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Text Content

AI Service Desk AI Customer Service
Book Demo Your AI ROI
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 * Platform
   * Conversational AI
   * Conversational Automation
   * Ticket AI
   * Next-Gen ITSM
   * Universal Bot
   * Omnichannel Experience
   * AI Workflows
   * Analytics and Dashboard
   * Security and Compliance
   * Integrations
 * Solutions
   * IT
   * HR
   * Sales & Marketing
   * Customer Service
   * Call Centers
 * Industries
   * Education
   * Federal, State and Government
   * Financial Services and Banking
   * Healthcare and Hospitals
   * Hi-Technology
   * Hospitality, Travel and Transportation
   * Insurance
   * Media & Entertainment
   * Pharma and Bio-tech
   * Retail & eCommerce
   * Telecom & Utilities
 * Customers
   * 8×8
   * Autodesk
   * Carta
   * Chegg
   * Dartmouth
   * Dave
   * Grant Thornton
   * McAfee
   * NJ Transit
   * Reputation
   * Snowflake
   * Zoom (IT)
   * Zoom (CS)
   * National Healthcare Provider
   * Global Hi-Tech Company
   * Military Branch
   * Case Studies
 * Resources
   * Blog
   * Analyst Reports
   * Case Studies
   * Data Sheets
   * E-Books
   * One Pagers
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   * White Papers
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   * Product Videos
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   * Thought Leadership Hub
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   * Partners
   * Events
   * In the Media
   * Press Releases
   * Careers
   * Contact Us

GARTNER

Aisera has been recognized by


GARTNER® 2022


HYPE CYCLE™ FOR ITSM

Read the Report



MAIN


AUTOMATE THE MUNDANE,
ELEVATE THE HUMANE


SUPERCHARGE YOUR EMPLOYEE & CUSTOMER EXPERIENCE
WITH AI & AUTOMATION

Virtual Demo Series



FORRESTER


AISERA NAMED A LEADER


IN THE FORRESTER WAVE™ CHATBOTS FOR IT OPERATIONS, Q4 2022

Read the Report
Request a Demo



DELOITTE FAST500


2022 DELOITTE TECHNOLOGY
FAST 500 AWARD WINNER


AISERA RANKS TOP 20 AMONG THE FASTEST-GROWING
COMPANIES IN NORTH AMERICA

Learn More



GARTNER

Aisera has been recognized by


GARTNER® 2022


HYPE CYCLE™ FOR ITSM

Read the Report



MAIN


AUTOMATE THE MUNDANE,
ELEVATE THE HUMANE


SUPERCHARGE YOUR EMPLOYEE & CUSTOMER EXPERIENCE
WITH AI & AUTOMATION

Virtual Demo Series



FORRESTER


AISERA NAMED A LEADER


IN THE FORRESTER WAVE™ CHATBOTS FOR IT OPERATIONS, Q4 2022

Read the Report
Request a Demo



DELOITTE FAST500


2022 DELOITTE TECHNOLOGY
FAST 500 AWARD WINNER


AISERA RANKS TOP 20 AMONG THE FASTEST-GROWING
COMPANIES IN NORTH AMERICA

Learn More

























WHAT OUR CUSTOMERS SAY


THROUGH AISERA’S 24×7 VIRTUAL
AGENT ZOOM IMPROVED EMPLOYEE
SATISFACTION BY 80% AND REDUCED
SUPPORT COSTS BY $1 MILLION.


GARY CHAN


HEAD OF CORPORATE IT

Read Case Study








OUR SELF-SERVICE RATE IS OVER
70%, WELL ABOVE THE INDUSTRY
AVERAGE OF 20 TO 30%, HELPING US
ACHIEVE OVER $1M IN COST SAVINGS.


DAVID DEMARCO

SVP Business Technology

Read Case Study








WHAT IMPRESSED US WAS AISERA’S
UNSUPERVISED LEARNING CAPABILITIES,
IT ALSO HAD THE BEST INTENT
RECOGNITION ENTITY WE COULD FIND.

Bjorn Jonsson

Technical Program Manager

Read Case Study








84% OF CHEGG'S REQUESTS HANDLED
BY SHELLY WERE RESOLVED TO OUR
SATISFACTION AND LED TO 50%
INCREASE IN AGENT PRODUCTIVITY.

Brian McGuiness

VP of IT Operations

Read Case Study









INDUSTRY TRENDS & INSIGHTS

 * Video
   
   
   UNDERSTANDING CHATGPT WITH MUDDU SUDHAKAR, CEO, AISERA
   
   WATCH NOW
 * Video
   
   
   MUDDU SUDHAKAR, CEO, AISERA | AWS RE:INVENT 2022
   
   WATCH NOW
 * Video
   
   
   HOW AI CAN HELP ORGANIZATIONS SCALE CUSTOMER SERVICE OPERATIONS
   
   WATCH NOW
 * Video
   
   
   MUDDU SUDHAKAR, CEO, AISERA AT VMWARE EXPLORE 2022
   
   WATCH NOW

Visit Thought Leadership Hub





OUR LATEST ASSETS

 * Video
   
   
   UNDERSTANDING CHATGPT WITH MUDDU SUDHAKAR, CEO, AISERA
   
   WATCH NOW
 * Video
   
   
   MUDDU SUDHAKAR, CEO, AISERA | AWS RE:INVENT 2022
   
   WATCH NOW
 * Video
   
   
   HOW AI CAN HELP ORGANIZATIONS SCALE CUSTOMER SERVICE OPERATIONS
   
   WATCH NOW
 * Video
   
   
   MUDDU SUDHAKAR, CEO, AISERA AT VMWARE EXPLORE 2022
   
   WATCH NOW

Visit Thought Leadership Hub





AUTOMATE YOUR ENTERPRISE WITHOUT COMPROMISE.

When it comes to your business challenges, we believe in simple solutions that
deliver greater auto-resolutions for both customers and employees.








AUTOMATE YOUR ENTERPRISE WITHOUT COMPROMISE.

When it comes to your business challenges, we believe in simple solutions that
deliver greater auto-resolutions for both customers and employees.








UNLEASH THE POWER OF AI & AUTOMATION







UNLEASH THE POWER OF AI & AUTOMATION






EMPLOYEE EXPERIENCE

Enhance Satisfaction, Increase Productivity, and Improve Retention
Learn More

CUSTOMER EXPERIENCE

Superior CX with immediate self-service automation & case deflection
Learn More

OPS EXPERIENCE

Automate root cause analysis for major incidents, and prevent service outages
Learn More






EMPLOYEE EXPERIENCE

Enhance Satisfaction, Increase Productivity, and Improve Retention
Learn More



CUSTOMER EXPERIENCE

Superior CX with immediate self-service automation & case deflection
Learn More



OPS EXPERIENCE

Automate root cause analysis for major incidents, and prevent service outages
Learn More








HOW AISERA WORKS

Aisera becomes your automation nerve center, learning from every touchpoint. On
day one, it plugs right into your existing systems of record across the
multichannel (ticketing, knowledge bases, monitoring, identity management, and
more) to proactively auto-resolve incoming inquiries, requests, and issues.







HOW AISERA WORKS

Aisera becomes your automation nerve center, learning from every touchpoint. On
day one, it plugs right into your existing systems of record across the
multichannel (ticketing, knowledge bases, monitoring, identity management, and
more) to proactively auto-resolve incoming inquiries, requests, and issues.







RECOGNIZED BY INDUSTRY LEADERS

Aisera has garnered accolades from industry analysts, media publications,
business influencers, and partner organizations as a leader in AI.
















Gain exceptional user experience & reduce support cost.
Request a Demo
 * Products
   * AI Service Desk
   * AI Customer Service
   * AI Support Intelligence
   * AI Customer Intelligence
   * AI Contact Center
   * AIOps
   * See Aisera in Action
   * Product Demos
   * Product Tours
   * AI ROI Calculator
   * AI Service Desk
   * AI Customer Service
 * Platform
   * Conversational AI
   * Conversational Automation
   * Ticket AI
   * Next-Gen AI ITSM
   * Universal Bot
   * Omnichannel Experience
   * AI Workflows
   * Analytics and Dashboard
   * Security and Compliance
   * Integrations
 * Industries
   * Education
   * Federal, State, and Government
   * Financial Services and Banking
   * Healthcare and Hospitals
   * Hi-Technology
   * Hospitality, Travel and Transportation
   * Insurance
   * Media and Entertainment
   * Pharma and Bio-tech
   * Retail and eCommerce
   * Telecom and Utilities
 * Resources
   * Blog
   * Analyst Reports
   * Case Studies
   * Data Sheets
   * E-Books
   * One Pagers
   * Product Overviews
   * Solution Briefs
   * White Papers
   * Videos
   * Webinars
 * Company
   * Partners
   * Events
   * News Coverage
   * Press Releases
   * Careers
   * Contact Us
   * Trust
   * Security and Compliance
   * Trust Center
   * System Status


FOLLOW US




CERTIFICATIONS



© Copyright 2022 Aisera | All rights reserved


Aisera Ranks Top 20 on the 2022 Deloitte’s Technology Fast 500™




×
 * Report
   The Forrester Wave Cycle™ - Chatbots For IT Operations, Q4 2022 | Analyst
   Report

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