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Submitted URL: http://www.usbankrewardsconnect.com/
Effective URL: https://www.usbankrewardsconnect.com/account/authorize
Submission: On January 04 via manual from US — Scanned from DE
Effective URL: https://www.usbankrewardsconnect.com/account/authorize
Submission: On January 04 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
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Toggle navigation * About Rewards Cards * FAQ * Bookmark This Page WELCOME TO U.S. BANK REWARDS CARDS REWARD EMPLOYEES, THANK CUSTOMERS OR PROVIDE RELIEF. ALWAYS APPRECIATED. GETTING STARTED * First-time customers, register to create an online account * Choose from a variety of card designs * Order prepaid debit cards in any denomination, from $25 - $1,000 * Customize cards with your logo or a special message WHY REWARDS CARDS? Convenient for Businesses Rewards Cards make it easy to show appreciation to your employees and loyal customers, while saving you time, cost and materials. In uncertain times, Rewards Cards can also be given to provide relief and community support. REWARD OF CHOICE FOR RECIPIENTS Unlike store gift cards, recipients choose when, how and where to spend their reward. Purchase fee applies. The U.S. Bank Rewards Card cannot be reloaded with additional funds, nor can it be used at an ATM. No cash access. For use in the U.S. only. Terms and conditions, including fees, apply. For complete terms and conditions, see the “U.S. Bank Rewards Card Cardholder Agreement” available at usbankrewardsconnect.com. This Rewards Card is issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. © 2020 U.S. Bank SIGN UP AND ORDER YOUR CARDS IN MINUTES! Create a Customer Profile Returning Customers Email Password Forgot Password? Logging in and retrieving Order history... × CREATE A CUSTOMER PROFILE * Terms and Conditions * Privacy * Contact Us × LOGIN × RESET PASSWORD × ORDER HISTORY × MANAGE YOUR ACCOUNT × × CONFIRMATION ORDER HAS BEEN SUCCESSFULLY CANCELLED. OK × SESSION TIMEOUT FOR SECURITY PURPOSES, YOUR SESSION IS SET TO TIMEOUT AFTER 30 MINUTES OF INACTIVITY. CLICK OK TO RESUME YOUR SESSION. OK × BULK ORDER DETAILS Close × ABOUT REWARDS CARDS Whether your business is looking for an employee award or incentive, the U.S. Bank Rewards Visa Card is the perfect solution. A prepaid Rewards Card is also a great way to thank customers for their business or to use as a promotional prize. Rewards Cards includes benefits for both purchasers and recipients. BENEFITS FOR YOUR BUSINESS * Easy to purchase. U.S. Bank has made the purchasing process easy. A credit card, check, bank ACH account or U.S. Bank checking account can be used to purchase Rewards Cards. * Faster, Easier Award Fulfillment. Get awards to recipients faster and more conveniently than typical merchandise fulfillment. * Program Branding and Design. You can co-brand cards with a company logo or add a short special message to reinforce the cardholder’s connection to the reward. Several designs are available to choose from. * Reduced Costs. A Rewards Card eliminates the need to process and issue checks to streamline administrative costs. They also reduce the costs associated with a merchandise award, such as shipping costs, inventory control and packing fees. * Motivated Employees. Delivering an award that’s highly desirable helps build loyalty and improve employee satisfaction and retention. * Versatility. Available in any amount from $25 to $1,000. BENEFITS FOR THE RECIPIENTS * Cardholder Information. U.S. Bank provides customer service and cardholder account information easily by Web access, IVR (Interactive Voice Response) and live operator assistance. * Spending Flexibility. Recipients can use the U.S. Bank Rewards Card to make purchases everywhere Visa debit cards are accepted within the United States, including online and mail purchases. * Convenience and Ease of Use. The card works like other Visa debit cards, so it’s easy to use and familiar to both consumers and merchants. * Security. A lost or stolen Rewards Card can be replaced if the account number is available. (Card number must be available. Other conditions apply. See cardholder agreement for complete details.) Close × CONTACT US TELEPHONE: Call the U.S. Bank Support Line from 8:00 am CT to 5:00 pm CT, Monday thru Friday at 866-224-3466. EMAIL: Email us at corporaterewardscard@usbank.com with any questions or comments. If you are inquiring about an order, please include your company name, your name, full address, phone number and confirmation number. Close × FAQ Frequently Asked Questions How do I order the Rewards Card to give to my employees or customers? Are there any limits for Corporate Rewards orders? After I place my order, how soon will it be shipped? How will the Rewards Card be packaged? Can U.S. Bank add my company logo to the Rewards Card? Are my Rewards Cards ready for use? What happens if I purchase more Rewards Cards than I need, can I return any unused portion? What is the U.S. Bank Rewards Visa Card and how is it used? Where can the U.S. Bank Rewards Visa Card be used? Is the U.S. Bank Rewards Visa Card a credit card? Do I need to sign an agreement? What do I do if my Rewards Card doesn’t have enough money on it for my purchase? How do I ensure that my Rewards Card will be accepted at restaurants, hair salons and other service locations? Buying gas? What happens if I need to return an item? What if a purchase is declined? Does my U.S. Bank Rewards Visa Card have an expiration date? How do I check the Rewards Card balance and access customer service? What happens if my Rewards Card is lost or stolen? What if I want to make an Internet, Mail or Phone Order Purchase? U.S. Bank Rewards Visa Card Fee Schedule Ordering How do I order Cards to give to employees or customers? Go online at www.usbankrewardsconnect.com. Complete the company profile, place your order and accept the Terms and Conditions. We accept debit and credit cards from Visa, American Express or MasterCard. Also, you can pay by a U.S. Bank checking account, ACH (can take up to eight days for payment to be verified) or remit a check to pay for your purchase. NOTE: You must be authorized signer on the U.S. Bank checking account. If you are not an authorized signer, the authorized signer on the checking account is required to send an email to corporaterewardscard@usbank.com granting permission to debit the checking account for this order. Please include the order number in your response. Are there any limits for Corporate Rewards orders? No minimum order required. You may load each card in the amount of $25 - $1,000 After I place my order, how soon will it be shipped? From the time the payment is processed, allow six business days for arrival of orders. There are two shipping options: 2-Day Air: $14.95 and 1-Day Air: $28.95 for tracking and security purposes. Please allow extra time during the November/December peak holiday season. Cards can only be shipped to U.S. locations. How will the Rewards Card be packaged? Your Rewards Card purchase will come packaged in a #10 envelope, affixed to a card carrier with the cardholder agreement and helpful usage tips included inside the package. Be sure to provide these documents to the Rewards Card recipient. Can U.S. Bank add my company logo to the Rewards Card? Yes. Your company logo can be imprinted in the upper portion of the Silver Sparkle card plastic only. Please allow 5 extra Business days for set up. Addition fees apply. For additional information about this feature, please email an inquiry to: corporaterewardscard@usbank.com. Are my Rewards Cards ready for use? No. Recipients must call 855-274-9934 to activate their cards. What happens if I purchase more Rewards Cards than I need, can I return any unused portion? Purchaser should accurately forecast the quantity of Rewards Cards that are needed. All Sales are final. Once cards are issued and distributed to you, they cannot be returned for credit. Basic Product Information What is the U.S. Bank Rewards Visa Card and how is it used? The U.S. Bank Rewards Visa Card is a Visa prepaid card issued by U.S. Bank National Association that is loaded with value and given to you as authorized and determined solely by an organization on a loyalty, award or promotional basis. The U.S. Bank Rewards Visa Card cannot be purchased by a general consumer. Where can the U.S. Bank Rewards Visa Card be used? The U.S. Bank Rewards Visa Card is available for use at any retailer in the U.S. and District of Columbia that accepts Visa debit cards. You will not be able to use the U.S. Bank Rewards Visa Card for ATM withdrawals. Is the U.S. Bank Rewards Visa Card a credit card? No, the U.S. Bank Rewards Visa Card is a prepaid Visa debit card that carries a fixed amount of funds determined at the time of issuance. Each time the Rewards Card is used, the purchase amount is deducted from the balance. Additional value cannot be added to your Rewards Card. Do I need to sign an agreement? No, but you will have to accept the terms and conditions of the Reward Card to submit your order. It fully explains the use of the Rewards Card. Using the U.S. Bank Rewards Visa Card for Purchases What do I do if my Rewards Card doesn't have enough money on it for my purchase? If there is not enough money on your Rewards Card to cover the full amount of a desired purchase ask the merchant to split the transaction between the remaining balance and another form of payment. Tell the cashier how much money is on your Rewards Card since many merchants cannot determine the remaining value on your Rewards Card. How do I ensure that my Rewards Card will be accepted at restaurants, hair salons and other service locations? Most restaurants, salons, and other service locations assume you will be adding a tip to your tab. You can ensure your Rewards Card will be accepted by making sure your Rewards Card's balance is 20% greater than the purchase amount. The actual tip that you enter on the receipt will replace the assumed 20% tip when the transaction is applied to the Rewards Card. Buying gas? Pay inside for gas purchases. Do not pay at the pump. Always tell the operator how much you would like taken from your Rewards Card. What happens if I need to return an item? Merchandise returns and refund policies vary by merchant. If a credit is issued to your Rewards Card, the credit may not be added to the available funds for up to seven business days. Check your balance regularly to determine when your Rewards Card has been credited for the return. What if a purchase is declined? Your Rewards Card's available balance is probably less than the purchase amount. You may inform the merchant of the remaining balance on your Rewards Card and use another form of payment to pay the difference, subject to the policy of the merchant. Also, please be aware that use of the U.S. Bank Rewards Visa Card at some merchants - for example, restaurants, mail-order companies, and cruise lines - requires the Rewards Card have an available balance greater than the purchase amount to ensure sufficient funds for tips or incidental expenses. Does my U.S. Bank Rewards Visa Card have an expiration date? Yes, your Rewards Card plastic does expire and the expiration date is indicated on the front of your Rewards Card. Customer Service How do I check the Rewards Card balance and access customer service? Web: Balance information and transaction histories are available 24 hours a day, free of charge, online at www.usbankrewardscard.com. Phone: Telephone customer service is available 24 hours a day at 855-274-9934. What happens if my Rewards Card is lost or stolen? You must call 855-274-9934 to report the card as lost or stolen. You will be required to provide your name, Rewards Card number, original value, and transaction history. The Rewards Card will be replaced for a fee of $15.00. What if I want to make an Internet, Mail or Phone Order Purchase? Internet, mail or phone order purchases may require that we have the name and address of the Rewards Card owner on file. If you wish to make an Internet, mail or phone order purchase, you will need to go to www.usbankrewardscard.com and enter your name and address prior to performing an Internet, mail or phone order transaction. U.S. Bank Rewards Visa Card Fee Schedule Rewards Card Replacement Fee* $15.00 *Rewards Card Replacement Fee is applied if the Rewards Card is replaced at any time before expiration or escheated according to applicable law. Close × TERMS AND CONDITIONS When ordering cards remember: * Cards can only be used within the United States * Cards cannot be returned or refunded * Distribute cards upon delivery. * If payment is returned your order will be cancelled * Cards to be distributed for loyalty, award and promotional purposes only * No resale allowed U.S. Bank Rewards Card Cardholder Agreement (EFFECTIVE 5/01/2019) READ THIS CARDHOLDER AGREEMENT (“AGREEMENT”) CAREFULLY AND KEEP IT FOR FUTURE REFERENCE. The U.S. Bank Rewards Card (“Card”) is a non-reloadable Visa or Mastercard prepaid card issued by U.S. Bank National Association (“U.S. Bank”) that is loaded with value and given to you as authorized and determined solely by an organization in connection with a loyalty, award or promotional program. Signing the back of the Card, using the Card, or allowing someone else to use the Card means that you accept this Agreement and you are responsible for all transactions. In this Agreement the terms “we”, “us”, and “our” mean U.S. Bank and “you” or “your” mean anyone who has received the Card or is authorized to use it. The laws of the state of Ohio govern interpretation of this Card Agreement. We may change the terms of, or add new terms to, this Card Agreement at any time, with or without cause, and without giving you notice, in accordance with applicable law. Visit www.usbankrewardscard.com for posting of the most recent terms. THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION (INCLUDING A CLASS ACTION ARBIRATION WAIVER). IT IS IMPORTANT THAT YOU READ THE ARBITRATION SECTION CAREFULLY. THIS CARD IS SUBJECT TO AN EXPIRATION DATE AND MUST BE ACTIVATED PRIOR TO USE. See “Expiration, Revocation” and “Using Your Card” below for more information. 1. USING YOUR CARD We encourage you to use your Card immediately. You must activate your Card prior to the “valid thru” date on the front of your Card by calling the phone number or visiting the website printed on the back of the Card. After activation your Card may be used to purchase goods or services at any merchant that accepts Visa or Mastercard debit cards. You must not use your Card for any illegal transaction. We may decline authorization for any illegal transaction or Internet gambling transaction. Your Card is not redeemable for cash. Your Card cannot be used for any cash advances or cash back at the point of sale, money orders, travelers checks or gambling transactions. Additional value cannot be added to this Card. All transactions will be declined once the Card balance reaches zero. Keep a record of your Card number in case of loss or theft. 2. FOREIGN TRANSACTIONS This Card can only be used within the United States. Transactions occurring in a foreign country will be declined. 3. FEES There are no fees when using the Card to purchase goods and services domestically. However, the following fees apply and will be deducted from the balance available on the Card, as applicable, except where prohibited or modified by applicable law: Card Replacement Fee: A $15.00 fee will be charged to your Card any time it is replaced and for any reason. Escheatment Fee: A $15.00 fee will be charged for processing any escheat of abandoned funds remaining on your Card. 4. BALANCE AND ACCOUNT INFORMATION You may obtain balance and account information online at www.usbankrewardscard.com. You may also contact Cardholder Services by calling 855-274-9934. 5. SALE PROHIBITED Sale of this Card is strictly prohibited. 6. EXPIRATION, REVOCATION The Card is valid through the expiration date shown on the front of the Card or until the value on the Card reaches zero, except where prohibited or modified by applicable law. The Card is no longer usable after the last day of the month of the “valid thru” date shown on the front of the Card unless you obtain a replacement Card. When the Card expires it will be closed and any unused balance will be handled according to escheat law. U.S. Bank may revoke the Card at any time without cause or notice. You must surrender a revoked Card and may not use it to make purchases. You may not sell your Card and U.S. Bank is not liable for the revocation of funds on Cards that have been sold or transferred by you. 7. INTERNET, MAIL AND PHONE ORDER PURCHASES Internet, mail and phone order purchases may require that we have your name and address on file. If you wish to make Internet or mail order purchases, you will need to go to www.usbankrewardscard.com and enter your name and address prior to performing an Internet, mail or phone order transaction. 8. PERSONAL IDENTIFICATION NUMBER (PIN) PURCHASES During the Card activation process, you will be required to set your PIN, which you may use for making purchases where entering a PIN is allowed. You can also change your PIN by calling 855-274-9934. The Card and PIN are provided for your use and protection, and you will: * Not disclose the PIN nor record it on the Card or otherwise make it available to anyone else; * Use the Card and the PIN as instructed (Card cannot be used to obtain cash); * Promptly notify us of any loss or theft of your Card or PIN (see “Liability for Lost/Stolen Card and Unauthorized Transactions”); and * Be liable for any transactions made by a person you authorize or permit to use your Card and/or PIN. If you permit someone else to use your Card, we will treat this as if you have authorized this person to use your Card and you will be responsible for any transactions initiated by such person with your Card. 9. Liability for Lost/Stolen Card and Unauthorized Transactions If your Card has been lost, stolen, or subject to unauthorized use, contact Cardholder Services immediately at 855- 274-9934, 24 hours a day, 7 days a week. You will be required to provide your name, the Card number, and the relevant transaction history. You must call us within 60 days of the date of the transaction you believe to be unauthorized. If you don’t report within this timeframe, you may be liable for all transactions that occur on your Card. You may also be liable for transactions that occur on your Card after you report your Card lost or stolen unless (1) you sign the signature panel on the back of the Card in permanent ink, (2) you promptly report all facts relating to a loss or theft of your Card, and (3) if we ask for your cooperation in our investigation of your lost or stolen Card, you fully cooperate with our request. If you comply with these procedures and we determine there is a balance remaining on your lost or stolen Card, you may request a replacement Card. We will charge a fee to replace a lost or stolen Card, which will be deducted from the balance of your Card. A reissued Card may take up to 20 days to process. 10. LIABILITY FOR FAILURE TO COMPLETE TRANSACTIONS U.S. Bank is not liable for any failed transaction if you do not have enough money on your Card to cover a transaction, the terminal or system is not working properly, circumstances beyond our control prevent the transaction, or the merchant authorizes an amount greater than the purchase amount. 11. LIABILITY AND ERROR RESOLUTION PROCEDURES If there is a problem or dispute with a purchase of goods or services, you must address it directly with the merchant involved. Refunds and returns are subject to the merchant’s policies or applicable laws. In case of any other errors on your card account call Cardholder Services immediately at 855-274-9934. You must call within 60 days of the date of the error or transaction you wish to dispute. If you need more information about error resolution procedures please call Cardholder Services at 855-274-9934. 12. DISCLOSURE OF INFORMATION TO THIRD PARTIES We may disclose information to third parties about your Card or the transactions you make: (a) where it is necessary for completing transactions; (b) to verify the existence and condition of your Card to a third party; (c) to utilize services of third parties and affiliate entities who assist us in providing the Card and related services; (d) to comply with government agency rules or court orders; (e) if you give us your permission; (f) if you owe us money or there are legal proceedings in connection with your Card, in which case information may be released to attorneys, accountants, collection bureaus, financial institutions, and others involved in collection, adjustment, settlement or reporting; (g) to protect against potential fraud and other crimes; or (h) when otherwise permitted by law. 13. RESOLUTION OF DISPUTES BY ARBITRATION PLEASE READ THIS PROVISION CAREFULLY. UNDER THIS PROVISION, YOU WAIVE YOUR RIGHTS TO TRY ANY COVERED CLAIM IN COURT BEFORE A JUDGE OR JURY AND TO BRING OR PARTICIPATE IN ANY CLASS OR OTHER REPRESENTATIVE ACTION. The following provision applies to any claim, cause of action, proceeding, or any other dispute between you, on the one hand, and us, our respective parents, subsidiaries, affiliates, agents, employees, predecessors-in-interest, personal representatives, heirs and/or successors, and assigns, on the other hand (each a “Claim” as further defined under the heading “Claims Covered by Arbitration”), including all questions of law or fact related thereto. A. AGREEMENT TO ARBITRATE Either you or we may elect in writing, and without the consent of the other, to arbitrate all Claims covered by this provision. B. CLAIMS COVERED BY ARBITRATION Claims subject to our agreement to arbitrate shall include all of the following: (1) Claims related to or arising out of this account Agreement, or any prior or later versions of this account Agreement as well as any changes to the terms of this account Agreement; (2) Claims related to or arising out of any aspect of any relationship between us that is governed by this account Agreement, whether based in contract, tort, statute, regulation, or any other legal theory; and (3) Claims that relate to the construction, scope, applicability, or enforceability of this arbitration provision. Claims include Claims that arose before we entered into this account Agreement (such as Claims related to advertising) and after termination of this account Agreement. C. CLAIMS NOT COVERED BY ARBITRATION Claims subject to our agreement to arbitrate shall not include any Claim you file in a small claims court, so long as the Claim remains in such court and advances only an individual claim for relief. D. COMMENCING AN ARBITRATION The party initiating arbitration must choose one of the following arbitration forums to administer the arbitration: * The American Arbitration Association (“AAA”) under AAA’s Consumer Arbitration Rules, except as modified by this account Agreement. AAA’s Rules may be obtained from www.adr.org or 1-800-778-7879 (toll-free). * JAMS/Endispute (“JAMS”) under JAMS’ Comprehensive Arbitration Rules & Procedures or Streamlined Arbitration Rules & Procedures, including JAMS’ Consumer Minimum Standards, except as modified by this account Agreement. JAMS’ Class Action Procedures shall not apply. JAMS’ rules may be obtained from www.jamsadr.com or 1-800-352-5267 (toll free). If the chosen arbitration forum is for any reason unable to serve, then the parties may agree to a comparable substitute organization. If the parties are unable to agree, then a court of competent jurisdiction shall appoint a substitute organization. E. ARBITRATION PROCEDURE The arbitration shall be decided by a single neutral arbitrator selected in accordance with AAA’s or JAMS’ rules, as applicable. The arbitrator will decide the dispute in accordance with the terms of our account Agreement and applicable substantive law, including the Federal Arbitration Act and applicable statutes of limitation. The arbitrator shall honor claims of privilege recognized at law. The arbitrator may award damages or other relief (including injunctive relief) available to the individual claimant under applicable law. The arbitrator will not have the authority to award relief to, or against, any person or entity who is not a party to the arbitration. The arbitrator will take reasonable steps to protect customer account information and other proprietary or confidential information. Any arbitration hearing shall take place in the federal judicial district that includes your home address, unless you and we agree in writing to a different location or the arbitrator so orders. If all Claims are for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing in accordance with AAA’s or JAMS’ rules. At your or our request, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s award shall be final and binding, subject to judicial review only to the extent allowed under the Federal Arbitration Act. You or we may seek to have the award vacated or confirmed and entered as a judgment in any court having jurisdiction. F. NO CLASS ACTION OR JOINDER OF PARTIES You and we agree that no class action, private attorney general, or other representative claims may be pursued in arbitration, nor may such action be pursued in court if either you or we elect arbitration. Unless mutually agreed to by you and us, Claims of two or more persons may not be joined, consolidated, or otherwise brought together in the same arbitration (unless those persons are joint account owners or beneficiaries on your account and/or related accounts, or parties to a single transaction or related transaction). If this specific paragraph is determined by the arbitrator to be unenforceable, then this entire provision shall be null and void. G. ARBITRATION COSTS Unless the applicable arbitration rules at the time of filing a Claim are more favorable to you, we will advance (i) all arbitration costs in an arbitration that we commence, and (ii) the first $2,500 in arbitration filing, administration, and arbitrator’s fees in an arbitration that you commence. To the extent allowed by applicable law and our agreements, the arbitrator may award arbitration costs and attorneys’ fees to the prevailing party. H. APPLICABLE LAW You and we agree that you and we are participating in transactions that involve interstate commerce and that this provision and any resulting arbitration are governed by the Federal Arbitration Act. To the extent state law applies, the laws of the state governing your account relationship apply. No state statute pertaining to arbitration shall apply. I. SEVERABILITY Except as this provision otherwise provides, if any part of this provision is deemed to be invalid or unenforceable by the arbitrator, that part will be severed from the remainder of this provision and the remainder of this provision will be enforced. HERE ARE SOME HELPFUL TIPS ON HOW TO USE YOUR U.S. BANK REWARDS CARD * Know Your Balance: The Rewards Card transaction will be declined if you attempt to make a purchase in excess of your card balance. If your Rewards Card value is not enough to cover the full amount of your purchase, ask the cashier to split the transaction between the remaining card balance and another form of payment. Tell the cashier how much is on your Rewards Card since many merchants cannot tell what the balance is. Visit www.usbankrewardscard.com for balance information. * Most restaurants, salons and other services where you typically tip may temporarily add approximately 20% to your bill to cover the tip. Make sure your balance can cover the 20% or your transaction will be declined. * When purchasing gasoline at a gas station using the pay-at-the pump option, a hold may be placed on your account to initiate the transaction. This amount may be greater than the actual transaction amount and will be held until the actual transaction amount clears. To avoid having funds held while waiting for the transaction to clear, pay the cashier inside for your gasoline purchase. Payments made inside clear for the actual amount immediately. * Go to www.usbankrewardscard.com to register your card with your name and address before you make any purchases over the web, phone or through the mail. Many merchants do an address match to make sure that the card belongs to the person making the purchase. * Your card does not have cash access. It cannot be used to withdraw funds at an Automated Teller Machine (“ATM”). * Visit www.usbankrewardscard.com for additional helpful tips on how to use your U.S. Bank Rewards Card. Close