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Submitted URL: http://quiq.com/
Effective URL: https://quiq.com/
Submission: On September 13 via api from US — Scanned from DE
Effective URL: https://quiq.com/
Submission: On September 13 via api from US — Scanned from DE
Form analysis 6 forms found in the DOM
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Powered by Cookiebot * Consent * Details * [#IABV2SETTINGS#] * About THIS WEBSITE USES COOKIES We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Consent Selection Necessary Preferences Statistics Marketing Manage Settings Necessary 10 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Cookiebot 1 Learn more about this provider CookieConsentStores the user's cookie consent state for the current domain Expiry: 1 yearType: HTTP Google 1 Learn more about this provider test_cookieUsed to check if the user's browser supports cookies. Expiry: 1 dayType: HTTP LinkedIn 2 Learn more about this provider li_gcStores the user's cookie consent state for the current domain Expiry: 180 daysType: HTTP bscookieThis cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. Expiry: 1 yearType: HTTP Marketo 1 Learn more about this provider BIGipServer#Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: SessionType: HTTP Vimeo 1 Learn more about this provider vuidCollects data on the user's visits to the website, such as which pages have been read. Expiry: 2 yearsType: HTTP YouTube 1 Learn more about this provider CONSENTUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. Expiry: 2 yearsType: HTTP app-ab25.marketo.com g2crowd.com vimeo.com 3 __cf_bm [x3]This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: 1 dayType: HTTP Preferences 1 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. LinkedIn 1 Learn more about this provider lidcRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 1 dayType: HTTP Statistics 14 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Google 3 Learn more about this provider _gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 2 yearsType: HTTP _ga_#Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Expiry: 2 yearsType: HTTP tdRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: SessionType: Pixel Hotjar 8 Learn more about this provider _hjRecordingLastActivitySets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Expiry: SessionType: HTML hjActiveViewportIdsThis cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience. Expiry: PersistentType: HTML hjViewportIdSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Expiry: SessionType: HTML _hjAbsoluteSessionInProgressThis cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. Expiry: 1 dayType: HTTP _hjFirstSeenThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. Expiry: 1 dayType: HTTP _hjIncludedInSessionSample_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 1 dayType: HTTP _hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 1 dayType: HTTP _hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 1 yearType: HTTP LinkedIn 2 Learn more about this provider AnalyticsSyncHistoryUsed in connection with data-synchronization with third-party analysis service. Expiry: 30 daysType: HTTP ln_orRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: 1 dayType: HTTP cdn.leadmanagerfx.com 1 _gd#Pending Expiry: SessionType: HTTP Marketing 34 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Meta Platforms, Inc. 1 Learn more about this provider _fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 monthsType: HTTP G2Crowd 1 Learn more about this provider _session_idStores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites. Expiry: 14 daysType: HTTP Google 5 Learn more about this provider IDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Expiry: 1 yearType: HTTP pagead/landingCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: SessionType: Pixel ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Expiry: SessionType: Pixel pagead/1p-user-list/#Pending Expiry: SessionType: Pixel _gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. Expiry: 3 monthsType: HTTP Hotjar 1 Learn more about this provider _hjRecordingEnabledThis cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. Expiry: SessionType: HTML LinkedIn 3 Learn more about this provider bcookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 1 yearType: HTTP li_sugrCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Expiry: 3 monthsType: HTTP UserMatchHistoryEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. Expiry: 30 daysType: HTTP Marketo 1 Learn more about this provider _mkto_trkContains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. Expiry: 2 yearsType: HTTP YouTube 19 Learn more about this provider LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded content. Expiry: SessionType: HTTP LogsDatabaseV2:V#||LogsRequestsStorePending Expiry: PersistentType: IDB nextIdUsed to track user’s interaction with embedded content. Expiry: SessionType: HTTP remote_sidNecessary for the implementation and functionality of YouTube video-content on the website. Expiry: SessionType: HTTP requestsUsed to track user’s interaction with embedded content. Expiry: SessionType: HTTP TESTCOOKIESENABLEDUsed to track user’s interaction with embedded content. Expiry: 1 dayType: HTTP VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with integrated YouTube videos. Expiry: 180 daysType: HTTP VISITOR_PRIVACY_METADATAPending Expiry: 180 daysType: HTTP YSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: SessionType: HTTP yt.innertube::nextIdRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: PersistentType: HTML ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML YtIdbMeta#databasesUsed to track user’s interaction with embedded content. Expiry: PersistentType: IDB yt-remote-cast-availableStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-cast-installedStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-connected-devicesStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML yt-remote-device-idStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML yt-remote-fast-check-periodStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-session-appStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-session-nameStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML quiq.com 3 afl_wc_utm_cookie_expiryRegisters user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. Expiry: 3 monthsType: HTTP afl_wc_utm_sess_landingCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. Expiry: 3 monthsType: HTTP afl_wc_utm_sess_visitCollects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. Expiry: 3 monthsType: HTTP Unclassified 13 Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. agent.marketingcloudfx.com 4 __fxPending Expiry: PersistentType: HTML __fxPending Expiry: 10 yearsType: HTTP fx_uuidPending Expiry: SessionType: HTTP km_#Pending Expiry: SessionType: HTTP cdn.leadmanagerfx.com 2 fx_infoPending Expiry: 7 daysType: HTTP fx_referrerPending Expiry: 7 daysType: HTTP quiq.com 2 afl_wc_utm_mainPending Expiry: 3 monthsType: HTTP wpEmojiSettingsSupportsPending Expiry: SessionType: HTML static.quiq-cdn.com 5 quiq-admin-mode-enabled_centricientPending Expiry: PersistentType: HTML quiq-conversation-starter-current-contact-point_centricient_default-pagePending Expiry: PersistentType: HTML quiq-eventStream-centricient_3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML quiq-lastActive-centricient_3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML quiq-visitedActions-centricient_3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#] List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#] Cookie declaration last updated on 12.09.23 by Cookiebot [#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_LABEL_PURPOSES#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Deny Manage Preferences Customize Allow all Powered by Cookiebot by Usercentrics Skip to content Try the first LLM-powered AI Assistant built for LOOP Insurance. Go to LOOP’s site→ * Why Quiq? * Conversational AI Platform * Resources * Request a Demo Why Quiq? * Breakthrough Technology * LLM-Powered Conversational AI NEW Dive into the AI that powers solutions for your business. * Agent-Facing AI Tools NEW Learn about AI features that supercharge your agents. * Customer-Facing AI Assistants NEW Discover how AI Assistants can transform your CX. * Next-Generation Contact Center Transform your contact center from a business cost to a business driver. * Best-in-Class Solutions * Conversational Care Get an overview of how Quiq solves common customer service issues. * Conversational Commerce See how you can use Quiq to increase revenue. * Customer Success Obsession * Customer Stories Gain insight into how our customers deliver amazing business results. * Industries * Retail and E-commerce * Travel and Hospitality Have more questions about why Quiq is best? Let’s talk Conversational AI Platform * Integrations * Salesforce * Microsoft * Zendesk * Oracle * Shopify * Features * Convert Calls to Text Give customers the option to text you vs. waiting on hold. * Enterprise-Grade Security See why our SOC-2 certification is just the beginning. * Outbound Messaging Move the revenue needle with two-way outbound messaging. * Payments Boost revenue with secure payments by text messaging. * * Quiq Insights Track and analyze bot performance to gain valuable insights. * Rich Messaging Enable rich multimedia to ramp up results. * Surveys Understand how your customers feel in the moment with in-context surveys. * Translation Communicate with customers in their native or preferred languages. * Channels * SMS/Text * Web Chat * Apple Messages for Business * Facebook Messenger * Instagram * WhatsApp * Twitter Direct Messages * Google Business Messaging * RCS Business Messaging Learn more about the Quiq platform. Get in touch Resources * Support * Customer Knowledge Base * Developer Knowledge Base * PR & Media * Press & Media * Generative AI Resource Center NEW Learn about how Generative AI and Large Language Models are affecting customer service and CX. * Learn * Events From our annual Quiq Connect conference to appearances and more. * Guides and Reports E-books, whitepapers, and other value-packed reading material. * Videos Watch on-demand webinars, product demos, and more. * ROI Calculator Model the potential impact of partnering with Quiq for your business. BLOG Delve into research, how-tos, trends, and tips on all things messaging. Learn more Searching for more? Reach out to our team. Contact us Request a Demo DIGITAL-FIRST CX WITH THE NEXT GENERATION OF AI. By harnessing the power of AI and digital channels, you can uplevel your customer experience and lower costs. Your customers get personalized answers and your agents work smarter. Don’t know where to start? We do. Let’s talk LOOP AUTO INSURANCE INCREASES SELF-SERVICE RATES 3X. See how one of the world’s first LLM-powered AI Assistants is accelerating self-service and CSAT at the same time. Watch full webinar→ WHO SUCCEEDS WITH US? WHY QUIQ? THE LATEST AI. Harness the power of the latest AI technology to revolutionize your CX. Large Language Models are game-changing. Check it out LOWER COSTS. Leverage our AI-powered digital platform to resolve 80% of inbound inquiries, while increasing agent productivity and retention. Explore ROI BE A CX HERO. Introduce Quiq conversations to raise metrics your business cares about—like NPS and CSAT. See customer stories QUIQ CONVERSATIONAL CX BUILDS STRONGER CUSTOMER RELATIONSHIPS—HERE’S HOW. AI WITH LARGE LANGUAGE MODELS AUTOMATICALLY RESOLVE 80% OF YOUR CUSTOMER INQUIRIES. Quiq’s Conversational CX proactively engages customers based on who they are, where they are, and what they are trying to do—all before involving an agent. Powered by the latest Generative AI and Large Language Models, your customers will be able to engage in conversations with AI unlike anything ever seen before. Customers can ask questions just like they were talking with a human and receive concise personalized responses. No more stodgy knowledge base answers! Quiq’s innovative AI technology minimizes the risk of the latest in AI while taking advantage of the powerful language skills of LLMs. PLAY WITH THE FIRST LLM-POWERED AI ASSISTANT. Quiq built LOOP Insurance an AI Assistant using ChatGPT – the first of its kind! Try it on LOOP's website AI AGENT ASSIST MAKE EVERY AGENT YOUR SMARTEST AGENT. Quiq Compose, our AI-powered agent assistant levels up the skills of every agent and lowers the time it takes agents to respond. Compose suggests agent responses and uses auto-complete to help agents finish their thoughts. Using Generative AI that is trained only on prior conversations between your best agents and customers, you can be assured of risk-free AI and accurate responses. With Quiq Compose you’ll see faster agent response time, lower effort, and higher quality. FRICTIONLESS SEAMLESS FOR AGENTS AND CUSTOMERS ALIKE. A great customer experience feels consistent and is easy—no matter where the experience happens. From texting and web chat to social media, Quiq conversations are frictionless—for customers and agents. On the agent side, all conversations come through one simple interface, regardless of channel. And customers will use the apps they use all the time with family and friends, like SMS/text, WhatsApp, and Facebook Messenger. SEEN ENOUGH TO KEEP THE CONVERSATION GOING? Great! Let's talk. ASYNCHRONOUS HELP 6-8 CUSTOMERS AT ONE TIME. Asynchronous (or “async”) conversations aren’t time-bound. For example, when a friend texts you, you may reply right away or hours later. And you can communicate with multiple people simultaneously. Compare that with a phone call, which is limited to voice and is just one at a time. This is the power of async for your business: agents gain context with images and video to better meet customer needs and they serve many customers simultaneously. BUILT TO SCALE ENTERPRISE-GRADE BY DESIGN. Quiq was built from the ground up specifically for enterprise organizations. Of course, that means we’re SOC-2 compliant, but we go far beyond compliance. As an engineer-founded company, we are rigorous about privacy, security, and enterprise-class scalability. DON’T JUST TAKE OUR WORD FOR IT. Hear from our customers and read their stories. 3X Self-service rate increase. 75% Positive CSAT. Learn how Quiq partnered with LOOP auto insurance to build an LLM-powered AI Assistant that's increased self-service by 3X and more amazing results. Read their story → * * * * Breakthrough Technology * Large Language Model Powered Conversational AI * Agent-Facing AI Tools * Customer-Facing AI Assistants * Next-Generation Contact Center * Integrations * Microsoft * Oracle * Salesforce * Shopify * Zendesk * Features * Convert Calls to Text * Enterprise-Grade Security * Outbound Messaging * Payments * Quiq Insights * Rich Messaging * Surveys * Translation * Channels * Apple Messages for Business * Facebook Messenger * Google Business Messaging * Instagram * RCS Business Messaging * SMS/Text * Twitter Direct Messages * Web Chat * WhatsApp * Resources * Blog * Customer Help Center * Customer Login * Developer Knowledge Base * Events * Generative AI Resources * Guides & Reports * ROI Calculator * Videos * Competitor Comparison * Quiq vs. LivePerson * Company * About Us * Careers * Contact Us * Partners * PR & Media * Get Quiq * Request a Demo * Privacy Policy * Terms of Service * Responsible Disclosure * Cookies © Copyright 2023 Quiq. 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