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4.9


CategoriesBlogLog inFor businesses
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Looks like you’re in Germany. Go to the German Trustpilot site

 1. 
 2. Business Services
 3. Office Space & Supplies
 4. Office Furniture Shop
 5. Posturite

OverviewReviewsAbout


POSTURITE REVIEWS

984  •  Excellent

4.3

VERIFIED COMPANY

In the Office Furniture Shop category

www.posturite.co.uk

Visit this website


www.posturite.co.uk

Write a review


COMPANY ACTIVITYSEE ALL

Claimed profile
Asks for reviews — positive or negative
Pays for extra features
Replied to 98% of negative reviews
Replies to negative reviews in < 1 week


WRITE A REVIEW




REVIEWS4.3

984 total

5-star



70%



4-star



7%



3-star



5%



2-star



4%



1-star



14%

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Most relevant


MN
Mike N
1 review
GB

--------------------------------------------------------------------------------

An hour ago
Verified


GREAT SERVICE - WARNING VERY HEAVY FOR COURIER!

Great service from purchase to delivery. Purchased and delivered within 2 days,
exceptional service. A good sturdy unit, which I think will serve well.

However, the courier dropped the goods due to the weight of them - too much for
a one person lift.

Date of experience: 23 August 2023

--------------------------------------------------------------------------------

UsefulShare



OUR 2022 TRANSPARENCY REPORT HAS LANDED

Take a look
UB
Uriel Bowen
14 reviews
GB

--------------------------------------------------------------------------------

7 days ago
Verified


PRODUCT'S AS DESCRIBED, WORK'S AND GOOD QUALITY!

The product's I had purchased from POSTURITE, were as described, no issues with
product's or delivery. Using bought product's right now. " Good job and well
done!!!" PS: You need more product's on your website for us left handed
individual's.
Thank you,
A satisfied customer.

Date of experience: 11 August 2023

--------------------------------------------------------------------------------

UsefulShare

KF
Karen French
10 reviews
GB

--------------------------------------------------------------------------------

6 days ago
Verified


EXCELLENT CUSTOMER SERVICE

I emailed to get some information around which spare part I needed for a chair,
and received a very quick response linking me to the product I needed & a link
to a video that shows how to replace the part. The item arrived within two days
of ordering. Great company with excellent customer service.

Date of experience: 15 August 2023

--------------------------------------------------------------------------------

UsefulShare

PW
Paul Walshaw
1 review
GB

--------------------------------------------------------------------------------

3 days ago
Verified


I NEEDED TO AMEND THE DELIVERY ADDRESS…

I needed to amend the delivery address and was perfectly helped by Sasha to do
this. Ordering was simple and the dispatch and delivery updates were useful.
Delivery was on time and efficient.

Date of experience: 16 August 2023

--------------------------------------------------------------------------------

UsefulShare

CJ
Clare Jeffery
1 review
GB

--------------------------------------------------------------------------------

3 days ago
Verified


FAST AND EFFICIENT SERVICE! CHAIR IS OF A GOOD QUALITY TOO!

I ordered my office chair through my company and it was delivered within a
matter of days. Very fast and super efficient service! Love my chair too! Thank
you!

Date of experience: 14 August 2023

--------------------------------------------------------------------------------

UsefulShare

CC
craig cowling
1 review
GB

--------------------------------------------------------------------------------

20 hours ago
Verified


THE INSTRUCTION THAT COME WITH THE…

The instruction that come with the table are harendous to say the least and
almost non existent. Video is a waist of time as it only roughly shows where the
parts go and nothing at all about what screw are used where. No parts list to
check off what you have as u appeared to have been sent incorrect fitting/
screws, and as there are 4 boxes this really is needed.

Date of experience: 03 August 2023

--------------------------------------------------------------------------------

UsefulShare


Reply from Posturite

3 hours ago

Hi Craig - thanks for leaving this information - we have contacted our
distributor in order to clarify/improve the instructions for set up, parts list
etc... https://www.youtube.com/watch?v=7nm7UI4vIb8 - if its possible please
confirm that this was the video instructions you used as it would be great to
any info as to how to improve thanks Hugo

MW
Mr Wright
42 reviews
GB

--------------------------------------------------------------------------------

16 Aug 2023
Verified


PROMPT SERVICE THROUGHOUT

Easy to order items on line and good sound prompt advice via the chat line.
Although was told delivery would be 2-5 business days I received it on the
Saturday, the following day! What an excellent service.

Date of experience: 11 August 2023

--------------------------------------------------------------------------------

UsefulShare

CU
customer
2 reviews
GB

--------------------------------------------------------------------------------

A day ago
Verified


ORDERING AND DELIEVRY

Easy ordering and item delivered and set up by helpful member of staff

Date of experience: 21 August 2023

--------------------------------------------------------------------------------

UsefulShare

KL
Karl L
1 review
GB

--------------------------------------------------------------------------------

2 days ago
Verified


PURCHASE & DELIVERY GOOD, CONFUSION OVER DELIVERY TIME

Purchase, delivery and setup all went well, though there was confusion over
delivery time. The email in the morning said one time and text message said a
completely different time! This caused some difficulty unfortunately and when I
tried to call the number I'd been given to seek clarification, they would
pick-up and then hang-up immediately. I tried 5 times but never got through.

Date of experience: 21 August 2023

--------------------------------------------------------------------------------

UsefulShare

DK
Darren Kinahan-Goodwin
1 review
GB

--------------------------------------------------------------------------------

12 Aug 2023
Verified


QUICK DELIVERY AND PERFECT PRODUCT

Quick delivery and perfect product! From occupational health consultation on a
Monday to delivery at 8am on a Saturday morning of the Oploft platform (less
than 5 days) is incredible. Extremely well packaged, ready to go immediately,
quality build, great design - I'm over the moon, thank you!

Date of experience: 11 August 2023

--------------------------------------------------------------------------------

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EE
EE
1 review
GB

--------------------------------------------------------------------------------

14 Aug 2023
Verified


QUICK AND EFFICIENT SERVICE / HIGH QUALITY PRODUCTS

Very easy to order and Derek Rothwell has been extremely helpful in providing
quotes for various products. The team at Posturite are very friendly and the
delivery service is very quick and efficient. The products are of high quality.

Date of experience: 08 August 2023

--------------------------------------------------------------------------------

UsefulShare

AW
ALLYSON WHEELER
4 reviews
GB

--------------------------------------------------------------------------------

17 Aug 2023


WORKING WITH POSTURITE WAS QUICK AND…

Working with Posturite was quick and painless through my Access to Work
adjustments. They sent my equipment out very quickly, and were excellent
throughout.

Date of experience: 27 July 2023

--------------------------------------------------------------------------------

UsefulShare

LO
Lorna
1 review
GB

--------------------------------------------------------------------------------

16 Aug 2023
Verified


PERFECT FOR ARTHRITIC HANDS

My facilities team arranged for delivery of this keyboard. It arrived quickly
and was so easy to set up. Just plug and play. Just what I needed for my
arthritic hands!

Date of experience: 10 August 2023

--------------------------------------------------------------------------------

UsefulShare

HA
Harry
5 reviews
GB

--------------------------------------------------------------------------------

Updated 2 days ago
Verified


I ASKED FOR A REPLACEMENT AND HAD…

I asked for a replacement and had filled the form, nobody got back to me. No
photos for other products, how do I know what am i ordering?

Still have not received other products. Long delays for shipping but
astronomical prices, service is poor.

Date of experience: 17 August 2023

--------------------------------------------------------------------------------

UsefulShare


Reply from Posturite

A day ago

Good Morning, Thank you for your feedback and we are sorry to hear of your
confusion and delay on this occasion. I can see 1 of the 3 items on your order
request has been delivered although the 2 remaining parts are currently on order
with the manufacturer as these are not stock parts and are specifically ordered
per each request received. I am sorry if this was not clarified at the earliest
opportunity when your order was placed. I have arranged for one of our advisors
to contact you to provide an update regarding the delivery of these as a
priority. Kind Regards Stacey

SU
Sue
3 reviews
GB

--------------------------------------------------------------------------------

6 days ago
Verified


EXCELLENT SERVICE & PRODUCT

Excellent service from start to finish. The product is perfect. Thank you
Posturite.

Date of experience: 17 August 2023

--------------------------------------------------------------------------------

UsefulShare

RK
Richard Keating
24 reviews
GB

--------------------------------------------------------------------------------

16 Aug 2023
Verified


ARRIVED THE DAY AFTER I ORDERED AS DID…

Arrived the day after I ordered as did the other items I have ordered in the
past. Brilliant service and a wonderful product.

Date of experience: 15 August 2023

--------------------------------------------------------------------------------

UsefulShare

Read 1 more review about Posturite
MA
Mrs A
2 reviews
GB

--------------------------------------------------------------------------------

28 Jul 2023


EXCELLENT SERVICE AND PRODUCTS

Excellent service and products. Delivered straight into the house where my
office is and the kind delivery driver set it up for me then showed me how to
use it/ demonstration. I have back condition and the products are making such a
positive impact day whilst working. Many thanks, highly recommended.

Date of experience: 28 July 2023

--------------------------------------------------------------------------------

UsefulShare

MW
Michael Ward
1 review
GB

--------------------------------------------------------------------------------

8 hours ago
Verified


GREAT PRODUCT

Easy ordering process. Great product

Date of experience: 22 August 2023

--------------------------------------------------------------------------------

UsefulShare

MG
Miss Good
17 reviews
GB

--------------------------------------------------------------------------------

6 days ago
Verified


OHA NOT HAPPY..

I have worked in occupational health for many years and been aware of this
company for a long time- I needed a new office chair and thought I’d use them. I
order a chair, footrest and laptop stand- the order information wasn’t straight
forward and I did not realise the chair would be one month wait.. or up to. The
footrest came and on the order details or said so has the laptop stand- except
it hasn’t- contacted the help app and no response- spoke to the customer help
web chat and they told me it may take a week to sort out and check- in mean time
I’ve only a footrest- i am not happy with the service at all. Feel fobbed off
and ignored.. would have been nice to hear yes we can send another out express
and see where the other is..! Ummm 🤔

Date of experience: 16 August 2023

--------------------------------------------------------------------------------

UsefulShare


Reply from Posturite

A day ago

Good Morning, Thank you for your feedback and we are sorry to hear of your
experience on this occasion. I can see the help request was submitted via email
to us on the 18th August and a response was returned later that day regarding
the missing footrest. I can see that the footrest was returned to our warehouse
by the courier as a failed delivery and that a replacement unit was issued as a
priority. We apologise for the delay you encountered with the delivery of this
item this time.
I have also looked into the query regarding your chair and I can see that this
item is currently in stock and confusion within our system resulting in the
incorrect lead time being supplied. We have rectified the system issue and I
have arranged for the chair to be shipped immediately, you should receive
confirmation of this shortly via email. We sincerely apologise for your
experience this with this order and would like to assure you this is not typical
of the service we strive to provided and have endeavoured to rectify and resolve
this for you as swiftly as possible. We thank you for bringing this to our
attention. Kind Regards Stacey

MT
Mrs T Fatima
1 review
GB

--------------------------------------------------------------------------------

An hour ago
Verified


TIMELY AND EFFICIENT SERVICE

Timely and efficient service, thanks

Date of experience: 23 August 2023

--------------------------------------------------------------------------------

UsefulShare


Previous123449Next page


COMPANY ACTIVITYSEE ALL

Claimed profile
Asks for reviews — positive or negative
Pays for extra features
Replied to 98% of negative reviews
Replies to negative reviews in < 1 week


OUR 2022 TRANSPARENCY REPORT HAS LANDED

Take a look

ABOUT POSTURITE

Information written by the company

For business

Get a quote

Make a sales enquiry

Shop by category

Ergonomic office chairs

Home office chairs

Standing desks

Sit-stand platforms

Ergonomic accessories

Services and resources

Get a DSE assessment

Enablement

Blog

Webinars

Sign up for our emails

At Posturite we help create happier, healthier, more active workspaces - at home
and at the office. Posturite is run by health experts - physios, ergonomists,
health and safety professionals and consultants.

We offer everything from ergonomic office chairs and sit-stand desks to lumbar
cushions, wireless mice and keyboards, desk lamps and headsets.

Investing in ergonomic equipment is one of the best decisions you can make for
your health - and your work. We can't guarantee you'll rise to success the
moment you achieve the perfect ergonomic set-up, but we do know that being
comfortable, well supported and having the freedom to move is a great step in
the right direction, helping with focus, creativity, motivation and good health.

We're all different, which is why ergonomic office chairs from Posturite feature
a range of adjustment options. We stock a brilliant range of ergonomic chairs
including executive chairs, industrial chairs, stand up chairs and specialist
seating like bariatric chairs and kneeling chairs. An ergonomic chair can help
reduce your risk of musculoskeletal disorders including back pain, neck pain and
RSI. The Posturite team is on hand to answer your questions via Live Chat,
email, phone or in an individual DSE workstation assessment carried out by our
qualified assessors at your office, home office or remotely using video.

Each year at Posturite, we also deliver hundreds of training courses to
businesses and organisations on all areas of health, safety and wellbeing,
including first aid and manual handling. Our courses empower staff to recognise
risks and adjust their behaviours and practices to mitigate them. The training
also fosters a sense of loyalty and security.

--------------------------------------------------------------------------------

CONTACT

 * support@posturite.co.uk
 * 0345 345 0010
 * * The Mill, Station Road
   * BN26 6SZ
   * Berwick
   * United Kingdom

--------------------------------------------------------------------------------

CATEGORIES

 * Posturite is 13 out of 17 best companies in the category Office Supplies
   Store on Trustpilot
 * Posturite is 2 out of 2 best companies in the category Office equipment
   repair service on Trustpilot
 * Posturite is 15 out of 21 best companies in the category Office equipment
   supplier on Trustpilot
 * Posturite is 47 out of 59 best companies in the category Office Furniture
   Shop on Trustpilot
 * Posturite is 2 out of 2 best companies in the category Office refurbishment
   service on Trustpilot


PEOPLE WHO LOOKED AT THIS COMPANY ALSO LOOKED AT

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1,807

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1,549

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Suggested companies are based on people’s browsing tendencies.


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