Submitted URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Effective URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Submission: On March 20 via manual from CA

Summary

This website contacted 14 IPs in 5 countries across 8 domains to perform 51 HTTP transactions. The main IP is 2.18.233.31, located in European Union and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 23.67.133.51 20940 (AKAMAI-ASN1)
2 19 2.18.233.31 16625 (AKAMAI-AS)
2 2.21.246.27 20940 (AKAMAI-ASN1)
1 2.21.246.65 20940 (AKAMAI-ASN1)
3 23.45.104.124 20940 (AKAMAI-ASN1)
1 2.21.246.64 20940 (AKAMAI-ASN1)
6 40.77.226.250 8075 (MICROSOFT...)
5 2.18.233.62 16625 (AKAMAI-AS)
4 23.32.242.59 20940 (AKAMAI-ASN1)
1 137.117.241.14 8075 (MICROSOFT...)
4 23.45.103.95 20940 (AKAMAI-ASN1)
4 23.38.61.37 20940 (AKAMAI-ASN1)
1 2 207.46.194.10 8075 (MICROSOFT...)
1 1 13.107.21.200 8068 (MICROSOFT...)
1 52.1.255.181 14618 (AMAZON-AES)
1 1 131.253.61.82 8075 (MICROSOFT...)
1 23.67.129.120 20940 (AKAMAI-ASN1)
1 1 104.41.216.18 8075 (MICROSOFT...)
51 14
Domain Requested by
19 support.microsoft.com 2 redirects support.microsoft.com
6 web.vortex.data.microsoft.com support.microsoft.com
mem.gfx.ms
4 compass-ssl.microsoft.com support.microsoft.com
4 cdnssl.clicktale.net support.microsoft.com
cdnssl.clicktale.net
4 c.microsoft.com support.microsoft.com
4 c.s-microsoft.com support.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
3 statics-uhf-neu.akamaized.net support.microsoft.com
2 c1.microsoft.com 1 redirects support.microsoft.com
1 login.microsoftonline.com 1 redirects
1 www.microsoft.com statics-uhf-neu.akamaized.net
1 uhf.microsoft.com
1 login.live.com 1 redirects
1 ing-district.clicktale.net cdnssl.clicktale.net
1 c.bing.com 1 redirects
1 cs.microsoft.com c.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 go.microsoft.com 1 redirects
51 18
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 2
2018-02-27 -
2020-02-27
2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 5
2018-01-30 -
2020-01-30
2 years crt.sh
c.microsoft.com
Microsoft IT TLS CA 2
2018-02-01 -
2020-02-01
2 years crt.sh
cs.microsoft.com
Microsoft IT TLS CA 5
2017-10-24 -
2019-10-24
2 years crt.sh
compass-ssl.microsoft.com
Microsoft IT TLS CA 5
2018-03-14 -
2020-03-13
2 years crt.sh
c.msn.com
Microsoft IT TLS CA 2
2017-11-02 -
2019-11-02
2 years crt.sh
unistore.www.microsoft.com
Microsoft IT TLS CA 5
2018-01-25 -
2020-01-25
2 years crt.sh
www.microsoft.com
Microsoft IT TLS CA 4
2018-01-16 -
2020-01-16
2 years crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Frame ID: 9C0219C664690B1A6985F14162B5F1D3
Requests: 45 HTTP requests in this frame

Frame: https://c1.microsoft.com/c.gif?DI=4050&did=1&t=&CtsSyncId=EFCD0304A82C44F1B6020FEECB9AADC9&MUID=3DB18A26DBA467D73ED9819EDFA46144
Frame ID: 21EDD97C49485B4843F008410121E5DD
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/api/content/SignedOut
Frame ID: D2C8EDE75EAF06902BAAAAC1D1DBFF93
Requests: 2 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 15D764D3B23962DF9B6E866BED4C321
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 6D936790C87ADECFA290FF9A776AFB5D
Requests: 2 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409 HTTP 301
    https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /IIS(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • env /^angular$/i

Overall confidence: 100%
Detected patterns
  • headers server /IIS(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • env /^ClickTale/i

Overall confidence: 100%
Detected patterns
  • env /^Modernizr$/i

Overall confidence: 100%
Detected patterns
  • env /^jQuery$/i

Page Statistics

51
Requests

69 %
HTTPS

0 %
IPv6

8
Domains

18
Subdomains

14
IPs

5
Countries

988 kB
Transfer

3190 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409 HTTP 301
    https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 30
  • https://c1.microsoft.com/c.gif?DI=4050&did=1&t= HTTP 302
  • https://c.bing.com/c.gif?DI=4050&did=1&t=&CtsSyncId=EFCD0304A82C44F1B6020FEECB9AADC9&RedC=c1.microsoft.com&MXFR=3DB18A26DBA467D73ED9819EDFA46144 HTTP 302
  • https://c1.microsoft.com/c.gif?DI=4050&did=1&t=&CtsSyncId=EFCD0304A82C44F1B6020FEECB9AADC9&MUID=3DB18A26DBA467D73ED9819EDFA46144
Request Chain 38
  • https://support.microsoft.com/api/content/silentauth HTTP 302
  • https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1521569755&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
  • https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true HTTP 302
  • https://support.microsoft.com/api/content/SignedOut
Request Chain 47
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=d0d37c96-6bb0-4878-85d0-2ed668f70ce0%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=e0267f61-8d2d-4116-8c1d-2d83c534c6d8&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=337290d6-32ac-4cc3-a54d-980557e84c6e HTTP 302
  • https://support.microsoft.com/silentauth

51 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set microsoft-store
support.microsoft.com/en-us/products/
Redirect Chain
  • https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
  • https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
66 KB
14 KB
Document
General
Full URL
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
c9bd37fad4ba8ba844b15f9399e743ebe341ffc4366c89933eb07c77bc36cc45

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Cache-Control
no-cache
Connection
keep-alive
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
X-AspNetMvc-Version
5.2
Server
Microsoft-IIS/8.5
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html; charset=utf-8
Cache-Control
max-age=0, no-cache, private
Set-Cookie
MS-CV=2YkhZzOLnk+/+IF2.0; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_f=smc-search-acs-1|asicsoverride-1|asfx-ghredir-1|asfx-smcheroredir-1|vafx-canary-0|cantilever-1|cqpm-1|com-getsupport-mct-1|mlc-1|dbscp-1|dsf-1|dms-track-1|dpt-1|dad-1|vafx-prr-1|hucsu-1|ustrl-1|hoops-tz-1|hiva-1|legie-1|pslc-1|modapicomp-1|commercial-workflow-msfb-1|mnb-1|mwf-web-framework-1|premiervolta-1|sps-sovereigncloud-1|sfe-1|vafx-entry-point-2|smc-cat-nav-1|smc-con-cat-nav-1|smc-clicktale-0|sps-dsh-1|smc-homepage-hero-1|smc-sdt-gating-1|smc-survey-elg-1|smc-survey-feat-1|sps-jslib-cleanup-1|sps-compasscache-1|as-sacricsv2-0|sc-2|sds-1|spc-1|vm-1|vafx-aa-0|vafx-as-1|vafx-ias-0|vafx-ddl-1|vafx-mans-1|vafx-saf-1|vafx-plt-1|vafx-pltcontent-1|vafx-pltpayload-0|vac-snt-1|vafx-pi-classify-all-1|vafx-bot-id-1|ad-ra-0|cs-404-exp-1|as-compasshelperv2-1|vact-settingsfaq-1|vafx-plthome-1|vact-o365-cancel-0|sps-dtmngp-0|cs-sap-0; domain=support.microsoft.com; path=/ smc_t=2018-03-20T18:15:55.1972735Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Content-Length
13070
Expires
Tue, 20 Mar 2018 18:15:55 GMT

Redirect headers

Pragma
no-cache
Date
Tue, 20 Mar 2018 18:15:55 GMT
X-AspNetMvc-Version
5.2
Server
Microsoft-IIS/8.5
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Strict-Transport-Security
max-age=31536000 ; includeSubDomains
Location
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cache-Control
no-cache
Connection
keep-alive
Content-Length
0
Expires
-1
3c-12a025
statics-uhf-neu.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/48-4569b5/3c-162243/ea-687fe8/2b-450314/42-bd6a69/d1-038968/
138 KB
19 KB
Stylesheet
General
Full URL
https://statics-uhf-neu.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/48-4569b5/3c-162243/ea-687fe8/2b-450314/42-bd6a69/d1-038968/3c-12a025?ver=2.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Server
2.21.246.27 , Austria, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
cc4fe97365ca41a3f23ea47c189dd643ae6d7781bc579186806f2413ce04d6f1
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-S2
2018-03-08T00:29:01
P3P
CP="CAO CONi OTR OUR DEM ONL"
X-Activity-Id
7d575ef1-7b5f-4434-9cc5-4716ac9a24f6
X-S1
2018-03-08T00:29:00
Connection
keep-alive
MS-CV
7vplI1Akf0GRFCeq.0
Content-Length
18374
X-XSS-Protection
1
Last-Modified
Thu, 08 Mar 2018 00:29:00 GMT
Server
Microsoft-IIS/10.0
X-Az
{did:7dcbb57f6127400c9f94a1e893396de6, rid: 2, sn: uhf-neu-prod, dt: 2018-01-23T00:01:09.7440406Z, bt: 2018-03-06T23:33:38.0000000Z}
Vary
Accept-Encoding
Access-Control-Allow-Methods
HEAD,GET,OPTIONS
Content-Type
text/css; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=30435236
Timing-Allow-Origin
*
X-AppVersion
1.0.6639.42409
Expires
Fri, 08 Mar 2019 00:29:51 GMT
override.css
statics-uhf-neu.akamaized.net/statics/
230 B
617 B
Stylesheet
General
Full URL
https://statics-uhf-neu.akamaized.net/statics/override.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Server
2.21.246.27 , Austria, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
dc3ebb61856898b8a857e90d9720dfa436cfde22ab1a38d73f2200f73306f8ed

Request headers

Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Tue, 20 Mar 2018 18:15:55 GMT
Last-Modified
Fri, 16 Mar 2018 23:10:38 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
0x8D58B932172656D
Content-Type
text/css
x-ms-request-id
e388ff2d-401e-0082-338d-bd9939000000
x-ms-version
2009-09-19
Connection
keep-alive
Content-Length
230
mwf-west-european-default.min.css
support.microsoft.com/app/content/content/mwf/css/
600 KB
71 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/mwf/css/mwf-west-european-default.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
3a16e1ac7a48ca3709d391a67cf80c15debdc3454dabbe7b01b115ac09b09672

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cookie
MS-CV=2YkhZzOLnk+/+IF2.0; SMCsiteLang=en-US; SMCsiteDir=ltr; smc_f=smc-search-acs-1|asicsoverride-1|asfx-ghredir-1|asfx-smcheroredir-1|vafx-canary-0|cantilever-1|cqpm-1|com-getsupport-mct-1|mlc-1|dbscp-1|dsf-1|dms-track-1|dpt-1|dad-1|vafx-prr-1|hucsu-1|ustrl-1|hoops-tz-1|hiva-1|legie-1|pslc-1|modapicomp-1|commercial-workflow-msfb-1|mnb-1|mwf-web-framework-1|premiervolta-1|sps-sovereigncloud-1|sfe-1|vafx-entry-point-2|smc-cat-nav-1|smc-con-cat-nav-1|smc-clicktale-0|sps-dsh-1|smc-homepage-hero-1|smc-sdt-gating-1|smc-survey-elg-1|smc-survey-feat-1|sps-jslib-cleanup-1|sps-compasscache-1|as-sacricsv2-0|sc-2|sds-1|spc-1|vm-1|vafx-aa-0|vafx-as-1|vafx-ias-0|vafx-ddl-1|vafx-mans-1|vafx-saf-1|vafx-plt-1|vafx-pltcontent-1|vafx-pltpayload-0|vac-snt-1|vafx-pi-classify-all-1|vafx-bot-id-1|ad-ra-0|cs-404-exp-1|as-compasshelperv2-1|vact-settingsfaq-1|vafx-plthome-1|vact-o365-cancel-0|sps-dtmngp-0|cs-sap-0; smc_t=2018-03-20T18:15:55.1972735Z; smcflighting=100
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Last-Modified
Tue, 20 Mar 2018 01:49:23 GMT
Server
Microsoft-IIS/8.5
X-Powered-By
ASP.NET
ETag
"4ac59fabedbfd31:0"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
max-age=83
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
72162
wc-utils
support.microsoft.com/app/content/content/webcore-utils/ltr/
14 KB
3 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/webcore-utils/ltr/wc-utils?v=QF17-v6VdxpQha_VhLtYVtcvnncULxuQ9gPjy4PzWqE1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
0bdb207cfe7dae80b2c02aa0e68486d3ba415de3af0f486d74311fad1454e174

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cookie
MS-CV=2YkhZzOLnk+/+IF2.0; SMCsiteLang=en-US; SMCsiteDir=ltr; smc_f=smc-search-acs-1|asicsoverride-1|asfx-ghredir-1|asfx-smcheroredir-1|vafx-canary-0|cantilever-1|cqpm-1|com-getsupport-mct-1|mlc-1|dbscp-1|dsf-1|dms-track-1|dpt-1|dad-1|vafx-prr-1|hucsu-1|ustrl-1|hoops-tz-1|hiva-1|legie-1|pslc-1|modapicomp-1|commercial-workflow-msfb-1|mnb-1|mwf-web-framework-1|premiervolta-1|sps-sovereigncloud-1|sfe-1|vafx-entry-point-2|smc-cat-nav-1|smc-con-cat-nav-1|smc-clicktale-0|sps-dsh-1|smc-homepage-hero-1|smc-sdt-gating-1|smc-survey-elg-1|smc-survey-feat-1|sps-jslib-cleanup-1|sps-compasscache-1|as-sacricsv2-0|sc-2|sds-1|spc-1|vm-1|vafx-aa-0|vafx-as-1|vafx-ias-0|vafx-ddl-1|vafx-mans-1|vafx-saf-1|vafx-plt-1|vafx-pltcontent-1|vafx-pltpayload-0|vac-snt-1|vafx-pi-classify-all-1|vafx-bot-id-1|ad-ra-0|cs-404-exp-1|as-compasshelperv2-1|vact-settingsfaq-1|vafx-plthome-1|vact-o365-cancel-0|sps-dtmngp-0|cs-sap-0; smc_t=2018-03-20T18:15:55.1972735Z; smcflighting=100
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Last-Modified
Tue, 20 Mar 2018 18:15:55 GMT
Server
Microsoft-IIS/8.5
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
User-Agent Accept-Encoding
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=0, no-cache, no-store
Connection
keep-alive
Content-Length
2392
Expires
Tue, 20 Mar 2018 18:15:55 GMT
css
support.microsoft.com/app/content/bundles/
139 KB
27 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/bundles/css?v=SGanYwpO7fMrKYJSFJOcceJ9WT4Mazo5GEFHelzUZdg1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
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Response headers

Date
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Content-Encoding
gzip
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Server
Microsoft-IIS/8.5
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Tue, 20 Mar 2018 18:37:54 GMT
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267 KB
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
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Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
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Server
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Tue, 20 Mar 2018 18:45:23 GMT
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Response headers

Date
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Content-Encoding
gzip
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Server
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X-AspNet-Version
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User-Agent
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Response headers

Date
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gzip
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gzip
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Wed, 21 Mar 2018 12:20:25 GMT
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General
Full URL
https://support.microsoft.com/app/content/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.18078.5
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URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
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Date
Tue, 20 Mar 2018 18:15:55 GMT
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Response headers

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expires
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0
latest.woff2
c.s-microsoft.com/static/fonts/segoe-ui/west-european/normal/
33 KB
34 KB
Font
General
Full URL
https://c.s-microsoft.com/static/fonts/segoe-ui/west-european/normal/latest.woff2
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
SPDY
Server
2.18.233.62 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

User-Agent
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Referer
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Origin
https://support.microsoft.com

Response headers

date
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last-modified
Tue, 01 Mar 2016 17:40:35 GMT
status
200
etag
"1D173E175B3AB80"
x-frame-options
SAMEORIGIN
access-control-allow-methods
GET,POST
p3p
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access-control-allow-origin
*
cache-control
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access-control-allow-credentials
true
accept-ranges
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content-type
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access-control-allow-headers
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content-length
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expires
Wed, 21 Mar 2018 22:09:21 GMT
Cookie set t.js
web.vortex.data.microsoft.com/collect/v1/
260 B
909 B
Script
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272018-03-20T18%3A15%3A55.608Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27prcpMfEenwVMre4HPDaxOJ.0%27&-ver=%271.0%27&-impressionGuid=%272aee38ac-f580-4a06-a656-fb87e5a9a12f%27&-pageName=%27products%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fproducts%2Fmicrosoft-store%3Fcategory%3Dreturns-refunds%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22ms.refView%22%3A%22%22%2C%22ms.pageType%22%3A%22%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.flightId%22%3A%22smc-search-acs-1%7Casicsoverride-1%7Casfx-ghredir-1%7Casfx-smcheroredir-1%7Cvafx-canary-0%7Ccantilever-1%7Ccqpm-1%7Ccom-getsupport-mct-1%7Cmlc-1%7Cdbscp-1%7Cdsf-1%7Cdms-track-1%7Cdpt-1%7Cdad-1%7Cvafx-prr-1%7Chucsu-1%7Custrl-1%7Choops-tz-1%7Chiva-1%7Clegie-1%7Cpslc-1%7Cmodapicomp-1%7Ccommercial-workflow-msfb-1%7Cmnb-1%7Cmwf-web-framework-1%7Cpremiervolta-1%7Csps-sovereigncloud-1%7Csfe-1%7Cvafx-entry-point-2%7Csmc-cat-nav-1%7Csmc-con-cat-nav-1%7Csmc-clicktale-0%7Csps-dsh-1%7Csmc-homepage-hero-1%7Csmc-sdt-gating-1%7Csmc-survey-elg-1%7Csmc-survey-feat-1%7Csps-jslib-cleanup-1%7Csps-compasscache-1%7Cas-sacricsv2-0%7Csc-2%7Csds-1%7Cspc-1%7Cvm-1%7Cvafx-aa-0%7Cvafx-as-1%7Cvafx-ias-0%7Cvafx-ddl-1%7Cvafx-mans-1%7Cvafx-saf-1%7Cvafx-plt-1%7Cvafx-pltcontent-1%7Cvafx-pltpayload-0%7Cvac-snt-1%7Cvafx-pi-classify-all-1%7Cvafx-bot-id-1%7Cad-ra-0%7Ccs-404-exp-1%7Cas-compasshelperv2-1%7Cvact-settingsfaq-1%7Cvafx-plthome-1%7Cvact-o365-cancel-0%7Csps-dtmngp-0%7Ccs-sap-0%22%2C%22ms.partnerId%22%3A%22%22%2C%22ms.cV%22%3A%22%22%2C%22ms.muid%22%3A%22%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*isJs=true&*isLoggedIn=false&*flashInstalled=false&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.1%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=false
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=t25TQb7882nTZ3dIuMgndVHcJJqesRrTSAynwFUR4Dg1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
web.vortex.data.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cookie
smcflighting=100
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 20 Mar 2018 18:15:55 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
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Content-Type
application/javascript
Content-Length
260
Expires
0
ms.js
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12 KB
5 KB
Script
General
Full URL
https://c.microsoft.com/ms.js
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.32.242.59 Amsterdam, Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
c.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
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Cookie
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keep-alive
Cache-Control
no-cache
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Content-Encoding
gzip
Last-Modified
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Server
Microsoft-IIS/7.5
X-Powered-By
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ETag
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Vary
Accept-Encoding
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Connection
keep-alive
Accept-Ranges
bytes
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application/x-javascript
Content-Length
4317
getid.js
cs.microsoft.com/
85 B
592 B
Script
General
Full URL
https://cs.microsoft.com/getid.js?jsoncb=MscomSetFPC
Requested by
Host: c.microsoft.com
URL: https://c.microsoft.com/ms.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
137.117.241.14 Amsterdam, Netherlands, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
Microsoft-IIS/8.0 / ASP.NET
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
cs.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cookie
smcflighting=100
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Server
Microsoft-IIS/8.0
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
P3P
CP="CAO DSP TAIa OUR IND PHY ONL UNI PUR COM NAV INT DEM CNT STA PRE LOC"
Cache-Control
no-cache
Content-Type
application/x-javascript; charset=utf-8
Content-Length
198
Expires
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b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
cdnssl.clicktale.net/www32/ptc/
33 KB
9 KB
Script
General
Full URL
https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/application?v=vA-PsZ3YUMHf8pWm_MFn5wldpEzO_u_fpCjoFGwVvLM1
Protocol
HTTP/1.1
Server
23.45.103.95 Amsterdam, Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a23-45-103-95.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
bf96acf4111f79114835cfcaa97b6c02a3a426bd220e8ef0f4bb405ab199c5fb

Request headers

Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=600
Connection
keep-alive
Content-Length
8844
Expires
Tue, 20 Mar 2018 18:25:55 GMT
Cookie set /
support.microsoft.com/api/content/GetCompassContentForPage/
37 KB
10 KB
XHR
General
Full URL
https://support.microsoft.com/api/content/GetCompassContentForPage/?iecbust=1521569755696
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=t25TQb7882nTZ3dIuMgndVHcJJqesRrTSAynwFUR4Dg1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
/
Resource Hash
d19386245812fca16a58e10e031ca1897c411c8232f924b554aed8a98776a5cf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
application/json, text/plain, */*
Caller-Name
Angular
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cookie
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Connection
keep-alive
Cache-Control
no-cache
Accept
application/json, text/plain, */*
Caller-Name
Angular
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000
Content-Encoding
gzip
Date
Tue, 20 Mar 2018 18:15:55 GMT
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/json; charset=utf-8
Cache-Control
private, max-age=830
Set-Cookie
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Content-Length
10028
SupportServerInfo
DB5|fsxweb-Prod-db5|1.0.0.0
Expires
Tue, 20 Mar 2018 18:29:45 GMT
Cookie set /
support.microsoft.com/api/UHF/GetL1Header/
2 KB
1 KB
XHR
General
Full URL
https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fproducts%2Fmicrosoft-store
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=t25TQb7882nTZ3dIuMgndVHcJJqesRrTSAynwFUR4Dg1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
application/json, text/plain, */*
Caller-Name
Angular
Referer
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Cookie
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Connection
keep-alive
Cache-Control
no-cache
Accept
application/json, text/plain, */*
Caller-Name
Angular
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000
Content-Encoding
gzip
Date
Tue, 20 Mar 2018 18:15:55 GMT
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/html; charset=utf-8
Cache-Control
private, max-age=234
Set-Cookie
smcflighting=100; path=/; domain=.microsoft.com
Content-Length
766
SupportServerInfo
DB5|fsxweb-Prod-db5|1.0.0.0
microsoft-store
support.microsoft.com/app/content/api/navigation/product/en-us/
14 KB
3 KB
XHR
General
Full URL
https://support.microsoft.com/app/content/api/navigation/product/en-us/microsoft-store?iecbust=1521569755753
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=t25TQb7882nTZ3dIuMgndVHcJJqesRrTSAynwFUR4Dg1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
Microsoft-IIS/8.5 / ASP.NET
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
application/json, text/plain, */*
Caller-Name
Angular
Referer
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Content-Encoding
gzip
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Tue, 20 Mar 2018 18:45:55 GMT
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Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
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Server
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X-Powered-By
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Font
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Full URL
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Requested by
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URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
SPDY
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User-Agent
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Referer
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Response headers

date
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last-modified
Tue, 01 Mar 2016 17:40:36 GMT
status
200
etag
"1D173E1764C4200"
x-frame-options
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accept-ranges
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access-control-allow-headers
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expires
Tue, 27 Mar 2018 02:55:52 GMT
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Requested by
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URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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User-Agent
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User-Agent
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Response headers

x-ms-blob-type
BlockBlob
Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Content-MD5
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Server
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ETag
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Requested by
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URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
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Security
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Server
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Software
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Request headers

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Accept-Encoding
gzip, deflate
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User-Agent
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Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
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Date
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Last-Modified
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Content-MD5
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URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
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Accept-Encoding
gzip, deflate
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User-Agent
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User-Agent
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Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Tue, 20 Mar 2018 18:15:55 GMT
Last-Modified
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Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5
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URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol
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User-Agent
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Referer
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Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
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Expires
Wed, 21 Mar 2018 18:15:55 GMT
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20 KB
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General
Full URL
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Requested by
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URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Protocol
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Server
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Software
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Resource Hash
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Request headers

User-Agent
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Referer
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Origin
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Response headers

Date
Tue, 20 Mar 2018 18:15:55 GMT
Content-Encoding
gzip
Last-Modified
Sun, 14 Jan 2018 08:17:53 GMT
Server
Microsoft-IIS/8.5
ETag
"804e882c108dd31:0"
Vary
Accept-Encoding
Content-Type
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Cache-Control
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Expires
Wed, 21 Mar 2018 18:15:55 GMT
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Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Pragma
no-cache
Origin
https://support.microsoft.com
Accept-Encoding
gzip, deflate
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
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Origin
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Response headers

Strict-Transport-Security
max-age=31536000
Content-Encoding
gzip
Last-Modified
Fri, 16 Mar 2018 23:43:47 GMT
ETag
"d171ba180bdd31:0"
Vary
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pragma
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Strict-Transport-Security
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Protocol
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Server
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Software
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Request headers

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User-Agent
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Response headers

X-Version
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Content-Encoding
gzip
Last-Modified
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X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Type
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Cache-Control
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Protocol
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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Request headers

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Accept-Encoding
gzip, deflate
Host
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User-Agent
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Accept
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Response headers

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Request headers

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Response headers

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538 B
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Protocol
HTTP/1.1
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content-encoding
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https://support.microsoft.com/silentauth
Cookie
smcflighting=100; MS-CV=xf7SpSNpREyTaZpy.0; smc_f=smc-search-acs-1|asicsoverride-1|asfx-ghredir-1|asfx-smcheroredir-1|vafx-canary-1|cantilever-1|cqpm-1|com-getsupport-mct-1|mlc-1|cs-dpu2-0|dbscp-1|dsf-1|dms-track-1|dpt-1|dad-1|vafx-prr-1|hucsu-1|ustrl-1|hoops-tz-1|hiva-1|legie-1|pslc-1|modapicomp-1|commercial-workflow-msfb-1|mnb-1|mwf-web-framework-1|premiervolta-1|sps-sovereigncloud-1|sfe-1|vafx-entry-point-2|smc-cat-nav-1|smc-con-cat-nav-1|smc-clicktale-0|sps-dsh-1|smc-homepage-hero-1|smc-sdt-gating-1|smc-survey-elg-1|smc-survey-feat-1|sps-jslib-cleanup-1|sps-compasscache-1|as-sacricsv2-1|sc-2|sds-1|spc-1|vm-1|vafx-as-1|vafx-ias-0|vafx-ddl-1|vafx-mans-1|vafx-saf-1|vafx-plt-1|vafx-pltcontent-1|vafx-pltpayload-1|vac-3|vafx-pi-classify-all-1|vafx-bot-id-1|ad-ra-1|cs-404-exp-1|as-compasshelperv2-1|vact-settingsfaq-1|vafx-plthome-0|vact-o365-cancel-0|vact-mbf-1|sps-dtmngp-0|cs-sap-0; SMCsiteLang=en-US; SMCsiteDir=ltr; MC1=GUID=8733ff8c6cf2467694602d03734e468e&HASH=8733&LV=201803&V=4&LU=1521569757463; MS0=586bce00df7a4c7086d4750d0a216797; smc_t=2018-03-20T18:15:58.1415184Z
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/silentauth
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000
Content-Encoding
gzip
Last-Modified
Mon, 19 Mar 2018 19:24:40 GMT
Date
Tue, 20 Mar 2018 18:15:58 GMT
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/javascript; charset=utf-8
Cache-Control
public, max-age=705
Set-Cookie
smcflighting=100; path=/; domain=.microsoft.com
Content-Length
68280
Expires
Tue, 20 Mar 2018 18:27:43 GMT
v1
web.vortex.data.microsoft.com/collect/
57 B
668 B
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1
Requested by
Host: mem.gfx.ms
URL: https://mem.gfx.ms/me/MeControl/9.1.17346.1/en-US/meCore.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
3a27830f17ab042ffde9701f02c4f7a059d4058a68369d5395ccba692a2a56b5
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Pragma
no-cache
Origin
https://support.microsoft.com
Accept-Encoding
gzip, deflate
Host
web.vortex.data.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Content-Type
text/plain;charset=UTF-8
Accept
*/*
Cache-Control
max-age=0
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
Cookie
smcflighting=100; MC1=GUID=8733ff8c6cf2467694602d03734e468e&HASH=8733&LV=201803&V=4&LU=1521569757463; MS0=586bce00df7a4c7086d4750d0a216797
Connection
keep-alive
Content-Length
2727
Cache-Control
max-age=0
Origin
https://support.microsoft.com
Referer
https://support.microsoft.com/en-us/products/microsoft-store?category=returns-refunds
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Pragma
no-cache
Date
Tue, 20 Mar 2018 18:15:58 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin
https://support.microsoft.com
Cache-Control
no-cache, no-store
Access-Control-Allow-Credentials
true
MS-CV
iGrHQtC7/k6icgUZxTiNsg.0
Content-Type
application/json
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length
57
Expires
0

Verdicts & Comments Add Verdict or Comment

187 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| supportWindowsHistory undefined| baseHref undefined| hashRoute object| microsoft function| AuthenticationContext object| awa string| behaviorKey object| mwf function| $ function| jQuery object| html5 object| angular object| Logging object| MsSupportSdk object| SupportSdkIntegration object| Modernizr object| picturefillCFG function| picturefill string| portalCommon object| pc string| contentApp object| ca object| WLSPHIP1 object| app number| varAutoFirePV number| varClickTracking number| varCustomerTracking string| Route string| Ctrl function| MscomInit function| MscomProvisionFPC function| MscomSetFPC function| MscomGetFPC function| MscomGetClientCookies function| MscomGetCookieKeyValue function| MscomGetCookie function| MscomSendPageView function| MscomCustomEvent function| MscomProcessClick function| MscomBeacon function| MscomGetDebugValues function| MscomSetTitle function| MscomSetTimeZoneOffSet function| MscomSetReferrer function| MscomSetTimeStamp function| MscomSetScreenResolution function| MscomSetClickStreamFlag function| MscomReadAllTags function| MscomSetCot function| MscomSetSharedData function| MscomGetCurrentSD function| MscomGetFlashInfo function| MscomGetSilverLightInfo function| MscomInitMeta function| MscomReadElementTags function| MscomSetEventId function| MscomGetBrowserSize function| MscomSetRouteCtrl function| MscomGetCTypeHpInfo function| MscomIsHP function| MscomSetCookieDisabledFlag function| GuidPart function| GenerateGuid function| MscomGetSlvVersion function| Mscomdebug function| MscomGetId function| MscomGetImageHREF function| MscomIsInList function| MscomsetEvents function| MscomGetMUID function| MscomEncode function| Mscomdecode function| MscomGetStrFromArray function| MscomResetArrays function| MscomIsPII object| wcsIAr number| wcsIArI object| wedcsCE string| wcsTPUrl number| wcsPVsFpc number| wcsEFpc number| wcsCDFpc string| wcsFpcC number| wcsFpcSet string| wcsFPCUrl number| wcsAfPV number| wcsMUIDset string| wcsOrPms object| wcsccks string| customTags string| clickInfo string| customInfo object| wcs object| na object| ms number| vs object| MSA function| MejQuery object| callBackMappedToRenewStates object| callBacksMappedToRenewStates boolean| html5mode function| ClickTaleCreateDOMElement number| WRInitTime object| onShellReadyToLoad number| queryStringIndex number| fragmentIndex number| outputLength object| pathParts object| expireDate undefined| settings function| deleteIrrelevantUIDCookies boolean| isHttps undefined| scriptSource string| pccSrc object| pccScriptElement object| ClickTaleGlobal object| ClickTaleSettings object| ClickTaleOnReadyList boolean| ClickTaleIsXHTMLCompliant function| ClickTaleAppendInHead function| ClickTaleXHTMLCompliantScriptTagCreate boolean| ClickTaleIncludedOnDOMReady string| ClickTaleUIDCookieName string| ClickTaleCookieDomain string| ClickTaleScriptSource undefined| ClickTalePrevOnReady function| ClickTaleOnReady object| msCommonShell string| wcsSId string| metaTags string| WRFi number| WRFk number| WRFh number| WRFj number| ClickTaleUnloadPause number| ClickTaleEventsMask string| ClickTaleIgnoreCookieName function| ClickTaleLog function| ClickTale function| ClickTaleUploadPage function| ClickTaleDelayUploadPage function| ClickTaleIsUploadPage function| ClickTaleSetAllSensitive function| ClickTaleResetAllSensitive function| ClickTaleSetSomeSensitive function| ClickTaleResetSomeSensitive function| ClickTaleIgnore function| ClickTaleRegisterFormSubmitFailure function| ClickTaleGetVersion function| ClickTaleSetCustomElementID function| ClickTaleRegisterFormSubmitSuccess function| ClickTaleExec function| ClickTaleField function| ClickTaleNote function| ClickTaleTag function| ClickTaleEvent function| ClickTaleGetPID function| ClickTaleSetUID function| ClickTaleGetUID function| ClickTaleGetSID function| ClickTaleLogical function| ClickTaleDetectAgent function| ClickTaleIsPlayback number| ClickTaleCookieExpiryDays function| ClickTaleIsSavedRecording function| ClickTaleIsRecording function| ClickTaleSendJsonMessage function| ClickTaleDispatchPersistedMessages function| ClickTaleUploadPageNow function| ClickTaleAddAugmentElementPathHandler function| ClickTaleGetAuthResponse function| ClickTaleGetSubscriberId function| ClickTaleGetPartition object| ClickTaleFetchFromWithCookies object| ctRules_PrePCC function| doOnlyWhen object| ct function| ClickTaleOnRecording boolean| ClickTaleFirstPCCGo function| clickTaleStartEventSignal function| clickTaleEndEventSignal function| ClicktaleIntegrationExperienceHandler function| MutationSummary object| ClickTaleOnUploadPageContentFetched object| ClickTaleOnStop object| REQUEST_TYPE object| CONSTANTS

6 Cookies

Domain/Path Name / Value
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.support.microsoft.com/ Name: smc_t
Value: 2018-03-20T18:15:57.3577433Z
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US
.support.microsoft.com/ Name: smc_f
Value: smc-search-acs-1|asicsoverride-1|asfx-ghredir-1|asfx-smcheroredir-1|vafx-canary-1|cantilever-1|cqpm-1|com-getsupport-mct-1|mlc-1|cs-dpu2-0|dbscp-1|dsf-1|dms-track-1|dpt-1|dad-1|vafx-prr-1|hucsu-1|ustrl-1|hoops-tz-1|hiva-1|legie-1|pslc-1|modapicomp-1|commercial-workflow-msfb-1|mnb-1|mwf-web-framework-1|premiervolta-1|sps-sovereigncloud-1|sfe-1|vafx-entry-point-2|smc-cat-nav-1|smc-con-cat-nav-1|smc-clicktale-0|sps-dsh-1|smc-homepage-hero-1|smc-sdt-gating-1|smc-survey-elg-1|smc-survey-feat-1|sps-jslib-cleanup-1|sps-compasscache-1|as-sacricsv2-1|sc-2|sds-1|spc-1|vm-1|vafx-as-1|vafx-ias-0|vafx-ddl-1|vafx-mans-1|vafx-saf-1|vafx-plt-1|vafx-pltcontent-1|vafx-pltpayload-1|vac-3|vafx-pi-classify-all-1|vafx-bot-id-1|ad-ra-1|cs-404-exp-1|as-compasshelperv2-1|vact-settingsfaq-1|vafx-plthome-0|vact-o365-cancel-0|vact-mbf-1|sps-dtmngp-0|cs-sap-0
.support.microsoft.com/ Name: MS-CV
Value: xf7SpSNpREyTaZpy.0
.microsoft.com/ Name: smcflighting
Value: 100

2 Console Messages

Source Level URL
Text
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=t25TQb7882nTZ3dIuMgndVHcJJqesRrTSAynwFUR4Dg1(Line 34)
Message:
Local storage not supported
console-api info URL: https://support.microsoft.com/app/content/bundles/application?v=vA-PsZ3YUMHf8pWm_MFn5wldpEzO_u_fpCjoFGwVvLM1(Line 1)
Message:
Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.bing.com
c.microsoft.com
c.s-microsoft.com
c1.microsoft.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
cs.microsoft.com
go.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
ing-district.clicktale.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-uhf-neu.akamaized.net
support.microsoft.com
uhf.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
104.41.216.18
13.107.21.200
131.253.61.82
137.117.241.14
2.18.233.31
2.18.233.62
2.21.246.27
2.21.246.64
2.21.246.65
207.46.194.10
23.32.242.59
23.38.61.37
23.45.103.95
23.45.104.124
23.67.129.120
23.67.133.51
40.77.226.250
52.1.255.181
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112fec798b78aa02e102a724b5cb1990c0f909bc1d8b7b1fa256eab41bbc0960
1232bbdbc5d205f3c5a40efa5ed92839c79e7879d5168445cc47645bb93f7d1b
12d95d8d400eeafa0258e9d29d6ea5ef0ec9cfc1410b75e47976fcb3f92082b0
201de0ed7d34c77921ae5c30a14848601e14b5bc0d8befed4ca5137e0ef0fbb2
28516fc404e01b811251265cad94237ff77880313e117df33a04e9f25f18f541
292ce7aeaa902eaf83bdc6352d1d983506192f333e3bfaba375f665936ee1692
2b472dfbb55c3fa1f221ce483f4d8e1c3d75784bfb71edf3ec58ce89f1043fa6
2dcded39d0c65295851ca841c805a7e125fccab61653b4798e10911c2466d01b
2e8411ee60c63691915330156a10f4de724ef9e272b6b1e9b65df4af9e1f1c88
2f4e38662c0ff2fab3eb09dcb457cd0778501bffee4026f6b0d9364abb05db46
2f78e0df96f48eece9c0db612d8bdf7d03a314b304fc37f93e6fe1083ba11611
36f3de8125c18db4731b41f5403f2a7b9ac09fd6ed2ae40d4045f03a8cdd7a86
3993f531dd8b0d43780c1949dbf504363ee17aff77f2732521c94d0e0f1c5845
3a16e1ac7a48ca3709d391a67cf80c15debdc3454dabbe7b01b115ac09b09672
3a27830f17ab042ffde9701f02c4f7a059d4058a68369d5395ccba692a2a56b5
411a206884c2b850d089f656647e6d82341e2f47c6a74ca0cb070c2aa802ef7c
4751bf90e23cd216154b28546cb7a91b51c2d841359fd688af16b4bb83c4885a
4cb56d891ff25a8179f44d0ae1cc9290f556b2d38758d423c4af2660bb486b59
4e2801e414fb3cd053a6ba24171a080ed418161c538520df9a8b99fcee89ec1b
4f7f4afe26e71fa9ca1dac4a43b557a554a46f53251d849f07ed08a04829d74b
589141c4475010e1cc9bb6057a12d4ec961e29c4ca1acbdf0b2ae87598ff610d
5ac19ac1cc921bb80949445d16962d258b44a24ae50209d58ead146eab8984de
5fa2c1416837242daf3de2b3fe4c10d4a7564f2f80a4d2f0b174d742a2d4c445
61af3fe2a6df4f639ca9f49ac54909e02ee73ff814e8b4516c4b4b273321066d
6ba40b22e6bc3b1423cc4a11fa9648fa4249343f2ae4e74e3a671e364b5ca361
77637ae8823f7f6c149111f712bbf8323e605b3565075e4d92dca49763df099b
7f86128fc63cbab878d570ae894ef2b7fa8694a35367e99ef351545c26335930
81a5e095ee6ebe17230434d1522f47614dae9096c79fc75fa9685bcbda812380
8d316e9191d40a4b9cc775c0adce0a999873c1935781d1312a5b12ee717c53d4
8f8b58c40c0dd7684308ca5eca025afe3bec91d356e8013c19f4b4115ce77c06
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12
bc5bcd301f06cf3a435d7c33c3f4c89ee50357597cd432d2399033dc428a488c
be810817f1d548f5566bbdd2a85d6bfac256d0b2e990e449deeba6ed2dfe3b4c
bf96acf4111f79114835cfcaa97b6c02a3a426bd220e8ef0f4bb405ab199c5fb
c2c7fd446c83572ee6e0b57406e85e9a152c5b39b7ce87b8557a5012599d1fd0
c5c1dd400b0309091f7b2bf49ebe2103f591f608c8d329bba7055ce73f6f880f
c66f6bc2afa555570dd5584f6e9d8478dfba1ef29a02370e6f3ff898cd16fa0c
c6dc7eb5f83b7a8e544d4cb2778dbceb7b59d1385f334b64287de62e316398b1
c9bd37fad4ba8ba844b15f9399e743ebe341ffc4366c89933eb07c77bc36cc45
cc4fe97365ca41a3f23ea47c189dd643ae6d7781bc579186806f2413ce04d6f1
d19386245812fca16a58e10e031ca1897c411c8232f924b554aed8a98776a5cf
dc3ebb61856898b8a857e90d9720dfa436cfde22ab1a38d73f2200f73306f8ed
e2625a14bea646c26372ed71291885372cbbdf45deecca52538c3419371e2fa5
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e75e6ec93290fb467459255488509e5a2e91011f533da070d700e99e4a075c90
fe8a1047376498c80a157d13555e42a92ad480fcb0bcc9de51ad1930fbeb7f91
fef2e12c42d95703208be1562cad7c408467eed5a78221bd2a62da3e4b271ca1