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Submitted URL: http://www.jjshouse.com/
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Submission: On January 09 via api from US — Scanned from DE
Effective URL: https://www.jjshouse.com/
Submission: On January 09 via api from US — Scanned from DE
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Please Note: Due to high demand, production time on all items will increase in a couple of weeks. x For New Friends: Up To 50% OFF + 2000 Points * Search Results Recent Search Hot Searched Holiday Dresses Name Necklaces Wedding Dresses Wedding Flowers Plus Size Bridesmaid Dresses Wraps Men's Accessories Simple Wedding Dress Trumpet/Mermaid Wedding Dresses Rings Little White Dresses Wedding Guest Dresses * 0 Your wishlist is empty. * Sign In Register Order Status Return & Tariff issues * 0 Your Shopping Cart is empty. Internal error occurred. Try At Home Program highly recommended! To be cost-saving and time-efficient, you can enjoy trying on the same dresses at home for each $ 10-$ 15 with free shipping & return service. SUBTOTAL: VIEW MY BAG Checkout VAT Included * Country/Region Romania RO Bulgaria Hungary Serbia, Republic of Australia Austria Belgium Brazil Bulgaria Canada Chile Colombia Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Greenland Guernsey Hong Kong, China Hungary Iceland Ireland Israel Italy Japan Jersey Jordan Latvia Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco Netherlands New Zealand Norway Peru Poland Portugal Puerto Rico Qatar Romania Saudi Arabia Serbia, Republic of Singapore Slovakia (Slovak Republic) Slovenia South Africa Spain Spain, Baleares Spain, Ceuta Spain, Las Palmas Spain, Melilla Spain, Santa Cruz de Tenerife Sweden Switzerland Taiwan, China Thailand United Arab Emirates United Kingdom United States Currency US DOLLAR Language ENGLISH OK New Wedding Bridesmaid Dresses Wedding Dresses Wedding Guest Dresses Mother of the Bride Dresses Girls' Dresses Junior Bridesmaid Dresses Special Occasion Prom Dresses Evening Dresses Cocktail Dresses Valentine's Day Dresses Party Dresses Little Black Dresses Little White Dresses Homecoming Dresses Accessories Jackets & Wraps Headpieces Wedding Veils Wedding Jewelry Wedding Flowers Handbags Shoes Wedding Shoes Dance Shoes Women's Shoes Gifts Wedding Gifts Wedding Favors Daily Fashion Fashion Dresses 2024 Spring Dresses HOT Winter Dresses Sequin Dresses Maxi Dresses Midi Dresses Prom Prom Dresses Prom Dresses 2024 All Prom Dresses New Arrivals Under US$ 118 Plus Size Prom Guide Shop by Trends A-Line Ball Gown Sheath/Column Trumpet/Mermaid Satin Sequins Tulle Shop by Color Black Burgundy Dark Navy Dark Green Red Royal Blue Peacock As Picture Matching Accessories Women's Shoes Clutches Lingerie Party Jewelry Name Necklaces Rings Garment Bag Fabric Swatch Wedding Guest Wedding Guest Dresses Wedding Guest Dresses 2024 All Wedding Guest Dresses New Arrivals Plus Size Mother of the Bride Dresses Casual Dresses Evening Dresses Cocktail Dresses Flower Girl Dresses Wedding Party 2024 Shop by Style Beach Black Tie Semi-Formal Floral Spring Winter Maxi Dresses Midi Dresses Shop by Color Dark Navy Burgundy Stormy Black Pink Blue Green Purple Matching Accessories Shoes Jewelry Bags Lingerie Flower Girl Accessories Garment Bag Bridesmaid Bridesmaid Dresses Bridesmaid Dresses 2024 All Bridesmaid Dresses New Arrivals Under US$ 94 Plus Size Maternity Bridesmaid Dresses Fabric Swatch Style Gallery Wedding Party 2024 Junior Bridesmaid Dresses Flower Girl Dresses Shop by Style Spring Winter Long Short Satin Shop by Color Pink Blue Green Purple Red Matching Accessories All Accessories Jewelry Bridesmaid Shoes Garment Bag Wraps Headpieces Wedding Flowers Sashes & Belts Robes Bracelets Fabric Swatch Lingerie Men's Accessories Bridesmaid Gifts Mom Mother of the Bride Dresses All Mother of the Bride Dresses New Arrivals Under US$ 130 Plus Size Winter Mother of the Bride Dresses Jumpsuits & Separates Sequined Dresses Style Gallery Wedding Party 2024 Shop by Color Dark Navy Stormy Navy Blue Black Dusty Rose Slate Blue Dark Green Champagne Shop by Style Formal Dresses A-Line Sleeve Styles With Jackets & Wraps Chiffon Dresses Lace Dresses Shop by Length Long Short Tea-Length Ankle-length Matching Accessories All Accessories Wraps Shoes Jewelry Garment Bag Clutches Hats Wedding Flowers Headpieces Bracelets Rings Lingerie Bride Wedding Dresses Wedding Dresses 2024 All Wedding Dresses New Arrivals Under US$ 119 Plus Size Real Wedding Shop by Occasion Rehearsal Dinner Bachelorette Bridal Shower Engagement Dresses Reception Honeymoon Shop by Style Beach Simple Short Ball-Gown Trumpet/Mermaid Little White Dresses Boho Elegant Vintage White Maternity Friendly Jumpsuits Colored Wedding Dresses Shop By Season Winter Spring Summer Fall Wedding Accessories All Accessories Something-Blue Accessories Wedding Veils Wedding Shoes Wedding Jewelry Garment Bag Warps Headpieces Sashes & Belts Wedding Flowers Robes Petticoats Rings Bracelets Lingerie Men's Accessories Wedding Gifts Special Occasion Special Occasion Dresses Special Occasion Dresses 2024 All Special Occasion Dresses New Arrivals Under US$ 118 Prom Dresses Wedding Guest Dresses Valentine's Day Dresses Mother of the Bride Dresses Party Dresses Sequin Dresses Little Black Dresses Little White Dresses Homecoming Dresses Formal Evening Dresses All Formal & Evening New Arrivals Plus Size Under US$ 118 Long Elegant Sequined Dresses Sleeve Styles Black Style Gallery Cocktail Party Dresses All Cocktail Dresses New Arrivals Plus Size Under US$ 118 Black Dark Navy Sexy Print and Floral Dresses Style Gallery Prom Dresses All Prom Dresses Prom Dresses 2024 New Arrivals Plus Size Under US$ 118 Graduation Dresses Ball Gown A-Line Tiered Prom After Prom Modest Prom Dresses Style Gallery Prom Guide Matching Accessories Evening Accessories & Shoes Cocktail Accessories & Shoes Prom Accessories & Shoes Homecoming Accessories & Shoes Garment Bag Fabric Swatch Girls Girls' Dresses All Girls' Dresses Junior Bridesmaid Dresses Flower Girl Dresses First Communion Dresses Girls' Party Dresses Pageant Dresses Wedding Party 2024 Flower Girl Dresses All Flower Girl Dresses New Arrivals Ivory White Pink Style Gallery Junior Bridesmaid Dresses All Junior Bridesmaid Dresses New Arrivals Floor-Length Knee-Length Satin Style Gallery Matching Accessories Flower Girls' Accessories & Shoes Junior Bridesmaid Accessories & Shoes Garment Bag Fabric Swatch Dresses Daily Dresses Best Sellers Dresses 2024 Under US$ 46 Matching Accessories Shop by Occasion Valentine's Day Dresses Wedding Guest Dresses Formal Dresses Vacation Dresses Casual Dresses Party Dresses Honeymoon Dresses Work Dresses Shop by Style Maxi Dresses Midi Dresses Mini Dresses Sundresses Satin Dresses Lace Dresses Bodycon Dresses Long Sleeves Short Sleeves Shop by Trends Spring Dresses HOT Winter Dresses Little Black Dresses Little White Dresses Sequin Dresses Velvet Dresses Print and Floral Dresses Sexy Dresses Elegant Dresses Summer Dresses Fall Dresses Shop by Color Black Dresses White Dresses Blue Dresses Red Dresses Pink Dresses Green Dresses Yellow Dresses Accessories & Shoes Accessories All Accessories New Arrivals Wraps & Shawls Wedding Veils Headpieces Lingerie Hats Wedding Flowers Clutches Robes Sashes & Belts Petticoats Garment Bag Fabric Swatch Flower Girl Accessories Something-Blue Accessories Jewelry Wedding & Party Jewelry Name Necklaces Bracelets Rings Personalized Jewelry Shoes Wedding Shoes Dance Shoes Pumps Boots Sandals Girl's Shoes Men's Shoes Shoe Accessories Men's Clothing Suits Shirts T-Shirts Vests Pants Men's Accessories Gifts Wedding Gifts Wedding Favors Sale Offers All Sale 15% OFF + 2000 Points - Refer A Friend Up to 50% Off - Clearance Sale Buy 4 Get 20% Off - Gifts for Loved Ones 10% Student Discount Inspiration Inspiration Angel Dress Delight Falling for Forever Sun-Kissed Love Stories Prom Girl's Fairytale JJ's House Community Real Stories of JJ's Girl Real mom's stories Style Gallery -------------------------------------------------------------------------------- Online help Orders 1. How do I place an order? To place your order, simply follow the steps as shown below: 1. Go to the item page. 2. Choose your preferred color and size (if applicable). 3. Click "Add to Cart" 4. Review that everything is correct and click "Checkout". 5. Go to the checkout page. 6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now. 7. Fill out all shipping and payment information. 8. Click "Place Order" You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully. If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible." Read Article Read Article 2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long? All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Read Article Read Article 3. How can I track my order status? 1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount. 2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps: 1). Go to Sign In My Account at the right top of our website. 2). Click "order status" 3). Enter your Order Number and Email Address to see your order details. Read Article Read Article 4. When will I receive my order? Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you. Estimated Receiving Time = Processing Time + Shipping Time Before placing an order, you can check the specific processing time on Each Product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes 3-6 days for the shipment. The standard shipping takes 5-8 days. The super save shipping (only for orders of accessories valued less than $50) takes 15-30 days for the shipment. The sooner you place an order, the sooner we start preparing your item(s). If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. Read Article Read Article Product 1. What is the best way to choose my size? Please kindly refer to our Size Chart to choose the correct size. If your measurements align with our size chart, I suggest you choose standard size. If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you. Read Article Read Article 2. Will my item be exactly the same color as what is shown on your website? Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person. Read Article Read Article 3. Could we get color swatches to see what the colors look like in reality? Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches. Read Article Read Article 4. How can I make sure all of my dresses are the same color? Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color. After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party. Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly. Read Article Read Article 5. Can I change the design of a dress? Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information. Read Article Read Article Payment 1. What methods of payment do you accept? You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us. Please see below the payment methods we accept: *Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout. Read Article Read Article 2. How can I pay with Wire Transfer? To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page). After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us. Read Article Read Article 3. How can I change payment methods? If you have an unpaid order and want to use a different payment method, it's easy: 1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner. 2. Click on the unpaid order you want to complete payment on. 3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay. Read Article Read Article Delivery 1. Where/What countries do you ship to? We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely. If your shipping destination is not available at checkout, please just Contact Us. Read Article Read Article 2. What shipping methods do you offer? Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods. Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected. You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost. Read Article Read Article 3. What if I need to change my shipping address? Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible. While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery. Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped. For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days." Read Article Read Article 4. How much does shipping cost? The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system. Read Article Read Article Returns 1. What is your return policy? JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return. Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide. FOR ALL RETURNS: JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time. FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy). Please note: * The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item. * Original shipping fee & return shipping fee will not be refunded. * As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention. FOR ALL CUSTOM SIZE DRESSES: At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you! A few things to remember about custom dresses: Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering. We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy! FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS: All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges. FOR ALL SAMPLE SALE ITEMS: All Sample Sale items are final sale. No returns, no refunds, no exchages. EXCHANGE POLICY We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period. HOW TO RETURN 1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification. 2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form. 3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request. 4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank). Please note: * We reserve the right to refuse the return if received in an unacceptable condition. * We cannot process any products that are returned without our prior knowledge. * We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information. CANCELLATION POLICY All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below: • Unpaid orders are automatically cancelled after 5 days. • Cancel order within 24 hours of payment for a full refund. • Cancel order 24–72 hours after payment: 80% refund + shipping fee. • Cancel order 72-120 hours after payment: 50% refund + shipping fee. • Cancel order > 120 hours after payment: Refund of shipping fee only. • Once your order is shipped, it cannot be cancelled. Read Article Read Article 2. What is your return/exchange process? You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter. Read Article Read Article 3. Can I return a standard-size dress? Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached). Read Article Read Article My Account 1. How I can change my email address? We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours. If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you. Please click here to register your new account. Read Article Read Article 2. What should I do if I forget my password? If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password. We recommend checking your junk and spam folder if you're having trouble finding it. Read Article Read Article About JJ's House 1. Do you have a store? We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed. We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try. Read Article Read Article 2. Why choose JJ's House? JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors. Read Article Read Article Can't find what you're looking for? Please don't hesitate to Chat now * * * * * FEATURED TRENDS AT JJ'S HOUSE BRIDE BRIDESMAID MOM WEDDING GUEST GIRLS PARTY EVENING COCKTAIL SHOP PARTY DRESSES SHOP WEDDING PARTY SHOP WEDDING GUEST SHOP OCCASIONWEAR PROMOTIONS & ACTIVITIES AccessoriesSHOP NOW ShoesSHOP NOW YOUR PERFECT DRESS, SHOES & ACCESSORIES FOR PROM, WEDDINGS, AND OTHER SPECIAL EVENTS. 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