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 5. Safe ‘n’ Sound


SAFE ‘N’ SOUND

A transparent payment service, helpful advice on how to spot trusted
advertisers, and our amazing AI.


48-HOUR SAFEGUARD

To book your new place, you need to pay the first month’s rent. But, the
advertiser doesn’t receive it until 48 hours after you’ve moved in. This way you
can check whether everything is as advertised. If the listing was not as
advertised, we won’t pay the advertiser (e.g. it was listed with a double bed,
but you arrive at the room and there’s only a single bed). We’ll start an
investigation, issue a refund, and help you find a new place.

WHEN DOES THE 48-HOUR WINDOW START?



PAYMENT REQUESTS

Not only can you secure your new place by paying the first month’s rent, but you
can also pay the deposit, monthly rent, or any other fees without leaving
HousingAnywhere. If the advertiser sends you a payment request, we send you
reminders in the lead up to the payment’s due date (7 days before, 3 days before
& on the due date itself). If you complete payment requests before your move-in
date, our 48-hour security policy applies; the advertiser won’t get any payouts
until you’ve comfortably moved in.

COMPLETE MY PAYMENT REQUESTS



PAYMENT OVERVIEW

Always know what’s due and when. The payment overview is automatically updated
so you can see the status of past and future payments, enabling you to plan,
keep track, and relax. Besides showing you what's upcoming and reminding you of
overdue payments, we'll also provide you with a Live Payment Tracking link to
see exactly when we've collected your money and paid it out to your landlord.




ANTI-FRAUD MEASURES

Our AI-powered algorithm keeps potential scammers at bay by detecting fraudulent
listings within 5 minutes of being created on the platform. If you think an
advertiser starts behaving strangely, you can report them, and we’ll fully
investigate.




TRANSPARENT FEES

HousingAnywhere provides continuous support until you move into your new home.
What you'll pay to book depends on which country you're moving to. Looking for a
place in The Netherlands? You can buy a subscription to reach out to landlords.
When ready, you'll pay just the first month's rent to complete your booking. If
you're looking for a place in another country, in addition to the first month's
rent (which we pay the landlord), we charge a service fee of 25%–30% of the
first month's rent (from €165). This is a one-time payment, charged once when
you book your new home. These fees help HousingAnywhere continue operating an
efficient marketplace and maintaining a secure booking system.

LEARN MORE ABOUT OUR FEES



SAFETY FIRST

We work hard to protect your money. Our automated online payments system keeps
scammers at bay. Read more about our safeguards and pick up some tips for
staying safe online with the articles to the right.

FAQs, Policies & blogs

More about our secure payment system
Cancellation policy for tenants
How to avoid online scams
SAFELY BOOK YOUR NEW HOME


FIND A PLACE THAT FEELS LIKE HOME

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