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Children‘s Hospital of Eastern Ontario Foundation
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PRIVACY POLICY


1.THE FOUNDATION

The CHEO Foundation (the “Foundation”) raises, manages and disburses funds to
support CHEO (the “Hospital”). The Foundation raises funds by soliciting
donations, receiving planned gifts, bequests and grants, and by organizing
special events and lotteries. Funds raised by the Foundation are used to: fund
research, purchase new equipment, enhance the peadiatric nature of the hospital,
train staff, and assist families in crisis.


2. COMMITMENT TO PRIVACY OF PERSONAL INFORMATION

The Foundation is committed to protecting the privacy of our donors and
prospective donors. This Personal Information Protection Policy (the “Policy”)
is designed to be compliant with applicable legislation, as well as established
guidelines for charitable organizations, including the Foundation’s Donor Bill
of Rights, Ethical and Financial Accountability Code which are available on the
Foundation’s website or by contacting the CHEO Foundation’s Privacy Officer.

This policy may be updated from time to time with updates approved by the Board
of Directors of the Foundation to reflect developments in our practices, new
technology or in the law. Updates will be made available in the same ways as the
Policy.


3. PERSONAL INFORMATION

Personal information is any information that can be used to distinguish,
identify or contact a specific individual. This information can include an
individual’s opinions or beliefs, as well as facts about or related to the
individual. Business contact information and certain publicly available
information, such as names, addresses and telethon numbers published in public
telephone directories are not considered personal information.


4. ACCOUNTABILITY

The Foundation is responsible for all personal information under its custody or
control, including information which it may transfer to a third party for
processing. The Privacy Officer may delegate day-to-day responsibilities for
administration of this Policy to other employees but the Privacy Officer remains
accountable for the Foundation’s handlings of personal information. The Privacy
Officer may be contacted at:

CHEO Foundation

415 Smyth Road

Ottawa, ON K1H 8M8

Tel: (613) 737-2780 or 1 (800) 561-5638

Email: privacyofficer@cheofoundation.com

The Foundation is responsible for personal information sent to third parties for
processing on behalf of the Foundation or to service providers who provide
services to the Foundation. The Foundation requires any such third parties to
use the personal information only for the purposes for which it is provided to
them and to protect the security of the personal information in accordance with
privacy laws.


5. PURPOSES FOR COLLECTING, USING AND DISCLOSING PERSONAL INFORMATION

The Foundation collects and uses personal information of donors only for the
following purposes:

 * To process donations and issue tax receipts;
 * To keep donors informed about the activities of the Hospital and the
   Foundation;
 * To ask individuals and organizations for their support for the Foundation’s
   mission to improve children’s health;
 * To process orders for promotional products, lottery tickets and special
   fundraising events and to provide the purchased products and services;
 * To send an acknowledgement to the designated recipient of an in memoriam or
   in-honour gift; and
 * For internal analysis to assist the Foundation with planning for future
   fundraising activities.

When contacting donors, the Foundation respects their expressed preferences
concerning matters such as method and frequency of solicitations and public
recognition of donations.

Individuals collecting personal information on behalf of the Foundation will be
able to identify the purpose for which the information is being collected. If
information is to be used for a purpose not previously identified, the
Foundation will identify this purpose prior to use and provide individuals with
an opportunity to opt out of this activity.


6. CONSENT

Except as otherwise permitted or required by law, the Foundation collects, uses
and discloses personal information only with the consent of the individual.

In obtaining consent, the Foundation will advise the individual orally or in
writing of the purposes for the collection, use or the disclosure of personal
information. When making a donation, individuals will be asked to consent to the
use of their personal information for the purposes set out in this Policy. The
Foundation will seek consent either at the time the information is collected or
after the collection but before the information is used.

An individual may withdraw consent to use his or her personal information for
any purposes at any time by contacting the Foundation at the address set out
above. The Foundation will explain the consequences of withdrawing consent.
Please allow us a reasonable time to process any requests to withdraw consent.


7. CONSENT TO THE COLLECTION OF INFORMATION FROM THE WEBSITE

Donations to the Foundation may be made via the website. Also, individuals may
sign up for services or order goods over the website. Any personal information
provided by an individual over the website will be treated in accordance with
this Policy. Credit card information is processed via a secure encrypted Secure
Sockets Layer (SSL) session.

In addition, the website uses cookies, small amounts of data that are
transferred to a user’s browser. Cookies are used to customize the site to an
individual’s interests or retain personal information, such as a password for
the next visit. A user can set his or her browser not to accept cookies and
still access the website. The website also collects non-personal information
which is used for the system’s administration purposes and to update the
website.


8.   ACCURACY

The Foundation seeks to ensure that the personal information it uses is accurate
and up-to-date. Please assist us by advising us of any inaccuracies you notice
and we will make the appropriate corrections.


9. LIMITED DISCLOSURE AND RETENTION OF PERSONAL INFORMATION

The Foundation limits the collection of personal information to that which is
necessary for the purposes for which it is collected.

The Foundation does not sell, barter, rent or lease donor lists.

Only employees, authorizes volunteers and agents with a need to know for
Foundation business purposes or whose duties reasonably so require are granted
access to personal information.

The Foundation retains personal information only as long as necessary for the
specified purposes. Subject to other legal requirements to retain information,
the Foundation retains a donor’s personal information only as long as the
relationship between the individual is being maintained and cultivated.


10. SAFEGUARD

The Foundation protects personal information against such risks as loss of
theft, unauthorized access, disclosure, copying, modification and destruction by
using appropriate security measures. The Foundation is committed to protecting
the information regardless of the format in which it is held.

The Foundation’s employees, authorized volunteers and agents with access to
personal information are required to respect the confidentiality or that
information by signing a Confidentiality Agreement, participating in privacy
training and implementing methods of protection that include:

 1. Physical measures such as locked filing cabinets and restricted access to
    offices;
 2. Organizational measures such as limiting access to a “need to know” basis;
 3. Technological measures such as passwords, encryption and audits.


11. ACCESS

Upon request, the Foundation will inform an individual of the existence, use and
disclosure of his or her personal information. Requests may be made by
contacting the Privacy Officer. On receiving a request, the Foundation may
require sufficient information to confirm an individuals’ identity before
releasing personal information. Upon receiving a request, the Foundation will
disclose:

 * Whether or not it holds personal information about the individual;
 * The source of the information; and
 * An account of third parties to whom the information has been disclosed.

The Foundation will also allow the individual to view the information or receive
copies of it. There may be some circumstances where the Foundation cannot
provide access to all the information requested. This includes information about
third parties and information that cannot be disclosed for legal or security
reasons. The Foundation will explain its inability to provide access to the
information in those circumstances.

Subject to applicable legislation, the Foundation will endeavor to provide this
information within 30 days of receipt of a request. The Foundation may seek to
extend this time period as permitted by law.

The Foundation will correct or amend any personal information that is shown to
be inaccurate or incomplete.


12. QUESTIONS AND COMPLAINTS

For more information about the Foundation’s information handling practices, or
to make a complaint, please contact the Privacy Officer at the CHEO Foundation.

The Foundation will investigate all complaints and take appropriate action of
the result of the investigation.


ABOUT US

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UPCOMING CHEO EVENTS

There are so many different events that happen in support of CHEO and for that
we are most grateful. Please check out our special events calendar so you can
join us and help make a difference. Feel free to become involved as a volunteer
or organize your own event.

May 01


CN CYCLE FOR CHEO

Join us at CN Cycle for CHEO on Sunday, May 1, 2022, at the Canadian War Museum.
This live event is the first time we…


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MISSION STATEMENT: To further the physical, mental and social well-being of
children and their families in eastern Ontario and western Quebec by raising,
managing and dispersing funds.



1-800-561-5638 613-737-2780
info@cheofoundation.com
415 Smyth Rd Ottawa, ON K1H 8M8
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All content © 2022 by the CHEO Foundation | Charitable Registration Number:
11885 2474 RR0001