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Welcome to NCM!

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Helping Each Other Succeed Every Day
Helping Each Other Succeed Every Day
WE OWE OUR SUCCESS TO OUR PEOPLE, OUR SOLUTIONS, AND CLIENTS LIKE YOU
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SUCCESS THROUGH ACCOUNTABILITY.

NCM Associates is a 100% employee-owned company proudly serving thousands of new
and pre-owned automotive dealers, OEMs, and business operators in more than 20
other industries throughout North America. Since our founding in 1947, we've
worked tirelessly to create solutions and hone best practices to help our
clients be more profitable and nimble when times are good, while preparing them
for challenging economic conditions. We thrive on providing 360° solutions that
put clients on the path to sustained growth through accountability.

20 GROUPS

CONSULTING

TRAINING

SOFTWARE SOLUTIONS

OEM SOLUTIONS

Working with the NCM organization has upped our game! Any dealer also interested
in increasing sales and profits while reducing expenses should seriously
consider joining an NCM 20 Group.

Andy Graff, Vice President Sales, Galpin Motors, Inc.

I was so impressed with Mark’s knowledge and commitment to helping me that I
hired him to do a full analysis of our expenses … [and] reached out for advice
from BDC management to personnel.

Angela Killinger, Director of Facilities and Human Relations, Joyce Koons Honda

The wealth of information in the monthly composite is endless. We are able to
compare ourselves to industry benchmarks and tweak our business as necessary to
become more profitable and stable.

John Rockwell, Owner, Automotive Financial Services
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NCM 20 GROUPS

The hallmarks of an NCM 20 Group, a peer learning concept, hold true today as
they did in 1947, when we founded it: have open and honest conversations about
your operations using data, share strategies and best practices with
non-competing peers, and hold one another accountable for success. From dealer
20 Groups to non-automotive performance 20 Groups, our criteria will ensure
you're matched to the right group.


AUTOMOTIVE CONSULTING SERVICE

Our retail automotive coaches provide holistic, in-dealership consultations,
bringing their expertise and fresh insights to review your numbers with NCM
Benchmark comparison data, discuss processes, and develop a custom action plan
to improve overall performance.


AUTOMOTIVE SOFTWARE SOLUTIONS

Our suite of dealership software can provide you online data management tools
that help track your operational and financial progress against others. This
includes our cloud-based, state-of-the-art auto dealer software solutions:
Axcessa .


BENCHMARK COMPARISON TOOLS

NCM automotive benchmark reports remain the most comprehensive measure of your
financial performance as compared to similar organizations and industry
averages. With multiple types of benchmark reports available, we can provide
customizable benchmarks to help you drive profits in every department.


AUTOMOTIVE TRAINING PROGRAMS

The NCM Institute delivers more than 25 fixed ops, variable ops, and executive
courses to dealership teams, and on behalf of OEMs, across the US and Canada.
From automotive dealer training to service advisor training, by offering custom
content and an annual training subscription, we make it easy and cost-effective
to educate and develop your entire staff.


TRAVEL SERVICES

Whether you need to go to a convention, OEM meeting, to see family or the beach,
we offer comprehensive travel services so you can focus on what’s truly
important—your family and your business.

Committed to your success.

Success happens when you assemble the right team—one that understands the
benchmark numbers and the realities of your industry, and will hold you
accountable to both. When you become an NCM client, you receive the full
attention of our 170+ employee-owners dedicated to one thing—your success.

Learn More
75+ INNOVATIVE YRS
250+ PROFESSIONALS
100% EMPLOYEE-OWNED
20 GROUP FOUNDERS

Explore Articles from Industry Experts

The Secret to this Dealership’s Success? Employee Ownership
 * Culture
 * NCM Associates

When it comes to culture, recruiting, and retention, Roush Auto Group has found
success through being an ESOP organization. Read about what that means, and
where they've seen the biggest impact.

The Importance of Your Front-End Experience
 * NCM Associates
 * Used Vehicle

In this blog, a recent car buyer shares their experience at several dealerships,
and shares multiple takeaways to consider for your dealership to help with the
overall consumer experience.

NEWS+VIEWS

NCM Celebrates Completion Of TSI Auto Solutions Merger With Ribbon-Cutting
Ceremony

Learn More

NCM Acquires TSI Auto Solutions, Strengthening Its Database, Analytics, And SaaS
Presence.

Learn More

NCM Acquires ConSept To Become Largest 20 Group Provider.

Learn More
Call 800-756-2620 for more information on NCM Associates' solutions.
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