ftc.secure.force.com
Open in
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13.110.35.8
Public Scan
Submitted URL: http://ftc.force.com/liveagent/TakeSurvey?id=a033Z000016FLFWQA4&cId=0033Z000031mHlH&caId=5003Z00001UWzMz
Effective URL: https://ftc.secure.force.com/liveagent/TakeSurvey?id=a033Z000016FLFWQA4&cId=0033Z000031mHlH&caId=5003Z00001UWzMz
Submission: On October 19 via manual from IN — Scanned from DE
Effective URL: https://ftc.secure.force.com/liveagent/TakeSurvey?id=a033Z000016FLFWQA4&cId=0033Z000031mHlH&caId=5003Z00001UWzMz
Submission: On October 19 via manual from IN — Scanned from DE
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<span class="questionNumber">1</span> Overall I am satisfied with the Customer Service Rep.<span id="j_id0:theForm:j_id34:aQPreview:0:pblock:j_id38" class="requiredText"> (Erforderlich)</span>
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<span class="questionNumber">2</span> Overall FedEx Customer Service made it easy for me to handle my inquiry.<span id="j_id0:theForm:j_id34:aQPreview:1:pblock:j_id38" class="requiredText"> (Erforderlich)</span>
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<span class="questionNumber">3</span> The Customer Service Rep was able to fully resolve my inquiry within this interaction.<span id="j_id0:theForm:j_id34:aQPreview:2:pblock:j_id38" class="requiredText">
(Erforderlich)</span>
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<span class="questionNumber">4</span> On a scale from 0 – 10, with 10 being the highest, this number reflects how likely I am to recommend FedEx.<span id="j_id0:theForm:j_id34:aQPreview:3:pblock:j_id38"
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</form>Text Content
1 OVERALL I AM SATISFIED WITH THE CUSTOMER SERVICE REP. (ERFORDERLICH) Strongly Agree Somewhat Agree No Opinion Somewhat Disagree Strongly Disagree 2 OVERALL FEDEX CUSTOMER SERVICE MADE IT EASY FOR ME TO HANDLE MY INQUIRY. (ERFORDERLICH) Strongly Agree Somewhat Agree No Opinion Somewhat Disagree Strongly Disagree 3 THE CUSTOMER SERVICE REP WAS ABLE TO FULLY RESOLVE MY INQUIRY WITHIN THIS INTERACTION. (ERFORDERLICH) Strongly Agree Somewhat Agree No Opinion Somewhat Disagree Strongly Disagree 4 ON A SCALE FROM 0 – 10, WITH 10 BEING THE HIGHEST, THIS NUMBER REFLECTS HOW LIKELY I AM TO RECOMMEND FEDEX. (ERFORDERLICH) 10 9 8 7 6 5 4 3 2 1 0 Januar Februar März April Mai Juni Juli August September Oktober November Dezember 2021 2022 2023 2024 2025 2026 2027 MoDiMiDoFrSaSo Heute