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Text Content

 * FILE A COMPLAINT | REQUEST MEDIATION | ASK A QUESTION | ABOUT US

 * * 
   * 
   * 
   * 

 * 

 * 

 * 

 * CONSUMERS
   * YOUR MONEY
     * Purchases
     * Contracts
     * Avoiding Fraud
     * Credit/Debit Cards
     * Agencies
   * YOUR CREDIT
     * Establishing Credit
     * Getting Denied Credit
     * Improving Your Credit Record
     * Prepaid Debit Cards
     * Getting A Free Annual Credit Report
     * Reviewing Your Credit Report
     * Collection Agencies
     * Credit Scams
     * Credit Card Disputes
     * Security Freezes
     * Fraud Alerts
   * YOUR CAR
     * Buying a New Car
     * Buying a Used Car
     * Co-signing for a Car
     * The Lemon Law
     * Leasing a Car
     * Service Contracts & Extended Warranties
     * Canceling a Contract
     * Car Repairs
     * Car Safety: Recalls & Child Car Seats
     * Car Title Loans
     * Vehicle Repossessions
     * Bill of Rights
   * IDENTITY THEFT
     * Identify Theft Basics
     * Reducing Your Risk
     * Your Identify Theft Toolkit
     * Getting a Free Annual Credit Report
     * Reviewing Your Credit Report
     * Fraud Alerts
     * Security Freezes
     * Data Breaches
     * Filing an Identity Theft Police Report
     * Helpful ID Theft Resources
 * SMALL BUSINESS
   * SMALL BUSINESS ASSISTANCE
     * Concierge RequestGet Assistance
     * Concierge
     * Small Business Events
     * Small Business Resources
     * East L.A. Entrepreneur Center
   * CONTRACTING WITH LA COUNTY
     * Procurement and
       Contracting OpportunitiesLink
     * Doing Business
       with LA CountyLink
     * Online Vendor
       RegistrationREGISTER NOW
     * Procurement Officer ListPDF
   * CERTIFICATIONS
     * Certify OnlineCERTIFY
     * Preference Programs
     * Community Business Enterprise
     * Disabled Veteran Business Enterprise
     * Local Small Business Enterprise
     * Social Enterprise
     * DBE Certification
       AgenciesLink
     * Preference Program
       SanctionsPDF
     * Certified List of BusinessesLink
   * PROCUREMENT TECHNICAL ASSISTANCE (PTAC)
     * What is PTAC?
     * PTAC Online
       RegistrationREGISTER
     * PTAC Events
     * PTAC LocatorLink
     * PTAC Resources
 * TENANTS & LANDLORDS
   * PROGRAMS
     * Housing & Tenant Protections
     * L.A. County’s COVID-19 Tenant Protections Resolution
     * Rent Stabilization Program
     * Rent Registry
   * BASICS FOR RENTERS/LANDLORDS
     * Before You Rent
     * Living in Your Rental Unit
     * Moving Out of Your Rental
 * HOMEOWNERS
   * PROGRAMS
     * Foreclosure Prevention
     * Homeowner Notification
     * Rent Registry
     * Webinars and Resources
   * BASICS FOR HOMEOWNERS
     * Buying a Home
     * Owning Your Home
     * Saving Your Home
 * FINANCIAL EMPOWERMENT
   * BANKON
     * What is BankOn
     * Opening a Checking Account
     * BankOn Partners
   * FREE TAX PREP
     * Volunteer Income Tax Assistance (VITA)
     * Tax Preparation Checklist
     * Tax Dispute Help Assistance
   * FINANCIAL RESOURCES
     * Center for Financial Empowerment Mission
     * Get Ahead LA
     * Student Loan Debt
     * Budget WorksheetPDF
     * Financial Services
     * Financial Tips
     * Resources
 * LABOR EQUITY
   * MINIMUM WAGE FOR WORKERS
     * Basics For Workers
     * Submit a Wage ComplaintLink
     * Is This Workplace in an
       Unincorporated Area?PDF
     * FAQs
   * MINIMUM WAGE FOR BUSINESSES
     * Basics for Employers
     * Required Workplace PostingPDF
     * Required 2022 Minimum Wage Increase NoticePDF
     * Understanding Misclassification in
       the Workplace (English)PDF
     * Understanding Misclassification in
       the Workplace (Spanish)PDF
   * MINIMUM WAGE RESOURCES
     * Resource Overview
     * Minimum Wage Laws Overview
     * LA County
       Minimum Wage OrdinancePDF
     * Santa Monica Wage OrdinanceLINK
     * State of California
       Industrial RelationsLINK
     * City of Los Angeles
       Office of Wage StandardsLINK
     * Wage Enforcement
       Program OrdinancePDF
     * Rules Relative to Minimum
       Wage/Enforcement OrdinancesPDF
   * WORKER PROTECTION LAWS
     * Health and Safety Retaliation
     * COVID-19 Vaccine Leave
     * Hero Pay
     * Prevention of Human Trafficking
 * SMALL CLAIMS
   * I WANT TO SUE
     * How to Sue & Postponements
     * Who to Sue
     * Judgment
     * Appeals
   * I AM BEING SUED
     * What to Do
     * Countersuing
     * Judgment
     * Appeals
   * FORMS
     * Forms: Before Your Case
     * Forms: After Your Case
     * Sample Forms
   * RESOURCES
     * LA-ODR (TurboCourt)
     * Resource Videos
     * Webinars
 * MEDIATION
   * What is Mediation?
   * LA-ODR (TurboCourt): Unlawful Detainer
   * Request MediationGet Help
   * Access Your CaseLink
   * Webinar Recordings
   * Countywide Dispute Resolution Program

 * 

MENU


TENANT PROTECTIONS

Find out where to get help if you are behind on your rent or being evicted and
what it means if your rental unit is covered under a rent stabilization
ordinance.
LEARN MORE >


CANNABIS MANAGEMENT

Learn about the Office of Cannabis Management and their work for equitable
cannabis policies and programs. Also, learn about Measure C, the cannabis
business tax measure on the Nov. 8 ballot.
LEARN MORE >


CONSUMER PROTECTION

Take action to protect your family, home and wallet. Learning about your rights
and the most common scams can help you avoid fraud and deceptive business
practices.
LEARN MORE >


SMALL CLAIMS COURT

In Small Claims Court, you can resolve disputes cheaply and quickly. Our
advisors can help you follow the correct procedures and prepare for your day in
court.
LEARN MORE >


MEDIATION

Mediation is an easy and free option to resolve disputes with neighbors,
businesses, and even family members! Learn how our friendly and expert mediators
can help you reach a solution.
LEARN MORE >


MINIMUM WAGE

Employees who work in unincorporated L.A. County must be paid the correct
minimum wage. Workers and employers can learn more about the minimum wage and
how to get help.
LEARN MORE >


FINANCIAL EMPOWERMENT

Whether you're struggling to pay your bills, or preparing for the future, our
programs can help you make informed financial choices to build long-term
economic stability for you and your family.
LEARN MORE >


OFFICE OF IMMIGRANT AFFAIRS

Learn about the resources and services available to you and your family for all
aspects of your life including health services, public assistance and legal
representation.
LEARN MORE >



WE ARE HAPPY TO SERVE YOU: BY PHONE, ONLINE, & IN PERSON!

Call our telephone hotline at (800) 593-8222 during regular business hours to
reach a DCBA counselor for free, one-on-one service. Or, you can make an
appointment for service by phone at a time that’s most convenient to you! Or
make an appointment for in-person service at our Downtown LA headquarters.






OUR SERVICES ARE FREE AND EASY TO USE.

It’s our mission to create a fair and vibrant marketplace for consumers and
businesses.



ABOUT US

The County of Los Angeles Department of Consumer and Business Affairs has a long
history of working to ensure a fair marketplace for L.A. County residents.

Learn More >

GET AHEAD LA

DCBA can connect you to free financial resources: rental or food assistance,
financial counseling, and more. There are programs that can help you get ahead.

Get Ahead LA >

FORECLOSURE PREVENTION

Homeowners: Find out how DCBA’s Foreclosure Prevention experts can help you
explore all of your options to keep you in your home.

Learn More >

CANNABIS MANAGEMENT

Learn about the Los Angeles County Office of Cannabis Management and Measure C,
the cannabis business tax measure on the Nov. 8 ballot.

Learn More>



SCAM ALERT

Fraudsters constantly develop new scams to steal money from consumers and
violate their rights. Education and awareness are the best tools to combat
consumer fraud. Check this page regularly to learn about recent scams and how to
avoid them.

Learn More >



AVOID COVID-19 TESTING FRAUD

As demand for COVID-19 tests reaches an all-time high, DCBA and LA County
reminds consumers to use caution and good consumer safety practices when seeking
a testing site or at-home testing kit. Learn how to protect your money and
personal information.

Learn More >





REPORT PRICE GOUGING

Report price gouging as you witness it in your community. From water to cleaning
products, the Stop Price Gouging tool guides you through the process of filing a
complaint and creating a profile so you can check the status your case.

LEARN MORE >

 * November 4, 2022


CONSUMER INVESTIGATIVE WORK ASSISTS CASE AGAINST ALLEGED HOME IMPROVEMENT LOAN
SCAMMERS

Consumer Investigative Work Assists Case Against Alleged Home Improvement Loan
Scammers
https://dcba.lacounty.gov/wp-content/uploads/2022/11/front-page-image-for-DA-home-improvement-scam-article-11.4.22.jpg
1000 587 Consumer & Business Consumer & Business
//dcba.lacounty.gov/wp-content/uploads/2017/04/LAC.CBA_.logotitle.color_.png
November 4, 2022 November 4, 2022

Los Angeles County District Attorney George Gascón announced Wednesday that
three people have been charged in a 159-count complaint with identity theft,
grand theft and residential burglary in a home improvement loan scam that cost
lenders $3.4 million. The charges come following investigative work from the Los
Angeles County Department of Consumer and Business Affairs…

 * October 28, 2022


OFFICE OF IMMIGRANT AFFAIRS CELEBRATES NATIONAL IMMIGRANTS DAY WITH GRANTS TO
IMMIGRANT-FOCUSED COMMUNITY-BASED ORGANIZATIONS

Office of Immigrant Affairs Celebrates National Immigrants Day with Grants to
Immigrant-Focused Community-Based Organizations
https://dcba.lacounty.gov/wp-content/uploads/2022/10/OIA-grant-image-for-DCBA-front-page.png
1000 587 Consumer & Business Consumer & Business
//dcba.lacounty.gov/wp-content/uploads/2017/04/LAC.CBA_.logotitle.color_.png
October 28, 2022 October 28, 2022

Ten nonprofits to receive first round of grants to strengthen their capacity to
serve the County’s immigrant communities The Los Angeles County Office of
Immigrant Affairs (OIA), in the Department of Consumer and Business Affairs
(DCBA), celebrates National Immigrants Day on Friday, October 28, 2022, by
recognizing 10 immigrant-focused Community-Based Organizations (CBOs) that are
receiving…

 * October 24, 2022


VOTE IN THE NOVEMBER ELECTION; LEARN THE FACTS OF MEASURE C

Vote in the November Election; Learn the Facts of Measure C
https://dcba.lacounty.gov/wp-content/uploads/2022/10/Measure-C-info.png 1000 567
Consumer & Business Consumer & Business
//dcba.lacounty.gov/wp-content/uploads/2017/04/LAC.CBA_.logotitle.color_.png
October 24, 2022 November 7, 2022

The Los Angeles County Department of Consumer and Business Affairs (DCBA)
encourages all eligible voters to make a plan to vote on or before the November
8 election. Voting information is available from the L.A. County
Registrar-Recorder/County Clerk’s office at lavote.gov. Make your vote count! 
There are several measures to vote on during this election,…

See All Posts



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 * CONSUMERS
   * 
   * YOUR MONEY
     * 
     * Purchases
     * Contracts
     * Avoiding Fraud
     * Credit/Debit Cards
     * Agencies
   * YOUR CREDIT
     * 
     * Establishing Credit
     * Getting Denied Credit
     * Improving Your Credit Record
     * Prepaid Debit Cards
     * Getting A Free Annual Credit Report
     * Reviewing Your Credit Report
     * Collection Agencies
     * Credit Scams
     * Credit Card Disputes
     * Security Freezes
     * Fraud Alerts
   * YOUR CAR
     * 
     * Buying a New Car
     * Buying a Used Car
     * Co-signing for a Car
     * The Lemon Law
     * Leasing a Car
     * Service Contracts & Extended Warranties
     * Canceling a Contract
     * Car Repairs
     * Car Safety: Recalls & Child Car Seats
     * Car Title Loans
     * Vehicle Repossessions
     * Bill of Rights
   * IDENTITY THEFT
     * 
     * Identify Theft Basics
     * Reducing Your Risk
     * Your Identify Theft Toolkit
     * Getting a Free Annual Credit Report
     * Reviewing Your Credit Report
     * Fraud Alerts
     * Security Freezes
     * Data Breaches
     * Filing an Identity Theft Police Report
     * Helpful ID Theft Resources
 * SMALL BUSINESS
   * 
   * SMALL BUSINESS ASSISTANCE
     * 
     * Concierge RequestGet Assistance
     * Concierge
     * Small Business Events
     * Small Business Resources
     * East L.A. Entrepreneur Center
   * CONTRACTING WITH LA COUNTY
     * 
     * Procurement and
       Contracting OpportunitiesLink
     * Doing Business
       with LA CountyLink
     * Online Vendor
       RegistrationREGISTER NOW
     * Procurement Officer ListPDF
   * CERTIFICATIONS
     * 
     * Certify OnlineCERTIFY
     * Preference Programs
     * Community Business Enterprise
     * Disabled Veteran Business Enterprise
     * Local Small Business Enterprise
     * Social Enterprise
     * DBE Certification
       AgenciesLink
     * Preference Program
       SanctionsPDF
     * Certified List of BusinessesLink
   * PROCUREMENT TECHNICAL ASSISTANCE (PTAC)
     * 
     * What is PTAC?
     * PTAC Online
       RegistrationREGISTER
     * PTAC Events
     * PTAC LocatorLink
     * PTAC Resources
 * TENANTS & LANDLORDS
   * 
   * PROGRAMS
     * 
     * Housing & Tenant Protections
     * L.A. County’s COVID-19 Tenant Protections Resolution
     * Rent Stabilization Program
     * Rent Registry
   * BASICS FOR RENTERS/LANDLORDS
     * 
     * Before You Rent
     * Living in Your Rental Unit
     * Moving Out of Your Rental
 * HOMEOWNERS
   * 
   * PROGRAMS
     * 
     * Foreclosure Prevention
     * Homeowner Notification
     * Rent Registry
     * Webinars and Resources
   * BASICS FOR HOMEOWNERS
     * 
     * Buying a Home
     * Owning Your Home
     * Saving Your Home
 * FINANCIAL EMPOWERMENT
   * 
   * BANKON
     * 
     * What is BankOn
     * Opening a Checking Account
     * BankOn Partners
   * FREE TAX PREP
     * 
     * Volunteer Income Tax Assistance (VITA)
     * Tax Preparation Checklist
     * Tax Dispute Help Assistance
   * FINANCIAL RESOURCES
     * 
     * Center for Financial Empowerment Mission
     * Get Ahead LA
     * Student Loan Debt
     * Budget WorksheetPDF
     * Financial Services
     * Financial Tips
     * Resources
 * LABOR EQUITY
   * 
   * MINIMUM WAGE FOR WORKERS
     * 
     * Basics For Workers
     * Submit a Wage ComplaintLink
     * Is This Workplace in an
       Unincorporated Area?PDF
     * FAQs
   * MINIMUM WAGE FOR BUSINESSES
     * 
     * Basics for Employers
     * Required Workplace PostingPDF
     * Required 2022 Minimum Wage Increase NoticePDF
     * Understanding Misclassification in
       the Workplace (English)PDF
     * Understanding Misclassification in
       the Workplace (Spanish)PDF
   * MINIMUM WAGE RESOURCES
     * 
     * Resource Overview
     * Minimum Wage Laws Overview
     * LA County
       Minimum Wage OrdinancePDF
     * Santa Monica Wage OrdinanceLINK
     * State of California
       Industrial RelationsLINK
     * City of Los Angeles
       Office of Wage StandardsLINK
     * Wage Enforcement
       Program OrdinancePDF
     * Rules Relative to Minimum
       Wage/Enforcement OrdinancesPDF
   * WORKER PROTECTION LAWS
     * 
     * Health and Safety Retaliation
     * COVID-19 Vaccine Leave
     * Hero Pay
     * Prevention of Human Trafficking
 * SMALL CLAIMS
   * 
   * I WANT TO SUE
     * 
     * How to Sue & Postponements
     * Who to Sue
     * Judgment
     * Appeals
   * I AM BEING SUED
     * 
     * What to Do
     * Countersuing
     * Judgment
     * Appeals
   * FORMS
     * 
     * Forms: Before Your Case
     * Forms: After Your Case
     * Sample Forms
   * RESOURCES
     * 
     * LA-ODR (TurboCourt)
     * Resource Videos
     * Webinars
 * MEDIATION
   * 
   * What is Mediation?
   * LA-ODR (TurboCourt): Unlawful Detainer
   * Request MediationGet Help
   * Access Your CaseLink
   * Webinar Recordings
   * Countywide Dispute Resolution Program








 * Get Help
 * Facebook
 * Twitter
 * Instagram
 * YouTube
 * Contact Us

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