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Submitted URL: http://t.mail.optimumemail1.com/r/?id=h2e07aa7d,25639abd,7279904
Effective URL: https://www.optimum.com/UPG1G
Submission: On April 01 via api from CH — Scanned from DE
Effective URL: https://www.optimum.com/UPG1G
Submission: On April 01 via api from CH — Scanned from DE
Form analysis
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Text Content
___ Use Website In a Screen-Reader Mode Skip to Content ↵ENTER Skip to Menu ↵ENTER Skip to Footer ↵ENTER Skip to main content Main Menu Back 866-347-4784 Business Sign In * Internet & TV * Mobile * EnEnglish * EsEspañol Check availability Service for Store Locator BREADCRUMB 1. Home / 2. Gig Upgrade UPGRADE TO 1 GIG FIBER INTERNET $20 $100 Visa® Prepaid Card Terms apply.ⓘ * Equipment included * More speed for more devices 866.213.3012 Details 1 GIG FIBER INTERNET OFFER for current residential Optimum Internet subscribers in good standing upgrading to 1 Gig Fiber Internet (940 Mbps download/up to 940 Mbps upload), not available in all areas. Where 1 Gig provided over cable network, up to 940 download/up to 35 upload. Advertised speed for wired connection. Rates are subject to change at any time with advanced notice. The cost of speed upgrade will be added to your bill. Former Optimum accts. prev. not in good standing or have disconnected service within past 30 days or for seasonal move not eligible. Must maintain all services at required level and be in good standing to keep promo pricing & term. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of service., and is not available in all areas. Subscription continues and renews automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period. EQUIP & TAXES: Installation fee applies. 1 Gateway included with select internet packages. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. All fees apply. Additional equipment will be charged at regular monthly rates. Surcharges, taxes, plus certain additional charges and fees will be added to bill and are subject to change during and after promotion period. 1 GIG FIBER INTERNET: has speeds of 1 Gig Fiber Internet 940 Mbps download/up to 940 Mbps upload, not available in all areas. Where 1 Gig provided over cable network, up to 940 download/up to 35 upload. All speeds shown are for wired connection. WiFi speeds vary. Actual speeds vary & are not guaranteed. Wireless speed, performance & availability subject to factors beyond Optimum’s control. Unlimited data subject to reasonable network management practices employed to minimize congestion or service degradation. Many factors affect speed, see optimum.net/wifitips. 99.9% reliability claim excludes outages caused by external events and scheduled maintenance. VISA® REWARD CARD: Only available to individuals who participate in advertised upgrade to 1 Gig Internet offer. Not available to individuals who have previously participated in an Optimum Visa® Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account upgrade. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services. OPTIMUM MOBILE: $15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details. All rights reserved. Speed, service availability, pricing, offers, equipment needed, limitations, restrictions and terms vary by area & subject to change & discontinuance w/o notice. Other terms, conditions & restrictions apply. Minimum system requirements & equip. configurations apply. Visit optimum.net for details. All trademarks and service marks are the property of their respective owner. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. ©2023 CSC Holdings, LLC, a subsidiary of Altice USA, Inc. Not available in all areas. Wired connection up to 940 Mbps. WiFi speeds may vary. Get 1 Gig Fiber Internet with 99.9% reliability. WITH OPTIMUM FLEXABILITY℠ – CHOOSE THE SPEED YOU WANT. CHOOSE YOUR SPEED Pick the Internet speed that works for you. CHANGE ANYTIME Upgrade or change your Internet speed anytime. NO CATCH Risk-free with no hidden fees and no annual contracts. INTRODUCING SMART WIFI 6, NOW WITH OPTIMUM XTEND. * Free WiFi extender for greater whole home coverage * One intelligent mesh network to connect all your devices * Better and faster WiFi experience Get Smart WiFi 6, now with a WiFi extender included FREE with select Internet packages. Learn more Details Not available with all levels of service or in all areas. 1 free WiFi extender included with select internet packages. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. Faster WiFi experience claim based on comparison of maximum theoretical speeds for Optimum’s Smart WiFi 6 (802.11ax) and Smart WiFi 5 (802.11ac) gateways. Speeds, availability, pricing, offers, and terms vary by area and subject to change and discontinuance w/o notice. SWITCH & SAVE WITH OPTIMUM MOBILE PLANS STARTING AT $15/MO. * On America’s largest 5G network * Plus, save on your Internet bill every month when you add mobile Get Optimum Mobile Details $15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details. Optimum Mobile leverages T-Mobile 4G LTE and 5G networks. T-Mobile has America's largest 5G network with more 5G bars in more places. 5G capable device required; 5G not available in all areas. Save up to $15/mo. on Internet bill: Customers must maintain active mobile and Internet services to qualify for savings. Other terms and conditions apply; visit optimum.com/mobile/internet-and-mobile to learn more. All rights reserved. All trademarks and service marks are the property of their respective owners. © 2023 CSC Holdings, LLC. KEEPING YOU SAFE ONLINE Our intelligent network now has built-in security to help protect you from online threats like viruses, malware and more. All at no extra cost to you. Learn more Details Built-in security provides security alerts to help identify potential online threats. It does not identify all malicious sites or prevent all malware and viruses and may be bypassed by Subscriber. Subscriber remains responsible for maintaining the security of any device connected to the Optimum network. MORE THAN JUST SPEED. OUR PLANS INCLUDE ACCESS TO: MORE THAN JUST SPEED. OUR PLANS INCLUDE ACCESS TO: * News 12 * Cheddar News Optimum’s Internet service delivers exclusive, free access to News 12 on News12.com and the News 12 app. News 12 is the tri-state’s leader in hyperlocal news, weather, traffic, politics, investigative journalism and more, with 24/7 award-winning coverage across seven individual local news channels, and five News 12+ traffic and weather channels. Feed your curiosity about what’s next. Watch Cheddar News for live news and original shows that explore the people, ideas and innovations that are shaping your world. WE'VE GOT YOU COVERED WE'VE GOT YOU COVERED WE'VE GOT YOU COVERED * Service Protection * Device Protection * McAfee Service Protection is here for you. For just $7.99 per month, you won’t need to worry about standard service visit fees when a home visit is required to resolve customer-caused in-home damage. Learn more Enjoy peace of mind. Get Device Protection and virtual support on your eligible current and future equipment and devices starting at $9.99 per month. Learn more Stay safe online with cloud-based, multi-device protection from online threats like viruses and malware, with prices starting at $2.99 per month. Learn more OPTIMUM HAS BEEN RANKED THE MOST RELIABLE INTERNET PROVIDER SIX YEARS IN A ROW. Details ACSI claim based on comparison to other measured cable providers in the 2015-2020 American Customer Satisfaction Index (ACSI) surveys of customers rating their own Internet provider’s performance in reliability of Internet service in terms of interruptions and outages. Tied with another cable provider in 2020. OUR COMMITMENT TO YOU. SPEED & RELIABILITY Experience fast, reliable connectivity – at home on our 100% fiber internet network and on-the-go with Optimum Mobile. VALUE & TRANSPARENCY Enjoy premium internet at great pricing with transparent offers and no hidden fees. FLEXABILITY Choose what works for you – change anytime without annual contracts or penalties. Learn more. RISK-FREE EXPERIENCE Be confident knowing your satisfaction is guaranteed. 24/7 SUPPORT Get help when you need it, online or by phone as we are committed to customer service. 1 GIG FIBER INTERNET OFFER for current residential Optimum Internet subscribers in good standing upgrading to 1 Gig Fiber Internet (940 Mbps download/up to 940 Mbps upload), not available in all areas. Where 1 Gig provided over cable network, up to 940 download/up to 35 upload. Advertised speed for wired connection. Rates are subject to change at any time with advanced notice. The cost of speed upgrade will be added to your bill. Former Optimum accts. prev. not in good standing or have disconnected service within past 30 days or for seasonal move not eligible. Must maintain all services at required level and be in good standing to keep promo pricing & term. Acct with unpaid bill after due date is not in good standing. Offer is not transferrable, may not be combined w/other offers, is limited to advertised level of service., and is not available in all areas. Subscription continues and renews automatically each month until canceled. Cancel any time at 877-694-9474. Cancellation effective at end of then-current billing period. EQUIP & TAXES: Installation fee applies. 1 Gateway included with select internet packages. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence. All fees apply. Additional equipment will be charged at regular monthly rates. Surcharges, taxes, plus certain additional charges and fees will be added to bill and are subject to change during and after promotion period. 1 GIG FIBER INTERNET: has speeds of 1 Gig Fiber Internet 940 Mbps download/up to 940 Mbps upload, not available in all areas. Where 1 Gig provided over cable network, up to 940 download/up to 35 upload. All speeds shown are for wired connection. WiFi speeds vary. Actual speeds vary & are not guaranteed. Wireless speed, performance & availability subject to factors beyond Optimum’s control. Unlimited data subject to reasonable network management practices employed to minimize congestion or service degradation. Many factors affect speed, see optimum.net/wifitips. 99.9% reliability claim excludes outages caused by external events and scheduled maintenance. VISA® REWARD CARD: Only available to individuals who participate in advertised upgrade to 1 Gig Internet offer. Not available to individuals who have previously participated in an Optimum Visa® Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account upgrade. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services. OPTIMUM MOBILE: $15/mo. per line for 1 GB data, unlimited talk & text. Autopay required. Other monthly charges apply per line, including $20 activation fee, and may include roaming charges, taxes, government fees and other Optimum Mobile fees and surcharges (including USF fee). Other terms and conditions apply; visit www.optimum.com/mobile/plan for plan details. All rights reserved. Speed, service availability, pricing, offers, equipment needed, limitations, restrictions and terms vary by area & subject to change & discontinuance w/o notice. Other terms, conditions & restrictions apply. Minimum system requirements & equip. configurations apply. Visit optimum.net for details. All trademarks and service marks are the property of their respective owner. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. ©2023 CSC Holdings, LLC, a subsidiary of Altice USA, Inc. 866.200.7273 Pricing, terms, and offers subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. All services not available in all areas. 1 Court Square West, Long Island City, NY 11101 © 2023 CSC Holdings, LLC. All rights reserved Footer * Company * About Altice USA * Careers * Altice Connects * Terms * Privacy * Shop * Internet * TV * Optimum Mobile * Internet + Mobile Savings * Home Phone * Moving? * Products * Optimum TV * Optimum Stream * Help & Support * My Account * Pricing and Packages * Support * Contact us * Pay Bill * Upgrades * Articles * COVID-19 Response Footer menu (second) * Accessibility * Español * Optimum Business * Hotspots * Sitemap * Store Locator * facebook * twitter * linkedin * youtube * instagram ⨉ SORRY, OPTIMUM NO LONGER SUPPORTS IE11. PLEASE DOWNLOAD ONE OF THESE UP-TO-DATE BROWSERS: Chrome Google Firefox Mozilla Foundation Edge Microsoft Browse with security, speed and comfort. All of the downloads are safe from the vendor's official website. English Accessibility Adjustments Reset Settings Statement Hide Interface Choose the right accessibility profile for you OFF ON Seizure Safe Profile Clear flashes & reduces color This profile enables epileptic and seizure prone users to browse safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations. OFF ON Vision Impaired Profile Enhances website's visuals This profile adjusts the website, so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others. OFF ON ADHD Friendly Profile More focus & fewer distractions This profile significantly reduces distractions, to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements of the website more easily. OFF ON Cognitive Disability Profile Assists with reading & focusing This profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements of the website more easily. OFF ON Keyboard Navigation (Motor) Use website with the keyboard This profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Note: This profile prompts automatically for keyboard users. OFF ON Blind Users (Screen Reader) Optimize website for screen-readers This profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is installed on the blind user’s computer and smartphone, and websites should ensure compatibility with it. Note: This profile prompts automatically to screen-readers. Content Adjustments Content Scaling Default Readable Font Highlight Titles Highlight Links Text Magnifier Adjust Font Sizing Default Align Center Adjust Line Height Default Align Left Adjust Letter Spacing Default Align Right Color Adjustments Dark Contrast Light Contrast High Contrast High Saturation Adjust Text Colors Cancel Monochrome Adjust Title Colors Cancel Low Saturation Adjust Background Colors Cancel Orientation Adjustments Mute Sounds Hide Images Read Mode Reading Guide Useful Links Select an option Home Header Footer Main Content Stop Animations Reading Mask Highlight Hover Highlight Focus Big Black Cursor Big White Cursor HIDDEN_ADJUSTMENTS Keyboard Navigation Accessible Mode Screen Reader Adjustments Read Mode Web Accessibility By Learn More Choose the Interface Language English Español Deutsch Português Français Italiano עברית 繁體中文 Pусский عربى عربى Nederlands 繁體中文 日本語 Polski Türk Accessibility StatementCompliance status We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments. If you wish to contact the website’s owner please use the website's form Screen-reader and keyboard navigation Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements: 1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website. These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack. 2. Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Disability profiles supported on our website * Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations. * Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others. * Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily. * ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily. * Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it. * Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Additional UI, design, and readability adjustments 1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more. 2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options. 3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions. 4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only. 5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly. 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others. 7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions. Assistive technology and browser compatibility We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users. Notes, comments, and feedback Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form Hide Accessibility Interface? Please note: If you choose to hide the accessibility interface, you won't be able to see it anymore, unless you clear your browsing history and data. Are you sure that you wish to hide the interface? Accept Cancel Continue Processing the data, please give it a few seconds... Press Alt+1 for screen-reader mode