URL: https://support.bytio.com/
Submission: On July 03 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 9 HTTP transactions. The main IP is 52.23.113.13, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.bytio.com.
TLS certificate: Issued by R3 on July 3rd 2022. Valid for: 3 months.
This is the only time support.bytio.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.23.113.13 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
1 143.204.101.26 16509 (AMAZON-02)
3 108.157.4.102 16509 (AMAZON-02)
2 18.66.242.137 16509 (AMAZON-02)
9 5
Domain Requested by
3 beacon-v2.helpscout.net support.bytio.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net support.bytio.com
1 d33v4339jhl8k0.cloudfront.net support.bytio.com
1 support.bytio.com
9 5

This site contains links to these domains. Also see Links.

Domain
www.bytio.com
www.helpscout.com
Subject Issuer Validity Valid
support.bytio.com
R3
2022-07-03 -
2022-10-01
3 months crt.sh
*.cloudfront.net
Amazon
2022-02-01 -
2023-01-31
a year crt.sh
*.helpscout.net
Amazon
2022-04-18 -
2023-05-16
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.bytio.com/
Frame ID: 9889706A5E03F133A8FDEF1FF8DF67D4
Requests: 8 HTTP requests in this frame

Screenshot

Page Title

Bytio Knowledge Base

Page Statistics

9
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

316 kB
Transfer

375 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.bytio.com/
7 KB
3 KB
Document
General
Full URL
https://support.bytio.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.23.113.13 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-23-113-13.compute-1.amazonaws.com
Software
openresty /
Resource Hash
18cc55549d25554468473c3ddb8b102639cf8713581cd0289632c545f944cc06

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sun, 03 Jul 2022 08:39:10 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1656145845250.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
116 KB
117 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1656145845250.css
Requested by
Host: support.bytio.com
URL: https://support.bytio.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:d200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a24fde467a8465bdc7436814430bfd76e9ccf1e4bac33c74c8cff51ab96d9028
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bytio.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 77517a7f5d9094d359ba5186c3bda1e6.cloudfront.net (CloudFront)
last-modified
Wed, 01 Jun 2022 07:57:58 GMT
server
openresty
age
3267
etag
"f0920637b2be0eafa529911f26cefcc516b39d40"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
date
Sun, 03 Jul 2022 07:44:46 GMT
x-amz-cf-pop
FRA60-P4
content-length
119059
x-amz-cf-id
Ug3Mu8s-RwWOlvTkuaBC65l2jajjyUIU2QhQPORgBa6WIjeAebqtVQ==
bytio_logo_rectangle_light.png
d33v4339jhl8k0.cloudfront.net/docs/assets/62c14e1e11deb27ae4e61e97/images/62c154abc74a080359c86161/
3 KB
4 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/62c14e1e11deb27ae4e61e97/images/62c154abc74a080359c86161/bytio_logo_rectangle_light.png
Requested by
Host: support.bytio.com
URL: https://support.bytio.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.101.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-101-26.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0fa754f48768ac52d0ae32159bfda7559c702531be311b9dea9c678f6c72e869

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bytio.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Sun, 03 Jul 2022 08:39:12 GMT
via
1.1 a148356b14492df0e216c234ac2c2308.cloudfront.net (CloudFront)
last-modified
Sun, 03 Jul 2022 08:34:52 GMT
server
AmazonS3
x-amz-cf-pop
FRA50-C1
etag
"517dc12068ca29387d3994b7ac88eb56"
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
3398
x-amz-cf-id
wJu58SJNnkmLQG2nxPv1_CC02UZREuHjGBZE5IZGZzTNVjjecHkFfw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
152 KB
152 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.bytio.com
URL: https://support.bytio.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:d200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
6bf242fdd751df39ced5d033f2081789229b0557dab7ec40de91ae668f34709a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bytio.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 77517a7f5d9094d359ba5186c3bda1e6.cloudfront.net (CloudFront)
last-modified
Wed, 01 Jun 2022 07:57:58 GMT
server
openresty
age
977
etag
"f02b2c3efec69c77d2e386ecb0e36d9f7547788f"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
date
Sun, 03 Jul 2022 08:22:53 GMT
x-amz-cf-pop
FRA60-P4
content-length
155206
x-amz-cf-id
XJ3L3hcDKNeQ3drbAfo_vYnR9kXqZIqbYMEr-HQo3oqLj4sBxG-NkQ==
/
beacon-v2.helpscout.net/
458 B
720 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.bytio.com
URL: https://support.bytio.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.102 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-102.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d87c8ad2cbdb1be576adf359425fbb0bbe591044c7bae73f6a7bd350df568079

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bytio.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Sun, 03 Jul 2022 08:38:25 GMT
content-encoding
gzip
last-modified
Thu, 30 Jun 2022 10:18:25 GMT
server
AmazonS3
age
53
etag
"62f0b0a50996d5330174793e794c218e"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 3a42f75e219a9a44a54979112dcb25dc.cloudfront.net (CloudFront)
cache-control
max-age=120, s-maxage=120, public
x-amz-cf-pop
DUS51-P2
accept-ranges
bytes
content-length
326
x-amz-cf-id
nYFbPbUsIZ1bf7Kz4nv0QycfEHc6SQALQdGLBEF8c8QSYUS2koKJOg==
vendor.1d32dfda.js
beacon-v2.helpscout.net/static/js/
65 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.1d32dfda.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.102 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-102.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9888c665559f6de10624384653124fd10d63285636b8abb0fea587ad0a486d25

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bytio.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Sun, 03 Jul 2022 08:01:59 GMT
content-encoding
gzip
last-modified
Thu, 30 Jun 2022 10:18:26 GMT
server
AmazonS3
age
2233
etag
"31194abd6f203f70889ab445bf0faf09"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 3a42f75e219a9a44a54979112dcb25dc.cloudfront.net (CloudFront)
cache-control
max-age=315360000, s-maxage=7200, public
x-amz-cf-pop
DUS51-P2
accept-ranges
bytes
content-length
22835
x-amz-cf-id
c4e6-SgQIeDZSPSgw1hvMn5E2fHE7kM03Tir_bPpQh2gaXY6ckdW2w==
main.4d56ac33.js
beacon-v2.helpscout.net/static/js/
25 KB
10 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.4d56ac33.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.102 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-102.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e2bef19e21d1e09651e04e22f9454b85905a4bcfe788c2a304b3699a89ce5dbe

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.bytio.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Sun, 03 Jul 2022 07:26:15 GMT
content-encoding
gzip
last-modified
Thu, 30 Jun 2022 10:18:26 GMT
server
AmazonS3
age
4377
etag
"c5b9c0b276c2c3030bac0465da5b644c"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 3a42f75e219a9a44a54979112dcb25dc.cloudfront.net (CloudFront)
cache-control
max-age=315360000, s-maxage=7200, public
x-amz-cf-pop
DUS51-P2
accept-ranges
bytes
content-length
9785
x-amz-cf-id
AJLXlZEfwskc73V_epBZ-7JP3wQMW1AZNBsc8IDjoEX179DQCY40hw==
4f073aab-a3b4-45da-a5ea-ee9a5d890cc2
d3hb14vkzrxvla.cloudfront.net/v1/
6 KB
7 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/4f073aab-a3b4-45da-a5ea-ee9a5d890cc2
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.1d32dfda.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.242.137 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-242-137.dus51.r.cloudfront.net
Software
/
Resource Hash
8a55740061dc562cff70f992befb5375d8b2bd9a1a8f9e349276786bed578c36
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
9777b5ca-23b5-4519-83a7-a0b7e66cb50c
Helpscout-Release
2.2.17
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Accept
application/json, text/plain, */*
Referer
https://support.bytio.com/
Beacon-Device-ID
8b9d9e1a-8eda-4bce-96c2-b4cdbe8f541f
Helpscout-Origin
Beacon-Embed

Response headers

date
Sun, 03 Jul 2022 08:39:11 GMT
via
1.1 5297df6326448099cefed6e96fd7b00a.cloudfront.net (CloudFront)
x-amz-cf-pop
DUS51-P1
x-ratelimit-remaining-general-minute
60
x-cache
Miss from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
vary
Origin,Access-Control-Request-Method
strict-transport-security
max-age=31536000; includeSubDomains
x-ratelimit-remaining-attachments-hour
10
access-control-allow-origin
https://support.bytio.com
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
content-type
application/json
x-amz-cf-id
ZM-Ii7x5tYEku7EDePC6JG92yw-YgugFJNadI-gsCa86v0vlyqd02g==
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
4f073aab-a3b4-45da-a5ea-ee9a5d890cc2
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/4f073aab-a3b4-45da-a5ea-ee9a5d890cc2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.242.137 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-242-137.dus51.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.bytio.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.bytio.com
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Sun, 03 Jul 2022 08:39:11 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 5297df6326448099cefed6e96fd7b00a.cloudfront.net (CloudFront)
x-amz-cf-id
J0BhtB1Gchh2viLrJAlWrrkGLW2mBIFjU4fOHMZBCeJq4W-2DTbsuw==
x-amz-cf-pop
DUS51-P1
x-cache
Miss from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

34 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation function| Beacon function| _toConsumableArray function| _slice function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.bytio.com/ Name: PLAY_SESSION
Value: "35713af96cd1869178eaa957b67a61e5f410d081-siteId=62c14e1e11deb27ae4e61e98&hs.session.id=TbwilhTb7EQntVYqS7fyZkxuoLwp34PTJZ1IfPNZwNlTUOjg6dt8MHudorLo66NX&hs.session.exp=1656923950727"