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ul.custhelp.com Open in urlscan Pro
130.35.0.157  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://ul.custhelp.com/app/account/questions/detail/i_id/724952/track/AvMY6QpODv8S~d~TGuEe~yJ9L~kq~C75Mv_q~zj~PP9j
Effective URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3Rpb...
Submission: On September 09 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 3 IPs in 2 countries across 2 domains to perform 21 HTTP transactions. The main IP is 130.35.0.157, located in United States and belongs to ORACLE-BMC-31898, US. The main domain is ul.custhelp.com.
This is the only time ul.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 18 130.35.0.157 31898 (ORACLE-BM...)
4 184.31.82.52 20940 (AKAMAI-ASN1)
21 3
Apex Domain
Subdomains		 Transfer
18 custhelp.com
ul.custhelp.com
192 KB
4 rnengage.com
www.rnengage.com
4 KB
21 2
Domain Requested by
18 ul.custhelp.com 1 redirects ul.custhelp.com
4 www.rnengage.com ul.custhelp.com
21 2

This site contains links to these domains. Also see Links.

Domain
www.ulworkplace.com
www.knowledgeatwork.com
cloud.oracle.com
Subject Issuer Validity Valid
*.rnengage.com
DigiCert SHA2 Secure Server CA		 2019-10-10 -
2021-01-08		 a year crt.sh

This page contains 2 frames:

Primary Page: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Frame ID: FE396DF158AF3CA5D192D83E61EE23E7
Requests: 18 HTTP requests in this frame

Frame: http://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 40F8985EAC50566002CD74B62477F6FB
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. http://ul.custhelp.com/app/account/questions/detail/i_id/724952/track/AvMY6QpODv8S~d~TGuEe~yJ9L~kq~... HTTP 302
    http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

21
Requests

5 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

3
IPs

2
Countries

195 kB
Transfer

390 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://ul.custhelp.com/app/account/questions/detail/i_id/724952/track/AvMY6QpODv8S~d~TGuEe~yJ9L~kq~C75Mv_q~zj~PP9j HTTP 302
    http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28= Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/
Redirect Chain
  • http://ul.custhelp.com/app/account/questions/detail/i_id/724952/track/AvMY6QpODv8S~d~TGuEe~yJ9L~kq~C75Mv_q~zj~PP9j
  • http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
25 KB
8 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
7470a1332040c9bd099b88a90b2572b1ddd8581b6ab8dfb2081967c287c518a0

Request headers

Host
ul.custhelp.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Cookie
cp_session=eU3ALFzsbyh4s7lex8_%7EtT_YVl1nMHzDqJ727l0Up_9QUud1EhNpIM%7E5eO4nZl7cix9OXdT6ZmcRCHRCL7zi%7EG61VTs86yZqAXg7MllDRkkvt4lt3LGze3nMNg_RaHMUnCSZBP8Z8uYLdK9XLBtrPVgB2VgrYThKxtyWL%7EQhg91EnooBINruJSULOUjhX3otPxj9w6Tj4eHF3ioGb%7EZYxfrZ5KtOMX8I8naQP9RQ5dWoC6DyFi%7EC%7E3zuLdoDVkpHoWvuffPjJqbCrZvZlWZ16OTEFg%7ENQB8NFl7fRwTMZUwh_2KTfwkGKAsXyh4pShgjdLmb4jeeIXHm0%21
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:49 GMT
Server
Apache
Cache-Control
no-cache
Expires
-1
Pragma
no-cache
Set-Cookie
cp_session=eUsE8TUTA7cJfq7_GvLcnGHNc4SdXe3YW2TEgbOXBhp8Cx%7E3Ud5vmD8o78FTpjdGDuTyTvFmhP7Qx9Dihsn3DP13fJI7m6Dd%7E6qCXYbZGCsSJhblyoScmCJhMrE7XAiGARQuwkRpKPazSghgriM7xlbyp9cK6Xr7QzF9PYORDlELGI9z9h0GbxIYvr_j0_z5YBBVHwcB5Bh0xkEZ4NW0apggPF3GcgE9Q02QQm49elPnthGGVnorfBTlbkFAOIjjEQkUFUnKK4WK_Lmlymw06Yll1RW7WI3rmLji5%7EwQ3gK7Gbqez8GkHbfpJ8MUEYV6Jp3myCfwWGjIUBvAP_bIA3zDhT%7EAdf5erE33nTHPWaqtAvYcghaeT8tp_Gx%7EuTjRZt4H4BoTwo2d%7Eea92ifzWsmj0QPZRMGnWj; path=/; httponly
RNT-Time
D=326039 t=1599666829077892
RNT-Machine
0.83
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Type
text/html;charset=utf-8
RNT-GK-Machine
0.216
Content-Length
6899

Redirect headers

Date
Wed, 09 Sep 2020 15:53:48 GMT
Server
Apache
Set-Cookie
cp_session=eU3ALFzsbyh4s7lex8_%7EtT_YVl1nMHzDqJ727l0Up_9QUud1EhNpIM%7E5eO4nZl7cix9OXdT6ZmcRCHRCL7zi%7EG61VTs86yZqAXg7MllDRkkvt4lt3LGze3nMNg_RaHMUnCSZBP8Z8uYLdK9XLBtrPVgB2VgrYThKxtyWL%7EQhg91EnooBINruJSULOUjhX3otPxj9w6Tj4eHF3ioGb%7EZYxfrZ5KtOMX8I8naQP9RQ5dWoC6DyFi%7EC%7E3zuLdoDVkpHoWvuffPjJqbCrZvZlWZ16OTEFg%7ENQB8NFl7fRwTMZUwh_2KTfwkGKAsXyh4pShgjdLmb4jeeIXHm0%21; path=/; httponly
Location
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
RNT-Time
D=177185 t=1599666828697827
RNT-Machine
0.79
Vary
Accept-Encoding
Content-Encoding
gzip
Content-Type
text/html;charset=utf-8
RNT-GK-Machine
0.216
Content-Length
20
standard.themes.standard.SITE.css
ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/ 		19 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
b7392f0a32f9b1ef17d19fec3dc56787d39f31b65da41392c3f7c55129a569b9

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:49 GMT
Content-Encoding
gzip
Last-Modified
Fri, 05 Jun 2020 20:58:53 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=10439 t=1599666829804876
RNT-Machine
0.80
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=94
Content-Length
5092
Expires
Fri, 09 Oct 2020 15:53:49 GMT
search.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/icons/ 		564 B
959 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/icons/search.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
71c939ec8e4b463e18493b3e98ad433a7f12484634633a52b9d113b74bab671f

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:49 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
image/png
RNT-Time
D=16323 t=1599666829802555
RNT-Machine
0.68
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
564
Expires
Fri, 09 Oct 2020 15:53:49 GMT
RightNow.js
ul.custhelp.com/euf/rightnow/js/19.2.0.1.4.249/min/ 		213 KB
62 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://ul.custhelp.com/euf/rightnow/js/19.2.0.1.4.249/min/RightNow.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
694bf1ff435eb68ecce73cdc3a94d24282389485d785db264a77458dee581c31

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:49 GMT
Content-Encoding
gzip
Last-Modified
Fri, 06 Apr 2018 15:14:40 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=13924 t=1599666829764419
RNT-Machine
0.73
Cache-Control
max-age=2592000
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Expires
Fri, 09 Oct 2020 15:53:49 GMT
standard.js
ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/ 		17 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
1e535e9f431d608bb7ffa8342456999965c8cd2085d8b55785d741c7be73bac4

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:49 GMT
Content-Encoding
gzip
Last-Modified
Fri, 05 Jun 2020 20:58:52 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=3137 t=1599666829952411
RNT-Machine
0.70
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
3952
Expires
Fri, 09 Oct 2020 15:53:49 GMT
login_form.js
ul.custhelp.com/euf/rightnow/optimized/1591390723/pages/utils/ 		4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/pages/utils/login_form.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
b815b3ca02fe9ba2ce2e68ad0406145da5bb7f7e538e0027182b8b64d1aec484

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:49 GMT
Content-Encoding
gzip
Last-Modified
Fri, 05 Jun 2020 20:59:01 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=7345 t=1599666829952165
RNT-Machine
0.64
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
1335
Expires
Fri, 09 Oct 2020 15:53:49 GMT
UL_pattern_grey.jpg
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/ 		19 KB
20 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/UL_pattern_grey.jpg
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
4bf29fab0ecea95b77753f1a18cb95d0249f275341246fa44d0d195c5f750038

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/jpeg
RNT-Time
D=10939 t=1599666830170151
RNT-Machine
0.83
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
19820
Expires
Fri, 09 Oct 2020 15:53:50 GMT
bg.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/ 		627 B
1021 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/bg.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
eb80a164996f98081e957bf2e83d5aac685fbbf056d0e6c0d8d3a2f626823dd8

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Thu, 18 May 2017 18:25:07 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
image/png
RNT-Time
D=4702 t=1599666830170135
RNT-Machine
1.149
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
627
Expires
Fri, 09 Oct 2020 15:53:50 GMT
ulps_support_serv_header.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/ 		5 KB
5 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/ulps_support_serv_header.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
465ac973942fe55b4dadad8c095426a7a0c79637151332e6c140619e532b38e5

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=8800 t=1599666830170273
RNT-Machine
0.81
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
4991
Expires
Fri, 09 Oct 2020 15:53:50 GMT
tabBackground.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/ 		750 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/tabBackground.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
8294ad4f1f73a071b0f2c39855025ea77c78216e37f64f6dd184112d9ff01a93

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
image/png
RNT-Time
D=4255 t=1599666830647002
RNT-Machine
1.146
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
750
Expires
Fri, 09 Oct 2020 15:53:50 GMT
buttonGradientCombo.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/ 		140 B
534 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/buttonGradientCombo.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
image/png
RNT-Time
D=3216 t=1599666830523441
RNT-Machine
0.75
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
140
Expires
Fri, 09 Oct 2020 15:53:50 GMT
truncated
/ 		67 B
0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
475dac9a64f6ad7b2d94ce570219b11320acb90d6e28ffa97bd6617d19b2cdfb

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
image/png
ULsupport_questions.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ULsupport_questions.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
7e778c4ab0f29cb788946b9ecbd37b52a1971b9346f7212f3d6896d3f32ecd57

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=6698 t=1599666830358232
RNT-Machine
1.148
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
16226
Expires
Fri, 09 Oct 2020 15:53:50 GMT
ULsupport_contact.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ULsupport_contact.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
80b3a369e6f465780949b46308161cd34173b1ac4961ba56f332a6ea9690830b

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=12984 t=1599666830366284
RNT-Machine
0.74
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
15968
Expires
Fri, 09 Oct 2020 15:53:50 GMT
ULsupport_icon_feedback.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ 		15 KB
15 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ULsupport_icon_feedback.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
f6dcd377b1fd8d96d3de2f127b8a08b64999c1024f1245ee64f1cb6dd99178ef

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=3012 t=1599666830298136
RNT-Machine
0.64
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
15479
Expires
Fri, 09 Oct 2020 15:53:50 GMT
ULsupport_icon_website.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ 		15 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ULsupport_icon_website.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
3140bd8537df0555c25c97f8cadbcf0caf33832e9f2d86657daa2dcf90323b3d

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=12230 t=1599666830437328
RNT-Machine
0.75
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=92
Content-Length
15828
Expires
Fri, 09 Oct 2020 15:53:50 GMT
ULsupport_icon_blog.png
ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ 		15 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/images/layout/ULsupport_icon_blog.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
eadda5325db01c40d5e91eda5fe0b808d9945d566f6d7745775251f2fbcf00cd

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2528 t=1599666830649319
RNT-Machine
1.146
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
15729
Expires
Fri, 09 Oct 2020 15:53:50 GMT
PoweredByOracle.png
ul.custhelp.com/euf/rightnow/images/ 		3 KB
3 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://ul.custhelp.com/euf/rightnow/images/PoweredByOracle.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/
Protocol
HTTP/1.1
Server
130.35.0.157 , United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
vipph01.rightnowtech.com
Software
Apache /
Resource Hash
163cc3c9f307407c876a617edd0496f7a70c94c4742354824f94438ebada4679

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1591390723/themes/standard/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Last-Modified
Tue, 06 May 2014 23:56:50 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2292 t=1599666830693762
RNT-Machine
0.83
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
2803
Expires
Fri, 09 Oct 2020 15:53:50 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame 40F8 		5 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
184.31.82.52 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.31
Connection
keep-alive
Content-Length
2498
Expires
Sun, 13 Sep 2020 04:52:20 GMT
e.js
www.rnengage.com/api/e/ca84048/ Frame 40F8 		175 B
551 B 		Script
General
Check archive.org
Download Go to
Full URL
https://www.rnengage.com/api/e/ca84048/e.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
184.31.82.52 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
/
Resource Hash
a9f0046fe504535c90432f2ac163e2c1d248bbc0eacf1bd5879512db37bb6668

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 09 Sep 2020 15:53:50 GMT
ETag
U-4uur6x
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.34
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Wed, 16 Sep 2020 07:10:56 GMT
r
www.rnengage.com/api/1/ Frame 40F8 		43 B
230 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://www.rnengage.com/api/1/r?Z=5ecmT9v7J&s=QObAXASo&uh=8762058c&uc=ul.custhelp.com%2Fapp%2Futils%2Flogin_form&b=ca84048&i=puresafety%3Aul&f=rnw&p=Customer%20Portal&v=19.2.0.1-b249-sp4&e=U-4uur6x&%230:redirectCount=1&%230:navType=0&a=script-page,view&n=script-page,response,i,687
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
Protocol
HTTP/1.1
Server
184.31.82.52 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Wed, 09 Sep 2020 15:53:51 GMT
Content-Length
43
Content-Type
image/gif
r
www.rnengage.com/api/1/ Frame 40F8 		43 B
230 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
http://www.rnengage.com/api/1/r?Z=5ecmW6xAF&s=QObAXASo&uh=8762058c&uc=ul.custhelp.com%2Fapp%2Futils%2Flogin_form&b=ca84048&i=puresafety%3Aul&f=rnw&p=Customer%20Portal&v=19.2.0.1-b249-sp4&e=U-4uur6x&%230:redirectCount=1&%230:navType=0&n=script-page,load,i,2394
Protocol
HTTP/1.1
Server
184.31.82.52 , Netherlands, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
http://ul.custhelp.com/app/utils/login_form/redirect/account%252Fquestions%252Fdetail%252Fi_id%252F724952/session/L3RpbWUvMTU5OTY2NjgyOC9zaWQvUU9iQVhBU28=
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Wed, 09 Sep 2020 15:53:51 GMT
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

4 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes object| YAHOO object| RightNow object| _rnq

1 Cookies

Domain/Path Name / Value
ul.custhelp.com/ Name: cp_session
Value: eUsE8TUTA7cJfq7_GvLcnGHNc4SdXe3YW2TEgbOXBhp8Cx%7E3Ud5vmD8o78FTpjdGDuTyTvFmhP7Qx9Dihsn3DP13fJI7m6Dd%7E6qCXYbZGCsSJhblyoScmCJhMrE7XAiGARQuwkRpKPazSghgriM7xlbyp9cK6Xr7QzF9PYORDlELGI9z9h0GbxIYvr_j0_z5YBBVHwcB5Bh0xkEZ4NW0apggPF3GcgE9Q02QQm49elPnthGGVnorfBTlbkFAOIjjEQkUFUnKK4WK_Lmlymw06Yll1RW7WI3rmLji5%7EwQ3gK7Gbqez8GkHbfpJ8MUEYV6Jp3myCfwWGjIUBvAP_bIA3zDhT%7EAdf5erE33nTHPWaqtAvYcghaeT8tp_Gx%7EuTjRZt4H4BoTwo2d%7Eea92ifzWsmj0QPZRMGnWj

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ul.custhelp.com
www.rnengage.com
130.35.0.157
184.31.82.52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