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* Attend * Registration Packages * Event Details * What is Cisco Live * FAQ * NetVet Program * First Time Participants * Participant Info * Know Before You Go * Week at a Glance * Hotels * Visa Information * Cisco Events Mobile App * Broadcast * Broadcast Agenda * Learn * Session Catalog * Session Types * Keynotes & Innovation Talks * Keynotes * Innovation Talks * Programs * IT Leadership * Explorer * Partner Day * Technical Education * Labs & Technical Seminars * Technology Tracks * Learning Maps * Certifications * Connect With Experts * Meet the Engineer * Network Operations Center (NOC) * Technical Solutions Clinics * Experience * Activities * Cisco Live Challenge * Social Events * Social Media * Sustainability * The Hub * Capture the Flag * Cisco Insider * Cisco Store * DevNet Zone * Walk-In Labs * World of Solutions * Cisco Showcase * Sponsor * Sponsor Opportunities * Sponsor List * Log in * Session Catalog * Log out * Log out * Session Catalog * My Schedule * Schedule Meet the Engineer Meeting * Participant Resource Center * Session Catalog Help * Log out * Join Us Online * Registration Packages * Event Details * What is Cisco Live * FAQ * NetVet Program * First Time Participants * Participant Info * Know Before You Go * Week at a Glance * Hotels * Visa Information * Cisco Events Mobile App * Broadcast * Broadcast Agenda * Session Catalog * Session Types * Keynotes & Innovation Talks * Keynotes * Innovation Talks * Programs * IT Leadership * Explorer * Partner Day * Technical Education * Labs & Technical Seminars * Technology Tracks * Learning Maps * Certifications * Connect With Experts * Meet the Engineer * Network Operations Center (NOC) * Technical Solutions Clinics * Activities * Cisco Live Challenge * Social Events * Social Media * Sustainability * The Hub * Capture the Flag * Cisco Insider * Cisco Store * DevNet Zone * Walk-In Labs * World of Solutions * Cisco Showcase * Sponsor Opportunities * Sponsor List * Session Catalog * Log out * Session Catalog * My Schedule * Schedule Meet the Engineer Meeting * Participant Resource Center * Session Catalog Help * Log out BROADCAST AGENDA Tune in to watch Keynotes, Innovation Talks, studio interviews, the excitement from the show floor, and more! Add the broadcast to your calendar: Outlook | Google The broadcast is live. Watch Now Select a Region: Americas | EMEA | APJC JOIN THE CONVERSATION ON SOCIAL MEDIA The Cisco Live community will come together to engage and explore how technology can help solve the world's problems. Join the conversation on social media and use your Twitter account during the event to participate in polls, trivia and Q&A. #CiscoLive Choose a Timezone: Pacific Time | Mountain Time | Central Time | Eastern Time Choose a Timezone: (UTC +0) Western European Time/Greenwich Mean Time (UTC +1) Central European Time (UTC +1) West Africa Time (UTC +2) Eastern European Time/Israel Standard Time (UTC +2) Central Africa Time/South Africa Standard Time (UTC +3) East Africa/Turkey/Arabia Standard Time (UTC +4) Gulf Standard Time * Tuesday * Wednesday * Thursday TUESDAY TUESDAY, FEBRUARY 6 09:00 - 09:30 Welcome to Cisco Live 2024 Amsterdam! WELCOME TO CISCO LIVE 2024 AMSTERDAM! Join our hosts as they welcome you to Cisco Live 2024 Amsterdam and lead you into our Opening Keynote. 09:30 - 11:30 Opening Keynote: Let's go OPENING KEYNOTE: LET'S GO Join us to hear how together we can speed growth, drive business, and build a better world. Oliver Tuszik, President, Cisco EMEA and Cisco's technology leaders will unpack our game-changing technology announcements and innovations, unveil the latest solutions and demonstrate our commitment to creating a unified experience for our customers. 11:30 - 11:50 Keynote Unpacked KEYNOTE UNPACKED Join our hosts as they explore the opening keynote and show you more of what Cisco Live 2024 Amsterdam has to offer. 11:50 - 12:00 Delivering and Securing Exceptional Digital Experiences for Your Business - Insights DELIVERING AND SECURING EXCEPTIONAL DIGITAL EXPERIENCES FOR YOUR BUSINESS - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Delivering and Securing Exceptional Digital Experiences for Your Business" 12:00 - 12:30 Delivering and Securing Exceptional Digital Experiences for Your Business Rae Roberts, Chief Revenue Officer, AppDynamics and Full-Stack Observability, Cisco Systems, Inc. DELIVERING AND SECURING EXCEPTIONAL DIGITAL EXPERIENCES FOR YOUR BUSINESS Rae Roberts, Chief Revenue Officer, AppDynamics and Full-Stack Observability, Cisco Systems, Inc. All businesses are now digital businesses and application-driven experiences are central to their success. In fact, digital experience has become a boardroom KPI. Bringing these experiences to life at scale and securely, however, requires the ability to see, understand and intelligently manage infrastructure, applications, and data regardless of where they live; whether on prem, in hybrid environments or in the cloud. In addition, this requires the ability to determine and reflect the business context tied to infrastructure performance and experience delivery. Cisco Full-Stack Observability allows you to move beyond basic monitoring and gives you the power to run your estate and applications in the most proactive, effective, and secure way possible. In this session, we will guide you through addressing key challenges that organizations commonly encounter, such as monitoring customer digital experiences, observing business risks, monitoring hybrid applications, and effectively managing application and infrastructure costs all with our Full-Stack Observability solutions. Additionally, you will be introduced to our latest advancements in delivering observability for AI, AIOps and much more. We will also share the latest capabilities being delivered through our rapidly expanding developer ecosystem. In addition, you will hear directly from a Cisco customer about their experience and success in leveraging Cisco Full-Stack Observability in driving their business forward. 12:30 - 12:40 Delivering and Securing Exceptional Digital Experiences for Your Business - Explored DELIVERING AND SECURING EXCEPTIONAL DIGITAL EXPERIENCES FOR YOUR BUSINESS - EXPLORED Explore more about "Delivering and Securing Exceptional Digital Experiences for Your Business" with our Cisco Live hosts, special guests, and live demos. 12:50 - 13:00 Tipping the Scales in Favor of the Defenders - Insights TIPPING THE SCALES IN FAVOR OF THE DEFENDERS - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Tipping the Scales in Favor of the Defenders" 13:00 - 13:30 Tipping the Scales in Favor of the Defenders Tom Gillis, Senior Vice President and General Manager, Cisco Security Business Group (SBG), Cisco Systems, Inc. TIPPING THE SCALES IN FAVOR OF THE DEFENDERS Tom Gillis, Senior Vice President and General Manager, Cisco Security Business Group (SBG), Cisco Systems, Inc. Despite the increase in security point solutions to protect against a changing threat landscape, we still see ransomware attacks, disruption in supply chain, loss of data, IP and reputation damage daily. Users face access restrictions that hamper work and the complexity is impossible for IT and security teams to manage. In this session, we’ll cover the latest Cisco Security innovations including AI for security, and a new approach to identity protection. You'll engage with Cisco leaders about Cisco’s strategy to make security better for users, easier for IT, optimized for devops and safer for everyone. 13:30 - 13:40 Tipping the Scales in Favor of the Defenders - Explored TIPPING THE SCALES IN FAVOR OF THE DEFENDERS - EXPLORED Explore more about "Tipping the Scales in Favor of the Defenders" with our Cisco Live hosts, special guests, and live demos. 14:50 - 15:00 Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies - Insights IS YOUR ORGANIZATION AI-READY? HOW TO MANAGE, SECURE, AND SCALE AI-POWERED TECHNOLOGIES - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies" 15:00 - 15:30 Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies Vijoy Pandey, Senior Vice President, Outshift by Cisco, Cisco Systems, Inc. | Anurag Dhingra, SVP, CTO & Head of Engineering, Cisco Collaboration, Cisco Systems, Inc. | Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. IS YOUR ORGANIZATION AI-READY? HOW TO MANAGE, SECURE, AND SCALE AI-POWERED TECHNOLOGIES Vijoy Pandey, Senior Vice President, Outshift by Cisco, Cisco Systems, Inc. Anurag Dhingra, SVP, CTO & Head of Engineering, Cisco Collaboration, Cisco Systems, Inc. Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. Generative AI has captured the attention of business leaders worldwide as the next fundamental shift in how organizations will run: But despite 97% of companies feeling an increased urgency to deploy these technologies, just 14% are fully ready to integrate AI successfully into their businesses, according to Cisco’s latest AI Readiness Index. In this iTalk, you’ll learn how Cisco is strategically approaching key pillars of AI security, collaboration, observability and services management, with learnings from our own IT, Security, and Application leaders on how they’ve worked through challenges of scale to deliver impactful Generative AI solutions and products for our teams, our customers, and beyond. Join this insightful discussion hosted by Vijoy Pandey, SVP of Outshift, Cisco’s incubation engine for emerging technologies, and featuring Anurag Dhingra, SVP, CTO of Cisco Collaboration as well as Fletcher Previn, Cisco CIO on as they discuss today’s biggest GenAI opportunities and challenges across development and deployment through their own recent experiences and insights. 15:30 - 15:40 Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies - Explored IS YOUR ORGANIZATION AI-READY? HOW TO MANAGE, SECURE, AND SCALE AI-POWERED TECHNOLOGIES - EXPLORED Explore more about "Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies" with our Cisco Live hosts, special guests, and live demos. 16:10 - 16:30 Cisco Live 2024 Amsterdam - Day 1 Recap & Looking Ahead CISCO LIVE 2024 AMSTERDAM - DAY 1 RECAP & LOOKING AHEAD Join our Cisco Live hosts and special guests as we look back at Day 1 of Cisco Live 2024 Amsterdam. 09:00 - 09:30 Welcome to Cisco Live 2024 Amsterdam! WELCOME TO CISCO LIVE 2024 AMSTERDAM! Join our hosts as they welcome you to Cisco Live 2024 Amsterdam and lead you into our Opening Keynote. 09:30 - 11:30 Opening Keynote: Let's go OPENING KEYNOTE: LET'S GO Join us to hear how together we can speed growth, drive business, and build a better world. Oliver Tuszik, President, Cisco EMEA and Cisco's technology leaders will unpack our game-changing technology announcements and innovations, unveil the latest solutions and demonstrate our commitment to creating a unified experience for our customers. 11:30 - 11:50 Keynote Unpacked KEYNOTE UNPACKED Join our hosts as they explore the opening keynote and show you more of what Cisco Live 2024 Amsterdam has to offer. 11:50 - 12:00 Delivering and Securing Exceptional Digital Experiences for Your Business - Insights DELIVERING AND SECURING EXCEPTIONAL DIGITAL EXPERIENCES FOR YOUR BUSINESS - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Delivering and Securing Exceptional Digital Experiences for Your Business" 12:00 - 12:30 Delivering and Securing Exceptional Digital Experiences for Your Business Rae Roberts, Chief Revenue Officer, AppDynamics and Full-Stack Observability, Cisco Systems, Inc. DELIVERING AND SECURING EXCEPTIONAL DIGITAL EXPERIENCES FOR YOUR BUSINESS Rae Roberts, Chief Revenue Officer, AppDynamics and Full-Stack Observability, Cisco Systems, Inc. All businesses are now digital businesses and application-driven experiences are central to their success. In fact, digital experience has become a boardroom KPI. Bringing these experiences to life at scale and securely, however, requires the ability to see, understand and intelligently manage infrastructure, applications, and data regardless of where they live; whether on prem, in hybrid environments or in the cloud. In addition, this requires the ability to determine and reflect the business context tied to infrastructure performance and experience delivery. Cisco Full-Stack Observability allows you to move beyond basic monitoring and gives you the power to run your estate and applications in the most proactive, effective, and secure way possible. In this session, we will guide you through addressing key challenges that organizations commonly encounter, such as monitoring customer digital experiences, observing business risks, monitoring hybrid applications, and effectively managing application and infrastructure costs all with our Full-Stack Observability solutions. Additionally, you will be introduced to our latest advancements in delivering observability for AI, AIOps and much more. We will also share the latest capabilities being delivered through our rapidly expanding developer ecosystem. In addition, you will hear directly from a Cisco customer about their experience and success in leveraging Cisco Full-Stack Observability in driving their business forward. 12:30 - 12:40 Delivering and Securing Exceptional Digital Experiences for Your Business - Explored DELIVERING AND SECURING EXCEPTIONAL DIGITAL EXPERIENCES FOR YOUR BUSINESS - EXPLORED Explore more about "Delivering and Securing Exceptional Digital Experiences for Your Business" with our Cisco Live hosts, special guests, and live demos. 12:50 - 13:00 Tipping the Scales in Favor of the Defenders - Insights TIPPING THE SCALES IN FAVOR OF THE DEFENDERS - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Tipping the Scales in Favor of the Defenders" 13:00 - 13:30 Tipping the Scales in Favor of the Defenders Tom Gillis, Senior Vice President and General Manager, Cisco Security Business Group (SBG), Cisco Systems, Inc. TIPPING THE SCALES IN FAVOR OF THE DEFENDERS Tom Gillis, Senior Vice President and General Manager, Cisco Security Business Group (SBG), Cisco Systems, Inc. Despite the increase in security point solutions to protect against a changing threat landscape, we still see ransomware attacks, disruption in supply chain, loss of data, IP and reputation damage daily. Users face access restrictions that hamper work and the complexity is impossible for IT and security teams to manage. In this session, we’ll cover the latest Cisco Security innovations including AI for security, and a new approach to identity protection. You'll engage with Cisco leaders about Cisco’s strategy to make security better for users, easier for IT, optimized for devops and safer for everyone. 13:30 - 13:40 Tipping the Scales in Favor of the Defenders - Explored TIPPING THE SCALES IN FAVOR OF THE DEFENDERS - EXPLORED Explore more about "Tipping the Scales in Favor of the Defenders" with our Cisco Live hosts, special guests, and live demos. 14:50 - 15:00 Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies - Insights IS YOUR ORGANIZATION AI-READY? HOW TO MANAGE, SECURE, AND SCALE AI-POWERED TECHNOLOGIES - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies" 15:00 - 15:30 Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies Vijoy Pandey, Senior Vice President, Outshift by Cisco, Cisco Systems, Inc. | Anurag Dhingra, SVP, CTO & Head of Engineering, Cisco Collaboration, Cisco Systems, Inc. | Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. IS YOUR ORGANIZATION AI-READY? HOW TO MANAGE, SECURE, AND SCALE AI-POWERED TECHNOLOGIES Vijoy Pandey, Senior Vice President, Outshift by Cisco, Cisco Systems, Inc. Anurag Dhingra, SVP, CTO & Head of Engineering, Cisco Collaboration, Cisco Systems, Inc. Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. Generative AI has captured the attention of business leaders worldwide as the next fundamental shift in how organizations will run: But despite 97% of companies feeling an increased urgency to deploy these technologies, just 14% are fully ready to integrate AI successfully into their businesses, according to Cisco’s latest AI Readiness Index. In this iTalk, you’ll learn how Cisco is strategically approaching key pillars of AI security, collaboration, observability and services management, with learnings from our own IT, Security, and Application leaders on how they’ve worked through challenges of scale to deliver impactful Generative AI solutions and products for our teams, our customers, and beyond. Join this insightful discussion hosted by Vijoy Pandey, SVP of Outshift, Cisco’s incubation engine for emerging technologies, and featuring Anurag Dhingra, SVP, CTO of Cisco Collaboration as well as Fletcher Previn, Cisco CIO on as they discuss today’s biggest GenAI opportunities and challenges across development and deployment through their own recent experiences and insights. 15:30 - 15:40 Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies - Explored IS YOUR ORGANIZATION AI-READY? HOW TO MANAGE, SECURE, AND SCALE AI-POWERED TECHNOLOGIES - EXPLORED Explore more about "Is Your Organization AI-Ready? How To Manage, Secure, and Scale AI-Powered Technologies" with our Cisco Live hosts, special guests, and live demos. 16:10 - 16:30 Cisco Live 2024 Amsterdam - Day 1 Recap & Looking Ahead CISCO LIVE 2024 AMSTERDAM - DAY 1 RECAP & LOOKING AHEAD Join our Cisco Live hosts and special guests as we look back at Day 1 of Cisco Live 2024 Amsterdam. WEDNESDAY WEDNESDAY, FEBRUARY 7 09:00 - 09:20 Welcome to Cisco Live 2024 Amsterdam - Day 2 WELCOME TO CISCO LIVE 2024 AMSTERDAM - DAY 2 Welcome to Day 2 of Cisco Live 2024 Amsterdam. Join our hosts and guests as we look forward to another amazing day of insights and education. 09:50 - 10:00 Capture the Benefits of Customer Experience and AI - Insights CAPTURE THE BENEFITS OF CUSTOMER EXPERIENCE AND AI - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Capture the Benefits of Customer Experience and AI" 10:00 - 10:30 Capture the Benefits of Customer Experience and AI Lorrissa Horton, SVP/GM, Collaboration Chief Product Officer, Cisco Systems, Inc. | Manuel Sevilla, CTO, Capgemini Business Services | Jono Luk, VP, Product Management, Webex Contact Center, Cisco Systems, Inc. CAPTURE THE BENEFITS OF CUSTOMER EXPERIENCE AND AI Lorrissa Horton, SVP/GM, Collaboration Chief Product Officer, Cisco Systems, Inc. Manuel Sevilla, CTO, Capgemini Business Services Jono Luk, VP, Product Management, Webex Contact Center, Cisco Systems, Inc. Businesses today are benchmarked against the most recent experience a customer had - with not only direct competitors, but also their experiences with other businesses. "Good enough" customer experience is no longer good enough - and customers will choose with both their wallets and their voices. Recent advancements in AI promise breakthroughs for agent efficiency and a new level of customer experience, but businesses are challenged on where to start. All this combined creates a new level of complexity for businesses as they are solving for customer experience today and for tomorrow. In this session, learn how Webex can help businesses meet these growing demands with our broad product portfolio across CCaaS, CPaaS and UCaaS. We will share some of our latest innovations with AI while focusing on solutions that can enhance the customer experience, improve agent effectiveness, and make the business more efficient. This is an insightful session that you don't want to miss! 10:30 - 10:40 Capture the Benefits of Customer Experience and AI - Explored CAPTURE THE BENEFITS OF CUSTOMER EXPERIENCE AND AI - EXPLORED Explore more about "Capture the Benefits of Customer Experience and AI" with our Cisco Live hosts, special guests, and live demos. 10:50 - 11:00 Accelerating Your Journey to Net Zero with Cisco Solutions - Insights ACCELERATING YOUR JOURNEY TO NET ZERO WITH CISCO SOLUTIONS - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Accelerating Your Journey to Net Zero with Cisco Solutions" 11:00 - 11:30 Accelerating Your Journey to Net Zero with Cisco Solutions Vladimir Ester, CTO and Co-Founder, Cluster Power | Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. | Jeremy Foster, SVP and General Manager, Cisco Networking Compute, Cisco Systems, Inc. | Yousuf Khan, Vice President, Technical Marketing, Cisco Data Networking, Cisco Systems, Inc. ACCELERATING YOUR JOURNEY TO NET ZERO WITH CISCO SOLUTIONS Vladimir Ester, CTO and Co-Founder, Cluster Power Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. Jeremy Foster, SVP and General Manager, Cisco Networking Compute, Cisco Systems, Inc. Yousuf Khan, Vice President, Technical Marketing, Cisco Data Networking, Cisco Systems, Inc. Sustainability is not only a regulatory and compliance necessity, but a growing business imperative and priority. There is rising urgency around climate action due to higher energy and material costs, increasing power requirements and impending regulations. Technology plays a major role in providing solutions for the biggest offenders of global greenhouse gas emissions: data centers and large commercial real estate. In this session, you will learn how Cisco's portfolio integrates within a comprehensive ecosystem to deliver innovative solutions from the infrastructure, software, and even services to support a reduction in energy consumption and more circular consumption models while meeting regulatory requirements. We will discuss strategies to help you build a plan to accelerate your sustainability roadmap, whether you are just getting started or well along your journey to net zero. 11:30 - 11:40 Accelerating Your Journey to Net Zero with Cisco Solutions - Explored ACCELERATING YOUR JOURNEY TO NET ZERO WITH CISCO SOLUTIONS - EXPLORED Explore more about "Accelerating Your Journey to Net Zero with Cisco Solutions" with our Cisco Live hosts, special guests, and live demos. 12:00 - 12:40 Panel Session: IP Fabric, Intel & Cisco (Partner Session) PANEL SESSION: IP FABRIC, INTEL & CISCO (PARTNER SESSION) Join us for a panel session with IP Fabric, Intel & Cisco 12:50 - 13:00 Simplifying Operations to Power Unified Experiences - Insights SIMPLIFYING OPERATIONS TO POWER UNIFIED EXPERIENCES - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Simplifying Operations to Power Unified Experiences" 13:00 - 13:30 Simplifying Operations to Power Unified Experiences Rebecca Stone, SVP, CSM, Cisco Systems, Inc. | Edward Green, Head of Commercial Technology, McLaren Racing | Colin Bannon, CTO, BT SIMPLIFYING OPERATIONS TO POWER UNIFIED EXPERIENCES Rebecca Stone, SVP, CSM, Cisco Systems, Inc. Edward Green, Head of Commercial Technology, McLaren Racing Colin Bannon, CTO, BT The pressure is on IT leaders today to securely bridge different technologies and operational domains while enabling seamless user experiences. Platforms are essential to the flexibility, automation and visibility required to create these experiences, and unlock new innovations. In this session, hear how Cisco customers are using platforms to deliver unified experiences that simplify how they work, so they can focus on the work that drives the business forward. 13:30 - 13:40 Simplifying Operations to Power Unified Experiences - Explored SIMPLIFYING OPERATIONS TO POWER UNIFIED EXPERIENCES - EXPLORED Explore more about "Simplifying Operations to Power Unified Experiences" with our Cisco Live hosts, special guests, and live demos. 13:40 - 13:50 Interview with Snorre Kjesbu INTERVIEW WITH SNORRE KJESBU Join Cisco's Snorre Kjesbu, SVP & General Manager of Collaboration Devices for an in-studio interview. 13:50 - 14:00 Achieving Security Resilience Through a Reimagined SOC - Insights ACHIEVING SECURITY RESILIENCE THROUGH A REIMAGINED SOC - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Achieving Security Resilience Through a Reimagined SOC" 14:00 - 14:30 Achieving Security Resilience Through a Reimagined SOC Ahmed Tayar, Director of Cyber Defense Center, STC | Pablo Gabriel Steiner, VP, Service Provider EMEA Customer Experience, Cisco Systems, Inc. | Simon Crocker, Security Solutions Architect, Security Advisory Services, Cisco Systems, Inc. ACHIEVING SECURITY RESILIENCE THROUGH A REIMAGINED SOC Ahmed Tayar, Director of Cyber Defense Center, STC Pablo Gabriel Steiner, VP, Service Provider EMEA Customer Experience, Cisco Systems, Inc. Simon Crocker, Security Solutions Architect, Security Advisory Services, Cisco Systems, Inc. As the digital frontier expands exponentially and threats multiply, the security of an organization’s data and maintaining a robust cybersecurity infrastructure are paramount. Security operations center (SOC) is essential to any organization's security strategy, but many struggle to optimize their SOC operations, impacting rapid threat response and prevention. In this session, you’ll learn how CX can help you transform your SOC to ensure security resilience. From strategic advisors to help you assess capability gaps and automation to optimize operations to how we’ve delivered new innovations with AISecOps, cyber for business, and industry-first SOC use case development framework for a more powerful cybersecurity infrastructure. 14:30 - 14:40 Achieving Security Resilience Through a Reimagined SOC - Explored ACHIEVING SECURITY RESILIENCE THROUGH A REIMAGINED SOC - EXPLORED Explore more about "Achieving Security Resilience Through a Reimagined SOC" with our Cisco Live hosts, special guests, and live demos. 14:50 - 15:00 Reimagining Employee Experiences with AI - Insights REIMAGINING EMPLOYEE EXPERIENCES WITH AI - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Reimagining Employee Experiences with AI" 15:00 - 15:30 Reimagining Employee Experiences with AI Javed Khan, Senior Vice President and General Manager, Cisco Collaboration, Cisco Systems, Inc. REIMAGINING EMPLOYEE EXPERIENCES WITH AI Javed Khan, Senior Vice President and General Manager, Cisco Collaboration, Cisco Systems, Inc. In this new era of hybrid work, Collaboration technology is mission critical to keeping people productive and connected. We’ve seen massive advancements that make it possible to work effectively from anywhere, but there’s one technological advancement that has forever changed how we work: Artificial Intelligence. We’ve long heard about the promise of AI, and now at Cisco, we're leveraging AI to create amazing experiences across the entire Webex portfolio to reimagine work, workspaces and customers experience. Join Javed Khan, SVP/GM for Cisco Collaboration, on a journey to explore how Cisco is using AI to reimagine collaboration and customer experience – from the AI Assistant to the new Webex AI Codec and everything in between. This engaging session will showcase the power of AI to deliver incredible employee and customer experiences with Webex. 15:30 - 15:40 Reimagining Employee Experiences with AI - Explored REIMAGINING EMPLOYEE EXPERIENCES WITH AI - EXPLORED Explore more about "Reimagining Employee Experiences with AI" with our Cisco Live hosts, special guests, and live demos. 15:40 - 15:50 Interview with Oliver Tuszik INTERVIEW WITH OLIVER TUSZIK Join our EMEA President, Oliver Tuszik for an in-studio interview. 15:50 - 16:00 Driving Connected and Protected Experiences with SASE - Insights DRIVING CONNECTED AND PROTECTED EXPERIENCES WITH SASE - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Driving Connected and Protected Experiences with SASE" 16:00 - 16:30 Driving Connected and Protected Experiences with SASE Omri Guelfand, Vice President, Product Management, Cisco Systems, Inc. | Jeff Scheaffer, Vice President, Product Management, Security Service Edge (SSE), Cisco Systems, Inc. DRIVING CONNECTED AND PROTECTED EXPERIENCES WITH SASE Omri Guelfand, Vice President, Product Management, Cisco Systems, Inc. Jeff Scheaffer, Vice President, Product Management, Security Service Edge (SSE), Cisco Systems, Inc. Distributed workforces, distributed apps, and endless waves of new innovations have created greater operational complexity than ever before. With limited IT resources, organizations are looking for an easier, faster way to get to the value of SASE and simplify operations while delivering better experiences. Join us for a look at how Cisco is meeting customers where they are with unified and integrated solutions designed to accelerate their journey to SASE. 16:45 - 17:15 Guest Keynote: AI, Big Data, and Humanity: Delivering on the Promise - Preshow GUEST KEYNOTE: AI, BIG DATA, AND HUMANITY: DELIVERING ON THE PROMISE - PRESHOW Join our hosts as we explore the topic of our upcoming guest keynote: "AI, Big Data, and Humanity: Delivering on the Promise" 17:15 - 18:15 Guest Keynote: AI, Big Data, and Humanity: Delivering on the Promise Oliver Tuszik, President, Cisco EMEA | Tom Gruber, AI Pioneer: Co-Founder and CTO of Siri | Liz Centoni, EVP, Chief Strategy Officer and General Manager, Applications GUEST KEYNOTE: AI, BIG DATA, AND HUMANITY: DELIVERING ON THE PROMISE Oliver Tuszik, President, Cisco EMEA Tom Gruber, AI Pioneer: Co-Founder and CTO of Siri Liz Centoni, EVP, Chief Strategy Officer and General Manager, Applications The landscape of AI today is as exciting as it is complex, fraught with unknowns and exponential potential. In this keynote, we'll take a look at how far we have come on our AI journey, what's coming next, and what we should get excited about. We'll also consider the risks, and how we must tackle those together. Offering both a rallying cry and a roadmap for the future, we'll explore how to harness and direct this powerful, pervasive technology for good. 18:15 - 19:30 Cisco Live 2024 Amsterdam - Day 2 Recap & Looking Ahead CISCO LIVE 2024 AMSTERDAM - DAY 2 RECAP & LOOKING AHEAD Join our Cisco Live hosts and special guests as we look back at Day 2 of Cisco Live 2024 Amsterdam. 09:00 - 09:20 Welcome to Cisco Live 2024 Amsterdam - Day 2 WELCOME TO CISCO LIVE 2024 AMSTERDAM - DAY 2 Welcome to Day 2 of Cisco Live 2024 Amsterdam. Join our hosts and guests as we look forward to another amazing day of insights and education. 09:50 - 10:00 Capture the Benefits of Customer Experience and AI - Insights CAPTURE THE BENEFITS OF CUSTOMER EXPERIENCE AND AI - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Capture the Benefits of Customer Experience and AI" 10:00 - 10:30 Capture the Benefits of Customer Experience and AI Lorrissa Horton, SVP/GM, Collaboration Chief Product Officer, Cisco Systems, Inc. | Manuel Sevilla, CTO, Capgemini Business Services | Jono Luk, VP, Product Management, Webex Contact Center, Cisco Systems, Inc. CAPTURE THE BENEFITS OF CUSTOMER EXPERIENCE AND AI Lorrissa Horton, SVP/GM, Collaboration Chief Product Officer, Cisco Systems, Inc. Manuel Sevilla, CTO, Capgemini Business Services Jono Luk, VP, Product Management, Webex Contact Center, Cisco Systems, Inc. Businesses today are benchmarked against the most recent experience a customer had - with not only direct competitors, but also their experiences with other businesses. "Good enough" customer experience is no longer good enough - and customers will choose with both their wallets and their voices. Recent advancements in AI promise breakthroughs for agent efficiency and a new level of customer experience, but businesses are challenged on where to start. All this combined creates a new level of complexity for businesses as they are solving for customer experience today and for tomorrow. In this session, learn how Webex can help businesses meet these growing demands with our broad product portfolio across CCaaS, CPaaS and UCaaS. We will share some of our latest innovations with AI while focusing on solutions that can enhance the customer experience, improve agent effectiveness, and make the business more efficient. This is an insightful session that you don't want to miss! 10:30 - 10:40 Capture the Benefits of Customer Experience and AI - Explored CAPTURE THE BENEFITS OF CUSTOMER EXPERIENCE AND AI - EXPLORED Explore more about "Capture the Benefits of Customer Experience and AI" with our Cisco Live hosts, special guests, and live demos. 10:50 - 11:00 Accelerating Your Journey to Net Zero with Cisco Solutions - Insights ACCELERATING YOUR JOURNEY TO NET ZERO WITH CISCO SOLUTIONS - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Accelerating Your Journey to Net Zero with Cisco Solutions" 11:00 - 11:30 Accelerating Your Journey to Net Zero with Cisco Solutions Vladimir Ester, CTO and Co-Founder, Cluster Power | Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. | Jeremy Foster, SVP and General Manager, Cisco Networking Compute, Cisco Systems, Inc. | Yousuf Khan, Vice President, Technical Marketing, Cisco Data Networking, Cisco Systems, Inc. ACCELERATING YOUR JOURNEY TO NET ZERO WITH CISCO SOLUTIONS Vladimir Ester, CTO and Co-Founder, Cluster Power Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. Jeremy Foster, SVP and General Manager, Cisco Networking Compute, Cisco Systems, Inc. Yousuf Khan, Vice President, Technical Marketing, Cisco Data Networking, Cisco Systems, Inc. Sustainability is not only a regulatory and compliance necessity, but a growing business imperative and priority. There is rising urgency around climate action due to higher energy and material costs, increasing power requirements and impending regulations. Technology plays a major role in providing solutions for the biggest offenders of global greenhouse gas emissions: data centers and large commercial real estate. In this session, you will learn how Cisco's portfolio integrates within a comprehensive ecosystem to deliver innovative solutions from the infrastructure, software, and even services to support a reduction in energy consumption and more circular consumption models while meeting regulatory requirements. We will discuss strategies to help you build a plan to accelerate your sustainability roadmap, whether you are just getting started or well along your journey to net zero. 11:30 - 11:40 Accelerating Your Journey to Net Zero with Cisco Solutions - Explored ACCELERATING YOUR JOURNEY TO NET ZERO WITH CISCO SOLUTIONS - EXPLORED Explore more about "Accelerating Your Journey to Net Zero with Cisco Solutions" with our Cisco Live hosts, special guests, and live demos. 12:00 - 12:40 Panel Session: IP Fabric, Intel & Cisco (Partner Session) PANEL SESSION: IP FABRIC, INTEL & CISCO (PARTNER SESSION) Join us for a panel session with IP Fabric, Intel & Cisco 12:50 - 13:00 Simplifying Operations to Power Unified Experiences - Insights SIMPLIFYING OPERATIONS TO POWER UNIFIED EXPERIENCES - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Simplifying Operations to Power Unified Experiences" 13:00 - 13:30 Simplifying Operations to Power Unified Experiences Rebecca Stone, SVP, CSM, Cisco Systems, Inc. | Edward Green, Head of Commercial Technology, McLaren Racing | Colin Bannon, CTO, BT SIMPLIFYING OPERATIONS TO POWER UNIFIED EXPERIENCES Rebecca Stone, SVP, CSM, Cisco Systems, Inc. Edward Green, Head of Commercial Technology, McLaren Racing Colin Bannon, CTO, BT The pressure is on IT leaders today to securely bridge different technologies and operational domains while enabling seamless user experiences. Platforms are essential to the flexibility, automation and visibility required to create these experiences, and unlock new innovations. In this session, hear how Cisco customers are using platforms to deliver unified experiences that simplify how they work, so they can focus on the work that drives the business forward. 13:30 - 13:40 Simplifying Operations to Power Unified Experiences - Explored SIMPLIFYING OPERATIONS TO POWER UNIFIED EXPERIENCES - EXPLORED Explore more about "Simplifying Operations to Power Unified Experiences" with our Cisco Live hosts, special guests, and live demos. 13:40 - 13:50 Interview with Snorre Kjesbu INTERVIEW WITH SNORRE KJESBU Join Cisco's Snorre Kjesbu, SVP & General Manager of Collaboration Devices for an in-studio interview. 13:50 - 14:00 Achieving Security Resilience Through a Reimagined SOC - Insights ACHIEVING SECURITY RESILIENCE THROUGH A REIMAGINED SOC - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Achieving Security Resilience Through a Reimagined SOC" 14:00 - 14:30 Achieving Security Resilience Through a Reimagined SOC Ahmed Tayar, Director of Cyber Defense Center, STC | Pablo Gabriel Steiner, VP, Service Provider EMEA Customer Experience, Cisco Systems, Inc. | Simon Crocker, Security Solutions Architect, Security Advisory Services, Cisco Systems, Inc. ACHIEVING SECURITY RESILIENCE THROUGH A REIMAGINED SOC Ahmed Tayar, Director of Cyber Defense Center, STC Pablo Gabriel Steiner, VP, Service Provider EMEA Customer Experience, Cisco Systems, Inc. Simon Crocker, Security Solutions Architect, Security Advisory Services, Cisco Systems, Inc. As the digital frontier expands exponentially and threats multiply, the security of an organization’s data and maintaining a robust cybersecurity infrastructure are paramount. Security operations center (SOC) is essential to any organization's security strategy, but many struggle to optimize their SOC operations, impacting rapid threat response and prevention. In this session, you’ll learn how CX can help you transform your SOC to ensure security resilience. From strategic advisors to help you assess capability gaps and automation to optimize operations to how we’ve delivered new innovations with AISecOps, cyber for business, and industry-first SOC use case development framework for a more powerful cybersecurity infrastructure. 14:30 - 14:40 Achieving Security Resilience Through a Reimagined SOC - Explored ACHIEVING SECURITY RESILIENCE THROUGH A REIMAGINED SOC - EXPLORED Explore more about "Achieving Security Resilience Through a Reimagined SOC" with our Cisco Live hosts, special guests, and live demos. 14:50 - 15:00 Reimagining Employee Experiences with AI - Insights REIMAGINING EMPLOYEE EXPERIENCES WITH AI - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Reimagining Employee Experiences with AI" 15:00 - 15:30 Reimagining Employee Experiences with AI Javed Khan, Senior Vice President and General Manager, Cisco Collaboration, Cisco Systems, Inc. REIMAGINING EMPLOYEE EXPERIENCES WITH AI Javed Khan, Senior Vice President and General Manager, Cisco Collaboration, Cisco Systems, Inc. In this new era of hybrid work, Collaboration technology is mission critical to keeping people productive and connected. We’ve seen massive advancements that make it possible to work effectively from anywhere, but there’s one technological advancement that has forever changed how we work: Artificial Intelligence. We’ve long heard about the promise of AI, and now at Cisco, we're leveraging AI to create amazing experiences across the entire Webex portfolio to reimagine work, workspaces and customers experience. Join Javed Khan, SVP/GM for Cisco Collaboration, on a journey to explore how Cisco is using AI to reimagine collaboration and customer experience – from the AI Assistant to the new Webex AI Codec and everything in between. This engaging session will showcase the power of AI to deliver incredible employee and customer experiences with Webex. 15:30 - 15:40 Reimagining Employee Experiences with AI - Explored REIMAGINING EMPLOYEE EXPERIENCES WITH AI - EXPLORED Explore more about "Reimagining Employee Experiences with AI" with our Cisco Live hosts, special guests, and live demos. 15:40 - 15:50 Interview with Oliver Tuszik INTERVIEW WITH OLIVER TUSZIK Join our EMEA President, Oliver Tuszik for an in-studio interview. 15:50 - 16:00 Driving Connected and Protected Experiences with SASE - Insights DRIVING CONNECTED AND PROTECTED EXPERIENCES WITH SASE - INSIGHTS Join our Cisco Live hosts and special guests as they give us insights into "Driving Connected and Protected Experiences with SASE" 16:00 - 16:30 Driving Connected and Protected Experiences with SASE Omri Guelfand, Vice President, Product Management, Cisco Systems, Inc. | Jeff Scheaffer, Vice President, Product Management, Security Service Edge (SSE), Cisco Systems, Inc. DRIVING CONNECTED AND PROTECTED EXPERIENCES WITH SASE Omri Guelfand, Vice President, Product Management, Cisco Systems, Inc. Jeff Scheaffer, Vice President, Product Management, Security Service Edge (SSE), Cisco Systems, Inc. Distributed workforces, distributed apps, and endless waves of new innovations have created greater operational complexity than ever before. With limited IT resources, organizations are looking for an easier, faster way to get to the value of SASE and simplify operations while delivering better experiences. Join us for a look at how Cisco is meeting customers where they are with unified and integrated solutions designed to accelerate their journey to SASE. 16:45 - 17:15 Guest Keynote: AI, Big Data, and Humanity: Delivering on the Promise - Preshow GUEST KEYNOTE: AI, BIG DATA, AND HUMANITY: DELIVERING ON THE PROMISE - PRESHOW Join our hosts as we explore the topic of our upcoming guest keynote: "AI, Big Data, and Humanity: Delivering on the Promise" 17:15 - 18:15 Guest Keynote: AI, Big Data, and Humanity: Delivering on the Promise Oliver Tuszik, President, Cisco EMEA | Tom Gruber, AI Pioneer: Co-Founder and CTO of Siri | Liz Centoni, EVP, Chief Strategy Officer and General Manager, Applications GUEST KEYNOTE: AI, BIG DATA, AND HUMANITY: DELIVERING ON THE PROMISE Oliver Tuszik, President, Cisco EMEA Tom Gruber, AI Pioneer: Co-Founder and CTO of Siri Liz Centoni, EVP, Chief Strategy Officer and General Manager, Applications The landscape of AI today is as exciting as it is complex, fraught with unknowns and exponential potential. In this keynote, we'll take a look at how far we have come on our AI journey, what's coming next, and what we should get excited about. We'll also consider the risks, and how we must tackle those together. Offering both a rallying cry and a roadmap for the future, we'll explore how to harness and direct this powerful, pervasive technology for good. 18:15 - 19:30 Cisco Live 2024 Amsterdam - Day 2 Recap & Looking Ahead CISCO LIVE 2024 AMSTERDAM - DAY 2 RECAP & LOOKING AHEAD Join our Cisco Live hosts and special guests as we look back at Day 2 of Cisco Live 2024 Amsterdam. THURSDAY THURSDAY, FEBRUARY 8 09:00 - 09:10 Welcome to Cisco Live 2024 Amsterdam - Day 3 WELCOME TO CISCO LIVE 2024 AMSTERDAM - DAY 3 Welcome to Day 3 of Cisco Live 2024 from Amsterdam. Join our hosts and guests as we look forward to another amazing day of insights and education. 09:20 - 09:55 Disrupting the Status Quo to Advance Equity & Inclusion Sandra Huber, VP IT Infrastructure, adidas | Aruna Ravichandran, SVP, Chief Marketing & Customer Officer, Cisco Collaboration, Cisco Systems, Inc. | Helen Briggs, Managing Director, Cisco Systems, Inc. | Kim Grondsma, Dutch Government DISRUPTING THE STATUS QUO TO ADVANCE EQUITY & INCLUSION Sandra Huber, VP IT Infrastructure, adidas Aruna Ravichandran, SVP, Chief Marketing & Customer Officer, Cisco Collaboration, Cisco Systems, Inc. Helen Briggs, Managing Director, Cisco Systems, Inc. Kim Grondsma, Dutch Government In tech, we understand the need for disruption to deliver value to customers and gain leadership in the market. We must embrace the same mindset when creating inclusive environments, policies, and cultures. These panelists will explore the need to disrupt the status quo – and how allyship is critical to dismantling systemic bias, creating equitable opportunities, and championing diversity at every organizational level. Learn how organizations like Cisco, Adidas, and Allianz are crafting intersectional policies that acknowledge the diverse needs of women and advance gender equality in the workplace. Key panel themes: Allyship is a lifelong commitment How an allyship mindset can help improve organizations (policy & culture) The spectrum of identity and diversity is broad, including gender, socioeconomic background, ethnicity, sexual orientation, and more. Understanding intersectionality and how it impacts equity will help craft more inclusive policies. 10:00 - 10:30 Actionable steps to manage your journey to net zero using sustainable capabilities across Cisco’s portfolio Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. | Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. ACTIONABLE STEPS TO MANAGE YOUR JOURNEY TO NET ZERO USING SUSTAINABLE CAPABILITIES ACROSS CISCO’S PORTFOLIO Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. Internal and external challenges such as energy cost instability and demands from regulators, investors, and employees, have driven business leaders to increase their focus on sustainability over recent years. More organizations are prioritizing sustainability but may not know where to start. In this session, learn about the sustainable capabilities of our portfolio for the data center, smart buildings and for service providers to get started on building your IT sustainability plan and what tools are available to accelerate transformation. 10:30 - 11:00 The Role of IT Today: Leading with the Experience Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. THE ROLE OF IT TODAY: LEADING WITH THE EXPERIENCE Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. Every minute an employee spends struggling with a system is a minute they’re not doing the work they were hired to do and the work they’re passionate about. That’s friction that IT has a unique responsibility to alleviate. Join Fletcher Previn, Cisco SVP & Chief Information Officer, in this keynote address about the unique role and responsibility of IT in shaping the culture and employee experience in enterprise organizations. 11:30 - 12:10 Technology Trends of Today and Tomorrow – Fireside Chat Gemma Trowbridge, Product Manager, Cisco Systems, Inc. | Adele Trombetta, SVP and General Manager, CX EMEA, Cisco Systems, Inc. | Jose van Dijk, VP, EMEA Channels and Routes to Market, Cisco Systems, Inc. | Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. TECHNOLOGY TRENDS OF TODAY AND TOMORROW – FIRESIDE CHAT Gemma Trowbridge, Product Manager, Cisco Systems, Inc. Adele Trombetta, SVP and General Manager, CX EMEA, Cisco Systems, Inc. Jose van Dijk, VP, EMEA Channels and Routes to Market, Cisco Systems, Inc. Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. In this session leaders will share some of the technology trends they are most excited about and why they're important. We’ll cover the impact they could have, which ones are ready today, and what you need to do to get ready for tomorrow! 12:10 - 13:00 Generative AI: A Cautious Embrace Keith Griffin, Distinguished Engineer, Cisco Systems, Inc. | Kim Grondsma, Dutch Government | Iwan Spekenbrink, CEO, Team dsm-firmenich PostNL GENERATIVE AI: A CAUTIOUS EMBRACE Keith Griffin, Distinguished Engineer, Cisco Systems, Inc. Kim Grondsma, Dutch Government Iwan Spekenbrink, CEO, Team dsm-firmenich PostNL A new wave of AI has emerged. Generative AI fueled by large language models (LLMs) has captured not just the imagination of technologists but has directly impacted the public view of artificial intelligence. The opportunities presented by generative AI are immense and so are the risks. This session will focus on both to help navigate a path to the most effective use of generative AI in enterprise environments. 13:00 - 13:30 Knowing What Matters with Network Assurance with IP Fabric (Partner Session) Campbell Gregory, Managing Director, CRG TECHNOLOGY LTD | Abba Abbaszadi, Director of Information Technology, Charles Russell Speechlys | Daren Fulwell, Product Evangelist, IP Fabric KNOWING WHAT MATTERS WITH NETWORK ASSURANCE WITH IP FABRIC (PARTNER SESSION) Campbell Gregory, Managing Director, CRG TECHNOLOGY LTD Abba Abbaszadi, Director of Information Technology, Charles Russell Speechlys Daren Fulwell, Product Evangelist, IP Fabric Join Daren Fulwell from IP Fabric and Campbell Gregory from CRG Technology to hear how Charles Russell Speechley, one of CRG’s strategic customers, are benefitting from a different approach to gaining insight into the behavior of their network. Using IP Fabric’s data collection and analysis, CRG deliver the capability of Network Assurance - using a vendor-neutral network data model to prove that the network is behaving as expected, identify anomalies for remediation, and remove the need for traditional manual documentation and troubleshooting approaches. 13:30 - 13:40 Knowing What Matters with Network Assurance - Explored KNOWING WHAT MATTERS WITH NETWORK ASSURANCE - EXPLORED Explore more about "Knowing What Matters with Network Assurance" with our Cisco Live hosts, special guests, and live demos. 16:00 - 16:30 Cisco Live 2024 Amsterdam Closing Show CISCO LIVE 2024 AMSTERDAM CLOSING SHOW Looking back at an amazing Cisco Live 2024 Amsterdam 09:00 - 09:10 Welcome to Cisco Live 2024 Amsterdam - Day 3 WELCOME TO CISCO LIVE 2024 AMSTERDAM - DAY 3 Welcome to Day 3 of Cisco Live 2024 from Amsterdam. Join our hosts and guests as we look forward to another amazing day of insights and education. 09:20 - 09:55 Disrupting the Status Quo to Advance Equity & Inclusion Sandra Huber, VP IT Infrastructure, adidas | Aruna Ravichandran, SVP, Chief Marketing & Customer Officer, Cisco Collaboration, Cisco Systems, Inc. | Helen Briggs, Managing Director, Cisco Systems, Inc. | Kim Grondsma, Dutch Government DISRUPTING THE STATUS QUO TO ADVANCE EQUITY & INCLUSION Sandra Huber, VP IT Infrastructure, adidas Aruna Ravichandran, SVP, Chief Marketing & Customer Officer, Cisco Collaboration, Cisco Systems, Inc. Helen Briggs, Managing Director, Cisco Systems, Inc. Kim Grondsma, Dutch Government In tech, we understand the need for disruption to deliver value to customers and gain leadership in the market. We must embrace the same mindset when creating inclusive environments, policies, and cultures. These panelists will explore the need to disrupt the status quo – and how allyship is critical to dismantling systemic bias, creating equitable opportunities, and championing diversity at every organizational level. Learn how organizations like Cisco, Adidas, and Allianz are crafting intersectional policies that acknowledge the diverse needs of women and advance gender equality in the workplace. Key panel themes: Allyship is a lifelong commitment How an allyship mindset can help improve organizations (policy & culture) The spectrum of identity and diversity is broad, including gender, socioeconomic background, ethnicity, sexual orientation, and more. Understanding intersectionality and how it impacts equity will help craft more inclusive policies. 10:00 - 10:30 Actionable steps to manage your journey to net zero using sustainable capabilities across Cisco’s portfolio Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. | Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. ACTIONABLE STEPS TO MANAGE YOUR JOURNEY TO NET ZERO USING SUSTAINABLE CAPABILITIES ACROSS CISCO’S PORTFOLIO Denise Lee, Vice President, Sustainability Engineering Office, Cisco Systems, Inc. Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. Internal and external challenges such as energy cost instability and demands from regulators, investors, and employees, have driven business leaders to increase their focus on sustainability over recent years. More organizations are prioritizing sustainability but may not know where to start. In this session, learn about the sustainable capabilities of our portfolio for the data center, smart buildings and for service providers to get started on building your IT sustainability plan and what tools are available to accelerate transformation. 10:30 - 11:00 The Role of IT Today: Leading with the Experience Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. THE ROLE OF IT TODAY: LEADING WITH THE EXPERIENCE Fletcher Previn, SVP & Chief Information Officer, Cisco Systems, Inc. Every minute an employee spends struggling with a system is a minute they’re not doing the work they were hired to do and the work they’re passionate about. That’s friction that IT has a unique responsibility to alleviate. Join Fletcher Previn, Cisco SVP & Chief Information Officer, in this keynote address about the unique role and responsibility of IT in shaping the culture and employee experience in enterprise organizations. 11:30 - 12:10 Technology Trends of Today and Tomorrow – Fireside Chat Gemma Trowbridge, Product Manager, Cisco Systems, Inc. | Adele Trombetta, SVP and General Manager, CX EMEA, Cisco Systems, Inc. | Jose van Dijk, VP, EMEA Channels and Routes to Market, Cisco Systems, Inc. | Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. TECHNOLOGY TRENDS OF TODAY AND TOMORROW – FIRESIDE CHAT Gemma Trowbridge, Product Manager, Cisco Systems, Inc. Adele Trombetta, SVP and General Manager, CX EMEA, Cisco Systems, Inc. Jose van Dijk, VP, EMEA Channels and Routes to Market, Cisco Systems, Inc. Gordon Thomson, Vice President, EMEA Service Provider, Cisco Systems, Inc. In this session leaders will share some of the technology trends they are most excited about and why they're important. We’ll cover the impact they could have, which ones are ready today, and what you need to do to get ready for tomorrow! 12:10 - 13:00 Generative AI: A Cautious Embrace Keith Griffin, Distinguished Engineer, Cisco Systems, Inc. | Kim Grondsma, Dutch Government | Iwan Spekenbrink, CEO, Team dsm-firmenich PostNL GENERATIVE AI: A CAUTIOUS EMBRACE Keith Griffin, Distinguished Engineer, Cisco Systems, Inc. Kim Grondsma, Dutch Government Iwan Spekenbrink, CEO, Team dsm-firmenich PostNL A new wave of AI has emerged. Generative AI fueled by large language models (LLMs) has captured not just the imagination of technologists but has directly impacted the public view of artificial intelligence. The opportunities presented by generative AI are immense and so are the risks. This session will focus on both to help navigate a path to the most effective use of generative AI in enterprise environments. 13:00 - 13:30 Knowing What Matters with Network Assurance with IP Fabric (Partner Session) Campbell Gregory, Managing Director, CRG TECHNOLOGY LTD | Abba Abbaszadi, Director of Information Technology, Charles Russell Speechlys | Daren Fulwell, Product Evangelist, IP Fabric KNOWING WHAT MATTERS WITH NETWORK ASSURANCE WITH IP FABRIC (PARTNER SESSION) Campbell Gregory, Managing Director, CRG TECHNOLOGY LTD Abba Abbaszadi, Director of Information Technology, Charles Russell Speechlys Daren Fulwell, Product Evangelist, IP Fabric Join Daren Fulwell from IP Fabric and Campbell Gregory from CRG Technology to hear how Charles Russell Speechley, one of CRG’s strategic customers, are benefitting from a different approach to gaining insight into the behavior of their network. Using IP Fabric’s data collection and analysis, CRG deliver the capability of Network Assurance - using a vendor-neutral network data model to prove that the network is behaving as expected, identify anomalies for remediation, and remove the need for traditional manual documentation and troubleshooting approaches. 13:30 - 13:40 Knowing What Matters with Network Assurance - Explored KNOWING WHAT MATTERS WITH NETWORK ASSURANCE - EXPLORED Explore more about "Knowing What Matters with Network Assurance" with our Cisco Live hosts, special guests, and live demos. 16:00 - 16:30 Cisco Live 2024 Amsterdam Closing Show CISCO LIVE 2024 AMSTERDAM CLOSING SHOW Looking back at an amazing Cisco Live 2024 Amsterdam THANK YOU TO OUR DIAMOND SPONSORS * * * * * Registration Support: +31 (0)20 703 8559 Email Support: CiscoLiveEMEA@ciscoevents.com Account Help © 2024 Cisco Systems Inc. All Rights Reserved. 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