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Submission: On December 09 via manual from IN — Scanned from DE
Submission: On December 09 via manual from IN — Scanned from DE
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COOKIE POLICY
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this message you are agreeing to our cookies policy
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COOKIE POLICY
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this message you are agreeing to our cookies policy
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Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Statistics
They allow us to recognise and count the number of visitors and to see how
visitors move around our site when they are using it. This helps us to improve
the way our site works, for example, by ensuring that users are finding what
they are looking for easily.
Video
Video cookies are used to track visitors across the various streaming
platforms.
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Search by keyword Search
UK
* United Kingdom (UK)
* Republic of Ireland (ROI)
Your DX
GENERAL
* Change your details
* Order your consumables
* Complaints procedure
* DX Express Feedback
RESOURCES
* Holiday period schedule
* US Embassy passport applications
* DX Express: Fuel surcharge
* Brexit updates
APPLICATIONS
* DX Despatch
* DM6
* 2-Man customer booking system
* DX Exchange portal
* DX IT remote help tool
DX EXCHANGE
* DX Directory
* How to use DX Exchange
* DX Exchange notifications
* DX Exchange mailroom audit
* DX address book cleansing
* DX sample drop
* DX Express medicspot
UK
* United Kingdom (UK)
* Republic of Ireland (ROI)
Menu
* Services Services Subnav
NEED HELP FINDING THE RIGHT SERVICE?
Use our wizard
FREIGHT
Our IDW (Irregular Dimensions and Weight) delivery services to business and
home addresses for items over 25kg and 1.8m.
* 1-Man
* 2-Man
* Logistics
* International
EXPRESS
Our fast and secure next day delivery service to business and home addresses
for items under 25kg in weight.
* DX Secure
* DX Courier
EXCHANGE
Our membership network for the delivery of important legal and commercial
documents and medical specimens.
* Exchange Portal
* Document Exchange
* DSA
* Tracked Specimens
* Track
* About About Subnav
LOOKING TO START A CAREER WITH DX?
Work for DX
ABOUT
* Life story of a parcel
* Strategic partnership
* Values & Culture
* Careers
* Leadership team
* Who we work with
* Success stories
* Certifications
* Depot network
* Investors
* Help & Support
* Your DX Your Dx Subnav
GENERAL
* Change your details
* Order your consumables
* Complaints procedure
* DX Express Feedback
RESOURCES
* Holiday period schedule
* US Embassy passport applications
* DX Express: Fuel surcharge
* Brexit updates
APPLICATIONS
* DX Despatch
* DM6
* 2-Man customer booking system
* DX Exchange portal
* DX IT remote help tool
DX EXCHANGE
* DX Directory
* How to use DX Exchange
* DX Exchange notifications
* DX Exchange mailroom audit
* DX address book cleansing
* DX sample drop
* DX Express medicspot
DELIVERED EXACTLY
PARCEL & FREIGHT SOLUTIONS
We’re DX – specialists in providing fast, secure collection and delivery
services for our customers
Discover DX
* 95 million items
delivered every year
* 87 depots
across the UK and Ireland
* 4,100
employees and counting
TRACK MY ITEM
How do I find my tracking number?
Enter your tracking number track
How do I find my tracking number?
WE'RE SORRY
Your tracking details have not been recognised
NOT TO WORRY
Our Customer Service team will be happy to help you if your tracking number is
not working on our tracking page.
PLEASE SEE BELOW FOR THE CORRECT DEPARTMENT CONTACT DETAILS:
* If your tracking number contains 8 digits, please call: 0333 241 1100
* If your tracking number contains 9, 10 or 13 digits, please call: 0333 241
5700
* If your tracking number contains 12 digits, please call: 0333 241 5700
* If your item originates in the Republic of Ireland, please call 00 353 1506
0182
Calls to 0333 numbers will cost no more than calling a standard geographic
number starting with 01 or 02 from your fixed line or mobile and may be included
in your call package dependent on your service provider. Alternatively, you can
contact us online.
*
Services
*
Open an account
*
Your DX
45 YEARS OF EXCELLENCE
Every day, DX collects, transports and delivers parcels, packages, and
consignments of every size, weight and shape for business customers throughout
the UK and Republic of Ireland.
We deliver to every part of each of these territories, as well as on into Europe
and beyond to the rest of the world.
We enable organisations that operate primarily business-to-business to keep
customers and partners supplied, and their own warehouses stocked. We help
consumer-facing businesses keep their distribution centres and outlets stocked,
as well as ensuring that their end customers receive deliveries of a quality
that is consistent with the brand values of the company from which they have
purchased. ... continue reading
Alongside this, we provide unique Exchange services to the legal/fiscal and
clinical/research sectors, enabling overnight secure delivery of documents and
medical samples between members within these areas of professional practice.
SWIFTLY, SECURELY AND ALWAYS WITH A SMILE
It was in this area, couriering documents between legal professionals, that our
business started, more than 45 years ago.
We carry the same helpful, attentive-to-detail service that we developed in
meeting the exacting demands of our earliest legal clients into the service we
provide to all customers today.
We are here to make your delivery needs happen. Nothing is too much trouble.
While our business today depends on the latest trucks, systems and
communications, we are always, at heart, about ‘people’.
It is people who send things to other people. We are the people who get them
there swiftly, securely and always with a smile.
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ACCESSIBLE SLIDER TITLE
* 98%
of DX Secure parcel deliveries are successfully attempted first time
* 91 %
of DX Freight customers who spoke to a Customer Services Advisor were
satisfied with the outcome of their enquiry
* > A PROMISE FROM DX
>
>
>
> We don’t aim to be the biggest, but we do aim to be best
>
> Paul Ibbetson
>
> Managing Director of DX Freight
* 98%
of DX Secure parcel deliveries are successfully attempted first time
* 91 %
of DX Freight customers who spoke to a Customer Services Advisor were
satisfied with the outcome of their enquiry
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TRUSTED BY OUR LOYAL CUSTOMERS
*
*
*
*
*
*
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*
*
*
*
*
CASE STUDIES
* BEER52
The Edinburgh-based company has gone from strength to strength and is now one
of the leading online beer retailers in the UK.
* LASSIC
Lassic Limited is part of a family run group of companies with over 20 years
trading experience.
* NEWHALL SOLICITORS
Its association with DX Exchange and use of its service is testament to the
strong relationship between the two organisations.
* BEER52
The Edinburgh-based company has gone from strength to strength and is now one
of the leading online beer retailers in the UK.
* LASSIC
Lassic Limited is part of a family run group of companies with over 20 years
trading experience.
* View success story
* View success story
* View success story
* View success story
* View success story
previous case study
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slider
HI, I'M AN XPERT
HOW CAN I HELP YOU TODAY?
Search by keyword search
View all Help & Support topics
SECTORS
* Agriculture
* Automotive
* Electrical
* Financial
* Home & Garden
* Industrial
* Legal
* Optical
* Pharma
* Print
* Public sector
* Retail
* Textiles
* White goods
NEWS & INSIGHTS
* 28th Nov 2022
DX (GROUP) PLC INVESTING £3.6M IN DEPOT UPGRADES
2 min read
OPPORTUNITIES
INVESTORS
Investor Hub
CAREERS
Work for DX
* Connect with DX
Join us on Linkedin
* Contact us
Speak to an Xpert
* Service updates
Always keeping you informed
* Website terms of use
* Service terms & conditions
* Privacy policy
* Cookie policy
* Health and safety
* CSR
* Modern slavery
* Website by The Escape Agency
Here to help
HOW DO I FIND MY DX TRACKING NUMBER?
The company who is sending you an item for delivery via DX may have asked us to
send you a text with the tracking number in advance.
If DX have attempted to make a delivery to you, and this was not completed, the
courier will have left you a ‘calling card’.
On the calling card, you will find either a tracking or consignment number that
you can use to track your item or (if available) book a redelivery.
Got it
X
Live Chat - Active
—
PRIVACY POLICY
We are sorry but there are no advisors currently available.
You may like to know you can track or rebook your delivery by visiting
www.dxdelivery.com
Welcome to DX Live Chat
If you click Back in the browser or leave the current page the chat will close.
By entering your email address and clicking Accept you are agreeing to
DX's Privacy Policy which details how DX handles your personal data.
Required*
Email Address
Required*
We are currently facing an issue. Kindly try again later.
LIVE CHAT
How can we help you today? Select DX Express (9 - 12 digit tracking number) DX
Freight (8 character consignment number) DX 2-Man (8 characters starting F, G, N
or W) DX Exchange Sales enquiry Feedback on a collection or delivery Tracked
Specimens
Required*
We are sorry but there are no advisors currently available.
You may like to know you can track or rebook your delivery by visiting
www.dxdelivery.com
LIVE CHAT
Full Name*
Required*
First Line of Address*
Required*
Postcode*
Required*
Phone Number
Required*
E-Mail address*
Required*
Tracking No.
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You may like to know you can track or rebook your delivery by visiting
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You may like to know you can track or rebook your delivery by visiting
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LIVE CHAT
Issue Type* Select DX Despatch DM6 Lite Printer Issues General Website Issue
Other IT Issue
Required*
Name*
Required*
Company
Telephone No.*
Required*
Account No.
Brief Description of Issue
We are sorry but there are no advisors currently available.
You may like to know you can track or rebook your delivery by visiting
www.dxdelivery.com