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ARTICLESHOW TO START ARCHIVING FOR SOCIAL MEDIA



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 1. Professional Archive

USER GUIDE FOR SOCIAL MEDIA END USERS

SEP 21, 2023•KNOWLEDGE


INFORMATION

Title
How To Start Archiving For Social Media
URL Name
Social-Media-Opt-in
Objective
This user guide will explain provide an overview of the Social Media end user
authorization process.
Applies To
 * Professional Archive > Social Media
   * Facebook
   * LinkedIn
   * Twitter
   * Instagram

Steps


ENABLED USERS FOR SOCIAL MEDIA ARCHIVING WILL RECEIVE AN AUTHORIZATION EMAIL TO
COMPLETE THE AUTHORIZATION PROCESS FOR ARCHIVING. 

This email sometimes gets sent to Spam or Junk folders, and the Subject line
will read "Activation Required: Smarsh Social Media Archiving."
 * Note: These automated emails for Social Media Activation come from the
   address "no_reply@smarsh.com"   Please ensure this email address is not set
   to go to your spam or junk folder and is not being blocked by any mailbox or
   server level filters. 

The Following articles can be provided to your End Users to walkthrough the
Social Media authorization process to archiving after receiving the authorize
email. 

 * How To Opt-In For Facebook Archiving As An End User
 * How To Opt-In For Instagram Archiving As An End User
 * How To Opt-In for LinkedIn Archiving As an End User
 * How To Opt-In for Twitter Archiving As An End User

Additional Information
Note: Smarsh will NOT post on any user's behalf. The opt-in process may ask
end-users to approve "post on behalf" permissions to enable social media
archiving.
For more information, see: Do I have to give all permissions requested to be
able to archive Facebook?
 * Video: Social Connections End User Process
 * Can I change Social Media User in Connections? 


Note: If you have questions regarding the Social Media authorization steps and
process, please reach out to your Company Administrator. 
 
Article Total View Count
19,548
Professional ArchiveContent Archiving

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