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www.ups.com Open in urlscan Pro
23.47.213.175  Public Scan

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Submitted URL: https://www.ups.com/one-to-one/forgot?loc=en_US
Effective URL: https://www.ups.com/lasso/forgot?loc=en_US
Submission: On August 09 via manual from US — Scanned from DE

Form analysis 3 forms found in the DOM

POST /us/en/SearchResults.page

<form id="ups-header_search-mob" method="post" data-action="/us/en/SearchResults.page" action="/us/en/SearchResults.page" role="search" aria-labelledby="ups-mobSearch_btn" class="hide" data-track="https://wwwapps.ups.com/WebTracking/track?loc=en_US"
  data-svp-track="/mobile/track?loc=en_US#Track">
  <div class="ups-input_wrap">
    <label for="ups-search-mob" class="ups-readerTxt">Track a package or search</label>
    <input type="search" name="ups-search-mob" id="ups-search-mob" placeholder="Track a package or search" class="ui-autocomplete-input" autocomplete="off">
    <input type="hidden" name="HTMLVersion" value="5.0">
    <input type="hidden" name="loc" value="en_US">
    <input type="hidden" name="trackNums" class="ups-trackSearch_header">
    <input value="Track" name="track.x" type="hidden">
    <button class="ups-cta" type="submit" id="ups-mainNav_search_mob"><span class="icon" aria-hidden="true"></span><span class="ups-readerTxt"></span>Search</button>
    <button class="ups-cta close" type="button"><span class="icon" aria-hidden="true"><span class="ups-readerTxt">Close</span></span>x</button>
  </div>
</form>

POST /us/en/SearchResults.page

<form id="ups-header_search" class="ups-width_expand ups-hide_nav" method="post" action="/us/en/SearchResults.page" data-action="/us/en/SearchResults.page" role="search" data-track="https://wwwapps.ups.com/WebTracking/track?loc=en_US"
  data-svp-track="/mobile/track?loc=en_US#Track">
  <label for="ups-mainNav-search" class="ups-readerTxt">Track a package or search</label>
  <input id="ups-mainNav-search" type="search" name="ups-search" class="ups-expand_search_input ui-autocomplete-input" placeholder="Track a package or search" autocomplete="off">
  <input type="hidden" name="HTMLVersion" value="5.0">
  <input type="hidden" name="loc" value="en_US">
  <input type="hidden" name="trackNums" class="ups-trackSearch_header">
  <input value="Track" name="track.x" type="hidden">
  <button id="ups-mainNav_search_submit" class="ups-header_search_submit" type="submit" data-content-block-id="M1" data-event-id="21"><i class="ups-icon-search" aria-hidden="true"></i><span class="ups-readerTxt">Search</span></button>
  <button id="ups-header_search-close" class="ups-header_search_close" type="button" data-content-block-id="M1" data-event-id="21"><i class="ups-icon-x" aria-hidden="true"></i><span class="ups-readerTxt">Close</span></button>
</form>

Name: ForgotAction — POST /lasso/forgot

<form name="ForgotAction" class="ups-form_wrap" action="/lasso/forgot" method="post" data-form-initialized="true">
  <input type="hidden" id="CSRFToken" name="CSRFToken" value="6613caa0bf8b402c37578e2edb08698c"> <!-- BEGIN LOGIN CONTENT -->
  <!-- ************************************************************************************ -->
  <!-- A04 Page Level Required Message                                                      -->
  <!-- ************************************************************************************ -->
  <input type="hidden" name="ioBlackBox" id="ioBlackBox"
    value="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">
  <input type="hidden" name="ioElapsedTime" id="ioElapsedTime" value="435">
  <script language="JavaScript">
    // basic configuration for ioBegin
    var io_operation = "ioBegin";
    var io_bbout_element_id = "ioBlackBox"; // id of hidden field in form
    // configure parameters to eliminate prompts to user
    var io_install_flash = false; // do not prompt to install Flash
    var io_install_stm = true; // install ActiveX...
    var io_exclude_stm = 12; // ...unless prompt is required
    var io_install_stm_error_handler = ""; // do nothing on ActiveX error
    var bb = document.getElementById("ioBlackBox");
    var bb_contents = "",
      bb_min_time = 400,
      bb_max_time = 5000,
      bb_time_incr = 50,
      bb_max_upd_time = 250,
      start_time = (new Date()).getTime(),
      bb_update_time = start_time;

    function waitforbb() {
      var current_time = (new Date()).getTime();
      var elapsed_time = current_time - start_time;
      if (bb.value !== bb_contents) {
        bb_contents = bb.value;
        bb_update_time = current_time;
      }
      if ((elapsed_time < bb_min_time) || (((bb_contents === "") || (current_time - bb_update_time < bb_max_upd_time)) && (elapsed_time < bb_max_time))) {
        setTimeout(function(thisObj) {
          waitforbb();
        }, bb_time_incr, this);
        return;
      }
      document.getElementById("ioElapsedTime").value = elapsed_time;
    }
  </script>
  <script language="JavaScript" src="https://mpsnare.iesnare.com/snare.js"></script>
  <script language="Javascript">
    waitforbb();
  </script>
  <input type="hidden" name="loc" value="en_US">
  <input type="hidden" name="returnto" value="null">
  <input type="hidden" name="loc" value="en_US">
  <!-- documentation ../source/module/A04_page_level_required_message.hbs -->
  <!-- Error Message -->
  <div class="" id="error_list" style="display: none">
    <h3 class="ups-invalid_color-list ups-error_alert-list">
      <span class="icon ups-icon-exclamation" aria-hidden="true"></span> Please correct the following errors:
    </h3>
    <ul class="ups-icons-error">
      <li id="uidError" class=""><a href="javascript:document.getElementById('uid_email').focus();" class="ups-invalid_color"> Username <span class="ups-readerTxt">
								field
						</span>
					</a> is required</li>
      <li id="emailError" class=""><a href="javascript:document.getElementById('regead_email').focus();" class="ups-invalid_color"> Registered Email Address <span class="ups-readerTxt">
								field
						</span>
					</a> is required</li>
    </ul>
  </div>
  <div class="" id="error_list2" style="display: none">
    <h3 class="ups-invalid_color-list ups-error_alert-list">
      <span class="icon ups-icon-exclamation" aria-hidden="true"></span> Please correct the following errors:
    </h3>
    <ul class="ups-icons-error">
      <li id="email2Error" class=""><a href="javascript:document.getElementById('regead2_email').focus();" class="ups-invalid_color"> Registered Email Address <span class="ups-readerTxt">
								field
						</span>
					</a> is required</li>
    </ul>
  </div>
  <div class="ups-component ups-card-component">
    <div class="card-deck">
      <div class="card ups-card ups-card_static">
        <div class="card-body">
          <h2>Password Reset</h2>
          <p>Forgot your password? Let's get you a new one. Enter your email address and username to get started.</p>
          <div id="uid_emailInput" class="ups-form_group ups-input ups-form_required">
            <div class="ups-text_wrapper ups-input_wrapper">
              <label for="uid_email" class="ups-form_label"> Username </label>
              <input type="text" id="uid_email" name="userID" maxlength="16" class="ups-form_input ups-has_showhide_icon" onkeypress="return submitenter(event)">
            </div>
            <p class="ups-formError" id="lassoEmailUsername_error">
              <span class="icon ups-icon-exception"></span> Error: <span>Username is required</span>
            </p>
          </div>
          <div id="regead_emailInput" class="ups-form_group ups-input ups-form_required">
            <div class="ups-text_wrapper ups-input_wrapper">
              <label for="regead_email" class="ups-form_label"> Registered Email Address </label>
              <input type="text" id="regead_email" name="email" maxlength="50" class="ups-form_input ups-has_showhide_icon" onkeypress="return submitenter(event)">
            </div>
            <p class="ups-formError" id="lassoEmailUsername_error">
              <span class="icon ups-icon-exception"></span>
              <span> Error: Registered Email Address is required</span>
            </p>
          </div>
          <!-- begin button Group -->
          <div class="ups-form_ctaGroup">
            <button name="resetMyPassword" id="submitBtn" type="submit" class="ups-cta ups-cta_primary" onclick="return validateResetMyPasswordForm()"> Reset My Password </button>
          </div>
          <!-- end button Group -->
        </div>
      </div>
      <div class="card ups-card ups-card_static">
        <div class="card-body">
          <h2>Recover Username</h2>
          <p> Can't remember your username? No worries! Enter your email address and we'll send you a reminder. </p>
          <div id="regead2_emailInput" class="ups-form_group ups-input ups-form_required">
            <div class="ups-text_wrapper ups-input_wrapper">
              <label for="regead2_email" class="ups-form_label"> Registered Email Address </label>
              <input type="text" id="regead2_email" name="email2" maxlength="50" class="ups-form_input" onkeypress="return submitRecoverMyIDEnter(event)">
            </div>
            <p class="ups-formError" id="lassoEmailUsername_error">
              <span class="icon ups-icon-exception"></span>
              <span> Error: Registered Email Address is required</span>
            </p>
          </div>
          <div class="ups-form_ctaGroup">
            <button name="recoverMyID" id="submitRecoverMyIDBtn" type="submit" class="ups-cta ups-cta_primary" onclick="return validateRecoverMyIDForm()"> Recover My Username </button>
          </div>
        </div>
      </div>
      <!-- END LOGIN CONTENT -->
      <!-- begin button Group -->
    </div>
  </div>
  <div class="ups-group lasso_login">
    <div class="ups-form_ctaGroup">
      <button name="cancel" type="submit" class="ups-cta ups-cta_secondary">Back to Log In </button>
    </div>
  </div>
</form>

Text Content

Skip To Main Content
 * Track a package or search
 * Log in / Sign up
 * MenuClose

Track a package or search Search Closex
 * About UPSOpen the link in a new window
 * Locations
 * United States - English
    * Estados Unidos - Español
    * United States - English
   
   Select Another Country or Territory
 * Log in / Sign up

 * Shipping
   
   
   SHIPPING
   
    * Create a Shipment
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    * View Shipping History
    * Batch File Shipping
    * Packaging and Shipping Supplies
    * Manage Customer Orders
   
    * How To Ship a Package
    * How To Ship Internationally
    * How to Return a Package
    * Go to Shipping Support

 * Tracking
   
   
   TRACKING
   
    * Track a Package
    * View All Shipments
    * Manage with Quantum View
   
    * Change a Delivery
    * Go to Tracking Support

 * Business Solutions
   
   
   BUSINESS SOLUTIONS
   
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    * Start or Grow Your Business
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    * Simplify Returns

 * Support
   
   
   SUPPORT
   
    * Understand and Pay Bills
    * Manage Your Profile
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    * Contact Us
   
    * Glossary of Terms
    * Tracking Support
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    * International Tools and Resources

Track a package or search Search Close
Track a package or search



HOW CAN WE HELP?


PLEASE CORRECT THE FOLLOWING ERRORS:

 * Username field is required
 * Registered Email Address field is required


PLEASE CORRECT THE FOLLOWING ERRORS:

 * Registered Email Address field is required


PASSWORD RESET

Forgot your password? Let's get you a new one. Enter your email address and
username to get started.

Username

Error: Username is required

Registered Email Address

Error: Registered Email Address is required

Reset My Password


RECOVER USERNAME

Can't remember your username? No worries! Enter your email address and we'll
send you a reminder.

Registered Email Address

Error: Registered Email Address is required

Recover My Username
Back to Log In

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