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Effective URL: https://info.ticketsignup.io/how-to-use-the-ticketsignup-website/
Submission: On June 06 via api from US — Scanned from DE
Effective URL: https://info.ticketsignup.io/how-to-use-the-ticketsignup-website/
Submission: On June 06 via api from US — Scanned from DE
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</form>Text Content
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May 22, 2023
* Home
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* How to Use the TicketSignup Website
HOW TO USE THE TICKETSIGNUP WEBSITE
TicketSignup is a product-led company, and our goal is to create end-to-end
technology solutions that can solve our customers problems. We invest heavily in
UX to make our registration platform intuitive, but events are complicated and
every event director needs a little help sometimes. We recently released a new
website full of help resources…but they’re only helpful if you know how to find
and use them!
ACCESS YOUR EVENTS AND MORE…
First up: How do you find your ticket event dashboard? Just click on the profile
icon at the top right of the the screen. “My Ticket Events” will take you to a
list of the events you have access to.
Depending on what other areas of the platform you use, you may also see links to
races, organization email, organization websites, clubs, and more.
--------------------------------------------------------------------------------
A JOURNEY THROUGH THE WEBSITE…
1. EXPLORE THE TOOLS AVAILABLE FOR YOUR EVENT(S)
There are two menu items you can use to get a better understanding of the
technology options available to you: Products and Use Cases.
Find Product Pages at Products >> Choose Your Product of Interest!
Find Use Case Pages at Use Cases >> Choose Your Use Case – or select MORE for
more options
How to Use Product Pages
Product Pages take you on a tour of TicketSignup’s core technology pieces,
including ticket events, email, websites, and Event Day technology. Each page
includes an overview of what’s available to you, with links to more detailed
information, videos, and support documentation.
How to Use Use Case Pages
Use-Case Pages provide a summary of the features and functionality we see
specific types of customers rely on the most. These pages will help you make
sense of all the features available to you by highlighting the ones most often
used by users like you and events like yours. Don’t see your use-case on the
menu dropdown? There are many more to browse through if you choose “MORE”!
--------------------------------------------------------------------------------
2. CASE STUDIES: LEARN HOW YOUR PEERS ARE USING TECHNOLOGY
Want to better understand how events like yours use technology to meet their
goals? Dive into our library of case studies to learn more about similar events.
Find Case Studies at Knowledge Base >> Case Studies.
What will you find in Case Studies?
A wide variety of customer stories are found here, with details about what tools
they used to increase registrations, boost fundraising dollars, or streamline
their event day.
When to go to Case Studies?
When you need a little extra inspiration from your peers, or have a specific
challenge you’re looking to overcome.
--------------------------------------------------------------------------------
3. SUPPORT: PERFECT YOUR EVENT SETUP
Now that you’re setting up your event (or refining it), navigate to the support
portal to find a treasure trove of written and video tutorials.
Find Support at Knowledge Base >> Support.
What will you find in Support?
1. Video and written tutorials for event directors to enable and understand the
setup and features for their events.
2. Video and written tutorials that e vents can share with their participants
to make it easier for those participants to manage their own registration.
When to go to Support?
Anytime you’re trying out a new feature or troubleshooting an event setup that
isn’t working they way you expected.
If you’re unable to answer your question via the how-to documentation, the
Support portal is also where you can access a contact form to reach our
super-speedy customer support team.
--------------------------------------------------------------------------------
4. WEBINARS & EVENTS: BECOME AN EXPERT
Invest more time into your education with full webinars and events designed to
help learn event best practices, see features in action, and be introduced to
options you never knew to look for.
Find Support at Knowledge Base >> Webinars & Events.
What will you find in Webinars & Events?
1. Details & registration links for all upcoming webinars for event directors
and timers.
2. Information about any upcoming events TicketSignup will be attending,
including both TicketSignup-hosted events and industry conferences.
3. On-Demand video recordings of all previous webinars. Miss a webinar? You
should find the recording here within 24-48 hour.
When to go to the Webinars?
Webinars – both live and on-demand – are ideal when you want a deep dive into a
specific topic or set of features, such as Participant Insurance or Email for
Organizations.
Webinars and Events are an opportunity to interact directly with the
TicketSignup team, provide us with your feedback, and learn more about what’s
coming soon. We hope to see you soon!
Tip: if you want to navigate this page a little faster, use the filters at the
top of the page to reduce the number of webinars and events to sift through!
--------------------------------------------------------------------------------
5. THE BLOG: KEEP UP WITH ALL THE LATEST RELEASES
You’re on the blog now, so we’re guessing you’re slightly familiar with it! The
blog is a great overall resource for information,
What will you find on the blog?
A round-up of all the TicketSignup updates, including product updates, customer
stories, guest blogs from other industry professionals, and industry reports and
information.
When to go to the blog?
The blog is your first stop to find the most recent updates to the product, from
large new releases to minor updates.
To make sure you never miss an update, subscribe to the blog!
--------------------------------------------------------------------------------
6. VIDEO CONTENT: NEVER STOP LEARNING
Your events may be live and selling tickets, but there are always more
opportunities to learn. Keep an eye on our YouTube channel for an array of
approachable tutorials and demos.
Video Content
Youtube.com/RunSignup
The TicketSignup | RunSignup | GiveSignup YouTube channel is a treasure trove of
things-you-should-know videos, how-to’s, and fun (and funny) explainers. There’s
a lot here, so make use of the option to search the channel!
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