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Submitted URL: http://success-link.pendo.io/ls/click?upn=u001.aoo05bbFze-2BZ4Jbl8ul2Uf9H-2FwVtJowzMW74Vjtmog5E-2BuPR3Wmzzbcd6rgllxSL0d00VZKm...
Effective URL: https://academy.pendo.io/pendo-for-customer-success
Submission: On May 09 via manual from IN — Scanned from DE
Effective URL: https://academy.pendo.io/pendo-for-customer-success
Submission: On May 09 via manual from IN — Scanned from DE
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Back * About Pendo * Release Notes * Community * Blog * 日本語版はこちら Sign In PENDO FOR CUSTOMER SUCCESS LEARN HOW CUSTOMER SUCCESS TEAMS LEVERAGE PENDO TO GET THE MOST OUT OF THEIR DATA. Register | FREE Already registered? Sign In Cancel Apply rate limit Code not recognized. Activate ABOUT THIS COURSE Throughout this course, you'll be equipped with the knowledge and tools to leverage Pendo for key Customer Success use cases such as onboarding and continued education, reducing churn, and gathering customer sentiment, all with scalable and proactive methods. The Pendo fundamentals section is a great place to get detailed information about reporting, segments, and general guide building. If you want to deepen your knowledge, we recommend taking Pendo for Web or Pendo for Mobile Apps course. See real examples of guides that deploy the strategies to achieve the use cases mentioned above throughout every lesson of this course. Learners will walk away with new ideas and inspiration of how to leverage Pendo for Customer Success goals. CURRICULUM * Introduction * Customer Success objectives and challenges * Pendo fundamentals * Pendo overview * Segments for grouping customers * Top analytics tools for CS teams * Guide inspiration * Scale onboarding and education * Onboarding users with guides * Continuing education * Reduce churn * Account health assessment * Gather feedback * Gather feedback at scale * (Optional) Take the course survey * Give us feedback for the Pendo for Customer Success course About this course Throughout this course, you'll be equipped with the knowledge and tools to leverage Pendo for key Customer Success use cases such as onboarding and continued education, reducing churn, and gathering customer sentiment, all with scalable and proactive methods. The Pendo fundamentals section is a great place to get detailed information about reporting, segments, and general guide building. If you want to deepen your knowledge, we recommend taking Pendo for Web or Pendo for Mobile Apps course. See real examples of guides that deploy the strategies to achieve the use cases mentioned above throughout every lesson of this course. Learners will walk away with new ideas and inspiration of how to leverage Pendo for Customer Success goals. Curriculum * Introduction * Customer Success objectives and challenges * Pendo fundamentals * Pendo overview * Segments for grouping customers * Top analytics tools for CS teams * Guide inspiration * Scale onboarding and education * Onboarding users with guides * Continuing education * Reduce churn * Account health assessment * Gather feedback * Gather feedback at scale * (Optional) Take the course survey * Give us feedback for the Pendo for Customer Success course * © 2024 English 日本語 (Japanese) powered by