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Submitted URL: https://r.devicesforteams.co.uk/mk/cl/f/sh/WCPzyXJTZ7Xt1Epq1TylKy7JvGNXfkXN/DTkW4osR4Adu
Effective URL: https://uk.trustpilot.com/review/www.hardsoftcomputers.co.uk?utm_medium=Trustbox&utm_source=EmailNewsletter1
Submission: On April 02 via api from IE — Scanned from FR
Effective URL: https://uk.trustpilot.com/review/www.hardsoftcomputers.co.uk?utm_medium=Trustbox&utm_source=EmailNewsletter1
Submission: On April 02 via api from IE — Scanned from FR
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SUGGESTED COMPANIES ENTERPRISE TRAINING SCHOOL, INC. etrainingschool.com•813 reviews 4.8 TOTALJOBS www.totaljobs.com•5K reviews 4.8 BEST CORPORATE EVENTS & TEAMBUILDING bestcorporateevents.com•1.1K reviews 4.9 CategoriesBlogLog inFor businesses For businesses -------------------------------------------------------------------------------- Log inCategoriesBlog Looks like you’re in France. Go to the French Trustpilot site 1. 2. Electronics & Technology 3. Computers & Phones 4. Computer Hardware Company 5. HardSoft - Devices for Teams OverviewReviewsAbout HARDSOFT - DEVICES FOR TEAMS REVIEWS 1,155 • Excellent 4.9 VERIFIED COMPANY In the Computer Hardware Company category www.hardsoftcomputers.co.uk Visit this website www.hardsoftcomputers.co.uk Write a review COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 2 out of 3 negative reviews Replies to negative reviews in < 24 hours Profile and reviews have been merged WRITE A REVIEW REVIEWS4.9 1,155 total 5-star 92% 4-star 5% 3-star <1% 2-star <1% 1-star 1% -------------------------------------------------------------------------------- Filter SORT: Most relevant SK S K 6 reviews GB -------------------------------------------------------------------------------- 7 days ago CUSTOMER SERVICES We have been with Hardsoft for a sometime now and their customer support team has been more than helpful. We never needed to complain as everything is done correctly by them and always make sure Date of experience: 26 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 7 days ago Thank you for the review! We are thrilled to hear that you we were helpful and that you have been using us for a long time now! We will make sure to let the team know about your review! Read 4 more reviews about HardSoft - Devices for Teams GM George Markham 1 review GB -------------------------------------------------------------------------------- 21 Mar 2024 FANTASTIC PRODUCTS & EXCELLENT SERVICE. Fantastic products & Excellent Service. Can't recommend highly enough, my Dell screen stopped working last week, quick call and email with the team at Hardsoft and the device was collected next day, repaired and back to me earlier than expected. Working perfectly once again. Thanks team! Keep up the good work. Date of experience: 14 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 22 Mar 2024 Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our products and service. Our team at Hardsoft is dedicated to providing top-notch support and timely solutions for our customers, so it's fantastic to know that we could swiftly address the issue with your Dell screen and have it back to you in working order ahead of schedule. SB Sarah Barrett 1 review GB -------------------------------------------------------------------------------- 20 Mar 2024 WE HAVE BEEN WITH HARDSOFT SINCE 1998… We have been with Hardsoft since 1998 and don't plan on moving. Recently Rick as worked on my MacBook remotely to resolve some serious issues for many hours, but suggested it needed an office visit. Jakob spent 2 hours and resolved every concern. At every stage Jakob let me check his work to confirm I was happy with it. Brilliant job and well done. Thank you. Date of experience: 20 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 20 Mar 2024 Thank you for your feedback! We're thrilled to hear about your positive experience with our team. Providing excellent service and resolving issues efficiently is always our top priority. We greatly appreciate your loyalty and trust in Hardsoft since 1998. Rest assured, we're committed to maintaining this level of quality service for years to come. If you ever need assistance in the future, don't hesitate to reach out. Thank you once again for choosing Hardsoft! Nigel McKee 1 review GB -------------------------------------------------------------------------------- 18 Mar 2024 FANTASTIC SERVICE We ordered new iPhones for our team and couldn’t be happier with the service from Alfie and the team at Hardsoft! Competitive prices, helpful staff and quick delivery. Definitely give these guys a shout rather than going through a mobile network Date of experience: 18 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 18 Mar 2024 Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team at Hardsoft, especially Alfie. Providing competitive prices, helpful assistance, and speedy delivery are top priorities for us, and we're glad to see that reflected in your satisfaction. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you and your team again in the future! JC Jackson Clark 2 reviews GB -------------------------------------------------------------------------------- 19 Mar 2024 Verified DELIGHTED WITH THE WHOLE EXPERIENCE We've just ordered our first business laptops through them. Really REALLY impressed. Alfie our account manager is excellent. The laptops arrived quickly and are so good I've had to order them for the rest of the team. Cheaper than buying outright and with their exchange policy it means we'll always have top of the range computer equipment Date of experience: 19 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 20 Mar 2024 Thank you so much for your glowing review! We're thrilled to hear that you're impressed with our service and the quality of your new business laptops. Alfie truly is a star, and we're delighted that he provided you with excellent support. It's fantastic to know that our exchange policy has provided peace of mind and enabled you to equip your entire team with top-of-the-range computer equipment. We appreciate your business and look forward to continuing to exceed your expectations! UD Uncovered Design Studio 1 review GB -------------------------------------------------------------------------------- 21 Mar 2024 Verified OUR EXPERIENCE FROM THE BEGINNING HAS… Our experience from the beginning has been great. It is such an easy process with good communication from account managers, allowing us to just focus on growing as a business. The only negative I would have is the choice of using APC to deliver over DPD, but that's more of just a personal preference. Date of experience: 21 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 21 Mar 2024 Thank you for sharing your feedback! We're thrilled to hear that your experience with us has been positive from the start. We take great pride in providing a seamless process and clear communication through our dedicated account managers. Regarding your preference for DPD over APC for delivery, we completely understand that everyone has their own preferences. We'll certainly take note of your feedback! Thank you again for choosing us, and we look forward to continuing to support your business growth! If there's anything else we can assist you with, please don't hesitate to reach out. CS CK Signs And Display Ltd 1 review IE -------------------------------------------------------------------------------- 7 days ago Verified HAD TO PLACE ORDER TWICE BEFORE ORDER… Had to place order twice before order was accepted and had to wait a week after the order was placed to receive confirmation. No further notification was received about the order until we contacted again by email and then credit was refused and the order cancelled with a very vague explanation. Only when we queried by telephone was our order investigated and finally accepted. Review would have been lower only our previous experiences have been very good and once the problem was regognised it was dealt with very quickly and professionally by G.W. Date of experience: 26 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 6 days ago Hi Paul, Firstly, we want to extend our sincerest apologies for the inconvenience you’ve experienced with your second order. We understand how important it is to have a smooth and reliable ordering process, and it seems we fell short of those expectations this time. We are grateful for your patience and for bringing this matter to our attention. It is feedback like yours that enables us to improve and provide the service our customers deserve. We’re also pleased to hear that Grace Wells was able to assist you promptly and professionally once the issue was identified. Please rest assured that we have taken steps to resolve the issue ensuring that such an oversight does not happen again. BF Brite Futures Ltd 2 reviews GB -------------------------------------------------------------------------------- 19 Mar 2024 Verified EXTRA HARDWARE As always Hadsoft provided a top service also thanks to Vedat who is a top guy and always looks after you, as well as sorts everything in a timely manner. Date of experience: 14 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 19 Mar 2024 Thank you for the review, Mark! We are pleased that Vedat provided you with great service and was timely mannered! We will make sure to let Vedat know about your review! Read 1 more review about HardSoft - Devices for Teams CC Cliff Cooper 5 reviews GB -------------------------------------------------------------------------------- 22 Mar 2024 BRILLIANT ABBIE Abbie from Hardsoft has been brilliant and has handled the repair of our broken machine from start to finish. Excellent communication throughout. Date of experience: 22 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 22 Mar 2024 Thank you for the review, Cliff! We are thrilled to hear that Abbie has provided you with brillant service and we will make sure to let the team know about your review! Maciej Danilewicz 3 reviews GB -------------------------------------------------------------------------------- 7 Mar 2024 Verified AS ALWAYS AMAZING SERVICE AND PROMPT… As always amazing service and prompt processing of the paperwork. We've been now together for over 6 years and the service and support is fantastic. From the first contact up till now we have never even considered going with someone else. Date of experience: 04 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 8 Mar 2024 Thank you so much for your incredibly kind words! It's been a pleasure serving you for the past six years, and we truly appreciate your loyalty and trust in our services. We're delighted to hear that you've had a positive experience with our prompt paperwork processing and ongoing support. See Trustpilot reviews directly in your Google searches Get Chrome Extension MS Mr Sean Elliott 2 reviews GB -------------------------------------------------------------------------------- 13 Mar 2024 SPEEDY, FRIENDLY SERVICE I needed a new monitor for my home office to replace my broken one. A ticket was raised on Friday, on Tuesday the old monitor was collected, and on Wednesday, a shiny new monitor arrived! Super-fast, friendly service from Michelle. Date of experience: 13 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 13 Mar 2024 Thank you for the review! We are pleased that you recieved super-fast and friendly service. We will make sure to let Michelle know about your great review! MM Mick Maloney 2 reviews GB -------------------------------------------------------------------------------- 5 Mar 2024 HAVE USED HARDSOFT FOR YEARS FOR ALL… Have used Hardsoft for years for all our Mac purchases and the service has been excellent on every deal. More importantly, the after sales service is excellent - any issues they sort and the tech support is briliiant Date of experience: 04 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 5 Mar 2024 We sincerely appreciate your long-standing trust in Hardsoft for your Mac purchases. It's fantastic to hear that you've consistently experienced excellent service with every deal. Your satisfaction is our top priority, and we're thrilled to know that our after-sales service has met your expectations. NS Neil Stevenson 3 reviews GB -------------------------------------------------------------------------------- 26 Feb 2024 Verified PERSONABLE, EASY AND REWARDING As usual the ordering process was personable and easy. In fact every time we order with HardSoft it gets easier and more rewarding thanks to the online portal and awards scheme. It all just keeps getting better! Date of experience: 22 February 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 27 Feb 2024 Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that the ordering process was personable and easy for you. Our team at HardSoft is committed to providing a seamless and rewarding experience for our customers, and it's fantastic to know that our online portal and awards scheme have contributed to making your ordering process even better. Read 2 more reviews about HardSoft - Devices for Teams Mark Ormond 1 review GB -------------------------------------------------------------------------------- 20 Feb 2024 SUPER SPEEDY TURNAROUND! Tania was excellent in responding to the issues with my device. Reading the forums I thought the fix was going to be a drawn out process with the manufacturer, but actually she had it sorted within a day and a new device out later that week! Superb! Date of experience: 13 February 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 22 Feb 2024 Thank you for the review, Mark! We are thrilled to hear that Tania was excellent in responding to the issues of your device and we will make sure to let her know about your review! Mark Woollard 1 review GB -------------------------------------------------------------------------------- 24 Jan 2024 GREAT SUPPORT DURING REPAIR Its those times when things aren't going to plan that are important test of an organisation. When a key MBP stopped charging HardSoft were quickly able to provide equivalent temp replacement and arrange repair. All done in around a week with no downtime for us along with great comms from Michelle during the process. Date of experience: 17 January 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 24 Jan 2024 Thank you so much for taking the time to share your experience with us. We understand that unexpected challenges can arise, and we're delighted to have been able to swiftly address the issue with your MacBook Pro. Our team at HardSoft is committed to providing excellent service, especially in critical moments.We will make sure to let Michelle know about your review! JG Josh Gordon 1 review GB -------------------------------------------------------------------------------- 5 Mar 2024 VERY HELPFUL Michelle and Scott both very helpful in replacing a broken device. Fast turnaround with very little input from my side to get the laptop replaced. Date of experience: 04 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 5 Mar 2024 Thank you so much for taking the time to share your positive experience with Michelle and Scott. We're delighted to hear that they were able to assist you efficiently in replacing your broken device. Our team takes pride in providing excellent customer service, and it's always rewarding to know that we've met your expectations. Richard Ashling 1 review GB -------------------------------------------------------------------------------- 1 Mar 2024 TANIA Tania, was always very helpful. She provided frequent updates so I was kept informed of the ticket status/repairs at al times Date of experience: 01 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 1 Mar 2024 Thank you for the review, Tania! We are pelased Tania was very helpful and kepy your updated! We will make sure to let her know about your review! RB Richard Browning 2 reviews GB -------------------------------------------------------------------------------- 25 Mar 2024 Verified EXCELLENT SERVICE AS USUAL Excellent service as usual. I would wholeheartedly recommend Hardsoft Date of experience: 22 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 26 Mar 2024 Thank you for the review, Richard! We are pleased to hear that you reiceved excellent service and we will make sure to let the team know about your review! Tom Richardson 1 review GB -------------------------------------------------------------------------------- 6 Mar 2024 THE HARDSOFT TEAM WERE SUPER HELPFUL… The Hardsoft team were super helpful with my defective work laptop and quickly sorted out a replacement that was delivered next day. Date of experience: 05 March 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 6 Mar 2024 Thank you for the review, Tom! We are pleased that the HardSoft team were super helpful and everything was sorted. We will make sure to let the team know about your review! WP Will Partridge 6 reviews GB -------------------------------------------------------------------------------- 26 Feb 2024 Verified DAMN GOOD EFFORT FROM THE TEAM ON THIS… Damn good effort from the team on this one - a great consolidation and supply of new equipment all in one. They went above and beyond and sorted it all in a couple of days. Top job! Date of experience: 26 February 2024 -------------------------------------------------------------------------------- UsefulShare Reply from HardSoft - Devices for Teams 27 Feb 2024 Thank you for the great review, Will! We are pleased to hear that the team provided you with excellent effort! We will make sure to let the team know about your review! Previous123450Next page COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 2 out of 3 negative reviews Replies to negative reviews in < 24 hours Profile and reviews have been merged ABOUT HARDSOFT - DEVICES FOR TEAMS Information written by the company With over 35 Years of experience, we are specialists in IT leasing. we are a One-Stop solution that offers expert advice on technology and financing. We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more. It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem. HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution. Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft. Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way. Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device? If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way. -------------------------------------------------------------------------------- CONTACT * info@hardsoft.co.uk * 020 7111 1643 * * The Old Barn * CM21 9AE * Sawbridgeworth * United Kingdom -------------------------------------------------------------------------------- CATEGORIES * HardSoft - Devices for Teams is 8 out of 53 best companies in the category Computer Hardware Company on Trustpilot * HardSoft - Devices for Teams is 6 out of 41 best companies in the category Leasing service on Trustpilot PEOPLE WHO LOOKED AT THIS COMPANY ALSO LOOKED AT Enterprise Training School, Inc. 813 Claimed Totaljobs 4,986 Asking for reviews Best Corporate Events & TeamBuilding 1,094 Asking for reviews Suggested companies are based on people’s browsing tendencies. THE TRUSTPILOT EXPERIENCE WE'RE OPEN TO ALL Anyone can write a Trustpilot review. 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