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Text Content

 * Markets
   * Multifamily
   * Student Housing
   * Corporate Office
   * Retail
 * Products
   * Element Locker Series
   * Premier Locker Series
   * Express Locker Series
   * Package Room
   * Image Gallery
   * BIM Library
 * Resources
   * Architect Tools
   * Insights Blog
   * Case Studies
   * Video Library
   * Configurator
   * ROI Calculator
 * About
   * In The News
   * Client Success
   * Certifications
   * Careers
 * Residents
   * Resident Support
   * Resident Login
   * Resident Support: 1.888.989.7225
 * Contact
   * Contact Us
   * Resident Support: 1.888.989.7225
   * Sales: 1.888.356.4968

 * Markets
   * Multifamily
   * Student Housing
   * Corporate Office
   * Retail
 * Products
   * Element Locker Series
   * Premier Locker Series
   * Express Locker Series
   * Package Room
   * Image Gallery
   * BIM Library
 * Resources
   * Architect Tools
   * Insights Blog
   * Case Studies
   * Video Library
   * Configurator
   * ROI Calculator
 * About
   * In The News
   * Client Success
   * Certifications
   * Careers
 * Residents
   * Resident Support
   * Resident Login
   * Resident Support: 1.888.989.7225
 * Contact
   * Contact Us
   * Resident Support: 1.888.989.7225
   * Sales: 1.888.356.4968




FILLED WITH ANTICIPATION


SECURE SOLUTIONS POWERED BY SMART TECHNOLOGY

Request a quoteAccess resident portal





WHY IT WORKS


AT PACKAGE CONCIERGE® WE’RE ALL IN.


FOUNDED BY MULTIFAMILY EXPERTS, WE WERE THE FIRST IN THE US TO PROVIDE SMART
TECHNOLOGIES FOR PACKAGE MANAGEMENT SOLUTIONS THAT ARE ADAPTABLE TO ALL THE
‘SPACES AND PLACES’ WHERE CONSUMERS INTERSECT TODAY.

With design, engineering, manufacturing, and support all in-house, our products
are proudly created start to finish in America’s Heartland. Backed by the
industry’s only 5-year warranty, we firmly stand behind our smart solutions.

Powered by smart technology, our automated locker systems and access-controlled
Package Rooms are not only intutitive to use, but are an indispensable piece of
your offering.


API INTEGRATION

Conveniently connect your existing user base with your chosen smart solution via
our API integration to enhance your existing ecosystem


SECURITY

Weather and break-in resistant automated locker systems, plus built-in and
mounted camera solutions for unparalleled peace of mind


24/7 SUPPORT

Reliable 24/7 US-based customer support and a 5-year warranty provide that ‘just
in case’ reinforcement


ETL CERTIFIED

The only automated locker systems that are 100% ETL certified for your safety,
with no added cost to you

See how it works


“WE LOVE IT! FROM DAY ONE, PACKAGE CONCIERGE® HAS SOLVED OUR PACKAGE DILEMMA…AND
OUR RESIDENTS HAVE NEVER BEEN HAPPIER.”

— Sara Y., Property Manager, Boston, MA


INDOOR AND OUTDOOR SOLUTIONS FOR ANY NEED

INDOOR PARCEL LOCKERS

FEATURE-RICH SOLUTION

The Premier Locker Series has been the architect and designer’s choice since
2012, offering a built-in furniture appearance and plenty of features; meaning
it not only looks good but is easy-to-use, as well!

OUTDOOR SMART LOCKERS

NO INTERIOR SPACE? NO PROBLEM!

Designed to thrive in all types of outdoor environments, the Element Locker
Series is fully configurable in either the factory or the field to ensure you
get exactly what is needed!

PACKAGE ROOM

ACCESS-CONTROLLED

With the same user-friendly software as our automated lockers, the smart Package
Room system has multi-package deposit enhancements for even faster carrier
delivery and resident convenience.

STANDALONE LOCKERS

FOR SMALLER NEEDS

The modular design of the Express Locker Series makes it the perfect system for
standalone solutions, or it can be grouped with other modules to expand into a
larger solution.


BUILT TO LAST

All Package Concierge® products are designed, engineered, and manufactured in
America’s Heartland.

Give our do-it-yourself locker configurator a try to easily create a solution
that fits your needs.

Configure Your System

Some of our wonderful clients

AVENUE5

BOZZUTO

https://bainbridgecompanies.com/

GREYSTAR

https://bainbridgecompanies.com/

THE NRP GROUP LLC

SENTINEL CORP


(psst.. this could be you)



PACKAGES & BEYOND


IT’S NOT JUST ABOUT PACKAGES – THAT’S ONLY HOW IT STARTED.

From luxury multifamily apartment communities and traditional retailers, to
public libraries and college campuses, Package Concierge® smart solutions can
meet your needs of securely transferring items.

RETAIL LOCKER SYSTEM

BOPIS ORDER FULFILLMENT

Whether for a last-minute part or a large order, our retail locker solutions are
the perfect BOPIS fulfillment option and a great branding opportunity for
retailers, distributors, dealers, and more!

LIBRARY LOCKER SYSTEM

24/7 PATRON ACCESS

Smart lockers allow public libraries to create on- or off-campus pickup
locations for all their books, multi-media, baking pans, and more; ensuring
library patrons have convenient access to knowledge.

COLLEGE CAMPUS LOCKER SYSTEM

CONVENIENT STUDENT ACCESS

Automated locker solutions provide college students with the ability to purchase
their textbooks and supplies online and then conveniently retrieve them 24/7.

CORPORATE OFFICE LOCKER SYSTEM

EMPLOYEE BENEFIT

Don’t overwhelm your business’ receiving area with employee packages. Add a
smart locker solution to your lobby, you can instead create an employee benefit
that ensures the secure delivery of their packages.

BRANDED APARTMENT LOCKERS

COMMUNITY STYLE

Put your community’s best foot forward by utilizing the automated locker
installation as a design element; showcase your brand and/or share key messages
with your residents.




SEE US IN ACTION!

Check out our Package Concierge® installations from across the nation in our
featured image gallery to gain inspiration on how you could include our
automated package management solutions into your projects.

View gallery


“IT’S SO EASY! PACKAGE CONCIERGE® HAS TAKEN THE WEIGHT OF PACKAGE MANAGEMENT OFF
MY SHOULDERS.”

— Customer Satisfaction Survey Respondent


DESIGNED TO INTEGRATE EASILY WITH YOUR EXISTING SYSTEMS

Utilizing our 25+ years experience, we’ve designed our software to provide you
with a means to easily integrate, monitor, track, and report on all
transactions.

Our industry unique mobile app enables you to reset pins, push notifications,
monitor package activity and more, right from the palm of your hand!

The intuitive management portal provides plenty of reporting and tracking
options; all supported by 24/7 customer service.




PURPOSE-BUILT MANAGEMENT SOFTWARE

The Package Concierge® proprietary cloud-based software is specifically designed
with the user in mind while providing robust management performance tracking.
See system health in real time, run various reports, manage users, contact
support, and much, much more!


CUSTOMIZATION

Looking for something a little out of the ordinary? Easily customize your
installation by picking and choosing which smart locker modules fit your needs
and then finish it off with a custom wrap to accentuate your brand. Give our
do-it-yourself Configurator a try and customize a system that is right for you!




INSIGHTS FROM PACKAGE CONCIERGE®

AUTOMATED PACKAGE MANAGEMENT STILL NEEDS A PERSONAL TOUCH

Short-staffed properties, a lack of space, and cluttered common areas can create
a less-than-secure environment and an...

UNWRAPPING PACKAGE CONCIERGE®

Once upon a time, it used to be that residents only received packages on special
occasions…far away relatives sending...

DESIGNING A SUCCESSFUL MAIL AND PACKAGE CENTER

Architect and design professionals can easily design package and mailroom
retrieval spaces which optimize layout and ...

TIPS FOR MANAGING YOUR AUTOMATED APARTMENT PACKAGE LOCKER SYSTEM

With the deluge of deliveries, automated package management systems have become
a vital aspect of a smooth-running an...

THE KEY TO ON- AND OFF-CAMPUS PACKAGE MANAGEMENT MIGHT JUST BE KEYLESS

There is no time like the present to prepare for student residents. The key to
success for crushing package managemen...

FLEXIBLE FEATURES PROVIDE A CUSTOMIZED EXPERIENCE

Providing automated package management solutions with flexible features that
enhance convenience and efficiency is a ...

PREPARE YOUR PACKAGE MANAGEMENT SYSTEM FOR THESE TOP 10 HIDDEN SHOPPING HOLIDAYS

Evaluation of over a decade of Package Concierge® user data reveals hidden
high-volume package trends. These Top 10 ...

TIPS FOR AUTOMATED PACKAGE MANAGEMENT SUCCESS

Tips for success on getting the most out of an installed automated package
management solution like smart package loc...

WHAT ARE AUTOMATED RETAIL LOCKERS?

Automated Retail Lockers allow shoppers to quickly pick up their online BOPIS
orders conveniently 24/7 without staff ...

BOPIS AND THE ROLE OF SMART RETAIL LOCKERS

BOPIS enables participation in same-day order fulfillment, helps provide a
seamless shopping experience, and allows c...

TAKING RETAIL LOCKER SOLUTIONS BEYOND BOPIS

A large part of the BOPIS strategy is ensuring order fulfillment is a seamless
overall experience, enter automated re...

BUYER’S GUIDE TO SMART ELECTRONIC PARCEL LOCKERS

Smart parcel lockers, or automated locker systems or electronic delivery
lockers, are the modern solution to managing...




SEE MORE OF OUR INSIGHTS


RESIDENT SUPPORT

Are you a resident needing help with your Package Concierge® system? Our U.S.
based support center is ready to lend a hand!

u

ONLINE RESIDENT FAQS



OPEN RESIDENT SUPPORT TICKET



RESIDENT CALL CENTER 888.989.7225


REQUEST A SALES QUOTE

Are you a property or business looking for more information about a Package
Concierge® system to install at your location? Please fill out the form below,
and a representative will follow up with you shortly.


Resident Support 888.989.7225Sales 888.356.4968

Copyright © 2024 Package Concierge ® | All Rights Reserved
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