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Travel|Facial Recognition: Coming Soon to an Airport Near You

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FACIAL RECOGNITION: COMING SOON TO AN AIRPORT NEAR YOU

Biometric technology is expanding at airports across the United States — and the
world — and transforming the way we move through them, from checking a bag to
boarding the plane.

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Credit...Ben Konkol


By Christine Chung

For this story, I spoke with executives at airlines, government agencies, and
companies specializing in biometric technology. I also visited Alaska Airlines’
headquarters in Seattle, and tested out Delta’s Digital ID at John F. Kennedy
and La Guardia airports in New York.

Feb. 18, 2024Updated 9:02 a.m. ET
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to your inbox.

On a recent Thursday morning in Queens, travelers streamed through the exterior
doors of La Guardia Airport’s Terminal C. Some were bleary-eyed — most hefted
briefcases — as they checked bags and made their way to the security screening
lines.

It was business as usual, until some approached a line that was almost empty.
One by one, they walked to a kiosk with an iPad affixed to it and had their
photos taken, as a security officer stood by. Within seconds, each passenger’s
image was matched to a photo from a government database, and the traveler was
ushered past security into the deeper maze of the airport. No physical ID or
boarding pass required.

Some travelers, despite previously opting into the program, still proffered
identification, only for the officer to wave it away.

This passenger screening using facial recognition software and made available to
select travelers at La Guardia by Delta Air Lines and the Transportation
Security Administration, is just one example of how biometric technology, which
uses an individual’s unique physical identifiers, like their face or their
fingerprints, promises to transform the way we fly.



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This year could be the “tipping point” for widespread biometrics use in air
travel, said Henry Harteveldt, a travel industry analyst for Atmosphere
Research. Time-consuming airport rituals like security screening, leaving your
luggage at bag drop and even boarding a plane may soon only require your face,
“helping to reduce waiting times and stress for travelers,” Mr. Harteveldt said.

In the United States, major airlines have increasingly invested in facial
recognition technology as have government agencies in charge of aviation
security. Overseas, a growing number of international airports are installing
biometrics-enabled electronic gates and self-service kiosks at immigration and
customs.

Subscribe to The Times to read as many articles as you like.



Christine Chung is a Times reporter covering airlines and consumer travel. More
about Christine Chung

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