support.lastpass.com
Open in
urlscan Pro
35.158.127.53
Public Scan
Submitted URL: https://support.logmeininc.com/lastpass/help/add-a-new-site-lp010005
Effective URL: https://support.lastpass.com/s/document-item?language=en_US&_LANG=enus&bundleId=lastpass&topicId=LastPass%2Fadd-sites-vault.html
Submission: On January 16 via manual from US — Scanned from DE
Effective URL: https://support.lastpass.com/s/document-item?language=en_US&_LANG=enus&bundleId=lastpass&topicId=LastPass%2Fadd-sites-vault.html
Submission: On January 16 via manual from US — Scanned from DE
Form analysis
1 forms found in the DOMPOST
<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>
Text Content
Loading ×Sorry to interrupt CSS Error Refresh Support Service Status Approved Contact Us Log in to support Toggle Live chat:Agent Offline TYPE YOUR QUESTION BELOW OR SIGN IN TO REACH A SUPPORT AGENT * All * Articles * Case Home LastPass Guide Get Started Browser Extension Add a new site Loading the page CONTENTS Collapse All Expand All Get Started LastPass Quick Start Guide About LastPass What is LastPass and why should I use it? What is the LastPass master password? How is LastPass safe? What makes LastPass secure? Is LastPass GDPR compliant? Is LastPass HIPAA compliant? Is there a service outage for LastPass? What happens if LastPass has an outage? What's new in LastPass? How do I contact customer support for LastPass? What levels of customer support does LastPass offer? Having trouble logging in? Report a billing issue to LastPass Report a bug or technical issue to LastPass Get console and network logs for LastPass in Chrome Get console logs for LastPass in Firefox Get console and network logs for LastPass in Edge Get console and network logs for LastPass in Opera Use the My Cases portal I submitted a case but I'm not receiving any emails – what should I do? Report a security issue to LastPass Report a phishing email to LastPass Attend free LastPass training Best practices for traveling with LastPass Best practices for using spell check in a browser Verify your trusted device Why am I seeing a message to check my inbox to verify or try again when logging in to LastPass? Why didn't I get an email sent from LastPass? Why does my verification link show as expired when I verify my location for LastPass? LastPass Security Incident Summary Security Bulletin: Recommended Actions for LastPass Business Administrators Security Bulletin: Recommended Actions for Free, Premium, and Families Customers What have we done to secure LastPass Installation Create an account Install and log in to LastPass Log in to your online web vault for LastPass System requirements for LastPass Allowlisting and firewall configuration for LastPass Manage automatic updates for the LastPass browser extension Install the LastPass binary component Uninstall LastPass Account Recovery Set Up Set up all account recovery options for LastPass Set up additional security options for LastPass Set up biometrics and mobile account recovery on iOS for LastPass Set up SMS account recovery for LastPass Check if you have set up SMS account recovery for LastPass Update your phone number for SMS account recovery for LastPass Create a Recovery One Time Password to use during LastPass account recovery Recover Recover your lost master password for LastPass Reset your master password using mobile account recovery on iOS for LastPass Reset your master password using mobile account recovery on Android for LastPass Reset your master password using a hint/reminder Reset your master password using SMS account recovery for LastPass Reset your master password using a Recovery One Time Password for LastPass Revert to your previous master password FAQs How does account recovery work for LastPass? About account recovery options in LastPass LastPass account recovery has failed because my current browser didn't save account recovery data on this computer Why can't LastPass Support reset the master password for my account? I am locked out of my email account and need to reset my master password, what should I do? What is a Recovery One Time Password in LastPass? Account recovery and one-time password verification for error_recovery1 Account Settings Manage Account Settings Manage General preferences in Account Settings Manage Passwordless Options in Account Settings Enable multifactor authentication for LastPass Which multifactor authentication options does LastPass support? Manage Trusted Devices in Account Settings Manage Mobile Devices in Account Settings Manage access restriction for my mobile devices Manage authorization of my mobile devices Rename my mobile device's label/random identifier Disallow a mobile device from accessing LastPass Manage Never URLs in Account Settings Manage Equivalent Domains in Account Settings About Strict Equivalent Domain and Subdomain Settings Why doesn't LastPass recognize my equivalent domain as a valid domain? Manage strict equivalent subdomains Manage URL Rules in Account Settings Change your master password Manage your master password reminder Manage privacy settings Manage email notifications Local and global security options Security options in the LastPass browser extension preferences Global security options in Account Settings What is email verification? Why is my device not recognized when I log in to LastPass? How do I disable email verification for LastPass? Manage password alerts Protect your data with your master password About password iterations Change your password iterations for LastPass Change your email address for LastPass Which languages does LastPass support? Change your default language for LastPass Change language on the homepage Change language in the online web vault and desktop apps Change language in local vault, browser extension, and new Admin Console Can I change my profile photo in LastPass? Manage your security email address for LastPass Restrict LastPass access to specific countries Manage the allowance of Tor networks Browser Extension Get started with the LastPass browser extension Enable the LastPass browser extension Use the LastPass browser extension Install and log in to the LastPass browser extension What version of LastPass am I running, and how do I update? LastPass for Safari App Extension Install and log in to the LastPass for Safari app extension on Mac Use the LastPass Safari app extension on Mac Troubleshoot or uninstall the LastPass for Safari app extension Manage your LastPass browser extension preferences Change General preferences for the LastPass browser extension Change Notifications preferences for the LastPass browser extension Change HotKeys preferences for the LastPass browser extension Change Advanced preferences for the LastPass browser extension Change Icons preferences for the LastPass browser extension Log in to sites using LastPass Add a new site Manage automatic logout Why am I being asked for permission in Firefox to copy LastPass data to my clipboard? Deploy the LastPass browser extensions across your company Log out of LastPass Desktop Apps About the LastPass for Windows Desktop application Install and log in to the LastPass for Windows Desktop application Add and delete items in the LastPass for Windows Desktop application Use the LastPass for Windows Desktop application Troubleshoot the LastPass Windows for Desktop application Use the LastPass Mac App Install and log in to the LastPass Mac App Use the LastPass Mac App vault Log out or uninstall the LastPass Mac App Mobile Apps LastPass app for iOS Set up the LastPass app for iOS Install and log in to the LastPass app for iOS Set up Face ID for account recovery in the LastPass app for iOS Set up Touch ID for account recovery in the LastPass app for iOS Use LastPass on your Apple Watch LastPass for iOS Autofill Overview Use LastPass for autofill via the iOS Safari extension Use LastPass for autofill via the LastPass app for iOS LastPass for iOS Autofill FAQs Use the LastPass app for iOS Add and manage passwords in the LastPass app for iOS Generate a secure password in the LastPass app for iOS Add and manage secure notes in the LastPass app for iOS Add or manage items in the LastPass app for iOS Manage the LastPass app for iOS Use security tools in the LastPass app for iOS Manage settings in the LastPass app for iOS Troubleshooting the LastPass app for iOS Get diagnostic logs for the LastPass app for iOS What data is collected when I use the LastPass app for iOS? How do I opt-out of trackers on my mobile device? LastPass app for Android Set up the LastPass app for Android Install and log in to the LastPass app for Android Set up biometrics and mobile account recovery on Android for LastPass How to use biometrics in the LastPass app for Android? Set up and use Face Unlock with LastPass on a Pixel 4 mobile device Enable and use autofill in the LastPass app for Android Use the LastPass app for Android Add and manage passwords in the LastPass app for Android Generate a secure password in the LastPass app for Android Add and manage secure notes in the LastPass app for Android Add and manage items in the LastPass app for Android Use the Sharing Center in the LastPass app for Android Manage the LastPass app for Android Use security tools in the LastPass app for Android Manage settings in the LastPass app for Android Troubleshooting the LastPass app for Android LastPass app for Android FAQs Retrieve diagnostic logs from your Android device for LastPass General FAQs Basic troubleshooting for LastPass (mobile) How do I use LastPass on my mobile device? I did not receive an SMS message from LastPass, what do I do? How do I run the security challenge for LastPass on my mobile device? How do I manage and organize my folders in the LastPass app? Account Management Unlock your LastPass account Reset your LastPass account Merge two LastPass accounts Which LastPass account should I use? How do I delete my LastPass account? I know my master password – how do I delete my LastPass account? I do not know my master password – how do I delete my account? Account FAQs What type of LastPass personal account do I have? How do I migrate data between my LastPass accounts? New User Experience New LastPass Support Center experience What is the new improved save and fill? Enable the improved save and fill Disable the improved save and fill LastPass Free LastPass Free FAQs Changes to LastPass Free What are device types? What is my active device type, and how many switches do I have left? How do I switch my active device type? What happens after I switch my active device type three times? What happens if I log in to LastPass Free on a non-active device type? Is multifactor authentication affected by the changes to LastPass Free? Is my linked personal account affected by the changes to LastPass Free? How has LastPass Customer Support changed for LastPass Free users? As a LastPass Free user, can I still export my vault data if I select Mobile as my active device type? LastPass Families For Users Get started as a LastPass Families user Join a LastPass Families account LastPass Families FAQs For Family Owners and Managers Get started with LastPass Families Use the LastPass Families Manager Dashboard Log in to the LastPass Families Manager Dashboard Add a family member in LastPass Families Remove a family member in LastPass Families Add a Family Manager in LastPass Families Leave LastPass Families Leave a LastPass Families account (as a family member or Family Manager) Delete a LastPass Families account (as a Family Owner) What is the difference between leaving and deleting a LastPass Families account? FAQs How do I check which role I have in LastPass Families? Can family members view or access my vault in LastPass Families? LastPass Teams For Users Get started as a LastPass Teams user For Admins Get started with LastPass Teams Manage your LastPass Teams Account Access the LastPass Teams Admin Console Add users to LastPass Teams View and manage LastPass Teams user settings Manage LastPass Teams policies Manage LastPass Teams multifactor authentication options Generate LastPass Teams reports About deleting users from LastPass Teams Manually terminate a user from LastPass Teams Billing Purchase How much does LastPass cost? Can I trial LastPass Business for free? How do I sign up and activate a new LastPass Business account? Upgrading to LastPass Premium LastPass Premium FAQs Upgrade to LastPass Premium Upgrade to LastPass Premium from an iOS device Upgrade to LastPass Premium from an Android device Upgrade to LastPass Premium from your Mac Upgrading from LastPass Premium to LastPass Families FAQs How do I upgrade my LastPass Business account with an add-on? Why would my billing period change? Claiming your LastPass "Premium as a Perk" account What if I encounter an issue when claiming my "LastPass Premium as a Perk" account? Why am I being charged sales tax or VAT/GST for LastPass? LastPass legal entity and invoicing change FAQs Why do I see a message that I cannot purchase LastPass? Why am I getting an error when I try to purchase LastPass? Why do I see the message "We're unable to process your purchase at this time" when trying to purchase LastPass? Why was my payment declined? Print billing receipts for LastPass Print billing receipts for a LastPass Premium or LastPass Free plan Print billing receipts for a LastPass Families plan Print billing receipts for a LastPass Teams or LastPass Business plan How do I purchase more LastPass Business licenses? How do I switch from LastPass Families to LastPass Premium? Renewal When does my LastPass plan renew? Enable auto-renewal for LastPass Manually renew LastPass Premium or LastPass Families plan Update payment and billing information How do I manually renew my LastPass Teams or LastPass Business account? Why am I seeing a message that my LastPass Business account has expired? My LastPass Families plan has expired, what options do I have? My LastPass Business plan is about to expire, what should I do? My LastPass Teams or LastPass Business account has expired, what options do I have? Downgrade from a LastPass Teams or LastPass Business account My LastPass Teams or LastPass Business trial has expired My LastPass Teams or LastPass Business trial is still active Cancel Cancel LastPass Premium How do I cancel my LastPass trial? How do I refund a purchase for LastPass? I was charged twice for LastPass, how do I get a refund? Explore Features Vault Management Manage your vault Use advanced options in your vault Manage your vault identities Create a vault identity Edit a vault identity Switch to another vault identity Delete a vault identity Why do I see a message that my selected identity no longer exists in LastPass? Vault Items Manage your passwords Add a password Edit a password Delete a password Share a password Manage your secure notes Add a new note Edit or delete a note Share notes with others View changes in note history About downloading attachments for secure notes Manage your form fill items Add a new item manually Edit or delete an item View changes in item history About adding attachments to items About sharing items with others How do I prevent fields from being filled automatically? How do I prevent the in-field icon from appearing for specific items? Create a custom item type Vault Organization Manage folders within your LastPass vault Restore deleted items and folders Vault FAQs What other data does LastPass handle? Account history Site URLs Protecting private information Enable account history logging View LastPass account history What is the difference between my local vault and my online web vault? Some of my passwords and vault items are missing! How do I get them back? How do I permit offline access to my LastPass vault? Enable offline access for your account Enable offline access via the mobile app Why do I see a lock icon for my stored passwords in my LastPass vault? How do I move a sub-folder up a level in my vault? Multifactor Authentication Supported Authenticators FIDO2 authentication in LastPass Use a FIDO2 authenticator for LastPass MFA Enable attestation validation policy for FIDO2 authenticator for LastPass Business users Use the LastPass Authenticator app Set up LastPass to use the LastPass Authenticator app Step #1: Enable the LastPass Authenticator app in LastPass Step #2: Enroll the LastPass Authenticator app Step #3: Set up a backup authentication method for the LastPass Authenticator app Use the LastPass Authenticator app to access your LastPass vault Use the Call Me feature for the LastPass Authenticator app Disable the LastPass Authenticator app for my LastPass vault Regenerate your QR code and reset key in the LastPass Authenticator app Manage the LastPass Authenticator app Set up push notifications for sites in the LastPass Authenticator app Manage your registered accounts in the LastPass Authenticator app Manage groups in the LastPass Authenticator app Create a group in the LastPass Authenticator app Edit a group in the LastPass Authenticator app Delete a group in the LastPass Authenticator app Move TOTP accounts in the LastPass Authenticator app to a new device or export them to a file Import TOTP accounts from a file or other authenticator app using a QR code to the LastPass Authenticator app View the secret key of my TOTP accounts in the LastPass Authenticator app Become a beta tester of the LastPass Authenticator app I don't have a LastPass account, how do I move the LastPass Authenticator app to my new phone? I have a LastPass account, how do I move the LastPass Authenticator app to a new phone? Enable cloud backup for the LastPass Authenticator app Restore from cloud backup in the LastPass Authenticator app Use the Microsoft Authenticator Set up the Microsoft Authenticator on your mobile device Enable the Microsoft Authenticator in LastPass FAQs View the barcode for the Google or Microsoft Authenticator app in LastPass Regenerate a key for the Microsoft Authenticator in LastPass Use the Google Authenticator Set up the Google Authenticator on your mobile device Enable the Google Authenticator in LastPass FAQs Regenerate a key for the Google Authenticator in LastPass Google Authenticator does not work on my Android device, how do I fix it? Migrate from Google Authenticator to Microsoft Authenticator as a user Migrate from Google Authenticator to Microsoft Authenticator as an admin Use YubiKey multifactor authentication Enable YubiKey in LastPass Use YubiKey to log in to LastPass FAQs Why is my YubiKey not lighting up when I use it? Having trouble with YubiKey on your iOS device? How do I use VIP YubiKey authentication? Use SecureAuth Authentication Step #1: Set up the SecureAuth Authenticate app Step #2: Set up and configure SecureAuth in LastPass Step #3: Use SecureAuth Authenticate to log in to LastPass Use RSA SecurID Multifactor Authentication Step #1: Set up the RSA SecurID integration with LastPass Step #2: Set up and configure RSA SecurID in LastPass Step #3: Use the RSA SecurID Authenticate app to log in to LastPass Use Symantec VIP Step #1: Enable multifactor authentication and add user Credential IDs (Admins) Step #2: Set up and configure Symantec VIP in LastPass Step #3: Use the Symantec VIP authenticator to log in to LastPass Use Duo Security Authentication Step #1: Set up and configure Duo Security authentication Step #2: Log in to LastPass using Duo Security authentication Use Grid Multifactor Authentication Enable Grid in LastPass Use Grid to log in to LastPass Disable authentication for a lost Grid Reset Grid for authentication Use Windows Fingerprint Authentication Use Smart Card Authentication Use Salesforce Authentication (no longer available) Use Toopher Authentication (not available for new users) Use Transakt Authentication (no longer available) FAQs How do I add more than one multifactor authentication option to use for LastPass? How do I select my default multifactor authentication option in LastPass? How do I log in to LastPass using different multifactor authentication options? What are the best practices for using multifactor authentication in LastPass? Disable multifactor authentication as a user I am locked out because I can't disable multifactor authentication for my LastPass account Instructions for LastPass admins Step #1: Temporarily disable the policy for the locked out user Step #2: Disable Multifactor for the locked out user Step #3: Confirm that the user can log in and access their vault Step #4: Re-enable the policy for the user Step #5: Force the user to log out of all LastPass sessions to force Multifactor Authentication setup again (optional) I lost my phone! How do I disable multifactor authentication via email? I'm locked out of LastPass because I can't disable the LastPass Authenticator, what should I do? Disable authentication for a new or lost device How do I disable offline access for multifactor authentication for LastPass? Why do I see "No supported devices were found" when I try to set up Touch ID on macOS for the Fingerprint multifactor authentication option in LastPass? Why are my credentials filled before I am prompted for multifactor authentication for LastPass? How do I enable the LastPass Authenticator app for Facebook? Why do I have to reset my authenticator app? Manage Your Passwords FAQs Create a time-based one-time passcode (TOTP) for password items in your vault Can I disable the need to accept single shared items? I deleted an item from Favorites, why is it missing from my whole vault? How do I view username, password, and note history for sites? About the "Allow Recipient to View Password" feature for shared items in LastPass Generate secure passwords Change site passwords Disable autofill for sites Delete stored passwords View deleted items Set up automatic logins Require a master password reprompt Manage your favorites Use the LastPass command line application Additional Security Features Use temporary (one-time) passwords Generate temporary one-time passwords for LastPass Log in to LastPass using a temporary one-time password Clear your temporary one-time passwords for LastPass What is the difference between a One Time Password and a Recovery One Time Password? Set up and manage Emergency Access Add a trusted contact for emergency access Trusted contact accepts or declines invitation Emergency access user requests access Approve or deny an emergency access request Revoke emergency access for a user How is Emergency Access secure? I can no longer see data from my emergency contact in my LastPass vault. What do I do? Set Up and Manage LastPass Credit Monitoring About LastPass Credit Monitoring Enable LastPass Credit Monitoring LastPass Credit Monitoring and LastPass Premium Credit Monitoring FAQs Set Up and Manage LastPass Premium Credit Monitoring About LastPass Premium Credit Monitoring Enable LastPass Premium Credit Monitoring Cancel the LastPass Premium Credit Monitoring Import Data Import passwords from other sources into LastPass Import from another password manager Import passwords from Bitwarden into LastPass Import passwords from Dashlane into LastPass Import passwords from KeePass into LastPass Import passwords from Keeper into LastPass Import passwords from 1Password into LastPass Import stored data from RoboForm into LastPass Import from your web browser's built-in password manager Import passwords from Chrome into LastPass Import passwords from Firefox into LastPass Import passwords from Microsoft Edge into LastPass Import passwords from Opera into LastPass Import passwords from Safari into LastPass Import using another method Import stored data into LastPass using a generic CSV file Import a generic CSV file that was exported from LastPass Import a LastPass encrypted file that was exported from LastPass Manually add data from another password manager to LastPass if export feature is unavailable Export Data Export vault data from LastPass Export vault data while logged in via the LastPass website Export vault data from LastPass as a generic CSV file Export vault data as a LastPass encrypted file Export LastPass form fill items Export Wi-Fi passwords from LastPass Export on Windows XP and Windows Server 2003 Export on Windows Vista (or later) and Windows Server 2008 Export Wi-Fi passwords using the LastPass browser extension Export vault data for your identities How do I move my vault data to another LastPass account? Move vault data as a LastPass Business user Move vault data as an existing LastPass user Sharing Center Use the Sharing Center Share an item Share multiple items at once View and accept a shared item Revoke a shared item Remove a shared item Clone a shared item (for editing) Manage shared folders Create a shared folder View shared folders Stop downloading a shared folder Why is my shared folder missing from my vault? Manage shared folder items About hidden passwords for items within shared folders About user and group access for shared folders Edit users and access for a shared folder Invite users or groups to a shared folder Grant users or groups access permissions for shared folders Restrict user or group access for shared folders Remove users or groups from a shared folder Share folders with users outside my company account Delete a shared folder Security Dashboard How do I use the Security Dashboard? Security Dashboard and Dark Web Monitoring - Admin FAQs Can I prevent my LastPass users from using the Security Dashboard or dark web monitoring? Security Score What is the security score in my Security Dashboard? Why does my password strength and security score change? About excluding passwords from the security score calculation For Admins Manage the "Control security score calculation" policy for LastPass Business users For Users Exclude a password from the security score calculation Include a password in the security score calculation View at-risk passwords in my LastPass vault Change weak or reused passwords in my vault Add a missing password in my vault Disable password alerts for at-risk passwords Dark Web Monitoring What is dark web monitoring? How do I enable dark web monitoring in LastPass? How do I manage my dark web monitoring alerts? How do I start monitoring individual email addresses for dark web monitoring? How do I change passwords associated with compromised email addresses for dark web monitoring? How do I stop monitoring specific email addresses for dark web monitoring? How do I add a new email address for dark web monitoring that is not in the list? Manage the dark web monitoring policy for LastPass Business users Why am I being asked to share information with Enzoic? Can I manually run a dark web monitoring scan? Why are there duplicate entries of my email address in my dark web monitoring list? Passwordless Login for Vault About passwordless login for LastPass LastPass Authenticator App Enable the LastPass Authenticator app for passwordless login Use the LastPass Authenticator app for passwordless login Manage devices using passwordless login Disable passwordless login for vault Use passwordless login when your device is offline How do I fix my account settings conflict for passwordless login? Desktop biometrics Use desktop biometrics for passwordless login in LastPass USB security key Use a USB security key for passwordless login in LastPass Passwordless Login for Mobile About passwordless login for LastPass on mobile Use passwordless login for vault on mobile LastPass for Oculus Passwordless login for vault on Oculus Resolving Errors Why has my LastPass extension disappeared or become corrupted? Why am I getting an "Error: Invalid Response" message? Why do I see a message, "Hmm...this is taking longer than usual" in LastPass? Why do I get a message, "Device Pairing Failed. An unexpected error has occurred" when pairing my mobile device? Why do I see the message, "An error occurred while attempting to contact the server. Please check your internet connection" in LastPass? Why do I see a message, "A consistency check failed when loading your sites. Please relogin" in LastPass? Why am I seeing, "Installation failed, error code 1603" when installing LastPass? Why do I see a "LastPass Security Warning" when I visit some websites? Why am I seeing the message, "Error: Invalid JSON response" in LastPass? Why am I seeing ERR_CLEARTXT_NOT_PERMITTED on my Android device? "Please enter a valid username or one-time password" during account recovery Invalid username No Recovery One-Time Password was found One Time Login is restricted by company policy (using a Recovery One-Time Password is prohibited) Why am I seeing an error, "We couldn't contact the server. Check your internet connection and try again" then my LastPass session expires in Chrome? Why am I seeing an error, "No private key. Cannot decrypt pending shares" message? Step #1: Remove yourself from any shared folders Step #2: Unlink your personal account (applicable toLastPass Business accounts only) Step #3: Remove a specific user from all shared folders Step #4: Confirm that you no longer have any shared folders listed Step #5: Contact LastPass Support Step #6: Share items again Why am I seeing the message, "We've detected an insecure login form" when I visit a site? Blocked connection when logging in to LastPass FAQs and Troubleshooting Basic troubleshooting for LastPass (desktop) Login Where is my LastPass vault data stored locally on my computer? Can I log in to multiple LastPass accounts on the same computer? Why is my session expiring immediately after I log in to LastPass? Why am I being logged off immediately after logging in to LastPass? Why do I see a message about enabling Sideloading for LastPass? Why did my LastPass extension just warn me that I was reusing my master password elsewhere? Vault Why doesn't LastPass launch, save, update, or autofill my data for a site? Why are my LastPass vault contents blank, missing, or replaced with special characters? How do I clear the local cache for my LastPass vault? How do I refresh sites to force a sync of my LastPass vault data? Force a sync of vault data using the LastPass browser extension Force a sync of vault data using an iOS device Force a sync of vault data using an Android device Why are my sites not launching from the desktop app or my online vault? I just upgraded my LastPass plan but my vault is blank, what should I do? How do I generate sharing keys for LastPass? How do I remove the LastPass autofill icon from my login fields? How do I print out my sites and secure notes for LastPass? How does LastPass support accessibility? Security Help! I think my LastPass account has been compromised! How do I view and manage my active LastPass sessions? Why am I not being prompted for multifactor authentication? Revoke trust for a device Disable offline access Why am I being prompted for multifactor authentication when I set my device as trusted? Why does my browser indicate that LastPass has an invalid or expired security certificate? Since my LastPass vault is encrypted with my master password, why can my One Time Passwords decrypt it? How do I protect myself from phishing scams? My Antivirus program has warned me that LastPass is a virus/trojan/suspicious, should I be concerned? How do I enable or disable my web browser's password manager? Should I be concerned about reports that my master password can be stolen? Admin Tools Get Started with LastPass Business Overview of LastPass Business Understanding user types Families as a Benefit LastPass Families as a Benefit – FAQs for Users LastPass Families as a Benefit – FAQs for Admins Claim your Families as a Benefit account Link your LastPass Families as a Benefit account Unlink your LastPass Families as a Benefit account Link or unlink your personal account in LastPass Link your personal account Migrate data between your accounts Unlink your personal account from within your company account Unlink your company account from within your personal account Policies involving linked personal accounts (LastPass Business only) Why do I get a message that I can't link an account with another linked account or LastPass Business account? Enable multifactor authentication (admins) Get started as a LastPass Business user Join a LastPass business account as a new user Join a LastPass business account as an existing user Email templates for new LastPass Business users Where can I view free Master Class trainings for LastPass Business accounts? What type of LastPass "business" account do I have? What has changed for the LastPass business plan packages? What are the feature differences between the Advanced SSO and Advanced MFA add-ons for LastPass Business? Add and Manage LastPass Business Users How to add LastPass Business users Manually add LastPass Business users in the old Admin Console Set up Welcome email templates for new users in LastPass Use a standard Welcome email template for new users Use a custom Welcome email template for new users Set up Welcome email templates for existing users in LastPass View and manage LastPass Business user settings in the old Admin Console Terminate LastPass Business user accounts in the old Admin Console Federated Login FAQs What is federated login for LastPass? What are the limitations for LastPass users with federated login? Which identity providers are supported for LastPass federated login? Which LastPass "business" account types include federated login for LastPass? Which LastPass features do not support federated login? How do I migrate users from one federated login Identity Provider to another? How do I convert an existing LastPass user to a federated (Azure AD, Okta, Google Workspace, PingOne, or OneLogin) user? How do I convert an existing LastPass user to a federated (AD FS or PingFederate) user? How do I migrate from using AD FS or PingFederate to a cloud-based federated login identity provider for LastPass? How do I change my Okta federated integration from Implicit flow to Authorization Code flow with PKCE? How do I change my Azure AD federated integration from implicit flow to Authorization Code flow with PKCE? How do I update my Azure AD federated login integration to allow logins from managed mobile devices? What are federated statuses? Rotate knowledge components for Federated Login Rotate knowledge components for Okta Federated Login Troubleshooting knowledge component rotation for Okta Federated Login Rotate knowledge components for Azure AD Federated Login Troubleshooting knowledge component rotation for Azure AD Federated Login How do I defederate and refederate users? For Users Federated login experience for LastPass Business users Access LastPass using federated login Step #1: Download and install LastPass Step #2: Activate federated login for LastPass Business Step #3: Verify your linked personal account (if applicable) Step #4: Log in to LastPass Log in to LastPass using the LastPass browser extension Log in to LastPass using LastPass for Windows Desktop application Log in to LastPass using the LastPass app for iOS or Android Step #5: Start using LastPass How do I activate federated login via Azure AD, Okta, Google Workspace, PingOne, or OneLogin as a brand new user? How do I activate federated login via AD FS or PingFederate as a new user? How do I activate federated login as an existing user that is newly converted? How do I verify my linked personal account for federated login in LastPass? How do I verify my linked personal account from a desktop? How do I verify my linked personal account from a mobile device? Why am I being prompted to enter my email address again for federated login on the mobile app? Why do I get an "Invalid password" error message when trying to log into LastPass with a valid set of login credentials? For Admins Quick start guide for LastPass Business admins managing federated login integrations AD FS Set up simplified federated login for LastPass using AD FS Step #1: Ensure the required components checklist is complete Step #2: Capture your Identity Provider URL and Identity Provider Public Key Step #3: Configure your LastPass Business federated login settings Step #4: Install the LastPass Active Directory Connector Step #5: Register your company-wide key with LastPass Step #6: Apply access control policy changes Troubleshooting federated login for Active Directory Federation Services (AD FS) Step #1: Check Windows updates and LastPass components versions Step #2: Check your firewall settings Step #3: Check your AD users' permissions Step #4: Check that the AD FS plugin is installed and registered with the correct custom attribute value Step #5: Check the custom attribute configuration Step #6: Check that the custom attribute is populated Step #7: Check the AD FS server farm configuration (if applicable) Known issues and additional troubleshooting for Federated Login for Active Directory Federation Services (AD FS) Set up federated login for LastPass using AD FS Step #1: Ensure the required components checklist is complete in LastPass Step #2: Capture your Identity Provider URL and Identity Provider Public Key in LastPass Step #3: Configure your LastPass Business federated login settings in LastPass Step #4: Install the LastPass Active Directory Connector in LastPass Step #5: Register your custom attribute with LastPass Step #6: Apply access control policy changes in LastPass How do I confirm that my custom attribute is listed in my Active Directory? How do I upgrade the AD FS plugin for LastPass federated login? Azure AD Set Up Federated Login for LastPass Using Azure Active Directory Step #1: Create a Provisioning Token and Capture the Connection URL in LastPass Step #2: Configure the Provisioning App for LastPass in Azure AD How do I add the "active" user attribute in Azure AD for LastPass federated login? Step #3: Configure the Login App for LastPass in Azure AD Step #4: Configure Federated Login Settings for Azure AD in LastPass Step #5: Add Users/Groups to the Provisioning and Login Apps in Azure AD Okta Set up Federated Login for LastPass using Okta without an authorization server Step #1: Create a Provisioning Token Step #2: Create the LastPass Provisioning App Step #3: Enter the Provisioning Token and Connection URL into LastPass Provisioning App Step #4: Enable Provisioning to the LastPass Provisioning App Step #5: Generate LastPassK1 in LastPass Step #6: Create a Single-Page App for LastPass to Enable Login Using Okta Step #7: Enable the Authorization Code Grant Type Step #8: Add Custom Attribute to the LastPass Login App in Okta Step #9: Set Up Okta Federated Login in LastPass with PKCE Flow Step #10: Assign Users to the LastPass Provisioning App Assign a Group to the LastPass Provisioning App Assign a Person to the LastPass Provisioning App Step #11: Assign Users to the Single-Page App Assign a Group to the Single-Page App Assign a Person to the Single-Page App Set up Federated Login for LastPass using Okta SSO and active directory Step #1: Create a Single-Page Application for LastPass to Enable Login with Okta Step #2: Enable the Authorization Code Grant Type Step #3: Add a Company-Wide Key as a Group Claim Step #4: Enable CORS for LastPass Step #5: Set Up Okta Federated Login in LastPass with PKCE Flow Step #6: Provision Users to LastPass Using the LastPass AD Connector Step #7: Assign the User to the Single-Page Application Set Up Federated Login for LastPass Using Okta With an Authorization Server Step #1: Generate a Provisioning Token Step #2: Create the LastPass Provisioning App in Okta Step #3: Enter the Provisioning Token and URL into the LastPass Provisioning App in Okta Step #4: Enable Provisioning to the LastPass Provisioning App in Okta Step #5: Create and Configure an Authorization Server for LastPass Step #6: Enable CORS for LastPass in Okta Step #7: Create a Single-Page Application for LastPass to Enable Login Using Okta Step #8: Enable the Authorization Code Grant Type for Your Single-Page App Step #9: Set Up Federated Login for Okta in LastPass with PKCE Enabled Step #10: Assign the User to the LastPass Provisioning Application Assign a Group to the LastPass Provisioning Application Assign a Person to the LastPass Provisioning Application Step #11: Assign the User to the Single-Page Application Google Workspace Set Up Federated Login for LastPass using Google Workspace Step #1: Create Directory Service API Step #2: Create Service Account Step #3: Delegate domain-wide authority to your service account Step #4: Integrate Directory in LastPass Step #5: Configure OAuth consent screen in Google Workspace Step #6: Configure OAuth Client ID in Google Workspace Step #6.1: Configure OAuth Client ID for LastPass browser extension Step #6.2: Configure OAuth Client ID for iOS Step #6.3: Configure OAuth Client ID for Android Step #6.4: Configure OAuth Client ID for LastPass Desktop Step #7: Enable Federated Login in LastPass Troubleshooting Federated Login for LastPass using Google Workspace Checking audit logs for provisioning FAQs for Federated Login for LastPass using Google Workspace How do I manually sync users for federated login for LastPass using Google Workspace? How do I change the sync settings of a live Google Workspace integration? OneLogin Set Up Federated Login for LastPass Using OneLogin Step #1: Generate a Provisioning Token and obtain the Connection URL in LastPass Step #2: Add the LastPass Provisioning app in OneLogin Step #3: Configure the LastPass Provisioning app and enable provisioning in OneLogin Step #4 (Optional): Configure group synchronization between OneLogin and LastPass Step #5: Create login apps for LastPass in OneLogin Step #6: Add API for LastPass in OneLogin Step #7: Set up OneLogin federated login in LastPass FAQs for Federated Login for LastPass using OneLogin How do I enable provisioning and federated login for users without a default role using OneLogin? How do I enable federated login for users provisioned via OneLogin? PingOne Set Up Federated Login for LastPass using PingOne Step #1: Create a Provisioning Token and Capture the Connection URL for PingOne in LastPass Step #2: Configure the Provisioning App for LastPass in PingOne Step #3: Configure the Login App for LastPass in PingOne Step #4: Configure Federated Login Settings for PingOne in LastPass PingFederate Set Up Federated Login for LastPass using PingFederate Step #1: Capture your Identity Provider URL and Identity Provider Public Key Step #2: Configure Federated Login Settings for PingFederate in LastPass Step #3: Install the LastPass Active Directory Connector Step #4: Register your Company-wide key with LastPass Step #5: Create a new Service Provider (SP) Connection Active Directory Connector Active Directory Connector FAQs Set up the LastPass Active Directory Connector Installing the LastPass Active Directory Connector Configuring the LastPass Active Directory Connector SCIM Provisioning SCIM provisioning FAQs What happens if I delete a provisioned user in LastPass? What happens if I rename a provisioned user in Azure AD or Okta? How do I remove a directory integration? Azure AD Set Up SCIM Provisioning for LastPass Using Azure Active Directory Step #1: Create a Provisioning Token and Capture the Connection URL Step #2: Configure the Provisioning App in Azure AD for LastPass How do I configure an alternate email as login ID instead of the default UPN? Step #3: Add Users/Groups to the Provisioning App in Azure AD SCIM provisioning FAQs for LastPass Business using Azure Active Directory How do I deprovision users for LastPass in Azure AD via SCIM? How do I disable users for LastPass in Azure AD via SCIM? LastPass SCIM Provisioning using Azure Active Directory Troubleshooting User provisioning failed because the user is already present in LastPass User provisioning failed because the user is in a different company User deprovisioning/provisioning attribute update failed Azure AD user creation conflict Redundant accounts being created for all users Okta Set Up SCIM Provisioning for LastPass Using Okta Step #1: Generate a Provisioning Token and Copy the Connection URL Step #2: Create the LastPass Provisioning Application in Okta Step #3: Enter the Provisioning Token and Connection URL into the LastPass Provisioning App Step #4: Enable Provisioning to the LastPass Provisioning Application in Okta Step #5: Assign Users to the LastPass Provisioning Application SCIM Provisioning FAQs for LastPass Business Using Okta Google Workspace Set Up SCIM Provisioning for LastPass Using Google Workspace Step #1: Create a Directory Service API in Google Cloud Platform Step #2: Create a Service Account in Google Cloud Platform Step #3: Delegate domain-wide authority to your service account in Google Admin Console Step #4: Integrate Google Workspace Directory in LastPass OneLogin Set Up SCIM Provisioning for LastPass Business Using OneLogin Step #1: Generate a Provisioning Token and Capture the Connection URL Step #2: Create the LastPass Provisioning app in OneLogin Step #3: Configure your LastPass Provisioning app and enable provisioning Step #4 (Optional): Configure group syncing between OneLogin and LastPass SCIM Provisioning FAQs for LastPass Business Using OneLogin PingOne Set up SCIM Provisioning for LastPass using PingOne Step #1: Create a Provisioning Token and Capture the Connection URL for PingOne Step #2: Configure the Provisioning App for LastPass LastPass Business Admin Console Access the LastPass Business old Admin Console Access via direct URL Access via the web browser extension Access via the desktop website Manage Your LastPass Company Profile Add LastPass to Your Corporate Policies Add and Manage LastPass Admin Policies in the old Admin Console Generate LastPass Business reports in the old Admin Console Add and Manage LastPass Business Groups in the old Admin Console Manage Email Notifications for LastPass Business in the old Admin Console What's New in LastPass Business? Advanced Business Options Advanced LastPass Admin Options LastPass Admin Management of Global Equivalent Domains Add new Global Equivalent Domains Delete existing global equivalent domains Add new Global Equivalent subdomains Delete existing global equivalent subdomains LastPass Admin Management of Global Never and Global Only URLs in the old Admin Console LastPass Admin Management of Multifactor Authentication Options How do I manage multifactor authentication options for LastPass Business in the old Admin Console? How do I disable multifactor authentication for LastPass Business users in the old Admin Console? About Multifactor Authentication for Active Directory Federation Services (AD FS) in LastPass Business Integrate Duo Security with my LastPass Business account Regenerate key for Duo Security authentication Integrate Symantec VIP with my LastPass Business account Regenerate VIP certificate for Symantec VIP authenticator Integrate SecureAuth with my LastPass Business account Regenerate App ID and key for SecureAuth authentication Integrate RSA SecurID with my LastPass Business account Regenerate shared secret for RSA SecurID authentication Reset MFA shared secrets for Google Authenticator, Microsoft Authenticator, LastPass Authenticator and Grid Actions for end users after MFA shared secrets are reset in LastPass Required actions for Workstation MFA admins before resetting MFA shared secrets LastPass Admin Management of Trusted Mobile Devices Use the LastPass Provisioning API Add New Users via LastPass API Get Shared Folder Data via LastPass API Get Detailed Shared Folder Data via LastPass API Apply Batch Changes to Groups via LastPass API Get User Data via LastPass API Delete Users via LastPass API Update Users via LastPass API Enable users via LastPass API Disable users via LastPass API Re-invite Users via LastPass API Disable Multifactor Authentication for Users via LastPass API Event Reporting via LastPass API Reporting - Expired Master Password via LastPass API Reporting - Master Password About to Expire Send Password Reset Email via LastPass API Update User Email via LastPass API Require Master Password Change via LastPass API Destroy User Sessions via LastPass API Use the LastPass Enterprise API Postman Collection How do I reset my Enterprise API provisioning hash? Install the LastPass software using the old Admin Console How do I manage my URL rules as a LastPass Business admin in the old Admin Console? How do I manage user roles in the old Admin Console? How do I migrate a role to a custom admin level? How do I add a new user role? How do I apply a user role? How do I edit an existing user role? How do I delete a user role? Business FAQs and Troubleshooting Why am I getting a "Please contact your company administrator for help" error message after I log in to LastPass? What happens when my admin resets my master password? Why don't I see any master password reset options for LastPass? Why is the Remember Password option displayed when a policy is enforced to disallow it? Where is my Vault Data stored for LastPass Business? What types of data does LastPass store? Where is my data stored? How does LastPass protect my data? How can I request to move my Vault Data? What is the process of migrating my data? If I have linked my personal account, where is my data stored? Why do I keep getting prompted to change my master password when I log in to LastPass? I am a super admin, why can't I reset a user's master password in LastPass? If I change my company's domain, how do I make sure my LastPass users are updated? Passwordless Login for LastPass Business For Users About passwordless login for SSO apps About passwordless login for workstations About passwordless login activation for SSO apps and workstations How do I activate passwordless login for SSO apps and workstations? How do I sign in to SSO apps using passwordless login? Passwordless Login Troubleshooting for Users I can't find my activation email for passwordless login, what should I do? I have a new phone, how do I move passwordless login to my new device? My phone is unavailable, how do I use passwordless login? I lost my phone that has passwordless login, what should I do? I am locked out of my LastPass account because I can't use passwordless login, what should I do? Why do I see a message, "This link has already been used or expired" when activating passwordless login? For Admins Admin Console Access the MFA Admin Console User Provisioning Admin Audit How do I create custom attributes for my SSO app in LastPass? How do I enable step-up authentication for SSO apps as a LastPass admin? FAQs Does LastPass offer API Integrations? What is Step-Up Authentication? LastPass Universal Proxy Overview What is LastPass Universal Proxy? Using the LDAP over SSL (LDAPS) protocol in the LastPass Universal Proxy setup Server mode default authentication methods User mapping in LastPass Universal Proxy Minimum software requirements for LastPass Universal Proxy Setup v5.0.x LastPass Universal Proxy v5.0.x Overview Docker version Set up LastPass Universal Proxy v5.0.x Docker version Download the LastPass Universal Proxy v5.0.x docker image Upgrade LastPass Universal Proxy to v5.0.x Docker version Rollback to LastPass Universal Proxy v5.x Docker version Remove the LastPass Universal Proxy v5.0.x docker image Windows executable version Set up LastPass Universal Proxy v5.0.x Windows executable version Download LastPass Universal Proxy v5.0.x Windows executable version Install LastPass Universal Proxy v5.0.x Windows executable version Upgrade LastPass Universal Proxy to v5.0.x Windows Executable version Upgrade LastPass Universal Proxy v3.x to v5.0.x Windows Executable version Rollback to LastPass Universal Proxy v4.2.3 on Windows Disable or remove LastPass Universal Proxy v5.0.x Windows executable version v4.x Windows Set up LastPass Universal Proxy v4.x Download LastPass Universal Proxy v4.x Find the integration key Install LastPass Universal Proxy v4.x Upgrade LastPass Universal Proxy to 4.x Disable or remove LastPass Universal Proxy v4.x Linux Set up LastPass Universal Proxy v4.x on Linux Download LastPass Universal Proxy v4.x on Linux Install LastPass Universal Proxy v4.x on Linux Remove LastPass Universal Proxy v4.x on Linux Configure v5.0.x Docker version Configure LastPass Universal Proxy v5.0.x Docker version LastPass Universal Proxy v5.0.x LDAP configuration using command line LastPass Universal Proxy v5.0.x LDAPS configuration using command line LastPass Universal Proxy v5.0.x RADIUS configuration using command line Windows executable version Configure LastPass Universal Proxy v5.0.x using command line interface (CLI) on Windows LastPass Universal Proxy v5.0.x LDAP configuration using command line on Windows LastPass Universal Proxy v5.0.x LDAPS configuration using command line on Windows LastPass Universal Proxy v5.0.x RADIUS configuration using command line on Windows How do I set up Network Policy Server (NPS) in Windows Server for LastPass Universal Proxy RADIUS protocol? Configure LastPass Universal Proxy v5.0.x with the server.properties configuration file without using the CLI tool on Windows Restrict access to my configuration file for the LastPass Universal Proxy v5.0.x on Windows PowerShell scripts in LastPass Universal Proxy v5.0.x v4.x Windows Configure LastPass Universal Proxy 4.x using command line interface (CLI) on Windows LastPass Universal Proxy 4.x LDAP configuration using command line on Windows LastPass Universal Proxy v4.x LDAPS configuration using command line on Windows LastPass Universal Proxy 4.x RADIUS configuration using command line on Windows Configure LastPass Universal Proxy 4.x with the server.properties configuration file without using the CLI tool on Windows Restrict access to my configuration file for the LastPass Universal Proxy 4.x on Windows PowerShell scripts in LastPass Universal Proxy v4.x Linux Configure LastPass Universal Proxy v4.x on Linux using command line interface (CLI) LastPass Universal Proxy v4.x LDAP configuration using command line on Linux LastPass Universal Proxy v4.x LDAPS configuration using command line on Linux LastPass Universal Proxy v4.x RADIUS configuration using command line on Linux Configure LastPass Universal Proxy v4.x with the server.properties configuration file on Linux without using the CLI tool Universal Proxy v4.x configuration example on Linux Restrict access to my configuration file for the LastPass Universal Proxy on Linux Assign Users Provision users with a LastPass MFA account Supported VPN Configurations Cisco ASA VPN configuration for LastPass Universal Proxy Cisco ASA VPN configuration for the LastPass Universal Proxy LDAP protocol Cisco ASA VPN configuration for the LastPass Universal Proxy LDAP protocol on Linux Cisco ASA VPN configuration for the LastPass Universal Proxy LDAPS protocol Cisco ASA VPN configuration for the LastPass Universal Proxy LDAPS protocol on Linux Cisco ASA VPN configuration for the LastPass Universal Proxy RADIUS protocol Cisco CSR 1000v router configuration for AAA authentication with LastPass Universal Proxy F5 BIG-IP APM VPN configuration for LastPass Universal Proxy F5 BIG-IP APM VPN configuration for the LastPass Universal Proxy LDAP protocol F5 BIG-IP APM VPN configuration for the LastPass Universal Proxy LDAP protocol on Linux F5 BIG-IP APM VPN configuration for the LastPass Universal Proxy LDAPS protocol F5 BIG-IP APM VPN configuration for the LastPass Universal Proxy LDAPS protocol on Linux F5 BIG-IP APM VPN configuration for the LastPass Universal Proxy RADIUS protocol Fortinet VPN configuration for LastPass Universal Proxy Fortinet VPN configuration for the LastPass Universal Proxy LDAP Fortinet VPN configuration for the LastPass Universal Proxy LDAP on Linux Fortinet VPN configuration for the LastPass Universal Proxy LDAPS protocol Fortinet VPN configuration for the LastPass Universal Proxy LDAPS protocol on Linux Fortinet VPN configuration for the LastPass Universal Proxy RADIUS protocol Meraki MX VPN configuration for LastPass Universal Proxy Meraki MX VPN configuration for the LastPass Universal Proxy RADIUS protocol OpenVPN Access Server VPN configuration for LastPass Universal Proxy OpenVPN Access Server VPN configuration for the LastPass Universal Proxy LDAP protocol OpenVPN Access Server VPN configuration for the LastPass Universal Proxy LDAP protocol on Linux OpenVPN Access Server VPN configuration for the LastPass Universal Proxy LDAPS protocol OpenVPN Access Server VPN configuration for the LastPass Universal Proxy LDAPS protocol on Linux OpenVPN Access Server VPN configuration for the LastPass Universal Proxy RADIUS protocol OpenVPN Community Edition VPN configuration for LastPass Universal Proxy OpenVPN Community Edition VPN configuration for the LastPass Universal Proxy LDAP protocol OpenVPN Community Edition VPN configuration for the LastPass Universal Proxy LDAP protocol on Linux OpenVPN Community Edition VPN configuration for the LastPass Universal Proxy RADIUS protocol Palo Alto Network VPN configuration for LastPass Universal Proxy Palo Alto Network VPN configuration for the LastPass Universal Proxy LDAP protocol Palo Alto Network VPN configuration for the LastPass Universal Proxy LDAP protocol on Linux Palo Alto Network VPN configuration for the LastPass Universal Proxy LDAPS protocol Palo Alto Network VPN configuration for the LastPass Universal Proxy LDAPS protocol on Linux Palo Alto Network VPN configuration for the LastPass Universal Proxy RADIUS protocol How to check the timeout and cookie settings in Palo Alto Network VPN? Pulse Secure VPN configuration for LastPass Universal Proxy Pulse Secure VPN configuration for LastPass Universal Proxy LDAP protocol Pulse Secure VPN configuration for LastPass Universal Proxy LDAP protocol on Linux Pulse Secure VPN configuration for the LastPass Universal Proxy LDAPS protocol Pulse Secure VPN configuration for the LastPass Universal Proxy LDAPS protocol on Linux Pulse Secure VPN configuration for the LastPass Universal Proxy RADIUS protocol SonicWall VPN configuration for LastPass Universal Proxy SonicWall VPN configuration for the LastPass Universal Proxy RADIUS protocol Sophos XG Firewall VPN configuration for LastPass Universal Proxy Sophos XG Firewall VPN configuration for the LastPass Universal Proxy LDAP protocol Sophos XG Firewall VPN configuration for the LastPass Universal Proxy LDAP protocol on Linux Sophos XG Firewall VPN configuration for the LastPass Universal Proxy RADIUS protocol Troubleshooting Configuration checklist for LastPass Universal Proxy using LDAP protocol on Windows Active Directory settings VPN server configuration examples Checklist for configuring Cisco ASA VPN Checklist for configuring Fortinet VPN Universal Proxy v5.0.x configuration example Universal Proxy v4.x configuration example LastPass settings for the test user Testing the authentication Testing Cisco ASA VPN Testing Fortinet VPN LastPass Universal Proxy Troubleshooting v5.0.x Docker version How do I determine the current version of LastPass Universal Proxy v5.0.x? How to validate if LastPass Universal Proxy v5.0.x can communicate with your primary authentication server and/or LastPass Authentication Server? How to set the log level in LastPass Universal Proxy v5.0.x? How to gather diagnostic information for support about LastPass Universal Proxy v5.0.x? How do I run diagnostics for LastPass Universal Proxy v5.0.x? Windows executable version How do I determine the current version of LastPass Universal Proxy v5.0.x on Windows? How to validate if LastPass Universal Proxy v5.0.x can communicate with your primary authentication server and/or LastPass Authentication Server on Windows? How to set the log level in LastPass Universal Proxy v5.0.x on Windows? How to gather diagnostic information for support about LastPass Universal Proxy v5.0.x on Windows? How do I run diagnostics for LastPass Universal Proxy v5.0.x on Windows? v4.x How do I run diagnostics for LastPass Universal Proxy v4.x? Windows How do I determine the current version of LastPass Universal Proxy v4.x on Windows? How to validate if LastPass Universal Proxy v4.x can communicate with your primary authentication server and/or LastPass Authentication Server on Windows? How to set the log level in LastPass Universal Proxy v4.x on Windows? How to gather diagnostic information for support about LastPass Universal Proxy v4.x on Windows? Linux How do I determine the current version of LastPass Universal Proxy v4.x on Linux? How to validate if LastPass Universal Proxy v4.x can communicate with your primary authentication server and/or LastPass Authentication Server on Linux? How to set the log level in LastPass Universal Proxy v4.x on Linux? How to gather diagnostic information for support about LastPass Universal Proxy v4.x on Linux? Managed Companies (MSPs) About managed companies for LastPass Business Convert a LastPass Business account to support managed companies Managed companies in LastPass Business admin FAQs MSP License Management About license management for managed companies in LastPass Business Allocate more licenses to a managed company in LastPass Business Return licenses from a managed company back to the primary account MSP Company Management Add a managed company in LastPass Business Use templates to add a new managed company in LastPass Business Access a managed company in LastPass Business Suspend a managed company in LastPass Business Reactivate a suspended managed company in LastPass Business Detach a managed company in LastPass Business Run reports for managed companies in LastPass Business MSP Admin Management About admin levels for managed companies Manage custom admin levels in the MSP Admin Console About custom admin level permissions in the MSP Admin Console View and assign admin levels in the MSP Admin Console MSP Advanced MFA Enable the Advanced MFA add-on for a managed company Disable the Advanced MFA add-on for a managed company Invite existing LastPass users in a managed company to activate passwordless login Resend the passwordless login activation email to users in a managed company About Professional Services Integrations for LastPass Business Set up a Datto Autotask integration Set up a ConnectWise Manage integration ConnectWise user privileges for LastPass PSA integrations Import companies from PSAs How do I fix duplicate managed companies imported from my PSA? Best practices for using the PSA billing integration update Which ConnectWise capabilities do I need for the billing update? Set up the PSA integration billing update Map Autotask Services or ConnectWise Products Map Autotask Accounts or ConnectWise Companies to LastPass Map Autotask Contracts or ConnectWise Agreements Update user counts for managed companies in a PSA About PSA user counts update errors Disable updating user counts for a managed company Schedule PSA billing update How am I notified on scheduled PSA billing updates? Acronis Integration for LastPass Business Set up the Acronis integration for LastPass Business Manage LastPass Business users in Acronis Reset the Acronis integration for LastPass Business New Admin Console FAQs What is the new Admin Console in LastPass? New LastPass Admin Console FAQs What's new in the LastPass Admin Console? Why am I seeing a different number of Invited users in my old Admin Console versus the new Admin Console? Why am I seeing a different number of Active users in my old Admin Console versus the new Admin Console? Where can I find the CID (account number) and API secret? How do I force new policies to apply to all LastPass users immediately? Where can I find the "Last login" information? Transitioning to the new Admin Console - FAQ and Guide for existing accounts LastPass Admin Console Statuses Why are security metrics different in the old Admin Console and the new Admin Console? New Admin Console Continuous Improvements Dashboard About the adoption dashboard in the new Admin Console What's new in the adoption dashboard in the new Admin Console? What are the enrollment and utilization rates? About the security dashboard in the new Admin Console Onboarding experience for LastPass Business users Users Users Manually add users in the new Admin Console Upload a CSV list of users in the new Admin Console Manage users in the new Admin Console About terminating users in the new Admin Console Manually terminate users in the new Admin Console Transfer a user's stored vault data to another user Reset a user's master password (super admin) Enable the "Permit super admins to reset master passwords" policy Force active users to log off from LastPass About the encryption process when a super admin resets a master password Require master password change in the new Admin Console Require master password change in the old Admin Console Destroy all sessions and force user logoff View user statuses in the new Admin Console Filter LastPass users in the new Admin Console Take action on filtered users in the new Admin Console Customize the user table view in the new Admin Console I customized my table view settings for my Users page, why did it revert back to the default view? View LastPass user details in the new Admin Console Export a list of users in the new Admin Console Groups Manage groups in the new Admin Console Add a group manually in the new Admin Console Edit or delete a group in the new Admin Console Manage users for groups in the new Admin Console View group policies for users in the new Admin Console Take action on a user group within the new Admin Console Admins What are admin levels? Best practices for using a service account in LastPass Business View and assign admin levels in the new Admin Console Manage custom admin levels in the new Admin Console About custom admin level permissions Remove a user from an admin level in the new Admin Console Directories Use directory integrations for automated provisioning in the new Admin Console How do I reset my provisioning token for a directory integration? How do I reset my API key for the LastPass AD Connector? Applications SSO apps About LastPass App Integrations For Users How do I sign in to SSO apps for LastPass? Sign in to an SSO app from the Cloud Apps portal Sign in to an SSO app from the app's sign-in page Sign in to an SSO app while logged out of LastPass Sign in to an SSO app from the LastPass browser extension Sign in to an SSO app from within your LastPass vault For Admins Add SSO apps for LastPass users Manage LastPass SSO Apps Delete LastPass SSO Apps FAQs What types of apps can be integrated with LastPass? We are already using another SSO solution. How do I turn off the "Cloud Apps" option for my end users? We have multiple accounts for an application, and different teams are using separate accounts. Can I add and manage all accounts? MFA apps Add MFA Apps for LastPass users Remove MFA Apps for LastPass users Manage users and groups assigned to MFA apps LastPass MFA for Azure AD How do I configure my Azure AD account to use LastPass MFA for authentication? LastPass MFA for Microsoft AD FS How do I set up LastPass MFA for Microsoft AD FS? How do I download and configure LastPass MFA for Microsoft AD FS? How do I sign in to my Windows account using LastPass MFA for Microsoft AD FS? How do I uninstall LastPass MFA for Microsoft AD FS? Workstation MFA What is Workstation MFA for LastPass? System requirements for LastPass Workstation MFA What is offline authentication for Workstation MFA? What are the differences between Workstation Login and Workstation MFA in LastPass Business? LastPass Workstation MFA FAQs Migrate users from Workstation Login to Workstation MFA in LastPass Windows For Users Sign in to your Windows workstation using LastPass Workstation MFA Sign in to your workstation via RDP using LastPass Workstation MFA Sign in to your Windows workstation using offline authentication How do I pair my Windows workstation again but keep offline authentication enabled? How do I change my Windows password but keep offline authentication enabled? Troubleshooting offline authentication for Windows workstations How do I uninstall Workstation MFA for Windows? For Admins Set up LastPass Workstation MFA for Windows Step #1: Review account and system requirements Step #2: Set up automated provisioning Step #3: End users enroll the LastPass Authenticator app Step #4: Download the Workstation MFA installer package Install Workstation MFA for Windows on a single workstation Deploy Workstation MFA for Windows across multiple workstations Enable RDP access for LastPass Workstation MFA Update LastPass Workstation MFA for Windows Set up and view debug logging for Workstation MFA for Windows Hide all other Windows credential providers except for LastPass Workstation MFA Mac For Users Sign in to your Mac workstation using LastPass Workstation MFA Sign in to your workstation via RDP using LastPass Workstation MFA Sign in to your Mac workstation using offline authentication How do I pair my Mac workstation again but keep offline authentication enabled? How do I change my Mac password but keep offline authentication enabled? Troubleshooting offline authentication for Mac workstations How do I uninstall Workstation MFA for Mac? Error code 8: Something went wrong with LastPass authentication For Admins Set up LastPass Workstation MFA for Mac Download and configure the Workstation MFA installer for Mac Enable RDP access for LastPass Workstation MFA Update LastPass Workstation MFA for Mac Universal Proxy How do I set up LastPass MFA for VPN (Universal Proxy)? Passwordless apps Workstation Login What is LastPass Workstation Login? System requirements for LastPass Workstation Login What is the difference between using a One Time Password and a temporary one-time passcode for LastPass? LastPass Workstation Login FAQs Windows For Users Install LastPass Workstation Login for Windows as a user Pair the LastPass Authenticator with Workstation Login for Windows Log in to Windows using LastPass Workstation Login How do I uninstall LastPass Workstation Login in Windows? For Admins Set up LastPass Workstation Login for Windows as an admin Update LastPass Workstation Login for Windows Mac For Users Install LastPass Workstation Login for Mac as a user Pair the LastPass Authenticator with Workstation Login for Mac Log in to your Mac using LastPass Workstation Login How do I uninstall LastPass Workstation Login from my Mac? For Admins Set up LastPass Workstation Login for Mac as an admin Update LastPass Workstation Login for Mac Password apps Push password apps to users (no longer available) Share passwords with groups in LastPass Business Shared folders Manage shared folders as a LastPass Business admin Policies Manage general policies in the new Admin Console Add a multifactor policy in the new Admin Console Manage the hash iterations policy for LastPass Business Passwordless Login Policies Manage the passwordless login for vault policy Manage the passwordless login for vault on mobile policy Reporting Create general reports in the new Admin Console Export user activity event reports in the new Admin Console Export admin activity event types reports in the new Admin Console View site login activity in the new Admin Console View security reports in the new Admin Console View SSO login activity reports in the new Admin Console View SAML response reports in the new Admin Console View MFA user activity reports in the new Admin Console View MFA admin activity reports in the new Admin Console Advanced Manage advanced enterprise options in the new Admin Console Manage URL Rules for users in the new Admin Console Manage Global Never and Global Only URLs for users in the new Admin Console Manage multifactor authentication options for users in the new Admin Console Install the LastPass software using the new Admin Console Install LastPass using a manual GUI installer for Windows Install LastPass using an automated silent installer for Windows Which features are included by default in the LastPass installers for Windows? How do I limit features, configure parameters, and enable logging when deploying the LastPass silent installer for Windows? Install LastPass using a manual GUI installer for macOS Install LastPass using an automated silent installer for macOS Manage keys in the new Admin Console Manage OAuth Keys for users in the new Admin Console Change the SAML certificate of an application in the new Admin Console View and delete an existing SAML key in the new Admin Console How do I generate a new SAML key? How do I delete an existing SAML integration? SIEM Integrations Integrate Microsoft Azure Sentinel with your LastPass Business account Integrate Splunk with your LastPass Business account Guides and Resources LastPass Technical Whitepaper (PDF) LastPass Business Toolkits Use the LastPass Admin Toolkit Evaluation Implementation Awareness Education LastPass Business Toolkits for Admins and Users LastPass Admin Toolkit: Using Single Sign-On (SSO) LastPass Admin Toolkit: LastPass Passwordless Login & Workstation Login LastPass Admin Toolkit: LastPass MFA apps LastPass End User Toolkit Getting started resources Managing LastPass Account Settings Protecting your data with your master password Setting up all account recovery options Managing automatic logout Navigating your LastPass vault Adding and managing vault items Managing folders within your vault Password actions Changing the order of multiple logins Linking or unlinking your personal account Shared folders Managing secure notes Managing form fill items Fixing at-risk passwords in your vault Logging in to sites using LastPass Compliance, risks and security resources Cybersecurity Awareness Month Toolkit Protect Yourself from Social Engineering Attacks Phishing, Smishing, and Vishing Protect Yourself from Phishing Phishing Scam Example Scenarios Social Engineering on Dating Apps and Social Media Recommendations for Protecting Yourself From Social Engineering Attacks Verified Business Outcome (VBO) Deployment Guides LastPass MFA Deployment Guide Step #1: Deployment Planning Step #2: Provisioning Step #3: Configuration & Testing Step #4: Policies & Reports Step #5: End User Communication Step #6: Official Announcement and Training Step #7: Deployment LastPass Security Features Overview (PDF) Welcome to LastPass Executive Email Template (DOC) Welcome to LastPass Company Email Template (DOC) LastPass Business Helpdesk Guide for Admins (PDF) LastPass Business MSP Deployment and Adoption Guide (PDF) LastPass End-User Desk Reference Guide (PDF) LastPass Sample Import sheet (CSV) LastPass Secure Note Import Samples (ZIP) LastPass for Firefox Policies (JSON) W-9 Form (PDF) Passwordless Workstation Login Setup Guide (PDF) LastPass Enterprise API Postman Collection (ZIP) info Close LASTPASS GUIDE Download this document as a PDF Save selected topic Save selected topic and subtopics Open Attachments Attachments Select AllDownload Attachments Close Select AllDownload Send us your feedback Share this page Copy Link Share via Email Share to Facebook Share to Twitter Share to LinkedIn Save selected topic Save selected topic and subtopics Open Attachments Send Feedback Share Page ADD A NEW SITE Download this document as a PDF Save selected topic Save selected topic and subtopics Open Attachments Attachments Select AllDownload Attachments Close Select AllDownload Send us your feedback Share this page Copy Link Share via Email Share to Facebook Share to Twitter Share to LinkedIn Save selected topic Save selected topic and subtopics Open Attachments Send Feedback Share Page Also in Oct 25, 2023 6 min read × ADD A NEW SITE You can add a new site password entry (i.e., a set of credentials to log in to a website or app, typically containing a username or email address and password) to your LastPass vault in several ways – while logging in to a website, saving manually, or adding directly within your vault. You can store an unlimited number of password entries in your LastPass vault. Notice: Support for adding passkeys to your vault is coming soon! ADD A PASSWORD BY LOGGING IN TO A SITE 1. Select the inactive (grey or black) LastPass icon in your web browser toolbar. 2. Enter your email address and master password, then select Log In. Result: An active LastPass icon is displayed and you are now logged in. 3. In your web browser, navigate to your desired site. 4. Enter your username and password for the site and proceed to log in. 5. When prompted by LastPass, click Add to add the site entry to your vault. Results: Your password has now been added to your vault. ADD A PASSWORD MANUALLY VIA THE LASTPASS BROWSER EXTENSION 1. Select the inactive (grey or black) LastPass icon in your web browser toolbar. 2. Enter your email address and master password, then select Log In. Result: An active LastPass icon is displayed and you are now logged in. 3. Follow the instructions based on your experience: New experience 1. Select the active LastPass icon . 2. Select , then select Add password. 3. All captured fields are displayed. If desired, you can select a folder and/or manage the password options. 4. Select Add password. Previous experience 1. Select the active LastPass icon . 2. Go to Add item > Password. 3. All captured fields are displayed. If desired, you can select a folder and/or manage the password options. 4. Select Save. Results: Your password has now been added to your vault. ADD A PASSWORD MANUALLY BY SAVING ALL ENTERED DATA Adding a site using this method is helpful for website login forms that require more than just a username and password. 1. Select the inactive (grey or black) LastPass icon in your web browser toolbar. 2. Enter your email address and master password, then select Log In. Result: An active LastPass icon is displayed and you are now logged in. 3. In your web browser, navigate to your desired site. 4. Enter your login credentials (and any other form fill information required), but do not log in. Tip: You can have LastPass create a strong password for you. 5. Follow the instructions based on your experience: New experience 1. Select the active LastPass icon . 2. Select , then select Save all entered data. 3. All captured fields are displayed. If desired, you can select a folder and/or manage the password options. 4. Select Add password. Previous experience 1. Select the active LastPass icon . 2. Go to Add item > Save All Entered Data. 3. All captured fields are displayed. If desired, you can select a folder and/or manage the password options. 4. Select Save. Results: Your password has now been added to your vault. ADD A PASSWORD USING THE IN-FIELD ICON ON A SITE 1. Select the inactive (grey or black) LastPass icon in your web browser toolbar. 2. Enter your email address and master password, then select Log In. Result: An active LastPass icon is displayed and you are now logged in. 3. In your web browser, navigate to your desired site. 4. Right-click within the username or password field of a site. 5. Select (LastPass), then select Add item > Password. 6. Enter all of the information you want to store. 7. Select Save when finished. Results: Your password has now been added to your vault. ADD A PASSWORD FROM WITHIN YOUR VAULT Log in to your vault to add a password. 1. Log in to LastPass and access your vault by doing either of the following: * In your web browser toolbar, click the LastPass icon and select Vault or Open My Vault. * Go to https://lastpass.com/?ac=1 and log in with your email address and master password. 2. Select Passwords in the navigation pane. 3. Select in the lower-right navigation. 4. Enter the URL of the site, and all other information you want to store. 5. If desired, do any of the following: * Select a folder to store your password in. * Select Advanced Settings and enable the checkbox(es) for additional security settings of Require Master Password Reprompt, Autologin, and/or AutoFill. * Create a TOTP code so the site (which is enabled with Two-Factor Authentication) can be shared with others Restriction: This feature is only available for LastPass Teams and LastPass Business accounts. What type of LastPass "business" account do I have? 6. Select Save when finished. CLONE AN ENTRY IN YOUR VAULT Duplicate an existing password entry within your vault. 1. Go to https://lastpass.com/?ac=1 and log in with your email address and master password. * To clone a single item, right-click on the entry you wish to clone then select Clone. * To clone multiple items, check the boxes for each of your item entries, then use the Action drop-down menu and select Clone. 2. If desired, make changes to any of the site entry fields. If no changes are made, your site entry will be an exact copy of the original. 3. Select Save. Results: Your password has now been added to your vault. PREVENT THE IN-FIELD ICON FROM APPEARING FOR SPECIFIC SITE PASSWORDS If you do not want the LastPass icon for autofill to appear in your login fields, you can disable it within your LastPass browser extension Preferences to remove it for all sites, or add a site as a Never URL so that the icon does not appear for specific sites. Learn how here. TagsUserBrowser ExtensionArticlesVideos Prev Log in to sites using LastPass Next Manage automatic logout Close SHARE THIS PAGE Close SEND US YOUR FEEDBACK *What would you like to tell us about this page? Complete this field. Provide your email if you'd like us to respond Send FeedbackSkip Close THANK YOU Thank you for submitting your feedback Close On this page: Add a password by logging in to a site Add a password manually via the LastPass browser extension Add a password manually by saving all entered data Add a password using the in-field icon on a site Add a password from within your vault Clone an entry in your vault Prevent the in-field icon from appearing for specific site passwords If you need additional support after reading this article, please contact us below. Contact Support EnglishDutchFrenchGermanItalianSpanishPortuguese About Us Terms of Service Privacy Policy Looking for the GoTo Suite of products? Copyright © 2024 LastPass US LP, All Rights Reserved. Loading