www.swissport.com
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Submitted URL: http://www.swissport.com/hgb-invoice-queries
Effective URL: https://www.swissport.com/hgb-invoice-queries
Submission: On October 04 via manual from IN — Scanned from DE
Effective URL: https://www.swissport.com/hgb-invoice-queries
Submission: On October 04 via manual from IN — Scanned from DE
Form analysis 2 forms found in the DOM
GET /en/search
<form action="/en/search" method="GET" class="search__form">
<div class="search__input">
<input class="input spacing-zero" autocomplete="off" type="text" placeholder="Search ...
" value="" name="search[query]">
<button class="search__input_button">
<svg xmlns="http://www.w3.org/2000/svg" width="30" height="30" viewBox="0 0 30 30">
<path fill-rule="evenodd"
d="M11.841 1c5.987 0 10.841 4.854 10.841 10.841 0 2.76-1.031 5.278-2.73 7.192l8.006 8.006c.244.244.244.64 0 .884-.217.217-.553.241-.797.072l-.087-.072-8.004-8.003c-1.918 1.718-4.452 2.762-7.229 2.762C5.853 22.682 1 17.828 1 11.842 1 5.853 5.853 1 11.841 1zm0 1.25c-5.297 0-9.591 4.294-9.591 9.591s4.294 9.591 9.591 9.591 9.591-4.294 9.591-9.59c0-5.298-4.294-9.592-9.59-9.592z">
</path>
</svg>
</button>
<input type="hidden" name="search[page]" value="1">
<input type="hidden" name="search[limit]" value="10">
</div>
<div class="column medium-12">
<div class="tags">
<h4 class="tags__headline h4 h4--bold">Search Tags </h4>
<div class="tags__tags">
<a class="tags__tag" href="/search?tag=OUR NEW CORPORATE VALUES">OUR NEW CORPORATE VALUES</a>
<a class="tags__tag" href="/search?tag=Contact">Contact</a>
<a class="tags__tag" href="/search?tag=Executive Management">Executive Management</a>
<a class="tags__tag" href="/search?tag=Jobs">Jobs</a>
<a class="tags__tag" href="/search?tag=Lost and Found">Lost and Found</a>
<a class="tags__tag" href="/search?tag=Media Library">Media Library</a>
<a class="tags__tag" href="/search?tag=Pharma Centers">Pharma Centers</a>
</div>
</div>
</div>
</form><form lang="en" tabindex="-1" class="😉 cog-cognito cog-form cog-1 is-default cog-cognito--styled cog-form--light-background cog-cognito--protect-css"
data-width="1000 900 800 700 650 625 600 575 550 525 500 475 450 425 400 375 350 325 300 275 250 225 200">
<div class="cog-form__container">
<div class="cog-form__content">
<header class="cog-header cog-wrapper cog-header--left"><!---->
<div class="cog-header__text">
<h1 class="cog-heading">Invoice Query Form</h1>
<div class="cog-header__description">Please complete this form for each invoice you wish to raise an query on.</div>
</div>
</header>
<div class="cog-body"><!---->
<div class="cog-page cog-wrapper cog-transition-ltr">
<div class="cog-row"></div>
<div class="cog-row">
<div class="cog-field cog-field--26 cog-col cog-col--5 cog-text cog-text--singleline is-required"><label id="cog-0-label" for="cog-0" class="cog-label"> Account Number<span aria-hidden="true" class="cog-asterisk">*</span> <span
class="cog-offscreen">(required)</span> <!----></label>
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="off" id="cog-0" placeholder="e.g. 5010....." class="el-input__inner"><!----><!----><!----><!----></div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
<div class="cog-field cog-field--27 cog-col cog-col--6 cog-text cog-text--singleline is-required"><label id="cog-1-label" for="cog-1" class="cog-label"> Invoice Number<span aria-hidden="true" class="cog-asterisk">*</span> <span
class="cog-offscreen">(required)</span> <!----></label>
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="off" id="cog-1" placeholder="" class="el-input__inner"><!----><!----><!----><!----></div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
<div class="cog-field cog-field--13 cog-col cog-col--4 cog-choice cog-choice--dropdown"><label id="cog-2-label" for="cog-2" class="cog-label"> Invoice Currency<!----> <!----> <!----></label>
<div class="cog-choice">
<div class="cog-picker cog-select cog-input">
<div class="el-select el-select--dropdown-bottom"><!---->
<div class="el-input el-input--prefix el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="prevent" placeholder="Please choose invoice currency" id="cog-2" aria-controls="cog-2-listbox" role="combobox"
aria-haspopup="listbox" aria-owns="cog-2-listbox" aria-expanded="false" class="el-input__inner" aria-activedescendant="cog-2-option-null" style="height: 34.8906px;"><span class="el-input__prefix"><span><svg viewBox="0 0 18 18"
focusable="false" class="cog-icon cog-i-chevron">
<g>
<path stroke-linecap="square" d="M3 7l6 6 6-6"></path>
</g>
</svg></span><!----></span><span class="el-input__suffix"><span
class="el-input__suffix-inner"><!----><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
<div class="el-select-dropdown el-popper cog-cognito cog-1 cog-cognito--styled cog-select-popper cog-cognito--protect-css " style="display: none; min-width: 153.828px;">
<div class="el-scrollbar" style="">
<div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
<ul id="cog-2-listbox" role="listbox" class="el-scrollbar__view el-select-dropdown__list"><!---->
<li role="option" id="cog-2-option-null" aria-selected="false" class="el-select-dropdown__item cog-select-option--empty hover"> </li>
<li role="option" id="cog-2-option-GBP" aria-selected="true" class="el-select-dropdown__item selected" style="order: 0;"><span>GBP</span></li>
<li role="option" id="cog-2-option-EUR" aria-selected="false" class="el-select-dropdown__item" style="order: 1;"><span>EUR</span></li>
</ul>
</div><!----><!---->
</div><!---->
</div>
</div>
</div>
<div class="cog-choice__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
<div class="cog-field cog-field--10 cog-col cog-col--3 cog-date cog-date--date is-required"><label id="cog-3-label" for="cog-3" class="cog-label"> Log Date<span aria-hidden="true" class="cog-asterisk">*</span> <span
class="cog-offscreen">(required)</span> <!----></label>
<div class="cog-picker cog-input is-read-only">04/10/2023</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
</div>
<div class="cog-row">
<div class="cog-field cog-field--16 cog-col cog-col--8 cog-text cog-text--singleline is-required"><label id="cog-4-label" for="cog-4" class="cog-label"> Contact Name<span aria-hidden="true" class="cog-asterisk">*</span> <span
class="cog-offscreen">(required)</span> <!----></label>
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="off" id="cog-4" placeholder="First Name & Surname" class="el-input__inner"><!----><!----><!----><!----></div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
<div class="cog-field cog-field--17 cog-col cog-col--8 cog-email is-required"><label id="cog-5-label" for="cog-5" class="cog-label"> Contact Email<span aria-hidden="true" class="cog-asterisk">*</span> <span
class="cog-offscreen">(required)</span> <!----></label>
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="email" id="cog-5" placeholder="Email Address" class="el-input__inner"><!----><!----><!----><!----></div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
<div class="cog-field cog-field--19 cog-col cog-col--8 cog-phone cog-phone--international is-required"><label id="cog-6-label" for="cog-6" class="cog-label"> Contact Number<span aria-hidden="true" class="cog-asterisk">*</span> <span
class="cog-offscreen">(required)</span> <!----></label>
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="tel" id="cog-6" placeholder="" class="el-input__inner"><!----><!----><!----><!----></div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
</div>
<div class="cog-row">
<figure tabindex="-1" class="cog-table cog-section cog-col cog-col--24 cog-field--20 show-remove-button">
<figcaption>
<h2 class="cog-heading"> Line Items <!----></h2>
<div class="cog-helptext cog-html">
<p>Please enter each item in dispute</p>
</div>
</figcaption>
<table class="">
<colgroup>
<col class="cog-table__delete-column">
<col class="" style="width: 12.5%;">
<col class="" style="width: 16.6667%;">
<col class="" style="width: 16.6667%;">
<col class="" style="width: 29.1667%;">
<col class="" style="width: 12.5%;">
<col class="" style="width: 12.5%;"> <!---->
</colgroup>
<thead>
<tr>
<th></th>
<th class="">
<div class="cog-label"> Date of Service<!----> <!----> <!----></div>
</th>
<th class="is-required">
<div class="cog-label"> Flight No/Reg or AWB No<span aria-hidden="true" class="cog-asterisk">*</span> <span class="cog-offscreen">(required)</span> <!----></div>
</th>
<th class="is-required">
<div class="cog-label"> Main Issue<span aria-hidden="true" class="cog-asterisk">*</span> <span class="cog-offscreen">(required)</span> <!----></div>
</th>
<th class="is-required">
<div class="cog-label"> Details of Query - Please be specific<span aria-hidden="true" class="cog-asterisk">*</span> <span class="cog-offscreen">(required)</span> <!----></div>
</th>
<th class="is-required cog-right">
<div class="cog-label"> Line Item Value<span aria-hidden="true" class="cog-asterisk">*</span> <span class="cog-offscreen">(required)</span> <!----></div>
</th>
<th class="is-required cog-right">
<div class="cog-label"> Credit Requested<span aria-hidden="true" class="cog-asterisk">*</span> <span class="cog-offscreen">(required)</span> <!----></div>
</th>
</tr>
</thead>
<tbody>
<tr>
<td><button type="button" class="el-button cog-table__remove el-button--default cog-button--no-style" title="Remove Item 1"><!----><!----><span><!----> <svg viewBox="0 0 18 18" focusable="false" class="cog-icon cog-i-ex-outline">
<defs></defs>
<g>
<circle cx="9" cy="9" r="6.15" stroke-miterlimit="10" class="cog-i-ex-outline__circle"></circle>
<g class="cog-i-ex-outline__ex">
<path d="M6.54 6.54l4.92 4.92M11.46 6.54l-4.92 4.92"></path>
</g>
</g>
</svg> <!----> </span></button></td>
<td class="cog-field--9 cog-date cog-date--date cog-table__first-col"><!---->
<div class="cog-picker cog-input">
<div class="el-date-editor el-input el-input--prefix el-input--suffix el-date-editor--date"><!----><input type="text" autocomplete="off" name="" id="cog-10" class="el-input__inner"><span class="el-input__prefix"><span><svg
viewBox="0 0 18 18" focusable="false" class="cog-icon cog-i-calendar">
<defs></defs>
<g>
<path d="M2.5 3.5h13v12h-13z"></path>
<path d="M4.02 7.5h9.88" class="cog-i-calendar__rule"></path>
<path d="M5.5 5V1.5M12.5 5V1.5"></path>
</g>
</svg></span><!----></span><span class="el-input__suffix"><span class="el-input__suffix-inner"><i class="el-input__icon"></i><!----><!----><!----><!----></span><!----></span><!----><!----></div>
</div> <!----> <!----> <!----> <!---->
</td>
<td class="cog-field--2 cog-text cog-text--singleline is-required"><!---->
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="off" id="cog-11" placeholder="e.g. AWB-12345" class="el-input__inner"><!----><!----><!----><!----></div>
</div> <!----> <!----> <!----> <!---->
</td>
<td class="cog-field--7 cog-choice cog-choice--dropdown is-required"><!---->
<div class="cog-choice">
<div class="cog-picker cog-select cog-input cog-picker--allow-other">
<div class="el-select el-select--dropdown-bottom"><!---->
<div class="el-input el-input--suffix"><!----><input type="text" readonly="readonly" autocomplete="prevent" placeholder="Please select from one of the following" id="cog-12" aria-controls="cog-12-listbox" role="combobox"
aria-haspopup="listbox" aria-owns="cog-12-listbox" aria-expanded="false" class="el-input__inner" aria-activedescendant="cog-12-option-null" style="height: 35px;"><!----><span class="el-input__suffix"><span
class="el-input__suffix-inner"><!----><i class="el-select__caret el-input__icon el-icon-arrow-up"></i><!----><!----><!----><!----><!----></span><!----></span><!----><!----></div>
<div class="el-select-dropdown el-popper cog-cognito cog-1 cog-cognito--styled cog-select-popper cog-cognito--protect-css " style="display: none; min-width: 170.484px;">
<div class="el-scrollbar" style="">
<div class="el-select-dropdown__wrap el-scrollbar__wrap el-scrollbar__wrap--hidden-default">
<ul id="cog-12-listbox" role="listbox" class="el-scrollbar__view el-select-dropdown__list"><!---->
<li role="option" id="cog-12-option-null" aria-selected="true" class="el-select-dropdown__item cog-select-option--empty selected hover"> </li>
<li role="option" id="cog-12-option-Incorrect AWB" aria-selected="false" class="el-select-dropdown__item" style="order: 0;"><span>Incorrect AWB</span></li>
<li role="option" id="cog-12-option-Cancelled Flights" aria-selected="false" class="el-select-dropdown__item" style="order: 1;"><span>Cancelled Flights</span></li>
<li role="option" id="cog-12-option-Incorrect Charge Rate" aria-selected="false" class="el-select-dropdown__item" style="order: 2;"><span>Incorrect Charge Rate</span></li>
<li role="option" id="cog-12-option-Missing/Incorrect Backup" aria-selected="false" class="el-select-dropdown__item" style="order: 3;"><span>Missing/Incorrect Backup</span></li>
<li role="option" id="cog-12-option-Duplicate Billing" aria-selected="false" class="el-select-dropdown__item" style="order: 4;"><span>Duplicate Billing</span></li>
<li role="option" id="cog-12-option-Billed Wrong Customer" aria-selected="false" class="el-select-dropdown__item" style="order: 5;"><span>Billed Wrong Customer</span></li>
<li role="option" id="cog-12-option-Incorrect Weight / Unit" aria-selected="false" class="el-select-dropdown__item" style="order: 6;"><span>Incorrect Weight / Unit</span></li>
<li role="option" id="cog-12-option-Incorrect Storage" aria-selected="false" class="el-select-dropdown__item" style="order: 7;"><span>Incorrect Storage</span></li>
<li role="option" id="cog-12-option-Incorrect Class (lounge)" aria-selected="false" class="el-select-dropdown__item" style="order: 8;"><span>Incorrect Class (lounge)</span></li>
<li role="option" id="cog-12-option-PAX Numbers" aria-selected="false" class="el-select-dropdown__item" style="order: 9;"><span>PAX Numbers</span></li>
<li role="option" id="cog-12-option-Di-Icing Charges" aria-selected="false" class="el-select-dropdown__item" style="order: 10;"><span>Di-Icing Charges</span></li>
<li role="option" id="cog-12-option-GPU / FEP" aria-selected="false" class="el-select-dropdown__item" style="order: 11;"><span>GPU / FEP</span></li>
<li role="option" id="cog-12-option-Cleaning Charges" aria-selected="false" class="el-select-dropdown__item" style="order: 12;"><span>Cleaning Charges</span></li>
<li role="option" id="cog-12-option-Incorrect Services" aria-selected="false" class="el-select-dropdown__item" style="order: 13;"><span>Incorrect Services</span></li>
<li role="option" id="cog-12-option-Failed SLA" aria-selected="false" class="el-select-dropdown__item" style="order: 14;"><span>Failed SLA</span></li>
<li role="option" id="cog-12-option-Other" aria-selected="false" class="el-select-dropdown__item" style="order: 15;"><span>Other</span></li>
</ul>
</div><!----><!---->
</div><!---->
</div>
</div>
</div> <!---->
</div> <!----> <!----> <!----> <!---->
</td>
<td class="cog-field--8 cog-text cog-text--multiplelines is-required"><!---->
<div class="cog-input">
<div class="el-textarea"><textarea autocomplete="off" id="cog-13" placeholder="" class="el-textarea__inner" style="resize: none; height: 35px;"></textarea><!----></div>
</div> <!----> <!----> <!----> <!---->
</td>
<td class="cog-field--5 cog-number cog-number--decimal is-required"><!---->
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="off" id="cog-14" placeholder="" inputmode="" class="el-input__inner"><!----><!----><!----><!----></div>
</div> <!----> <!----> <!----> <!---->
</td>
<td class="cog-field--6 cog-number cog-number--decimal cog-table__last-col is-required"><!---->
<div class="cog-input">
<div class="el-input"><!----><input type="text" autocomplete="off" id="cog-15" placeholder="" inputmode="" class="el-input__inner"><!----><!----><!----><!----></div>
</div> <!----> <!----> <!----> <!---->
</td>
</tr>
</tbody>
<tfoot class="cog-table__summary">
<tr>
<td></td>
<td class=""><!----></td>
<td class=""><!----></td>
<td class=""><!----></td>
<td class=""><!----></td>
<td class="cog-right">
<div><strong>Item Total: </strong> <span>0.00</span></div>
</td>
<td class="cog-right">
<div><strong>Total Credit Requested: </strong> <span>0.00</span></div>
</td>
</tr>
</tfoot>
</table>
<div class="cog-table__button-container"><button type="button" class="el-button cog-button--secondary cog-table__add el-button--default cog-button"><!----><!----><span><span class="cog-button__icon"><svg viewBox="0 0 18 18"
focusable="false" class="cog-icon cog-i-plus">
<defs></defs>
<g>
<path d="M9 3.5v11M3.5 9h11"></path>
</g>
</svg></span> <span class="cog-button__text"> Add Item </span> <!----> </span></button></div> <!---->
</figure>
</div>
<div class="cog-row">
<div class="cog-field cog-field--14 cog-col cog-col--12 cog-file"><label id="cog-7-label" for="cog-7" class="cog-label"> Supporting Files<!----> <!----> <!----></label>
<div class="cog-input">
<div class="cog-upload">
<div>
<div tabindex="-1" class="el-upload el-upload--picture">
<div class="el-upload-dragger">
<div><button type="button" class="el-button cog-button--secondary cog-upload__upload-button el-button--default cog-button"><!----><!----><span><!----> <span class="cog-button__text"> Upload </span> <!----> </span></button>
<span class="cog-upload__drag-text">or drag files here.</span></div>
</div><input type="file" name="file" multiple="multiple" class="el-upload__input">
</div>
</div>
<ul class="cog-upload__list"></ul> <!----> <iframe id="cog-download-frame" style="display: none;"></iframe>
</div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
<div class="cog-field cog-field--21 cog-col cog-col--12 cog-text cog-text--multiplelines"><label id="cog-8-label" for="cog-8" class="cog-label"> Additional Comments <!----> <!----> <!----></label>
<div class="cog-input">
<div class="el-textarea"><textarea autocomplete="off" id="cog-8" placeholder="Please provide any information as necessary" class="el-textarea__inner" style="resize: both; min-height: 52px; height: 52px;"></textarea><!----></div>
</div>
<div class="cog-field__placeholder cog-input">
<div class="cog-field__placeholder-inner"> </div>
</div> <!----> <!----> <!---->
</div>
</div>
<div class="cog-row"></div>
<div class="cog-row"><!----></div>
<div class="cog-row" style="display: none;">
<div class="cog-field cog-col cog-col--12"><!----></div>
</div>
<div class="cog-page__navigation"><!----> <button type="submit" class="el-button cog-button--has-status cog-button--primary cog-button--navigation cog-button--submit el-button--default cog-button" data-next=""
data-action-name="Submit"><!----><!----><span><!----> <span class="cog-button__text"> Submit </span> <!----> </span></button> <button type="button"
class="el-button cog-button--has-status cog-button--save cog-button--secondary cog-button--navigation el-button--default cog-button"><!----><!----><span><!----> <span class="cog-button__text"> Save</span> <!----> </span></button></div>
<!---->
</div>
</div>
<div tabindex="0" class="cog-dialog cog-save-resume-dialog" embedded="true" emailmessage="">
<div class="el-dialog__wrapper" style="display: none;">
<div role="dialog" aria-modal="true" aria-label="dialog" class="el-dialog" style="margin-top: 15vh;">
<div class="el-dialog__header"><span class="el-dialog__title"></span><button type="button" aria-label="Close" class="el-dialog__headerbtn" title="Close"><i class="el-dialog__close el-icon el-icon-close"></i><svg viewBox="0 0 18 18"
focusable="false" class="cog-icon cog-i-ex">
<defs></defs>
<g>
<path d="M4.2 4.2l9.6 9.6M13.8 4.2l-9.6 9.6"></path>
</g>
</svg></button></div><!----><!---->
</div>
</div>
</div><!----><!---->
</div>
</div>
</form>Text Content
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Learn more Our Story Our Strategy Corporate Publications Corporate Governance Our Strategy Our Business Model Our Commercial Ambition Our Value Proposition The Swissport Formula Corporate Governance Executive Team Ownership Code of Conduct HIGHLIGHTS 2023 Fact Sheet 25 Years Swissport Magazine OUR SERVICES Our clients benefit from the industry’s widest single-source service portfolio and our presence at 292 airports around the globe. Learn more Passenger Services Ramp Handling Air Cargo Handling Lounge Hospitality Executive Aviation Check-in and Gate Passenger Mobility Security Services Lost and Found Baggage Services De-Icing Fueling Moving of Aircraft Load Control Aircraft Cleaning General and Special Cargo Swissport Pharma Centers Hub Handling Express Services Forwarder Handling HIGHLIGHTS 2023 Pharma Fact Sheet 2022 Hub Fact Sheet NETWORK Explore our global network and our service portfolio on six continents and find your local contact at 294 airports worldwide. 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