community.docusign.com Open in urlscan Pro
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URL:
https://community.docusign.com/
Submission: On June 03 via api (June 3rd 2024, 2:02:40 pm UTC) from IE — Scanned from DE

Form analysis
2 forms found in the DOM

GET /search/index

<form method="get" action="/search/index" data-bounded-context="Search">
  <div class="searchbox searchbox--large qa-search-area">
    <div class="searchbox__input algolia-search--forum qa-menu-search-input">
      <div class="search-and-filter-wrapper" data-bounded-context="Search"><span>
          <div class="algolia-search-container" role="combobox" aria-haspopup="listbox" aria-labelledby="downshift-1-label">
            <div class="algolia-search-container--empty-input">
              <div class="search-box"><input aria-label="Search" type="search" placeholder="Search the Docusign Community" autocomplete="off" autocorrect="off" autocapitalize="off" data-track-type="click keydown" data-element-name="Search input"
                  data-event-filter="enterKeydownFilter" class="search-box__input" aria-autocomplete="list" aria-labelledby="downshift-1-label" id="downshift-1-input"><button type="submit" aria-label="Enter" class="search-box__submit"><svg
                    aria-hidden="true" width="16" height="16" class="" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
                    <path
                      d="M15.5 14H14.71L14.43 13.73C15.41 12.59 16 11.11 16 9.5C16 5.91 13.09 3 9.5 3C5.91 3 3 5.91 3 9.5C3 13.09 5.91 16 9.5 16C11.11 16 12.59 15.41 13.73 14.43L14 14.71V15.5L19 20.49L20.49 19L15.5 14ZM9.5 14C7.01 14 5 11.99 5 9.5C5 7.01 7.01 5 9.5 5C11.99 5 14 7.01 14 9.5C14 11.99 11.99 14 9.5 14Z"
                      fill="currentColor"></path>
                  </svg></button><button type="reset" aria-label="Clear search" class="search-box__reset" style="opacity: 0;"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 16 16" fill="none" class="">
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                      fill="currentColor"></path>
                  </svg></button></div>
            </div>
          </div>
        </span></div>
    </div>
  </div>
</form>

Name: forgotPassword — POST /member/forgotPassword

<form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__858424900" data-mn="ItemView" data-mn-app="frontend">
  <div class="js-notification" data-mn="CompositeView" data-mn-app="frontend">
    <div class="box box__pad is-hidden">
      <ul></ul>
    </div>
  </div>
  <div class="form__row">
    <div class="first">
      <label class="label required" for="forgotPassword_username"> Enter your e-mail address </label>
    </div>
    <div class="second">
      <input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required">
    </div>
  </div>
  <div class="form-row first">
    <button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send Message <div class="loader"></div></button>
    <a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login" data-mn="ItemView" data-mn-app="frontend">Back to overview</a>
  </div>
  <input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="-jq4knJRqGISTRqlc1e1MV8--xQ9-_OBvx1lbvnk-VA">
</form>

Text Content

Back to Docusign.com
* Discussion
*
* * Community
* Recently Active Topics
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WHAT'S NEW

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EXPAND YOUR KNOWLEDGE. INCREASE YOUR IMPACT.

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No matter your industry or favorite Docusign product, there’s a group for you.

LATEST TOPICS FROM THE DOCUSIGN TEAM

must-read

WELCOME TO THE DOCUSIGN COMMUNITY!

Docusign is excited to announce the launch of our brand new community site! As
the Community Program Manager, I am proud to welcome you to this innovative
platform that is designed to connect users with the resources and support they
need to get the most out of Docusign's products and services. Whether you're
looking for tips, tricks, or troubleshooting advice, our community site is here
to provide a comprehensive source of information and support. With user-friendly
features and a wealth of resources, we're confident that this site will become
an invaluable tool for anyone looking to maximize the potential of Docusign. We
look forward to building a thriving community of users and experts who can share
knowledge and ideas. Some of the key features of our community site: Discussion
Forums - find answers, ask and answer questions, and share experiences with
others in the community. Community Lounge - introduce yourself and get to know
the rest of the community. Group Pages - join the “Community Club” or “Docusign
Developers” group to stay up-to-date on community posts from our internal
Docusign experts. Earn Badges - help others by answering questions to decorate
your community profile with badges. Virtual Events - register and attend where
Docusign experts will be providing insights, tips, and guidance on a variety of
topics. FAQs Page: contains answers to the most frequently asked questions and
solutions to common issues in our community and in getting started with
Docusign. All these resources are easily accessible through our intuitive and
user-friendly interface, which makes it a breeze to find what you need. So feel
free to explore, ask questions, and join the conversation! Please join me in
welcoming Tanya Faddoul, Vice President, Growth, who has a few words to share
about the exciting journey ahead. Welcome to the heart of innovation and
collaboration: The Docusign Community ! As we open our virtual doors, we invite
you to explore a space that transcends the virtual realm – a place where the
power of Docusign transforms not just transactions but the way we collaborate,
inspire, and succeed. Whether you’re a seasoned Docusign pro or just starting
your journey with our products, your insights and shared experiences are the
building blocks of this community, shaping it into a reservoir of knowledge and
camaraderie. Engage in conversations, share your ideas, and collectively elevate
the Docusign experience. This is more than a community; it's a collaborative
ecosystem where your voice matters, and together, we amplify the impact of our
digital endeavors. Thank you for being a part of this exciting chapter of our
Docusign story! We can't wait to see the incredible journey we'll embark on
together toward a more connected and streamlined world. We can't wait to see all
the incredible things we'll achieve together. And this is just the beginning!
Subscribe to the Community Announcements page to be notified whenever the
community team makes an announcement. - Gabriel Hollandsworth Community Program
Manager

6 months ago
19280

ANNOUNCING: IAM IN THE AM!

16 days ago
710
Member Highlight

CUSTOMER SPOTLIGHT: DAVID SCHMITZ

19 days ago
1040
docusign university

GET DOCUSIGN CERTIFIED!

D
5 months ago
6270

CREATE ESIGNATURE WORKFLOWS WITH OUR TEMPLATE LIBRARY

Get Started

* Recent activity
* Answer questions
* Categories

OspreyNewcomer
asked in Signing

USERS UNABLE TO SIGN AGREEMENTS UNDER OUR DOMAIN

Hello, My organization is locked out from signing 3rd party documents after our
enterprise account contract expired. When logging in to sign an agreement, they
are met with a SAML SSO login error or if they attempt to create an account
under our domain they get a generic error message. (Screenshots below) We have
already deleted the Docusign Enterprise SAML App on the Azure side and removing
the TXT record from our DNS record. This was done when we originally claimed our
domain for Docusign use. After reviewing documentation, we believe our account
was never closed out correctly. We never withdrew the claim to our domain,
unchecked Prevent unmanaged signups, or unchecked required SSO login with our
Identity provider (Azure AD). Since our account is closed out we cannot login to
change these settings retroactively. Now our domain is associated with a closed
out account that cannot be logged into and docusign support has only provided
generic answers about disabling SSO and contacting IT

04
O

3 minutes ago
R

rnrUGLNewcomer
asked in Sending

MULITPLE SIGNATURES/ EMAILS

Good afternoon, Is there a option that i can send out a docusign form to over
300 email addresses. its a document i need them all to individually sign,
instead of sending the form out 1 by 1?

29 minutes ago
mshealyNew Voice
asked in Sending

EMAIL FROM CHANGE

The erp needs an esig document to be sent from xx@clexxon.xx and not a docusign
email when something needs to be signed for this specific document. Is there a
way to do this in esig?I was reading as I have attached a link to that a
subdomain can be created to allow for it to come from that address. current demo
signature requests come from "DocuSign Demo System <dse_demo@docusign.net>".
looks like according to the documentation attached that it would be called
exxx@docusign.cxx.xx, which isn't a real email. Any ideas on how this can be
done?
https://support.docusign.com/s/document-item?_gl=1*14f8wu5*_gcl_au*MTE1ODc3OTc5Ny4xNzE2[…]=rrf1583359212854&topicId=kpy1624481491369.html&_LANG=enus

32 minutes ago
J

Jordan.SNewcomer
asked in Sending

REMINDER NOTIFICATIONS FOR ENVELOPES THAT EXPIRE IN 24HRS

Hello, Our organization has use cases where we want to send envelopes that
expire 24hrs from the time they are sent, and we are trying to see if/how many
times we can notify the recipient within that 24 hour time window. Currently I
see that the expiration alerts and signing reminders work off of days. Does
anyone know of a way to have a 24hr expiration on an envelope and be able to
send reminder notifications within that time window? In this example below, if
we want the envelope to expire tomorrow we would set the expiration value to 0.
In doing so, we I assume we couldn’t use a value like 0.2 for reminder
notifications (which in theory would be sending a reminder every 4-5 hours)
since that would be greater than 0. Are we confined to using days for reminder
notifications and expiration alerts, or is there a way around this? Thanks for
the help.

01
A
1 hour ago
W

WillieNewcomer
asked in Signing

SIGNATURE FAINT

Docs signed but signature is very light and hard to see. Can I fix this.

1 hour ago
R

Rguynes2405Newcomer
asked in Signing

ACCESSING DOCUMENT SENT VIA EMAIL.

I was sent a document to sign and I get to the email and click button that says
“review document” and I’m sent to a website that says “the envelope is not
accessible at this time. The envelope may have been recalled by the sender or
require additional processing Additionally, the recipient may have failed
authentication” what am I supposed to do to be able to sign and download
document?

1 hour ago
M

Melanie HerholdtNewcomer
asked in Signing

LANGUAGE ISSUE

Hello, I have been having an issue with the language that my manager receives
communication from DocuSign in. I send the document to my manager in English,
not using a template, ensuring the language is in English. But she receives it
in Croatian. When anyone else sends it to her she also receives it in Croatian.
When I looked at her preferences, her language is set to English. Please can you
assist. Many thanks.

1 hour ago
S

ser60Newcomer
asked in Templates

FORMAT A DATE CALCULATED BY FORMULA

I need to calculate and display a date 30 months from the date signed. In my
template, I have created a date signed field and called it policy_period_from. I
have created a formula field with the following formula: AddMonths(
[policy_period_from] ,30) This is displaying in numerical UK date format
(dd/mm/yyyy) but we are sending this particular doc to our US customers so it
either needs to be in US format (mm/dd/yyyy) or be in a format that can’t be
misinterpreted in the US (e.g. dd MMM yyyy, i.e. 30 Nov 2026). How can I achieve
this?

03
S

1 hour ago
D

dovevivoNewcomer
asked in Configuration

ENABLE PDF/A CONVERSION AND COMPLIANCE

I want to enable “Enable PDF/A Conversion and Compliance” in my account.
Tecnical support told me that is a separate option and i have to buy it, but not
any commercial Docusign contact me after a week. Someone know how to have a
commercial contact in docusign or, more or less, how much does it costs? thanks

01
N

1 hour ago
Z

Zestec01Newcomer
asked in Docusign Admin

HOW DO I CHANGE MY ACCOUNT EMAIL?

How do I change my account email? I have followed the instructions below several
times, but no verification code is coming through, I have checked my junk folder
for the code but there is nothing. Please could you offer some assistance, thank
you. To change your email address Log in to your DocuSign account. Click your
profile image in the upper-right corner and select Manage Profile. On the My
Profile site, on the PERSONAL tab, click the arrow next to your email address.
On the Change DocuSign Email Address page, enter your new address and click
CONTINUE. A message is sent to your old email address informing you about the
change of email request. Another message is sent to your new email address with
a link for you to confirm the change. Log out of your DocuSign account. From the
new email account, in the confirm message, click the CONFIRM link and follow the
directions. Once you confirm the change, your email is updated and the changes
apply to all future envelopes and notifications.

00
Z

2 hours ago
Show More
O

OspreyNewcomer
asked in Signing

USERS UNABLE TO SIGN AGREEMENTS UNDER OUR DOMAIN

04
O

3 minutes ago
R

rnrUGLNewcomer
asked in Sending

MULITPLE SIGNATURES/ EMAILS

Good afternoon, Is there a option that i can send out a docusign form to over
300 email addresses. its a document i need them all to individually sign,
instead of sending the form out 1 by 1?

29 minutes ago
mshealyNew Voice
asked in Sending

EMAIL FROM CHANGE

32 minutes ago
J

Jordan.SNewcomer
asked in Sending

REMINDER NOTIFICATIONS FOR ENVELOPES THAT EXPIRE IN 24HRS

01
A
1 hour ago
W

WillieNewcomer
asked in Signing

SIGNATURE FAINT

Docs signed but signature is very light and hard to see. Can I fix this.

1 hour ago
R

Rguynes2405Newcomer
asked in Signing

ACCESSING DOCUMENT SENT VIA EMAIL.

1 hour ago
M

Melanie HerholdtNewcomer
asked in Signing

LANGUAGE ISSUE

1 hour ago
S

ser60Newcomer
asked in Templates

FORMAT A DATE CALCULATED BY FORMULA

03
S

1 hour ago
D

dovevivoNewcomer
asked in Configuration

ENABLE PDF/A CONVERSION AND COMPLIANCE

01
N

1 hour ago
Z

Zestec01Newcomer
asked in Docusign Admin

HOW DO I CHANGE MY ACCOUNT EMAIL?

00
Z

2 hours ago
Show More

WHAT'S NEW

Docusign product updates, featured members and more.

COMMUNITY ANNOUNCEMENTS

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COMMUNITY LOUNGE

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Ask questions, share knowledge, and get help from other developers as well as
our support team.

ESIGNATURE API

* 58 Topics
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* 6 Topics
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MAESTRO API

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* 9 Topics
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* 6 Topics
* 14 Replies

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* 23 Topics
* 47 Replies

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* 9 Topics
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* 5 Topics
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* 34 Topics
* 50 Replies

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Have Docusign Integration questions? Look no further.

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* 5 Topics
* 5 Replies

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* 5 Topics
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* 5 Topics
* 5 Replies

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* 14 Topics
* 24 Replies

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* 31 Topics
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COMMUNITY FAQ CENTER

Guides and resources for using the Docusign Community site

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* 7 Topics
* 0 Replies

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LEADERBOARD

* Week
* All Time

1
D

David.Schmitz

5 points

2
JohnSantos

5 points

3
neethujkp

4 points

4
L

Lavi Bhardwaj

4 points

5
Pawan Gangwani

3 points

Show Full Leaderboard
1
D

David.Schmitz

1702 points

2
JohnSantos

712 points

3
Justin Jiang

267 points

4
Robert Jackson

159 points

5
neethujkp

157 points

Show Full Leaderboard

BADGE WINNERS

* Jordan.Shas earned the badge 1st Question Posted
* nathaly.mongehas earned the badge 75th Best Answer
* ser60has earned the badge 1st Reply Posted
* Melanie Herholdthas earned the badge 1st Question Posted

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community.docusign.com Open in urlscan Pro 2600:9000:223f:7600:13:66a6:ae40:93a1 Public Scan

Form analysis 2 forms found in the DOM

GET /search/index

Name: forgotPassword — POST /member/forgotPassword

Text Content

community.docusign.com Open in urlscan Pro
2600:9000:223f:7600:13:66a6:ae40:93a1 Public Scan

Form analysis
2 forms found in the DOM