urlscan.io logo urlscan.io
SecurityTrails logo

www.customerexperienceupdate.com Open in urlscan Pro
65.9.71.71  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://www.customerexperienceupdate.com/go/r/0/p/6/a/20158962/e/464559/x/4347393/vf/ahWGsr8u2wGTRTk
Effective URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-t...
Submission: On September 20 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 2 countries across 10 domains to perform 112 HTTP transactions. The main IP is 65.9.71.71, located in United States and belongs to AMAZON-02, US. The main domain is www.customerexperienceupdate.com.
TLS certificate: Issued by Amazon on July 7th 2021. Valid for: a year.
This is the only time www.customerexperienceupdate.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 83 65.9.71.71 16509 (AMAZON-02)
3 142.250.185.100 15169 (GOOGLE)
3 142.250.185.142 15169 (GOOGLE)
3 35.174.78.146 14618 (AMAZON-AES)
1 13.224.193.126 16509 (AMAZON-02)
4 142.250.185.131 15169 (GOOGLE)
1 142.250.185.74 15169 (GOOGLE)
11 104.16.19.94 13335 (CLOUDFLAR...)
1 104.18.11.207 13335 (CLOUDFLAR...)
1 69.16.175.42 33438 (HIGHWINDS2)
2 142.250.186.131 15169 (GOOGLE)
112 12
83    65.9.71.71 (United States)

ASN16509 (AMAZON-02, US)
www.customerexperienceupdate.com
3    142.250.185.100 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s49-in-f4.1e100.net
www.google.com
3    142.250.185.142 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s50-in-f14.1e100.net
www.google-analytics.com
3    35.174.78.146 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: pi0-lba1-5-ue1.aws.pardot.com
pi.pardot.com
go.aggregage.com
1    13.224.193.126 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-193-126.fra2.r.cloudfront.net
customerexperienceupdate.com
4    142.250.185.131 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s50-in-f3.1e100.net
www.gstatic.com
1    142.250.185.74 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s48-in-f10.1e100.net
ajax.googleapis.com
11    104.16.19.94 (None, )

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
1    104.18.11.207 (None, )

ASN13335 (CLOUDFLARENET, US)
maxcdn.bootstrapcdn.com
1    69.16.175.42 (United States)

ASN33438 (HIGHWINDS2, US)
PTR: tlb.hwcdn.net
code.jquery.com
2    142.250.186.131 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s07-in-f3.1e100.net
fonts.gstatic.com
Domain Requested by
83 www.customerexperienceupdate.com 1 redirects www.customerexperienceupdate.com
11 cdnjs.cloudflare.com www.customerexperienceupdate.com
4 www.gstatic.com www.google.com
www.gstatic.com
3 www.google-analytics.com www.customerexperienceupdate.com
www.google-analytics.com
3 www.google.com www.customerexperienceupdate.com
www.gstatic.com
www.google.com
2 fonts.gstatic.com www.google.com
2 pi.pardot.com www.customerexperienceupdate.com
pi.pardot.com
1 go.aggregage.com pi.pardot.com
1 code.jquery.com www.customerexperienceupdate.com
1 maxcdn.bootstrapcdn.com www.customerexperienceupdate.com
1 ajax.googleapis.com www.customerexperienceupdate.com
1 customerexperienceupdate.com www.customerexperienceupdate.com
112 12
Subject Issuer Validity Valid
customercontactcentral.com
Amazon		 2021-07-07 -
2022-08-05		 a year crt.sh
www.google.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
pi.pardot.com
DigiCert SHA2 Secure Server CA		 2020-12-05 -
2021-12-04		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
upload.video.google.com
GTS CA 1O1		 2021-08-30 -
2021-11-22		 3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2020-10-21 -
2021-10-20		 a year crt.sh
*.jquery.com
Sectigo RSA Domain Validation Secure Server CA		 2021-07-14 -
2022-08-14		 a year crt.sh
*.google.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
go.aggregage.com
R3		 2021-08-16 -
2021-11-14		 3 months crt.sh

This page contains 2 frames:

Primary Page: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Frame ID: 2B881A4C7367E79DA7FDEF85B3880392
Requests: 106 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Frame ID: 19DDB9CA56F0E29E769988B336A30AE8
Requests: 7 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Top Customer Experience Update Customer Success Marketing Content for Week of Sep 11 - Sep 17, 2021

Page URL History Show full URLs

  1. https://www.customerexperienceupdate.com/go/r/0/p/6/a/20158962/e/464559/x/4347393/vf/ahWGsr8u2wGTRTk HTTP 302
    https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&art... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • select2(?:\.min|\.full)?\.js
Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • ([\d.]+)/jquery-ui(?:\.min)?\.js
  • jquery-ui.*\.js
Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

112
Requests

100 %
HTTPS

0 %
IPv6

10
Domains

12
Subdomains

12
IPs

2
Countries

1627 kB
Transfer

3254 kB
Size

13
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.customerexperienceupdate.com/go/r/0/p/6/a/20158962/e/464559/x/4347393/vf/ahWGsr8u2wGTRTk HTTP 302
    https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3- Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

112 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request weekly-customer-success-marketing-2021-09-11
www.customerexperienceupdate.com/edition/
Redirect Chain
  • https://www.customerexperienceupdate.com/go/r/0/p/6/a/20158962/e/464559/x/4347393/vf/ahWGsr8u2wGTRTk
  • https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-...
590 KB
77 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
605a68dd608e713705ec53bf825b2e2257f21594ca9d33dd43a7e3cde072f71d

Request headers

:method
GET
:authority
www.customerexperienceupdate.com
:scheme
https
:path
/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept-language
de-DE,de;q=0.9
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
cookie
AWSALB=2UgaYU9woKyg1sWTZ34AozIkPTMgWjnjRrjaDnsis+uEN0mD5uhpGM5LRrEPteFlTHavxjRzj+BwzfGyK+LFffR2/okXr5A33gz+GkViPH/gxQ1bf+X3GPc8WNXO; BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

content-type
text/html; charset=utf-8
date
Mon, 20 Sep 2021 16:41:25 GMT
set-cookie
AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; Expires=Mon, 27 Sep 2021 16:41:25 GMT; Path=/ AWSALBCORS=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; Expires=Mon, 27 Sep 2021 16:41:25 GMT; Path=/; SameSite=None
vary
Accept-Encoding
content-encoding
gzip
x-cache
Miss from cloudfront
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C1
x-amz-cf-id
LBlydBxsEyUh4wE8vkS2dUoIbnuj42dq5goPAleaHXeRi75mqL4JJw==

Redirect headers

content-type
text/html; charset=utf-8
content-length
258
location
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
date
Mon, 20 Sep 2021 16:41:25 GMT
set-cookie
AWSALB=2UgaYU9woKyg1sWTZ34AozIkPTMgWjnjRrjaDnsis+uEN0mD5uhpGM5LRrEPteFlTHavxjRzj+BwzfGyK+LFffR2/okXr5A33gz+GkViPH/gxQ1bf+X3GPc8WNXO; Expires=Mon, 27 Sep 2021 16:41:24 GMT; Path=/ AWSALBCORS=2UgaYU9woKyg1sWTZ34AozIkPTMgWjnjRrjaDnsis+uEN0mD5uhpGM5LRrEPteFlTHavxjRzj+BwzfGyK+LFffR2/okXr5A33gz+GkViPH/gxQ1bf+X3GPc8WNXO; Expires=Mon, 27 Sep 2021 16:41:24 GMT; Path=/; SameSite=None BBCookie-EmailUser=; path=/; expires=Thu, 01-Dec-1994 16:00:00 GMT BBCookie-EmailExpectedUser=; path=/; expires=Thu, 01-Dec-1994 16:00:00 GMT BBCookie-EmailExpectedUser=4347393; path=/; expires=Tue, 20-Sep-2022 16:41:25 GMT JSESSIONID=aaaMYEEILMzur8mptbeWx; path=/; HttpOnly
cache-control
private
x-cache
Miss from cloudfront
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C1
x-amz-cf-id
eT6ZECFC9mwXky3FzyqbWkv_OQ-wtV_6tANP6w3dHy1j0qvN6DSoiQ==
api.js
www.google.com/recaptcha/ 		884 B
1019 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google.com/recaptcha/api.js?render=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.100 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s49-in-f4.1e100.net
Software
GSE /
Resource Hash
c9924ab49d2fdaa611572f55a2885b888bbe2886e9f790d1512f4fb0aa14c66b
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:25 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
content-security-policy
frame-ancestors 'self'
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
585
x-xss-protection
1; mode=block
expires
Mon, 20 Sep 2021 16:41:25 GMT
bootstrap.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		118 KB
20 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/bootstrap.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4fab79eec0f9dd1ca03afb53da5b0db4fc80dc5450bf0c8d03980c5bea7d2412

Request headers

:path
/static/20210909.005501/css/bootstrap.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:48 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"446445966449b97ce31ab0bff535fa0f"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
KXe9Qj-iVy-FdOJSvJj-L4Ri36hySg1NjBkqyJUNGcZYeiL6jRydHQ==
jquery.ui.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		25 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/jquery.ui.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
b0e43db4b4c8e7e7a8f0f7703cc5476a01fb723793272940ae5780220cbad5b3

Request headers

:path
/static/20210909.005501/css/jquery.ui.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"95d3771b93c7c5d17a2206295ad7ceef"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
RBDohoCvdQi9YEmN7OEdJGLVrTgvRMwsJzQl6ocD0rO91N7bo9qA4w==
select2-bb-styles.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		3 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/select2-bb-styles.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
de419c67fa9745586450bf69bc765ab20d0f7debe2c88c48535633367cac618d

Request headers

:path
/static/20210909.005501/css/select2-bb-styles.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
W/"31697a2a5258fa4618d64e7457b7eb16"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
x-amz-cf-id
ZacmBzQfXgEPXaXJd8o7OeMZ2jDEphH7eKFzmvxFJREprvbRHLtKAA==
new-common-styles.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		21 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/new-common-styles.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4700db159a9d2d69c1b13f5fb4492acec7b15b2a5bfffaa8827fe097ba5452f5

Request headers

:path
/static/20210909.005501/css/new-common-styles.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"16fb59aaa1a5226ea7d107cee78b37e1"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
Jrmq-KLTqEFZhugThqSibt0LXIt0SiHtZ9OF8xqIvCBxRqVlO3tXDw==
new-browser-frontpage-common.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		14 KB
4 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/new-browser-frontpage-common.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
65936c4a044a2e6e38730e4dec8f4becffc7f3d35848129fe72795d1b0c215f5

Request headers

:path
/static/20210909.005501/css/new-browser-frontpage-common.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"fd73f8745c3dc6f39e99e095e2e781ad"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
ucHL5m0r1EDfT_geDm2yn_tmqjkHsG19Yahqa_He6pBdey9IdBeypg==
new-front-page-styles.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		27 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/new-front-page-styles.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
96fd62e38758b8826cc8285c05fb9726e76d68ab298f55d47b4a2e96013c6953

Request headers

:path
/static/20210909.005501/css/new-front-page-styles.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"d19e8cdbda2b75b0330bd88f357443e5"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
BixIdLhtZUb7ikvt2HlcPFVqMharR9zjaZQWRfzb3-TUvwxAfdQ2jw==
new-articles-page-styles.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		1 KB
817 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/new-articles-page-styles.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
7ea6c9111bd9aaade1830ca51bac940b7e485a8f1e462975b26f9eae8f162241

Request headers

:path
/static/20210909.005501/css/new-articles-page-styles.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"43d6af669ac423ebcf9c2a32d14093c2"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
WT5CL38tyR1vLraeWOKJwwrhnpowsgMdsvPVdh9DQ5XnsFWpIZq-Og==
analytics.js
www.google-analytics.com/ 		48 KB
20 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.142 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f14.1e100.net
Software
Golfe2 /
Resource Hash
fd222137f245c06ddb4c4d44db41f12138dad6cf8ef5d4d4a5e500f38f0c8c62
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 11 Aug 2021 00:32:57 GMT
server
Golfe2
age
6868
date
Mon, 20 Sep 2021 14:46:57 GMT
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
19747
expires
Mon, 20 Sep 2021 16:46:57 GMT
pd.js
pi.pardot.com/ 		5 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://pi.pardot.com/pd.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.174.78.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
pi0-lba1-5-ue1.aws.pardot.com
Software
PardotServer /
Resource Hash
b7939e67e521a72f9344e54fe85a3edff247ac537235f178a522ae836dbf6820

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date
Mon, 20 Sep 2021 16:41:25 GMT
Content-Encoding
gzip
X-Pardot-Route
4587f66dff94d6e76a668284fbf3dba1
X-Pardot-LB
d3d7f55bb0643f40d338b3c1e133d5c5
Last-Modified
Mon, 20 Sep 2021 05:16:25 GMT
Server
PardotServer
ETag
"14be-gzip"
Vary
Accept-Encoding,User-Agent
Content-Type
application/javascript
Cache-Control
max-age=63072000
Accept-Ranges
bytes
Content-Length
1923
Expires
Wed, 20 Sep 2023 16:41:25 GMT
favicon-228.png
customerexperienceupdate.com/taurus/media/customerexperienceupdate/favicons/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://customerexperienceupdate.com/taurus/media/customerexperienceupdate/favicons/favicon-228.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.193.126 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-193-126.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c4b32bcf4000a3f0f0d0efe02576bfd084f1e727b29b876c7d4c59b11d608021

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 7a3193ebce69450274ae629ce856b09d.cloudfront.net (CloudFront)
last-modified
Mon, 17 Aug 2020 18:55:07 GMT
server
AmazonS3
age
1949
etag
"c093c59bf27c731abf380d30ba95834a"
x-cache
Hit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:14:03 GMT
x-amz-cf-pop
FRA2-C1
accept-ranges
bytes
content-length
2118
x-amz-cf-id
JJ2zyZ1o4tynGZMvV73l2yX1Fek-DKqY12GKe66QyYBS9edM4jOiYw==
signup_number_1.png
www.customerexperienceupdate.com/images/ 		271 B
605 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup_number_1.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
483e80ed0ad9e2a099269e771cdce50db2693a0446369e405ac3fa0124f3626b

Request headers

:path
/images/signup_number_1.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"d6ae6391253efdfe499f5f77e7c8e48f"
x-cache
Hit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:25 GMT
accept-ranges
bytes
content-length
271
x-amz-cf-id
-Lai7teAv-Cz0HCM_Xj05qmp4wh3eLzEsVjl3rtBMhu4cONJFtkQIw==
signup_number_2.png
www.customerexperienceupdate.com/images/ 		258 B
622 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup_number_2.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
69c42f9434df288f8e75baf7cb025a4be4bd48f1cd20885837603ba3bdca2bf2

Request headers

:path
/images/signup_number_2.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"35ed92724c64889a6be6ad54f49ac2c3"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:26 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
258
x-amz-cf-id
QAgnXIzb2T67mocaC2zFjpyINHq44FTmzAPdt8fk9exCWCqW0ZsscA==
signup_number_3.png
www.customerexperienceupdate.com/images/ 		273 B
635 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup_number_3.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
a97aadb0c24ccf062866861bb24ebb18e043aa701240f477be1d254cdd3a56f3

Request headers

:path
/images/signup_number_3.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"69e46c3201708291d17500fedf339a9f"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
273
x-amz-cf-id
N2VFmhBsHvcTW_79O-wtkdn4m8u4cta5T4GSJ9JOeUp7tD_Zuf-QFQ==
signup_number_4.png
www.customerexperienceupdate.com/images/ 		346 B
685 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup_number_4.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
9861541812fa45cd1a59f98269b9555f604074de53b0cf87e82adefc52bdc26b

Request headers

:path
/images/signup_number_4.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"0f729ae1c49027d31242c27b3ea70463"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
346
x-amz-cf-id
C9IjqYuven9TaPJ8zTuOetJZg1SToagJBfL7BhiaUI8_yFUhWhShCw==
signup_number_5.png
www.customerexperienceupdate.com/images/ 		261 B
602 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup_number_5.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
cdec0ba8de5cf89b187c6798a8b350043450233354e50ec689299cf8d6c3d931

Request headers

:path
/images/signup_number_5.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"7c63042b9b67ac460d172ed4fd4a5a6b"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
261
x-amz-cf-id
q_lhIYVQ_93m4Ak2RIWuNgRUNePdvVER3-9yjipkLZ8_T0qymH7bFA==
signup_number_6.png
www.customerexperienceupdate.com/images/ 		3 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup_number_6.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
9d9b43692217350eece54ce9be25dbb05438839bf5bd5360751bed7c2ceb1b94

Request headers

:path
/images/signup_number_6.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"59414ea7eb583f54ccd34a09a324fb7d"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
2669
x-amz-cf-id
aOqkcx6fPpqkql-jDffqaEWsmaEjyL907lQGOiO9MKe55d9H9nchOA==
plus.png
www.customerexperienceupdate.com/images/ 		787 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/plus.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
37c654b1deece7bb3b974b43f16ed7dd779a04a5d296135592f9d74acd699d74

Request headers

:path
/images/plus.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:02 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"8712906d5b3179b7f066ef3bc5880de6"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
787
x-amz-cf-id
bqA0RHVhWc5CAoTDzthfRVYZSEvlmpbVp_d33REIvF7W8WuWGayJag==
recaptcha__de.js
www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/ 		342 KB
134 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api.js?render=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.131 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f3.1e100.net
Software
sffe /
Resource Hash
b8c490e04a2be43d25df6263307477469d6ef82a318809f800bedda65c4803b0
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.customerexperienceupdate.com/
Origin
https://www.customerexperienceupdate.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:35:20 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
366
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
136719
x-xss-protection
0
last-modified
Sun, 12 Sep 2021 18:01:17 GMT
server
sffe
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cross-origin-opener-policy-report-only
same-origin; report-to="recaptcha"
expires
Tue, 20 Sep 2022 16:35:20 GMT
font-awesome.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		27 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/font-awesome.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
e1acce4cfe5e637cc27f944f65bad61c13a6835a71d568e68b9aaa9e50965dc4

Request headers

:path
/static/20210909.005501/css/font-awesome.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"7220299ce4a6f1cc4e0005c1644308c2"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
wG2mMh6CkppCSusNgIIScjhhdYGxlHRkjdrXy8bVll6fgXqQn0EYMQ==
blue.css
www.customerexperienceupdate.com/static/20210909.005501/css/skins/minimal/ 		1 KB
713 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/skins/minimal/blue.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
d7ca1458a24eb72b6daa0b6b0a4981e2f3a3d403169a8fee021200ecdf310800

Request headers

:path
/static/20210909.005501/css/skins/minimal/blue.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"2fcf1b3fa54a523eb4e5fadfe27fd72e"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
K8rhOhLjk1oY5jajenrwK3zYhQjM68v8PbAX9X3GC-XuOXMwakZkRQ==
select2.css
www.customerexperienceupdate.com/static/20210909.005501/css/ 		15 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/css/select2.css
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
56b6070aa5a6cd69d7322ee9f509666bb7bf9cc9fef415c4d9c4fac44a5865e2

Request headers

:path
/static/20210909.005501/css/select2.css
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:49 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"6752a9bea8ebdb7f6ad1877661cec973"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
AlBf7r2k3uLiNWiXk9WFADFIezIo0XWB9fwuiPnQe59oVXw7xPnobQ==
blue-plus.png
www.customerexperienceupdate.com/images/ 		398 B
737 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/blue-plus.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
5391606ae0671ee2a376378b6069348f266ab1b143ce53d6480ec149d96214f8

Request headers

:path
/images/blue-plus.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:53 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"573981be2c39b648c02517857b8d18ef"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
398
x-amz-cf-id
Rsmsa3TIbSZFa6_g8J8yRc_x-ZcvDu5tia64Ht4X-Rg9Mwi55ywmSg==
fc2bebcdd60145d38dbd9b7d83f65231d0dc8b2b.jpg
www.customerexperienceupdate.com/thumbs/large/f/c/2/ 		31 KB
32 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/f/c/2/fc2bebcdd60145d38dbd9b7d83f65231d0dc8b2b.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2c592792c63d7f12530982d94b550165124a15ea622790330d17f8dae6043c77

Request headers

:path
/thumbs/large/f/c/2/fc2bebcdd60145d38dbd9b7d83f65231d0dc8b2b.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"e86d5d42a3e0088cbaef8bbb1fa9360e"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631532162
x-amz-meta-mode
33188
content-length
32077
last-modified
Mon, 13 Sep 2021 11:22:43 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
8kQDI1jTiDR9qjXk4Ir5S9mJkmumsctnPIVFtp6sStNbymnaOd65hQ==
x-amz-meta-mtime
1631532162
trending.png
www.customerexperienceupdate.com/images/ 		202 B
537 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/trending.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2a724e6cfed6f5b26e1b05d2b028db4ae44612553f6618b45f6ffd011c076d9d

Request headers

:path
/images/trending.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:04 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"b86443711e65b460e0d459391b261757"
x-cache
Hit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:25 GMT
accept-ranges
bytes
content-length
202
x-amz-cf-id
2I8qdeRCWnjjvhsfHB04ITcfXkS0AvdMQaWXnZ8DpcRecUelqxDKMg==
c91074e691676476213c0069a900652fdd873f98.jpg
www.customerexperienceupdate.com/thumbs/large/c/9/1/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/c/9/1/c91074e691676476213c0069a900652fdd873f98.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
e362a313d360b88e2ddb20e417d2412de0e9495323837bbf5c29079baec436f6

Request headers

:path
/thumbs/large/c/9/1/c91074e691676476213c0069a900652fdd873f98.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"eab6e7eb66a97d96eb997d7601305404"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631713658
x-amz-meta-mode
33188
content-length
16044
last-modified
Wed, 15 Sep 2021 13:47:39 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
BmVWdKy-DN0wOohqbmJZ8eqcxo9IEUoqBrVZmVScgvibpIWU4TsvjQ==
x-amz-meta-mtime
1631713658
87d9e75e5358d2235ab98003758927f1c86238a5.jpg
www.customerexperienceupdate.com/thumbs/large/8/7/d/ 		5 KB
5 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/8/7/d/87d9e75e5358d2235ab98003758927f1c86238a5.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
14ed2d7d62625f6164b91ee64ae7b9daae8c2f6fab46ac92e6346d6621ca5663

Request headers

:path
/thumbs/large/8/7/d/87d9e75e5358d2235ab98003758927f1c86238a5.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"bf46d35a972e82cb91378962ce0543a4"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631823452
x-amz-meta-mode
33188
content-length
4844
last-modified
Thu, 16 Sep 2021 20:17:33 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
CHSBi-WfrsVAG5HHRCfQt8Zgwe692wjpC5ilDiRvYcYojlsOwBsjVg==
x-amz-meta-mtime
1631823452
df3e80c761c7dad6eff4749b585bd7dbd6146dcc.jpg
www.customerexperienceupdate.com/thumbs/large/d/f/3/ 		16 KB
17 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/d/f/3/df3e80c761c7dad6eff4749b585bd7dbd6146dcc.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
d5bb365f26d5ff44e50c49da80c95d55686f6e3ba08287e2f05579c62aa285d6

Request headers

:path
/thumbs/large/d/f/3/df3e80c761c7dad6eff4749b585bd7dbd6146dcc.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"a8aebad45c6477f9161b2313cf0e75f7"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631629451
x-amz-meta-mode
33188
content-length
16501
last-modified
Tue, 14 Sep 2021 14:24:12 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
1WOm-l8kTPjy3EB3TGm3SmurQ49Xu7z1ZWT1EYQgKzgE3HozZ4VXrg==
x-amz-meta-mtime
1631629451
1ef714599ef6e91bb74dfd5b011485eed7e5bae.jpg
www.customerexperienceupdate.com/thumbs/large/1/e/f/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/1/e/f/1ef714599ef6e91bb74dfd5b011485eed7e5bae.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
892e82eb54e7d695eaf9622432bf3b8b514cee185d1d4e90c8e8742fb5a7fa65

Request headers

:path
/thumbs/large/1/e/f/1ef714599ef6e91bb74dfd5b011485eed7e5bae.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"3e678d963dc80b630f5e9cbc86aa82f9"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631484696
x-amz-meta-mode
33188
content-length
16076
last-modified
Sun, 12 Sep 2021 22:11:37 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
oNhPi3TVzbCxFgEYR0v3CKj9CtLOEcA_k5pVLDfzwsO5ZabHho1QeQ==
x-amz-meta-mtime
1631484696
7bf1291c743425fc1bd08a0e4225e9f9da1c6698.jpg
www.customerexperienceupdate.com/thumbs/large/7/b/f/ 		12 KB
12 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/7/b/f/7bf1291c743425fc1bd08a0e4225e9f9da1c6698.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
8e7c171a6dc8ddc937c5a59b1af9227af78d7e2c99284685d6b6d3022a9ef8f2

Request headers

:path
/thumbs/large/7/b/f/7bf1291c743425fc1bd08a0e4225e9f9da1c6698.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"7a781475ed4c35947e4c05f4f3dcc4dc"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631903899
x-amz-meta-mode
33188
content-length
12225
last-modified
Fri, 17 Sep 2021 18:38:20 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
jZ_A4wkdHX3A3Byg5t-9nEVWrLzAs8TGTCOXjmtnYmBa0UZToCHNnA==
x-amz-meta-mtime
1631903899
1481c73e06f66d8c031e5856f7e0fc581a112b02.jpg
www.customerexperienceupdate.com/thumbs/large/1/4/8/ 		7 KB
8 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/1/4/8/1481c73e06f66d8c031e5856f7e0fc581a112b02.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2140f8c1871caf0da6b2d02d40ae410a44efe2382392fa37dacac6f7ac00b6ff

Request headers

:path
/thumbs/large/1/4/8/1481c73e06f66d8c031e5856f7e0fc581a112b02.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"390004b1ae92119ce0358720d003d12d"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631790122
x-amz-meta-mode
33188
content-length
7311
last-modified
Thu, 16 Sep 2021 11:02:03 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
hFFaz2jy_yoY-ijEtTlxJ3GzO6Os6YuUgtSknvPA3NtgSXfZSSM45g==
x-amz-meta-mtime
1631790122
df1a9481cc32f082f3c2366c2526fce8e61576bb.jpg
www.customerexperienceupdate.com/thumbs/large/d/f/1/ 		19 KB
20 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/d/f/1/df1a9481cc32f082f3c2366c2526fce8e61576bb.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
ae4560a5905817be6e27e1fb6c2df9678a6d01b05c74cfc5175624dc5f46c4d1

Request headers

:path
/thumbs/large/d/f/1/df1a9481cc32f082f3c2366c2526fce8e61576bb.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"18908dfaf7dc19bb677c31189f1e9fa4"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631885547
x-amz-meta-mode
33188
content-length
19715
last-modified
Fri, 17 Sep 2021 13:32:28 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
PMinPoS1Q_DbmfB3TILeh7Ya4A97ZcsxFHpjpfS-uYGN75U3gxKLvg==
x-amz-meta-mtime
1631885547
bfa625e7cc64fb6c6bf6c0e7cb17d65740752b11.jpg
www.customerexperienceupdate.com/thumbs/large/b/f/a/ 		26 KB
27 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/b/f/a/bfa625e7cc64fb6c6bf6c0e7cb17d65740752b11.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
50e231bc387fbf5bf8931bf99f05b7a90b2382be2ba2e555d1e4d47bdcce3a55

Request headers

:path
/thumbs/large/b/f/a/bfa625e7cc64fb6c6bf6c0e7cb17d65740752b11.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"39195eea0802a5b9a951faa507bcc51d"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631629757
x-amz-meta-mode
33188
content-length
26966
last-modified
Tue, 14 Sep 2021 14:29:18 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
Sk9zo2IFD9hQVw0qxEKk6upU_8y2c5UTniXJn43pVGOTj62Ku3m0Vw==
x-amz-meta-mtime
1631629757
7e7fea03a74c6ec3b66f85b5ab708cdc832c8750.jpg
www.customerexperienceupdate.com/thumbs/large/7/e/7/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/7/e/7/7e7fea03a74c6ec3b66f85b5ab708cdc832c8750.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
e362a313d360b88e2ddb20e417d2412de0e9495323837bbf5c29079baec436f6

Request headers

:path
/thumbs/large/7/e/7/7e7fea03a74c6ec3b66f85b5ab708cdc832c8750.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"eab6e7eb66a97d96eb997d7601305404"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631630752
x-amz-meta-mode
33188
content-length
16044
last-modified
Tue, 14 Sep 2021 14:45:53 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
MrjXkRxZftDZfZsRdHbYhrd5ajNGxc4jUIfEGylw4Ul6pBLjA_lD9g==
x-amz-meta-mtime
1631630752
7efed39e205225a3517acba24d01861e646b4dd7.jpg
www.customerexperienceupdate.com/thumbs/large/7/e/f/ 		7 KB
8 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/7/e/f/7efed39e205225a3517acba24d01861e646b4dd7.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
e5f7fca2c987e1ef89247477aa4219b7c3d19870c0ae3486fb3b6800338c4714

Request headers

:path
/thumbs/large/7/e/f/7efed39e205225a3517acba24d01861e646b4dd7.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"6f6b567d379d31eb8e526e68b2bc7179"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631613479
x-amz-meta-mode
33188
content-length
7613
last-modified
Tue, 14 Sep 2021 09:58:00 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
1WGNPcVIUfAeMye_EOOGvXM3ufihY1dAOiznI1Jm0AU9fGVs3-RBYQ==
x-amz-meta-mtime
1631613479
823bfcdd2423f5e6ddd349c00d6fe9b4d4b9d2ad.jpg
www.customerexperienceupdate.com/thumbs/large/8/2/3/ 		19 KB
20 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/8/2/3/823bfcdd2423f5e6ddd349c00d6fe9b4d4b9d2ad.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
550daa936e4c8e61abe915dfc0c664e7c90e7228cae9e525e5a4361e7906339a

Request headers

:path
/thumbs/large/8/2/3/823bfcdd2423f5e6ddd349c00d6fe9b4d4b9d2ad.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"aac97dc714fdf36431f828418d81acd3"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631679243
x-amz-meta-mode
33188
content-length
19786
last-modified
Wed, 15 Sep 2021 04:14:04 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
YzXuGvlgRHIuLBBSBZUU3P5vrkdSNvGMwmNluunT1CptFQ-Zbu0TRw==
x-amz-meta-mtime
1631679243
54b722f37800b77b12d850898c68a0eb48bd5160.jpg
www.customerexperienceupdate.com/thumbs/large/5/4/b/ 		21 KB
21 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/5/4/b/54b722f37800b77b12d850898c68a0eb48bd5160.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
60e40db94a483a0fddf7916427f9dace77d8b1390b689b503d5199ee6ce91f0d

Request headers

:path
/thumbs/large/5/4/b/54b722f37800b77b12d850898c68a0eb48bd5160.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"0afb94f13d00b0b66f2e8158bc76b20b"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631923686
x-amz-meta-mode
33188
content-length
20995
last-modified
Sat, 18 Sep 2021 00:08:07 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
YC7YmkKwU-IeS9uohgMfCCQECQtvuvqWzYkQTEvSmkzNdYxGm2ozyA==
x-amz-meta-mtime
1631923686
4bfebe2dd6eb41e675ed55b746111f6076f0c422.jpg
www.customerexperienceupdate.com/thumbs/large/4/b/f/ 		15 KB
15 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/4/b/f/4bfebe2dd6eb41e675ed55b746111f6076f0c422.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
19021c1ab31b54ffee3a33e9620d3a663d205995ca97f26e515db54bfb61840b

Request headers

:path
/thumbs/large/4/b/f/4bfebe2dd6eb41e675ed55b746111f6076f0c422.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"9df898278417f0b9c41b20f494835e2a"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631869519
x-amz-meta-mode
33188
content-length
14922
last-modified
Fri, 17 Sep 2021 09:05:20 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
t5yHwdtkqNn0hyvAqutVedZhVyEZ5UsE0xPnq9-uQfvqlqv3sR4pVA==
x-amz-meta-mtime
1631869519
b250df183d4acd30e7d94a2d90ad9ed0236d99ba.jpg
www.customerexperienceupdate.com/thumbs/large/b/2/5/ 		22 KB
22 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/b/2/5/b250df183d4acd30e7d94a2d90ad9ed0236d99ba.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
b63d424aff90140c9dc4cf18e28eaf664df60942724e570148511bd2a3f6870f

Request headers

:path
/thumbs/large/b/2/5/b250df183d4acd30e7d94a2d90ad9ed0236d99ba.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"4981a9f44bd848aa3fa259eac0cf08a7"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631806180
x-amz-meta-mode
33188
content-length
22158
last-modified
Thu, 16 Sep 2021 15:29:41 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
3QiKtLl7T0JA1cOtLrzNzVwxVHChlPfwXIL2ElsToYsni_9UihYSvg==
x-amz-meta-mtime
1631806180
f46c2ae1879736770907000b85a465bae95db1cf.jpg
www.customerexperienceupdate.com/thumbs/large/f/4/6/ 		19 KB
19 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/f/4/6/f46c2ae1879736770907000b85a465bae95db1cf.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2357ae1827f4f203da1eb79bb6889bdeb4770cf3913c237de73fbc8134b07018

Request headers

:path
/thumbs/large/f/4/6/f46c2ae1879736770907000b85a465bae95db1cf.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"40bea77ed177d2dd6fa9b29587d16239"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631924345
x-amz-meta-mode
33188
content-length
19357
last-modified
Sat, 18 Sep 2021 00:19:06 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
3O_BLx8-eiep_rMP1ZFgPxOZPALV14gVJUwZxJphwft2-OAX-4lHxA==
x-amz-meta-mtime
1631924345
bea47551faa646e90c679f104b9902207bbb76f8.jpg
www.customerexperienceupdate.com/thumbs/large/b/e/a/ 		20 KB
20 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/b/e/a/bea47551faa646e90c679f104b9902207bbb76f8.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
8e291e14bbc0becc31ea734ef4a8cd75c16e3bd313c2a23b8c4424b9ba27d525

Request headers

:path
/thumbs/large/b/e/a/bea47551faa646e90c679f104b9902207bbb76f8.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"f652042b3e8460d4c3a17ab1ec663e13"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631566426
x-amz-meta-mode
33188
content-length
20129
last-modified
Mon, 13 Sep 2021 20:53:47 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
z_l1oJ6WbO-Jwks5MDtrnzy9Fh9q9VVBUlOhqabTv11r05V42qmXJQ==
x-amz-meta-mtime
1631566426
58e6dc3892596790e0aed2ac9a7aa14fb27bbea.jpg
www.customerexperienceupdate.com/thumbs/large/5/8/e/ 		34 KB
35 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/5/8/e/58e6dc3892596790e0aed2ac9a7aa14fb27bbea.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4b86460e2d3a0c447e3a76cb265dde75b99990ff095892d73669b1e657ce5d50

Request headers

:path
/thumbs/large/5/8/e/58e6dc3892596790e0aed2ac9a7aa14fb27bbea.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"18dd3a37408cd74d68d2f15fd2f92b98"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631808031
x-amz-meta-mode
33188
content-length
35194
last-modified
Thu, 16 Sep 2021 16:00:32 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
anh2ozZQ_IlvAF2O3Dv2CqNVz-ny2eqFuEEEjRo3KsufXU7T1IKu1Q==
x-amz-meta-mtime
1631808031
924a4c26b1acebd47de7a35914ddf65df33f976c.jpg
www.customerexperienceupdate.com/thumbs/large/9/2/4/ 		19 KB
20 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/9/2/4/924a4c26b1acebd47de7a35914ddf65df33f976c.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
317cf945d0b8c96cee15a4667c8349734bf0118b57667e2ec0563f1ab6f61bdd

Request headers

:path
/thumbs/large/9/2/4/924a4c26b1acebd47de7a35914ddf65df33f976c.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"0af57877edadd8d59f01d34f5472d522"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631774202
x-amz-meta-mode
33188
content-length
19724
last-modified
Thu, 16 Sep 2021 06:36:43 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
6sUgxMbdhwO2cfMTq26En0tEcDhHTZBiYx5twwrd9RJHac0_ZAzWnQ==
x-amz-meta-mtime
1631774202
5e3b5734773484bb7c0548c2277216f8887b8f1d.jpg
www.customerexperienceupdate.com/thumbs/large/5/e/3/ 		40 KB
40 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/5/e/3/5e3b5734773484bb7c0548c2277216f8887b8f1d.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
9568be2e9f1b00338b0ad1fbdb12bd5c9828f8ea6e911a0442a17ef213fde065

Request headers

:path
/thumbs/large/5/e/3/5e3b5734773484bb7c0548c2277216f8887b8f1d.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"b92243a4458b23e68dfc0a19d8c02c2b"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631790396
x-amz-meta-mode
33188
content-length
40635
last-modified
Thu, 16 Sep 2021 11:06:37 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
JRThS9Zwc2U0xi7d852GsJdPcfMqJNuZNYs1dnKy0XkK2IR0MiTUIw==
x-amz-meta-mtime
1631790396
f25f9152169dec6743598c51ba3afb110395f079.jpg
www.customerexperienceupdate.com/thumbs/large/f/2/5/ 		11 KB
12 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/f/2/5/f25f9152169dec6743598c51ba3afb110395f079.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c61c63d1a8c55d14ace1a28ff609267c9c05f534302227e362e7c8ae49471cac

Request headers

:path
/thumbs/large/f/2/5/f25f9152169dec6743598c51ba3afb110395f079.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"ed15f29a8e74c11d950bee53a2566307"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631647757
x-amz-meta-mode
33188
content-length
11572
last-modified
Tue, 14 Sep 2021 19:29:18 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
IZnRo_cAXzzCgcN07j1CT8krR6cwF3Vkcl0FH5pafeBEjMxZrimYeA==
x-amz-meta-mtime
1631647757
77ba811987bf410fb05757eb26d98b445cbd90a5.jpg
www.customerexperienceupdate.com/thumbs/large/7/7/b/ 		21 KB
22 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/7/7/b/77ba811987bf410fb05757eb26d98b445cbd90a5.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
45a743cac2f3debdca714550e72f53927a02a3215018735733eb61ff72c6570c

Request headers

:path
/thumbs/large/7/7/b/77ba811987bf410fb05757eb26d98b445cbd90a5.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"484dc01641dbe13f8223d7d903b7e968"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631726015
x-amz-meta-mode
33188
content-length
21734
last-modified
Wed, 15 Sep 2021 17:13:36 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
MxvDdLdiFspltLN0OXC6a_m0RMB7pswCBuwgxvZRqKIjxrwE41rt1A==
x-amz-meta-mtime
1631726015
b80dd73d126426143d8aa2ce577a0ab15c92dd7.jpg
www.customerexperienceupdate.com/thumbs/large/b/8/0/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/b/8/0/b80dd73d126426143d8aa2ce577a0ab15c92dd7.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
e362a313d360b88e2ddb20e417d2412de0e9495323837bbf5c29079baec436f6

Request headers

:path
/thumbs/large/b/8/0/b80dd73d126426143d8aa2ce577a0ab15c92dd7.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"eab6e7eb66a97d96eb997d7601305404"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631887947
x-amz-meta-mode
33188
content-length
16044
last-modified
Fri, 17 Sep 2021 14:12:28 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
CNugw8ga3xrzbGWjdMNo8ynYoQw1SpBmrTK7Wo3-q4rdZY3b3Beqnw==
x-amz-meta-mtime
1631887947
96edc814190f3d203756f1d0d277dc61a35d1d6a.jpg
www.customerexperienceupdate.com/thumbs/large/9/6/e/ 		14 KB
15 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/9/6/e/96edc814190f3d203756f1d0d277dc61a35d1d6a.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
6b8e22a36a93df3872e09e5523527511f43d0e8e5aa2082b617e0f68be40f9e0

Request headers

:path
/thumbs/large/9/6/e/96edc814190f3d203756f1d0d277dc61a35d1d6a.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"7553cdf3e45e2c48e8c3ac7710c4d7e5"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631943186
x-amz-meta-mode
33188
content-length
14810
last-modified
Sat, 18 Sep 2021 05:33:07 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
dsqPPjKPuPvtstsOx_e71tApYoJxXnZNF8VSN7W5drrhvgSRkxf4rw==
x-amz-meta-mtime
1631943186
cbc0a694d941d6d22bcb4b7f3448dfa6231b6669.jpg
www.customerexperienceupdate.com/thumbs/large/c/b/c/ 		30 KB
30 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/c/b/c/cbc0a694d941d6d22bcb4b7f3448dfa6231b6669.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
88516e9288f22dd61307d7981b13bc057d2e829648a2aabcd21d92055d41b226

Request headers

:path
/thumbs/large/c/b/c/cbc0a694d941d6d22bcb4b7f3448dfa6231b6669.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"00bb49cbb0c5a8460ce9eac4ee52b50f"
x-amz-cf-pop
FRA56-C1
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631629402
x-amz-meta-mode
33188
content-length
30239
last-modified
Tue, 14 Sep 2021 14:23:23 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
-NMoI68RSOySp2aRHdsxlzFPie1dPUtNqqCENC3ufhA9ojTb5VVWRw==
x-amz-meta-mtime
1631629402
9a29d023ec4a7fefe25ea6f45f34aecc4f02ad2a.jpg
www.customerexperienceupdate.com/thumbs/large/9/a/2/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/9/a/2/9a29d023ec4a7fefe25ea6f45f34aecc4f02ad2a.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c42800bbc9abaf7fd447c027910797cb06b19e7724aaa8d93c3b24b352ee36a7

Request headers

:path
/thumbs/large/9/a/2/9a29d023ec4a7fefe25ea6f45f34aecc4f02ad2a.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"8da0832592f01f87f9496439523c80bd"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1631885439
x-amz-meta-mode
33188
content-length
15908
last-modified
Fri, 17 Sep 2021 13:30:40 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
Jr3xssgjO7rrkERc77Tsw6Ocgh7wm53GDH36LFevI5aC_AcQWOFwOQ==
x-amz-meta-mtime
1631885439
collect
www.google-analytics.com/j/ 		2 B
219 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j93&a=234366733&t=pageview&_s=1&dl=https%3A%2F%2Fwww.customerexperienceupdate.com%2Fedition%2Fweekly-customer-success-marketing-2021-09-11%3Farticle-id%3D20158962%26article-title%3Ddigital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-&ul=en-us&de=UTF-8&dt=Top%20Customer%20Experience%20Update%20Customer%20Success%20Marketing%20Content%20for%20Week%20of%20Sep%2011%20-%20Sep%2017%2C%202021&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&cs=Newsletter&_u=YEBAAEABAAAAAC~&jid=1741148716&gjid=932491707&cid=2141892863.1632156086&tid=UA-55186440-1&_gid=1948932074.1632156086&_r=1&_slc=1&z=545024043
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.142 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f14.1e100.net
Software
Golfe2 /
Resource Hash
a048e640908046be06e00eab37742b5d5ff80964af58cfd22f7cb2de4dfe375f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.customerexperienceupdate.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Mon, 20 Sep 2021 16:41:25 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.customerexperienceupdate.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
analytics
pi.pardot.com/ 		1 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://pi.pardot.com/analytics?ver=3&visitor_id=&visitor_id_sign=&pi_opt_in=&campaign_id=1685&account_id=933753&title=Top%20Customer%20Experience%20Update%20Customer%20Success%20Marketing%20Content%20for%20Week%20of%20Sep%2011%20-%20Sep%2017%2C%202021&url=https%3A%2F%2Fwww.customerexperienceupdate.com%2Fedition%2Fweekly-customer-success-marketing-2021-09-11%3Farticle-id%3D20158962%26article-title%3Ddigital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-&referrer=
Requested by
Host: pi.pardot.com
URL: https://pi.pardot.com/pd.js
Protocol
HTTP/1.0
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.174.78.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
pi0-lba1-5-ue1.aws.pardot.com
Software
PardotServer /
Resource Hash
871234e1a7a75c4cb5c20ee4a5956559bdc4a347a7bf01b0794075aa217be25d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 20 Sep 2021 16:41:25 GMT
Content-Encoding
gzip
X-Pardot-Route
d5a18e4517a9c8ba62b77de366a4cdb5
X-Pardot-LB
d3d7f55bb0643f40d338b3c1e133d5c5
X-Pardot-Rsp
17/3/219
Vary
Accept-Encoding,User-Agent
Strict-Transport-Security
max-age=31536000; includeSubDomains
P3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml", CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
Cache-Control
no-store, no-cache, must-revalidate
Connection
keep-alive
Content-Type
text/javascript; charset=utf-8
Content-Length
532
Server
PardotServer
Expires
Thu, 19 Nov 1981 08:52:00 GMT
countdown.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		53 KB
17 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/countdown.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
d2ca0b725174255f80541f2a16a0ded29b891eeffc91e035d98a3fb1aefd2662

Request headers

:path
/static/20210909.005501/js/countdown.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:50 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"86190fb0e7fa44c47473ac34250ea91c"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
LDrXhotug0hsy3oA7imSpAadXOfPjbcJzymjOsIUop89NF0dgrKOaw==
CEU-On-Site-Ads_light_horizontal_2.png
www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/ 		21 KB
21 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/CEU-On-Site-Ads_light_horizontal_2.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
f5c14d9bb54bbbe0975ba4af6c9f4454899cb271e97eb467759328c0d0b0c942

Request headers

:path
/taurus/media/customerexperienceupdate/wp-thumbs/CEU-On-Site-Ads_light_horizontal_2.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Mon, 17 Aug 2020 18:55:10 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"21950f49ed13620d8561fa0152192670"
x-cache
Hit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
21424
x-amz-cf-id
Ik4qjpdXbDUevK9AlGVwNFkVzXmdf-wAEj1YRnHAJEFA6t5FmzMJYw==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/3.2.1/ 		85 KB
30 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.74 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s48-in-f10.1e100.net
Software
sffe /
Resource Hash
87083882cc6015984eb0411a99d3981817f5dc5c90ba24f0940420c5548d82de
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 13:26:57 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
270869
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
30306
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
vary
Accept-Encoding
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="hosted-libraries-pushers"
expires
Sat, 17 Sep 2022 13:26:57 GMT
jquery.waypoints.min.js
www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/ 		8 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/jquery.waypoints.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
00de5d7272f776239d3a2694456cd28d7b9b8562316d8d488a4cb3dd6ba30aaf

Request headers

:path
/static/20210909.005501/js/waypoints/lib/jquery.waypoints.min.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
W/"b95e453f54d25445b25712fcfeda2c66"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
x-amz-cf-id
O5RkoIgR1P9E2vRU9VlixeBFooOgSD-l_E3ZGGQ0R1SMeSFBLSsv8w==
sticky.js
www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/ 		1 KB
825 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/sticky.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
ef6b0bfdd8ca49574a967d6577d5e5e21d6abd67fdab9b92256bc8bb1ca919e1

Request headers

:path
/static/20210909.005501/js/waypoints/lib/shortcuts/sticky.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"3e0c950e9f46afc4e45935b313b6c398"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
Xgd_FONlhkrVCRRU2bxlLrgkAVYJYDkRALFkRtGhxE13w8NrR2WQLQ==
sticky.min.js
www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/ 		1 KB
802 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/sticky.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
56d18ed45c79e6627b4a5a93bdb0de6be46904bc190029437bbd9dff0be570bd

Request headers

:path
/static/20210909.005501/js/waypoints/lib/shortcuts/sticky.min.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"dfca11fdb9bcbf7d2e229b683e7b16bc"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
wTtl7qzXfYo0Z4eV4hPMcWXvqS1U7ZNas5UmzY601NlevH-Gau5RGA==
inview.js
www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/ 		2 KB
951 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/inview.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
672008657426ca98d55ac96a245f52993ee51bcc9f65637b25179e5c5d6e6b5a

Request headers

:path
/static/20210909.005501/js/waypoints/lib/shortcuts/inview.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
W/"4b2f48975a271661b0e5ae9eac5d2224"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
x-amz-cf-id
jsqwNf1x-QfeLX19ikdVO8dtDyaay51bxvul6ypcdpOfg3SXwo4oiQ==
inview.min.js
www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/ 		2 KB
921 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/waypoints/lib/shortcuts/inview.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
be1c4b329441f31b63c26f03f398acd8f0bc94462ab422e20e46b27cff92657a

Request headers

:path
/static/20210909.005501/js/waypoints/lib/shortcuts/inview.min.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"84ed7690d7ea3c1d3828eee6074c3824"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
8DpRkbCbnnsr0GfOkvhQvIP3T7DxX4hrJGdT8Z6gMD441wJyKG7aPg==
CX9thnew2020-02-3-6.png
www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/ 		21 KB
21 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/CX9thnew2020-02-3-6.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
8ee7363466474b4e67df8b2e6a5a1dac36e293a2dd0a0cc5cf19c5bd800f3625

Request headers

:path
/taurus/media/customerexperienceupdate/wp-thumbs/CX9thnew2020-02-3-6.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"0977f42ec41c837e1ba5df59b97b6958"
x-amz-cf-pop
FRA56-C1
x-cache
RefreshHit from cloudfront
x-amz-meta-ctime
1599089732
x-amz-meta-mode
33188
content-length
21339
last-modified
Wed, 02 Sep 2020 23:35:33 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:27 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
accept-ranges
bytes
content-type
image/png
x-amz-cf-id
H74XlTn5pcWs8vdp3JUWym5F8Bkeh5Icl8Rm4RyhzuyfZWmhBd-Y2w==
x-amz-meta-mtime
1599089732
flag-usa.png
www.customerexperienceupdate.com/images/flags/ 		243 B
603 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/flags/flag-usa.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2c7af36e895f9c7c21b868ec48c526b56966965850049f1afddf5f70e2b9e3ae

Request headers

:path
/images/flags/flag-usa.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:59 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"93960c6f1dbf036c691741296b204b4e"
x-cache
Hit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
243
x-amz-cf-id
OJK52V76OecIuVmlmcuwPRxEZFMQmvfzEUQD6d_tSFT0CPMERUTvIA==
footer_linkedin_circle.png
www.customerexperienceupdate.com/images/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/footer_linkedin_circle.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2e7f79de888c69366512111a6e6d14408623560ae8c3b3a1e714ec89333e28a6

Request headers

:path
/images/footer_linkedin_circle.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Fri, 27 Aug 2021 01:25:12 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"32fc8ec2de6fa7baa962db6d6f271f3f"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
1226
x-amz-cf-id
ytYqeaIxkpMv4WTzUW5Mv2HgsFJ2VZm9wR2IWBxboivklgl0z-dEzQ==
footer_twitter_circle.png
www.customerexperienceupdate.com/images/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/footer_twitter_circle.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
9aa9e63525b3f36f775458e595c0e247378298af8f5fc903fe4213fd06178ef5

Request headers

:path
/images/footer_twitter_circle.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:59 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"902626807e4a454b775fddf5f6f5fc15"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
1395
x-amz-cf-id
hXB31IBep4wGsRe0C54sFjgZUpapJVjTXjUmgC0WlROeXm0GYYMVhA==
searchbutton.png
www.customerexperienceupdate.com/images/ 		301 B
641 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/searchbutton.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
10364f8c51383d58770e9cadb4d6fe50dbaa5c44236155f3d5f9f7a9b8ee2b6b

Request headers

:path
/images/searchbutton.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"bef1e8b82149222d76d6d297867b7475"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
301
x-amz-cf-id
or5eG01LU8SivNZgEk6g03Gz_FKGE9Kyv3chs19mkwZvQc1ZUq9RzA==
calendar.png
www.customerexperienceupdate.com/images/ 		326 B
665 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/calendar.png
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
f98135544fe068268e8eb060b5bf19507d9ca6a61c8f720bd9ab1fcc5054c7ed

Request headers

:path
/images/calendar.png
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:54 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"f3258a130315463465f10c00cfb9128c"
x-cache
RefreshHit from cloudfront
content-type
image/png
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
326
x-amz-cf-id
gYXmyJa3xjZ5gLOqE7JYatIPBL3Acth5cIpOjLwo25mB5za8f_8rQg==
267b892921f19a9647bac83fc7700033be972c28.jpg
www.customerexperienceupdate.com/thumbs/large/2/6/7/ 		16 KB
17 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/2/6/7/267b892921f19a9647bac83fc7700033be972c28.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
2f3512e125e8d3940eb170b7730d61e069db47c1ff6ddaf53028987666547b7d

Request headers

:path
/thumbs/large/2/6/7/267b892921f19a9647bac83fc7700033be972c28.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"548326b6d992f8b53bdb7a3835f37e51"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1630366335
x-amz-meta-mode
33188
content-length
16846
last-modified
Mon, 30 Aug 2021 23:32:16 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
8Q4xMOLcD1SoYz2JGx_lleZyKPmz_s5gBsRpY5vko7A-eyWPzEH_eA==
x-amz-meta-mtime
1630366335
CEU-On-Site-Ads_light_1.jpg
www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/ 		57 KB
57 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/CEU-On-Site-Ads_light_1.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
a0d3e95f112976bcaa7104eba96643f6c92c830751c7644408eb4aeb4e4ffa87

Request headers

:path
/taurus/media/customerexperienceupdate/wp-thumbs/CEU-On-Site-Ads_light_1.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Mon, 17 Aug 2020 18:55:10 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"e8ebba12a3de15a91dfe78898c23683c"
x-cache
Hit from cloudfront
content-type
image/jpeg
date
Mon, 20 Sep 2021 16:41:25 GMT
accept-ranges
bytes
content-length
57888
x-amz-cf-id
blgOOaN-E2dxRW3GXf1ZRLb1sNy9-OFIPu7iDw91bbo8UN6-MyG5Dw==
7b80e552a2e1342c8ef626e5f966eb9c845fed36.jpg
www.customerexperienceupdate.com/thumbs/large/7/b/8/ 		12 KB
12 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/7/b/8/7b80e552a2e1342c8ef626e5f966eb9c845fed36.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4617df324fb405a50df3e0cdeaf06b0283394e6a4e0e86f078a980c5d764e0a1

Request headers

:path
/thumbs/large/7/b/8/7b80e552a2e1342c8ef626e5f966eb9c845fed36.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"0dc47d86d880f7f52ac3ceaea6ba6bac"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1630364899
x-amz-meta-mode
33188
content-length
12286
last-modified
Mon, 30 Aug 2021 23:08:20 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
UnipxIfc_f6E_8nOHz2ff84aRMwnax4a_Fq5QChS6-lctqFS22_xog==
x-amz-meta-mtime
1630364899
RectangleBannerAd_300x250%20px.jpg
www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/ 		46 KB
46 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/taurus/media/customerexperienceupdate/wp-thumbs/RectangleBannerAd_300x250%20px.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
6fb80de979135d26357d22167b45029cd4a797182c430a5100b71dcd7ed969b6

Request headers

:path
/taurus/media/customerexperienceupdate/wp-thumbs/RectangleBannerAd_300x250%20px.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"6ea7a0153e3d99c3194efbb7b38f726a"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1599690267
x-amz-meta-mode
33188
content-length
46755
last-modified
Wed, 09 Sep 2020 22:24:28 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
hGZ6EdXTq4lKRjHwlZ2-fcihTJnJ0q6jc5U12IaojGFwbbwGa1-EBA==
x-amz-meta-mtime
1599690267
6c993c1dfb3510cba95e59005240f14581475ebe.jpg
www.customerexperienceupdate.com/thumbs/large/6/c/9/ 		18 KB
18 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/6/c/9/6c993c1dfb3510cba95e59005240f14581475ebe.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
057646838d547069449af905a7c3844f6a1b054685e50828a1b59901db339996

Request headers

:path
/thumbs/large/6/c/9/6c993c1dfb3510cba95e59005240f14581475ebe.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"8d6b87f2101dbd18f2c3bf0f397178a2"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1628274351
x-amz-meta-mode
33188
content-length
18140
last-modified
Fri, 06 Aug 2021 18:25:52 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
Z30gfXH5Q1IaJGdAs7DjqUcK_1PWSGe0_pdWE5HWusJnAQ6Gdpk0Tg==
x-amz-meta-mtime
1628274351
69d862bc9fae3ba3e6bbcec6941c0f629c028ad8.jpg
www.customerexperienceupdate.com/thumbs/large/6/9/d/ 		11 KB
11 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/6/9/d/69d862bc9fae3ba3e6bbcec6941c0f629c028ad8.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
618bc5ccdfb8563cfcd4da4ffce765eacf6eea48aeb23ccc5ea22bec4b3273b4

Request headers

:path
/thumbs/large/6/9/d/69d862bc9fae3ba3e6bbcec6941c0f629c028ad8.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"b3e4ad80db3fcd1c0ea3f993d40fafdc"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1625838513
x-amz-meta-mode
33188
content-length
10995
last-modified
Fri, 09 Jul 2021 13:48:34 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
zxkDinYPGfQNuk3CafQiJB9xSXTwCZ4jnR5nCozsehy_QsqwA8k2hA==
x-amz-meta-mtime
1625838513
3be8fa0f61162f3b431f251303317ee56b7a7e0d.jpg
www.customerexperienceupdate.com/thumbs/large/3/b/e/ 		6 KB
6 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/3/b/e/3be8fa0f61162f3b431f251303317ee56b7a7e0d.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
349335898379f0785021739a44d88ea4ad6d78096115195b55ecb2581764daab

Request headers

:path
/thumbs/large/3/b/e/3be8fa0f61162f3b431f251303317ee56b7a7e0d.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"11338ba122dc8cc5ef00e784019377e2"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1625838160
x-amz-meta-mode
33188
content-length
6176
last-modified
Fri, 09 Jul 2021 13:42:41 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
xlaMzL7-BxEz7ijkz4kLJkQ3-8WB8oyrubbOAJgHwmLBmRDiabTZdg==
x-amz-meta-mtime
1625838160
fd3ca56c31afedbbec622e9ccc1758f53be959e5.jpg
www.customerexperienceupdate.com/thumbs/large/f/d/3/ 		16 KB
17 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/thumbs/large/f/d/3/fd3ca56c31afedbbec622e9ccc1758f53be959e5.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
09158bd21ca02a66e2c27907f65f4c09b0da1b3919250a8c172c4b53afb82a09

Request headers

:path
/thumbs/large/f/d/3/fd3ca56c31afedbbec622e9ccc1758f53be959e5.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
etag
"9c8854cfc2983041ac1dfd0f798fa0d1"
x-edge-origin-shield-skipped
0
x-cache
Hit from cloudfront
x-amz-meta-ctime
1630361334
x-amz-meta-mode
33188
content-length
16425
last-modified
Mon, 30 Aug 2021 22:08:55 GMT
server
AmazonS3
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-meta-uid
0
x-amz-meta-gid
0
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
image/jpeg
x-amz-cf-id
PwQxv48cTsz4XmoY4FpPE-Cbj2iEQQCfhdwGesjhHUO32d7-JBgKLw==
x-amz-meta-mtime
1630361334
jquery.form.min.js
cdnjs.cloudflare.com/ajax/libs/jquery.form/4.2.1/ 		16 KB
6 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jquery.form/4.2.1/jquery.form.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f06fc176d714316c3773a8f99c1bd5b736a88f7b2afe45fac4d376150d30d0c6
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
12509737
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
5537
cf-request-id
09bc0b16aa0000977832ad7000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:47 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ec3-40d6"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=BP13awII%2F47vVpk%2BKjOpsReRoLU2%2B2T4y3oSeHITnfzXls64oGUqK1%2B0AoteqL%2BZc1t84oHEDgSOgyps%2F%2F2MR7tgHJX%2BBt%2FsnirsR%2Ffk8UhGCIY5W8y2OW5MXMvZ4qoAu%2BkC0doD"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c8051fcf85c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
jquery.slimscroll.min.js
cdnjs.cloudflare.com/ajax/libs/jQuery-slimScroll/1.3.8/ 		5 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jQuery-slimScroll/1.3.8/jquery.slimscroll.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a84ffabdd498cd0bbd960a2c2b1845a65113bd6bea00096602e47ec8f87fd122
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
408450
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
1634
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:41 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ebd-1274"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2F%2FiwWh%2BCf9OKi00PBk1ZnQ0C1uH0mINAkx5egLM8Ip3ygS7DODexsEOTKt6Fb4gIofHPDhbVwlfAdnmpQHT7pi8gdWu56vwUIh6hwgwrLmeCeF7B1hU57%2FW%2BSrOoVnZHSdFbwsnn"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c8051fd005c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
jquery.slabtext.min.js
cdnjs.cloudflare.com/ajax/libs/slabText/2.3/ 		4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/slabText/2.3/jquery.slabtext.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2f1cb217207ad2aeb21d2dbf7d4541c3d56e10fe3058c7003d81c0a464bda7df
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
2386478
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
1262
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:16:21 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03fd5-eed"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=znqQpFtE6Fe4iX2KDQangwb2nU9NYHKHrZe0GX9Zyi3LHUB0BGEcc69mH1FvPlC3f3en4UJ0OdqoHIOvQ%2BV9FvSKKFfZOEDmFZFxsk21BEMhOmd0dJFi56CruiLFMkd88D2VaPa3"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c8051fd045c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
jquery.placeholder.min.js
cdnjs.cloudflare.com/ajax/libs/jquery-placeholder/1.8.5/ 		2 KB
912 B 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jquery-placeholder/1.8.5/jquery.placeholder.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1273410ab1372f1d863e075c0fcaacab47b64130458c5aeab7a067339afd38e9
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
12999071
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
563
cf-request-id
099ee0755b00004ec2f69eb000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:46 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ec2-680"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=4XT0kYR3JnDHnDfCVX3zuqcZTcnZiNNpjz09xyvEaniitc5a2KQWsNfRXGxks9hf9BfXiEK4NB6tOoLcOz37jWXXDqcgPnO6PCtg7ySYVeCwWe0MP65np8fkH9iviD%2BGeOBxL2ko"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c8051fd075c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
jquery.validate.min.js
cdnjs.cloudflare.com/ajax/libs/jquery-validate/1.16.0/ 		23 KB
7 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jquery-validate/1.16.0/jquery.validate.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
50e497b00818378dcffe856b994f89947b620c66163768879c9b8a63d583f898
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
1627295
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
6638
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:46 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ec2-5a1e"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Gmx4pzafTEsjodJ7EkH8pzhThPIK5hT7CnAZpHJ6cUX5SsSqm%2FylRKiBS9Cz76xMGs2sE7B%2Fb2LsEte8fsBbbZXh569lbTxV8eBBT86tm4n1RWifj%2BfE994Pe6Kx%2BEvyTbwy%2B5ee"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c8051fd0a5c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
jquery.are-you-sure.min.js
cdnjs.cloudflare.com/ajax/libs/jquery.AreYouSure/1.9.0/ 		3 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jquery.AreYouSure/1.9.0/jquery.are-you-sure.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e552b2e5bc38e94eb60c71bba4086d5e0b209928cc48b8cfe6ce284075b52c42
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
13000496
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
1065
cf-request-id
099ecab54d00000eabe4053000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:46 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ec2-b56"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=igVrv1NlYjFI3OL1EF7WDgxLxQAehAb%2FV0GyY3Njjq1Dqd8FDcgAC0haJEsV082JBUb06P5HAzs89A7JnQmrJ01nSw%2FSkfpof4spbTcKUgSd4Q%2F%2FCqpwyc9WoePyNXnbqCeTv4zj"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c8051fd135c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
icheck.min.js
cdnjs.cloudflare.com/ajax/libs/iCheck/1.0.2/ 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/iCheck/1.0.2/icheck.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f0718dd44766296547e2153766bdc56d31e8aac51c7ed78b6499d59aa0ffac2f
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
2232246
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
1970
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:10 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e9e-1343"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=5XSvDNO7Y35cj5fqNcMbn9OdzETqxeGks6%2FPGzxaa9BRE2n7MC4hXsAoywIu5TT0AZC4wBycVMK89L8SrBujiCe%2BwCsQrRoyja8rwuHfoimD2WMj5NDU4L1AmyEFxQG1Xj8puDWL"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c80520d485c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
select2.min.js
cdnjs.cloudflare.com/ajax/libs/select2/4.0.3/js/ 		65 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/select2/4.0.3/js/select2.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fa659dfc6ebd4b8aad80fa304842c879502fefe16e2fcef55976a89605e7af04
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
1626810
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
15671
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:16:11 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03fcb-10468"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=uagqkWxE7EzjdvhC%2BCWaM77K8x59kjo4Ftkla7myLdwJsHwxd1QsxRu9Xdo%2Brz95TKtmMY8P8Tc87q4pXSu2jsWTBENwdALnIyo9N3kCRZdiZ7EvEQIsCxJGK3v2HgRDhmQ06YsR"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c80520d4d5c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
bootstrap.min.js
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/ 		36 KB
11 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.11.207 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
53964478a7c634e8dad34ecc303dd8048d00dce4993906de1bacf67f663486ef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.customerexperienceupdate.com/
Origin
https://www.customerexperienceupdate.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
cdn-edgestorageid
722, 617, 617
age
12997327
cdn-cachedat
2021-04-23 07:45:39
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
timing-allow-origin
*
access-control-allow-origin
*
last-modified
Mon, 25 Jan 2021 22:04:00 GMT
server
cloudflare
cdn-requestpullcode
200
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
application/javascript; charset=utf-8
cdn-cache
HIT
vary
Accept-Encoding
cache-control
public, max-age=31919000
cdn-uid
b1941f61-b576-4f40-80de-5677acb38f74
cdn-requestid
021e31b8a7c45866031e1d6294349df6
cf-ray
691c8051e888435d-FRA
cdn-requestcountrycode
DE
cdn-requestpullsuccess
True
fix-scrolling.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		478 B
822 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/fix-scrolling.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4d3f31e0f451d557bc882f5f2820c03dbd2ae1b0e0c3241e11395366cd94f295

Request headers

:path
/static/20210909.005501/js/fix-scrolling.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:50 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"8d83cd5e0a43e4779277e34fff97ce4e"
x-cache
Hit from cloudfront
content-type
application/javascript
date
Mon, 20 Sep 2021 16:41:25 GMT
accept-ranges
bytes
content-length
478
x-amz-cf-id
H_M_Io4tR3CJOR4zhiRy82AQ-wYttawx5YwCzjg4-S4bEH2ypUeMzQ==
jquery-ui.min.js
code.jquery.com/ui/1.12.1/ 		248 KB
66 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://code.jquery.com/ui/1.12.1/jquery-ui.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
69.16.175.42 , United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
tlb.hwcdn.net
Software
nginx /
Resource Hash
55accff7b642c2d7a402cbe03c1494c0f14a76bc03dee9d47d219562b6a152a5

Request headers

Referer
https://www.customerexperienceupdate.com/
Origin
https://www.customerexperienceupdate.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
gzip
last-modified
Wed, 14 Sep 2016 16:34:16 GMT
server
nginx
etag
W/"57d97c08-3dee4"
vary
Accept-Encoding
x-hw
1632156086.dop211.fr8.t,1632156086.cds224.fr8.hn,1632156086.cds151.fr8.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000, public
accept-ranges
bytes
content-length
67751
jquery.select-to-autocomplete.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/jquery.select-to-autocomplete.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
5e1183d9ce18d7af96500f536eb866166b259540e26690ae9f0c2d2755c836bd

Request headers

:path
/static/20210909.005501/js/jquery.select-to-autocomplete.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"fec99520c59cb2e92191e3e9aa10de3c"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
_eMJoJz2ggEara6tI8GScV4NmiQfqEOd94wXwerYBsDtlHdMVy7gFA==
user-profile.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		10 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/user-profile.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
8d3beeb1cf0ae46c1c46554fab407d115b548993514d5e58bf4a60218ee0bc72

Request headers

:path
/static/20210909.005501/js/user-profile.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
W/"a6d55120f08359c091d24094275a0212"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
x-amz-cf-id
rDBu0R8LOt4p4TQ8bxQOmIu9HRm73cqetTFza8XbDX2hkYEF6JomMw==
login-register.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		16 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/login-register.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
6870e0e21b107e4197b6d5beda526fbab446d6dcbbb8ad3035aa45bf7339265b

Request headers

:path
/static/20210909.005501/js/login-register.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"84a43f114b624db1144e2ee2244953a7"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
7EdmcU-bbqjNsNxLrDrsXN6sbk6s09vfiQ0Jkp3LQ2tqvIS2-GYvLA==
main-menu.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		9 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/main-menu.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
aadc31f8dfe8b0e9e47288a9c3df5fd2e511cdfe055712c13a74d93a8e0e5106

Request headers

:path
/static/20210909.005501/js/main-menu.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"f0da5cbb4439c5361f9292de31ff8238"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
-mfI9o_jaRWSrrtTfx7sOh7SPujJPSZEeFIK5WlCYnU1X-Ru91WpRg==
email-confirmation.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		1 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/email-confirmation.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
e83602278e7c6a460b77efd3173e5efbf21e1fc34f86fd7a9f281e2487653dfe

Request headers

:path
/static/20210909.005501/js/email-confirmation.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:50 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"2501c8a74787bdb7543d96cb32018ebb"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
c1mq_vozY83jW-DSrKrIsv4oYPCOnx0hAqe46qBTtexRiCSCJ3DREA==
imagesloaded.pkgd.min.js
cdnjs.cloudflare.com/ajax/libs/jquery.imagesloaded/4.1.2/ 		5 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jquery.imagesloaded/4.1.2/imagesloaded.pkgd.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
81732e25e1d2e678ec73dd14071f683bf50116c0bb946cdb4fb4c479b869fde0
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
8181823
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
1564
cf-request-id
0abe01cf5d0000975426195000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:47 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ec3-1561"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=1Qyc2mOl8ukSPAW1%2BRHRSBfjTaqolaO0e4MTdnLRMi0v1sYntnjQ8ko3owwVkn4OJ%2FtA6yX%2FxMZMJ5SJ0ztg6RxtnEiH1HvDha52jve8SnrhtSy%2BYoIRFiporLz1zQraKK7FqCF5"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c80520d4f5c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
masonry.pkgd.min.js
cdnjs.cloudflare.com/ajax/libs/masonry/4.2.0/ 		24 KB
7 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/masonry/4.2.0/masonry.pkgd.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
605003a102486058fe8ac757b2c30652b9ac54d6d50df3799bc8cf81537ef66e
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
4645712
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
6608
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:12:09 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ed9-5e12"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=mk3q58F4uN%2F6VLXIPNwoZdKA%2Flu9rNwmVDGaIv5jayEuJ7tgJYdYbzQfTmIcN1HaWTLl75GTRxiL4EC%2FW1IC%2F1u%2BbxhKsfXPPUpA%2BM75qAkRP2%2B79ApjWMYPiM6iqWV45A8WVl66"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c80520d535c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
jeditable.min.js
cdnjs.cloudflare.com/ajax/libs/jeditable.js/1.7.3/ 		8 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jeditable.js/1.7.3/jeditable.min.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.19.94 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b76e0536e5ae607a8453dc2dd7ac8d08779ba93e8f8700113ee2c1106f31fd79
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age
2233149
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400
content-length
1888
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:11:43 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03ebf-1f83"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=MCW1HPzxkNAoJEJyx4Dvbb3N3hT1ePjahh02avpbAib2L7takIdcmm0pzcRiefd0gzgdcnR1mxaEdVuERzQMl7Yx%2B7WDEfDdKkAcjJYCtfSmwlHZ%2FBexlogBzos%2FZss%2BYWAFBzrB"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
691c80520d545c62-FRA
expires
Sat, 10 Sep 2022 16:41:26 GMT
googleanalytics.click.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/googleanalytics.click.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
5dbe65a16d8a4e21e4b52f7e7caae9e112d885cc4b9c6920adaf9c3538da673a

Request headers

:path
/static/20210909.005501/js/googleanalytics.click.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:50 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"7c42005a88328493c6fe332afc20ea51"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
fkpKj1ntQKJVa4k5cmPis0SSCflKEMNJmRrHy1jkTyEyN1rAJ1xXww==
searchtermlogging.click.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		181 B
550 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/searchtermlogging.click.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
b797274a11fdd26b1cc31b5ebc678521aaf9ecfecbb83ea0f7e4a24c2f80ff96

Request headers

:path
/static/20210909.005501/js/searchtermlogging.click.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"ede44a58555796f2d0e067a7d8b36db9"
x-cache
Hit from cloudfront
content-type
application/javascript
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
181
x-amz-cf-id
veGluoLTJYOba3XjYRGv2wdpYFZnoV-RKz9kHGlBmHbYzTBVAy58IQ==
keyword-tool-tips.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		378 B
723 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/keyword-tool-tips.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
536a7cc096018b09e93fa505088c45abba81da344f582263e80bf2b613b3ff72

Request headers

:path
/static/20210909.005501/js/keyword-tool-tips.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"0d2dba82d134ce5d607fff5f90c0bfb4"
x-cache
Hit from cloudfront
content-type
application/javascript
date
Mon, 20 Sep 2021 16:41:25 GMT
accept-ranges
bytes
content-length
378
x-amz-cf-id
gZ-PuV_kYz9ZFDELRKCEr7Iyet9V2DhOfnTQbNzw1dKSUu6AX6P4nQ==
rel-nofollow.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		230 B
575 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/rel-nofollow.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
0cda2618125b99df6ba343e273c7bb9eac631054d62437a4331ea40cf82fff68

Request headers

:path
/static/20210909.005501/js/rel-nofollow.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"bf44e68f462ede8f006ff1fc5c36b705"
x-cache
Hit from cloudfront
content-type
application/javascript
date
Mon, 20 Sep 2021 16:41:25 GMT
accept-ranges
bytes
content-length
230
x-amz-cf-id
jDWDvMFTeqwtOHuHkHrKJBSgsJx-hdRwjpKpouOQwfaB_sGxKqn8iw==
frontpage.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/frontpage.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
b28b4894d84183a151007fae887c3cbcc444a4ffcf7aa948c545dd9eea5771cd

Request headers

:path
/static/20210909.005501/js/frontpage.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:50 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"b66015d1dfb7f1c7431669235b63b887"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
zpkk9pF7AxheAClGyvU5FAbBPg6jFA4Qp-UMuUpjsIKTEw3T9ntGOA==
jquery.cookie.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		840 B
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/jquery.cookie.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
22ff2874acd84fc55fddb73796a627c0ea781885b03d33bf006617ee29c2cdaf

Request headers

:path
/static/20210909.005501/js/jquery.cookie.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:05:50 GMT
server
AmazonS3
x-edge-origin-shield-skipped
0
etag
"0f40f1ee6a8bbf846f5f55c0dbb13504"
x-cache
Hit from cloudfront
content-type
application/javascript
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-length
840
x-amz-cf-id
8mYm9T1sxXAjC0GIQrE6QppTfVgBzhQEo_YtkNd1Rz6b8vRqfOK-Hw==
popup-subscription.js
www.customerexperienceupdate.com/static/20210909.005501/js/ 		1 KB
873 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/js/popup-subscription.js
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
ab69028821a59ebf9aa1a6ed9a566010eb66a1d78e3f46a14c60ad605cc0a9a5

Request headers

:path
/static/20210909.005501/js/popup-subscription.js
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Thu, 09 Sep 2021 01:05:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
W/"f021e83be4c69ec102f233ff0f71513b"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
date
Mon, 20 Sep 2021 16:41:25 GMT
x-amz-cf-id
hG84QBdTvpIGzXpQCYfXMcyWYsJ2v2YMU3_-ncGyzE2ZwHGtviCBUQ==
fontawesome-webfont.woff2
www.customerexperienceupdate.com/static/20210909.005501/fonts/ 		65 KB
65 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://www.customerexperienceupdate.com/static/20210909.005501/fonts/fontawesome-webfont.woff2?v=4.5.0
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/static/20210909.005501/css/font-awesome.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
ff82aeed6b9bb6701696c84d1b223d2e682eb78c89117a438ce6cfea8c498995

Request headers

sec-fetch-mode
cors
origin
https://www.customerexperienceupdate.com
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
sec-fetch-dest
font
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
:path
/static/20210909.005501/fonts/fontawesome-webfont.woff2?v=4.5.0
pragma
no-cache
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/static/20210909.005501/css/font-awesome.css
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.customerexperienceupdate.com/static/20210909.005501/css/font-awesome.css
Origin
https://www.customerexperienceupdate.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:07 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"db812d8a70a4e88e888744c1c9a27e89"
x-cache
RefreshHit from cloudfront
content-type
binary/octet-stream
date
Mon, 20 Sep 2021 16:41:27 GMT
accept-ranges
bytes
content-length
66624
x-amz-cf-id
JA8qkBewqJtz7SCAVgV30hejFmzYMNjKoAeVZaNWj2me3ARgUNxPCQ==
signup-background.jpg
www.customerexperienceupdate.com/images/ 		120 KB
120 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.customerexperienceupdate.com/images/signup-background.jpg
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/static/20210909.005501/css/new-front-page-styles.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.71.71 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
1590d68e811ec888914a654a936bce8f7485031f30826e6edb258149cf25032c

Request headers

:path
/images/signup-background.jpg
pragma
no-cache
cookie
BBCookie-EmailExpectedUser=4347393; JSESSIONID=aaaMYEEILMzur8mptbeWx; AWSALB=mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8; _ga=GA1.2.2141892863.1632156086; _gid=GA1.2.1948932074.1632156086; _gat=1
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.customerexperienceupdate.com
referer
https://www.customerexperienceupdate.com/static/20210909.005501/css/new-front-page-styles.css
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/static/20210909.005501/css/new-front-page-styles.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
null
via
1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
last-modified
Thu, 09 Sep 2021 01:06:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-C1
etag
"a8f598aa42395636b97179c40017330f"
x-cache
Hit from cloudfront
content-type
image/jpeg
date
Mon, 20 Sep 2021 16:41:26 GMT
accept-ranges
bytes
content-length
122718
x-amz-cf-id
4dvCHE_XEFqdKV3d1RScdqoUWty9hbixRSMGAly4OMBlRkf-rUI-GQ==
anchor
www.google.com/recaptcha/api2/ Frame 19DD 		39 KB
20 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.185.100 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s49-in-f4.1e100.net
Software
GSE /
Resource Hash
1d9f9185a85567274b670f7a6abe1d7ecf9f01dbc45872d92d0c177de6f7c63c
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-bJTdXtoQvR1T6yIPBDt55g' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
www.google.com
:scheme
https
:path
/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept-language
de-DE,de;q=0.9
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
iframe
referer
https://www.customerexperienceupdate.com/
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/

Response headers

cross-origin-resource-policy
cross-origin
cross-origin-embedder-policy-report-only
require-corp; report-to="recaptcha"
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/html; charset=utf-8
cache-control
no-cache, no-store, max-age=0, must-revalidate
pragma
no-cache
expires
Mon, 01 Jan 1990 00:00:00 GMT
date
Mon, 20 Sep 2021 16:41:26 GMT
content-security-policy
script-src 'report-sample' 'nonce-bJTdXtoQvR1T6yIPBDt55g' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-encoding
gzip
x-content-type-options
nosniff
x-xss-protection
1; mode=block
content-length
20089
server
GSE
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
truncated
/ 		673 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f852c5ed7ccc03f1c45a7a07880f345b99bcc6080085a7f93907cb5fdf5ef67c

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Content-Type
image/svg+xml
analytics
go.aggregage.com/ 		50 B
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://go.aggregage.com/analytics?conly=true&visitor_id=20575571&visitor_id_sign=288816538aae52cd2949757e87fe0cc3d64df4ea97cf8283852c8be84a7faec06330e54f5015979cd4a0872555c5139573e29a5d&pi_opt_in=&campaign_id=1685&account_id=933753&title=Top%20Customer%20Experience%20Update%20Customer%20Success%20Marketing%20Content%20for%20Week%20of%20Sep%2011%20-%20Sep%2017,%202021&url=https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-&referrer=
Requested by
Host: pi.pardot.com
URL: https://pi.pardot.com/analytics?ver=3&visitor_id=&visitor_id_sign=&pi_opt_in=&campaign_id=1685&account_id=933753&title=Top%20Customer%20Experience%20Update%20Customer%20Success%20Marketing%20Content%20for%20Week%20of%20Sep%2011%20-%20Sep%2017%2C%202021&url=https%3A%2F%2Fwww.customerexperienceupdate.com%2Fedition%2Fweekly-customer-success-marketing-2021-09-11%3Farticle-id%3D20158962%26article-title%3Ddigital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-&referrer=
Protocol
HTTP/1.0
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.174.78.146 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
pi0-lba1-5-ue1.aws.pardot.com
Software
PardotServer /
Resource Hash
dcf430710cdd1359115293f45d5023b2a560aef8a2c1e59d578b8b1e10a216d3

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 20 Sep 2021 16:41:26 GMT
X-Pardot-Route
d5a18e4517a9c8ba62b77de366a4cdb5
X-Pardot-LB
d3d7f55bb0643f40d338b3c1e133d5c5
X-Pardot-Rsp
16/13/25
Vary
User-Agent
P3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml", CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
Cache-Control
no-store, no-cache, must-revalidate
Connection
keep-alive
Content-Type
text/javascript; charset=utf-8
Content-Length
50
Server
PardotServer
Expires
Thu, 19 Nov 1981 08:52:00 GMT
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j93&a=234366733&t=event&_s=2&dl=https%3A%2F%2Fwww.customerexperienceupdate.com%2Fedition%2Fweekly-customer-success-marketing-2021-09-11%3Farticle-id%3D20158962%26article-title%3Ddigital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-&ul=en-us&de=UTF-8&dt=Top%20Customer%20Experience%20Update%20Customer%20Success%20Marketing%20Content%20for%20Week%20of%20Sep%2011%20-%20Sep%2017%2C%202021&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&cs=Newsletter&ec=articleDetails&ea=show&el=http%3A%2F%2Fwww.customerexperienceupdate.com%2Fedition%2Fweekly-customer-success-marketing-2021-09-11%3Fopen-article-id%3D20158962%26article-title%3Ddigital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-%26blog-domain%3Dcomm100.com%26blog-title%3Dcomm100&_u=aEBAAEABAAAAAC~&jid=&gjid=&cid=2141892863.1632156086&tid=UA-55186440-1&_gid=1948932074.1632156086&z=1605698426
Requested by
Host: www.customerexperienceupdate.com
URL: https://www.customerexperienceupdate.com/edition/weekly-customer-success-marketing-2021-09-11?article-id=20158962&article-title=digital-transformation-in-customer-service---why-you-can-t-afford-to-ignore-it--part-1-of-3-
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.185.142 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f14.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.customerexperienceupdate.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

pragma
no-cache
date
Sun, 19 Sep 2021 18:34:12 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
79634
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
styles__ltr.css
www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/ Frame 19DD 		52 KB
25 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/styles__ltr.css
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.185.131 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f3.1e100.net
Software
sffe /
Resource Hash
5fe20047c1cc1be61a786d56c5c02b96453b9c60656d6c8429a1add79017e47f
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 12:47:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
14042
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
25732
x-xss-protection
0
last-modified
Sun, 12 Sep 2021 18:01:17 GMT
server
sffe
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/css
cache-control
public, max-age=31536000
accept-ranges
bytes
cross-origin-opener-policy-report-only
same-origin; report-to="recaptcha"
expires
Tue, 20 Sep 2022 12:47:24 GMT
recaptcha__de.js
www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/ Frame 19DD 		342 KB
134 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/recaptcha__de.js
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.185.131 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f3.1e100.net
Software
sffe /
Resource Hash
b8c490e04a2be43d25df6263307477469d6ef82a318809f800bedda65c4803b0
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.google.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:35:20 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
366
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
136719
x-xss-protection
0
last-modified
Sun, 12 Sep 2021 18:01:17 GMT
server
sffe
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
cross-origin-opener-policy-report-only
same-origin; report-to="recaptcha"
expires
Tue, 20 Sep 2022 16:35:20 GMT
logo_48.png
www.gstatic.com/recaptcha/api2/ Frame 19DD 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.gstatic.com/recaptcha/api2/logo_48.png
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/styles__ltr.css
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.185.131 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s50-in-f3.1e100.net
Software
sffe /
Resource Hash
1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.gstatic.com/recaptcha/releases/tftmXwdbgCvrXiHxr5HGbIaL/styles__ltr.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Fri, 17 Sep 2021 12:20:21 GMT
x-content-type-options
nosniff
age
274865
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2228
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 20:15:00 GMT
server
sffe
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
image/png
cache-control
public, max-age=604800
accept-ranges
bytes
cross-origin-opener-policy-report-only
same-origin; report-to="recaptcha"
expires
Fri, 24 Sep 2021 12:20:21 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 19DD 		15 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.186.131 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s07-in-f3.1e100.net
Software
sffe /
Resource Hash
3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 19:58:13 GMT
x-content-type-options
nosniff
age
592993
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15344
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:32:55 GMT
server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 13 Sep 2022 19:58:13 GMT
KFOlCnqEu92Fr1MmEU9fBBc4.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 19DD 		15 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmEU9fBBc4.woff2
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.186.131 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s07-in-f3.1e100.net
Software
sffe /
Resource Hash
5a8c1e7681318caa29e9f44e8a6e271f6a4067a2703e9916dfd4fe9099241db7
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.google.com/
Origin
https://www.google.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Tue, 14 Sep 2021 01:35:26 GMT
x-content-type-options
nosniff
age
572760
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15552
x-xss-protection
0
last-modified
Mon, 16 Oct 2017 17:33:02 GMT
server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 14 Sep 2022 01:35:26 GMT
webworker.js
www.google.com/recaptcha/api2/ Frame 19DD 		102 B
134 B 		Other
General
Check archive.org
Download Go to
Full URL
https://www.google.com/recaptcha/api2/webworker.js?hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL
Requested by
Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.250.185.100 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s49-in-f4.1e100.net
Software
GSE /
Resource Hash
392ed442867566d8cbd08f7e0d9a379c49177a9c96186ad0d1eba1a316721267
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiTrIUAAAAAL61kKVPKj-65zYEzRGsCfSJv7Yx&co=aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbTo0NDM.&hl=de&v=tftmXwdbgCvrXiHxr5HGbIaL&size=invisible&cb=5cajecvbaud4
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 20 Sep 2021 16:41:26 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
GSE
cross-origin-embedder-policy-report-only
require-corp; report-to="recaptcha"
x-frame-options
SAMEORIGIN
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=300
content-security-policy
frame-ancestors 'self'
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
112
x-xss-protection
1; mode=block
expires
Mon, 20 Sep 2021 16:41:26 GMT

Verdicts & Comments Add Verdict or Comment

124 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| onbeforexrselect boolean| originAgentCluster object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client boolean| shouldValidateEmail string| validateEmailURL string| pageType object| validateParams string| grecaptchav3_sitekey string| grecaptchav2_sitekey string| _trackerUrl function| ga string| piAId string| piCId string| piHostname object| google_tag_data object| gaplugins object| gaGlobal object| gaData function| checkNamespace function| getPardotUrl function| piTracker function| piGetParameter function| piGetCookie function| piSetCookie string| piVersion number| piScriptNum object| piScriptObj object| pi number| c_start string| property function| setNewText string| CountdownImageFolder string| CountdownImageBasename string| CountdownImageExt number| CountdownImagePhysicalWidth number| CountdownImagePhysicalHeight number| CountdownWidth number| CountdownHeight object| CountdownLabels number| CountdownInterval number| CountdownFadeInMS object| jbeeb function| Countdown object| recaptcha function| $ function| jQuery function| Waypoint string| _determinate string| _indeterminate string| _update string| _type string| _click string| _touch string| _add string| _remove string| _callback string| _label string| _cursor boolean| _mobile function| storeCountry function| initUIElements object| gdprCountries function| initializeSelectInputFields object| aggregage function| snakeToCamel function| showStateField string| recaptchaForgotVersion object| widgetId1 function| beforeSubmitJsonForm function| resetViewPort function| processJsonForm function| disableForm boolean| mobileMenuOpened number| lastScrollTop boolean| fixedNavbarIsShown boolean| navbarScrollingMode undefined| oldHrWidth undefined| oldmarginLeft undefined| oldmarginRight undefined| oldpaddingLeft undefined| oldpaddingRight object| menuItem undefined| sticky object| mainContainer number| mainContainerHeight object| mainContentDiv number| mainContentDivHeight function| getValidationElement function| processConfirmatioNEvent function| validationCall function| obtainRecaptcha boolean| secondClick boolean| userLoggedIn boolean| isSignedInViaTwitter boolean| isSignedInViaLinkedIn boolean| showSubscribe number| windowWidth string| loginUrl function| EvEmitter function| imagesLoaded function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Masonry function| layoutMasonry function| shiftParallaxImages string| articleScoreModifierUrl object| closure_lm_416302 boolean| aysUnloadSet function| initializeKeywordButtons function| showLoginFormFunction function| showCompleteRegistrationFormFunction boolean| switchingDialogs number| modalWindowCounter function| showPopUpSignUpForm string| waypointContextKey function| piResponse

13 Cookies

Domain/Path Name / Value
www.customerexperienceupdate.com/ Name: BBCookie-EmailExpectedUser
Value: 4347393
www.customerexperienceupdate.com/ Name: JSESSIONID
Value: aaaMYEEILMzur8mptbeWx
www.customerexperienceupdate.com/ Name: AWSALB
Value: mDN6j7RIXOs+Z3IFdPqfz0gjcUSSW25xq+nIsimtnoeVrpu0x/JaFd+g71zUIF2ZVTP9bqePnLVpLl9E6wvIm3c78H6E+vVuh3F0gVTgeePgnUXp30KmIt7MN9b8
.customerexperienceupdate.com/ Name: _ga
Value: GA1.2.2141892863.1632156086
.customerexperienceupdate.com/ Name: _gid
Value: GA1.2.1948932074.1632156086
.customerexperienceupdate.com/ Name: _gat
Value: 1
.pardot.com/ Name: visitor_id932753
Value: 20575571
.pardot.com/ Name: visitor_id932753-hash
Value: 288816538aae52cd2949757e87fe0cc3d64df4ea97cf8283852c8be84a7faec06330e54f5015979cd4a0872555c5139573e29a5d
pi.pardot.com/ Name: lpv932753
Value: aHR0cHM6Ly93d3cuY3VzdG9tZXJleHBlcmllbmNldXBkYXRlLmNvbS9lZGl0aW9uL3dlZWtseS1jdXN0b21lci1zdWNjZXNzLW1hcmtldGluZy0yMDIxLTA5LTExP2FydGljbGUtaWQ9MjAxNTg5NjImYXJ0aWNsZS10aXRsZT1kaWdpdGFsLXRyYW5zZm9ybWF0aW9uLWluLWN1c3RvbWVyLXNlcnZpY2UtLS13aHkteW91LWNhbi10LWFmZm9yZC10by1pZ25vcmUtaXQtLXBhcnQtMS1vZi0zLQ%3D%3D
www.customerexperienceupdate.com/ Name: visitor_id932753
Value: 20575571
www.customerexperienceupdate.com/ Name: visitor_id932753-hash
Value: 288816538aae52cd2949757e87fe0cc3d64df4ea97cf8283852c8be84a7faec06330e54f5015979cd4a0872555c5139573e29a5d
go.aggregage.com/ Name: visitor_id932753
Value: 20575571
go.aggregage.com/ Name: visitor_id932753-hash
Value: 288816538aae52cd2949757e87fe0cc3d64df4ea97cf8283852c8be84a7faec06330e54f5015979cd4a0872555c5139573e29a5d

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
cdnjs.cloudflare.com
code.jquery.com
customerexperienceupdate.com
fonts.gstatic.com
go.aggregage.com
maxcdn.bootstrapcdn.com
pi.pardot.com
www.customerexperienceupdate.com
www.google-analytics.com
www.google.com
www.gstatic.com
104.16.19.94
104.18.11.207
13.224.193.126
142.250.185.100
142.250.185.131
142.250.185.142
142.250.185.74
142.250.186.131
35.174.78.146
65.9.71.71
69.16.175.42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