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      <option value="5">The issue took too long to resolve</option>
      <option value="8">The agent's attitude is unsatisfactory</option>
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Text Content

D & S SF - ACTIVITY STATEMENTS (#443271)

Su Bai
Assigned agent
How would you rate the support you received?
Good, I'm satisfied Good Bad, I'm unsatisfied Bad
What is the main reason you are unsatisfied? The issue was not resolved The
agent's knowledge is unsatisfactory The issue took too long to resolve The
agent's attitude is unsatisfactory The product does not perform as expected Some
other reason
Add a comment about the quality of support you received (optional):
Update
30 November 2022 at 12:25

Hi Ken,
 
Thank you for contacting Class.
 
Below are the details of our phone conversation for your reference. I hope you
find everything in order.
 
 
Business / Fund Link: D & S SF
 
 
Query: No link available with the BAS list as screenshot indicated.
 

 
 
Recommended Solution: Confirmed with technical team, as those Activity
Statements are BAS-G, which is not supported by Class. Please refer to this User
Guide for more information: Type of BAS/IAS Supported
 
You may need to manual lodge those BAS-G via the ATO portal.
 

 
If this functionality is important to you, please consider raising an
enhancement request in the below link. It will help our product team prioritise
the product road map to serve you better.
 
https://support.class.com.au/hc/en-au/articles/360001429375-Product-Feedback
 
We hope this has answered your query.
 
Should you still have issues relating to the above, please feel free to respond
to this ticket.
 
 
 
Please note that any information expressed in this email is of a general nature
only and should not be construed as financial or tax advice, as we have not
taken into account your financial needs or circumstances. You should consider
any information in light of your own circumstances, or seek your own personal
advice.






 

Kind regards,

 

Su Bai, Customer Service Consultant

P: 1300 851 057

E: support@class.com.au | info@nowinfinity.com.au