Submitted URL: http://support.starry.com/
Effective URL: https://support.starry.com/hc/en-us
Submission: On January 07 via api from US — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 4 domains to perform 35 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.starry.com.
TLS certificate: Issued by R3 on January 1st 2024. Valid for: 3 months.
This is the only time support.starry.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 9 104.16.51.111 13335 (CLOUDFLAR...)
8 104.18.70.113 13335 (CLOUDFLAR...)
9 104.18.72.113 13335 (CLOUDFLAR...)
5 18.173.154.116 16509 (AMAZON-02)
1 18.239.83.56 16509 (AMAZON-02)
7 108.138.36.18 16509 (AMAZON-02)
35 7
Apex Domain
Subdomains
Transfer
17 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3600
p23.zdassets.com — Cisco Umbrella Rank: 67406
theme.zdassets.com — Cisco Umbrella Rank: 16921
970 KB
13 ada.support
static.ada.support — Cisco Umbrella Rank: 16082
rollout.ada.support — Cisco Umbrella Rank: 15913
starry.ada.support
371 KB
8 starry.com
support.starry.com
17 KB
1 zendesk.com
starry.zendesk.com
907 B
35 4
Domain Requested by
8 static.zdassets.com support.starry.com
static.zdassets.com
8 support.starry.com 4 redirects static.zdassets.com
support.starry.com
7 starry.ada.support static.ada.support
starry.ada.support
7 theme.zdassets.com support.starry.com
p23.zdassets.com
5 static.ada.support support.starry.com
static.ada.support
2 p23.zdassets.com support.starry.com
1 rollout.ada.support static.ada.support
1 starry.zendesk.com 1 redirects
35 8

This site contains links to these domains. Also see Links.

Domain
starry.com
Subject Issuer Validity Valid
support.starry.com
R3
2024-01-01 -
2024-03-31
3 months crt.sh
zdassets.com
E1
2024-01-04 -
2024-04-03
3 months crt.sh
*.ada.support
Amazon RSA 2048 M02
2023-12-01 -
2024-12-29
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.starry.com/hc/en-us
Frame ID: 66A11F50561C4A32D59FE3711A37E9FE
Requests: 25 HTTP requests in this frame

Frame: https://support.starry.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/74bd6362/main.js
Frame ID: 895D759244AF4CE09CEBCED8ED846996
Requests: 2 HTTP requests in this frame

Frame: https://starry.ada.support/embed/x-storage/b0e29e3/index.html
Frame ID: 12187A6A7DD1AC37DF97643668AD4FAA
Requests: 3 HTTP requests in this frame

Frame: https://starry.ada.support/embed/button/b0e29e3/index.html
Frame ID: 67AF5028317C8EFE084AAAEFE2A87039
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Starry Support

Page URL History Show full URLs

  1. http://support.starry.com/ HTTP 301
    https://support.starry.com/ HTTP 302
    https://support.starry.com/hc HTTP 301
    https://support.starry.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

35
Requests

91 %
HTTPS

0 %
IPv6

4
Domains

8
Subdomains

7
IPs

2
Countries

1355 kB
Transfer

2530 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.starry.com/ HTTP 301
    https://support.starry.com/ HTTP 302
    https://support.starry.com/hc HTTP 301
    https://support.starry.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://starry.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js
Request Chain 24
  • https://support.starry.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.starry.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/74bd6362/main.js

35 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.starry.com/hc/
Redirect Chain
  • http://support.starry.com/
  • https://support.starry.com/
  • https://support.starry.com/hc
  • https://support.starry.com/hc/en-us
51 KB
10 KB
Document
General
Full URL
https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2f9f0903561b904aff707e30438dd89afcf0328b510512f81e6c31a439d0a1ef
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
841e3b573e013528-WAW
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sun, 07 Jan 2024 18:23:25 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept, Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
8403d2e492c935ae-WAW
x-runtime
0.120974
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-7cf9567776-nsctg
x-zendesk-processed-host-header
support.starry.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
841e3b5468453528-WAW
content-language
en-us
content-type
text/html; charset=utf-8
date
Sun, 07 Jan 2024 18:23:25 GMT
location
https://support.starry.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
841e3b5468453528-WAW
x-runtime
0.033732
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-746c9ffd84-fk6qz
x-zendesk-processed-host-header
support.starry.com
application-f897d93bd06b67f136ea5da710f56464.css
static.zdassets.com/hc/assets/
50 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-f897d93bd06b67f136ea5da710f56464.css
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9ad448d0d9672487a2d7821e7c12b092282eb14c395bfcda618d3bc671d9184b
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.starry.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Sun, 07 Jan 2024 18:23:25 GMT
x-amz-version-id
Kcd0ggzQYIDH8bp_13djh9ZxXHgxNUkg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
BNRWM028D6MMYCNM
age
367517
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
KeNUce3WFeHKWp5EIIa03NeoOvCxWUrpWqRTiBGLzoMTQw3PQ+kjkoCDuaQZqhk1Xmy8Zsw+Gks=
last-modified
Wed, 13 Dec 2023 12:14:55 GMT
server
cloudflare
etag
W/"3971b5e792f22d425667124dace193d6"
vary
Accept-Encoding
report-to
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content-type
text/css
cache-control
public, max-age=604800
cf-ray
841e3b5a281570c2-WAW
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/
9 KB
3 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.starry.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Sun, 07 Jan 2024 18:23:25 GMT
x-amz-version-id
jTGUrqWkuFHwNoYn1Yt15_2Fvm6MgQq1
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
N44VCW3BGA2SSRN3
age
473479
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
oHr60DQshqRQeaF6CPL+xsiqxkieEvVJ+ZeI9wrVkq2cRtSeWaZPqcTAc14ow/pMcGiKGjz1uQ0=
last-modified
Wed, 29 Nov 2023 09:22:20 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=4g%2Bg4SBje0te3MrE2xmsrDrbxPi02idVhVDMS00Ik4OUIrNTfuFaNEN3%2F5coHxZUp11%2F0QBcICpCdXeZ7j9IJfWL6IzKIyGTTrpPhUFx5ikhn5a8zKWSDoy2seue8vm9%2BWdSkso%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
841e3b5a281770c2-WAW
style.css
p23.zdassets.com/hc/theming_assets/888768/754878/
34 KB
9 KB
Stylesheet
General
Full URL
https://p23.zdassets.com/hc/theming_assets/888768/754878/style.css?digest=20266603985943
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2cc4d513b407ab3bf952054dc19f40bae02084ddeaea55274fc1b79c12cca770
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.starry.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Sun, 07 Jan 2024 18:23:25 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
11398
x-zendesk-origin-server
app-server-5878c56c6b-68h98
protocol
HTTP/1.1 always
x-request-id
83f54f6a6e665a41-IAD
x-ua-compatible
IE=edge
x-runtime
0.016083
server
cloudflare
etag
W/"2cc4d513b407ab3bf952054dc19f40ba"
vary
Accept-Encoding
report-to
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content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p23.zdassets.com
cf-ray
841e3b5a2d1034ee-WAW
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
90 KB
33 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.starry.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Sun, 07 Jan 2024 18:23:25 GMT
x-amz-version-id
yrsprfGwrKJ_AtGwgk3ZjIzERQb48E__
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
ESA2ATAWTX8AK3H7
age
471298
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
sQBTnprI0u5pMjAJIZmTf8rHzFjKtged1v89KFQcfb/cu/l0Gqff3+NbCqCtUIDDHJQPmlcreilYui4MVpZOBg==
last-modified
Fri, 01 Dec 2023 11:10:51 GMT
server
cloudflare
etag
W/"06821d0f1e25137c2297502c6ced525d"
vary
Accept-Encoding
report-to
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content-type
application/javascript
cache-control
public, max-age=604800
cf-ray
841e3b5a281970c2-WAW
embed2.js
static.ada.support/
6 KB
3 KB
Script
General
Full URL
https://static.ada.support/embed2.js
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.116 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-116.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9191f967ad46d21548319754d2c5357d32dd3d2061bfade9f4d8ef77edfdc476
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.starry.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

x-amz-version-id
KgI4hTVIBNEibXglVR3UV3ob0dZnvBrZ
content-encoding
gzip
via
1.1 2dd902cd86ee8f22d66046533880d3e8.cloudfront.net (CloudFront)
date
Sun, 07 Jan 2024 10:14:32 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
29338
x-amz-cf-pop
MUC50-P3
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Tue, 07 Nov 2023 14:05:46 GMT
server
AmazonS3
etag
W/"2d160b64ffb01229b42a64129e51af9d"
access-control-max-age
3000
access-control-allow-methods
GET, HEAD
content-type
text/javascript
access-control-allow-origin
*
access-control-expose-headers
ETag
cache-control
max-age: 300
vary
Accept-Encoding
x-amz-cf-id
OkTZV5kZtJMmcHOGMNaW5CWVtX09rFv2rooLm63bmLUWmVy-8bfZ9g==
script.js
p23.zdassets.com/hc/theming_assets/888768/754878/
2 KB
1 KB
Script
General
Full URL
https://p23.zdassets.com/hc/theming_assets/888768/754878/script.js?digest=20266603985943
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4111861e5204d285e5b57f076373c6055f9b9e4dfc266bb642795aeddc2602ab
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.starry.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.129 Safari/537.36

Response headers

date
Sun, 07 Jan 2024 18:23:25 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
11398
x-zendesk-origin-server
app-server-5878c56c6b-dhp4g
protocol
HTTP/1.1 always
x-request-id
83f54f6a6e695a41-IAD
x-ua-compatible
IE=edge
x-runtime
0.014816
server
cloudflare
etag
W/"4111861e5204d285e5b57f076373c605"
vary
Accept, Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=FdyqphDm48%2FWY4PSAKtDSJn2SQuH%2BJ6zNplzVJxqarxChqnrPkLoBNq6%2FEeDJo9qIvkM%2BwyFNJoyRysKJy4hNsDrihz46Fpncekr400oVMMcRijDQf5Z8c5gZYdy0LnC4V4%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p23.zdassets.com
cf-ray
841e3b5a2d1534ee-WAW
f350ab6251e911bfb3f728e0564130648e2d45cd.png
theme.zdassets.com/theme_assets/888768/
9 KB
10 KB
Image
General
Full URL
https://theme.zdassets.com/theme_assets/888768/f350ab6251e911bfb3f728e0564130648e2d45cd.png
Requested by
Host: support.starry.com
URL: https://support.starry.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bac5891257fb92a8e1b2c6f9b6e350d7e71ba810b33ef66ea425645657357bf1
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
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Request headers

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Response headers

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etag
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server
AmazonS3
etag
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Security Headers
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Request headers

accept-language
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Response headers

x-amz-version-id
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server
AmazonS3
etag
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Response headers

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strict-transport-security
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server
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TLS 1.3, , AES_128_GCM
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Request headers

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Response headers

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Protocol
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TLS 1.3, , AES_128_GCM
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108.138.36.18 , United States, ASN16509 (AMAZON-02, US),
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Request headers

accept-language
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Referer
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Response headers

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server
AmazonS3
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Full URL
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Protocol
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Request headers

accept-language
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Response headers

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content-encoding
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via
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date
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content-security-policy
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age
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x-amz-cf-pop
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x-amz-server-side-encryption
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strict-transport-security
max-age=63072000; includeSubdomains; preload
x-cache
Hit from cloudfront
last-modified
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server
AmazonS3
etag
W/"82bcfda5eeb192f33f60c4a3032b62d3"
access-control-max-age
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access-control-allow-methods
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content-type
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access-control-allow-origin
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access-control-expose-headers
ETag
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Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture function| $ function| jQuery string| __AdaEmbedLoaderVersion boolean| __AdaEmbedLoaderScriptLoaded object| adaEmbed object| I18N object| __SENTRY__ boolean| __AdaEmbedLoaded object| Zendesk object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime object| I18n

6 Cookies

Domain/Path Name / Value
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Value: 43516ac3bc4943b381d59eb504a53de936ba3bff-1704651804
.support.starry.com/ Name: _cfuvid
Value: S.4zlbYRCV6CjliHOyfP.rbI2qpROGTYDrKprJHtyks-1704651804488-0-604800000
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Value: bjVmcHRhNk5iNEsvejVrNEhtUTJTRk1ncm1adVp5Qno3RE40UUM2bXEzQ01WZCtubXJLR090dmUvYTE1K25sVmw0MGZUUk5BUFNXQStEclVVZlBZZnc9PS0tRWtVM1V0NTNGQWxuSjhpZmJvVTB5QT09--a4c715d8b7266bc1d1b5ba7261dbff5ecc809f3b
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Value: c115fe4627da249b266789ac65e385db41a812cd-1704651806
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Value: WQNzVQiMbZu3hAwvqI7azl9EbUqZnFwa2qv7tdsRqfI-1704651806170-0-604800000
.support.starry.com/ Name: cf_clearance
Value: Z.CWGIrKKv0UOnfW3iyHVcYk7jmZ7BwqyOt0BsyRg64-1704651806-0-2-be48451b.4141a7bd.e9491afb-0.2.1704651806

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

p23.zdassets.com
rollout.ada.support
starry.ada.support
starry.zendesk.com
static.ada.support
static.zdassets.com
support.starry.com
theme.zdassets.com
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104.18.72.113
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