customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://customerservice.starbucks.com/app/contact/ask/
Effective URL:
https://customerservice.starbucks.com/app/contact/ask/
Submission: On April 27 via api (April 27th 2020, 6:49:20 pm UTC) from US

Summary HTTP 26 Redirects Links 42 Behaviour Indicators

Summary

This website contacted 13 IPs in 5 countries across 12 domains to perform 26 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on March 5th 2020. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 8	74.117.200.136 74.117.200.136	7160 (NETDYNAMICS) (NETDYNAMICS)
1	104.108.49.156 104.108.49.156	16625 (AKAMAI-AS) (AKAMAI-AS)
1	52.217.41.222 52.217.41.222	16509 (AMAZON-02) (AMAZON-02)
2	23.210.248.44 23.210.248.44	16625 (AKAMAI-AS) (AKAMAI-AS)
1 2	2a00:1450:400... 2a00:1450:4001:821::2008	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400c:c08::9a	15169 (GOOGLE) (GOOGLE)
1	23.210.250.213 23.210.250.213	16625 (AKAMAI-AS) (AKAMAI-AS)
3	23.37.40.225 23.37.40.225	16625 (AKAMAI-AS) (AKAMAI-AS)
4	2606:2800:234... 2606:2800:234:59:254c:406:2366:268c	15133 (EDGECAST) (EDGECAST)
2	2a03:2880:f02... 2a03:2880:f02d:12:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	2a03:2880:f12... 2a03:2880:f12d:83:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
1	104.244.42.136 104.244.42.136	13414 (TWITTER) (TWITTER)
26	13

8 74.117.200.136 (Elk Grove Village, United States) 1 redirects

ASN7160 (NETDYNAMICS, US)
PTR: vippoolpc136.rightnowtech.com

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.108.49.156 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a104-108-49-156.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.217.41.222 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.210.248.44 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-248-44.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:821::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c08::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.210.250.213 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-210-250-213.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 23.37.40.225 (Netherlands)

ASN16625 (AKAMAI-AS, US)
PTR: a23-37-40-225.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2606:2800:234:59:254c:406:2366:268c (United States)

ASN15133 (EDGECAST, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f02d:12:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f12d:83:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.136 (United States)

ASN13414 (TWITTER, US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	starbucks.com 1 redirects customerservice.starbucks.com www.starbucks.com	463 KB
5	twitter.com platform.twitter.com syndication.twitter.com	32 KB
3	rnengage.com www.rnengage.com	3 KB
2	facebook.net connect.facebook.net	117 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
1	facebook.com www.facebook.com
1	addthisedge.com v1.addthisedge.com	346 B
1	moatads.com z.moatads.com	1 KB
1	doubleclick.net stats.g.doubleclick.net	428 B
1	addthis.com s7.addthis.com	113 KB
1	amazonaws.com s3.amazonaws.com
0	custhelp.com Failed starbucksweb.widget.custhelp.com Failed
26	12

	Domain	Requested by
8	customerservice.starbucks.com	1 redirects customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
3	www.rnengage.com	customerservice.starbucks.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
1	syndication.twitter.com
1	www.facebook.com	connect.facebook.net
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s7.addthis.com	customerservice.starbucks.com
1	s3.amazonaws.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
0	starbucksweb.widget.custhelp.com Failed	customerservice.starbucks.com
26	14

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
investor.starbucks.com
news.starbucks.com
www.twitter.com
www.facebook.com
www.youtube.com
mystarbucksidea.force.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2020-03-05` - `2021-03-05`	a year	crt.sh
starbucks.com DigiCert Secure Site ECC CA-1	`2020-03-18` - `2020-11-25`	8 months	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2019-11-09` - `2020-12-02`	a year	crt.sh
odc-prod-01.oracle.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2020-09-04`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-04-07` - `2020-06-30`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-04-01` - `2020-06-24`	3 months	crt.sh
moatads.com DigiCert SHA2 Secure Server CA	`2020-01-17` - `2021-03-17`	a year	crt.sh
*.rnengage.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2021-01-08`	a year	crt.sh
*.twimg.com DigiCert SHA2 High Assurance Server CA	`2019-11-12` - `2020-11-18`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2020-04-15` - `2020-07-14`	3 months	crt.sh
syndication.twitter.com DigiCert SHA2 High Assurance Server CA	`2020-03-05` - `2021-03-02`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: D7DAB0309AB558B03816955FD964F256
Requests: 20 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 2475C74FDB636EE4F801709C78C24826
Requests: 3 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.6787510241df65d128e2b60207ad4c25.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: E3A993D179AD67EEEE645096D0837DD9
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D46%23cb%3Df3e7a728bc4bda4%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff323a6730b2864c%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 49B0375005FEFF63EBE9D62C966C5976
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.6787510241df65d128e2b60207ad4c25.en.html
Frame ID: BE83A9E3923636C8354A7FC1F7050C32
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^/]*\/[a-z]*\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

26
Requests

96 %
HTTPS

42 %
IPv6

12
Domains

14
Subdomains

13
IPs

5
Countries

747 kB
Transfer

1381 kB
Size

9
Cookies

42 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title:

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a Store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Coffee Beans Blends Brewing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu Drinks Food Nutrition

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse
Title: Coffeehouse Music Wi-Fi Community

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility
Title: Responsibility Values Goals Progress

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/card
Title: Card Register Reload Rewards

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us
Title: About Us

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/our-heritage
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Company

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-irhome
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://news.starbucks.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/product-advisories
Title: Product Advisories

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center
Title: Career Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/working-at-starbucks
Title: Working at Starbucks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/starbucks-career-advancement
Title: Starbucks Career Advancement

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity
Title: Career Diversity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity/partner-networks
Title: Partner Networks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/professional-services-careers
Title: Professional Services Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/roasting-plant-positions
Title: Roasting Plant Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/retail-positions
Title: Retail Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/international-positions
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: For Business

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/office-coffee
Title: Office Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/international-stores
Title: Starbucks Coffee International

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/foodservice
Title: Foodservice

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/licensed-stores
Title: Licensed Stores

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse/community
Title: Online Community

Search URL Search Domain Scan URL

URL: https://www.twitter.com/starbucks/
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/starbucks/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.youtube.com/starbucks
Title: YouTube

Search URL Search Domain Scan URL

URL: https://mystarbucksidea.force.com/
Title: My Starbucks Idea

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account
Title: My Account

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu/nutrition
Title: Nutrition Info

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/whats-new
Title: What's New

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/web-accessibility
Title: Web Accessibility

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/site-map
Title: Site Map

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 10

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1391197497&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=322315960&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1588013341161&utmac=UA-9155837-1&utmcc=__utma%3D246673883.1788886775.1588013341.1588013341.1588013341.1%3B%2B__utmz%3D246673883.1588013341.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1556995674&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1788886775.1588013341&jid=1556995674&_v=5.7.2&z=1391197497

26 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
customerservice.starbucks.com/app/contact/ask/
Redirect Chain

http://customerservice.starbucks.com/app/contact/ask/
https://customerservice.starbucks.com/app/contact/ask/

28 KB
11 KB

1468ms
898ms

Document
text/html

74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

6362a49b419280652367d0745ce66a3699f4103c78313e22f5dee041e6193b6e

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Host: customerservice.starbucks.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 27 Apr 2020 18:48:59 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Security-Policy: frame-ancestors DENY
Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY
Cache-Control: no-cache, no-store
Expires: -1
Pragma: no-cache
Set-Cookie: cp_session=fUN4~ZdKQavF6A~5q1fGtwz2vGjOo5wNe9~QpSVu04YNbIdhenlde65sGZ51GzHzTwlAb2k3iQnh_6UrUijJdrSmtfAjoL3brgg~nqgttHKlDoHGh9IGubCVicNLImXYAJN2HMYL1jTNvCM_EfLm6pWLe2~kxRfUwzLwbzFLWAGzDBz9OJaVIdzGraaR52dNiSYM2jSujs1xOrwAja0bmkG~NyUCOKDJUm0HBo2bsGWJpxx4YSGIGrhUeMAS9MXzR~e3aJME878JcfI9g7ntzeIrMfHG6edBEP_QF980sz4QpXEdV2RojIENCI9LOqiVs3627kJX2hitovh2U3sU~JgcmeF_Tt62CnaTdSoBPcJHpurHTgLZ8288EJKEB6QeMcU15HrFIuJ1dkyfzgRUt4jO5FQpncvRHM2xTVsVsbPZKtZ4CvHb326~Ep~UO5OkLslx4bxGD52Uw5yK9vyZezz51cIy_aNemoIToeDmfzv5q7sEIGh_PU7A!!; path=/; httponly; SameSite=None; Secure TS015a22fa=013627b267fee403246cc6195aa329aa5a03ea158c9f8d943ed40249b9529a435d86372403029f5bd5419aecaeef22a7a2bc7ddc18; Path=/; Secure; HTTPOnly
Content-Length: 10170
RNT-Time: D=690169 t=1588013339732611
RNT-Machine: 0.68
Keep-Alive: timeout=15, max=97
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Content-Encoding: gzip

Redirect headers

Location: https://customerservice.starbucks.com/app/contact/ask/
Connection: close
Content-Length: 0

GET
H/1.1 200
OK starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1587734930/templates/ 105 KB
105 KB 117ms
116ms Stylesheet
text/css 74.117.200.136
NETDYNAMICS

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1587734930/templates/starbucks.themes.starbucks.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 27 Apr 2020 18:49:00 GMT
Last-Modified: Fri, 24 Apr 2020 13:29:46 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
RNT-Time: D=1073 t=1588013340709726
RNT-Machine: 0.72
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=94
Content-Length: 107199
Expires: Mon, 27 Apr 2020 19:04:00 GMT

GET
H2 200 modernizr.custom.js Show response
www.starbucks.com/static/js/library/ 5 KB
2 KB 93ms
28ms Script
application/x-javascript 104.108.49.156
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.starbucks.com/static/js/library/modernizr.custom.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

104.108.49.156 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-108-49-156.deploy.static.akamaitechnologies.com

Software

Akamai Resource Optimizer /

Resource Hash

bd8f043c8190503cc6025384c2c0d50f137014773ba181a3bc2fe06ad62b685f

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000
X-Content-Type-Options	nosniff, nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=15768000
content-encoding: br
x-content-type-options: nosniff, nosniff
p3p: CP="CAO PSA OUR"
status: 200
server-timing: cdn-cache; desc=HIT, edge; dur=2
content-length: 1812
etag: "0ccd93b59cd51:0"
last-modified: Mon, 06 Apr 2020 15:04:06 GMT
server: Akamai Resource Optimizer
x-frame-options: SAMEORIGIN
date: Mon, 27 Apr 2020 18:49:00 GMT
vary: Accept-Encoding
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expires: Wed, 01 Apr 2020 00:00:00 GMT

GET
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s3.amazonaws.com/ki.js/18853/ 0
0 426ms
109ms Script
application/xml 52.217.41.222
AMAZON-02

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
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URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.41.222 Ashburn, United States, ASN16509 (AMAZON-02, US),
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Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

GET
H/1.1 200
OK logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 3 KB
3 KB 428ms
112ms Image
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NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Expires: Mon, 27 Apr 2020 19:04:01 GMT

GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 349 KB
113 KB 65ms
22ms Script
application/javascript 23.210.248.44
AKAMAI-AS

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

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Response headers

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date: Mon, 27 Apr 2020 18:49:01 GMT
x-host: s7.addthis.com
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GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/4.284/min/ 310 KB
311 KB 476ms
119ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Request headers

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Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
Last-Modified: Thu, 22 Aug 2019 12:01:10 GMT
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GET
H/1.1 200
OK starbucks.35305c050bff5b6c89b2f7b80434a865.js Show response
customerservice.starbucks.com/euf/generated/optimized/1587734930/templates/ 28 KB
28 KB 323ms
296ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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https://customerservice.starbucks.com/euf/generated/optimized/1587734930/templates/starbucks.35305c050bff5b6c89b2f7b80434a865.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Software

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Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
Last-Modified: Fri, 24 Apr 2020 13:29:46 GMT
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Expires: Mon, 27 Apr 2020 19:04:01 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1587734930/custom/ 210 B
620 B 429ms
116ms Script
application/x-javascript 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1587734930/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

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Software

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Security Headers

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Request headers

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Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
Last-Modified: Fri, 24 Apr 2020 13:29:37 GMT
Strict-Transport-Security: max-age=31536000
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GET
H2 200 ga.js Show response
ssl.google-analytics.com/ 45 KB
17 KB 26ms
7ms Script
text/javascript 2a00:1450:4001:821::2008
GOOGLE

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Full URL

https://ssl.google-analytics.com/ga.js

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Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:821::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Request headers

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Response headers

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content-length: 17168
expires: Mon, 27 Apr 2020 20:15:07 GMT

GET
H/1.1 200
OK wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 820 B
1 KB 440ms
116ms Image
image/png 74.117.200.136
NETDYNAMICS

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Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS, US),

Reverse DNS

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Software

Resource Hash

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Request headers

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Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
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Content-Length: 820
Expires: Mon, 27 Apr 2020 19:04:01 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1391197497&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
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35 B
428 B

43ms
15ms

Image
image/gif

2a00:1450:400c:c08::9a
GOOGLE

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Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1788886775.1588013341&jid=1556995674&_v=5.7.2&z=1391197497

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c08::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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Redirect headers

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GET
H2 200 moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 62ms
20ms Script
application/x-javascript 23.210.250.213
AKAMAI-AS

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.250.213 , Netherlands, ASN16625 (AKAMAI-AS, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 27 Apr 2020 18:49:01 GMT
content-encoding: gzip
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GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame 2475 5 KB
3 KB 87ms
21ms Script
application/javascript 23.37.40.225
AKAMAI-AS

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Full URL: https://www.rnengage.com/api/1/javascript/acs.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.37.40.225 , Netherlands, ASN16625 (AKAMAI-AS, US),
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Request headers

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Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
Content-Encoding: gzip
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Content-Type: application/javascript; charset=UTF-8
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Expires: Wed, 29 Apr 2020 01:30:56 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame 2475 175 B
551 B 278ms
212ms Script
application/javascript 23.37.40.225
AKAMAI-AS

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Full URL: https://www.rnengage.com/api/e/ca52053/e.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
ETag: -Yc_Wb1O
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Expires: Mon, 04 May 2020 15:53:36 GMT

GET
H2 200 _ate.track.config_resp Show response
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346 B 119ms
118ms Script
application/javascript 23.210.248.44
AKAMAI-AS

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Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
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Response headers

date: Mon, 27 Apr 2020 18:49:01 GMT
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GET
H/1.1 200
OK widgets.js Show response
platform.twitter.com/ 96 KB
29 KB 28ms
7ms Script
application/javascript 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/widgets.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
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Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
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X-Cache: HIT
Content-Type: application/javascript; charset=utf-8
Content-Length: 29121

GET
H2 200 sdk.js Show response
connect.facebook.net/en_US/ 3 KB
2 KB 17ms
6ms Script
application/x-javascript 2a03:2880:f02d:12:face:b00c:0:3
FACEBOOK

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Full URL

https://connect.facebook.net/en_US/sdk.js

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f02d:12:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

1da4b41ef5caf765462dd065f41abd5f847c83ab300311f2e5e98d566886ef1d

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; preload; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
content-md5: viaVLOnhgUwF/W5jPJBiAg==
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vary: Accept-Encoding
content-type: application/x-javascript; charset=utf-8
access-control-allow-origin: *
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cache-control: public,max-age=1200,stale-while-revalidate=3600
timing-allow-origin: *
expires: Mon, 27 Apr 2020 19:04:12 GMT

GET
H2 200 sdk.js Show response
connect.facebook.net/en_US/ 394 KB
115 KB 19ms
6ms Script
application/x-javascript 2a03:2880:f02d:12:face:b00c:0:3
FACEBOOK

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Full URL

https://connect.facebook.net/en_US/sdk.js?hash=1be05cfe66b68d7e24d3f5dc45bd5650&ua=modern_es6

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f02d:12:face:b00c:0:3 , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
X-Frame-Options	DENY

Request headers

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Referer: https://customerservice.starbucks.com/app/contact/ask/
Origin: https://customerservice.starbucks.com

Response headers

strict-transport-security: max-age=31536000; preload; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
content-md5: dmaJBxfu4cUQchwJS0mGLg==
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x-fb-trip-id: 1850256238
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x-frame-options: DENY
date: Mon, 27 Apr 2020 18:49:01 GMT, Mon, 27 Apr 2020 18:49:01 GMT
vary: Accept-Encoding
content-type: application/x-javascript; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-FB-Content-MD5
cache-control: public,max-age=31536000,stale-while-revalidate=3600,immutable
timing-allow-origin: *
expires: Tue, 27 Apr 2021 18:44:12 GMT

GET
H/1.1 200
OK widget_iframe.6787510241df65d128e2b60207ad4c25.html
platform.twitter.com/widgets/ Frame E3A9 0
0 9ms
8ms Document
text/html 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/widgets/widget_iframe.6787510241df65d128e2b60207ad4c25.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (fcn/40B4) /
Resource Hash

Request headers

Host: platform.twitter.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: iframe
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Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer: https://customerservice.starbucks.com/app/contact/ask/

Response headers

Content-Encoding: gzip
Access-Control-Allow-Methods: GET
Access-Control-Allow-Origin: *
Age: 251456
Cache-Control: public, max-age=315360000
Content-Type: text/html; charset=utf-8
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P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server: ECS (fcn/40B4)
Vary: Accept-Encoding
X-Cache: HIT
Content-Length: 5825

GET
H/1.1 200
OK button.93a0c25c2d2f3081c705c98c2d9dec0e.js Show response
platform.twitter.com/js/ 7 KB
3 KB 6ms
6ms Script
application/javascript 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/js/button.93a0c25c2d2f3081c705c98c2d9dec0e.js
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (fcn/4196) /
Resource Hash: cef013ba053c40f6bfa36baf6b11dca3426b1697bb52bec0902a4746f5f7d169

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 27 Apr 2020 18:49:01 GMT
Content-Encoding: gzip
Last-Modified: Tue, 07 Apr 2020 20:47:38 GMT
Server: ECS (fcn/4196)
Age: 251456
Etag: "0745fc0bb127ba13d716d66761b4628d+gzip"
Vary: Accept-Encoding
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Access-Control-Allow-Origin: *
Cache-Control: public, max-age=315360000
X-Cache: HIT
Content-Type: application/javascript; charset=utf-8
Content-Length: 2298

GET
H2 200 like.php
www.facebook.com/v2.6/plugins/ Frame 49B0 0
0 76ms
64ms Document
text/html 2a03:2880:f12d:83:face:b00c:0:25de
FACEBOOK

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Full URL

https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D46%23cb%3Df3e7a728bc4bda4%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff323a6730b2864c%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=1be05cfe66b68d7e24d3f5dc45bd5650&ua=modern_es6

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f12d:83:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

:method: GET
:authority: www.facebook.com
:scheme: https
:path: /v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D46%23cb%3Df3e7a728bc4bda4%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff323a6730b2864c%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
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Referer: https://customerservice.starbucks.com/app/contact/ask/

Response headers

status: 200
cache-control: private, no-cache, no-store, must-revalidate
expires: Sat, 01 Jan 2000 00:00:00 GMT
pragma: no-cache
strict-transport-security: max-age=15552000; preload
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facebook-api-version: v2.12
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content-type: text/html; charset="utf-8"
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date: Mon, 27 Apr 2020 18:49:01 GMT Mon, 27 Apr 2020 18:49:01 GMT
alt-svc: h3-27=":443"; ma=3600

GET
H/1.1 200
OK tweet_button.6787510241df65d128e2b60207ad4c25.en.html
platform.twitter.com/widgets/ Frame BE83 0
0 10ms
10ms Document
text/html 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/widgets/tweet_button.6787510241df65d128e2b60207ad4c25.en.html
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (fcn/4196) /
Resource Hash

Request headers

Host: platform.twitter.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: iframe
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Referer: https://customerservice.starbucks.com/app/contact/ask/

Response headers

Content-Encoding: gzip
Access-Control-Allow-Methods: GET
Access-Control-Allow-Origin: *
Age: 251454
Cache-Control: public, max-age=315360000
Content-Type: text/html; charset=utf-8
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Etag: "19c3039cfd5675cf5859e70ff1c2f6e3+gzip"
Last-Modified: Tue, 07 Apr 2020 20:47:45 GMT
P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server: ECS (fcn/4196)
Vary: Accept-Encoding
X-Cache: HIT
Content-Length: 12395

GET
H/1.1 200
OK r
www.rnengage.com/api/1/ Frame 2475 43 B
230 B 214ms
214ms Image
image/gif 23.37.40.225
AKAMAI-AS

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Full URL: https://www.rnengage.com/api/1/r?Z=yh5srBleM&s=pA68GtHo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=-Yc_Wb1O&%230:redirectCount=0&%230:navType=0&%231:redirectCount=0&%231:navType=0&a=script-page,view&n=script-page,response,i,899|script-page,load,i,3022
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.37.40.225 , Netherlands, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-37-40-225.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: No-cache
RNT-Machine: 0.34
Cache-Control: No-store
Connection: keep-alive
Date: Mon, 27 Apr 2020 18:49:02 GMT
Content-Length: 43
Content-Type: image/gif

GET
H2 200 jot
syndication.twitter.com/i/ 43 B
360 B 134ms
133ms Image
image/gif 104.244.42.136
TWITTER

General

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Full URL

https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1588013342020%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22a2aa63b%3A1586240908307%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.244.42.136 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 27 Apr 2020 18:49:02 GMT
content-encoding: gzip
x-content-type-options: nosniff
status: 200, 200 OK
x-twitter-response-tags: BouncerCompliant
content-length: 65
x-xss-protection: 0
x-response-time: 113
pragma: no-cache
last-modified: Mon, 27 Apr 2020 18:49:02 GMT
server: tsa_o
x-frame-options: SAMEORIGIN
strict-transport-security: max-age=631138519
content-type: image/gif;charset=utf-8
cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-connection-hash: 0b08b3165ffe5daa49355be71e549669
x-transaction: 008db1c000c87659
expires: Tue, 31 Mar 1981 05:00:00 GMT

GET ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: starbucksweb.widget.custhelp.com
URL: https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

9 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customerservice.starbucks.com/	1970-01-19 09:06:55	Name: __atuvs Value: 5ea7291d480431de000
customerservice.starbucks.com/	1970-01-19 18:35:41	Name: __atuvc Value: 1%7C18
.starbucks.com/	1970-01-19 09:06:55	Name: __utmb Value: 246673883.1.10.1588013341
.starbucks.com/	1970-01-19 09:06:53	Name: __utmt Value: 1
.starbucks.com/	1969-12-31 23:59:59	Name: __utmc Value: 246673883
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: cp_session Value: fUN4~ZdKQavF6A~5q1fGtwz2vGjOo5wNe9~QpSVu04YNbIdhenlde65sGZ51GzHzTwlAb2k3iQnh_6UrUijJdrSmtfAjoL3brgg~nqgttHKlDoHGh9IGubCVicNLImXYAJN2HMYL1jTNvCM_EfLm6pWLe2~kxRfUwzLwbzFLWAGzDBz9OJaVIdzGraaR52dNiSYM2jSujs1xOrwAja0bmkG~NyUCOKDJUm0HBo2bsGWJpxx4YSGIGrhUeMAS9MXzR~e3aJME878JcfI9g7ntzeIrMfHG6edBEP_QF980sz4QpXEdV2RojIENCI9LOqiVs3627kJX2hitovh2U3sU~JgcmeF_Tt62CnaTdSoBPcJHpurHTgLZ8288EJKEB6QeMcU15HrFIuJ1dkyfzgRUt4jO5FQpncvRHM2xTVsVsbPZKtZ4CvHb326~Ep~UO5OkLslx4bxGD52Uw5yK9vyZezz51cIy_aNemoIToeDmfzv5q7sEIGh_PU7A!!
.starbucks.com/	1970-01-19 13:29:41	Name: __utmz Value: 246673883.1588013341.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.starbucks.com/	1970-01-20 02:38:05	Name: __utma Value: 246673883.1788886775.1588013341.1588013341.1588013341.1
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: TS015a22fa Value: 013627b267fee403246cc6195aa329aa5a03ea158c9f8d943ed40249b9529a435d86372403029f5bd5419aecaeef22a7a2bc7ddc18

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
starbucksweb.widget.custhelp.com
104.108.49.156
104.244.42.136
23.210.248.44
23.210.250.213
23.37.40.225
2606:2800:234:59:254c:406:2366:268c
2a00:1450:4001:821::2008
2a00:1450:400c:c08::9a
2a03:2880:f02d:12:face:b00c:0:3
2a03:2880:f12d:83:face:b00c:0:25de
52.217.41.222
74.117.200.136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customerservice.starbucks.com Open in urlscan Pro 74.117.200.136 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

26 Requests

96 %HTTPS

42 %IPv6

12 Domains

14 Subdomains

13 IPs

5 Countries

747 kBTransfer

1381 kBSize

9 Cookies

42 Outgoing links

Page URL History

Redirected requests

26 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Failed requests

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

9 Cookies

Security Headers

Indicators

customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Screenshot
Live screenshot

Full Image

26
Requests

96 %
HTTPS

42 %
IPv6

12
Domains

14
Subdomains

13
IPs

5
Countries

747 kB
Transfer

1381 kB
Size

9
Cookies

26 HTTP transactions
0 data transactions