www.gartner.com
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13.32.27.112
Public Scan
Submitted URL: https://app.gartnerformarketers.com/e/er?utm_campaign=RM_GB_2023_GCSSL_C_BB1_BPOWBNRFF_WB_A_Controlled&utm_medium=email&utm_source=E...
Effective URL: https://www.gartner.com/en/webinar/525037/1184998?utm_campaign=RM_GB_2023_GCSSL_C_BB1_BPOWBNRFF_WB_A_Controlled&utm_medi...
Submission: On August 29 via api from US — Scanned from DE
Effective URL: https://www.gartner.com/en/webinar/525037/1184998?utm_campaign=RM_GB_2023_GCSSL_C_BB1_BPOWBNRFF_WB_A_Controlled&utm_medi...
Submission: On August 29 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
<form id="form-one" class="formOne formStep validator">
<div class="row">
<div class="col-xs-12 col-sm-6 full-width-multi-column">
<div class="form-heading rmg-b28">
<h4 class="h3">Register Now</h4>
</div>
</div>
<div class="col-xs-12 col-sm-6 full-width-multi-column">
<div class="email-field-wrapper">
<div class="form-one full-width-multi-column email-container">
<span class="field-container">
<label for="email-address">Work Email</label>
<input id="email-address" class="form-control step-one-form-control emailAddress optedinfield" type="email" name="emailAddress" data-validator="email" inputmode="email" errormessage="Please enter a valid email address." minlength="1"
required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container personType">
<label for="poID">Person Type</label>
<input id="poID" class="form-control poID" type="text" name="poID">
<span class="icon gcom-icon-check-circle"></span>
</span>
<input type="hidden" name="profileComplete" value="false" class="profileComplete">
<input type="hidden" name="optinStatus" value="false" class="optinStatus">
<input type="hidden" name="optedUserFirstName" value="" class="optedUserFirstName">
<input type="hidden" name="optedUserLastName" value="" class="optedUserLastName">
</div>
<div class="form-one email-check">
<button type="submit" class="btn btBtn button action-button btn-primary btnNormalWidth step-one-action-button form-submit-button dont-disable" id="continue" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Continue </button>
</div>
<div class="break"></div>
<div class="privacy-wrapper">
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Continue" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</form><form id="form-two" class="formTwo validator">
<div class="form-two">
<div class="row">
<div class="col-md-4 col-xs-12 full-width-multi-column information">
<h3 class="mg-b5">Contact Information</h3>
<p class="fields-required p-small">All fields are required.</p>
</div>
<div class="col-xs-12 step-indicator step-two">
<div class="step"></div>
<div class="step"></div>
<div class="step"></div>
</div>
<div class="col-md-4"></div>
<div class="col-md-4 col-sm-6 col-xs-12 full-width-multi-column information">
<div class="personal-information">
<span class="field-container">
<label for="first-name">First Name</label>
<input id="first-name" class="form-control firstName optedinfield" type="text" name="firstName" minlength="1" data-validator="string" inputmode="text" errormessage="Please enter your first name" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="last-name">Last Name</label>
<input id="last-name" class="form-control lastName optedinfield" type="text" name="lastName" minlength="1" data-validator="string" inputmode="text" errormessage="Please enter your last name" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="bus-phone">Business Phone</label>
<input id="bus-phone" class="form-control busPhone" type="tel" name="busPhone" minlength="4" data-validator="number" inputmode="tel" errormessage="Please enter your phone number" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="job-title">Job Title</label>
<input id="job-title" class="form-control jobTitle" type="text" name="jobTitle" minlength="1" errormessage="Please enter your job title" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container personType">
<label for="poID">Person Type</label>
<input id="poID" class="form-control poID" type="text" name="poID">
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<div class="col-md-4 col-sm-6 col-xs-12 full-width-multi-column information">
<div class="personal-information">
<span class="field-container">
<label for="job-level">Job Level</label>
<select required="" id="job-level" name="jobLevel" class="form-control jobLevel" errormessage="Please select your job level">
<option hidden="" value="" selected="" disabled=""></option>
<option value="CXO">CXO</option>
<option value="Head of Function">Head of Function</option>
<option value="Vice President">Vice President</option>
<option value="Director">Director</option>
<option value="Manager">Manager</option>
<option value="Individual Contributor">Individual Contributor</option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="department">Job Function</label>
<select required="" id="department" name="jobFunction" class="form-control department" errormessage="Please select your job function" onchange="FormUtils.populateJobRole(this);">
<option hidden="" value="" selected="" disabled=""></option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="jobRole">Job Role</label>
<select required="" name="jobRole" id="jobRole" class="form-control jobRole" errormessage="Please select your job role" onchange="FormUtils.populateJobFunctionValue(this);">
<option hidden="" value=""></option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
</div>
</div>
<div class="footer">
<div class="privacy-flex-container">
<div class="cta-container">
<a class="back-button h6">
Back
</a>
<div class="form-cta-wrapper">
<button type="submit" class="btn btBtn btn-primary btnNormalWidth step-two-action-button form-submit-button dont-disable" id="continue" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Continue </button>
</div>
</div>
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Continue" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</form><form id="submit-form" class="submitForm validator">
<div class="submit-form">
<div class="row cmp-google-auto-complete">
<input type="hidden" value="true" class="activateCountryFetch">
<input type="hidden" name="activateDynamicStateFetch" value="false">
<input type="hidden" name="countryListForDynamicStateFetch">
<div class="col-xs-12">
<div class="company-information">
<h3 class="mg-b5">Company Information</h3>
<p class="fields-required">All fields are required.</p>
</div>
</div>
<div class="col-xs-12 step-indicator step-three">
<div class="step"></div>
<div class="step"></div>
<div class="step"></div>
</div>
<div class="col-md-4"></div>
<div class="col-md-4 full-width-multi-column col-sm-6 col-xs-12 information">
<div class="company-information">
<span class="field-container">
<label for="company">Company Name & Location</label>
<input id="company" autocomplete="no" class="form-control company googleautocomplete" type="text" name="company" placeholder="" errormessage="Please enter your company&#39;s name" minlength="1" required="">
<button type="button" class="company-autocomplete-close close hidden" aria-label="Close">
<span aria-hidden="true" class="gcom-icon-x"></span>
</button>
<span class="company-ul" style="display: none;"></span>
<span class="icon gcom-icon-check-circle"></span>
<span class="form-field-help-text">Type company and location</span>
</span>
<span class="field-container">
<label for="street">Business Street Address</label>
<input id="street" class="form-control street" type="text" placeholder="" errormessage="Please enter your Business Street Address" minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="city">City</label>
<input id="city" class="form-control city" type="text" name="city" placeholder="" errormessage="Please enter your city name" minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<div class="col-md-4 full-width-multi-column col-sm-6 col-xs-12 information">
<div class="personal-information">
<span class="field-container" id="stateContainer">
<label for="state">State/Province</label><i class="mg-l10">Optional</i>
<input id="state" class="form-control state" type="text" name="stateProv" placeholder="" errormessage="Please enter your state name" minlength="1">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="postalCode">Postal Code</label><i class="mg-l10">Optional</i>
<input id="postalCode" class="form-control postalCode" type="text" name="zipPostal" placeholder="" errormessage="Please enter your postal code" minlength="1">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="country">Country</label>
<select required="" name="country" id="country" class="form-control country" errormessage="Please select your country">
<option hidden="" value="" disabled="" selected=""></option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<i class="loader" id="autocomplete-loading" style="margin-top: 150px;"></i>
</div>
</div>
<div class="consent-error-msg hidden">
<p>Please provide the consent below</p>
</div>
<div class="privacyConsent checkbox hidden">
<input type="checkbox" name="consentbox" id="consentbox0">
<label class="check-label consent-text" for="consentbox0">
<p> I have read, understood and accepted Gartner <a href="/en/about/policies/privacy/china-pipl-gartner" target="_blank">
Separate Consent Letter
</a> , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2)
to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research. </p>
</label>
</div>
<div class="footer">
<div class="privacy-flex-container">
<div class="cta-container">
<a class="back-button h6">
Back
</a>
<div class="form-cta-wrapper">
<button type="submit" class="btn btBtn btn-primary btnNormalWidth step-submit-action-button form-submit-button dont-disable" id="submit" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Register Now </button>
</div>
</div>
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Register Now" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</form><form id="form-one" class="formOne formStep validator">
<div class="row">
<div class="col-xs-12 col-sm-6 full-width-multi-column">
<div class="form-heading rmg-b28">
<h4 class="h3">Register Now</h4>
</div>
</div>
<div class="col-xs-12 col-sm-6 full-width-multi-column">
<div class="email-field-wrapper">
<div class="form-one full-width-multi-column email-container">
<span class="field-container">
<label for="email-address">Work Email</label>
<input id="email-address" class="form-control step-one-form-control emailAddress optedinfield" type="email" name="emailAddress" data-validator="email" inputmode="email" errormessage="Please enter a valid email address." minlength="1"
required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container personType">
<label for="poID">Person Type</label>
<input id="poID" class="form-control poID" type="text" name="poID">
<span class="icon gcom-icon-check-circle"></span>
</span>
<input type="hidden" name="profileComplete" value="false" class="profileComplete">
<input type="hidden" name="optinStatus" value="false" class="optinStatus">
<input type="hidden" name="optedUserFirstName" value="" class="optedUserFirstName">
<input type="hidden" name="optedUserLastName" value="" class="optedUserLastName">
</div>
<div class="form-one email-check">
<button type="submit" class="btn btBtn button action-button btn-primary btnNormalWidth step-one-action-button form-submit-button dont-disable" id="continue" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Continue </button>
</div>
<div class="break"></div>
<div class="privacy-wrapper">
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Continue" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</form><form id="form-two" class="formTwo validator">
<div class="form-two">
<div class="row">
<div class="col-md-4 col-xs-12 full-width-multi-column information">
<h3 class="mg-b5">Contact Information</h3>
<p class="fields-required p-small">All fields are required.</p>
</div>
<div class="col-xs-12 step-indicator step-two">
<div class="step"></div>
<div class="step"></div>
<div class="step"></div>
</div>
<div class="col-md-4"></div>
<div class="col-md-4 col-sm-6 col-xs-12 full-width-multi-column information">
<div class="personal-information">
<span class="field-container">
<label for="first-name">First Name</label>
<input id="first-name" class="form-control firstName optedinfield" type="text" name="firstName" minlength="1" data-validator="string" inputmode="text" errormessage="Please enter your first name" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="last-name">Last Name</label>
<input id="last-name" class="form-control lastName optedinfield" type="text" name="lastName" minlength="1" data-validator="string" inputmode="text" errormessage="Please enter your last name" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="bus-phone">Business Phone</label>
<input id="bus-phone" class="form-control busPhone" type="tel" name="busPhone" minlength="4" data-validator="number" inputmode="tel" errormessage="Please enter your phone number" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="job-title">Job Title</label>
<input id="job-title" class="form-control jobTitle" type="text" name="jobTitle" minlength="1" errormessage="Please enter your job title" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container personType">
<label for="poID">Person Type</label>
<input id="poID" class="form-control poID" type="text" name="poID">
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<div class="col-md-4 col-sm-6 col-xs-12 full-width-multi-column information">
<div class="personal-information">
<span class="field-container">
<label for="job-level">Job Level</label>
<select required="" id="job-level" name="jobLevel" class="form-control jobLevel" errormessage="Please select your job level">
<option hidden="" value="" selected="" disabled=""></option>
<option value="CXO">CXO</option>
<option value="Head of Function">Head of Function</option>
<option value="Vice President">Vice President</option>
<option value="Director">Director</option>
<option value="Manager">Manager</option>
<option value="Individual Contributor">Individual Contributor</option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="department">Job Function</label>
<select required="" id="department" name="jobFunction" class="form-control department" errormessage="Please select your job function" onchange="FormUtils.populateJobRole(this);">
<option hidden="" value="" selected="" disabled=""></option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="jobRole">Job Role</label>
<select required="" name="jobRole" id="jobRole" class="form-control jobRole" errormessage="Please select your job role" onchange="FormUtils.populateJobFunctionValue(this);">
<option hidden="" value=""></option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
</div>
</div>
<div class="footer">
<div class="privacy-flex-container">
<div class="cta-container">
<a class="back-button h6">
Back
</a>
<div class="form-cta-wrapper">
<button type="submit" class="btn btBtn btn-primary btnNormalWidth step-two-action-button form-submit-button dont-disable" id="continue" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Continue </button>
</div>
</div>
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Continue" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</form><form id="submit-form" class="submitForm validator">
<div class="submit-form">
<div class="row cmp-google-auto-complete">
<input type="hidden" value="true" class="activateCountryFetch">
<input type="hidden" name="activateDynamicStateFetch" value="false">
<input type="hidden" name="countryListForDynamicStateFetch">
<div class="col-xs-12">
<div class="company-information">
<h3 class="mg-b5">Company Information</h3>
<p class="fields-required">All fields are required.</p>
</div>
</div>
<div class="col-xs-12 step-indicator step-three">
<div class="step"></div>
<div class="step"></div>
<div class="step"></div>
</div>
<div class="col-md-4"></div>
<div class="col-md-4 full-width-multi-column col-sm-6 col-xs-12 information">
<div class="company-information">
<span class="field-container">
<label for="company">Company Name & Location</label>
<input id="company" autocomplete="no" class="form-control company googleautocomplete" type="text" name="company" placeholder="" errormessage="Please enter your company&#39;s name" minlength="1" required="">
<button type="button" class="company-autocomplete-close close hidden" aria-label="Close">
<span aria-hidden="true" class="gcom-icon-x"></span>
</button>
<span class="company-ul" style="display: none;"></span>
<span class="icon gcom-icon-check-circle"></span>
<span class="form-field-help-text">Type company and location</span>
</span>
<span class="field-container">
<label for="street">Business Street Address</label>
<input id="street" class="form-control street" type="text" placeholder="" errormessage="Please enter your Business Street Address" minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="city">City</label>
<input id="city" class="form-control city" type="text" name="city" placeholder="" errormessage="Please enter your city name" minlength="1" required="">
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<div class="col-md-4 full-width-multi-column col-sm-6 col-xs-12 information">
<div class="personal-information">
<span class="field-container" id="stateContainer">
<label for="state">State/Province</label><i class="mg-l10">Optional</i>
<input id="state" class="form-control state" type="text" name="stateProv" placeholder="" errormessage="Please enter your state name" minlength="1">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="postalCode">Postal Code</label><i class="mg-l10">Optional</i>
<input id="postalCode" class="form-control postalCode" type="text" name="zipPostal" placeholder="" errormessage="Please enter your postal code" minlength="1">
<span class="icon gcom-icon-check-circle"></span>
</span>
<span class="field-container">
<label for="country">Country</label>
<select required="" name="country" id="country" class="form-control country" errormessage="Please select your country">
<option hidden="" value="" disabled="" selected=""></option>
</select>
<span class="icon gcom-icon-check-circle"></span>
</span>
</div>
</div>
<i class="loader" id="autocomplete-loading" style="margin-top: 150px;"></i>
</div>
</div>
<div class="consent-error-msg hidden">
<p>Please provide the consent below</p>
</div>
<div class="privacyConsent checkbox hidden">
<input type="checkbox" name="consentbox" id="consentbox1">
<label class="check-label consent-text" for="consentbox1">
<p> I have read, understood and accepted Gartner <a href="/en/about/policies/privacy/china-pipl-gartner" target="_blank">
Separate Consent Letter
</a> , whereby I agree (1) to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and (2)
to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research. </p>
</label>
</div>
<div class="footer">
<div class="privacy-flex-container">
<div class="cta-container">
<a class="back-button h6">
Back
</a>
<div class="form-cta-wrapper">
<button type="submit" class="btn btBtn btn-primary btnNormalWidth step-submit-action-button form-submit-button dont-disable" id="submit" errormessage="All fields are required.">
<i class="gcom-icon-refresh icon-spinner" id="eloqua-final-submit-loading"></i> Register Now </button>
</div>
</div>
<div class="privacy-policy">
<div class="wrapper">
<div class="privacy-container">
<span class="privacy-text p-xsmall ">
<p> By clicking the "Register Now" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
Gartner Terms of Use
</a> and <a href="/en/about/policies/privacy" target="_blank">
Privacy Policy.
</a>
</p>
</span>
</div>
</div>
</div>
</div>
</div>
</form><form id="submit-form" class="submitForm validator">
<div class="submit-form">
<div class="row">
<div class="full-width-multi-column col-md-4 col-xs-12">
<h3 class="mg-t66 mg-b8">Become a Client</h3>
<p class="p-small">Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more. Fill out the form to connect with a representative and learn more.</p>
<h5 class="mg-t20">Or give us a call </h5>
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THE 4 CRITICAL CONSIDERATIONS FOR MAKING CUSTOMER SERVICE BUSINESS PROCESS
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Customer service and support leaders faced with the need to reduce cost, address
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