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View this email in your browser What do the healthcare, financial services, energy, and media industries all have in common? Their business’ success hinges on their customers having positive user experiences. We’ve all sat through hours-long phone calls with representatives who have to dig through systems and tab across different applications to recall our critical user information. The demand for a seamless and secure digital experience is impossible to fulfill with fragmented identity data—as consumers’ needs evolve, so must the business architecture that supports them. This month Radiant Logic is partnering with TechVision Research to share actionable recommendations when it comes to the future of IAM and CIAM. Check out the events and the resource below to learn how to achieve a 360° view of your users with no business downtime—your customers (and boss) will thank you. Webinars: - 9/9: The Future of Identity Management: The Next Five Years | TechVision Research - 9/23: The Key to Customer Identity: It Starts with the Data | TechVision Research Event: - Radiant Logic Trainings & Certificates Resource: - TechVision Research: Building a Compelling Customer IAM Foundation WEBINAR: The Future of Identity Management: The Next Five Years | TechVision Research Where is identity management heading and what are the top priorities in 2021? Join Radiant Logic and Gary Rowe, CEO and Principal Consulting Analyst with TechVision Research, for a discussion on technology trends, new business models, and how an intelligent identity data platform is a necessary prerequisite toward a truly secure digital enterprise. The webinar will include TechVision’s Top 12 Updated List of Key Identity Management Trends, factoring in the new post-pandemic world and its impact on Identity and Access Management. Date: Thursday, September 9, 2021 | 11:00 AM - 12:00 PM PT Register WEBINAR: The Key to Customer Identity: It Starts with the Data | TechVision Research The accelerated online consumerization boom due to the pandemic has forced organizations to digitally transform operations overnight. Engaging customers online and providing a seamless experience can make or break the relationship between a brand and a customer. The stakes are high—get it right and build tangible business results; get it wrong and your competitive advantage can be forever lost. This webinar will offer strategic and tactical recommendations from Doug Simmons, Principal Consulting Analyst at TechVision Research, for building a customer IAM foundation, and explore how an intelligent identity data platform can help avoid deployment headaches. Date: Thursday, September 23, 2021 | 11:00 AM - 12:00 PM PT Register EVENT: Radiant Logic Trainings & Certificates Did you know you can become Radiant Logic certified? Our training programs provide practical experience in an instructor-led format, ensuring that you have the knowledge to succeed in all phases of deployment and ongoing usage. Learn more about the complete capabilities of the Radiant Logic product suite and maximize your investment in your identity infrastructure solution. Don’t forget to check out our upcoming training sessions available both on-site and virtually. Get the full training schedule, class offerings, and certificate information on the link below. Learn More RESOURCE: TechVision Research: Building a Compelling Customer IAM Foundation A CIAM program, properly executed, is a conduit towards building lifetime digital customer relationships. Establishing trusted connections and building relationships that generate useful data which in turn, support better customer insights is key to digital business success. These digital relationships can be maintained and enhanced over time with a steady flow of updated contextual information that drives personalized offerings, provides greater security, and improves business decisions. In this report, the analysts at TechVision Research lay out a foundation for enterprises looking to build an IAM foundation to support the engagement of customers, prospects, and external stakeholders in the context of business goals. Read Here © 2021 Radiant Logic, Inc. All rights reserved. info@radiantlogic.com | sales@radiantlogic.com | Tel: 1.877.727.6442 Schedule a demo | Unsubscribe