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<form action="/" method="post">
  <div><label for="username">username</label><input type="text" name="user" id="user" required="required"></div>
  <div><a href="javascript:void(0)" id="show-password" tabindex="-1"><img src="assets/images/eye.png"></a><label for="password" class="mobile-password">password</label><input type="password" id="pass" name="pass" required="required">
    <p class="loginterms"> Please note: Your username and password are case-sensitive.</p>
  </div><input type="submit" id="eido_login" value="Log In">
</form>

Text Content

Download Centre

Download Centre
0115 878 1000


ENTER LOGIN DETAILS BELOW

username
password

Please note: Your username and password are case-sensitive.

By logging in you accept the Terms of Use and Privacy Policy of the EIDO
Download Centre and our use of cookies and warrant that you are authorised to
access the EIDO Download Centre.

need help?
 * EIDO Healthcare UK & Ireland
 * Email: info@eidohealthcare.com
 * Telephone: 0115 878 1000

 * EIDO Healthcare Australia
 * Email: info@eidohealthcare.com.au
 * Telephone: +61 400 090 436

 * EIDO Healthcare South Africa
 * Email: info@eidohealthcare.co.za
 * Telephone: 083 449 7682


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EIDO and C2-AI – Using data to drive the clinical shared decision making process
> view full article
EIDO and PatientSource – Delivering the best of both worlds through
collaboration
> view full article
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> view full article
EIDO and C2-AI – Using data to drive the clinical shared decision making process
> view full article
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COOKIE POLICY FOR EIDO HEALTHCARE


WHAT ARE COOKIES

As is common practice with almost all professional websites this site uses
cookies, which are tiny files that are downloaded to your computer, to improve
your experience. This page describes what information they gather, how we use it
and why we sometimes need to store these cookies. We will also tell you how you
can prevent these cookies from being stored however this may downgrade or
‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP
Cookies.


HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately in most
cases there are no industry standard options for disabling cookies without
completely disabling the functionality and features they add to this site. It is
recommended that you leave on all cookies if you are not sure whether you need
them or not in case they are used to provide a service that you use.


DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser
(see your browser Help for how to do this). Be aware that disabling cookies will
affect the functionality of this and many other websites that you visit.
Disabling cookies will usually result in also disabling certain functionality
and features of this site. Therefore it is recommended that you do not disable
cookies.


THE COOKIES WE SET

This site offers newsletter or email subscription services and cookies may be
used to remember if you are already registered and whether to show certain
notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or
clinician feedback forms cookies may be set to remember your user details for
future correspondence.


THIRD PARTY COOKIES

In some special cases we also use cookies provided by trusted third parties. The
following section details which third party cookies you might encounter through
this site.

This site uses Google Analytics which is one of the most widespread and trusted
analytics solution on the web for helping us to understand how you use the site
and ways that we can improve your experience. These cookies may track things
such as how long you spend on the site and the pages that you visit so we can
continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google
Analytics page.


MORE INFORMATION

If you are looking for more information then you can contact us by email to
dpa@eidohealthcare.com

Document Control:

Reference: Cookie Policy

Issue No: 1

Issue Date: May 2019

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PRIVACY POLICY


1. IMPORTANT INTRODUCTORY INFORMATION

1.1 This Privacy Policy describes how EIDO Healthcare Limited and EIDO Systems
International Limited (together referred to as EIDO) will process your personal
data.

1.2 EIDO respects your privacy and is committed to protecting your personal
data.

1.3 If you are a medical professional who has provided us with personal data in
connection with your use of any of our services please see the privacy notice
that applies to users of EIDO products and services. You can find this at
https://docs.eidohealthcare.com/privacy-policy-users-of-eido-services.

1.4 All personal data that we process relating to you, will be handled in line
with all applicable data protection laws.

1.5 Our products, services, publications and websites are not intended for
children and we do not knowingly process personal data relating to children.

1.6 It is important that you read this privacy notice together with any other
privacy notice we may provide to you from time to time so that you are fully
aware of how and why we will use your personal data.

1.8 If you have any questions or concerns about the information set out in this
privacy notice or how EIDO processes your personal data please contact our Data
Protection Officer using the contact details set out in paragraph 1.9 below. You
also have the right to make a complaint at any time to the Information
Commissioner’s Office (ICO). You can do this by visiting the ICO website at
www.ico.org.uk or by phone to 03031231113.

1.9 The table below provides various information about EIDO, including details
of how you can contact us, and our Data Protection Officer (DPO)

Company name EIDO Healthcare Ltd EIDO Systems International Ltd Registration
number 4030383 09485836 Address Bridgford Business Centre, 29 Bridgford Road,
West Bridgford, NG2 6AU Bridgford Business Centre, 29 Bridgford Road, West
Bridgford, NG2 6 AU Telephone 0115 8781000 01158781000 Website
www.eidohealthcare.com www.eidohealthcare.com Data Protection Officer contact
details dpo@eidohealthcare.com dpo@eidohealthcare.com


2. WHAT PERSONAL DATA WILL WE PROCESS ABOUT YOU?

2.1 We may collect, use, store and transfer different kinds of personal data
about you depending on how we interact with you and the purposes we hold your
personal data for. The types of personal data we might hold about you can be
grouped together as follows:

2.1.1 Identity Data including first name, last name, job title or similar
identifiers such as the organisation you work for or the area of your specialism

2.1.2 Contact Data including postal address, email address and telephone
numbers.

2.1.3 Technical Data including internet protocol (IP) address, your login data,
browser type and version, time zone setting and location, browser plug-in types
and versions, operating system and platform, and other technology on the devices
you use to access our websites.

2.1.4 Usage Data including information about how you use our website,
publications, products and services.

2.1.5 Marketing and Communications Data including your preferences in receiving
marketing from us, your communication preferences, and information regarding
your use of, and responses to, our marketing.

2.1.6 Transaction Data including details of our relationship with you, about
your enquiry, request or complaint or any other information relating to the
purpose you have contacted us for.


3. HOW DO WE COLLECT YOUR PERSONAL DATA?

3.1 We may collect your personal data in a number of ways including:


DIRECT INTERACTIONS

3.2 You may give us your Identity Data, Contact Data, Transaction Data, and/or
Marketing and Communications Data by filling in forms or by corresponding with
us by post, phone, email or otherwise. This includes personal data you provide
when you:

3.2.1 submit an enquiry about our products/services;

3.2.2 subscribe to our newsletter or publications;

3.2.3 request a copy of our Annual Consent Review or another publication;

3.2.4 request marketing materials to be sent to you;

3.2.5 take part in a competition, survey or promotion;

3.2.6 give us your personal data at any event, meeting, exhibition we attend;

3.2.7 give us feedback or contact us regarding our products/services or request
support when using our website products or services;

3.2.8 communicate with us whether by phone, email, social media or otherwise.


AUTOMATED TECHNOLOGIES OR INTERACTIONS

3.3 As you interact with our websites, we may automatically collect Technical
Data about your equipment, browsing actions and patterns. We collect this
personal data by using cookies and other similar technologies. We may also
receive Technical Data about you if you visit other websites employing our
cookies. Please see our cookie policy at https://www.eidohealthcare.com for
further details.


THIRD PARTIES AND PUBLICLY AVAILABLE SOURCES

3.4 We may receive personal data about you from various third parties as set out
below:

3.4.1 Technical Data from analytics providers, such as Google;

3.4.2 Identity Data and Contact Data from data brokers or aggregators such as
Binley’s Medical Database

3.4.3 Identity Data and Contact Data from publicly available sources, such as
Linkedin, Companies House and the Electoral Register.


4. HOW WE USE YOUR PERSONAL DATA AND WHAT LAWFUL BASIS DO WE RELY ON?

4.1 We will only use your personal data for purposes and in ways that are fair
and lawful. We will use your personal data in the following circumstances:

4.1.1 Where it is necessary for our legitimate interests (or those of a third
party) and your interests and fundamental rights do not override those
interests.

4.1.2 Where we need to comply with a legal obligation.

4.1.3 Where you have given your consent.

4.1.4 Where it is necessary to perform a contract or to take steps with a view
to entering a contract with you.


5. WHAT PURPOSES WILL WE USE YOUR PERSONAL DATA FOR?

5.1 We have set out below, in a table format, a description of all the ways we
plan to use your personal data, and which of the legal bases we rely on to do
so. We have also identified what our legitimate interests are where appropriate.

Purpose/Activity

Type of personal data

Lawful basis for processing (including where applicable basis of legitimate
interest)

To process your request for a copy of our Annual Consent Review or other
publications

Identity Data

Contact Data

Necessary for our legitimate interests (to provide you with materials you have
requested in order to promote our business)

To process and respond to your general enquiry or to provide support to you

Identity Data

Contact Data

Necessary for our legitimate interests (to respond to your enquiry and promote
our business)

To send you marketing material in relation to our products/services which may be
of interest to you

Identity Data

Contact Data

Usage Data

Marketing and Communications Data

Necessary for our legitimate interests (to develop our products/services and
promote our business)

Consent

To manage our relationship with you which will include:

Notifying you about changes to our terms or privacy notice or reminding you when
your service is due to expire

Asking you to send us feedback or take a survey

Taking payments from you.

Identity Data

Contact Data

Usage Data

Marketing and Communications Data

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study
how customers use our products/services)

Necessary for perform our contractual obligations to you

To use data analytics to improve our website, products/services, marketing,
customer relationships and experiences

Identity Data

Contact Data

Usage Data

Marketing and Communications Data

Necessary for our legitimate interests (to define types of customers for our
products and services, to keep our website updated and relevant, to develop our
business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may
be of interest to you

Identity Data

Contact Data

Usage Data

Marketing and Communications Data

Necessary for our legitimate interests (to develop our products/services and
promote our business)


6. MARKETING

6.1 We strive to provide you with choices and will only use your personal data
when we have your consent. You can also ask us to stop sending you marketing
messages at any time by following the opt-out links on any marketing message
sent to you or by contacting us at any time at dpo@eidohealthcare.com.


7. THIRD PARTY MARKETING

7.1 We do not share your personal data with any third parties for their own
marketing purposes.


8. CHANGE OF PURPOSE

8.1 We will only use your personal data for the purposes for which we collected
it and which we have notified to you, unless we reasonably consider that we need
to use it for another reason and that reason is compatible with the original
purpose.

8.2 If we need to use your personal data for an unrelated purpose, we will
notify you and either ask for your consent or notify you (depending which is
most appropriate) we will explain the legal basis which allows us to do so.

8.3 Please note however that we may process your personal data without your
knowledge or consent, in compliance with the above rules, where this is required
or permitted by law.


9. DISCLOSURE

9.1 We may share your personal data with the parties set out below for the
purposes set out in the table (Purposes for which we will use your personal
data) above.

9.1.1 Other members of staff in the same group of companies as EIDO from time to
time to ensure the efficient operation of each member of the group;

9.1.2 External third parties such as:

9.1.2.1 service providers acting as processors who provide IT, system
administration and support services, developers cloud service providers and
payment service providers;

9.1.2.2 professional advisers including lawyers, bankers, auditors and insurers
who provide consultancy, banking, legal, insurance and accounting services;

9.1.2.3 HM Revenue & Customs, regulators and other authorities who require
reporting of processing activities in certain circumstances.

9.1.3 Third parties to whom we may choose to sell, transfer or merge parts of
our business or our assets. Alternatively, we may seek to acquire other
businesses or merge with them. If a change happens to our business, then the new
owners may use your personal data in the same way as set out in this privacy
notice.

9.2 We require all third parties to respect the security of your personal data
and to treat it in accordance with the law. We do not allow our third-party
service providers to use your personal data for their own purposes and only
permit them to process your personal data for specified purposes and in
accordance with our instructions.

9.3 Our websites may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may allow
third parties to collect or share data about you. We do not control these
third-party websites and are not responsible for their privacy statements. When
you leave our website, we encourage you to read the privacy notice of every
website you visit.


10. WHERE IN THE WORLD DO WE TRANSFER YOUR PERSONAL DATA TO?

10.1 Some of the third parties we share your personal data with are based
outside the UK and the EEA. As a result, your personal data will be transferred
to, or accessed from, outside the UK and EEA

10.2 Whenever we transfer your personal data out of the EEA, we ensure a similar
degree of protection is afforded to it by ensuring at least one of the following
safeguards is implemented:

10.2.1 We will only transfer your personal data to countries that have been
deemed to provide an adequate level of protection for personal data by the
European Commission.

10.2.2 Where we use certain service providers, we may use specific contracts
approved by the European Commission which give personal data the same protection
it has in Europe.

10.3 Please contact us if you want further information on the specific mechanism
used by us when transferring your personal data out of the EEA.


11. HOW DO WE KEEP YOUR PERSONAL DATA SECURE?

11.1 We have put in place appropriate security measures to prevent your personal
data from being accidentally and inadvertently lost, used or accessed in an
unauthorised way, altered or disclosed. In addition, we limit access to your
personal data to those employees, agents, contractors and other third parties
who have a business need to know it.

11.2 We have put in place procedures to detect and respond to any suspected or
known personal data breach and will notify you and any applicable regulator of a
breach where we are legally required to do so.


12. HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

12.1 We will only keep your personal data for as long as reasonably necessary to
fulfil the purposes we collected it for, including for the purposes of
satisfying any legal, regulatory, tax, accounting or reporting requirements.

12.2 To determine the appropriate retention period for personal data, we
consider the purpose(s) for which your personal data was collected, the amount,
nature and sensitivity of the personal data, the potential risk of harm from
unauthorised use or disclosure of your personal data and whether we can achieve
those purposes without handling your personal data at all. We also consider
where applicable legal, regulatory, tax, accounting or other requirements.

12.3 Details of the specific periods for that we keep your personal data are
available in our retention policy. If you have any specific questions about how
long we keep your personal data for, you can ask for more information by
emailing dpo@eidohealthcare.com.

12.4 In some circumstances we will anonymise your personal data (so that it can
no longer be associated with you) so that we then use it for research and/or
statistical purposes, in which case we may use this information indefinitely
without further notice to you.


13. YOUR LEGAL RIGHTS AS A DATA SUBJECT

13.1 At any point while we are in possession of your personal data, you, data
protection laws give you a number of rights. You can exercise these rights at
any time by contacting us at dpo@eidohealthcare.com. You should be aware that
all of these rights apply in all circumstances but we will consider each request
individually and if any right does not apply, we will explain why.

13.1.1 Right to access your personal data (commonly known as a “data subject
access request). This enables you to request a copy of the personal data that we
hold about you and check that we are lawfully processing it.

13.1.2 Right to rectification your personal data. This enables you to have any
incomplete or inaccurate data we hold about you corrected, though we may need to
verify the accuracy of the new data you provide to us.

13.1.3 Right to be forgotten. This enables you, in certain circumstances, to ask
us to delete or remove personal data where there is no good reason for us to
continue processing it. You also have the right to ask us to delete or remove
your personal data where you have successfully exercised your right to
restriction to processing (see below), where we may have processed your
information unlawfully or where we are required to erase your personal data to
comply with local law. Note, however, we may not always be able to comply with
your request for erasure for specific legal reasons which will be notified to
you, if applicable, at the time of your request.

13.1.4 Right to restrict processing of your personal data. This enables you to
ask us to suspend the processing of your personal data in the following
scenarios:

13.1.4.1 If you want to establish the data’s accuracy.

13.1.4.2 Where our use of the data is unlawful but you do not want us to erase
it.

13.1.4.3 Where you need us to hold the data even if we no longer require it as
you need to establish, exercise or defend legal claims.

13.1.4.4 You have objected to our use of your data but we need to verify whether
we have overriding legitimate grounds to us it.

13.1.5 Right of portability. Where this right applies we will provide to you, or
a third party you have chosen, your personal data in a structured, commonly
used, machine-readable format

13.1.6 Right to object to your personal data being processed. Where we are
relying on a legitimate interest (or those of a third party) and you want to
object to processing. You also have the right to object where we are processing
your personal data for direct marketing purposes. In some cases, we may
demonstrate that we have compelling legitimate grounds to process your
information which override your rights and freedoms. However where you object to
us processing your personal data for direct marketing purposes we will always
comply.

13.1.7 Right to withdraw consent. Where we are relying on consent to process
your personal data you can withdraw your consent at any time. However, this will
not affect the lawfulness of any processing carried out before you withdraw your
consent. If you withdraw your consent, we may not be able to provide certain
products or services to you. We will advise you if this is the case at the time
you withdraw your consent.

13.2 Where your personal data has been disclosed to a third party (as stated in
paragraph 9.1.2 above), any request received from you in connection with your
rights set out above will also be shared with such relevant third party if
required.

Document Control

Reference: Privacy Notice (website)

Issue No: 1.2

Issue Date: 30 November 2020

Close

TERMS OF USE

 1.  This EIDO Download Centre (Download Centre) is owned and operated by EIDO
     Systems International Limited a company registered in England & Wales with
     company registration number 09485836 (EIDO).
 2.  If you have a user account on the Download Centre your employer (Employer)
     will have entered into an agreement with an entity that is an authorised
     distributor of EIDO (Distributor) under which your Employer is permitted to
     have access to one or more of the services available on the Download Centre
     (Service).
 3.  These Terms of Use (Terms) govern your use of the Download Centre and any
     Service accessed through it.
 4.  The Terms have legal effect between you and the Distributor. By accessing a
     Service you agree to comply with, and be legally bound by, the Terms. If
     you do not wish to be legally bound by the Terms you must not access any
     Service.
 5.  By providing you with a user account the Distributor permits you to access
     the Service on behalf of your Employer. Your Employer is responsible for
     your use and actions relating to the Service, and ensuring that you only
     use the Service as permitted by these Terms.
 6.  You may only use the Service on behalf of your Employer at its premises
     (Premises) in connection with treatment being provided to a patient at such
     Premises, such use shall include searching the Service, viewing, printing,
     downloading and saving on your Employer’s electronic media the content of
     the Service (Content), and providing a copy of relevant Content to such a
     patient in connection with treatment being provided to that patient. You
     may not otherwise make the Service or any of its Content available for use
     by any person.
 7.  All intellectual property rights in the Service and Content are owned by
     the Distributor or a third party provider of services to the Distributor.
     You will not remove or conceal any proprietary notices on any part of the
     Service or any of the Content.
 8.  The Service is provided to your Employer, and the Distributor shall have no
     liability to you whether for breach of contract, negligence or otherwise in
     relation to your use of it. You should note in particular that neither the
     Service nor any of the Content is intended to constitute:
 9.  a definitive or complete statement of any surgical and/or medical
     procedure; nor
 10. medical and/or surgical advice in any specific situation.
 11. Your access to the Service may be suspended or terminated at any time
     including if the User Agreement expires or is terminated, or you are using
     or have used the Service in breach of these Terms or the User Agreement.
 12. You agree and understand that the Distributor may process your personal
     information in accordance with its privacy statement. Cookies are used on
     the Download Centre in accordance with such privacy statement.
 13. The Distributor may change these Terms at its discretion, such changes will
     be effective from the next time you use the Service.
 14. These Terms are governed by the laws of England.

Document Control:

Reference: Terms of Use (EIDO Download Centre)

Issue No: 1

Issue Date: May 2019

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© EIDO Healthcare. 2022.