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Submission: On August 24 via api from IE — Scanned from DE
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SUGGESTED COMPANIES BACK CARE SOLUTIONS www.backcs.co.uk•1.8K reviews 4.9 BACK2 INTERNATIONAL LTD back2.co.uk•1.5K reviews 4.9 OSMOND ERGONOMICS ergonomics.co.uk•306 reviews 4.9 CategoriesBlogLog inFor businesses For businesses -------------------------------------------------------------------------------- Log inCategoriesBlog Looks like you’re in Germany. Go to the German Trustpilot site 1. 2. Business Services 3. Office Space & Supplies 4. Office Furniture Shop 5. Posturite OverviewReviewsAbout POSTURITE REVIEWS 984 • Excellent 4.3 VERIFIED COMPANY In the Office Furniture Shop category www.posturite.co.uk Visit this website www.posturite.co.uk Write a review COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 98% of negative reviews Replies to negative reviews in < 1 week WRITE A REVIEW REVIEWS4.3 984 total 5-star 70% 4-star 7% 3-star 5% 2-star 4% 1-star 14% -------------------------------------------------------------------------------- Filter SORT: Most relevant MN Mike N 1 review GB -------------------------------------------------------------------------------- An hour ago Verified GREAT SERVICE - WARNING VERY HEAVY FOR COURIER! Great service from purchase to delivery. Purchased and delivered within 2 days, exceptional service. A good sturdy unit, which I think will serve well. However, the courier dropped the goods due to the weight of them - too much for a one person lift. Date of experience: 23 August 2023 -------------------------------------------------------------------------------- UsefulShare OUR 2022 TRANSPARENCY REPORT HAS LANDED Take a look UB Uriel Bowen 14 reviews GB -------------------------------------------------------------------------------- 7 days ago Verified PRODUCT'S AS DESCRIBED, WORK'S AND GOOD QUALITY! The product's I had purchased from POSTURITE, were as described, no issues with product's or delivery. Using bought product's right now. " Good job and well done!!!" PS: You need more product's on your website for us left handed individual's. Thank you, A satisfied customer. Date of experience: 11 August 2023 -------------------------------------------------------------------------------- UsefulShare KF Karen French 10 reviews GB -------------------------------------------------------------------------------- 6 days ago Verified EXCELLENT CUSTOMER SERVICE I emailed to get some information around which spare part I needed for a chair, and received a very quick response linking me to the product I needed & a link to a video that shows how to replace the part. The item arrived within two days of ordering. Great company with excellent customer service. Date of experience: 15 August 2023 -------------------------------------------------------------------------------- UsefulShare PW Paul Walshaw 1 review GB -------------------------------------------------------------------------------- 3 days ago Verified I NEEDED TO AMEND THE DELIVERY ADDRESS… I needed to amend the delivery address and was perfectly helped by Sasha to do this. Ordering was simple and the dispatch and delivery updates were useful. Delivery was on time and efficient. Date of experience: 16 August 2023 -------------------------------------------------------------------------------- UsefulShare CJ Clare Jeffery 1 review GB -------------------------------------------------------------------------------- 3 days ago Verified FAST AND EFFICIENT SERVICE! CHAIR IS OF A GOOD QUALITY TOO! I ordered my office chair through my company and it was delivered within a matter of days. Very fast and super efficient service! Love my chair too! Thank you! Date of experience: 14 August 2023 -------------------------------------------------------------------------------- UsefulShare CC craig cowling 1 review GB -------------------------------------------------------------------------------- 20 hours ago Verified THE INSTRUCTION THAT COME WITH THE… The instruction that come with the table are harendous to say the least and almost non existent. Video is a waist of time as it only roughly shows where the parts go and nothing at all about what screw are used where. No parts list to check off what you have as u appeared to have been sent incorrect fitting/ screws, and as there are 4 boxes this really is needed. Date of experience: 03 August 2023 -------------------------------------------------------------------------------- UsefulShare Reply from Posturite 3 hours ago Hi Craig - thanks for leaving this information - we have contacted our distributor in order to clarify/improve the instructions for set up, parts list etc... https://www.youtube.com/watch?v=7nm7UI4vIb8 - if its possible please confirm that this was the video instructions you used as it would be great to any info as to how to improve thanks Hugo MW Mr Wright 42 reviews GB -------------------------------------------------------------------------------- 16 Aug 2023 Verified PROMPT SERVICE THROUGHOUT Easy to order items on line and good sound prompt advice via the chat line. Although was told delivery would be 2-5 business days I received it on the Saturday, the following day! What an excellent service. Date of experience: 11 August 2023 -------------------------------------------------------------------------------- UsefulShare CU customer 2 reviews GB -------------------------------------------------------------------------------- A day ago Verified ORDERING AND DELIEVRY Easy ordering and item delivered and set up by helpful member of staff Date of experience: 21 August 2023 -------------------------------------------------------------------------------- UsefulShare KL Karl L 1 review GB -------------------------------------------------------------------------------- 2 days ago Verified PURCHASE & DELIVERY GOOD, CONFUSION OVER DELIVERY TIME Purchase, delivery and setup all went well, though there was confusion over delivery time. The email in the morning said one time and text message said a completely different time! This caused some difficulty unfortunately and when I tried to call the number I'd been given to seek clarification, they would pick-up and then hang-up immediately. I tried 5 times but never got through. Date of experience: 21 August 2023 -------------------------------------------------------------------------------- UsefulShare DK Darren Kinahan-Goodwin 1 review GB -------------------------------------------------------------------------------- 12 Aug 2023 Verified QUICK DELIVERY AND PERFECT PRODUCT Quick delivery and perfect product! From occupational health consultation on a Monday to delivery at 8am on a Saturday morning of the Oploft platform (less than 5 days) is incredible. Extremely well packaged, ready to go immediately, quality build, great design - I'm over the moon, thank you! Date of experience: 11 August 2023 -------------------------------------------------------------------------------- UsefulShare See Trustpilot reviews directly in your Google searches Get Chrome Extension EE EE 1 review GB -------------------------------------------------------------------------------- 14 Aug 2023 Verified QUICK AND EFFICIENT SERVICE / HIGH QUALITY PRODUCTS Very easy to order and Derek Rothwell has been extremely helpful in providing quotes for various products. The team at Posturite are very friendly and the delivery service is very quick and efficient. The products are of high quality. Date of experience: 08 August 2023 -------------------------------------------------------------------------------- UsefulShare AW ALLYSON WHEELER 4 reviews GB -------------------------------------------------------------------------------- 17 Aug 2023 WORKING WITH POSTURITE WAS QUICK AND… Working with Posturite was quick and painless through my Access to Work adjustments. They sent my equipment out very quickly, and were excellent throughout. Date of experience: 27 July 2023 -------------------------------------------------------------------------------- UsefulShare LO Lorna 1 review GB -------------------------------------------------------------------------------- 16 Aug 2023 Verified PERFECT FOR ARTHRITIC HANDS My facilities team arranged for delivery of this keyboard. It arrived quickly and was so easy to set up. Just plug and play. Just what I needed for my arthritic hands! Date of experience: 10 August 2023 -------------------------------------------------------------------------------- UsefulShare HA Harry 5 reviews GB -------------------------------------------------------------------------------- Updated 2 days ago Verified I ASKED FOR A REPLACEMENT AND HAD… I asked for a replacement and had filled the form, nobody got back to me. No photos for other products, how do I know what am i ordering? Still have not received other products. Long delays for shipping but astronomical prices, service is poor. Date of experience: 17 August 2023 -------------------------------------------------------------------------------- UsefulShare Reply from Posturite A day ago Good Morning, Thank you for your feedback and we are sorry to hear of your confusion and delay on this occasion. I can see 1 of the 3 items on your order request has been delivered although the 2 remaining parts are currently on order with the manufacturer as these are not stock parts and are specifically ordered per each request received. I am sorry if this was not clarified at the earliest opportunity when your order was placed. I have arranged for one of our advisors to contact you to provide an update regarding the delivery of these as a priority. Kind Regards Stacey SU Sue 3 reviews GB -------------------------------------------------------------------------------- 6 days ago Verified EXCELLENT SERVICE & PRODUCT Excellent service from start to finish. The product is perfect. Thank you Posturite. Date of experience: 17 August 2023 -------------------------------------------------------------------------------- UsefulShare RK Richard Keating 24 reviews GB -------------------------------------------------------------------------------- 16 Aug 2023 Verified ARRIVED THE DAY AFTER I ORDERED AS DID… Arrived the day after I ordered as did the other items I have ordered in the past. Brilliant service and a wonderful product. Date of experience: 15 August 2023 -------------------------------------------------------------------------------- UsefulShare Read 1 more review about Posturite MA Mrs A 2 reviews GB -------------------------------------------------------------------------------- 28 Jul 2023 EXCELLENT SERVICE AND PRODUCTS Excellent service and products. Delivered straight into the house where my office is and the kind delivery driver set it up for me then showed me how to use it/ demonstration. I have back condition and the products are making such a positive impact day whilst working. Many thanks, highly recommended. Date of experience: 28 July 2023 -------------------------------------------------------------------------------- UsefulShare MW Michael Ward 1 review GB -------------------------------------------------------------------------------- 8 hours ago Verified GREAT PRODUCT Easy ordering process. Great product Date of experience: 22 August 2023 -------------------------------------------------------------------------------- UsefulShare MG Miss Good 17 reviews GB -------------------------------------------------------------------------------- 6 days ago Verified OHA NOT HAPPY.. I have worked in occupational health for many years and been aware of this company for a long time- I needed a new office chair and thought I’d use them. I order a chair, footrest and laptop stand- the order information wasn’t straight forward and I did not realise the chair would be one month wait.. or up to. The footrest came and on the order details or said so has the laptop stand- except it hasn’t- contacted the help app and no response- spoke to the customer help web chat and they told me it may take a week to sort out and check- in mean time I’ve only a footrest- i am not happy with the service at all. Feel fobbed off and ignored.. would have been nice to hear yes we can send another out express and see where the other is..! Ummm 🤔 Date of experience: 16 August 2023 -------------------------------------------------------------------------------- UsefulShare Reply from Posturite A day ago Good Morning, Thank you for your feedback and we are sorry to hear of your experience on this occasion. I can see the help request was submitted via email to us on the 18th August and a response was returned later that day regarding the missing footrest. I can see that the footrest was returned to our warehouse by the courier as a failed delivery and that a replacement unit was issued as a priority. We apologise for the delay you encountered with the delivery of this item this time. I have also looked into the query regarding your chair and I can see that this item is currently in stock and confusion within our system resulting in the incorrect lead time being supplied. We have rectified the system issue and I have arranged for the chair to be shipped immediately, you should receive confirmation of this shortly via email. We sincerely apologise for your experience this with this order and would like to assure you this is not typical of the service we strive to provided and have endeavoured to rectify and resolve this for you as swiftly as possible. We thank you for bringing this to our attention. Kind Regards Stacey MT Mrs T Fatima 1 review GB -------------------------------------------------------------------------------- An hour ago Verified TIMELY AND EFFICIENT SERVICE Timely and efficient service, thanks Date of experience: 23 August 2023 -------------------------------------------------------------------------------- UsefulShare Previous123449Next page COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 98% of negative reviews Replies to negative reviews in < 1 week OUR 2022 TRANSPARENCY REPORT HAS LANDED Take a look ABOUT POSTURITE Information written by the company For business Get a quote Make a sales enquiry Shop by category Ergonomic office chairs Home office chairs Standing desks Sit-stand platforms Ergonomic accessories Services and resources Get a DSE assessment Enablement Blog Webinars Sign up for our emails At Posturite we help create happier, healthier, more active workspaces - at home and at the office. Posturite is run by health experts - physios, ergonomists, health and safety professionals and consultants. We offer everything from ergonomic office chairs and sit-stand desks to lumbar cushions, wireless mice and keyboards, desk lamps and headsets. Investing in ergonomic equipment is one of the best decisions you can make for your health - and your work. We can't guarantee you'll rise to success the moment you achieve the perfect ergonomic set-up, but we do know that being comfortable, well supported and having the freedom to move is a great step in the right direction, helping with focus, creativity, motivation and good health. We're all different, which is why ergonomic office chairs from Posturite feature a range of adjustment options. We stock a brilliant range of ergonomic chairs including executive chairs, industrial chairs, stand up chairs and specialist seating like bariatric chairs and kneeling chairs. An ergonomic chair can help reduce your risk of musculoskeletal disorders including back pain, neck pain and RSI. The Posturite team is on hand to answer your questions via Live Chat, email, phone or in an individual DSE workstation assessment carried out by our qualified assessors at your office, home office or remotely using video. Each year at Posturite, we also deliver hundreds of training courses to businesses and organisations on all areas of health, safety and wellbeing, including first aid and manual handling. Our courses empower staff to recognise risks and adjust their behaviours and practices to mitigate them. The training also fosters a sense of loyalty and security. -------------------------------------------------------------------------------- CONTACT * support@posturite.co.uk * 0345 345 0010 * * The Mill, Station Road * BN26 6SZ * Berwick * United Kingdom -------------------------------------------------------------------------------- CATEGORIES * Posturite is 13 out of 17 best companies in the category Office Supplies Store on Trustpilot * Posturite is 2 out of 2 best companies in the category Office equipment repair service on Trustpilot * Posturite is 15 out of 21 best companies in the category Office equipment supplier on Trustpilot * Posturite is 47 out of 59 best companies in the category Office Furniture Shop on Trustpilot * Posturite is 2 out of 2 best companies in the category Office refurbishment service on Trustpilot PEOPLE WHO LOOKED AT THIS COMPANY ALSO LOOKED AT Back Care Solutions 1,807 Asking for reviews Back2 International Ltd 1,549 Asking for reviews Osmond Ergonomics 306 Asking for reviews Suggested companies are based on people’s browsing tendencies. 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