Submitted URL: https://support.igovservices.com/
Effective URL: https://support.igovservices.com/support/home
Submission: On July 28 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 18.211.3.7, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.igovservices.com.
TLS certificate: Issued by R10 on July 28th 2024. Valid for: 3 months.
This is the only time support.igovservices.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 18.211.3.7 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 54.231.196.160 16509 (AMAZON-02)
1 18.66.122.128 16509 (AMAZON-02)
1 13.35.58.53 16509 (AMAZON-02)
1 13.35.58.64 16509 (AMAZON-02)
20 7
Apex Domain
Subdomains
Transfer
11 igovservices.com
support.igovservices.com
1 MB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
3 amazonaws.com
s3.amazonaws.com
3 KB
3 gstatic.com
fonts.gstatic.com
44 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
20 5
Domain Requested by
11 support.igovservices.com 1 redirects support.igovservices.com
3 s3.amazonaws.com support.igovservices.com
3 fonts.gstatic.com fonts.googleapis.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 static.freshdev.io support.igovservices.com
1 fonts.googleapis.com support.igovservices.com
20 6

This site contains links to these domains. Also see Links.

Domain
training.igovservices.com
www.freshworks.com
Subject Issuer Validity Valid
support.igovservices.com
R10
2024-07-28 -
2024-10-26
3 months crt.sh
upload.video.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
*.gstatic.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.igovservices.com/support/home
Frame ID: BCCBF97099DBB08A36261B2099E423EE
Requests: 19 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 02B2768AC1218A291FD83E03FEA39AE1
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : OpenGov Tax & Revenue

Page URL History Show full URLs

  1. https://support.igovservices.com/ HTTP 302
    https://support.igovservices.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

29 %
IPv6

5
Domains

6
Subdomains

7
IPs

2
Countries

1443 kB
Transfer

2486 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.igovservices.com/ HTTP 302
    https://support.igovservices.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.igovservices.com/support/
Redirect Chain
  • https://support.igovservices.com/
  • https://support.igovservices.com/support/home
23 KB
8 KB
Document
General
Full URL
https://support.igovservices.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.211.3.7 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-211-3-7.compute-1.amazonaws.com
Software
fwe /
Resource Hash
117374c91d9807833c56b6ea2dc4ed780e05549286f45d70859f74ab8e5e3c2c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Sun, 28 Jul 2024 16:59:48 GMT
etag
W/"f70fbfff37167c3b9c5015a44fb03e38"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
36
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
280724170048
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
3edcac8f-4e8f-433a-af03-ba7f781ab026
x-trace-id
00-12b0e32e8dad7820b97e1dc5e7faa653-b5005744ad2dbf0a-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Sun, 28 Jul 2024 16:59:48 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.igovservices.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
31
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
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x-trace-id
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x-xss-protection
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theme.css
support.igovservices.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://support.igovservices.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.igovservices.com
URL: https://support.igovservices.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.211.3.7 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-18-211-3-7.compute-1.amazonaws.com
Software
fwe /
Resource Hash
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
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Request headers

Referer
https://support.igovservices.com/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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date
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date
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129 KB
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General
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Requested by
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URL: https://support.igovservices.com/support/home
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Response headers

date
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URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.35.58.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-35-58-64.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support.igovservices.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

age
54396
cache-control
max-age=86400,public
content-encoding
gzip
content-type
text/html
date
Sun, 28 Jul 2024 08:48:55 GMT
etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified
Wed, 24 Apr 2024 07:31:11 GMT
server
AmazonS3
vary
Accept-Encoding Origin
via
1.1 9b253b6508bd634345864697c48abb50.cloudfront.net (CloudFront)
x-amz-cf-id
YF9uliqzUDibm_Ekms7kjpmXYdtuwRZuaVOzJc8Hjg_iPJ8leFwyOg==
x-amz-cf-pop
FRA60-P10
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
JMPm1qluW3Gis-rFQMmKUZ1Bl1dRD4diHQ.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/73113387733/fav_icon/
1 KB
0
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/73113387733/fav_icon/JMPm1qluW3Gis-rFQMmKUZ1Bl1dRD4diHQ.png
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
54.231.196.160 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
15e57872297d704edc1716b875cedc8ea98c8f82d79fb6845ab5a6f2ca9c485e

Request headers

Referer
https://support.igovservices.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 28 Jul 2024 16:59:50 GMT
x-amz-version-id
2g4qjCmzNBONygiBLazOZ6.juuLvUa5e
Last-Modified
Thu, 04 Jul 2024 00:12:29 GMT
Server
AmazonS3
x-amz-request-id
ZE53RGT9RTM7HSSH
ETag
"b279ec960c74014c953009507c54dff3"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1397
x-amz-id-2
8+mAQd3iy79Kw6TeLvdU38jF871CT1Ypt3Ogf/CMCJmNC9mqZ2Nz98sfKOo6WTcINoLebwi72Eo=

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
support.igovservices.com/ Name: _x_w
Value: 43_2
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%228900278684860596%22%2C%22pageviewId%22%3A%224625109678139730%22%2C%22sessionId%22%3A%22188196505128897%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.igovservices.com%2F%22%2C%22ts%22%3A1722185989597%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
static.freshdev.io
support.igovservices.com
13.35.58.53
13.35.58.64
18.211.3.7
18.66.122.128
2a00:1450:4001:80b::200a
2a00:1450:4001:828::2003
54.231.196.160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