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 * Why Aria
   * What Makes Us Different
   * How We Compare
 * Platform
   * Capabilities
     * Account Management
     * Product & Pricing Management
     * Usage Rating & Charging
     * Billing, Invoicing & Payments
     * Dunning & Collections
     * Active Orchestration
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     * Aria Data Streaming Service
     * Aria Marketplace Suite
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     * Aria for Salesforce
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     * IT
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 * Customers
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Select Page
 * Why Aria
   * What Makes Us Different
   * How We Compare
 * Platform
   * Capabilities
     * Account Management
     * Product & Pricing Management
     * Usage Rating & Charging
     * Billing, Invoicing & Payments
     * Dunning & Collections
     * Active Orchestration
   * Extensions
     * Aria Data Streaming Service
     * Aria Marketplace Suite
     * Aria Media & Publishing Suite
     * Aria for Salesforce
 * Solutions
   * By Industry
     * Technology
     * Communications
     * Media & Publishing
     * Automotive
     * Industrial
     * Financial Services
   * By Role
     * Business Manager
     * Finance Manager
     * Billing Operations
     * IT
     * Sales & Marketing
 * Customers
 * Resources
 * Company
   * Leadership
   * News & Press
   * Events
   * Investors
   * Partners
   * Careers
 * Contact Us
 * Support
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PRIVACY POLICY

EFFECTIVE DATE: 24 JANUARY 2019

This privacy policy applies to sites owned and operated by Aria Systems, Inc.
(“Aria,” “We,”“Us,” or “Our”). Your privacy is important to us. To better
protect your privacy, we provide this privacy policy explaining our online
information practices and the choices you can make about the way your
information is collected, used, disclosed, transferred, and secured. It also
describes the choices available to you regarding our use of your personal
information and how you can access and update this information. To make this
privacy policy easy to find, we make it available on our homepage and at every
point where personal information may be requested.  This policy describes Our
privacy practices in relation to the use of Aria’s web sites and the related
applications, services, and programs offered by Aria, as well as individuals’
choices regarding use, access and correction of personal information.

EU – U.S. Privacy Shield and Swiss – U.S. Privacy Shield

Aria participates in and has certified its compliance with the EU-U.S. and
Swiss-U.S. Privacy Shield Frameworks. Aria is committed to subjecting all
personal data received from European Union (EU) member countries and
Switzerland, in reliance on the Privacy Shield Framework, to the Framework’s
applicable Principles. To learn more about the Privacy Shield Framework, visit
the U.S. Department of Commerce’s Privacy Shield web site and the Privacy Shield
List. https://www.privacyshield.gov;
https://www.privacyshield.gov/article?id=FAQs.

Aria is responsible for the processing of personal data it receives, under the
Privacy Shield Framework, and subsequently transfers to a third party acting as
an agent on its behalf. Aria complies with the Privacy Shield Principles for all
onward transfers of personal data from the EU and Switzerland, including the
onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy
Shield Frameworks, Aria is subject to the regulatory enforcement powers of the
U.S. Federal Trade Commission. In certain situations, Aria may be required to
disclose personal data in response to lawful requests by public authorities,
including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield
website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you
may invoke binding arbitration when other dispute resolution procedures have
been exhausted.

The Information We Collect

This privacy policy applies to all information collected or submitted on the
Aria website and its platform. On some pages, you may make requests, and
register to receive materials. The types of personal information collected at
these pages are:

 * Name
 * Address
 * Email address
 * Phone number
 * Company Name
 * Title
 * Payment Information (billing name, address, and credit card or financial
   account information – platform only)

The Way We Use Information

We may use the information collected to provide you with the Aria services you
request. We may use information collected to provide you with additional
information about Aria’s services, partners, promotions and events.

We may use return email addresses to answer the email we receive. Such addresses
are not used for any other purpose and are not shared with outside parties.

We may use non-identifying and aggregate information to better design our
website, but we would not disclose anything that could be used to identify
visitors to our site or applications.

Finally, unless described in this privacy policy, we never share, sell, rent, or
trade the personal information provided to us to third parties for their
promotional purposes.

Information Sharing

We will share your personal information with third parties only in the ways that
are described in this privacy policy.

We may provide your personal information to companies that provide services to
help us with our business activities and fulfill your requests such as payment
processors in order to process payments on behalf of our clients. These
companies are authorized to use your personal information only as necessary to
provide these services to us.

Some of our pages utilize framing techniques to serve content to/from our
partners while preserving the look and feel of our website. Please be aware that
you are providing your personal information to these third parties and not
to www.ariasystems.com.

We may also disclose your personal information:

 * in certain situations, Aria may be required to disclose personal data in
   response to lawful requests by public authorities, including to meet national
   security or law enforcement requirements;
 * as required by law, such as to comply with a subpoena, or similar legal
   process;
 * when we believe in good faith that disclosure is necessary to protect our
   rights, protect your safety or the safety of others, investigate fraud, or
   respond to a government request,
 * if Aria is involved in a merger, acquisition, or sale of all or a portion of
   its assets, you will be notified via email and/or a prominent notice on our
   Web site of any change in ownership or uses of your personal information, as
   well as any choices you may have regarding your personal information,
 * to any other third party with your prior consent to do so.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct
use of information, we have put in place appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect online.
When you enter sensitive information (such as a credit card number) on our order
forms or when you login to our platform (using your login credentials), we
encrypt the transmission of that information using secure socket layer
technology (SSL).

We follow generally accepted standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is 100% secure,
however. Therefore, we cannot guarantee its absolute security. If you have any
questions about security on our Web site, you can contact us
at customersupport@ariasystems.com.

How You Can Access Or Correct Your Information

Upon request, Aria Systems, Inc. will provide you with information about whether
we hold, or process on behalf of a third party, any of your personal
information. To request this information please contact us
at customersupport@ariasystems.com.

You can update, delete or correct factual errors in your personal information by
sending us a request using the contact information below. If you no longer
desire our service, contact us directly through the contact information listed
below. We will respond to your request to access a reasonable timeframe.

To protect your privacy and security, we will also take reasonable steps to
verify your identity before granting access or making corrections.

We will retain your information for as long as your account is active or as
needed to provide you services. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and enforce
our agreements.

Opt-out Preferences

If you have provided your contact information to Aria and receive marketing or
non-transactional communications from Aria, you may choose to stop receiving
such communications by following the “unsubscribe” instructions included in
these communications, accessing the email preferences in your account settings
page, or you can contact us
at https://www.ariasystems.com/company/about-aria#Address.

If you are a Client, we may send you service related email announcements on rare
occasions when it is necessary to do so. For instance, if our service is
temporarily suspended for maintenance, we might send you an email. You do not
have an option to opt out of these emails, which are not promotional in nature.

Information Related to Data Collected through the Aria Service

Information Related to Data Collected for our Clients:

Aria collects information under the direction of its Clients, and has no direct
relationship with the individuals whose personal data it processes. If you are a
customer of one of our Clients and would no longer like to be contacted by one
of our Clients that use our service, please contact the Client that you interact
with directly. We may transfer personal information to companies that help us
provide our service. Transfers to subsequent third parties are covered by the
service agreements with our Clients.

Access and Retention of Data Controlled by our Clients:

Aria acknowledges that you have the right to access your personal data. Aria has
no direct relationship with the individuals whose personal data it processes. An
individual who seeks access, or who seeks to correct, amend, or delete
inaccurate data should direct his query to the Aria’s Client (the data
controller). If requested to remove data, we will respond within a reasonable
timeframe.

We will retain personal data we process on behalf of our Clients for as long as
needed to provide services to our Client. Aria will retain this personal
information as necessary to comply with our legal obligations, resolve disputes,
and enforce our agreements.

Website Technologies

Blog

Our website offers publicly accessible blogs or community forums. Our blog is
managed by a third-party application that may require you to register to post a
comment. We do not have access or control of the information posted to the blog.
You will need to contact or login into the third-party application if you want
your personal information that was posted to the comments section removed. To
learn how the third-party application uses your information, please review their
privacy policy.

Testimonials

We display personal testimonials of satisfied customers on our website in
addition to other endorsements. With your consent, we may post your testimonial
along with your name. If you wish to update or delete your testimonial, you can
contact us at https://www.ariasystems.com/company/about-aria#Address.

Referrals

If you choose to use our referral service to tell a friend about our website, we
will ask you for your friend’s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the site. Aria
stores this information for the sole purpose of sending this one-time email and
tracking the success of our referral program. Your friend may click the
unsubscribe link in the message or contact us
at https://www.ariasystems.com/company/about-aria#Addressto request that we
remove this information from our database.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook and Twitter
buttons and Widgets, such as the Share this button or interactive mini-programs
that run on our website. These Features may collect your IP address, which page
you are visiting on our website, and may set a cookie to enable the Feature to
function properly. Social Media Features and Widgets are either hosted by a
third party or hosted directly on our website. Your interactions with these
Features are governed by the privacy policy of the company providing it.

Single Sign-On

You can log in to our website using sign-in services such as LinkedIn or an Open
ID provider. These services will authenticate your identity and provide you the
option to share certain personal information with us such as your name and email
address to pre-populate our sign-up form. Services like LinkedIn give you the
option to post information about your activities on this website to your profile
page to share with others within your network.

Cookies and Other Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Aria and
our analytics partners, affiliates, or service providers. These technologies are
used in analyzing trends, administering the website, tracking users’ movements
around the website and to gather demographic information about our user base as
a whole. We may receive reports based on the use of these technologies by these
companies on an individual as well as aggregated basis.

We use cookies for authentication and to remember users’ settings (e.g. language
preference). Users can control the use of cookies at the individual browser
level. If you reject cookies, you may still use our website, but your ability to
use some features or areas of our site may be limited.

Log Files

As is true of most web sites, we gather certain information automatically and
store it in log files. This information may include internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit pages,
the files viewed on our site (e.g., HTML pages, graphics, etc.), operating
system, date/time stamp, and/or clickstream data. We do not link this
automatically collected data to other information we collect about you. Local
Storage Objects (HTML5)

We use Local Storage, such as HTML5, to store content information and
preferences. Third parties with whom we partner to provide certain features on
our website or to display advertising based upon your web browsing activity also
use HTML5 to collect and store information. Various browsers may offer their own
management tools for removing HTML5.

Behavioral Targeting

We partner with a third party to either display advertising on our website or to
manage our advertising on other sites. Our third-party partner may use
technologies such as cookies to gather information about your activities on this
site and other sites in order to provide you advertising based upon your
browsing activities and interests. If you wish to not have this information used
for the purpose of serving you interest-based ads, you may opt-out by clicking
here http://preferences-mgr.truste.com(or if located in the European Union click
here http://www.youronlinechoices.eu/). Please note this does not opt you out of
being served ads. You will continue to receive generic ads.

Links to 3rd Party Sites

Our website includes links to other sites whose privacy practices may differ
from those of Aria. If you submit personal information to any of those sites,
your information is governed by their privacy policies. We encourage you to
carefully read the privacy policy of any sites you visit.

Changes to this Policy

We may update this privacy policy to reflect changes to our information
practices. If we make any material changes, we will notify you or our Client by
email (sent to the e-mail address specified in your account) or by means of a
notice on this website prior to the change becoming effective. We encourage you
to periodically review this page for the latest information on our privacy
practices.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please
call using the contact information below.

Aria Systems, Inc.
100 Pine Street, Suite 2450
San Francisco, CA 94111
Web: https://www.ariasystems.com/company/about-aria#Address
Email: customersupport@ariasystems.com
Phone: +1 415-852-7250
Fax: +1 415-852-7251
Toll Free: 1-877-755-2370

 


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