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 * Success Stories
 * Why Kibo
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 * Login
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 * Products
   * * * Products
         
         Surpass client expectations with rich commerce functionality and full
         flexibility. Ready to use out of the box and customizable to your
         needs.
         
         Products
     * * Products
         
       * Order ManagementBreak down the barrier between siloed order management
         and your customers
       * Subscription CommerceBuild a flexible subscription strategy to reduce
         abandoned carts and boost revenue
       * B2B eCommerceThe only modular platform to unify the digital storefront
         and back-office operations
       * B2C eCommerceSimplify the complexities of composable commerce with a
         future-proof platform
     * * Modules
         
       * Catalog, Pricing, & Promotions
       * Unified Cart & Checkout
       * Search
       * Inventory & Order Routing
 * Use Cases
   * * * Use Cases
         
         Streamline the work of building better customer experiences while
         gaining operational efficiencies and minimized costs.
         
         Use Cases
     * * Headless Commerce
       * Composable Commerce
       * Unified Commerce
     * * B2B Commerce
       * B2C Commerce
       * B2B/C Commerce
       * D2C Commerce
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     * * Service PartnersAgencies and consultants providing implementation
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     * * DocumentationYour central Hub for Kibo product knowledge and
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Complex Commerce, Simplified.


SIMPLIFY THE DELIVERY OF COMPLEX COMMERCE EXPERIENCES WITH MODERN MODULAR
TECHNOLOGY

Create seamless order management, eCommerce, and subscription experiences.

Request a Demo




COMPOSABLE COMMERCE WITHOUT COMPLEX BUILDS.

Commerce today is complicated by the involvement of difficult-to-use custom
builds, complex workflows and innumerable integrations.

Kibo is the only composable commerce platform to simplify the complexities of
delivering modern customer experiences that span Order Management, eCommerce,
and Subscription technologies.

Simplify the Delivery of Complex Commerce Experiences


MODERN CUSTOMER EXPERIENCES INTERSECT MULTIPLE TECHNOLOGIES.

But orchestrating those intersections to deliver seamless experiences is complex
and often comes with a cost. Kibo simplifies the delivery of unified customer
experiences without compromising technical freedom and flexibility. Fully
modular, functionally rich, and deeply extensible, Kibo’s end-to-end commerce
capabilities deploy, upgrade, and function in any combination, seamlessly.

Explore Kibo Products

KIBO ORDER MANAGEMENT AND KIBO ECOMMERCE

Brands and retailers can bring back-office inventory, fulfillment, and order
data to customers in-stores, in the field, online and through call centers while
leveraging the same platform that manages and merchandizes the storefront
simplifying the delivery of the most powerful omnichannel experiences.

KIBO ECOMMERCE AND KIBO SUBSCRIPTION COMMERCE

Reduce the complexity of managing subscriptions and non-subscription digital
commerce through a single platform that utilizes the same catalog, pricing, and
promotions capabilities powering the storefront and with more flexibility than
traditional recurring billing solutions.

KIBO SUBSCRIPTION COMMERCE AND KIBO ORDER MANAGEMENT

Brands with subscriptions for physical goods  have centralized control of
subscription inventory, orders, and fulfillment in the same system where they
manage non-subscription commerce and with more flexibility than traditional
recurring billing solutions.

Unlock Order Management Data


IS YOUR BACK-END HOLDING YOU BACK?

Set siloed back-office data free and deliver on customer demands

There is tabbed content below. Use the arrow keys to navigate through the tabs
and the tab key to read the content.
Pre-Purchase During Purchase Post-Purchase
Pre-Purchase


68%

adult shoppers want retailers to show in-store product availability on their
website

Kibo Helps To:

 * Empower customers to search and filter by inventory in-stock at their
   location of choice with the quantity that is available on the product detail
   page.
 * Facilitate choice of fulfillment options with estimated dates, cost or
   relevant add-on services on the product detail page.


During Purchase


14%

lost sales average reported by retailers in 2022 due to over-promising of
inventory at checkout

Kibo Helps To:

 * Ensure items remain available for purchase during checkout and encourage
   conversion with a countdown timer for low stock items with reserve in cart
   capabilities.
 * Allow customers or reps to view future-stock inventory to place pre-orders
   and allocate in-transit inventory to a customer for purchase.


Post-Purchase


79%

of online shoppers want to self-manage orders, SUBSCRIPTIONS and returns

Kibo Helps To:

 * Expedite fulfillment with workflows right for the location and automate
   substitutions to meet shipping deadlines and prevent margin loss.
 * Enable self-management of subscriptions and omnichannel returns; and enable
   customer reps to quickly locate omnichannel orders, offer appeasements or
   replacements.




KIBO NAMED LEADER IN THE FORRESTER WAVE™: B2C COMMERCE SOLUTIONS, Q2 2022

In the report, Kibo is named the Leader of B2C Commerce Solutions and cited as
“a best fit for digital businesses that prioritize a pre-integrated platform
with shared services across functional areas.”

Get the Report


MODERN, MODULAR COMMERCE

Kibo solutions consist of modular capabilities that deploy, upgrade, and
function in any combination seamlessly.

Buy the capabilities you need now and add functionality later to avoid technical
bloat and vendor lock-in.


ORDER MANAGEMENT

 * Real-time inventory visibility & control
 * Intelligent order sourcing & routing
 * Flexible fulfillment & substitutions
 * Customer service & care


B2B & B2C ECOMMERCE

 * Robust catalog, pricing & promotions
 * Unified cart & checkout and site search
 * Multi-site/brand/model management
 * B2B accounts, quotes and more


SUBSCRIPTION COMMERCE

 * Digital & physical products or services
 * Flexible billing plans, types, and models
 * Self -service & customer management
 * Migrate historical subscriptions & orders


WHAT HAPPENS WHEN RICH FUNCTIONALITY MEETS FUTURE-PROOF FLEXIBILITY

279%

Increase Digital Revenue Growth In One Year



 

50%

Reduction in Technical Debt over Three Years



 

400%

Increase in Online Sales In One Year



Digital Commerce Strategies


FIND YOUR COMMERCE FOUNDATION IN KIBO.


UNIFIED EXPERIENCES ROOTED IN TECHNOLOGY

With common microservices across solutions that leverage the same data model and
a single user interface, Kibo provides the commerce foundation you need to
respond to changing market needs with future-proof flexibility.

Discover Kibo Unified Commerce


COMPOSABLE BACK-END COMMERCE

You don’t want a monolith. But you don’t want to build a commerce platform from
scratch. Leverage our host of pre-orchestrated business-centric modules,
commerce microservices, and flexible APIs to boost operational and technical
agility.

Kibo’s Composable Solutions


HEADLESS FREEDOM FOR AGILE CUSTOMER EXPERIENCES

Kibo headless omnichannel starter stores provides agility to drive
differentiated experiences across touchpoints without building from scratch.
Your customers will go from checking you out to hitting “checkout.”

Explore Kibo Headless Solutions

Boscov’s Achieves Unified Commerce with Kibo

“Our system prior to this had been homegrown, great, worked for where we were,
but it wasn’t necessarily growing where we wanted to go. So Kibo was the right
solution to help unify things to really up our game digitally.”

Elizabeth Ragone
VP of E-Commerce, Boscov’s


Complex Customer Experience Use Case


INVENTORY AND SITE SEARCH

Nothing more frustrating for a shopper than spending time searching for the
perfect product only to find out it’s out-of-stock at checkout.

With Kibo, inventory data and search operate in unison, so shoppers only see
items that are in-stock and purchasable. See how retailers like ACE Hardware are
using Kibo to deliver effective search experiences and boost product discovery.

Explore Kibo Use Cases

Retailers Grow With Kibo


RAPID RETURN ON INVESTMENT

For Omnichannel retailers, Kibo is a long-term solution with a rapid return on
investment that sustains value as your business grows.

110%

Online Revenue Growth YoY From Kibo Unified Commerce Solutions



 

7 Months

to Deploy Kibo Order Management Across 650+ Locations



18%

Initial Sales Growth From In-Store Pick-Up with Kibo Order Management



3x

Increase in Monthly Online Revenue with Improved Cart and Checkout




BATTLE UNCERTAINTY WITH FLEXIBILITY

Kibo helps businesses of all types maintain incredible flexibility to respond to
changing market needs


B2B COMMERCE

Deliver modern customer experiences, turn manual processes into streamlined
workflows, and seamlessly integrate legacy systems like ERP at a low total cost
of ownership.


B2C COMMERCE

Rapidly create end-to-end omnichannel experiences that minimize your cost to
serve without the burden of complex builds or risking future flexibility.


B2B/C COMMERCE

Manage multiple brands and business models in a single user interface that
promotes operational and technical agility for your back and front-end commerce.


D2C COMMERCE

Design rich commerce experiences that ensure brand loyalty in stores, across
sites, on marketplaces and more without compromising your margin or resources.



Implement It. Own It. Scale It.


COMPOSABLE COMMERCE WITHOUT COMPROMISE

Built to solve complex commerce challenges out of the box, Kibo provides the
structure you need, so developers have the freedom to build innovative commerce
experiences.

Kibo pre-packaged modules allow flexibility to assemble a commerce stack,
creating a completely custom frontend and backend experience without having to
construct them using several granular microservices.

Learn More About Kibo for Technologists

100% universal API coverage of commerce services and within the Admin UI itself

Own and modify the underlying source code at the microservice level

Innovate without interruption with backwards compatible upgrades

Avoid vendor lock-in with future-proof architecture


BETTER USER EXPERIENCES DRIVE BETTER COMMERCE

Independence and Efficiency for Business Users

From omnichannel pricing and promotions to complex catalogs, inventory control,
and subscription management, Kibo simplifies the user experience of day-to-day
commerce operations.

 * Centralized management of functions in a single admin with instant usability
   and control
 * Freedom from IT reliance to deliver rich customer experiences like complex
   promotions or custom order routing rules
 * Consolidated views of omnichannel data across technologies in a single user
   interface for rapid decision making

See how Kibo prioritizes the business user

Work with an industry leader.


KIBO IS TRUSTED BY INDUSTRY LEADERS AND ANALYSTS



Resources


STAY AHEAD OF WHAT COMES NEXT

Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.

View All Blog Posts

Guide: How to Choose an eCommerce Platform that Streamlines B2B Selling

Is your B2B company struggling to navigate the complexities of online selling?
Look no further! Our comprehensive guide is here to help you select the perfect
eCommerce platform that simplifies the intricacies of B2B selling.…

B2B Commerce

Why B2B Companies Can Build & Buy With a Composable Commerce Approach 

Modern commerce technology is necessary for B2B companies that want to
streamline operations, improve the customer experience, and unify data across
the organization. For many years, the only option was to build a platform
in-house,…

B2B Commerce

How Retailers are Driving Digital Transformation with Unified Commerce

Retailers have been undergoing, or talking about undergoing, a digital
transformation for the past 5-7 years. The continued rise in online sales has
heightened consumer expectations around what interacting with a retailer can and
should…

Unified Commerce


DISCOVER THE MODULAR APPROACH TO UNIFIED COMMERCE TECHNOLOGY

Modern, microservices-based, API-first technology powers our unified commerce
platform. See how Kibo can change the way you deliver unified customer
experiences.

Request a Demo

Back to home
Products
 * Order Management
 * Subscription Commerce
 * B2C eCommerce
 * Catalog, Pricing & Promotions
 * Unified Cart & Checkout
 * Search
 * Inventory & Order Routing

Resources
 * Resources
 * Blog
 * Documentation

Use Cases
 * Composable Commerce
 * Headless Commerce
 * Unified Commerce
 * B2B Commerce
 * B2C Commerce
 * B2B/C Digital Commerce
 * D2C Commerce

Partners
 * Partners
 * Service Partners
 * Technology Partners

Why Kibo
 * For Marketers
 * For Technologists
 * For Partners

Success Stories
 * Success Stories

Who We Are
 * About Us
 * Leadership
 * News / Press
 * Media & News
 * Careers

 * Facebook
 * LinkedIn
 * YouTube
 * Twitter

© 2023 Kibo Commerce. All Rights Reserved.

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 * Privacy Statement
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 * Accessibility Statement
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