helpdesk.acs-ami.com Open in urlscan Pro
18.194.17.116 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://helpdesk.acs-ami.com/
Effective URL:
https://helpdesk.acs-ami.com/support/home
Submission: On March 19 via automatic, source certstream-suspicious (March 19th 2024, 1:19:59 pm UTC) — Scanned from DE

Summary HTTP 22 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 18.194.17.116, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.acs-ami.com.
TLS certificate: Issued by Amazon RSA 2048 M03 on January 14th 2024. Valid for: a year.

This is the only time helpdesk.acs-ami.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	18.194.17.116 18.194.17.116	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:830::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:81d::2003	15169 (GOOGLE) (GOOGLE)
2	52.219.168.147 52.219.168.147	16509 (AMAZON-02) (AMAZON-02)
1	13.32.145.3 13.32.145.3	16509 (AMAZON-02) (AMAZON-02)
2	13.35.58.109 13.35.58.109	16509 (AMAZON-02) (AMAZON-02)
1	13.32.27.35 13.32.27.35	16509 (AMAZON-02) (AMAZON-02)
2	54.160.7.164 54.160.7.164	14618 (AMAZON-AES) (AMAZON-AES)
22	8

11 18.194.17.116 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

helpdesk.acs-ami.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:830::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:81d::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.219.168.147 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com

s3.eu-central-1.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.145.3 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-145-3.cdg50.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.35.58.109 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-58-109.fra60.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.27.35 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-35.fra56.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.160.7.164 (United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-160-7-164.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	acs-ami.com 1 redirects helpdesk.acs-ami.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 3829 heapanalytics.com — Cisco Umbrella Rank: 3292	37 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 85106 cdn.freshdev.io — Cisco Umbrella Rank: 124310	25 KB
3	gstatic.com fonts.gstatic.com	44 KB
2	amazonaws.com s3.eu-central-1.amazonaws.com	11 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 110	1 KB
22	6

	Domain	Requested by
11	helpdesk.acs-ami.com	1 redirects helpdesk.acs-ami.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.eu-central-1.amazonaws.com	helpdesk.acs-ami.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	helpdesk.acs-ami.com
1	fonts.googleapis.com	helpdesk.acs-ami.com
22	8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com

Subject Issuer	Validity	Valid
*.freshdesk.com Amazon RSA 2048 M03	`2024-01-14` - `2025-02-11`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2024-02-19` - `2024-05-13`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2024-02-19` - `2024-05-13`	3 months	crt.sh
*.s3.eu-central-1.amazonaws.com Amazon RSA 2048 M01	`2024-02-08` - `2025-01-18`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-08-14` - `2024-09-11`	a year	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2023-11-09` - `2024-12-08`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.acs-ami.com/support/home
Frame ID: 188F12D747D997C3D555A4F6A8B504EA
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 14FF380A0FA51A9CE0B0F107933EB834
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Assistance : ACS

Page URL History Show full URLs

https://helpdesk.acs-ami.com/ HTTP 302
https://helpdesk.acs-ami.com/support/home Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

55 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1487 kB
Transfer

2599 kB
Size

3
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Politique de confidentialité

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.acs-ami.com/ HTTP 302
https://helpdesk.acs-ami.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.acs-ami.com/support/
Redirect Chain

https://helpdesk.acs-ami.com/
https://helpdesk.acs-ami.com/support/home

19 KB
7 KB

96ms
96ms

Document
text/html

18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

8134953616e29fbda8b9a727d244800f809ab273b565c35a813fb48dec528e5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Tue, 19 Mar 2024 13:19:55 GMT
etag: W/"ec864fce5e68da72c322eaac4c4e98d0"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 53
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 190324132055
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: faacf415-9c48-4b03-8cd3-af21749e7e8c
x-trace-id: 00-8fe1f9964d10a7848084e1c9c1119c7b-868f05df594f92ec-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Tue, 19 Mar 2024 13:19:55 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://helpdesk.acs-ami.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 40
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: d0a4a48f-5d19-9257-8025-a86993fc08dc
x-trace-id: 00-98993d5340d6d8c0adc2b3633b933ea0-846aaa6ca44e3731-01
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
helpdesk.acs-ami.com/assets/cdn/portal/styles/ 1 MB
118 KB 149ms
148ms Stylesheet
text/css 18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/styles/theme.css

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshsales.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ .surveyserv.com .freshsurvey.com .freddybot.com; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ .freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshcaller.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ .surveyserv.com .freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ .freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly .surveyserv.com .freshsurvey.com .freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.acs-ami.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
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content-type: text/css; charset=utf-8
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GET
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fonts.googleapis.com/ 12 KB
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49ms Stylesheet
text/css 2a00:1450:4001:830::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Request headers

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Response headers

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date: Tue, 19 Mar 2024 13:19:55 GMT
content-encoding: gzip
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expires: Tue, 19 Mar 2024 13:19:55 GMT

GET
H2 200 vendor.js Show response
helpdesk.acs-ami.com/assets/cdn/portal/ 903 KB
908 KB 108ms
107ms Script
application/javascript 18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/vendor.js

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

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Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
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content-type: application/javascript
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cache-control: public, must-revalidate

GET
H2 200 head.js Show response
helpdesk.acs-ami.com/assets/cdn/portal/scripts/ 22 KB
26 KB 149ms
149ms Script
application/javascript 18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/scripts/head.js

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

fwe /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
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helpdesk.acs-ami.com/assets/cdn/portal/images/ 15 KB
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image/png 18.194.17.116
AMAZON-02

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Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.acs-ami.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
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GET
H2 200 bottom.js Show response
helpdesk.acs-ami.com/assets/cdn/portal/scripts/ 121 KB
125 KB 149ms
149ms Script
application/javascript 18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/scripts/bottom.js

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

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Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
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cache-control: public, must-revalidate

GET
H2 200 fr.js Show response
helpdesk.acs-ami.com/assets/cdn/portal/scripts/locales/ 4 KB
8 KB 80ms
80ms Script
application/javascript 18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/scripts/locales/fr.js

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.acs-ami.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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server: fwe
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 marketplace.js Show response
helpdesk.acs-ami.com/assets/cdn/portal/scripts/ 124 KB
128 KB 78ms
78ms Script
application/javascript 18.194.17.116
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: helpdesk.acs-ami.com
URL: https://helpdesk.acs-ami.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.194.17.116 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-194-17-116.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

a268cf3db2d8decfa0e5eec501d43b66e8d6bf0355dd618c0834cc974d021262

Security Headers

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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.acs-ami.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Tue, 19 Mar 2024 13:19:55 GMT
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6 KB 67ms
67ms Script
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AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.acs-ami.com/assets/cdn/portal/scripts/integrations.js

Requested by

Host: helpdesk.acs-ami.com
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Protocol

Security

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date: Tue, 19 Mar 2024 13:19:55 GMT
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41ms Font
font/woff2 2a00:1450:4001:81d::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

Host: fonts.googleapis.com
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Security

TLS 1.3, , AES_128_GCM

Server

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Security Headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

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date: Tue, 19 Mar 2024 07:41:56 GMT
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15 KB 171ms
85ms Font
font/woff2 2a00:1450:4001:81d::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Request headers

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accept-language: de-DE,de;q=0.9
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date: Tue, 19 Mar 2024 07:50:01 GMT
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Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.35.58.109 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-35-58-109.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://helpdesk.acs-ami.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 76750
cache-control: max-age=86400,public
content-encoding: br
content-type: text/html
date: Mon, 18 Mar 2024 16:00:47 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Mon, 12 Feb 2024 13:19:10 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 80b00aa2dcc58ca61b2465a37c89fc92.cloudfront.net (CloudFront)
x-amz-cf-id: cW2eIALzztzi-GDgcnbLfqGZYHDp9BeXFVeaOBcrF0ia9aJugABqAQ==
x-amz-cf-pop: FRA60-P10
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 14FF 114 KB
37 KB 138ms
45ms Script
application/javascript 13.32.27.35
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.27.35 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-27-35.fra56.r.cloudfront.net

Software

nginx / Express

Resource Hash

47551f31ca1d74a850159c390e1da00271cec4497e47651c5da83dc49a4e1eb0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Tue, 19 Mar 2024 13:19:35 GMT
content-encoding: br
via: 1.1 1a3d61cabf9778724765b3e70befe816.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA56-C2
age: 21
x-powered-by: Express
etag: W/"1c867-+yBPtOlfpXB0vkpOp9C5XIdcGrw"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: 7HVBMJPynUbF4vHXjJPanoQ0B7fRjxBBdZLxCqpPtuP5BIoaaHOYjw==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 14FF 37 B
261 B 380ms
123ms Image
image/gif 54.160.7.164
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=3590632715236757&v=4120321865118828&s=8368513791513237&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fhelpdesk.acs-ami.com&st=1710854396641

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.160.7.164 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-160-7-164.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 19 Mar 2024 13:19:56 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 14FF 37 B
260 B 381ms
124ms Image
image/gif 54.160.7.164
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=3590632715236757&v=4120321865118828&s=8368513791513237&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fhelpdesk.acs-ami.com%2F&ts=1710854396640&st=1710854396642

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.160.7.164 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-160-7-164.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 19 Mar 2024 13:19:56 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.acs-ami.com/	1969-12-31 23:59:59	Name: _x_w Value: 12_1
.freshdev.io/	1970-01-21 04:42:11	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%223590632715236757%22%2C%22pageviewId%22%3A%224120321865118828%22%2C%22sessionId%22%3A%228368513791513237%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 19:14:16	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.acs-ami.com%2F%22%2C%22ts%22%3A1710854396640%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

27 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://helpdesk.acs-ami.com/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.acs-ami.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
13.32.145.3
13.32.27.35
13.35.58.109
18.194.17.116
2a00:1450:4001:81d::2003
2a00:1450:4001:830::200a
52.219.168.147
54.160.7.164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helpdesk.acs-ami.com Open in urlscan Pro 18.194.17.116 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

55 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1487 kBTransfer

2599 kBSize

3 Cookies

2 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

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Response headers

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Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

3 Cookies

27 Console Messages

Security Headers

Indicators

helpdesk.acs-ami.com Open in urlscan Pro
18.194.17.116 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

55 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1487 kB
Transfer

2599 kB
Size

3
Cookies

22 HTTP transactions
0 data transactions