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Text Content

 * Home
 * About
 * Resume
 * Portfolio
 * Services
 * Contact


SKOFIAR KAMBERI

I'm F|



Skilled Technical Support Specialist assisting customers with routine web
application and relational database questions and issues with broad
understanding of the product at Caspio. Experienced Teaching Assistant with a
demonstrated history of working in the higher education. Skilled in Research,
Teamwork, ASP.NET, C#, SQL, Microsoft Office, and Microsoft SQL Server. Strong
education professional with a Master's degree focused in Computer Engineering
from International Balkan University (IBU).
I offer a wide range of services to assist you with delivering your customers
intuitive and productive products. With customer experience at the core of what
I do, I can help provide the tools you need, such as content management systems,
data modelling, digital strategy and more.


WEB DEVELOPER.

I am 9 years experienced in building a range of complex bespoke systems, they
are ready to assist no matter the project size using the latest technologies. .

 * Birthday: 16 March 1992
 * Website: www.skofiarkamberi.com
 * Phone: (+49) 1747966585 / (+381) 63 789 4 880
 * City: Ofterdingen, Germany

 * Age: 31
 * Degree: Master
 * Email: skofiarkamberi@gmail.com
 * Freelance: Available




SKILLS

HTML 100%

CSS 90%

JavaScript 80%

SQL 95%

Jquery 80%

ASP.NET 100%

C# 100%

C++ 100%

WordPress/CMS 100%

Photoshop / Adobe Illustrator 65%



RESUME




SUMARY

SKOFIAR KAMBERI

I am 9 years experienced in building a range of complex bespoke systems, they
are ready to assist no matter the project size using the latest technologies.

 * Ofterdingen, Germany
 * (+49) 1747966585 / (+381) 63 789 4 880
 * skofiarkamberi@gmail.com


EDUCATION

MASTER IN COMPUTER ENGINEERING

2015 - 2018

International Balkan University, Skopje, North Macedonia

Thesis: Composition of Web Services for Student Evaluation System Mentor:
Asst.Prof.Dr. Festim Halili | Grade: 10

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

2011 - 2015

International Balkan University, Skopje, North Macedonia

Thesis: Design and Application of a Database for Students Assoc.Prof.Dr. Hiqmet
Kamberaj | Grade: 10


PROFESSIONAL EXPERIENCE

TECHNICAL SUPPORT ENGINEER III

2023 - CURRENTLY

Laird Connectivity

 * Provide technical support and guidance to customer inquiries ensuring that
   proposed designs align with the manufacturing site capabilities. Follow up
   with customer technical requests as needed.
 * Field general questions about Laird Connectivity products and services. Be
   able to confidently address customer questions, general product capabilities,
   specifications, part numbers and general application guidelines.
 * Interview customers to collect complete information regarding the technical
   requirements for their application. Consult with other subject matter experts
   within the organization when discussing more difficult applications to ensure
   the best solution is selected.
 * Provide new product opportunities as discovered by dealing with customer
   issues with a view to patent such products or ideas.
 * Make outbound calls in response to incoming sales leads, sample requests, and
   product sales to customers.
 * Qualify sales leads, provide initial product information, and stage
   opportunities.
 * Assist in maintaining the sales lead database, making sure clean handoffs
   occur during the sales process.
 * Work with the global engineering discovery teams that utilize a
   time-to-market design process.
 * Utilize all product offerings, providing insightful and detailed design
   solutions. Present design solutions to customer utilizing solid model design
   techniques during presentation.
 * Keep work skills current to ensure Laird competitiveness in a dynamic global
   business environment. May require some travel to customer sites required
   providing design specific solutions.
 * Adheres to quality and safety systems or maintenance of quality and safety
   standards.
 * Assign all incoming leads to appropriate resources as needed

TECHNICAL SUPPORT ENGINEER

2022 - 2023

Caspio

 * Assess and prioritize customer cases to ensure timely response and resolution
   according to service standards and best practices, with an emphasis on
   escalated cases.
 * Answer questions about the standard features and capabilities of our platform
   from customers and create a demo environment as needed.
 * Research, troubleshoot, and resolve complex technical issues and serve as the
   point of contact for customers, providing updates until full resolution.
 * Evangelize customers and recommend solutions to meet customers’ needs and
   promote new features and extensions as appropriate.
 * Conduct 1-1 technical sessions with customers on more complex questions
   including review and consultation of application and relational database
   design, establishing table relationships, training on standard features, and
   minor customizations / enhancements.
 * Work cross-functionally to communicate customer feedback, pain points,
   feature requests, and make recommendations to internal teams regarding the
   product and service quality as a customer advocate.
 * Perform UAT during product releases and report bugs to the Product team.
 * Share and contribute to process improvements, FAQs, resources, and support
   guidelines to spread knowledge and positively impact customer satisfaction.

DISPATCHER-REMOTE

2021- 2022

MGR Freight System

 * Scheduling drivers to make freight deliveries or collect shipments and
   packages.
 * Communicating with customers about freight details, delivery or pickup times,
   and special handling requests.
 * Planning per-determined routes and accommodating route changes as needed.

TEACHING ASSISTANT

2017 - 2021

International Balkan University, Skopje, North Macedonia

 * Algorithms
 * Database Design and Management
 * Discrete Computational Structures
 * Data Structures
 * Formal Languages and Automata
 * Introduction to Programming
 * Information Technology
 * Multimedia and Web Desiging
 * Principles of Artificial Intelligence
 * Visual Programming


PORTFOLIO

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eum quidem. Sit sint consectetur velit. Quisquam quos quisquam cupiditate. Et
nemo qui impedit suscipit alias ea. Quia fugiat sit in iste officiis commodi
quidem hic quas.

 * All
   

MSHNB.ORG

Mergata shqiptare ne bote Website and CMS



MR TRANSPORTER

MR Transporter Website and CMS



ESL ROYAL EXPRESS INC

ESL Royal Express INC Website and CMS



EAGLE US EXPRESS

Eagle US Express Website and CMS



PROCURA

Procura & Translations Website




SERVICES

WEB APPLICATIONS

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LANDING PAGE

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DESKTOP APPLICATION

Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia

LOGO DESIGN

At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis

FEATURE ENHANCEMENTS

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MAINTANANCE

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CONTACT

LOCATION:

Tübinger Straße 35, Ofterdingen, 72131, Germany

EMAIL:

skofiar.kamberi@gmail.com

CALL:

(+49) 1747966585 / (+381) 63 789 4 880

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SKOFIAR KAMBERI

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