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helpdesk.profontis.eu Open in urlscan Pro
213.23.180.162  Public Scan

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Submitted URL: https://helpdesk.profontis.eu/
Effective URL: https://helpdesk.profontis.eu/otrs/customer.pl
Submission: On September 26 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 8 HTTP transactions. The main IP is 213.23.180.162, located in Germany and belongs to VODANET International IP-Backbone of Vodafone, DE. The main domain is helpdesk.profontis.eu.
TLS certificate: Issued by Let's Encrypt Authority X3 on September 26th 2020. Valid for: 3 months.
This is the only time helpdesk.profontis.eu was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 9 213.23.180.162 3209 (VODANET I...)
8 1
Apex Domain
Subdomains		 Transfer
9 profontis.eu
helpdesk.profontis.eu
175 KB
8 1
Domain Requested by
9 helpdesk.profontis.eu 1 redirects helpdesk.profontis.eu
8 1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com
Subject Issuer Validity Valid
helpdesk.profontis.eu
Let's Encrypt Authority X3		 2020-09-26 -
2020-12-25		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.profontis.eu/otrs/customer.pl
Frame ID: 965EE6F0D41A4BF99A308AE5156CCC66
Requests: 8 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://helpdesk.profontis.eu/ HTTP 302
    https://helpdesk.profontis.eu/otrs/customer.pl Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /^\/otrs-web\/js\//i
Overall confidence: 100%
Detected patterns
  • script /^\/otrs-web\/js\//i
Overall confidence: 100%
Detected patterns
  • headers server /Ubuntu/i
Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

8
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

175 kB
Transfer

659 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.profontis.eu/ HTTP 302
    https://helpdesk.profontis.eu/otrs/customer.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set customer.pl
helpdesk.profontis.eu/otrs/
Redirect Chain
  • https://helpdesk.profontis.eu/
  • https://helpdesk.profontis.eu/otrs/customer.pl
13 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) / OTRS 5.0.16 (https://www.otrs.com/)
Resource Hash
461445b268b4fac1cd7789d7bece2850425553c3215daddf97ada696a6d467e2
Security Headers
Name Value
Strict-Transport-Security max-age=15768000
X-Frame-Options SAMEORIGIN

Request headers

Host
helpdesk.profontis.eu
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:17 GMT
Server
Apache/2.4.18 (Ubuntu)
X-Powered-By
OTRS 5.0.16 (https://www.otrs.com/)
X-UA-Compatible
IE=edge,chrome=1
X-Frame-Options
SAMEORIGIN
X-OTRS-Login
/otrs/customer.pl?
Expires
Tue, 1 Jan 1980 12:00:00 GMT
Cache-Control
no-cache
Pragma
no-cache
Set-Cookie
OTRSBrowserHasCookie=1; path=/otrs/; expires=1y; secure
Strict-Transport-Security
max-age=15768000
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Length
4162
Keep-Alive
timeout=5, max=99
Connection
Keep-Alive
Content-Type
text/html; charset=utf-8;

Redirect headers

Date
Sat, 26 Sep 2020 23:05:17 GMT
Server
Apache/2.4.18 (Ubuntu)
Strict-Transport-Security
max-age=15768000
Location
https://helpdesk.profontis.eu/otrs/customer.pl
Content-Length
318
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Content-Type
text/html; charset=iso-8859-1
CommonCSS_7b4aef6869652d4231ccd24ba4e6d193.css
helpdesk.profontis.eu/otrs-web/skins/Customer/default/css-cache/ 		70 KB
16 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs-web/skins/Customer/default/css-cache/CommonCSS_7b4aef6869652d4231ccd24ba4e6d193.css
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
7b7fff48583ce2d5687d6728f57eb50e429c71809f0b854bde7d4ba97d552623
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Content-Encoding
gzip
Last-Modified
Sat, 26 Sep 2020 22:31:52 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"117aa-5b03efff2f8be-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
15469
jquery-ui.css
helpdesk.profontis.eu/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/ 		20 KB
4 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs-web/skins/Customer/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Content-Encoding
gzip
Last-Modified
Wed, 26 Oct 2016 16:02:18 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"50c5-53fc6bfd47680-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
4062
style.css
helpdesk.profontis.eu/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/ 		5 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs-web/skins/Customer/default/css/thirdparty/jstree-theme/default/style.css
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
6cff33a0ee17707c87c41b74ce1ebb97b26d56559574a02e92c336e48e4197ad
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Content-Encoding
gzip
Last-Modified
Wed, 23 Sep 2015 18:30:12 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"1273-5206e4e145500-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=14400 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1025
CommonJS_6e771c287d44235e2c5d21320bb71c4b.js
helpdesk.profontis.eu/otrs-web/js/js-cache/ 		534 KB
135 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs-web/js/js-cache/CommonJS_6e771c287d44235e2c5d21320bb71c4b.js
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
a413be729845500423c657f0f731d1ce856957bf2e4b97a1f3065e3bad822339
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Content-Encoding
gzip
Last-Modified
Sat, 26 Sep 2020 22:31:59 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"856e1-5b03f0068d506-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
ModuleJS_334a088c9be7365dfe1cfa4fdc761bc9.js
helpdesk.profontis.eu/otrs-web/js/js-cache/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs-web/js/js-cache/ModuleJS_334a088c9be7365dfe1cfa4fdc761bc9.js
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
0e7ad30a4da2035ea94b261f1ec31b2f8e630ca4a8acc259ee00d4698c922a0b
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Content-Encoding
gzip
Last-Modified
Sat, 26 Sep 2020 22:31:59 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"954-5b03f006961a6-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
application/javascript; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
924
ResponsiveCSS_c22391751a346912e8bff64bfa2ed64b.css
helpdesk.profontis.eu/otrs-web/skins/Customer/default/css-cache/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.profontis.eu/otrs-web/skins/Customer/default/css-cache/ResponsiveCSS_c22391751a346912e8bff64bfa2ed64b.css
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
fb2741695e230c76bc6cbcb727e13a9cf9d946f47401e0679fb6985fc53542ef
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Content-Encoding
gzip
Last-Modified
Sat, 26 Sep 2020 22:31:52 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"12f0-5b03efff3d37f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15768000
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=2592000 must-revalidate
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1423
Logo-ProFontis_3cm_300dpi.png
helpdesk.profontis.eu/otrs-web/skins/Customer/default/img/ 		10 KB
10 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://helpdesk.profontis.eu/otrs-web/skins/Customer/default/img/Logo-ProFontis_3cm_300dpi.png
Requested by
Host: helpdesk.profontis.eu
URL: https://helpdesk.profontis.eu/otrs/customer.pl
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
213.23.180.162 , Germany, ASN3209 (VODANET International IP-Backbone of Vodafone, DE),
Reverse DNS
business-213-023-180-162.static.arcor-ip.net
Software
Apache/2.4.18 (Ubuntu) /
Resource Hash
181c6b2dd5248bc1d70c5d3e0c24466c09b78c9e3c0873be068fa48411048dc2
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://helpdesk.profontis.eu/otrs/customer.pl
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sat, 26 Sep 2020 23:05:18 GMT
Last-Modified
Thu, 23 Apr 2009 21:24:52 GMT
Server
Apache/2.4.18 (Ubuntu)
ETag
"287b-4683f82b57100"
Strict-Transport-Security
max-age=15768000
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
10363

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| Core function| IgnoreEvent function| $ function| jQuery object| matched object| browser function| printStackTrace function| isJQueryObject

1 Cookies

Domain/Path Name / Value
helpdesk.profontis.eu/otrs/ Name: OTRSBrowserHasCookie
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15768000
X-Frame-Options SAMEORIGIN