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13.82.107.234  Public Scan

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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On April 19 via api from CH — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 25 IPs in 4 countries across 19 domains to perform 101 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 300877.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
2 65.9.7.45 16509 (AMAZON-02)
2 52.211.21.27 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 5 2600:9000:225... 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
1 142.250.185.194 15169 (GOOGLE)
3 209.128.92.239 7151 (BAYAREA-AS)
6 44.226.216.252 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 18.203.37.60 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
4 20.62.48.180 8075 (MICROSOFT...)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
1 2 52.142.114.2 8075 (MICROSOFT...)
101 25
37    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:4001:813::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
6    2a00:1450:4001:82b::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    2a02:6ea0:c700::2 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
2    209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net
stats.sa-as.com
2    65.9.7.45 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-7-45.fra56.r.cloudfront.net
hd.egain.com
2    52.211.21.27 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-211-21-27.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
4    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
c.bing.com
5    2600:9000:225e:a800:6:9280:1080:93a1 (United States)

ASN16509 (AMAZON-02, US)
s.adroll.com
4    2a00:1450:4001:803::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
6    2a00:1450:4001:809::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    142.250.185.194 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s52-in-f2.1e100.net
www.googleadservices.com
3    209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net
api.kickfire.com
6    44.226.216.252 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-44-226-216-252.us-west-2.compute.amazonaws.com
ebrain.egain.com
1    2a00:1450:4001:828::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
2    2a00:1450:400c:c00::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    18.203.37.60 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-203-37-60.eu-west-1.compute.amazonaws.com
d.adroll.com
3    2a00:1450:4001:831::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
3    2a00:1450:4001:80f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
1    2a02:26f0:3500:7::17d8:4dcd (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
4    20.62.48.180 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
e.clarity.ms
3    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
1    2a02:6ea0:c700::4 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
key-cdn.printfriendly.com
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.clarity.ms
Apex Domain
Subdomains		 Transfer
45 egain.com
www.egain.com — Cisco Umbrella Rank: 300877
hd.egain.com
ebrain.egain.com
708 KB
6 clarity.ms
e.clarity.ms — Cisco Umbrella Rank: 2128
c.clarity.ms — Cisco Umbrella Rank: 637
24 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 37
20 KB
6 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2529
d.adroll.com — Cisco Umbrella Rank: 1594
77 KB
6 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 71
305 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 482
www.linkedin.com — Cisco Umbrella Rank: 603
px4.ads.linkedin.com — Cisco Umbrella Rank: 4702
4 KB
4 gstatic.com
fonts.gstatic.com
122 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 378
c.bing.com — Cisco Umbrella Rank: 234
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 46
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5383
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 4
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 40
stats.g.doubleclick.net — Cisco Umbrella Rank: 95
2 KB
3 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 75228
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 19940
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21089
15 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 22924
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 58653
1 KB
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 913
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 104
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 7870
1008 B
101 19
Domain Requested by
37 www.egain.com www.egain.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
6 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
6 www.googletagmanager.com www.egain.com
www.googletagmanager.com
5 s.adroll.com 1 redirects www.egain.com
s.adroll.com
4 e.clarity.ms bat.bing.com
e.clarity.ms
4 fonts.gstatic.com fonts.googleapis.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 api.kickfire.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 px.ads.linkedin.com 2 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 c.bing.com 1 redirects
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 snap.licdn.com www.egain.com
1 d.adroll.com s.adroll.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 www.googleadservices.com www.googletagmanager.com
1 ws.zoominfo.com www.egain.com
101 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2022-04-10 -
2022-07-09		 3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA		 2022-02-14 -
2023-02-14		 a year crt.sh
hd.egain.com
Amazon		 2022-02-09 -
2023-03-10		 a year crt.sh
*.analytics-egain.com
Amazon		 2021-10-06 -
2022-11-04		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2021-06-04 -
2022-06-03		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01		 2022-03-16 -
2022-09-16		 6 months crt.sh
s.adroll.com
Amazon		 2021-08-02 -
2022-08-31		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
www.googleadservices.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA		 2020-07-28 -
2022-07-28		 2 years crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
adroll.mgr.consensu.org
Amazon		 2021-09-09 -
2022-10-08		 a year crt.sh
www.google.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
www.google.de
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
a.clarity.ms
Microsoft RSA TLS CA 01		 2021-07-27 -
2022-07-27		 a year crt.sh
1639039923.rsc.cdn77.org
R3		 2022-04-09 -
2022-07-08		 3 months crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Frame ID: A3C7A0DB3F26665990F117D2DFDE5C67
Requests: 97 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: A35CCDAA29BEC78FC021E6C4516CEC20
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: A85F5F1B0A4E1A2693DFCF85B194BDCC
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: C8F50F29D9810A7271F16578A4DBE175
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: AA3CFB7CF275BBB4C3EE4F2165037495
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

101
Requests

97 %
HTTPS

58 %
IPv6

19
Domains

28
Subdomains

25
IPs

4
Countries

1333 kB
Transfer

3636 kB
Size

33
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 64
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js
Request Chain 83
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650384534378&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1650384534378%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Fuid%253D98ad61e9-ff12-eb11-a814-000d3a1b1316%2526utm_campaign%253Ddigital4-na%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650384534378&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650384534378&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQJDGg4sRAyIUwAAAYBClXzEq5qCSUMS-eWr83Z7pnZovOZmRyvE0YuJTHzKqVCCo39JUmU
Request Chain 94
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=5E29C0E911EE4CEDA024B8A02462C336&RedC=c.clarity.ms&MXFR=19EDD0599EE369A60CF3C1D29AE36706 HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=5E29C0E911EE4CEDA024B8A02462C336&MUID=339704732FB0675B279B15F82E626629

101 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/resources/digital-customer-service-software-vendor-traps/ 		188 KB
39 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bb3bace625ceffdfba00b16fa491aab3f62c5cafbc7d9b2f713f8ce1d9438cc6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
39277
Content-Type
text/html; charset=UTF-8
Date
Tue, 19 Apr 2022 16:08:52 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
704 B 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		17 KB
3 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		1 KB
869 B 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
23257
css
fonts.googleapis.com/ 		31 KB
2 KB 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dc3eefe6b1857505fcff69054bb2c7381a95448d621179e0df280cc3859413c6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 16:03:04 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 16:08:53 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 16:08:53 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1106
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
3 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e81176429dcfe01e4c093b6b68ab2e1f05aa115d0403b1b94d08dbfef5506d1c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Fri, 11 Mar 2022 17:53:21 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1af4b-5d9f501a7f7ad-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
15216
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 		36 KB
6 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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X-Content-Type-Options nosniff

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accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/ 		87 KB
31 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/ 		11 KB
4 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
50 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
66 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
2 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		11 KB
3 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 31 Jan 2022 02:10:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b06-5d6d74ac118ac-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
2168
js
www.googletagmanager.com/gtag/ 		181 KB
66 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
f10850bb76616e6dd7b9429087037fe3921ac90b4220790ce05b1210833f6feb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
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private, max-age=900
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strict-transport-security
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content-length
67790
x-xss-protection
0
expires
Tue, 19 Apr 2022 16:08:54 GMT
js
www.googletagmanager.com/gtag/ 		100 KB
39 KB 		Script
General
Check archive.org
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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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2a00:1450:4001:82b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
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true
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content-length
39694
x-xss-protection
0
expires
Tue, 19 Apr 2022 16:08:54 GMT
js
www.googletagmanager.com/gtag/ 		105 KB
41 KB 		Script
General
Check archive.org
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Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
41982
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 15:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
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expires
Tue, 19 Apr 2022 16:08:54 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 		305 B
975 B 		Image
General
Check archive.org
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Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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H2
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TLS 1.3, , AES_256_GCM
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2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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CDN77-Turbo /
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 16:08:54 GMT
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
age
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HIT
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2
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identity
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1148
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305
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AcO1ry+vyCL/fAQAAA
x-accel-expires
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last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
CDN77-Turbo
x-77-nzt-ray
biGsIP1BhTA
x-77-cache
HIT
x-goog-hash
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*
access-control-expose-headers
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cache-control
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x-goog-stored-content-length
305
accept-ranges
bytes
content-type
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expires
Sat, 19 Dec 2020 18:12:05 GMT
eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 		9 KB
9 KB 		Image
General
Check archive.org
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https://www.egain.com/egain-media/2022/02/eGain-logo-300.png
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
X-Content-Type-Options
nosniff
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Mon, 07 Feb 2022 18:10:37 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2453-5d77184806904"
Strict-Transport-Security
max-age=31536000
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
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9299
printfriendly.js
cdn.printfriendly.com/ 		49 KB
14 KB 		Script
General
Check archive.org
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https://cdn.printfriendly.com/printfriendly.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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H2
Security
TLS 1.3, , AES_256_GCM
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2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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Software
CDN77-Turbo /
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
age
4
x-guploader-uploadid
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gzip
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HIT
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85
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AcO1ry+YReL/VQAAAA
x-accel-expires
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last-modified
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server
CDN77-Turbo
x-77-nzt-ray
R7BB9zz58T4
vary
Accept-Encoding
x-goog-hash
crc32c=ldWATA==, md5=q1i1ng3GnsOHutrL1EYVYA==
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access-control-allow-origin
*
access-control-expose-headers
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cache-control
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x-goog-stored-content-length
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content-type
application/javascript
expires
Mon, 18 Apr 2022 22:02:41 GMT
imagesloaded.min.js
www.egain.com/includes/js/ 		5 KB
2 KB 		Script
General
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https://www.egain.com/includes/js/imagesloaded.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:53 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
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Keep-Alive
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bytes
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timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/ 		20 KB
7 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/ 		1 KB
988 B 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/ 		121 KB
32 KB 		Script
General
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
40 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
General
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
3404
live.js
stats.sa-as.com/ 		1 KB
986 B 		Script
General
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https://stats.sa-as.com/live.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-119-150.bayarea.net
Software
Apache /
Resource Hash
44b7fb6f761a2e8bf64400e3311c4c4bf343e888ee1b8bbf125881c4617ed70f
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:59 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"7200a7-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/ 		3 KB
584 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
3adb0cbb201a75464e3a589d948a6ac22c2824df4de1df49875b76df7e311404
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 16:08:53 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 16:08:53 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 16:08:53 GMT
css
fonts.googleapis.com/ 		4 KB
704 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b596ece359a0e4dddb77e562a59d751f992cc3197ad4bed2ff13145e87a391bb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 14:58:37 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 16:08:53 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 16:08:53 GMT
css
fonts.googleapis.com/ 		8 KB
782 B 		Stylesheet
General
Check archive.org
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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 14:55:28 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 16:08:53 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 16:08:53 GMT
gtm.js
www.googletagmanager.com/ 		160 KB
51 KB 		Script
General
Check archive.org
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Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e91ec6661e0250521db1834df63ff4a1e3a41374cb82ac7c6df984157e64bcf3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
51892
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 15:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 16:08:54 GMT
bg-spring-1.jpg
hd.egain.com/images/backgrounds/ 		102 KB
102 KB 		Image
General
Check archive.org
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Full URL
https://hd.egain.com/images/backgrounds/bg-spring-1.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.7.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-7-45.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5bc6dcde8fbf0fdfc2cc5c61b0b828c3607d9de647b7fc55532316b08fefceab

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 25 Mar 2022 16:04:39 GMT
Date
Tue, 19 Apr 2022 15:37:51 GMT
Via
1.1 98997c223299d9efd138e7fb9a08a072.cloudfront.net (CloudFront)
Last-Modified
Fri, 25 Mar 2022 16:09:03 GMT
Server
AmazonS3
Age
1864
ETag
"95cce4e0f240c077aeb33936b82d5a06"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
FRA56-C1
Accept-Ranges
bytes
Content-Length
104003
X-Amz-Cf-Id
lDEtLC8l4S7e4Jl4-Pogj-RMxSF65muKr4Z4evzsScj_P_jA8YdliA==
EG26912918
analytics.analytics-egain.com/onetag/ Frame A35C 		16 KB
16 KB 		Script
General
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Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.21.27 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-211-21-27.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Wed, 20 Apr 2022 16:08:54 GMT
gtm.js
www.googletagmanager.com/ 		117 KB
41 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
dbab01cb27f901a8fde1186b001fd802a208c55e025583859b77925441bec27d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42320
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 15:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 16:08:54 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/ 		778 B
1008 B 		Script
General
Check archive.org
Download Go to
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
70cabce0d5ab5b2d19a1b40abb01610d371a9dd139aa116ffd1fb73b17c7510e
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
6fe6e6ca3e7c01df-ZRH
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for
via
1.1 google
bat.js
bat.bing.com/ 		38 KB
12 KB 		Script
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https://bat.bing.com/bat.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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User-Agent
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Response headers

strict-transport-security
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content-encoding
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accept-ch
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accept-ranges
bytes
content-length
11333
roundtrip.js
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/ 		61 KB
19 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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X-Amz-Version-Id
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gzip
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W/"5de9c9d2b8f71033e8796548faa03736"
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Last-Modified
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Server
AmazonS3
Date
Tue, 19 Apr 2022 16:08:54 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
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https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
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Host: fonts.googleapis.com
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accept-language
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User-Agent
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Response headers

date
Tue, 12 Apr 2022 22:45:07 GMT
x-content-type-options
nosniff
age
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17 KB 		Font
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https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
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Host: fonts.googleapis.com
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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accept-language
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Response headers

date
Tue, 12 Apr 2022 22:52:27 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
sffe
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fonts.gstatic.com/s/opensanscondensed/v22/ 		15 KB
15 KB 		Font
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https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
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H2
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accept-language
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User-Agent
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Response headers

date
Tue, 12 Apr 2022 23:10:44 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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fonts.gstatic.com/s/opensans/v28/ 		47 KB
47 KB 		Font
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https://fonts.gstatic.com/s/opensans/v28/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6F.woff2
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Host: fonts.googleapis.com
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H2
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TLS 1.3, , AES_128_GCM
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accept-language
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User-Agent
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Response headers

date
Tue, 12 Apr 2022 22:53:33 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin
alt-svc
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server
sffe
cross-origin-opener-policy
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report-to
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expires
Wed, 12 Apr 2023 22:53:33 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 		75 KB
76 KB 		Font
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https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
Name Value
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Referer
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https://www.egain.com
accept-language
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User-Agent
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Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
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Content-Length
77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 		29 KB
30 KB 		Font
General
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https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
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Resource Hash
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Security Headers
Name Value
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Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
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Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
30064
questions.jpg
hd.egain.com/images/ 		46 KB
46 KB 		Image
General
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Full URL
https://hd.egain.com/images/questions.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.7.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

x-amz-meta-cb-modifiedtime
Wed, 06 May 2020 10:00:21 GMT
Date
Tue, 19 Apr 2022 15:48:37 GMT
Via
1.1 47a7b8b932d91b0edbfc42f1ba94ebc0.cloudfront.net (CloudFront)
Last-Modified
Wed, 06 May 2020 10:00:54 GMT
Server
AmazonS3
Age
1218
ETag
"3cddd468003b74a8d2642de9b3746ca6"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
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keep-alive
X-Amz-Cf-Pop
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X-Amz-Cf-Id
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js
www.googletagmanager.com/gtag/ 		181 KB
66 KB 		Script
General
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
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content-length
67777
x-xss-protection
0
expires
Tue, 19 Apr 2022 16:08:54 GMT
collect
www.google-analytics.com/g/ 		0
170 B 		Ping
General
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Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4d0&_p=547703658&_z=ccd.NLB&cid=892631857.1650384534&ul=en-us&sr=1600x1200&_s=1&sid=1650384534&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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content-length
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expires
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analytics.js
www.google-analytics.com/ 		49 KB
20 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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conversion_async.js
www.googleadservices.com/pagead/ 		39 KB
15 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
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TLS 1.3, , AES_128_GCM
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Tue, 19 Apr 2022 16:08:54 GMT
gip
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
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56380144.js
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
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content-length
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expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
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https://www.google-analytics.com/j/collect?v=1&_v=j96&a=547703658&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=1732401274&gjid=2074873304&cid=892631857.1650384534&tid=UA-15835029-4&_gid=1212011901.1650384534&_r=1&gtm=2wg4d0NC9SGDL&cd17=98ad61e9-ff12-eb11-a814-000d3a1b1316&z=1782380017
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H3
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
egain-chat.js
ebrain.egain.com/system/templates/chat/ 		2 KB
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
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H2
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server
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allow_cobrowse.js
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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accept-language
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date
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content-encoding
gzip
x-content-type-options
nosniff
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x-powered-by
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accept-ranges
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content-length
6978
Offers.egain
ebrain.egain.com/system/ 		262 B
998 B 		Script
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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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https://www.egain.com/
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Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
gzip
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nosniff
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ARR/3.0
vary
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expires
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cache-control
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max-age=31536000; includeSubDomains
content-length
284
x-ua-compatible
IE=EmulateIE9
EG26912918
analytics.analytics-egain.com/iframe/ Frame A85F 		4 KB
4 KB 		Document
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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52.211.21.27 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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ec2-52-211-21-27.eu-west-1.compute.amazonaws.com
Software
/
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Request headers

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https://www.egain.com/
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1
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Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Tue, 19 Apr 2022 16:08:54 GMT
expires
Wed, 20 Apr 2022 16:08:54 GMT
server
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 		3 KB
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Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
4161dff987b7406f589a4b88e6678f3d4e715a08b1877e706c70d1f3afdb85b2
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1172
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
441 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=892631857.1650384534&jid=1732401274&gjid=2074873304&_gid=1212011901.1650384534&_u=YADAAUABAAAAAC~&z=31355450
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Tue, 19 Apr 2022 16:08:54 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
70 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=892631857.1650384534&jid=1135472048&gjid=567467600&_gid=1212011901.1650384534&_u=YADAAUAAAAAAAC~&z=717525393
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Tue, 19 Apr 2022 16:08:54 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
FINC2MQIPFCK7P2ZQZKQT3
d.adroll.com/consent/check/ 		442 B
535 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&_s=a732d5a69b0ab8f4136090adede20fab&_b=2
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.203.37.60 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-203-37-60.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
Resource Hash
f18c330cfb2e98a8ae6a0a1e3421d1e6f425dd92d7d8817b972d240c864789d7

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:54 GMT
server
nginx/1.20.0
content-length
442
content-type
application/javascript
/
www.google.com/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1650384534212&cv=9&fst=1650384000000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4d0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=1176609031&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1650384534212&cv=9&fst=1650384000000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4d0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=1176609031&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
insight.min.js
snap.licdn.com/li.lms-analytics/ 		8 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:7::17d8:4dcd Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
14f2ec002b176e0dee403cb7dd4ef2274a1353080e1e3e4084678770f4c15b9c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:54 GMT
Content-Encoding
gzip
Last-Modified
Wed, 13 Apr 2022 23:25:22 GMT
X-CDN
AKAM
Vary
Accept-Encoding
Content-Type
application/x-javascript;charset=utf-8
Cache-Control
max-age=61072
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
3085
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=892631857.1650384534&jid=1732401274&_u=YADAAUABAAAAAC~&z=1734025530
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=892631857.1650384534&jid=1732401274&_u=YADAAUABAAAAAC~&z=1734025530
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=892631857.1650384534&jid=1135472048&_u=YADAAUAAAAAAAC~&z=1892814071
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=892631857.1650384534&jid=1135472048&_u=YADAAUAAAAAAAC~&z=1892814071
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=98ad61e9-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
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p3p
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expires
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egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame C8F5 		54 KB
12 KB 		Script
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URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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URL: https://e.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 16:08:55 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-powered-by
ARR/3.0
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript;charset=UTF-8
vary
Accept-Encoding
content-length
260
my
api.kickfire.com/ 		58 B
333 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.kickfire.com/my?key=036574b8a13c1c85&keyField=northernpowergrid.com
Requested by
Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-92-239.bayarea.net
Software
Apache /
Resource Hash
199bf8ceaea3c4786b908668fb3cfe2a0a9cd54cca64084609c2b8f68c493cc5
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 16:08:55 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
application/json
Access-Control-Allow-Origin
*
Connection
Keep-Alive
Keep-Alive
timeout=5, max=74
Content-Length
58
c.gif
c.clarity.ms/
Redirect Chain
  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=5E29C0E911EE4CEDA024B8A02462C336&RedC=c.clarity.ms&MXFR=19EDD0599EE369A60CF3C1D29AE36706
  • https://c.clarity.ms/c.gif?CtsSyncId=5E29C0E911EE4CEDA024B8A02462C336&MUID=339704732FB0675B279B15F82E626629
42 B
369 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://c.clarity.ms/c.gif?CtsSyncId=5E29C0E911EE4CEDA024B8A02462C336&MUID=339704732FB0675B279B15F82E626629
Protocol
H2
Server
52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:54 GMT
last-modified
Fri, 18 Mar 2022 19:39:54 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
etag
"8120eaf0ff3ad81:0"
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-type
image/gif
content-length
42

Redirect headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:55 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: F42EFAD727DF435B99E14D23357C98F1 Ref B: FRAEDGE1214 Ref C: 2022-04-19T16:08:55Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
https://c.clarity.ms/c.gif?CtsSyncId=5E29C0E911EE4CEDA024B8A02462C336&MUID=339704732FB0675B279B15F82E626629
cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=547703658&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=KickFire%20API&ea=success&_u=aADAAUABAAAAAC~&jid=&gjid=&cid=892631857.1650384534&tid=UA-15835029-4&_gid=1212011901.1650384534&gtm=2wg4d0NC9SGDL&cd6=Northern%20Powergrid%20Holdings%20Company&cd7=northernpowergrid.com&cd8=Newcastle%20Upon%20Tyne&cd9=England&cd10=United%20Kingdom&cd11=2%2C500%20to%205%2C000&cd12=%24250%2C000%2C000%20to%20%24500%2C000%2C000&cd13=No&cd14=Null&cd15=Prospect&cd18=Utilities&z=2043767463
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:809::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 18 Apr 2022 18:32:18 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
77797
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame AA3C 		2 KB
1 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
Software
/ ARR/3.0
Resource Hash
44c6f774243c238ccb1bcebcfb9824dea5fad8aab88d33feff8ddb8bce133b36
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
cache-control
max-age=86400,private
content-encoding
gzip
content-length
807
content-type
text/html
date
Tue, 19 Apr 2022 16:08:55 GMT
last-modified
Wed, 06 Apr 2022 13:02:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-powered-by
ARR/3.0
collect
e.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://e.clarity.ms/collect
Requested by
Host: e.clarity.ms
URL: https://e.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.62.48.180 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 16:08:55 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:bdfb7149-d2ee-45f0-9a22-f0b1c5035608
collect
www.google-analytics.com/g/ 		0
17 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4d0&_p=547703658&_z=ccd.NLB&cid=892631857.1650384534&ul=en-us&sr=1600x1200&sid=1650384534&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D98ad61e9-ff12-eb11-a814-000d3a1b1316&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:809::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 16:08:59 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
e.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://e.clarity.ms/collect
Requested by
Host: e.clarity.ms
URL: https://e.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.62.48.180 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 16:08:58 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:bdfb7149-d2ee-45f0-9a22-f0b1c5035608

Verdicts & Comments Add Verdict or Comment

195 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 function| structuredClone object| oncontextlost object| oncontextrestored function| getScreenDetails undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager object| google_tag_data object| gaGlobal string| GoogleAnalyticsObject function| ga function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| kickfireGTM function| UET function| UET_init function| UET_push object| ueto_0ba023cfda function| __adroll__ string| adroll_sid object| __adroll function| __cmp function| __tcfapi object| adroll_form_fields function| adroll_tpc_callback object| gaplugins object| gaData function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| adroll_exp_list object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| __adroll_consent_data object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID function| clarity function| lintrk boolean| _already_called_lintrk object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri object| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country object| $jscomp string| BANNER_VERSION string| TCF_VERSION string| IABWRITE_NO_COOKIE object| __adroll_consent_banner object| __adroll_consent_prev_lastchild function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer function| onYouTubeIframeAPIReady object| eGain

33 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node0o4890dx0wz7x1wp2px972krkr160902.node0
.bing.com/ Name: MUID
Value: 339704732FB0675B279B15F82E626629
.egain.com/ Name: _gcl_au
Value: 1.1.888425833.1650384534
www.egain.com/ Name: kickfire_api_session_cookie
Value: 1
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital4-na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga
Value: GA1.2.892631857.1650384534
.egain.com/ Name: _gid
Value: GA1.2.1212011901.1650384534
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
www.egain.com/ Name: EG-U-ID
Value: A04f73e923-f856-49ce-9783-d8fcb62eecae
www.egain.com/ Name: EG-S-ID
Value: C6fc57029c-a2d6-4dd8-8288-bec8251c9980
.ws.zoominfo.com/ Name: visitorId
Value: 77d3b73496811becbe3dcb0290743fe917142f1196980cb0d033b671493ccc34
.linkedin.com/ Name: UserMatchHistory
Value: AQKv5uOtJCPXZgAAAYBClXu4_VrvnrZS-bskBbUHVzikn_Ji5Diuj5HzLUizD2fMOkzni8PdliaavQ
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Value: AQK3jxoJdZxYpgAAAYBClXu4gatJPaR3qpTnUXS-v6Q8wFoDTrXr5WVJgpy7TqxNQzFLzIr3fSKy2kkBC849Eg
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&7a8268aa-0a6b-4e74-89c2-870466180e23"
.linkedin.com/ Name: lidc
Value: "b=VGST07:s=V:r=V:a=V:p=V:g=2324:u=1:x=1:i=1650384534:t=1650470934:v=2:sig=AQEGFIzxNMxmKdP2hzdp1sSSd03qpjv2"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220419160854bd38940e-339d-42dd-8661-30c0938d27a7AQHZJz1iRmwO_Z1JHikjCatzQEFosHwA"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NTAzODQ1MzQ7MjswMjG0y2SyLX7X/le/N37TJZCpZZY+tlG/2/knIjxa4gqUHA==
.egain.com/ Name: _uetsid
Value: 02d235b0bffb11eca450350d3e49fe9c
.egain.com/ Name: _uetvid
Value: 02d23e60bffb11ecbaeb75a2687e2344
.egain.com/ Name: _clck
Value: 1qi7bo8|1|f0r|0
.egain.com/ Name: _clsk
Value: 80c3nz|1650384535230|1|1|e.clarity.ms/collect
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1650384534.1.1.1650384535.0
.c.bing.com/ Name: SRM_B
Value: 339704732FB0675B279B15F82E626629
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 339704732FB0675B279B15F82E626629
.c.clarity.ms/ Name: ANONCHK
Value: 0
ebrain.egain.com/ Name: AWSALB
Value: eMpWGhqMqeSKr6E0HbG7ZkHm5rSvVuJtE+4uBnk6pi3UtHX7a90941YDvw1NaaGtsTdcFdo6IdoQoZBzmNHyzWRjEhAp5N2yQmtZYgypCsTq8R7cJn2fbpjAPopW
ebrain.egain.com/ Name: AWSALBCORS
Value: eMpWGhqMqeSKr6E0HbG7ZkHm5rSvVuJtE+4uBnk6pi3UtHX7a90941YDvw1NaaGtsTdcFdo6IdoQoZBzmNHyzWRjEhAp5N2yQmtZYgypCsTq8R7cJn2fbpjAPopW

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
e.clarity.ms
ebrain.egain.com
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