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Submitted URL: https://go.intradiem.com/e/796463/2022-03-03/4yq8w/378272596?h=Oll3fy8gmELdJpJdE8vNYPOApaPxFao1cqtV3QJtnV0
Effective URL: https://intradiem.com/
Submission: On March 04 via api from SE — Scanned from DE

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Text Content

Join us 3/15 for a webinar presented by Forrester: The Contact Center Tech that
Delivers 342% ROI
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SAVE MILLIONS WITH INTELLIGENT AUTOMATION


GET THE FORRESTER TOTAL ECONOMIC IMPACTTM STUDY


Download Now →



THE ONLY AI-POWERED PRODUCTIVITY SOLUTION THAT INTEGRATES WITH CALL CENTER AND
WORKFORCE MANAGEMENT SOFTWARE TO IMPROVE SAVINGS, PRODUCTIVITY, AND ENGAGEMENT

LEARN HOW INTRADIEM'S INTELLIGENT AUTOMATION SOLUTIONS HELP CUSTOMER SERVICE
TEAMS MAXIMIZE PRODUCTIVITY AND ENGAGEMENT – WHETHER WORKING FROM HOME OR IN THE
CONTACT CENTER.

1:20












CALL CENTER AUTOMATION HELPS REMOTE AND IN-PERSON CUSTOMER SERVICE TEAMS




YOUR BEST MANAGERS KNOW WHAT DECISIONS TO MAKE TO IMPROVE EFFICIENCY AND AGENT
ENGAGEMENT. BUT PEOPLE CAN’T PROCESS ALL OF YOUR CONTACT CENTER DATA FAST
ENOUGH.


INTRADIEM WORKS IN REAL TIME TO PROCESS MASSIVE VOLUMES OF DATA AND TAKE
IMMEDIATE ACTION – BASED ON RULES YOU DEFINE.


INTELLIGENT AUTOMATION SOLUTIONS TECHNOLOGY FOR YOUR CALL CENTER
WORKFORCE IMPROVES THE BOTTOM LINE




INTRADIEM IDENTIFIES TIME FOR DEVELOPMENT AND SEAMLESSLY GUIDES AGENTS THROUGH
THEIR SHIFT.



GUARANTEED SAVINGS. GUARANTEED RESULTS.

Annualized Pay Off for Customers - Dollars Saved (and counting):
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CALCULATE YOUR PAYOFF


HOW MUCH CAN YOU SAVE?

Number of seats (agents)*
Please enter a valid Number of seats (agents).
Agent hourly wage rate*
Please enter a valid Agent Hourly Rate amount.
Enter your center's average wage rate (industry average = $17.50/hr)
Calculate My Savings
Your Annual Savings


FIND OUT HOW YOU CAN ACHIEVE THESE SAVINGS.

Business Email Address*
Please enter a valid Email Address.
Comments
Form re-Captcha field is required.








How Customers Address Remote Workforce Challenges





– Head of Resource Planning, UK Utilities “With everyone at home, agents are
more willing to accept VTO offers. They haven’t made the commute. For many, they
have more time to help with distance learning and spend time with their kids.
For the business - a huge win for cost savings.” “We delivered 20% more training
sessions last week than we had delivered prior to moving agents to a remote
workforce with workforce automation. Keeping up with agent development and
engagement is critical during these trying times.” – Director of WFM,
Educational Technology “Our business continuity planning started 3 years ago –
with agents working remotely one day a week and also offered as an incentive for
top performers. Moving to 100% virtual was seamless as we already had the
infrastructure in place with workforce automation.” – Workforce Management
Director, Healthcare


A STRONGER, MORE FLEXIBLE WORKFORCE

The only call center workforce automation solution that reduces operating costs
by keeping agents productive, connected and engaged, no matter where they’re
working.

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PROVEN PARTNERSHIPS





Proven Use Cases



JENNIFER LEE ASSUMES CHIEF OPERATING OFFICER ROLE AT INTRADIEM

Intradiem, the leading provider of Intelligent Automation solutions for contact
center and back-office teams, announces that Jennifer Lee has assumed the role
of Chief Operating Officer (COO), effective immediately.





Read The Press Release



WHY INTRADIEM

Proven Cost Reduction
Save tens of millions annually
Live in 12 Weeks
SaaS-based platform and proven approach
Guaranteed Results
Strong and unique financial profile



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