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    * * Digital Self-Service
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    * CXi - CX Cloud Software Overview Find out more CXi - CX Cloud Software
      Overview

 * Solutions
    * * Business Goal
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    * * Where to Start
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    * Contact Center Solutions Overview Find out more Contact Center Solutions
      Overview

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    * Contact Center Services Overview Find out more Contact Center Services
      Overview

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    * Resource Library Find out more Resource Library

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MAKE
EXPERIENCES
FLOW

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cloud CX leader


CONNECT.
ANTICIPATE.
DELIGHT.

Be the fluent conversation that makes customers feel valued and understood.
Experience the digital future with CXone.


Reports, events, insights & moreDiscover our latest news

LATEST NEWS

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NICE RECOGNIZED AS A TOP PROVIDER FOR CONVERSATIONAL AI APPLICATIONS AND
CHATBOTS BY METRIGY.

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FORRESTER RESEARCH NAMES NICE A LEADER IN WORKFORCE OPTIMIZATION (WFO)

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REPORT


NICE EARNED RECOGNITION AS A TOP PROVIDER FOR CUSTOMER SELF-SERVICE KNOWLEDGE
BASES

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NICE CXONE POSITIONED AS A LEADER SEVEN YEARS IN A ROW IN 2021 GARTNER MAGIC
QUADRANT™ FOR CONTACT CENTER AS A SERVICE

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CXONE


WHEN IT COMES TO CX — ALMOST IS NOT GOOD ENOUGH.

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Press Release


NICE INTRODUCES THE NEXT LEAP IN CX CREATING FRICTIONLESS EXPERIENCES BEYOND THE
CONTACT CENTER WITH CUSTOMER EXPERIENCE INTERACTIONS CXI

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NICE REPORTS 19% GROWTH IN TOTAL REVENUE FOR THE FOURTH QUARTER AND 17% GROWTH
FOR THE FULL YEAR 2021

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NICE things people say.
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 * ECSI delivers big results for higher education
   Navigating complicated financial issues for colleges, universities and
   students, ECSI’s approach has to be agile and changing with the times and the
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   Watch video
 * Wine country gift baskets prioritize customer service
   With a mission to build and sell the best value gift baskets in the world,
   Wine Country Gift Baskets aims to provide world class customer service.
   Watch video
 * NICE things our customers say about us
   With access to the most innovative technology available in customer service
   industry, these organizations realized that their contact centers are the
   lifeblood of the business.
   Watch video
 * ECSI delivers big results for higher education
   Navigating complicated financial issues for colleges, universities and
   students, ECSI’s approach has to be agile and changing with the times and the
   expectations of its customers. CTA text: Watch Video
   Watch video
 * Wine country gift baskets prioritize customer service
   With a mission to build and sell the best value gift baskets in the world,
   Wine Country Gift Baskets aims to provide world class customer service.
   Watch video
 * NICE things our customers say about us
   With access to the most innovative technology available in customer service
   industry, these organizations realized that their contact centers are the
   lifeblood of the business.
   Watch video
 * ECSI delivers big results for higher education
   Navigating complicated financial issues for colleges, universities and
   students, ECSI’s approach has to be agile and changing with the times and the
   expectations of its customers. CTA text: Watch Video
   Watch video
 * Wine country gift baskets prioritize customer service
   With a mission to build and sell the best value gift baskets in the world,
   Wine Country Gift Baskets aims to provide world class customer service.
   Watch video
 * NICE things our customers say about us
   With access to the most innovative technology available in customer service
   industry, these organizations realized that their contact centers are the
   lifeblood of the business.
   Watch video

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or a phone call – and build longer lasting relationships with CXone – the most
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KEEP CONVERSATIONS FLOWING

Deliver seamless self-service and agent-assisted experiences with the help of
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Contact center services

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What makes CXone the #1 customer experience platform?
(Spoiler: A lot.)



ENTERPRISE

THINKING BIG?

Transform your contact centers into world-class customer experience centers and
form longer-lasting relationships.

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SMB

THINKING SIMPLE?

Surprise and delight your customers with seamless, efficient, and friendly
conversations while keeping your costs under control.

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Also of Interest
 * Contact Center Glossary
 * Contact center software solutions for Enterprise
 * The digital customer experience is changing....

Company
 * About Us
 * Careers
 * Global Leadership
 * Media Center
 * Investors
 * Awards
 * Global Office Locations
 * Contact Us
 * NICE Public Safety
 * NICE Actimize

Partners
 * NICE Partners Overview
 * Developer Partners (DEVone)
 * CXone Partner Portal
 * Extra NICE Portal
 * NICE User Group

Customer Support
 * Customer Support Overview
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 * NICE Customer Support

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