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Submission: On October 05 via manual from US — Scanned from DE
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Log In Contact Support PlatformSolutionsPricingAbout UsBlogResources Platform Solutions Pricing About Us Blog Resources Get in TouchTry for free Welcome to Clickatell THE GLOBAL LEADER IN CHAT COMMERCE With more than 20 years of innovation, from messaging to customer engagement to chat, Clickatell gives consumers the power to transact with brands anytime, anywhere. Contact Us Watch Video Contact Us Watch Video THE CLICKATELL PLATFORM CONNECT, INTERACT AND TRANSACT WITH YOUR CUSTOMERS WITH EASE Serve the customer, anywhere, at any time, by delivering your products and services in mobile messaging channels they love and use every day. Learn More Learn More CONNECT, INTERACT AND TRANSACT WITH YOUR CUSTOMERS AT SCALE Deliver engaging, contextually-relevant messaging, customer support and rich digital commerce experiences with Clickatell’s Chat Commerce Platform. CONNECT Connect is trusted by businesses worldwide to reach their customers quickly and reliably with mobile messaging. Connect INTERACT Experience the power of automated messaging and live agent support on mobile channels to create deep engagement with your customers. Interact TRANSACT With Transact, businesses can easily accept secure payments in messaging channels, without the need for any coding. Transact IMPROVE CUSTOMER EXPERIENCE AND DRIVE REVENUE WITH CHAT COMMERCE Advance and personalize the customer experience. Deliver higher customer satisfaction and retention, increased sales, improved business efficiencies, and reduced operating costs with our chat platform. SMS Messaging Advanced Messaging Automation Live Agent Support Payments SMS MESSAGING NOTIFICATIONS AT SCALE, WITH SMS API SOLUTIONS Reach a global audience and improve customer engagement by unleashing the power of SMS messaging with our developer APIs to provide your customer with real-time notifications, including updates, alerts, promotions and OTPs. The first step to enhancing the customer experience, with messaging when it matters. Learn more about SMS Messaging ADVANCED MESSAGING THE RIGHT MESSAGE AT THE RIGHT TIME Advanced messaging allows your business to deliver more engaging messaging experiences to your customers by sending relevant, helpful, actionable messages and automating certain business processes. Migrate customers to richer channels of communication with proactive, meaningful dialogue, deepening the customer relationship, and increasing trust and loyalty. This is conversational messaging that converts. Learn more about Advanced Messaging AUTOMATION CONVENIENT CUSTOMER SERVICE AND SUPPORT WITH AUTOMATION SOLUTIONS Resolve queries without the hassle of a phone call with Clickatell’s automation solutions! Make your brand available in just a few clicks, offering convenient customer service and support on customers’ preferred messaging channels. It’s time to communicate and engage with your customers in the way they prefer – anytime and anywhere. Build sophisticated messaging workflows for unassisted, real-time interactions, and even request payments with a simple message! Learn more about Automation LIVE AGENT SUPPORT GET TRANSFERRED AND CHAT WITH A REAL PERSON Reduce the friction and the frustration of the contact center experience by offering customers the ability to seamlessly switch to messaging a live agent for answering inquiries or handling payments. Sometimes, when automated conversations can no longer provide value, a live agent, assisted messaging experience is what’s needed to resolve a complex customer query. Learn more about Live Agent Support PAYMENTS SEND A LINK AND GET PAID VIA CHAT PAYMENTS A convenient and contact-free chat payment experience, that makes sealing the deal easier than ever before. Our end-to-end solution, in partnership with Visa and Cybersource, enriches the customer experience by enabling you to request payment with a simple, quick link sent to your customer in an SMS or WhatsApp message. Learn more about Payments DRIVE MORE REVENUE WITH CHAT COMMERCE Create personalized interactions with your customers at scale. Engage with your customers through messaging, automation, live agent interactions and payments, all through one unified experience. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. Enhance customer experience and build loyalty. Realize the convenience of chat commerce, enabling your company to drive additional consumer touch points, establish impactful relationships with your clients, and facilitate seamless transactions that provide tremendous value for all. Interact with customers where they are Chat apps and text messaging are used every day by everyone. Enhance convenient service and support Be there when your customer needs you. Build customer trust We’ll help you get there. Drive up your NPS score. Enable chat commerce Financial transactions can happen right in the chat. POWERING CHAT COMMERCE FOR FORWARD-THINKING GLOBAL BRANDS. Great customer experience is a win for businesses and customers. A business’s ability to connect and transact directly on a messaging platform adds great value for both customers and brands. 15000+ clients and 1750 organizations trust Clickatell worldwide. CUSTOMER SUCCESS Press Release DIS-CHEM CHOOSES CLICKATELL’S CHAT COMMERCE PLATFORM TO SERVE MILLIONS OF CUSTOMERS OVER WHATSAPP Dis-Chem rolls out new WhatsApp chat channel delivering self-help services and loyalty program management over chat. Read Press Release ”Clickatell has made the road to bringing our customers a fast, affordable, reliable, and better connection so much easier. Since partnering with Clickatell we have grown in leaps and bounds.” LATEST CONTENT MORE TO EXPLORE See how to best approach this powerful medium for engaging and transacting with mobile-first customers. Chat Commerce CHAT COMMERCE TRENDS REPORT - CX EDITION Discover how customer service teams have become a revenue-generating muscle by leveraging messaging and chat channels. Read Infographic Chat Commerce THE EVOLUTION OF NOTIFICATIONS TO CHAT COMME… Take a deep-dive into the evolution of message notifications to Chat Commerce & how it's shaping brand & consumer inter… Read eBook Chat Commerce CIT 2021 WEBINAR: TURNING CONVERSATIONS INTO… Want to learn how to turn conversations between you &your customer into a commerce chat that generates great sales? Le… Watch Webinar Conversational Commerce WHAT IS CONVERSATIONAL COMMERCE? Conversational commerce is a way businesses can engage with customers all around the world, & helps enhance customer ex… Read Article Chat Commerce CHAT COMMERCE TRENDS REPORT - HOLIDAY EDITION Create an amazing holiday shopping experience with Chat Commerce! Read Infographic Chat Commerce DRIVE SALES WITH PAYMENTS AND TRANSACTIONS I… Gain customers & drive sales with Chat Commerce. Learn how your business can utilize chat payments & transactions with … Watch Webinar STEP INTO THE FUTURE OF BUSINESS MESSAGING. SMS and two-way channels, automation, call center integration, payments - do it all with Clickatell's Chat Commerce platform. Get in Touch Global Leader in Chat Commerce Email* *I accept the Clickatell Terms & Conditions and Privacy Policy, and confirm that Clickatell may collect, process and retain all information submitted during or after this engagement, for all such necessary purposes as Clickatell may require. CONTACT US Talk to Sales CONNECT WITH US PRODUCTS SMSWhatsAppUSSDAdvanced MessagingChat FlowChat DeskCampaign ManagerChat 2 PayMarketplace SOLUTIONS BY INDUSTRY RetailAirlineTravelBankingTechnologyHealth and WellnessEducationTelcoInsuranceAutomotive RESOURCES AND HELP Resource CenterHelp CenterDeveloper DocsBlogSMS PricingCreate a Free Account Contact SupportSMS Country Regulations OTHER PRODUCTS SMS ProductsLong NumbersShort CodesSMS Gateway SOLUTIONS BY SCENARIO SMS APISelf-ServiceChat EconomyCustomer SupportFraud AlertsSecure TransactionsChat Commerce COMPANY About UsCareersPress and MediaContact CONTACT US Talk to Sales CONNECT WITH US © Copyright 2023 Clickatell. All rights reserved. Legal Terms Sitemap Free eBook: Maximize Your Advertising Spend with Messaging Global digital ad spending is predicted to exceed $645 billion by 2024. This is a clear indication of the role that digital advertising can have in your business’s marketing strategy. But if you’re not executing that digital ad spend with the right strategic approach, that massive spend might not get you the return on investment your business needs. Rather than a ‘set it and forget it’ approach, your business should be focused on getting maximum return from your investment in digital, and that requires, in part, a focus on connecting with customers at scale through your advertising spend. In this eBook you will learn about a method that allows you to get more from your ad spend while focusing on the right place for it—mobile. Read eBook