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supportbdtcare.melius-group.co.uk Open in urlscan Pro
18.194.245.175  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://supportbdtcare.melius-group.co.uk/
Effective URL: http://supportbdtcare.melius-group.co.uk/support/home
Submission: On August 27 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 2 countries across 8 domains to perform 43 HTTP transactions. The main IP is 18.194.245.175, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is supportbdtcare.melius-group.co.uk.
This is the only time supportbdtcare.melius-group.co.uk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 18.194.245.175 16509 (AMAZON-02)
3 143.204.98.62 16509 (AMAZON-02)
8 13.224.96.23 16509 (AMAZON-02)
4 143.204.98.113 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.224.96.14 16509 (AMAZON-02)
1 52.58.72.37 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
10 18.194.204.101 16509 (AMAZON-02)
8 143.204.98.114 16509 (AMAZON-02)
1 143.204.98.88 16509 (AMAZON-02)
43 12
5    18.194.245.175 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-194-245-175.eu-central-1.compute.amazonaws.com
supportbdtcare.melius-group.co.uk
3    143.204.98.62 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-62.fra50.r.cloudfront.net
assets4.freshservice.com
8    13.224.96.23 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-96-23.zrh50.r.cloudfront.net
assets5.freshservice.com
assets1.freshservice.com
assets8.freshservice.com
4    143.204.98.113 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-113.fra50.r.cloudfront.net
assets7.freshservice.com
assets6.freshservice.com
1    2a00:1450:4001:811::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    13.224.96.14 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-96-14.zrh50.r.cloudfront.net
fe-perf-assets.freshworks.com
1    52.58.72.37 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-58-72-37.eu-central-1.compute.amazonaws.com
melius-group8.myfreshworks.com
2    2a00:1450:4001:82f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
10    18.194.204.101 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-194-204-101.eu-central-1.compute.amazonaws.com
wchat.eu.freshchat.com
8    143.204.98.114 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-114.fra50.r.cloudfront.net
assetscdn-wchat.eu.freshchat.com
1    143.204.98.88 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-98-88.fra50.r.cloudfront.net
rts-static-prod.freshworksapi.com
Domain Requested by
10 wchat.eu.freshchat.com supportbdtcare.melius-group.co.uk
wchat.eu.freshchat.com
assetscdn-wchat.eu.freshchat.com
8 assetscdn-wchat.eu.freshchat.com wchat.eu.freshchat.com
assetscdn-wchat.eu.freshchat.com
5 supportbdtcare.melius-group.co.uk 2 redirects supportbdtcare.melius-group.co.uk
4 assets5.freshservice.com supportbdtcare.melius-group.co.uk
3 assets1.freshservice.com supportbdtcare.melius-group.co.uk
assets5.freshservice.com
3 assets7.freshservice.com supportbdtcare.melius-group.co.uk
3 assets4.freshservice.com supportbdtcare.melius-group.co.uk
2 fonts.gstatic.com fonts.googleapis.com
1 rts-static-prod.freshworksapi.com assetscdn-wchat.eu.freshchat.com
1 assets8.freshservice.com supportbdtcare.melius-group.co.uk
1 melius-group8.myfreshworks.com supportbdtcare.melius-group.co.uk
1 assets6.freshservice.com supportbdtcare.melius-group.co.uk
1 fe-perf-assets.freshworks.com supportbdtcare.melius-group.co.uk
1 fonts.googleapis.com supportbdtcare.melius-group.co.uk
43 14

This site contains links to these domains. Also see Links.

Domain
www.freshservice.com
support.freshservice.com
freshservice.com
Subject Issuer Validity Valid
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-08-16 -
2021-11-08		 3 months crt.sh
*.freshworks.com
Amazon		 2020-10-12 -
2021-11-11		 a year crt.sh
*.myfreshworks.com
Amazon		 2021-04-07 -
2022-05-06		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-07-26 -
2021-10-18		 3 months crt.sh
*.freshchat.com
Amazon		 2021-03-17 -
2022-04-15		 a year crt.sh
freshworksapi.com
Amazon		 2021-01-19 -
2022-02-16		 a year crt.sh

This page contains 2 frames:

Primary Page: http://supportbdtcare.melius-group.co.uk/support/home
Frame ID: FCB75AA5F8F58A7401E2382EB0B6E68D
Requests: 27 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/?token=789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27&referrer=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw==
Frame ID: ACA8B4E2BDE40626804552EA4962DA7E
Requests: 16 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : B D T Care

Page URL History Show full URLs

  1. https://supportbdtcare.melius-group.co.uk/ HTTP 302
    http://supportbdtcare.melius-group.co.uk/ HTTP 302
    http://supportbdtcare.melius-group.co.uk/support/home Page URL

Page Statistics

43
Requests

91 %
HTTPS

18 %
IPv6

8
Domains

14
Subdomains

12
IPs

2
Countries

1283 kB
Transfer

5606 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://supportbdtcare.melius-group.co.uk/ HTTP 302
    http://supportbdtcare.melius-group.co.uk/ HTTP 302
    http://supportbdtcare.melius-group.co.uk/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

43 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set home
supportbdtcare.melius-group.co.uk/support/
Redirect Chain
  • https://supportbdtcare.melius-group.co.uk/
  • http://supportbdtcare.melius-group.co.uk/
  • http://supportbdtcare.melius-group.co.uk/support/home
41 KB
16 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://supportbdtcare.melius-group.co.uk/support/home
Protocol
HTTP/1.1
Server
18.194.245.175 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-245-175.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
a4bcb5d0b3d3083a68bf50a5d396db6c76e1cec80aaf9c3f328ece9e82f5dab4
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
supportbdtcare.melius-group.co.uk
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Fri, 27 Aug 2021 12:57:38 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
Cache-Control
no-store, max-age=0
X-Ratelimit-Limit
1800
X-Ratelimit-Reset
270821135738
Referrer-Policy
strict-origin-when-cross-origin
X-Ratelimit-Remaining
1799
X-Xss-Protection
1; mode=block
X-Request-Id
20a193be-bef0-9779-82a5-6a1fd4fced72
Etag
W/"284cfa598fa6d26b6782d2d11ab89716"
X-Frame-Options
SAMEORIGIN
X-Runtime
0.066920
X-Content-Type-Options
nosniff
Set-Cookie
_itildesk_session=bEl6dElIa2xmYm56TzBvMlZpeWtBbEZKdFZFTnFIUkpoaGFHWWQ1ZU53Znd1c0ZUS2dtWHRNR0pBWUNTcktvZHNpK01BSktnQjZHOHRxait0OUVLSitIdkMxVVFFc3NJOXIwRXVJU3VOd0J2Y1N4MjYrYXErVktPTDFHcHowQVc4OWpxZWtsUXc2QXlGZFFUY2VZYmc4QVVPR1JaUjFkTjBwOC8xSHFGazcrUlVRYWJ3enlYaVo2aUlJdDNPaEFaLS1wRkI2dHpVL1o1VmUzeUhNV1QrOXNnPT0%3D--7902b28c73a3f1f533d41242523de08081858656; path=/; HttpOnly
Content-Encoding
gzip
X-Envoy-Upstream-Service-Time
70
X-Trace-Id
00-7266440c76dcad89d99d2f920f785526-d43574b6fd127bf0-01
Server
fwe

Redirect headers

Date
Fri, 27 Aug 2021 12:57:38 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
302 Found
Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Referrer-Policy
strict-origin-when-cross-origin
Pragma
no-cache
X-Xss-Protection
1; mode=block
X-Request-Id
70beb61a-b331-4eb4-8d50-7fcdb2be2220
Location
http://supportbdtcare.melius-group.co.uk/support/home
X-Runtime
0.010402
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Expires
Fri, 01 Jan 1990 00:00:00 GMT
X-Envoy-Upstream-Service-Time
14
X-Trace-Id
00-b44a22215b383d10a57ff21a240e5782-79cc35d5a5deb786-00
Server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets4.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: supportbdtcare.melius-group.co.uk
URL: http://supportbdtcare.melius-group.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.62 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-62.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
http://supportbdtcare.melius-group.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Sat, 10 Jul 2021 18:50:39 GMT
content-encoding
gzip
age
4126020
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 9ab847fabb8c9edbd39cff57c2a2f4c0.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
m0c-ObBfFWFkpnbbQNUOWsOU6cQExFwcK1FMpSXXeTaLS4N3PSnBxg==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
assets5.freshservice.com/assets/cdn/i18n/ 		44 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/i18n/en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
Requested by
Host: supportbdtcare.melius-group.co.uk
URL: http://supportbdtcare.melius-group.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.96.23 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-96-23.zrh50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3

Request headers

Referer
http://supportbdtcare.melius-group.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 29 Jul 2021 00:45:09 GMT
content-encoding
gzip
age
2549550
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12229
last-modified
Thu, 22 Jul 2021 11:00:37 GMT
server
AmazonS3
etag
"d5dc10352ff5c7668b86153f71441b86"
x-amz-version-id
da8DXxmwwb6rUWZJp7iEdSRVpPhVEi2G
via
1.1 4ee178becf6bd81a5ce90c64ae0621b5.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
ZRH50-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
IzniBjn6Nw3LVTNJuj2JajCXKCAEJIvncA5p7ukVJxBzBg8Hbe279g==
expires
Fri, 22 Jul 2022 17:00:36 GMT
Cookie set theme.css
supportbdtcare.melius-group.co.uk/support_v2/ 		490 KB
79 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://supportbdtcare.melius-group.co.uk/support_v2/theme.css?v=FS461630068972
Requested by
Host: supportbdtcare.melius-group.co.uk
URL: http://supportbdtcare.melius-group.co.uk/support/home
Protocol
HTTP/1.1
Server
18.194.245.175 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-245-175.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
72cf06758f0fb3a2d1f262277aa0ac99fdc3a75ce0dc2362bb6680597d2a5d65
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
supportbdtcare.melius-group.co.uk
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://supportbdtcare.melius-group.co.uk/support/home
Cookie
_itildesk_session=bEl6dElIa2xmYm56TzBvMlZpeWtBbEZKdFZFTnFIUkpoaGFHWWQ1ZU53Znd1c0ZUS2dtWHRNR0pBWUNTcktvZHNpK01BSktnQjZHOHRxait0OUVLSitIdkMxVVFFc3NJOXIwRXVJU3VOd0J2Y1N4MjYrYXErVktPTDFHcHowQVc4OWpxZWtsUXc2QXlGZFFUY2VZYmc4QVVPR1JaUjFkTjBwOC8xSHFGazcrUlVRYWJ3enlYaVo2aUlJdDNPaEFaLS1wRkI2dHpVL1o1VmUzeUhNV1QrOXNnPT0%3D--7902b28c73a3f1f533d41242523de08081858656
Connection
keep-alive
Cache-Control
no-cache
Referer
http://supportbdtcare.melius-group.co.uk/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Fri, 27 Aug 2021 12:57:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
3339
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
c7f52590-0f7d-939d-9c72-a3ddac537549
X-Trace-Id
00-a1fa52cf0d925f6aaff328800bd4ce6a-fd80a26a5be7845c-01
X-Runtime
3.335426
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Etag
W/"fddb5ba3dc4ca5b055310930820888c7"
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=5184000, public
Set-Cookie
_x_m=x_c; path=/ _x_w=7001; path=/ _itildesk_session=cUVXYlh6QU1kZUc1NjVKSEpsRFdWb0Nuc1RKMHppdG1xVnhlY1RxRnk2U3AwdjAzb2JOamlEWWZETmZ4MURRV3BWMUxpcjdPN0JBb0tpNUJoeGpnVVVOK3pnQVlZTEhYMHlPVWcyZTdpNnR2SU1IWWlwNmxFMnpZTHlNUGVuZ0ZjMGsvWURIK2t0Sjltb0lkUk1veVB1Sy93OWVZdUVpcDRMRXNKeW5nSXhtSFZHWTNubitvUnRXWE9SVmxzdTR4LS1ZZkY5cE9Xa3NGd0JtZ2ZKK2k4RktnPT0%3D--08fd899f9399a86034380693bcfca98e3c30869a; path=/; HttpOnly
csat-response-32f7ba5cb1498ea4bea46c48d8097655b54dd67acc5902b8e4402985f04b809c.css
assets7.freshservice.com/assets/cdn/ 		24 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets7.freshservice.com/assets/cdn/csat-response-32f7ba5cb1498ea4bea46c48d8097655b54dd67acc5902b8e4402985f04b809c.css
Requested by
Host: supportbdtcare.melius-group.co.uk
URL: http://supportbdtcare.melius-group.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.113 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-113.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
32f7ba5cb1498ea4bea46c48d8097655b54dd67acc5902b8e4402985f04b809c

Request headers

Referer
http://supportbdtcare.melius-group.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Wed, 25 Aug 2021 14:08:40 GMT
content-encoding
gzip
age
168539
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4854
last-modified
Wed, 25 Aug 2021 05:37:31 GMT
server
AmazonS3
etag
"3c1fb2efa1fe731b61668377380c007f"
x-amz-version-id
Ebf2KSyrOYwJrFijF21xBNT6aUDIGCAE
via
1.1 d627b75d0c1aedd3691390ac8498d3b0.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
AzQSLgv_oxvQVWZs4qo2qfMXHWiBSGwxj9AoQMvQrGcUdpJtvf786g==
expires
Thu, 25 Aug 2022 11:37:30 GMT
css2
fonts.googleapis.com/ 		6 KB
777 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: supportbdtcare.melius-group.co.uk
URL: http://supportbdtcare.melius-group.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d58a30fcfbffc91a5f721e1fdca35bf56a59d26ddc9a809e6f8b1c031fc65c57
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://supportbdtcare.melius-group.co.uk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 27 Aug 2021 11:33:18 GMT
server
ESF
date
Fri, 27 Aug 2021 12:57:38 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
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assetscdn-wchat.eu.freshchat.com/static/assets/ Frame ACA8 		2 MB
379 KB 		Script
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https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
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Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/widget/?token=789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27&referrer=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw==
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TLS 1.3, , AES_128_GCM
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143.204.98.114 , United States, ASN16509 (AMAZON-02, US),
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fc_web_widget-23a87733221912efb6446fbb878cca49.js
assetscdn-wchat.eu.freshchat.com/static/assets/ Frame ACA8 		1 MB
159 KB 		Script
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https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-23a87733221912efb6446fbb878cca49.js
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Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/widget/?token=789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27&referrer=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw==
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x-amz-server-side-encryption
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expires
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rts-min.js
rts-static-prod.freshworksapi.com/euc/ Frame ACA8 		80 KB
25 KB 		Script
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https://rts-static-prod.freshworksapi.com/euc/rts-min.js
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Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-23a87733221912efb6446fbb878cca49.js
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https://wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/config?domain=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw
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URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
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4 KB 		XHR
General
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https://assetscdn-wchat.eu.freshchat.com/static/assets/translations/en-us-28821ce664b923581d789fe132fdfa67.js
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Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
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date
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content-encoding
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fs-icons_db9017235f84eecfa2cafef72d487865-1181e40b8546834a9805fdf81df2f865.woff2
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https://assetscdn-wchat.eu.freshchat.com/static/assets/fonts/fs-icons_db9017235f84eecfa2cafef72d487865-1181e40b8546834a9805fdf81df2f865.woff2
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co-browsing.js
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10 KB 		Script
General
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Full URL
https://wchat.eu.freshchat.com/js/co-browsing.js
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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User-Agent
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1 KB 		XHR
General
Check archive.org
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Full URL
https://wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/user
Requested by
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URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
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5 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://assetscdn-wchat.eu.freshchat.com/static/assets/audio/notif.mp3
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/widget/?token=789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27&referrer=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw==
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cb.css
wchat.eu.freshchat.com/css/ 		1 KB
1 KB 		Stylesheet
General
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Full URL
https://wchat.eu.freshchat.com/css/cb.css?t=1630069062452
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/co-browsing.js
Protocol
HTTP/1.1
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Response headers

Date
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server
fwe
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Sat, 27 Aug 2022 12:57:42 GMT
widget_info_v2
wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/ Frame ACA8 		5 KB
2 KB 		XHR
General
Check archive.org
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Full URL
https://wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/widget_info_v2?locales=en,en-US,en-US&platform=web
Requested by
Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-204-101.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
d5166372b56755addf5a2973c31df6adecc4a73a8c435ca563f132ef8645de86
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json
Referer
https://wchat.eu.freshchat.com/widget/?token=789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27&referrer=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw==
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Fri, 27 Aug 2021 12:57:42 GMT
content-encoding
gzip
x-ratelimit-total
2000
Transfer-Encoding
chunked
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
29
x-status
MISS
Connection
keep-alive
x-xss-protection
1; mode=block
x-request-id
252e3be8-c627-4901-90c4-11807b049420
x-trace-id
00-9aae8f8a9df6dd3a33af80c0b51914e6-97afdd95827b2bf4-00
served-by
7286
server
fwe
x-ratelimit-remaining
1997
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
true
cache-control
no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
7286
x-ratelimit-limit
2000
access-control-allow-credentials
true
Content-Type
application/json;charset=UTF-8
category
wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/faq/ Frame ACA8 		237 B
1 KB 		XHR
General
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Full URL
https://wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/faq/category?platform=web&locales=en%2Cen-US%2Cen-US&since=&lastLocaleId=
Requested by
Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-204-101.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
f6962688027d0430e13ee8021835a8022b8860eac64c70bf427905bd38384df5
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json
Referer
https://wchat.eu.freshchat.com/widget/?token=789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27&referrer=aHR0cDovL3N1cHBvcnRiZHRjYXJlLm1lbGl1cy1ncm91cC5jby51aw==
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Fri, 27 Aug 2021 12:57:42 GMT
content-encoding
gzip
x-ratelimit-total
2000
Transfer-Encoding
chunked
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
12
Connection
keep-alive
x-xss-protection
1; mode=block
x-request-id
e53967eb-89ae-4a2f-8860-15b32337144f
x-trace-id
00-367c008221d1227dd8cc25eabf24e723-7344093e33982e54-00
served-by
9894
server
fwe
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining
1996
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
true
cache-control
no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
9894
x-ratelimit-limit
2000
access-control-allow-credentials
true
Content-Type
application/json;charset=UTF-8
activity
wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/user/5e533e41-1630-49d0-8b29-d7b058dad2e4/ Frame ACA8 		17 B
1 KB 		XHR
General
Check archive.org
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Full URL
https://wchat.eu.freshchat.com/app/services/app/webchat/789eb53a-e84e-4dd1-ae5d-c8d1a4ccba27/user/5e533e41-1630-49d0-8b29-d7b058dad2e4/activity
Requested by
Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-10e8cba1ef65188b49fd089d5581f322.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-204-101.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
f1ea07a1e51a389c8de07120ae5c2e432e9dd8f4fbd6f92489f185b0523a3fd4
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://wchat.eu.freshchat.com/home/119610
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Fri, 27 Aug 2021 12:57:42 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-ratelimit-total
2000
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
8
Connection
keep-alive
Content-Length
17
x-xss-protection
1; mode=block
x-request-id
ba5b27ed-fa05-4e10-8737-b9c4ecabe828
x-trace-id
00-e427bf708013d5941baa1f84bce02885-24964d1c207feebb-00
served-by
6516
server
fwe
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
x-ratelimit-remaining
1995
x-fw-ratelimiting-managed
true
cache-control
no-cache,no-store,no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-server
6516
x-ratelimit-limit
2000
access-control-allow-credentials
true
Content-Type
application/json;charset=UTF-8
freshchat-line-cd452acf4efb05843ef7575e5a9de756.svg
assetscdn-wchat.eu.freshchat.com/static/assets/images/ Frame ACA8 		663 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assetscdn-wchat.eu.freshchat.com/static/assets/images/freshchat-line-cd452acf4efb05843ef7575e5a9de756.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.98.114 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-98-114.fra50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2b82601133216ec29983087a0532e9b0af553f7f4a8b3b00ff9d7ffcc1142542

Request headers

Referer
https://wchat.eu.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Fri, 27 Aug 2021 12:53:29 GMT
via
1.1 bee9d99ac2913ec4167e166e6bdb691e.cloudfront.net (CloudFront)
last-modified
Thu, 19 Aug 2021 13:26:35 GMT
server
AmazonS3
age
254
etag
"cd452acf4efb05843ef7575e5a9de756"
x-cache
Hit from cloudfront
content-type
image/svg+xml
cache-control
max-age=31536000, no-transform, public
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
content-length
663
x-amz-cf-id
vvA5TOq7nKnNYP-Gso6V6SMCSTM3mhogi6knLuQ8zg7JGz7lEX8Aeg==
expires
Thu, 25 Aug 2022 08:51:00 GMT
ffa84768-e2f0-499d-9e60-9db0216da76b
https://wchat.eu.freshchat.com/ Frame ACA8 		150 B
0 		Other
General
Check archive.org
Download Go to
Full URL
blob:https://wchat.eu.freshchat.com/ffa84768-e2f0-499d-9e60-9db0216da76b
Protocol
BLOB
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f9ad5dbf44764c275ac6c76067b0a3a388cb1a8a20e4e5d2e71d942f032e0c5b

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Content-Length
150

Verdicts & Comments Add Verdict or Comment

218 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS object| fcWidget object| fc_cobrowse object| _fc_cbtemplate

3 Cookies

Domain/Path Name / Value
supportbdtcare.melius-group.co.uk/ Name: _itildesk_session
Value: cUVXYlh6QU1kZUc1NjVKSEpsRFdWb0Nuc1RKMHppdG1xVnhlY1RxRnk2U3AwdjAzb2JOamlEWWZETmZ4MURRV3BWMUxpcjdPN0JBb0tpNUJoeGpnVVVOK3pnQVlZTEhYMHlPVWcyZTdpNnR2SU1IWWlwNmxFMnpZTHlNUGVuZ0ZjMGsvWURIK2t0Sjltb0lkUk1veVB1Sy93OWVZdUVpcDRMRXNKeW5nSXhtSFZHWTNubitvUnRXWE9SVmxzdTR4LS1ZZkY5cE9Xa3NGd0JtZ2ZKK2k4RktnPT0%3D--08fd899f9399a86034380693bcfca98e3c30869a
supportbdtcare.melius-group.co.uk/ Name: _x_w
Value: 7001
supportbdtcare.melius-group.co.uk/ Name: _x_m
Value: x_c

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assetscdn-wchat.eu.freshchat.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
melius-group8.myfreshworks.com
rts-static-prod.freshworksapi.com
supportbdtcare.melius-group.co.uk
wchat.eu.freshchat.com
13.224.96.14
13.224.96.23
143.204.98.113
143.204.98.114
143.204.98.62
143.204.98.88
18.194.204.101
18.194.245.175
2a00:1450:4001:811::200a
2a00:1450:4001:82f::2003
52.58.72.37
02a00e3ef645e0351f654665d42b03388e6a73e0ab4f853c8904faecf322b229
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04b648dd296371775c1de5c80a76448f4764f941eb3bf2c03fcbb7084904d92f
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b
07559136d9014014b59ea5f529d7cbfaa4f0b779dcf5a4eda5e5d44229cad6e3
0eaeadb58e6995ba85eccb6198aaef77eeb1d4b66699e4e1f3fc10eb6adfcdb9
11c4c480111e11322cd9730f9938b047b81b08459d218e4f2e102cf011920748
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1e4fea2f0c75cf0310c7d80d3bcb3c6d884107eeea602109dd0d3386b480331e
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479cfe30323366acc7d37e0e35c7a69198d952e7b998f87ec2b1ee5cf6dbf044
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4be3d12b44eedb30ac46e3fece3fbdf523e78d9d34dc9a137299d19cba45cfae
4c699c763680db4221468c22d27bd952b645914fbc80c8aee08d528070405048
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fb2e2ff6f3b54ad71c9794422d1bec1bb788283b7897be35da7ae32fc02425a0