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Text Content

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Use Website In a Screen-Reader Mode
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866-347-4784
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 * Internet & TV
 * Mobile

 * EnEnglish
 * EsEspañol

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Service for

Store Locator


BREADCRUMB

 1. Home /
 2. Gig Upgrade


UPGRADE TO 1 GIG FIBER INTERNET

$20

$100 Visa® Prepaid Card

Terms apply.ⓘ

 * Equipment included
 * More speed for more devices

866.213.3012
Details


1 GIG FIBER INTERNET

OFFER for current residential Optimum Internet subscribers in good standing
upgrading to 1 Gig Fiber Internet (940 Mbps download/up to 940 Mbps upload), not
available in all areas. Where 1 Gig provided over cable network, up to 940
download/up to 35 upload. Advertised speed for wired connection. Rates are
subject to change at any time with advanced notice. The cost of speed upgrade
will be added to your bill. Former Optimum accts. prev. not in good standing or
have disconnected service within past 30 days or for seasonal move not eligible.
Must maintain all services at required level and be in good standing to keep
promo pricing & term. Acct with unpaid bill after due date is not in good
standing. Offer is not transferrable, may not be combined w/other offers, is
limited to advertised level of service., and is not available in all areas.
Subscription continues and renews automatically each month until canceled.
Cancel any time at 877-694-9474. Cancellation effective at end of then-current
billing period.

EQUIP & TAXES: Installation fee applies. 1 Gateway included with select internet
packages. Additional WiFi extender(s) may be needed in order to connect
wirelessly throughout Subscriber's residence. All fees apply. Additional
equipment will be charged at regular monthly rates. Surcharges, taxes, plus
certain additional charges and fees will be added to bill and are subject to
change during and after promotion period.

1 GIG FIBER INTERNET: has speeds of 1 Gig Fiber Internet 940 Mbps download/up to
940 Mbps upload, not available in all areas. Where 1 Gig provided over cable
network, up to 940 download/up to 35 upload. All speeds shown are for wired
connection. WiFi speeds vary. Actual speeds vary & are not guaranteed. Wireless
speed, performance & availability subject to factors beyond Optimum’s control.
Unlimited data subject to reasonable network management practices employed to
minimize congestion or service degradation. Many factors affect speed, see
optimum.net/wifitips. 99.9% reliability claim excludes outages caused by
external events and scheduled maintenance.

VISA® REWARD CARD: Only available to individuals who participate in advertised
upgrade to 1 Gig Internet offer. Not available to individuals who have
previously participated in an Optimum Visa® Reward Card promotion within the
past 12 months. Visa Reward Card will be mailed to customers who maintain
promotion and remain in good standing with no past due or returned payments
throughout first 90 days after account upgrade. Allow 4-6 weeks for delivery.
Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly
bill. Card value expires in 12 mos. Visa Reward Card may be used when making
purchases from merchants in the U.S. and District of Columbia everywhere Visa
debit cards are accepted. No ATM access. Terms and Conditions apply to Reward
Cards. See Cardholder Agreement for details. Visa Reward Card is issued by
MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This
optional offer is not a MetaBank product or service nor does MetaBank endorse
this offer. Card is distributed and serviced by InComm Financial Services, Inc.,
which is licensed as a Money Transmitter by the New York State Department of
Financial Services.

OPTIMUM MOBILE: $15/mo. per line for 1 GB data, unlimited talk & text. Autopay
required. Other monthly charges apply per line, including $20 activation fee,
and may include roaming charges, taxes, government fees and other Optimum Mobile
fees and surcharges (including USF fee). Other terms and conditions apply; visit
www.optimum.com/mobile/plan for plan details.

All rights reserved. Speed, service availability, pricing, offers, equipment
needed, limitations, restrictions and terms vary by area & subject to change &
discontinuance w/o notice. Other terms, conditions & restrictions apply. Minimum
system requirements & equip. configurations apply. Visit optimum.net for
details. All trademarks and service marks are the property of their respective
owner. Optimum, the Optimum family of marks and Optimum logos are registered
trademarks of CSC Holdings, LLC. ©2023 CSC Holdings, LLC, a subsidiary of Altice
USA, Inc.

Not available in all areas.
Wired connection up to 940 Mbps. WiFi speeds may vary.

Get 1 Gig Fiber Internet with 99.9% reliability.




WITH OPTIMUM FLEXABILITY℠ – CHOOSE THE SPEED YOU WANT.

CHOOSE YOUR SPEED

Pick the Internet speed that works for you.

CHANGE ANYTIME

Upgrade or change your Internet speed anytime.

NO CATCH

Risk-free with no hidden fees and no annual contracts.


INTRODUCING SMART
WIFI 6,
NOW WITH OPTIMUM XTEND.

 * Free WiFi extender for greater whole home coverage
 * One intelligent mesh network to connect all your devices
 * Better and faster WiFi experience


Get Smart WiFi 6, now with a WiFi extender included
FREE with select Internet packages.

Learn more
Details

Not available with all levels of service or in all areas. 1 free WiFi extender
included with select internet packages. Additional WiFi extender(s) may be
needed in order to connect wirelessly throughout Subscriber's residence. Faster
WiFi experience claim based on comparison of maximum theoretical speeds for
Optimum’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways. Speeds,
availability, pricing, offers, and terms vary by area and subject to change and
discontinuance w/o notice.


SWITCH & SAVE
WITH OPTIMUM MOBILE

PLANS STARTING AT $15/MO.

 * On America’s largest 5G network
 * Plus, save on your Internet bill every
   month when you add mobile

Get Optimum Mobile
Details

$15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. Other
monthly charges apply per line, including $20 activation fee, and may include
roaming charges, taxes, government fees and other Optimum Mobile fees and
surcharges (including USF fee). Other terms and conditions apply; visit
www.optimum.com/mobile/plan for plan details.

Optimum Mobile leverages T-Mobile 4G LTE and 5G networks. T-Mobile has America's
largest 5G network with more 5G bars in more places. 5G capable device required;
5G not available in all areas.

Save up to $15/mo. on Internet bill: Customers must maintain active mobile and
Internet services to qualify for savings. Other terms and conditions apply;
visit optimum.com/mobile/internet-and-mobile to learn more.

All rights reserved. All trademarks and service marks are the property of their
respective owners. © 2023 CSC Holdings, LLC.

 

KEEPING YOU SAFE ONLINE

Our intelligent network now has built-in security to help protect you from
online threats like viruses, malware and more. All at no extra cost to you.

Learn more Details

Built-in security provides security alerts to help identify potential online
threats. It does not identify all malicious sites or prevent all malware and
viruses and may be bypassed by Subscriber. Subscriber remains responsible for
maintaining the security of any device connected to the Optimum network.


MORE THAN JUST SPEED.
OUR PLANS INCLUDE
ACCESS TO:


MORE THAN JUST SPEED.
OUR PLANS INCLUDE
ACCESS TO:

 * News 12
 * Cheddar News

Optimum’s Internet service delivers exclusive, free access to News 12 on
News12.com and the News 12 app. News 12 is the tri-state’s leader in hyperlocal
news, weather, traffic, politics, investigative journalism and more,
with 24/7 award-winning coverage across seven individual local news channels,
and five News 12+ traffic and weather channels.
Feed your curiosity about what’s next. Watch Cheddar News for live news and
original shows that explore the people, ideas and innovations that are shaping
your world.


WE'VE GOT YOU COVERED


WE'VE GOT YOU COVERED


WE'VE GOT YOU COVERED

 * Service Protection
 * Device Protection
 * McAfee

Service Protection is here for you.
For just $7.99 per month, you won’t need to worry about standard service visit
fees when a home visit is required to resolve customer-caused in-home damage.
Learn more
Enjoy peace of mind. Get Device Protection and virtual support on your eligible
current and future equipment and devices starting at $9.99 per month.
Learn more
Stay safe online with cloud-based, multi-device protection from online threats
like viruses and malware, with prices starting at $2.99 per month.
Learn more
 

OPTIMUM HAS BEEN RANKED THE MOST RELIABLE INTERNET PROVIDER SIX YEARS IN A ROW.

Details

ACSI claim based on comparison to other measured cable providers in the
2015-2020 American Customer Satisfaction Index (ACSI) surveys of customers
rating their own Internet provider’s performance in reliability of Internet
service in terms of interruptions and outages. Tied with another cable provider
in 2020.


OUR COMMITMENT TO YOU.

SPEED & RELIABILITY

Experience fast, reliable connectivity – at home on our 100% fiber internet
network and on-the-go with Optimum Mobile.

VALUE & TRANSPARENCY

Enjoy premium internet at great pricing with transparent offers and no hidden
fees.

FLEXABILITY

Choose what works for you – change anytime without annual contracts or
penalties. Learn more.

RISK-FREE EXPERIENCE

Be confident knowing your satisfaction is guaranteed.

24/7 SUPPORT

Get help when you need it, online or by phone as we are committed to customer
service.



1 GIG FIBER INTERNET

OFFER for current residential Optimum Internet subscribers in good standing
upgrading to 1 Gig Fiber Internet (940 Mbps download/up to 940 Mbps upload), not
available in all areas. Where 1 Gig provided over cable network, up to 940
download/up to 35 upload. Advertised speed for wired connection. Rates are
subject to change at any time with advanced notice. The cost of speed upgrade
will be added to your bill. Former Optimum accts. prev. not in good standing or
have disconnected service within past 30 days or for seasonal move not eligible.
Must maintain all services at required level and be in good standing to keep
promo pricing & term. Acct with unpaid bill after due date is not in good
standing. Offer is not transferrable, may not be combined w/other offers, is
limited to advertised level of service., and is not available in all areas.
Subscription continues and renews automatically each month until canceled.
Cancel any time at 877-694-9474. Cancellation effective at end of then-current
billing period.

 

EQUIP & TAXES: Installation fee applies. 1 Gateway included with select internet
packages. Additional WiFi extender(s) may be needed in order to connect
wirelessly throughout Subscriber's residence. All fees apply. Additional
equipment will be charged at regular monthly rates. Surcharges, taxes, plus
certain additional charges and fees will be added to bill and are subject to
change during and after promotion period.

 

1 GIG FIBER INTERNET: has speeds of 1 Gig Fiber Internet 940 Mbps download/up to
940 Mbps upload, not available in all areas. Where 1 Gig provided over cable
network, up to 940 download/up to 35 upload. All speeds shown are for wired
connection. WiFi speeds vary. Actual speeds vary & are not guaranteed. Wireless
speed, performance & availability subject to factors beyond Optimum’s control.
Unlimited data subject to reasonable network management practices employed to
minimize congestion or service degradation. Many factors affect speed, see
optimum.net/wifitips. 99.9% reliability claim excludes outages caused by
external events and scheduled maintenance.

 

VISA® REWARD CARD: Only available to individuals who participate in advertised
upgrade to 1 Gig Internet offer. Not available to individuals who have
previously participated in an Optimum Visa® Reward Card promotion within the
past 12 months. Visa Reward Card will be mailed to customers who maintain
promotion and remain in good standing with no past due or returned payments
throughout first 90 days after account upgrade. Allow 4-6 weeks for delivery.
Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly
bill. Card value expires in 12 mos. Visa Reward Card may be used when making
purchases from merchants in the U.S. and District of Columbia everywhere Visa
debit cards are accepted. No ATM access. Terms and Conditions apply to Reward
Cards. See Cardholder Agreement for details. Visa Reward Card is issued by
MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This
optional offer is not a MetaBank product or service nor does MetaBank endorse
this offer. Card is distributed and serviced by InComm Financial Services, Inc.,
which is licensed as a Money Transmitter by the New York State Department of
Financial Services.

 

OPTIMUM MOBILE: $15/mo. per line for 1 GB data, unlimited talk & text. Autopay
required. Other monthly charges apply per line, including $20 activation fee,
and may include roaming charges, taxes, government fees and other Optimum Mobile
fees and surcharges (including USF fee). Other terms and conditions apply; visit
www.optimum.com/mobile/plan for plan details.

 

All rights reserved. Speed, service availability, pricing, offers, equipment
needed, limitations, restrictions and terms vary by area & subject to change &
discontinuance w/o notice. Other terms, conditions & restrictions apply. Minimum
system requirements & equip. configurations apply. Visit optimum.net for
details. All trademarks and service marks are the property of their respective
owner. Optimum, the Optimum family of marks and Optimum logos are registered
trademarks of CSC Holdings, LLC. ©2023 CSC Holdings, LLC, a subsidiary of Altice
USA, Inc.

866.200.7273
Pricing, terms, and offers subject to change and discontinuance without notice.
All trademarks and service marks are the property of their respective owners.
All services not available in all areas.

1 Court Square West, Long Island City, NY 11101

© 2023 CSC Holdings, LLC. All rights reserved
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SORRY, OPTIMUM NO LONGER SUPPORTS IE11. PLEASE DOWNLOAD ONE OF THESE
UP-TO-DATE BROWSERS:

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Browse with security, speed and comfort.
All of the downloads are safe from the vendor's official website.




English
Accessibility Adjustments
Reset Settings Statement Hide Interface

Choose the right accessibility profile for you
OFF ON
Seizure Safe Profile Clear flashes & reduces color
This profile enables epileptic and seizure prone users to browse safely by
eliminating the risk of seizures that result from flashing or blinking
animations and risky color combinations.
OFF ON
Vision Impaired Profile Enhances website's visuals
This profile adjusts the website, so that it is accessible to the majority of
visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract,
Glaucoma, and others.
OFF ON
ADHD Friendly Profile More focus & fewer distractions
This profile significantly reduces distractions, to help people with ADHD and
Neurodevelopmental disorders browse, read, and focus on the essential elements
of the website more easily.
OFF ON
Cognitive Disability Profile Assists with reading & focusing
This profile provides various assistive features to help users with cognitive
disabilities such as Autism, Dyslexia, CVA, and others, to focus on the
essential elements of the website more easily.
OFF ON
Keyboard Navigation (Motor) Use website with the keyboard
This profile enables motor-impaired persons to operate the website using the
keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such
as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.

Note: This profile prompts automatically for keyboard users.
OFF ON
Blind Users (Screen Reader) Optimize website for screen-readers
This profile adjusts the website to be compatible with screen-readers such as
JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is
installed on the blind user’s computer and smartphone, and websites should
ensure compatibility with it.

Note: This profile prompts automatically to screen-readers.
Content Adjustments
Content Scaling
Default

Readable Font
Highlight Titles
Highlight Links
Text Magnifier
Adjust Font Sizing
Default

Align Center
Adjust Line Height
Default

Align Left
Adjust Letter Spacing
Default

Align Right
Color Adjustments
Dark Contrast
Light Contrast
High Contrast
High Saturation
Adjust Text Colors
Cancel
Monochrome
Adjust Title Colors
Cancel
Low Saturation
Adjust Background Colors
Cancel
Orientation Adjustments
Mute Sounds
Hide Images
Read Mode
Reading Guide
Useful Links
Select an option Home Header Footer Main Content
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Black Cursor
Big White Cursor
HIDDEN_ADJUSTMENTS
Keyboard Navigation
Accessible Mode
Screen Reader Adjustments
Read Mode
Web Accessibility By
Learn More
Choose the Interface Language
English
Español
Deutsch
Português
Français
Italiano
עברית
繁體中文
Pусский
عربى
عربى
Nederlands
繁體中文
日本語
Polski
Türk
Accessibility StatementCompliance status

We firmly believe that the internet should be available and accessible to anyone
and are committed to providing a website that is accessible to the broadest
possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA
level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us
ensure that the website is accessible to blind people, people with motor
impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as
accessible as possible at all times. We utilize an accessibility interface that
allows persons with specific disabilities to adjust the website’s UI (user
interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the
background and optimizes its accessibility level constantly. This application
remediates the website’s HTML, adapts its functionality and behavior for
screen-readers used by blind users, and for keyboard functions used by
individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet
Applications) technique, alongside various behavioral changes, to ensure blind
users visiting with screen-readers can read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they
immediately receive a prompt to enter the Screen-Reader Profile so they can
browse and operate your site effectively. Here’s how our website covers some of
the most important screen-reader requirements:

 1. Screen-reader optimization: we run a process that learns the website’s
    components from top to bottom, to ensure ongoing compliance even when
    updating the website. In this process, we provide screen-readers with
    meaningful data using the ARIA set of attributes. For example, we provide
    accurate form labels; descriptions for actionable icons (social media icons,
    search icons, cart icons, etc.); validation guidance for form inputs;
    element roles such as buttons, menus, modal dialogues (popups), and others. 
    
    Additionally, the background process scans all of the website’s images. It
    provides an accurate and meaningful image-object-recognition-based
    description as an ALT (alternate text) tag for images that are not
    described. It will also extract texts embedded within the image using an OCR
    (optical character recognition) technology. To turn on screen-reader
    adjustments at any time, users need only to press the Alt+1 keyboard
    combination. Screen-reader users also get automatic announcements to turn
    the Screen-reader mode on as soon as they enter the website.
    
    These adjustments are compatible with popular screen readers such as JAWS,
    NVDA, VoiceOver, and TalkBack.
    
    
 2. Keyboard navigation optimization: The background process also adjusts the
    website’s HTML and adds various behaviors using JavaScript code to make the
    website operable by the keyboard. This includes the ability to navigate the
    website using the Tab and Shift+Tab keys, operate dropdowns with the arrow
    keys, close them with Esc, trigger buttons and links using the Enter key,
    navigate between radio and checkbox elements using the arrow keys, and fill
    them in with the Spacebar or Enter key.
    
    Additionally, keyboard users will find content-skip menus available at any
    time by clicking Alt+2, or as the first element of the site while navigating
    with the keyboard. The background process also handles triggered popups by
    moving the keyboard focus towards them as soon as they appear, not allowing
    the focus to drift outside.
    
    Users can also use shortcuts such as “M” (menus), “H” (headings), “F”
    (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website
 * Epilepsy Safe Profile: this profile enables people with epilepsy to safely
   use the website by eliminating the risk of seizures resulting from flashing
   or blinking animations and risky color combinations.
 * Vision Impaired Profile: this profile adjusts the website so that it is
   accessible to the majority of visual impairments such as Degrading Eyesight,
   Tunnel Vision, Cataract, Glaucoma, and others.
 * Cognitive Disability Profile: this profile provides various assistive
   features to help users with cognitive disabilities such as Autism, Dyslexia,
   CVA, and others, to focus on the essential elements more easily.
 * ADHD Friendly Profile: this profile significantly reduces distractions and
   noise to help people with ADHD, and Neurodevelopmental disorders browse,
   read, and focus on the essential elements more easily.
 * Blind Users Profile (Screen-readers): this profile adjusts the website to be
   compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A
   screen-reader is installed on the blind user’s computer, and this site is
   compatible with it.
 * Keyboard Navigation Profile (Motor-Impaired): this profile enables
   motor-impaired persons to operate the website using the keyboard Tab,
   Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M”
   (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to
   jump to specific elements.

Additional UI, design, and readability adjustments
 1. Font adjustments – users can increase and decrease its size, change its
    family (type), adjust the spacing, alignment, line height, and more.
 2. Color adjustments – users can select various color contrast profiles such as
    light, dark, inverted, and monochrome. Additionally, users can swap color
    schemes of titles, texts, and backgrounds with over seven different coloring
    options.
 3. Animations – epileptic users can stop all running animations with the click
    of a button. Animations controlled by the interface include videos, GIFs,
    and CSS flashing transitions.
 4. Content highlighting – users can choose to emphasize essential elements such
    as links and titles. They can also choose to highlight focused or hovered
    elements only.
 5. Audio muting – users with hearing devices may experience headaches or other
    issues due to automatic audio playing. This option lets users mute the
    entire website instantly.
 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and
    Wiktionary, allowing people with cognitive disorders to decipher meanings of
    phrases, initials, slang, and others.
 7. Additional functions – we allow users to change cursor color and size, use a
    printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so
our users can choose the best fitting tools for them, with as few limitations as
possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share, including Google
Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA
(screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their
needs, there may still be pages or sections that are not fully accessible, are
in the process of becoming accessible, or are lacking an adequate technological
solution to make them accessible. Still, we are continually improving our
accessibility, adding, updating, improving its options and features, and
developing and adopting new technologies. All this is meant to reach the optimal
level of accessibility following technological advancements. If you wish to
contact the website’s owner, please use the website's form

Hide Accessibility Interface? Please note: If you choose to hide the
accessibility interface, you won't be able to see it anymore, unless you clear
your browsing history and data. Are you sure that you wish to hide the
interface?
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