.285714285714286%" class="LabelContainer LabelContatiner "> <span class="LabelWrapper"> <label for="QR~QID59~7" id="QID59-7-label" class="SingleAnswer LabelPositionBELOW ChoiceTextPositionLeft"
data-runtime-class-q-checked="runtime.Choices.7.Selected" style="padding-top: 0px; padding-bottom: 20px;"><span>7</span></label></span> <label for="QR~QID59~7" class="q-radio" aria-hidden="true"
data-runtime-class-q-checked="runtime.Choices.7.Selected"></label>
<div class="ControlContainer " style="margin: 0 auto"> <input choiceid="7" class="radio QR-QID59-7 QWatchTimer" type="radio" name="QR~QID59" id="QR~QID59~7" value="7" data-runtime-checked="runtime.Selected"
aria-labelledby="QID59-7-label"> </div>
</td>
</tr>
</tbody>
</table>
</div>
</fieldset>
</div>
</div>
</div>
</div>
<div id="Buttons" role="navigation"><input id="NextButton" class="NextButton Button" title="→" type="button" name="NextButton" value="→" data-runtime-disabled="runtime.Disabled" data-runtime-aria-label="runtime.ariaLabel"
data-runtime-hide="runtime.Hide" page-id="P_1683270188564" aria-label="Next"></div>
</div>
</div>
<div id="Footer" role="contentinfo"></div>
<div id="PushStickyFooter"></div>
</div>
<div id="Plug" style="display:block !important;"><a style="display:block !important;" href="http://www.qualtrics.com/" target="_blank">Powered by Qualtrics</a></div>
</div>
</form>Text Content
Javascript is required to load this page. Page Loaded Deutsch English Español (América Latina) Français Português (Brasil) Based on this recent scheduled maintenance experience, how likely are you to recommend Lumen to others? Not at all Likely Extremely Likely 0 1 2 3 4 5 6 7 8 9 10 To what extent do you agree or disagree with the following statement: Lumen made the scheduled maintenance process easy. Strongly Disagree Strongly Agree 1 2 3 4 5 6 7 Powered by Qualtrics