urlscan.io logo urlscan.io
SecurityTrails logo

helpdesk.rg-group.com Open in urlscan Pro
54.243.121.160  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.rg-group.com/
Effective URL: https://helpdesk.rg-group.com/support/home
Submission: On September 07 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 2 countries across 7 domains to perform 23 HTTP transactions. The main IP is 54.243.121.160, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.rg-group.com.
TLS certificate: Issued by R3 on September 7th 2023. Valid for: 3 months.
This is the only time helpdesk.rg-group.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 54.243.121.160 14618 (AMAZON-AES)
4 108.138.189.123 16509 (AMAZON-02)
2 108.138.189.103 16509 (AMAZON-02)
5 18.66.112.79 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.226.175.65 16509 (AMAZON-02)
1 18.172.153.2 16509 (AMAZON-02)
2 143.204.9.46 16509 (AMAZON-02)
1 54.198.49.127 14618 (AMAZON-AES)
1 1 52.86.98.138 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
2 34.199.42.104 14618 (AMAZON-AES)
23 11
4    54.243.121.160 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-243-121-160.compute-1.amazonaws.com
helpdesk.rg-group.com
4    108.138.189.123 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-189-123.mxp64.r.cloudfront.net
assets9.freshservice.com
assets3.freshservice.com
2    108.138.189.103 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-189-103.mxp64.r.cloudfront.net
assets5.freshservice.com
5    18.66.112.79 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-79.fra56.r.cloudfront.net
assets7.freshservice.com
assets8.freshservice.com
assets4.freshservice.com
1    2a00:1450:4001:82f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    13.226.175.65 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-175-65.mxp64.r.cloudfront.net
fe-perf-assets.freshworks.com
1    18.172.153.2 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-172-153-2.lhr50.r.cloudfront.net
assets1.freshservice.com
2    143.204.9.46 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-9-46.mxp64.r.cloudfront.net
rggroup.attachments.freshservice.com
1    54.198.49.127 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-198-49-127.compute-1.amazonaws.com
rggroup-615189501300409144.myfreshworks.com
1    52.86.98.138 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-86-98-138.compute-1.amazonaws.com
attachment.freshservice.com
1    2a00:1450:4001:828::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    34.199.42.104 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-199-42-104.compute-1.amazonaws.com
rum.haystack.es
Apex Domain
Subdomains		 Transfer
15 freshservice.com
assets9.freshservice.com — Cisco Umbrella Rank: 38240
assets5.freshservice.com — Cisco Umbrella Rank: 38547
assets7.freshservice.com — Cisco Umbrella Rank: 38365
assets3.freshservice.com — Cisco Umbrella Rank: 38373
assets8.freshservice.com — Cisco Umbrella Rank: 38286
assets1.freshservice.com — Cisco Umbrella Rank: 38461
rggroup.attachments.freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 38321
attachment.freshservice.com — Cisco Umbrella Rank: 36038
955 KB
4 rg-group.com
helpdesk.rg-group.com
133 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 22779
1 gstatic.com
fonts.gstatic.com
48 KB
1 myfreshworks.com
rggroup-615189501300409144.myfreshworks.com
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 64162
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
1 KB
23 7
Domain Requested by
4 helpdesk.rg-group.com 1 redirects helpdesk.rg-group.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 rggroup.attachments.freshservice.com helpdesk.rg-group.com
2 assets8.freshservice.com helpdesk.rg-group.com
2 assets3.freshservice.com helpdesk.rg-group.com
2 assets7.freshservice.com helpdesk.rg-group.com
2 assets5.freshservice.com helpdesk.rg-group.com
2 assets9.freshservice.com helpdesk.rg-group.com
assets7.freshservice.com
1 fonts.gstatic.com fonts.googleapis.com
1 attachment.freshservice.com 1 redirects
1 assets4.freshservice.com helpdesk.rg-group.com
1 rggroup-615189501300409144.myfreshworks.com helpdesk.rg-group.com
1 assets1.freshservice.com helpdesk.rg-group.com
1 fe-perf-assets.freshworks.com helpdesk.rg-group.com
1 fonts.googleapis.com helpdesk.rg-group.com
23 15

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
support.freshservice.com
Subject Issuer Validity Valid
helpdesk.rg-group.com
R3		 2023-09-07 -
2023-12-06		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-02-27 -
2023-11-05		 8 months crt.sh
upload.video.google.com
GTS CA 1C3		 2023-08-14 -
2023-11-06		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M01		 2023-07-15 -
2024-08-12		 a year crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M01		 2023-03-02 -
2024-03-30		 a year crt.sh
*.myfreshworks.com
Amazon RSA 2048 M01		 2023-02-07 -
2024-03-07		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2023-08-14 -
2023-11-06		 3 months crt.sh
rum.haystack.es
Amazon RSA 2048 M02		 2023-02-21 -
2024-03-21		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.rg-group.com/support/home
Frame ID: A67D61A8E0B975CCE592C097B17B7CDE
Requests: 22 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : RG Group

Page URL History Show full URLs

  1. https://helpdesk.rg-group.com/ HTTP 302
    https://helpdesk.rg-group.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

23
Requests

96 %
HTTPS

17 %
IPv6

7
Domains

15
Subdomains

11
IPs

2
Countries

1206 kB
Transfer

3394 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.rg-group.com/ HTTP 302
    https://helpdesk.rg-group.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 16
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjMwMDEzMzUxNjcsImRvbWFpbiI6InJnZ3JvdXAuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.yDBFbhGKwx8eipn9zWCAg_K25QeOEdadhNnQ_Lq9eHo HTTP 302
  • https://rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001335167/original/POWERPNT_qBtEUml704.png?Expires=1694115133&Signature=S1zevEKtyQUGkuo0hgoBFQ0b9-yh3jn6QD072Ct6II2Z-hOR-Uz0fBVaamCcNyCkr9IWG0MlTtZCCSRnh0F2UfcIJqOKazQTRjSecvnfISpkEDnpq2Yoj5dV1IOxQnizopuB-jG4xx8or8uiOwUOsBKLV7hI6a4r70HcxXiUd1w~uh3Vl4CIRKMxGqlmTNdUgVh4SjTicLTBOFCRrJC7KOxcLTJxwcisZ6-9ML9EAbi~EiuGO42DeUame1FoMVjNEhOnidjtKhqqOhGYS--3eMVO-s8IWT-u9qVjT7UFo30J0os97I4-NduMiApKYHIWNmHJimrSc30goXSIqUn27w__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

23 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.rg-group.com/support/
Redirect Chain
  • https://helpdesk.rg-group.com/
  • https://helpdesk.rg-group.com/support/home
115 KB
32 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.121.160 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-121-160.compute-1.amazonaws.com
Software
fwe /
Resource Hash
6178e5b932236e4163fd1a13c837be7e2a15c3d30773e6140e070842d6e70968
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 07 Sep 2023 19:30:13 GMT
etag
W/"6178e5b932236e4163fd1a13c837be7e"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
88
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
4dec5173-2caa-9cb6-8eac-d6f3af33b7a2
x-runtime
0.078291
x-trace-id
00-b42014f703123af511661ad5e4163626-fa4ac51ae94ae4f5-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Thu, 07 Sep 2023 19:30:12 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.rg-group.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
16
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
d5deb910-3374-95d6-a1d3-6adb69c028e8
x-runtime
0.011517
x-trace-id
00-9f29b0c6cf789bac143564ea2f9ba116-1222412adfb3ea80-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets9.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.189.123 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-189-123.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 20 May 2023 03:21:06 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 946a47118939fc2908c7ce8e46e8d16c.cloudfront.net (CloudFront)
x-amz-cf-pop
MXP64-P1
age
9562148
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
_0QIZ0hqQj8GJIuwmKLYcxNtI6iF3KKIDLMYLjKxJ84rSlGcyxW3fA==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-3719f564543c54ead524f2dcda4d8770fbe022635b6d532d09aec1ef82140b78.js
assets5.freshservice.com/assets/cdn/i18n/ 		53 KB
15 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/i18n/en-portal-3719f564543c54ead524f2dcda4d8770fbe022635b6d532d09aec1ef82140b78.js
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.189.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-189-103.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3719f564543c54ead524f2dcda4d8770fbe022635b6d532d09aec1ef82140b78

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Wed, 23 Aug 2023 14:15:03 GMT
content-encoding
gzip
via
1.1 e502901885892afe656ee1a0e9f33d48.cloudfront.net (CloudFront)
x-amz-version-id
eCWvvxjFgwfmW_PPukIpqmH1LmfV__NX
x-amz-cf-pop
MXP64-P1
age
1314911
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
14680
last-modified
Wed, 23 Aug 2023 09:56:17 GMT
server
AmazonS3
etag
"f00bb670fa456818150251ba25497ab7"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
oAWJlt5kgoMOODWle9VX4jPupglcIESaj2kzfqWbusRvBqJ_Irgdag==
expires
Thu, 22 Aug 2024 15:56:16 GMT
theme.css
helpdesk.rg-group.com/support_v2/ 		610 KB
94 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.rg-group.com/support_v2/theme.css?v=FS801693318154
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.121.160 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-121-160.compute-1.amazonaws.com
Software
fwe /
Resource Hash
7950a1ff20f0c04abcaeaaa6a259449b303744ea9b12742bd6370f40173d624e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 07 Sep 2023 19:30:13 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
33
x-xss-protection
1; mode=block
x-request-id
ca57bcc8-e31d-4b4a-b173-511143d6e939
x-trace-id
00-f4c00ef3ff22fcc2d45781b4737156f1-c362e53c72fceee1-00
x-runtime
0.025384
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"7950a1ff20f0c04abcaeaaa6a259449b"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
assets7.freshservice.com/assets/cdn/ 		26 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets7.freshservice.com/assets/cdn/csat-response-f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5.css
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-79.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f95d6e32db666c19c58455458baf118bc082039b4d99e77dbbb64bd592b0cac5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Tue, 10 Jan 2023 16:31:51 GMT
content-encoding
gzip
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
x-amz-version-id
lgybuRsyMkX5lO.B_Ayq9hWlGuuEMa5u
x-amz-cf-pop
FRA56-P5
age
20746703
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
5183
last-modified
Tue, 10 Jan 2023 10:49:23 GMT
server
AmazonS3
etag
"0f29d27bb68513a0f783482456e1b223"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
sos4NRx_lAcphmU2cl-iN_3Vpv7c1v1InPkMQh9q-D_tiR7aEpwG5Q==
expires
Wed, 10 Jan 2024 16:49:22 GMT
css2
fonts.googleapis.com/ 		9 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;600;700&display=swap
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
a63284d0b07236a49f89dd197f9aa2ea595e314e750b5d42834fbda2f7cba411
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 07 Sep 2023 19:30:13 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 07 Sep 2023 18:17:09 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 07 Sep 2023 19:30:13 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets5.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.189.103 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-189-103.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 07 Nov 2022 00:42:54 GMT
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
content-encoding
br
via
1.1 e502901885892afe656ee1a0e9f33d48.cloudfront.net (CloudFront)
x-amz-cf-pop
MXP64-P1
age
26333240
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
EYz0oaOlkB5OAmiw1sV5qGXLGHq-G-bbq0HcbrEC8G-cdildWNFaOA==
expires
Sat, 19 Nov 2022 14:58:54 GMT
portal_v2_head-db06c4d12e3ff479cba26768f87358679f19143fd5ae93e44dd72c8dad228740.js
assets7.freshservice.com/assets/cdn/ 		2 MB
426 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets7.freshservice.com/assets/cdn/portal_v2_head-db06c4d12e3ff479cba26768f87358679f19143fd5ae93e44dd72c8dad228740.js
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-79.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
db06c4d12e3ff479cba26768f87358679f19143fd5ae93e44dd72c8dad228740

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Tue, 05 Sep 2023 08:01:38 GMT
content-encoding
gzip
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
x-amz-version-id
VnZrA3IeGEbH9B0QEnz7gMApN9w5kCLi
x-amz-cf-pop
FRA56-P5
age
214116
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
435013
last-modified
Sat, 02 Sep 2023 04:42:46 GMT
server
AmazonS3
etag
"00f78b47cfea62ffc0ab8f85492e31d9"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
WUT2GYudGo_hQum8qRtcTPQMsVzEuWJfmn1RgW2dB2yi6PoswtJSzA==
expires
Sun, 01 Sep 2024 10:42:45 GMT
portal_v2_print-bf70c5dcbb64782bccb82069339999cabdbe101fe9a3ef27c9245d2395ab61a6.css
assets3.freshservice.com/assets/cdn/ 		33 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/portal_v2_print-bf70c5dcbb64782bccb82069339999cabdbe101fe9a3ef27c9245d2395ab61a6.css
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.189.123 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-189-123.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
bf70c5dcbb64782bccb82069339999cabdbe101fe9a3ef27c9245d2395ab61a6

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 08 Jun 2023 16:38:00 GMT
content-encoding
gzip
via
1.1 946a47118939fc2908c7ce8e46e8d16c.cloudfront.net (CloudFront)
x-amz-version-id
h3fwNEyTJttWhZ3g85cnWKPcyVgfQO6Q
x-amz-cf-pop
MXP64-P1
age
7872734
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4541
last-modified
Thu, 08 Jun 2023 10:51:52 GMT
server
AmazonS3
etag
"f40107bde41af93d77548928a90735c3"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
JmZq3_-j_m32seQtCqkcdllE_kHnyYUyskMcZORmNYavxb1Z8p118Q==
expires
Fri, 07 Jun 2024 16:51:44 GMT
analytics-2.0.0-beta.5.js
fe-perf-assets.freshworks.com/v2/ 		71 KB
71 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.175.65 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-175-65.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7519c53ed135a2bc0a185a677e8aae7b023e48e94be75617e40a1ef50206a9cc

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sun, 15 Jan 2023 07:00:14 GMT
via
1.1 e7bb40fae65694ea199c059324c79b1c.cloudfront.net (CloudFront)
last-modified
Mon, 13 Sep 2021 12:47:38 GMT
server
AmazonS3
x-amz-cf-pop
MXP64-C3
age
20349000
etag
"b1ada332652b2663fb1c6ac2a177c7a0"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000,public
accept-ranges
bytes
content-length
72508
x-amz-cf-id
P2oYQ-F-BwJXZZH-c53bbagglS5BwbKS2M2EeAb1UHcvISSx2l8c8A==
menu-d5a4a969a91c8bf48b7e220453cc6492c2ef4cc3a412ac903df47e4fc630501a.svg
assets8.freshservice.com/assets/portal_v2/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets8.freshservice.com/assets/portal_v2/menu-d5a4a969a91c8bf48b7e220453cc6492c2ef4cc3a412ac903df47e4fc630501a.svg
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-79.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d5a4a969a91c8bf48b7e220453cc6492c2ef4cc3a412ac903df47e4fc630501a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 03 Nov 2022 01:53:18 GMT
x-amz-version-id
1fULmO7Vwape3GzvUea04wTtbJEJIH2A
content-encoding
gzip
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P5
age
26674616
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:07 GMT
server
AmazonS3
etag
W/"ee533447ebcb8a8d023a7a37f899333a"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
So7dJ4M-PM3yjJvgObB4ZIhtOUcyTgaRWTaIyznv-90IAyAFhLu00A==
expires
Sat, 19 Nov 2022 14:53:06 GMT
menu-white-5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8.svg
assets1.freshservice.com/assets/portal_v2/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets1.freshservice.com/assets/portal_v2/menu-white-5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8.svg
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.153.2 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-153-2.lhr50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 03 Apr 2023 05:59:46 GMT
x-amz-version-id
FD411SREVb3Z2dEd.FzUy9oWv01hAUqR
content-encoding
gzip
via
1.1 5b66c49d121e11542e2a99a7bf794c2c.cloudfront.net (CloudFront)
x-amz-cf-pop
LHR50-P5
age
13613428
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:05 GMT
server
AmazonS3
etag
W/"7194281ed82fdef0fb4e44df86d35163"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
a3F5r-tz_LZwRz4ZWRk5JoBx4JbAWX57qmRi437ptgmai9ICzIUsOg==
expires
Sat, 19 Nov 2022 14:53:04 GMT
RG-Logo-Short.png
rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001304653/logo/ 		8 KB
9 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001304653/logo/RG-Logo-Short.png?Expires=1694719813&Signature=ofwpHF3BBysb0h-OYf1x0IXdl9UxWRivibyru7BfLynowQUw-aQ~pgeh3p-P1S9LlrS~2resi~d6gosYhdV4mEbTHFbwvSeWPjdh2hUBR3hHN4gum0WNXsoyPEoF2DL7hepB8BPKbjQUw8JjbRxlor3R5cUJ-gWQBEzIa5BSCSRcHPW3CslKgDO9vpAnoLnn3jMsvove0yf4zMesZPyrs5qNHky1WXh5z0D5bv5hr3KRQ10je~YCf-NI7L~2vHCZNdJLI7p2OMYTrX4yxFIxdT1tVMLW~94eC00oh2sFxDBeqjNf5mFgElYa5FZQrkosKTCqMWsBE2438bDKNPxndw__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.9.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-9-46.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c11778e450b7a8c8b3aa493486d8ac0a14d056f943e34ea73c4537cd8a056457

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 07 Sep 2023 19:30:14 GMT
x-amz-version-id
Pv01cNqS4F14_jWgKXh3MtNFA_5IYOZ6
via
1.1 b11b9b995d2b659993dbfeb81d72a994.cloudfront.net (CloudFront)
last-modified
Tue, 29 Aug 2023 13:44:07 GMT
server
AmazonS3
x-amz-cf-pop
MXP64-C1
etag
"fa2b540dca2ca96454d80fd6e9f3aeeb"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
x-amz-replication-status
COMPLETED
accept-ranges
bytes
content-length
8692
x-amz-cf-id
L0bTL_PKUMW5oVGNazSTj2HzUdtsRMjfAWwlabLPsEVPwM9B3u4O7w==
image
rggroup-615189501300409144.myfreshworks.com/api/v2/users/615189501608465193/ 		0
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://rggroup-615189501300409144.myfreshworks.com/api/v2/users/615189501608465193/image?variant=SMALL
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.198.49.127 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-198-49-127.compute-1.amazonaws.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers
solutions-b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4.svg
assets3.freshservice.com/assets/portal_v2/ 		3 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets3.freshservice.com/assets/portal_v2/solutions-b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4.svg
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.189.123 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-189-123.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 10 Sep 2022 05:07:44 GMT
x-amz-version-id
S7v.LaW5c04R1oWjfyEw5tQgtzoupwjA
content-encoding
br
via
1.1 946a47118939fc2908c7ce8e46e8d16c.cloudfront.net (CloudFront)
x-amz-cf-pop
MXP64-P1
age
31328550
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:04 GMT
server
AmazonS3
etag
W/"8d2a0aa77e652472a243bfc5cce45a4a"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
VFhwVt4EDesDnnigguDH6jR8c4Hf1hU2_3faR3uFrufw2HBaZGnklg==
expires
Sat, 19 Nov 2022 14:53:03 GMT
incident-f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535.svg
assets4.freshservice.com/assets/portal_v2/ 		3 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets4.freshservice.com/assets/portal_v2/incident-f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535.svg
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-79.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sun, 14 May 2023 02:34:52 GMT
x-amz-version-id
drKTzr4be1Pce8wHTehw4ZusaCeQFx_E
content-encoding
br
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P5
age
10083322
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:02 GMT
server
AmazonS3
etag
W/"882ab892261d8226f52c966bdb4b1a4c"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
tmIso2mVBVNeM3hjkKeh9mq_lG8-SrjTr-WClDEHeo5RSeipSR3zrw==
expires
Sat, 19 Nov 2022 14:53:01 GMT
crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js
assets9.freshservice.com/assets/cdn/ 		7 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1694115013456
Requested by
Host: assets7.freshservice.com
URL: https://assets7.freshservice.com/assets/cdn/portal_v2_head-db06c4d12e3ff479cba26768f87358679f19143fd5ae93e44dd72c8dad228740.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.189.123 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-189-123.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 05 Nov 2022 04:08:47 GMT
x-amz-version-id
npUqCqBlftCs6imr1Nfz_EGky9e8WtLg
content-encoding
gzip
via
1.1 946a47118939fc2908c7ce8e46e8d16c.cloudfront.net (CloudFront)
x-amz-cf-pop
MXP64-P1
age
26493687
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:59:13 GMT
server
AmazonS3
etag
W/"4faf97c64f295c68c0bfb74effa2c4c7"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
cBBqVO7TRAEmHp_2cnulWUlFJ3cnFWZb9XlgejTVS3Jk2KususlbMA==
expires
Sat, 19 Nov 2022 14:59:12 GMT
POWERPNT_qBtEUml704.png
rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001335167/original/
Redirect Chain
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjMwMDEzMzUxNjcsImRvbWFpbiI6InJnZ3JvdXAuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.yDBFbhGKwx8eipn...
  • https://rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001335167/original/POWERPNT_qBtEUml704.png?Expires=1694115133&Signature=S1zevEKtyQUGkuo0hgoBFQ0b9-yh3jn6QD072Ct6I...
478 KB
479 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001335167/original/POWERPNT_qBtEUml704.png?Expires=1694115133&Signature=S1zevEKtyQUGkuo0hgoBFQ0b9-yh3jn6QD072Ct6II2Z-hOR-Uz0fBVaamCcNyCkr9IWG0MlTtZCCSRnh0F2UfcIJqOKazQTRjSecvnfISpkEDnpq2Yoj5dV1IOxQnizopuB-jG4xx8or8uiOwUOsBKLV7hI6a4r70HcxXiUd1w~uh3Vl4CIRKMxGqlmTNdUgVh4SjTicLTBOFCRrJC7KOxcLTJxwcisZ6-9ML9EAbi~EiuGO42DeUame1FoMVjNEhOnidjtKhqqOhGYS--3eMVO-s8IWT-u9qVjT7UFo30J0os97I4-NduMiApKYHIWNmHJimrSc30goXSIqUn27w__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Server
143.204.9.46 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-9-46.mxp64.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
db7c2f73c91553cddfc7a5df392e0e6020d8c916d728a0d510c8f0052ba7f619

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 07 Sep 2023 19:30:15 GMT
x-amz-version-id
naBPFXqtpklQjQ8oI.5Ttv7sOgXj3L8H
via
1.1 b11b9b995d2b659993dbfeb81d72a994.cloudfront.net (CloudFront)
last-modified
Tue, 29 Aug 2023 14:05:35 GMT
server
AmazonS3
x-amz-cf-pop
MXP64-C1
etag
"e70cf113d8096e52fadfab2982696a5e"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
x-amz-replication-status
COMPLETED
accept-ranges
bytes
content-length
489473
x-amz-cf-id
w5kwyzTpgqTnk13x9Mh5FDOpR1Jm_zE8VQJTOizT2r-stjE0rQ6hUA==

Redirect headers

date
Thu, 07 Sep 2023 19:30:13 GMT
x-content-type-options
nosniff
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
x-permitted-cross-domain-policies
none
status
302 Found
x-envoy-upstream-service-time
29
x-xss-protection
1; mode=block
x-request-id
b4b85e69-050e-9ef5-8a29-af7d5190b4ad
x-trace-id
00-e98b92286a8b0bcda03c338290358e7b-311f6f43535617a8-01
pragma
no-cache
x-runtime
0.016878
referrer-policy
strict-origin-when-cross-origin
server
fwe
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/html; charset=utf-8
location
https://rggroup.attachments.freshservice.com/data/helpdesk/attachments/production/23001335167/original/POWERPNT_qBtEUml704.png?Expires=1694115133&Signature=S1zevEKtyQUGkuo0hgoBFQ0b9-yh3jn6QD072Ct6II2Z-hOR-Uz0fBVaamCcNyCkr9IWG0MlTtZCCSRnh0F2UfcIJqOKazQTRjSecvnfISpkEDnpq2Yoj5dV1IOxQnizopuB-jG4xx8or8uiOwUOsBKLV7hI6a4r70HcxXiUd1w~uh3Vl4CIRKMxGqlmTNdUgVh4SjTicLTBOFCRrJC7KOxcLTJxwcisZ6-9ML9EAbi~EiuGO42DeUame1FoMVjNEhOnidjtKhqqOhGYS--3eMVO-s8IWT-u9qVjT7UFo30J0os97I4-NduMiApKYHIWNmHJimrSc30goXSIqUn27w__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
cache-control
no-cache, no-store
expires
Fri, 01 Jan 1990 00:00:00 GMT
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v35/ 		47 KB
48 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/opensans/v35/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;600;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
7c7818c25a18e8a38553fcbcbc2ad0b5e964103a7d2e494f82815e3f70bf3fc5
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.rg-group.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 02 Sep 2023 00:05:03 GMT
x-content-type-options
nosniff
age
501910
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
48412
x-xss-protection
0
last-modified
Tue, 02 May 2023 15:08:53 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sun, 01 Sep 2024 00:05:03 GMT
glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
helpdesk.rg-group.com/assets/portal_v2/ 		5 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://helpdesk.rg-group.com/assets/portal_v2/glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support_v2/theme.css?v=FS801693318154
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.243.121.160 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-243-121-160.compute-1.amazonaws.com
Software
fwe /
Resource Hash
0fbca37a76325f8eb108933b85ead83e850b39e2881cb362160da564167f7fdf

Request headers

Referer
https://helpdesk.rg-group.com/support_v2/theme.css?v=FS801693318154
Origin
https://helpdesk.rg-group.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

x-trace-id
00-3b15d68964106a04ae90ffa3cdb2160c-c52393dce4579975-01
date
Thu, 07 Sep 2023 19:30:13 GMT
last-modified
Tue, 05 Sep 2023 13:14:43 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"64f729c3-13a4"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
4
accept-ranges
bytes
content-length
5028
x-request-id
0601ff1b-d88f-9396-b89b-e6b41741b405
expires
Sun, 04 Sep 2033 19:30:13 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets8.freshservice.com/assets/portal_v2/ 		1006 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets8.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.rg-group.com
URL: https://helpdesk.rg-group.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-79.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.rg-group.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Thu, 13 Jul 2023 02:19:27 GMT
x-amz-version-id
K_YgRJ8A_j3TrTToZoKD0dfAfHu8KahX
content-encoding
gzip
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P5
age
4900247
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:09 GMT
server
AmazonS3
etag
W/"a7a2ef0980b9f4d5dc288853ff1de601"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
fCh5pdsRklpxPWI49Lpj5UNhFCYDIy7mjwAUOCKQCIaDDi74yeh1Ew==
expires
Sat, 19 Nov 2022 14:53:08 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.199.42.104 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-199-42-104.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
https://helpdesk.rg-group.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-ee5a25c695ded1a45fed9245089878e2-99cc8a5b308d2710-00
date
Thu, 07 Sep 2023 19:30:15 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
server
fwe
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://helpdesk.rg-group.com
x-ratelimit-used-currentrequest
1
x-ratelimit-remaining
59104
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
x-request-id
4ae2a3e7-d7cb-46c6-b6dd-bc07470db0f8
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.199.42.104 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-199-42-104.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpdesk.rg-group.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpdesk.rg-group.com
access-control-max-age
1800
content-length
0
date
Thu, 07 Sep 2023 19:30:14 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
fwe
x-envoy-upstream-service-time
0
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
59127
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
fa64bcb3-f6b8-496b-b8e4-1d3369a188df
x-trace-id
00-5bd04c5b5c6124871cad994b7f361967-568eee03d8433f74-00

Verdicts & Comments Add Verdict or Comment

240 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator undefined| loader undefined| workspaceId function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.rg-group.com/ Name: _x_m
Value: x_n
helpdesk.rg-group.com/ Name: _x_d
Value: x_3
helpdesk.rg-group.com/ Name: _itildesk_session
Value: QUpWNWpIdk05d01zcVo4NkdLMG5XaVFyZFlhdWUvSFcvRnQ2R3J2NElKeTl3TFErWDYzQis1cGlxaHhOM0NRNEVGemFTMHk4SDVVaWIwcW5tYURWVG1yc1Z6d2RwUWYyR2YwRU9sRFpRU29oK3ZkT3djVGNWRi95QnV6bm0rdUswN096ZXVEenhzQ29HSEoxQ2Q5cWpHSmtEbnA3SkZGdC81Nm45QTkxeWJCOGdwenN3QXdqQjhsVDA2dGNjMXNOLS1UOExKUCtTK1I0RzJhYjZtM1ZZNjBnPT0%3D--a6460ee670c4ec18f1e26f1541c054686227e90b

1 Console Messages

Source Level URL
Text
network error URL: https://rggroup-615189501300409144.myfreshworks.com/api/v2/users/615189501608465193/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
attachment.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.rg-group.com
rggroup-615189501300409144.myfreshworks.com
rggroup.attachments.freshservice.com
rum.haystack.es
108.138.189.103
108.138.189.123
13.226.175.65
143.204.9.46
18.172.153.2
18.66.112.79
2a00:1450:4001:828::2003
2a00:1450:4001:82f::200a
34.199.42.104
52.86.98.138
54.198.49.127
54.243.121.160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